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Brother MFC-J5910DW Basic User's Manual
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Brother MFC-J5910DW Basic User's Manual

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BASIC USER'S GUIDE
MFC-J5910DW
Version 0
UK/IRE/GEN

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Summary of Contents for Brother MFC-J5910DW

  • Page 1 BASIC USER’S GUIDE MFC-J5910DW Version 0 UK/IRE/GEN...
  • Page 2 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ © 2011 Brother Industries, Ltd.
  • Page 3 Network User's Guide This Guide provides useful information about PDF file / CD-ROM wired and wireless network settings and security settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips. Mobile Print/Scan Guide...

  • Page 4: Table Of Contents

    Accessing the Advanced User’s Guide, Software User’s Guide, Network User’s Guide, and Network Glossary ...........1 Viewing Documentation...................1 ® Accessing Brother Support (Windows ) ..............3 Accessing Brother Support (Macintosh) ..............3 Control panel overview ..................4 LCD screen indications..................6 Basic Operations .....................6 Favourite Settings....................7 Registering Favourite Settings ................8 Changing Favourite Settings ................8...
  • Page 5 Sending a fax How to send a fax ....................26 Stop faxing..................... 28 Setting scanner glass size for faxing ............. 28 Colour fax transmission .................28 Cancelling a fax in progress ................28 Transmission Verification Report..............29 Receiving a fax Receive Modes ....................30 Choose the Receive Mode ..................
  • Page 6 Dialling and storing numbers How to dial ......................43 Manual dialling....................43 Speed Dialling ....................43 Fax Redial .....................43 Additional Dialling Operations................44 Outgoing Call history ..................44 Caller ID history .....................44 Storing numbers ....................45 Storing a pause .....................45 Storing Speed Dial numbers................45 Changing Speed Dial names or numbers............46 Making copies How to copy ......................47 Stop copying....................47...
  • Page 7 Troubleshooting Error and Maintenance messages............... 63 Error animations display ................71 Transferring your faxes or Fax Journal report ..........71 Document jam ....................72 Printer jam or paper jam ................74 Troubleshooting ....................79 If you are having difficulty with your machine ..........80 Dial Tone detection..................88 Telephone line interference / VoIP ..............
  • Page 8 Table of Contents (ADVANCED USER’S GUIDE) The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the CD-ROM. General setup Printing photos from a memory card or USB Flash Memory Storage memory drive Automatic Daylight Saving Time Sleep Mode PhotoCapture Center™...

  • Page 9: General Information

    Thank you for buying a Brother machine! Electrical Hazard icons alert you to Reading the documentation will help you possible electrical shocks.
  • Page 10 Chapter 1 Double-click top.pdf. If the country Note screen appears, choose your country. If the Brother screen does not appear After the list of User’s Guides appears, automatically, go to choose the guide you want to read. My Computer (Computer), double-click...

  • Page 11: Accessing Brother Support (Windows ® )

    You can find all the contacts you will need, such as Web support (Brother Solutions such as Web support (Brother Solutions Center) on the CD-ROM. Center) on the CD-ROM. Click Brother Support on the Top Menu. Double-click the Brother Support icon.   The following screen will appear: The following screen will appear: ...

  • Page 12: Control Panel Overview

    Chapter 1 Control panel overview 1 Mode keys: 2 Telephone keys:  Redial/Pause  Redials the last 30 numbers called. It also Lets you access the FAX mode. inserts a pause when dialling.  Tel/R SCAN  This key is used to have a telephone Lets you access the SCAN mode.
  • Page 13 General information Stop/Exit Stops an operation or exits the menu. You can turn the machine on and off. 5 Dial Pad Press to turn the machine on. Use these keys to dial telephone and fax numbers and as a keyboard for entering Press and hold down to turn the machine information into the machine.

  • Page 14: Lcd Screen Indications

    Chapter 1 LCD screen indications 8 SpeedDial Lets you set up Speed Dial and Group numbers. The LCD shows the current machine status Also, you can search for the number you want when the machine is idle. to dial. 9 Current Receive Mode Lets you see the current Receive Mode.

  • Page 15: Favourite Settings

    General information Favourite Settings Press Initial Setup. Press s or t to display You can register the fax, copy and scan Receive Mode. settings you use most often by setting them as your Favourite Settings. Later you can recall and apply these settings quickly and easily.

  • Page 16: Registering Favourite Settings

    Chapter 1 Registering Favourite Press s or t to display the available options for the setting, and then press Settings the option you want to set. Repeat steps f and g until you have Do one of the following: chosen all the settings for this Favourite. ...

  • Page 17: Deleting Favourite Settings

    General information Volume Settings To edit the name, hold down delete the current name, and then enter a new name by pressing the buttons on Ring Volume the Touchscreen. (For help entering letters: Entering Text uu page 120.) You can choose a range of ring volume Press OK.

  • Page 18: Beeper Volume

    Chapter 1 LCD display Beeper Volume When the beeper is on, the machine will beep Setting the backlight when you press a key, make a mistake, or brightness after you send or receive a fax. You can choose a range of beeper volume If you are having difficulty reading the LCD, levels, from High to Off.

  • Page 19: Loading Paper

    Loading paper Loading paper and Note other print media • When you are using A3, Legal or Ledger size paper, press the universal guide release button (1) as you slide out the Load only one size of paper and one type of front of the paper tray.
  • Page 20 Chapter 2 Open the output paper tray cover (1). Fan the stack of paper well to avoid paper jams and misfeeds. Note Always make sure that the paper is not curled or wrinkled. With both hands, gently press and slide the paper length guide (1) and then the Gently put the paper into the paper tray paper side guides (2) to fit the paper...
  • Page 21 Loading paper Close the output paper tray cover. Note Check that the paper is flat in the tray • When there are only a few sheets of paper and below the maximum paper left in the paper tray, the machine may mark (1).

  • Page 22: Loading Envelopes And Postcards

    Chapter 2 Loading envelopes and Note postcards Before you shorten the tray, take the paper out of the tray. Then shorten the tray by pressing the universal guide About envelopes release button (1). Adjust the paper length guide (2) to fit the paper size you are ...
  • Page 23 Loading paper Loading envelopes and postcards Put envelopes or postcards in the paper tray with the address side down. If the Before loading, press the corners and envelope flaps are on the long edge, sides of envelopes or postcards to make load the envelopes with the flap on the them as flat as possible.
  • Page 24 Chapter 2 If you have problems printing on envelopes with the flap on the short edge, try the following: Open the envelope flap. Put the envelope into the paper tray with the address side down and the flap positioned as shown in the illustration. Select Reverse Print in the printer driver’s dialog box, and then adjust the size and margin in your application.

  • Page 25: Printable Area

    Loading paper Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper when the Borderless print feature is available and turned on. ®...

  • Page 26: Paper Settings

    Press s or t to display Paper Size. Press s or t to display Plain Paper, Inkjet Paper, Brother BP71, Press Paper Size. Brother BP61, Other Glossy or Transparency, and then press the Press s or t to display A4, A5, A3, option you want to set.

  • Page 27: Secure Paper Feed Mode For A3 Size Short Grain Paper

    (Paper Type uu page 18) Note • If you are not sure about the type of paper  When you print on Brother Photo paper, you are using, consult the paper load one extra sheet of the same photo packaging or manufacturer for paper paper in the paper tray.

  • Page 28: Recommended Print Media

    To get the best print quality, we suggest using Brother paper. (See the table below.) • Damaged, curled, wrinkled, or irregularly shaped paper If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities. We recommend using “3M Transparency Film”...

  • Page 29: Choosing The Right Print Media

    Loading paper Choosing the right print media Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Printer Capture 297  420 mm (11.7  16.5 in.) Cut-Sheet 210  297 mm (8.3  11.7 in.) 279.4 ...
  • Page 30 Up to 0.25 mm Up to 200 g/m Envelopes Up to 0.52 mm 75 to 95 g/m Transparencies – – Up to 250 sheets of 80 g/m paper. BP71 (260 g/m ) paper is especially designed for Brother inkjet machines.

  • Page 31: Loading Documents

    Loading documents How to load Lift up and unfold the ADF document output support flap (1). Unfold the ADF documents document support (2). You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF The ADF can hold up to 35 pages and feeds each sheet individually.

  • Page 32: Using The Scanner Glass

    Chapter 3 Place your documents, face up, top Using the document guidelines on the edge first in the ADF underneath the left and top, place the document guides until you feel them touch the feed face down in the upper left corner of the rollers.

  • Page 33: Unscannable Area

    Loading documents IMPORTANT If you are scanning a book or thick document, DO NOT slam the cover down or press on it. Unscannable area The scannable area depends on the settings in the application you are using. The figures below show unscannable areas. Usage Document Top (1)

  • Page 34: Sending A Fax

    Sending a fax How to send a fax Do one of the following to load your document: Place the document face up in the  The following steps show how to send a fax. ADF. (Using the ADF uu page 23) When you want to send a fax or change ...
  • Page 35 Sending a fax You can change the following Enter the fax number. fax-sending settings. Press FAX and Using the dial pad then press Options. Press s or t to Using Speed Dial scroll through the fax settings. When the setting you want is displayed, press it ...

  • Page 36: Stop Faxing

    Chapter 4 Stop faxing Colour fax transmission To stop faxing, press Stop/Exit. Your machine can send a colour fax to machines that support this feature. Setting scanner glass size for Colour faxes cannot be stored in the memory. When you send a colour fax, the machine will faxing send it in real time (even if Real Time TX is set to Off).

  • Page 37: Transmission Verification Report

    Sending a fax Transmission Verification Note Report • If you choose On+Image or Off+Image the image will only appear on the You can use the Transmission Verification Transmission Verification Report if Real Report as proof that you sent a fax. This Time Transmission is set to Off.

  • Page 38: Receiving A Fax

    Receiving a fax Receive Modes You must choose a Receive Mode depending on the external devices and telephone services you have on your line. Choose the Receive Mode By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct mode.
  • Page 39 Receiving a fax Press Receive Mode. Note If you cannot change the Receive Mode, make sure the BT Call Sign feature is set to Off. (uuAdvanced User’s Guide: To enable the machine to work with BT Call Sign (with your external telephone only)) Press s or t to display Fax Only, Fax/Tel, External TAD or Manual, and then press the option you want to set.

  • Page 40: Using Receive Modes

    Chapter 5 Using Receive Modes Manual Manual mode turns off all automatic Some Receive Modes answer automatically answering functions unless you are using the (Fax Only and Fax/Tel). You may want to BT Call Sign feature. change the Ring Delay before using these modes.

  • Page 41: Receive Mode Settings

    Receiving a fax Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone The Ring Delay sets the number of times the ring. The number of rings is set by the ring machine rings before it answers in Fax Only delay setting.

  • Page 42: Fax Detect

    Chapter 5 Fax Detect If Fax Detect is On: The machine receives a fax call automatically, even if you answer the call. When you see Receiving on the LCD or when you hear “chirps” through the handset you are using, just replace the handset. Your machine will do the rest.

  • Page 43: Telephone And External Devices

    Telephone and external devices Voice operations You can print a list of the Caller ID information received by your machine. (uuAdvanced User’s Guide: How to print a Fax/Tel mode report) Note When the machine is in Fax/Tel mode, it will use the F/T Ring (fast double-ring) to alert The Caller ID service varies with different you to pick up a voice call.

  • Page 44: Telephone Services

    Chapter 6 Telephone services Press On or Always. Note Your machine supports the Caller ID If you choose On, the machine dials a subscriber telephone service that some prefix number before the fax number you telephone companies offer. dial only when Tel/R is pressed. Features like Voice Mail, Call Waiting, Call If you choose Always, the machine Waiting/Caller ID, answering services, alarm...

  • Page 45: Connecting An External Tad (Telephone Answering Device)

    Telephone and external devices Connecting an external Note TAD (telephone You can program a press of the R button as part of a number stored in a Speed Dial answering device) location. When programming the Speed Dial number, press R first (the LCD shows ‘!’), then enter the telephone You may choose to connect an external number.

  • Page 46: Connections Settings

    Chapter 6 Multi-line connections (PBX) IMPORTANT DO NOT connect a TAD elsewhere on the We suggest you ask the company who same telephone line. installed your PBX to connect your machine. If you have a multi-line system we suggest you ask the installer to connect the unit to the last line on the system.

  • Page 47: External And Extension Telephones

    Telephone and external devices External and extension Operation from external and extension telephones telephones If you answer a fax call on an extension or an Connecting an external or external telephone, you can make your machine take the call by using the Remote extension telephone Activation Code.

  • Page 48: Using Extension Telephones (U.k. Only)

    Chapter 6 Using extension telephones Inadvisable connection of extension sockets (Fig. 1.) (U.K. only) Your premises may already be wired with parallel extension telephones, or you may plan to add extension telephones to your line, as well as your machine. While the simplest arrangement is a straightforward parallel connection, there are some problems with this arrangement, the most obvious of which...

  • Page 49: Using A Cordless External Telephone

    Telephone and external devices Using a cordless external Changing the remote codes telephone If you want to use Remote Activation, you have to turn on the remote codes. The preset Remote Activation Code is l 5 1. The preset Once the base unit of the cordless telephone Remote Deactivation Code is # 5 1.
  • Page 50 Chapter 6 Note • If you are always disconnected when accessing your external TAD remotely, try changing the Remote Activation Code and Remote Deactivation Code to another three-digit code using the numbers 0-9, l, • Remote Codes might not work with some telephone systems.

  • Page 51: Dialling And Storing Numbers

    Dialling and storing numbers How to dial Fax Redial Redial/Pause only works if you dialled from Manual dialling the control panel. If you are sending a fax automatically and the line is busy, the Press all of the digits of the fax or telephone machine will automatically redial up to three number.

  • Page 52: Additional Dialling Operations

    Chapter 7 Additional Dialling Note Operations If you are not a Caller ID subscriber, you can still view call dates from the Caller ID history, and delete entries from the list. Outgoing Call history Press History. The last 30 numbers you sent a fax to will be You can also press Redial/Pause.

  • Page 53: Storing Numbers

    Dialling and storing numbers Storing numbers Do one of the following:  Enter the name (up to 16 characters) by pressing the buttons on the You can set up your machine to do the screen. following types of easy dialling: Speed Dial and Groups for broadcasting faxes.

  • Page 54: Changing Speed Dial Names Or Numbers

    Chapter 7 Do one of the following: Note  If you want to change the name, If the 2-digit Speed Dial location you press Name. choose is already taken, the OK button on Enter the new name (up to 16 the LCD will not work.

  • Page 55: Making Copies

    Making copies How to copy Do one of the following to load your document: Place the document face up in the  The following steps show the basic copy ADF. operation. (Using the ADF uu page 23) Make sure you are in copy mode, press Place the document face down on ...

  • Page 56: Paper Options

    (Advanced User’s Guide) Press s or t to display Plain Paper, Inkjet Paper, Brother BP71, For details about changing the following copy Brother BP61, Other Glossy or settings Transparency, and then press the uuAdvanced User’s Guide: Copy settings option you want to set.

  • Page 57: Printing Photos From A Memory Card Or Usb Flash Memory Drive

    User’s Guide: Remote Setup & PhotoCapture Center™ (Macintosh) Using a memory card or USB Flash memory drive Your Brother machine has media drives (slots) for use with the following popular digital camera media: Memory Stick™, Memory Stick PRO™, Memory Stick Duo™, Memory Stick PRO Duo™, SD Memory Card,...

  • Page 58: Getting Started

    Chapter 9 Getting started Firmly put a memory card or USB Flash memory drive into the correct slot. 1 USB Flash memory drive IMPORTANT The USB direct interface supports only a USB Flash memory drive, a PictBridge-compatible camera, or a digital camera that uses the USB mass storage as standard.
  • Page 59 Printing photos from a memory card or USB Flash memory drive IMPORTANT DO NOT insert a Memory Stick Duo™ into the lower SD slot, this may cause damage to the machine. PHOTO key indications:  PHOTO light is on, the memory card or USB Flash memory drive is correctly inserted. ...

  • Page 60: Print Images

    Chapter 9 Print Images PhotoCapture Center™ print settings View Photos You can change the print settings temporarily You can preview your photos on the LCD for the next print. before you print them. If your photos are large The machine returns to its default settings files there may be a delay before each photo after 3 minutes, or if the Mode Timer returns is displayed on the LCD.

  • Page 61: How To Scan To A Memory Card Or Usb Flash Memory Drive

    Printing photos from a memory card or USB Flash memory drive How to scan to a Press s or t to display Scan to Media. memory card or USB Press Scan to Media. Flash memory drive Press Options. Do one of the following: You can scan monochrome and colour documents onto a memory card or USB Flash ...

  • Page 62: How To Print From A Computer

    User’s Guide: Printing ® (Windows uuSoftware User’s Guide: Printing and Faxing (Macintosh) Install the Brother printer driver from the CD-ROM. (uuQuick Setup Guide) From your application, choose the Print command. Choose the name of your machine in the Print dialog box and click Preferences.

  • Page 63: How To Scan To A Computer

    It feeds each sheet Presto! PageManager must be downloaded automatically. and installed before use. For more information: Accessing Brother Support  Use the scanner glass to scan a (Macintosh) uu page 3. page of a book or one sheet at a ®...

  • Page 64: Scanning Using A Scanner Driver

    Chapter 11 Scanning using a Scanning using the scanner driver ControlCenter uuSoftware User’s Guide: Scanning a uuSoftware User’s Guide: ControlCenter4 document using the TWAIN driver ® (Windows ® (Windows uuSoftware User’s Guide: ControlCenter2 uuSoftware User’s Guide: Scanning a (Macintosh) ® document using the WIA driver (Windows uuSoftware User’s Guide: Scanning a document using the TWAIN driver...

  • Page 65: A Routine Maintenance

    Your machine is equipped with an ink dot counter. The ink dot counter automatically optimum performance and reliability when used with Brother Original ink cartridges. monitors the level of ink in each of the Brother cannot guarantee this optimum four cartridges. When the machine detects an...
  • Page 66 Press the lock release lever as shown to Turn the green release lever on the release the cartridge indicated on the orange protective packing (1) clockwise LCD. Remove the cartridge from the until it clicks to release the vacuum seal. machine.
  • Page 67 • If the LCD shows No Ink Cartridge or Cannot Detect after you install the ink cartridge check that the ink cartridge is brand new Brother Original cartridge and that it is installed correctly. Remove the ink cartridge and reinstall it slowly until it...

  • Page 68: Cleaning And Checking The Machine

    Cleaning and checking Note the machine In addition to cleaning the glass strip with a non-flammable glass cleaner, run your finger tip over the glass strip to see if you Cleaning the scanner glass can feel anything on it. If you feel dirt or debris, clean the glass strip again concentrating on that area.

  • Page 69: Cleaning The Print Head

    The LCD asks you if the print quality is times and the print has not improved, try OK for black and then the three colours. installing a new Brother Original Press Yes or No. Innobella™ ink cartridge for each problem colour.

  • Page 70: Checking The Print Alignment

    Press Start. new ink cartridge. If ink is still missing, The machine starts printing the call your Brother dealer. Alignment Check Sheet. IMPORTANT DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

  • Page 71: Troubleshooting

    You can correct most errors and routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Note The information button ( ) lights up when an error message appears on the screen.

  • Page 72: B&W Print Only

    • If the paper type is set to  Printing Other Glossy, Brother BP71 If you choose Greyscale in the or Brother BP61. Advanced tab of the printer driver you can use the machine as a ®...

  • Page 73: Cannot Detect

    Cannot Detect quickly and the machine did not detect re-install it slowly until it clicks. If you are using non Brother Original Replace the cartridge with a Brother ink the machine may not detect the ink Original ink cartridge. If the error cartridge.
  • Page 74 The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning.

  • Page 75: No Ink Cartridge

    Troubleshooting Error Message Cause Action The memory card is either corrupted, Remove the memory card from the Media Error incorrectly formatted, or there is a media drive (slot) of the machine and problem with the memory card. format it correctly. Put the card firmly into the slot again to make sure it is in the correct position.

  • Page 76: Not Registered

    Error Message Cause Action The machine is out of paper or paper Do one of the following: No Paper Fed is not correctly loaded in the paper  Refill the paper in the paper tray, tray. and then press Mono Start or Colour Start.

  • Page 77: Out Of Memory

    Troubleshooting Error Message Cause Action The machine's memory is full. If a copy operation is in process: Out of Memory Press Stop/Exit and wait until the other operations that are in progress finish, and then try again. The memory card or USB Flash Press Stop/Exit.

  • Page 78: Wrong Paper Size

    Please Disconnect connected to the USB direct interface. then on again. USB Device. For more information, visit us at http://solutions.brother.com/. A colour ink cartridge has been Check which ink cartridges are not Wrong Ink Colour installed in the Black ink cartridge matched by colour to their ink position.

  • Page 79: Error Animations Display

    Troubleshooting Error animations display Do one of the following:  If the LCD shows No Data, there Error animations display step-by-step are no faxes left in the machine's instructions when paper gets jammed. You memory. can read the steps at your own pace by Press Stop/Exit.

  • Page 80: Document Jam

    Document jam Transferring the Fax Journal report to another fax machine Documents can jam in the ADF unit if they are If you have not set up your Station ID, you not inserted or fed correctly, or if they are too cannot enter fax transfer mode.
  • Page 81 Troubleshooting Document is jammed inside the ADF Removing small documents jammed unit in the ADF Take out any paper from the ADF that is Lift the document cover. not jammed. Insert a piece of stiff paper, such as Lift the document cover. cardstock, into the ADF to push any small paper scraps through.

  • Page 82: Printer Jam Or Paper Jam

    Printer jam or paper jam Lift the Jam Clear Flap, and remove the jammed paper. Take out the jammed paper depending on where it is jammed in the machine. Paper is jammed at the front of the machine If the LCD shows Paper Jam [Front], follow these steps: Unplug the machine from the electrical socket.
  • Page 83 Troubleshooting Paper is jammed at the back of the Close the Jam Clear Cover. Make sure the cover is closed correctly. machine If the LCD shows Paper Jam [Rear], follow these steps: Unplug the machine from the electrical socket. Open the Jam Clear Cover (1) at the back of the machine.
  • Page 84 Pull out the jammed paper (1). Pull the jammed paper out of the machine. Lift the Flap, and remove the jammed paper. Close the Jam Clear Cover. Make sure (With tray removed, go to step e.) the cover is closed correctly. Put the paper tray firmly back in the machine.
  • Page 85 Troubleshooting Using both hands, use the finger holds IMPORTANT on each side of the machine to lift the scanner cover (1) into the open position. • If the paper is jammed under the print Move the print head (if necessary) to head, unplug the machine from the power take out any paper remaining in this source, and then move the print head to...
  • Page 86 Using both hands, use the finger holds Note on each side of the machine to lift the Make sure you pull out the paper support scanner cover into the open position. until it clicks. Re-connect the power cord. Note If there is a repeat paper jam, a small piece of paper may be stuck in the machine.

  • Page 87: Troubleshooting

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

  • Page 88: If You Are Having Difficulty With Your Machine

    (Windows Vista Click , Control Panel, Hardware and Sound and then Printers. Right-click Brother MFC-XXXXX (where XXXXX is your model name). If the printer is offline, it will show Use Printer Online. Select this option to enable the printer. ®...
  • Page 89  The ink cartridge may not have been stored correctly before use. Make sure you are using Brother Original Innobella™ ink. Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources.
  • Page 90 Enhancement will not work. Use at least 24 bit colour data with the Colour Enhancement feature. Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 91: Printing Received Faxes

    Troubleshooting Printing (continued) Difficulty Suggestions Machine does not print from Try to reduce the print resolution. ® ® ® Adobe Illustrator uuSoftware User’s Guide: Printing (Windows uuSoftware User’s Guide: Printing and Faxing (Macintosh) Ink is smudged or running when Make sure to check the front and back of the paper. Place the glossy surface using glossy photo paper.

  • Page 92: Receiving Faxes

    Telephone Line or Connections (continued) Difficulty Suggestions The machine does not answer Make sure the machine is in the correct Receive Mode for your setup. when called. (Choose the Receive Mode uu page 30) Check for a dial tone. If possible, call your machine to hear it answer.

  • Page 93: Copying Difficulties

    Scanning Difficulties Difficulty Suggestions TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in your scanning application. For example, in PaperPort™12SE with OCR, click ® starting to scan. (Windows Scan Settings, Select to choose the Brother TWAIN/WIA driver.

  • Page 94: Software Difficulties

    CD-ROM supplied with your machine. (uuQuick Setup Guide) Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned on and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.
  • Page 95 It is necessary to set the third-party Security/Firewall Software to allow PC-FAX Rx. To add port 54926 for Network PC-FAX Rx, enter the information below: In Name: Enter any description, for example Brother PC-FAX Rx. In Port number: Enter 54926.

  • Page 96: Dial Tone Detection

    Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to Basic(for VoIP).  Normal sets the modem speed at 14,400 bps.

  • Page 97: Machine Information

    3 All Settings You can restore all settings to their factory defaults. Checking the serial number Brother strongly recommends performing You can see the machine’s serial number on this procedure before handing over or the LCD. disposing of the machine.

  • Page 98: Menu And Features

    Menu and features On-screen programming Your machine is designed to be easy to operate with LCD on-screen programming using the menu buttons on the Touchscreen. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your...

  • Page 99: Menu Table

    Menu and features Menu table The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Menu Level1 Level2 Level3 Options Descriptions Page —...
  • Page 100 2Mins* Function Lock. 5Mins — Sets the type of paper in Paper Type Plain Paper* the paper tray. Inkjet Paper Brother BP71 Brother BP61 Other Glossy Transparency — Sets the size of paper in Paper Size the paper tray. 10x15cm...
  • Page 101 Menu and features Level1 Level2 Level3 Options Descriptions Page Adjusts the ring volume. General Setup Volume Ring (Continued) Med* High Adjusts the beeper Beeper volume. Low* High Adjusts the speaker Speaker volume. Med* High — Automatically changes for Auto Daylight Daylight Savings Time.
  • Page 102 Level1 Level2 Level3 Options Descriptions Page — You can restrict selected General Setup Function Lock Set Password machine operation for up (Continued) to 10 restricted users and — Lock OffiOn all other non-authorized Public users. — Setup User Sets the number of rings Setup Receive Ring Delay before the machine...
  • Page 103 Menu and features Level1 Level2 Level3 Options Descriptions Page You can set the machine Setup Receive Memory Receive Off* to either forward fax (Continued) (Continued) Fax Forward messages, store incoming faxes in the Fax Storage memory (so you can PC Fax Receive retrieve them while you are away from your machine), or send faxes...
  • Page 104 Level1 Level2 Level3 Options Descriptions Page — — Check which jobs are in Remaining Jobs the memory and cancel (Continued) chosen jobs. Uses with BT Call Sign. Miscellaneous BT Call Sign (U.K. Only) Off* View or print a list of the Caller ID last 30 Caller IDs stored in (U.K.

  • Page 105: Network Menu

    Menu and features Network menu Level1 Level2 Level3 Level4 Options Descriptions Page Choose the Network Wired LAN TCP/IP BOOT Method Auto* BOOT method Static that best suits your needs. RARP BOOTP DHCP [000-255]. Enter the IP IP Address address. [000-255]. [000-255].
  • Page 106 Network Wired LAN TCP/IP IPv6 the IPv6 protocol. (Continued) (Continued) (Continued) Off* If you want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. — Chooses the Ethernet Auto* Ethernet link 100B-FD mode. 100B-HD 10B-FD 10B-HD — —...
  • Page 107 Enable or disable IPv6 IPv6 protocol for Off* a wireless LAN. If you want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. — — You can Setup Wizard manually configure your print server for a wireless network.
  • Page 108 Level1 Level2 Level3 Level4 Options Descriptions Page — You can see the Network WLAN WLAN Status Status current wireless (Continued) (Continued) network status. — You can see the Signal current wireless network signal strength. — You can see the SSID current SSID.
  • Page 109 Menu and features Level1 Level2 Level3 Level4 Options Descriptions Page — Enter the mail Network Email/IFax Setup Server Mailbox Name box name. (Up to (Continued) (Available after (Continued) 60 characters) IFAX is downloaded) (Continued) — Enter the Mailbox Pwd password to login to the POP3 server.
  • Page 110 Level1 Level2 Level3 Level4 Options Descriptions Page Relays a Network Email/IFax Setup Relay Rly Broadcast document to (Continued) (Available after Off* another fax IFAX is machine over the downloaded) Internet. (Continued) — Registers the Relay Domain Domain name. Prints the Relay Relay Report Broadcast Off*...
  • Page 111 Menu and features Menu (continued) Level1 Level2 Level3 Options Descriptions Page — — Prints these lists and Print Reports XMIT Verify reports. — Quick Dial Alphabetical Order Numerical Order — — Fax Journal — — User Settings — — Network Config —...
  • Page 112 Level1 Level2 Level3 Options Descriptions Page — Resets the print server Initial Setup Reset Network back to its factory default (Continued) settings, such as the password and IP address information. — Deletes all stored Speed Dial&Fax Speed Dial numbers and faxes, restores the Station ID, Quick Dial List, Transmission Verification...
  • Page 113 Menu and features FAX ( Level1 Level2 Level3 Options Descriptions Page — You can choose a number History Outgoing Send a fax from the Outgoing Call More Add Speed history and then send a Dial fax to it, add it to Delete Speed Dial, or delete it.
  • Page 114 Level1 Level2 Level3 Options Descriptions Page — Sets the time of day in Options Delayed Fax 24-hour format that the (Continued) Off* delayed faxes will be sent. — Combines delayed faxes Batch TX to the same fax number at Off* the same time of day into one transmission.
  • Page 115 Menu and features Level1 Level2 Level3 Options Descriptions Page — You can dial by pressing Options Speed Dial Send a fax only a few keys (and (Continued) Start). Stores Speed Dial More Set Speed Dial numbers, so you can dial by pressing only a few buttons on the Touchscreen (and Start).
  • Page 116 SCAN ( Level1 Option1 Option2 Option3 Descriptions Page — — — You can scan a Scan to File monochrome or a colour document into your computer. — — Lets you scan directly to a Scan to Media Start (when a memory memory card or USB card or USB Flash memory drive.
  • Page 117 Menu and features Level1 Option1 Option2 Option3 Descriptions Page (Profile Name) — — You can send scanned Scan to FTP data via FTP. — — You can scan a Scan to email monochrome or a colour document into your E-mail application.
  • Page 118 Scan to OCR document converted to an (Available after editable text file. Presto! PageManager is downloaded for Macintosh users. Accessing Brother Support (Macintosh) uu page 3) — — — You can scan a colour Scan to Image picture into your graphics application.
  • Page 119 Best — Choose the paper type Paper Type Plain Paper* that matches the paper in Inkjet Paper the tray. Brother BP71 Brother BP61 Other Glossy Transparency — Choose the paper size Paper Size that matches the paper in the tray.
  • Page 120 Level1 Level2 Level3 Options Descriptions Page — You can choose the Options Enlarge/Reduce Custom(25-400%) enlargement or reduction (Continued) (Continued) ratio for your type of document. — Adjusts the density of Density copies. — You can choose to stack Stack/Sort Stack* or sort multiple copies.
  • Page 121 Menu and features Level1 Level2 Level3 Options Descriptions Page — You can save your copy Options Set New Default Quality settings. (Continued) Enlarge/Reduce Density Page Layout Ink Save Mode Thin Paper Copy Duplex Copy — — You can restore all the Factory Reset settings back to the factory default.
  • Page 122 PHOTO ( Level1 Level2 Level3 Options Descriptions Page — You can print your chosen View Photos Start photos. For details, see You can adjust your Options the Options in photos with the options. the following table. — — You can print all photos in Print All Start your memory card or USB...
  • Page 123 (Not available for Photo* DPOF printing.) — — Choose the paper type. Paper Type Plain Paper Inkjet Paper Brother BP71 Brother BP61 Other Glossy* (When A4 or — Choose the paper and Paper Size 10x15cm* Letter is chosen) print size.
  • Page 124 Option1 Option2 Option3 Option4 Descriptions Page Adjusts the hue of the Color Enhance White Balance white areas. Off* Enhances the detail of the Sharpness image. Adjusts the total amount Color Density of colour in the image. — — Crops the image around Cropping the margin to fit the paper size or print size.
  • Page 125 Options Descriptions Page — — Choose the paper type. Paper Type Plain Paper* Inkjet Paper Brother BP71 Brother BP61 Other Glossy — — Choose the paper size. Paper Size Letter Advanced User’s Guide The factory settings are shown in Bold with an asterisk.
  • Page 126 SpeedDial Level1 Level2 Level3 Options Descriptions Page — — You can dial by pressing SpeedDial Send a fax only a few keys (and Start). — Stores Speed Dial More Set Speed Dial numbers, so you can dial by pressing only a few buttons on the Touchscreen (and Start).
  • Page 127 Menu and features Ink ( Level1 Level2 Level3 Options Descriptions Page — Lets you check the print Test Print Print Quality quality or alignment. Alignment — Lets you clean the print Cleaning Black head. Color — — Lets you check the Ink Volume available ink volume.

  • Page 128: Entering Text

    Entering Text When you are setting certain menu selections, you may need to enter text into the machine. Press to cycle between letters, numbers and special characters. By pressing the correct button repeatedly, you can access the character you want. Inserting spaces To enter a space, press to choose special characters, then press the space button...

  • Page 129: D Specifications

    Specifications General Note This chapter provides a summary of the machine’s specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Inkjet Piezo with 210 nozzles  1 Print Head Mono: Piezo with 210 nozzles  3 Colour: Memory Capacity...
  • Page 130 Dimension 286 mm 260 mm 514 mm 554 mm 461 mm 580 mm Weight 13.6 kg Noise Operating: m = 50 dB or less Noise per ISO9296 Copying: d = 6.38 B(A) (Mono) d = 6.14 B(A) (Colour) Ready: d = 3.05 B(A) (Mono/Colour) 10 to 35 C Temperature Operating:...

  • Page 131: Print Media

    Specifications Print media Paper Input Paper Tray  Paper type: Plain paper, inkjet paper (coated paper), glossy paper and transparency  Paper size: A4, Ledger, A3, Legal, Executive, Letter, A5, A6, Envelopes (commercial No.10, DL, C5, Monarch), Photo 10  15 cm, Photo L 89 ...

  • Page 132: Fax

    Compatibility ITU-T Super Group 3 Modem Speed Automatic Fallback 33,600 bps Scanning Width ADF: 208 mm (A4) Scanner Glass: 204 mm (A4) Printing Width 291 mm (A3) Greyscale Levels: 64 (B&W) / 256 (Colour) Resolution Standard 203  98 dpi (Mono) 203 ...

  • Page 133: Copy

    Specifications Copy Colour/Monochrome Yes/Yes Copy Width Max. 210 mm Multiple Copies Stacks/Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Prints up to 1200  1200 dpi Resolution Duplex (2-sided)  Paper type: Plain paper  Paper size: A4, Ledger , A3...

  • Page 134: Photocapture Center

    PhotoCapture Center™ Memory Stick™ (16 MB - 128 MB) Compatible Media Memory Stick PRO™ (256 MB - 32 GB) Memory Stick Duo™ (16 MB - 128 MB) Memory Stick PRO Duo™ (256 MB - 32 GB) Memory Stick Micro™ (M2™) with Adapter (256 MB - 32 GB) MultiMedia Card (32 MB - 2 GB) MultiMedia Card plus (128 MB - 4 GB) MultiMedia Card mobile with Adapter (64 MB - 1 GB)

  • Page 135: Pictbridge

    Specifications PictBridge Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge/ for more information. Interface USB direct interface...

  • Page 136: Scanner

    XP in this User’s Guide includes Windows XP Home Edition, Windows XP Professional, and Windows XP Professional x64 Edition. For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. ® ® ® Maximum 1200  1200 dpi scanning when using the WIA Driver for Windows...

  • Page 137: Printer

    , Legal, A5, A6, Executive Print Speed When the Borderless feature is set to On. Paper type and size for each operation uu page 21 When printing on A3 size paper. For detailed specifications visit http://www.brother.com/. Minimum top and bottom margins of 22 mm...

  • Page 138: Interfaces

    Interfaces A USB 2.0 interface cable that is no longer than 2 m. Ethernet UTP cable category 5 or greater. LAN cable Wireless LAN IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode) Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.

  • Page 139: Computer Requirements

    Wireless Processor Disk 802.11b/g/n Conditions: For WIA, 1200  1200 resolution. Brother Scanner For the latest driver updates, visit us at Utility enables to enhance up to 19200  19200 dpi. http://solutions.brother.com/. Third party USB ports are not supported. All trademarks, brand and product names are the PC Fax supports black and white only.

  • Page 140: Consumable Items

    For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/. What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...

  • Page 141: Network (Lan)

    SSID (32 chr), WEP 64/128 bit, WPA-PSK (TKIP/AES), Security WPA2-PSK (AES) Setup Support Utility AOSS™ See the Computer Requirements chart on page 131. If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/.

  • Page 142: Index

    Automatic Speed Dial ..........43 fax receive ..........30 Document Fax Detect ..........34 loading ..........23 Brother Envelopes ......14 CreativeCenter ........3 Error messages on LCD ......63 B&W Print Only ........64 Cannot Detect ........65 Cannot Print ......... 65 Caller ID ...........35...
  • Page 143 Favourite Settings ........7 Ink cartridges changing ..........8 ink dot counter ........57 deleting ...........9 replacing ..........57 recalling ..........9 Innobella™ ..........132 registering ..........8 Fax codes changing ..........41 Remote Activation Code ..34 Jacks Remote Deactivation Code .... 39 External telephone ......39 using .............41 Fax Detect ..........34 Jams...
  • Page 144 On-screen programming ......90 Quick Dial Outgoing Call Group dial Add to Speed Dial .........44 changing ..........46 Delete ............44 Speed Dial Send a fax ..........44 changing ..........46 deleting ..........46 setting up ........... 45 using ..........43 Paper ..........19 capacity ..........22 loading ...........
  • Page 145 ® TAD (telephone answering device), Windows external ..........30 See Software User's Guide. connecting ........37 Wireless Network See Quick Setup Guide and Network Receive Mode ........30 recording OGM ........38 User's Guide. Telephone line connections ...........38 difficulties ..........83 interference / VoIP ........88 multi-line (PBX) ........38 type ............36 Text, entering .........120...
  • Page 146 Visit us on the World Wide Web http://www.brother.com/ This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.

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