The product-specific section includes service, reference, and product-specific parts information. Important: This manual is intended only for trained servicers who are familiar with Lenovo IdeaTab products. Use this manual to troubleshoot problems effectively. Before servicing a Lenovo IdeaTab product, make sure to read all the information under “Safety information”...
Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service an Lenovo IdeaTab K3011W computer: • “General safety” on page 2 • “Electrical safety” on page 3 • “Safety inspection guide” on page 5 •...
IdeaTab K3011W Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: • Observe a good housekeeping in the area where the machines are put during and after the maintenance. • When lifting any heavy object: 1. Make sure that you can stand safely without slipping.
Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents.
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IdeaTab K3011W Hardware Maintenance Manual • Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. • Do not touch live electrical circuits with the reflective surface of a plastic dental mirror.
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo IdeaTab alterations. Use good judgment as to the safety of any non-Lenovo IdeaTab alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
IdeaTab K3011W Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
Safety information Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer.
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IdeaTab K3011W Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short- circuit it. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.
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IdeaTab K3011W Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the fluid are present after washing. Si le panneau d’affichage à...
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IdeaTab K3011W Hardware Maintenance Manual Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation.
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Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d’interface.
IdeaTab K3011W Hardware Maintenance Manual Laser compliance statement Some models of Lenovo IdeaTab computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is certified in the U.S.
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Safety information A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
To download software fixes, drivers, and BIOS, follow the steps below: 1. Go to http://consumersupport.lenovo.com/. 2. Enter a serial number or select a product or use Lenovo smart downloading. 3. Select the BIOS/Driver/Applications and download. 4. Follow the directions on the screen and install the necessary software.
Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: • If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue. •...
FRU part numbers. Lenovo plans to transit to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo’s requirements and schedule in the EU. Products sold in 2005 and 2006 will contain some RoHS compliant FRUs.
General checkout General checkout This chapter presents the following information: • “What to do first” on page 20 • “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: • Only certified trained personnel can service the computer.
IdeaTab K3011W Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2.
Replace the system board. • If the problem continues, go to “Lenovo IdeaTab K3011W” on page 26. Note: Noise from the AC adapter does not always indicate a defect. Checking operational charging To check whether the battery charges properly during operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.
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IdeaTab K3011W Hardware Maintenance Manual Perform operational charging. If the battery status indicator or icon does not light on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon is still off, replace the battery pack.
Recovery System.In order to save application files and the initial backed up files of the system, the hard disk in a Lenovo computer includes a hidden partition when it is shipped. If you need to restore the system to the point of your first boot up, just enter Lenovo OneKey Recovery System and run System Recovery.
IdeaTab K3011W Hardware Maintenance Manual Passwords As many as two passwords may be needed for any Lenovo IdeaTab computer: the power-on password (POP) and the supervisor password (SVP). If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on.
Related service information Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation. Screen blank mode If the time set on the “Turn off monitor” timer in the operating system expires, the LCD backlight turns off.
• “FRU replacement notices” on page 30 • “Removing and replacing an FRU” on page 31 • “Locations” on page 52 • “Parts list” on page 54 Specifications The following table lists the specifications of the Lenovo IdeaTab K3011W : Table 1. Specifications Tablet Feature Description Processor •...
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Lenovo IdeaTab K3011W Table 1. Specifications (continued) Feature Description Battery • 2 cell, 6800 mAh AC adapter • 5V, 10W Pre-installed operating • Windows 8 system Dock Feature Description I/O Ports • Unified multi-function connector × 1 • USB port × 2 •...
IdeaTab K3011W Hardware Maintenance Manual Status indicators The system status indicators below show the computer status: Table 2. Status indicators Indicator Indicator Meaning status The tablet is connected to the AC adapter On (solid white) and is fully charged. On (solid amber) The tablet is charging.
Lenovo IdeaTab K3011W Function key combinations The following table shows the function of each combination of function key. Table 3. Hotkeys Mutes/unmutes the sound. Decreases the volume level. Increases the volume level. Closes the currently active window. Refreshes the desktop or the currently active window.
This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo IdeaTab computer, this problem is addressed with special nylon-coated screws that have the following characteristics: •...
Lenovo IdeaTab K3011W Removing and replacing an FRU This section presents exploded figures with the instructions to indicate how to remove and replace the FRU. Make sure to observe the following general rules: 1. Do not attempt to service any computer unless you have been trained and certified.
IdeaTab K3011W Hardware Maintenance Manual 1010 Keyboard Figure 1. Removal steps of keyboard Disassemble the keyboard in the direction shown by arrows Lift the keyboard a little, and then detach the connector in the direction shown by arrows . Remove the keyboard in the direction shown by arrow...
Lenovo IdeaTab K3011W 1020 Keyboard bezel For access, remove this FRU: • “1010 Keyboard” on page 32 Figure 2. Removal steps of keyboard bezel Remove the four rubber feet in the direction shown by arrows , then remove the four screws...
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IdeaTab K3011W Hardware Maintenance Manual Figure 2. Removal steps of keyboard bezel (continued) Detach the FPC connector in the direction shown by arrows . Remove six screws Step Screw (quantity) Color Torque M1.6 × 1.8 mm, flat-head, nylok-coated (6) Black 1.0 kgf.cm...
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Lenovo IdeaTab K3011W Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, you need to apply the following label: The following labels need to be peeled off from the old base cover, and need to be put on the new base cover.
IdeaTab K3011W Hardware Maintenance Manual 1030 Dock battery pack For access, remove these FRUs in order: • “1010 Keyboard” on page 32 • “1020 Keyboard bezel” on page 33 DANGER Only use the battery specified in the parts list for your computer. Any other battery could ignite or explode.
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Lenovo IdeaTab K3011W Figure 3. Removal steps of dock battery pack (continued) Remove the battery pack in the direction shown by arrow When installing: Make sure the battery pack connector is attached firmly.
IdeaTab K3011W Hardware Maintenance Manual 1040 Dock cradle board For access, remove these FRUs in order: • “1010 Keyboard” on page 32 • “1020 Keyboard bezel” on page 33 • “1030 Dock battery pack” on page 36 Figure 4. Removal steps of dock cradle board Unplug the connector in the direction shown by arrow .
Lenovo IdeaTab K3011W 1050 Hinge module For access, remove these FRUs in order: • “1010 Keyboard” on page 32 • “1020 Keyboard bezel” on page 33 • “1030 Dock battery pack” on page 36 • “1040 Dock cradle board” on page 38 Figure 5.
IdeaTab K3011W Hardware Maintenance Manual 1060 Tablet base cover Figure 6. Removal steps of tablet base cover Open the SIM card cover. Remove the screw Step Screw (quantity) Color Torque M1.6 × 4.0 mm, flat-head, nylok-coated (1) Black 1.0 kgf.cm...
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Lenovo IdeaTab K3011W Figure 6. Removal steps of tablet base cover (continued) Remove the base cover in the direction shown by arrow...
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IdeaTab K3011W Hardware Maintenance Manual Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, you need to apply the following label: The following labels need to be peeled off from the old base cover, and need to be put on the new base cover.
Lenovo IdeaTab K3011W 1070 Integrated camera For access, remove this FRU: • “1060 Tablet base cover” on page 40 Figure 7. Removal steps of integrated camera Detach the FPC connector in the direction shown by arrows When installing: Make sure that the FPC connector is attached firmly.
IdeaTab K3011W Hardware Maintenance Manual 1080 Tablet USB board and button board For access, remove this FRU: • “1060 Tablet base cover” on page 40 Figure 8. Removal steps of tablet USB board and button board Detach the two FPC connectors in the direction shown by arrows...
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Lenovo IdeaTab K3011W Figure 8. Removal steps of tablet USB board and button board (continued) Remove the USB board and the button board in the direction shown by arrows When installing: Make sure that the connectors are attached firmly.
IdeaTab K3011W Hardware Maintenance Manual 1090 System board Important notices for handling the system board: When handling the system board, bear the following in mind. • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite.
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Lenovo IdeaTab K3011W Figure 9. Removal steps of system board (continued) Remove two screws and eight screws Step Screw (quantity) Color Torque M2.0 × 4.0, flat-head, nylok-coated (2) Black 2.0 kgf.cm M2.0 × 3.0, flat-head, nylok-coated (8) White 2.0 kgf.cm...
IdeaTab K3011W Hardware Maintenance Manual 1100 Speakers For access, remove these FRUs in order: • “1060 Tablet base cover” on page 40 • “1070 Integrated camera” on page 43 • “1080 Tablet USB board and button board” on page 44 •...
Lenovo IdeaTab K3011W 1110 Micro HDMI board For access, remove these FRUs in order: • “1060 Tablet base cover” on page 40 • “1070 Integrated camera” on page 43 • “1080 Tablet USB board and button board” on page 44 •...
IdeaTab K3011W Hardware Maintenance Manual 1120 Antenna assembly For access, remove these FRUs in order: • “1060 Tablet base cover” on page 40 • “1070 Integrated camera” on page 43 • “1080 Tablet USB board and button board” on page 44 •...
Lenovo IdeaTab K3011W 1130 Tablet battery pack For access, remove these FRUs in order: • “1060 Tablet base cover” on page 40 • “1070 Integrated camera” on page 43 • “1080 Tablet USB board and button board” on page 44 •...
IdeaTab K3011W Hardware Maintenance Manual Locations Tablet Integrated camera Wireless LAN antennas Multi-touch screen Windows button Screen rotation lock button Volume button Speaker Micro HDMI port Combo audio jack Power button Power status indicator (on tablet) Note: For the description of each indicator, see “Status indicators” on page 28.
Lenovo IdeaTab K3011W Dock Tablet-docking latch Tablet connector Tablet release button (spring loaded) Keypad Touchpad USB port AC power adapter jack Power status indicator (on dock) Note: For the description of each indicator, see “Status indicators” on page 28.
IdeaTab K3011W Hardware Maintenance Manual Parts list This section presents the following service parts: • “Overall” on page 55 • “AC adapters” on page 58 Notes: • Each FRU is available for all types or models, unless specific types or models...
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