Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for trained service technicians who are familiar with Lenovo products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively.
Electrical safety Observe the following rules when working on electrical equipment. Important: • Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. •...
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Notes: 1. Use product-specific ESD procedures when they exceed the requirements noted here. 2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. •...
Laser compliance statement (multilingual translations) The laser compliance statements in this section are provided in the following languages: • English • Arabic • Brazilian Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese Chapter 1 Safety information...
After a system board is replaced, ensure that the latest UEFI BIOS is loaded to the system board before you complete the service action. To download and install software fixes, drivers, and UEFI BIOS, go to http://www.lenovo.com/Drivers and follow the instructions on the screen.
Dynamic Configure To Order (CTO) This provides the ability for a customer to configure a Lenovo solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label, Product Entitlement Warehouse (PEW), and eSupport will load these products as the 4-digit MT and 3-digit model, where model = “CTO”...
• eSupport can be used to view the list of key commodities built in a particular machine serial (this is the same record found in PEW). • eSupport can be accessed at: http://www.lenovo.com/support. • To view the key commodities, do the following: 1.
This chapter presents following information: • “What to do first” on page 27 • “Checkout guide” on page 28 – “Lenovo Solution Center” on page 28 – “Quick test programs” on page 28 – “UEFI diagnostic program” on page 29 –...
The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags. To run the Lenovo Solution Center program, go to Control Panel and click System and Security ➙ Lenovo ➙ System Health and Diagnostics, and then follow the instructions on the screen.
• Microsoft Windows Server 2003 • Microsoft Windows Server 2008 To download and install a quick test program, go to http://www.lenovo.com/diags and follow the instructions on the Web site. To run a test using a quick test program, do the following: 1.
1. Go to http://www.lenovo.com/diags. 2. Click Lenovo Bootable Diagnostics. 3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or CD. To use the diagnostic medium you have created, do one of the following: •...
To check for detailed battery status information, do the following: • For Windows 7: Open the Power Manager program and click the Battery tab. • For Windows 8: Open the Lenovo Support program and click Battery Health, or open the Lenovo Settings program and click Power.
Terminal Voltage (V dc) + 0 to + 12.6 7(-) Ground (-) 6(-) 2(+) 1(+) 3. If the voltage is less than +11.0 V dc, the battery pack has been discharged. Note: Recharging will take at least 3 hours, even if the indicator does not turn on. If the voltage is still less than +11.0 V dc after recharging, replace the battery.
Select the CD/DVD drive as the 1st Boot Device. 2. Insert the Operating System Recovery Disc into the DVD drive. 3. Press Fn+F10 to save the Lenovo Setup program configuration changes. Follow the instructions on the screen to begin the recovery process.
11. After you have completed the Windows setup, you might want to restore the original startup sequence. Start the Lenovo Setup program and then press Fn+F9 to restore the default settings. Press Fn+F10 to save changes and exit the Lenovo Setup program.
8 operating system. Passwords As many as three passwords might be needed for a Lenovo notebook computer: the power-on password, the hard disk password, and the supervisor password. If any of these passwords has been set, a prompt for it will be displayed on the screen whenever the computer is turned on.
Supervisor password A supervisor password protects the system information stored in the Lenovo Setup program. The user must enter the supervisor password in order to get access to the Lenovo Setup program and change the system configuration. Attention: If the supervisor password has been forgotten and cannot be made available to the service technician, there is no service procedure to reset the password.
7. Type the current master hard disk password in the Enter Current Password field. Then, leave the Enter New Password field blank, and press Enter twice. 8. Press Fn+F10 to save changes and exit the Lenovo Setup program. The user hard disk password and the master hard disk password have been removed.
If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not described there, go to “Intermittent problems” on page 40. Note: For a device not supported by diagnostic codes in the Lenovo notebooks, see the manual for that device.
2. Replace the backup battery and run the Lenovo (two short beeps) Setup program to reset the time and date. 0271 Run the Lenovo Setup program to reset the time and Date and time error - Neither the date nor the time is set date. in the computer.
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
1. Turn off the computer. 2. Visually check each FRU for damage. Replace any damaged FRU. 3. Remove or disconnect all of the following devices: a. Non-Lenovo devices b. Printer, mouse, and other external devices c. Battery pack d. Hard disk drive e.
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Table 7. Special keys (continued) Description Special key Wireless radio control Press this key to enable or disable the built-in wireless networking features. When you (F9) press this key, a list of wireless features is displayed. You can quickly change the state of each feature on the list.
Chapter 7. Locations This chapter introduces the locations of the hardware components on Lenovo B430 models. Locating computer controls, connectors, and indicators This topic introduces the locations of the computer controls, connectors, and indicators. Front view Built-in microphones Combo audio jack...
Rear view USB 3.0 connectors Video graphics array (VGA) connector HDMI port Security keyhole USB 3.0 connector Bottom view Small bottom cover Large bottom cover Battery pack latches Built-in stereo speakers Battery pack Locating FRUs and CRUs This topic introduces the following service parts: •...
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CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs and CRUs Hardware Maintenance Manual...
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Table 8. Major FRUs and CRUs FRU description Self-service CRU Optional-service CRU LCD unit Power button sub card Keyboard bezel Card reader Backup battery Wireless LAN card Battery pack RJ45 sub card DC-in connector Optical drive or blank bezel I/O sub card with USB connector and audio jack Small bottom cover Large bottom cover Hard disk drive...
LCD bezel Hinges Wireless antenna assembly Integrated camera assembly LCD cover kit LCD cable with microphone board LCD panel Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to http://www.lenovo.com/serviceparts-lookup. Chapter 7 Locations...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.
• Ensure torque screwdrivers are calibrated correctly following country specifications. Retaining serial numbers, MTM, UUID, and Asset ID Instructions for retaining serial numbers, MTM, UUID, or asset ID can be found at the following Web site: http://support.lenovo.com Hardware Maintenance Manual...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.
Before servicing Lenovo B430 models Some Lenovo B430 models you are servicing might have the SIM card that the customer has installed. If the computer you are servicing has the SIM card installed, remove it before you start the servicing.
Unlock the battery latch . Hold the battery lock lever in the unlocked position, and remove the battery pack When installing: Install the battery pack in the slot. Make sure that the battery latch is in the locked position. 1020 Large bottom cover For access, remove this FRU: •...
When installing: Attach the large bottom cover as shown in the following illustration. 1030 Small bottom cover For access, remove this FRU: • “1010 Battery pack” on page 58 Removal steps of small bottom cover Note: Loosen the screw When installing: Attach the small bottom cover as shown in the following illustration. 1040 Optical drive or blank bezel For access, remove these FRUs in order: Hardware Maintenance Manual...
• “1010 Battery pack” on page 58 • “1020 Large bottom cover” on page 59 Removal steps of optical drive or blank bezel Note: Your models might look slightly different from the illustration above. Torque Step Screw (quantity) Color M2 × 3 mm, wafer-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm)
Removal steps of memory modules Note: Your model might look slightly different from the illustration above. When installing: Note: If only one memory module is to be installed on the computer you are servicing, the memory module must be installed in SLOT-0 ( lower slot), but not in SLOT-1 ( upper slot).
Removal steps of hard disk drive assembly Note: Your model might look slightly different from the illustration above. Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, wafer-head, nylon-coated (2) (1.85 kgf-cm) When installing: Make sure that the hard disk drive is attached firmly. Chapter 9 Removing or replacing a FRU...
Removal steps of hard disk drive bracket Step Screw (quantity) Color Torque M3 × 3 mm, wafer-head, nylon-coated (4) Silver 0.392 Nm (4 kgf-cm) 1070 PCI Express Mini Card for wireless LAN For access, remove these FRUs in order: • “1010 Battery pack”...
Removal steps of PCI Express Mini Card for wireless LAN In step , unplug the connectors by using the antenna RF connector removal tool or pick the connectors with your fingers and gently unplug them in the direction of the arrows. Note: Your model might look slightly different from the illustration above.
• “1010 Battery pack” on page 58 • “1030 Small bottom cover” on page 60 Removal steps of backup battery DANGER Use only the authorized battery specified for your computer. Any other battery could ignite or explode. When installing: Make sure that the connector is attached firmly. 1090 Thermal fan For access, remove these FRUs in order: •...
Removal steps of thermal fan Note: Loosen the screws Note: Your model might look slightly different from the illustration above. When installing: Make sure that the connector is attached firmly to the system board. Note: Your model might look slightly different from the illustration above. When installing: Do not press the top of the fan cover and the fan hub.
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Note: Your model might look slightly different from the illustration above. Note: Your model might look slightly different from the illustration above. When installing: Before you attach the thermal pipes to the computer, apply thermal grease, at an amount of 0.2 grams, on the part marked as shown in the following illustrations.
For models with an integrated thermal pipes 1110 Keyboard For access, remove these FRUs in order: • “1010 Battery pack” on page 58 • “1020 Large bottom cover” on page 59 Chapter 9 Removing or replacing a FRU...
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Removal steps of keyboard Note: Your model might look slightly different from the illustration above. When installing: Make sure that the screws are fastened and the keyboard is secured. Step Screw (quantity) Color Torque M2 × 8 mm, wafer-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm)
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Installation steps of keyboard To install the keyboard, do the following: 1. Attach the connectors. Chapter 9 Removing or replacing a FRU...
2. Attach the keyboard and ensure that the keyboard edges are under the frame. 3. To make sure that the front side of the keyboard is housed firmly, gently press the keys with your thumbs and slide the keyboard toward you until the keyboard is in place. 4.
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Removal steps of keyboard bezel assembly Note: Your model might look slightly different from the illustration above. Step Screw (quantity) Color Torque M2 × 8 mm, wafer-head, nylon-coated (10) Black 0.181 Nm (1.85 kgf-cm) M2 × 3 mm, wafer-head, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm)
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When installing: Make sure that the connectors are attached firmly to the system board. In step , release the keyboard bezel from the frame using a plastic pry tool as shown in the following illustration. Removal steps of card reader Hardware Maintenance Manual...
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Step Screw (quantity) Color Torque 0.181 Nm M2 × 3 mm, wafer-head, nylon-coated (1) Silver (1.85 kgf-cm) Removal steps of touch pad When installing: Make sure that the connectors are attached firmly to the keyboard bezel assembly. Removal steps of dummy cap Chapter 9 Removing or replacing a FRU...
Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, wafer-head, nylon-coated (1) (1.85 kgf-cm) 1130 CPU For access, remove these FRUs in order: • “1010 Battery pack” on page 58 • “1020 Large bottom cover” on page 59 •...
1140 System board assembly Important notices for handling the system board: When handling the system board, bear the following in mind: • The system board has an accelerometer, which can be broken if several thousands of G-forces are applied. Note: Dropping a system board from a height of as little as 6 inches so that it falls flat on a hard bench can subject the accelerometer to as much as 6,000 G's of shock.
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For models with a discrete thermal module For models with an integrated thermal module Hardware Maintenance Manual...
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When installing: Make sure that the connectors are attached firmly to the system board. Torque Step Screw (quantity) Color M2 × 5 mm, wafer-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgf-cm) Chapter 9 Removing or replacing a FRU...
When installing: Make sure that the connector is attached firmly to the system board. 1150 Speaker assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 58 • “1020 Large bottom cover” on page 59 • “1030 Small bottom cover”...
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Removal steps of speaker assembly Torque Step Screw (quantity) Color M2 × 2 mm, wafer-head, nylon-coated, big head (3) Black 0.181 Nm (1.85 kgf-cm) When installing: Attach the speaker assembly and route the cable as shown in the following figure, and make sure that the speaker connector is attached firmly.
1160 Power button sub card For access, remove these FRUs in order: • “1010 Battery pack” on page 58 • “1020 Large bottom cover” on page 59 • “1040 Optical drive or blank bezel” on page 60 • “1060 Hard disk drive assembly” on page 62 •...
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• “1120 Keyboard bezel assembly, card reader, touch pad, and dummy cap” on page 72 Removal steps of I/O sub card with USB connector and audio jack When installing: Make sure that the connector is attached firmly to the system board. Step Screw (quantity) Color...
1180 RJ45 sub card For access, remove these FRUs in order: • “1010 Battery pack” on page 58 • “1020 Large bottom cover” on page 59 • “1040 Optical drive or blank bezel” on page 60 • “1060 Hard disk drive assembly” on page 62 •...
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Removal steps of RJ45 sub card When installing: Make sure that the connector is attached firmly to the system board. Torque Step Screw (quantity) Color M2 × 5 mm, wafer-head, nylon-coated (1) Silver 0.181 Nm (1.85 kgf-cm) Chapter 9 Removing or replacing a FRU...
1190 LCD unit For access, remove these FRUs in order: • “1010 Battery pack” on page 58 • “1020 Large bottom cover” on page 59 • “1030 Small bottom cover” on page 60 • “1040 Optical drive or blank bezel” on page 60 •...
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In step , release the wireless antenna cables from the cable guides. Chapter 9 Removing or replacing a FRU...
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In step , release wireless antenna cables from the cable guides. Hardware Maintenance Manual...
1200 Base cover assembly and DC-in connector For access, remove these FRUs in order: • “1010 Battery pack” on page 58 • “1020 Large bottom cover” on page 59 • “1030 Small bottom cover” on page 60 • “1040 Optical drive or blank bezel” on page 60 •...
If the Windows Certificate of Authentication (COA) label is attached to a part that is replaced, return the old part with the label attached to the customer, or provide a letter to the customer stating what the label was originally on the computer and what the label part number, serial number, and product key were. When you replace the base cover, apply the following labels: Serial number label The following labels need to be peeled off from the old base cover, and need to be adhered to the new...
Removal steps of LCD bezel assembly Torque Step Screw cap Screw (quantity) Color M2 × 4.5 mm, wafer-head, nylon-coated (4) Silver 0.392 Nm (4 kgf-cm) When installing: Make sure that all the latches are attached firmly. Then secure the bezel with the screws. 2020 LCD panel and hinges For access, remove these FRUs in order: •...
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• “1040 Optical drive or blank bezel” on page 60 • “1060 Hard disk drive assembly” on page 62 • “1070 PCI Express Mini Card for wireless LAN” on page 64 • “1110 Keyboard” on page 69 • “1120 Keyboard bezel assembly, card reader, touch pad, and dummy cap” on page 72 •...
When installing: Make sure that the LCD connector is attached firmly. Removal steps of hinges Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, wafer-head, nylon-coated, small head (6) (1.85 kgf-cm) 2030 Integrated camera and LCD cable with microphone board For access, remove these FRUs in order: •...
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• “2010 LCD bezel assembly” on page 90 • “2020 LCD panel and hinges” on page 91 Removal steps of integrated camera Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, wafer-head, nylon-coated, small head (1) (1.85 kgf-cm) When installing: Make sure that the connector is attached firmly.
Removal steps of LCD cable with microphone board 2040 Wireless antenna assembly and LCD rear cover assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 58 • “1020 Large bottom cover” on page 59 • “1030 Small bottom cover”...
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Cable routing: When you install the wireless antenna assembly, route the cables as shown in the following figures. As you route the cables, make sure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Wireless LAN AUX antenna (black) Wireless LAN MAIN antenna (gray) Hardware Maintenance Manual...
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Trademarks Lenovo is the trademark of Lenovo in the United States, other countries or both: The following terms are trademarks of the Microsoft group of companies: Microsoft Windows Other company, product, or service names may be the trademarks or service marks of others.
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Part Number: 0B48977_01 Printed in China (1P) P/N: 0B48977_01 *1P0B48977_01*...