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Cisco TelePresence C20 Administrator's Manual
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Cisco TelePresence C20 Administrator's Manual

Telepresence system quick set c20 and profiles using c20
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Cisco TelePresence System Quick Set C20 and Profiles using C20

Administrator Guide

Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Software version TC7.3
JULY 2015
Administrator guide
For Cisco TelePresence System Quick Set C20 and Profile 42" using C20
D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015.
www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
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Summary of Contents for Cisco TelePresence C20

  • Page 1: Administrator Guide

    Software version TC7.3 JULY 2015 Administrator guide For Cisco TelePresence System Quick Set C20 and Profile 42” using C20 D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 2: Table Of Contents

    Managing the list of trusted certificate authorities ....40 Experimental settings ............121 Managing pre-installed certificates for Edge provisioning ..42 D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 3 Technical specifications ............140 Supported RFCs ..............143 User documentation on the Cisco web site ......144 Cisco contacts ..............145 D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 4: Introduction

    Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide Contents Introduction Introduction Web interface System settings Setting passwords Appendices Chapter 1 Introduction D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 5: User Documentation

    Cisco web site are included in the ► User documentation on the Cisco web site Appendix. • Administering TC Endpoints on CUCM: Tasks to perform to start using the product with the Cisco Unified Communications Manager (CUCM) Software • Administrator guide (this guide):...

  • Page 6: What's New In This Version

    Please provide adequate notice to users of the system that the system administrator may monitor and control the camera and screen. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 7 Remote control with AAA batteries. mount on pedestal) Base options Floor standing footplate, wheel base, or wall mount on pedestal. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 8: Quick Set C20 At A Glance

    HD content sharing with 720p and WXGA. Performance features • Optimal definition up to 1080p30. • H.323/SIP up to 6 Mbps. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 9: Web Interface

    Administrator Guide Contents Introduction Web interface Web interface System settings Setting passwords Appendices Chapter 2 Web interface D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 10: Accessing The Web Interface

    Signing out Hover the mouse over the user name and choose Sign out from the drop-down list. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 11: Changing The System Password

    If the password currently is not set, leave Current password field blank. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 12: The Interactive Menu

    You can read more about user administration, user roles and access rights in the ► User administration section. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 13: System Information

    The system information shown in the illustration serve as an example. Your system may be different. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 14 WITH PRIVACY REGULATIONS WHEN USING THE SYSTEM AND CISCO DISCLAIMS ALL LIABILITY FOR ANY UNLAWFUL USE OF THIS FEATURE. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 15 Remote control and on screen menu: • Go to the Advanced configuration menu, navigate Video > AllowWebSnapshots and choose On. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 16: Placing A Call

    Refer to the About snapshots and remote participant. monitoring sections (► TC7.3.3 or newer ► TC7.3.0 to TC7.3.2). D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 17: Sharing Content

    Refer to the About snapshots and remote monitoring sections (► TC7.3.3 or newer ► TC7.3.0 to TC7.3.2). D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 18: Controlling And Monitoring A Call

    Refer to the About snapshots and remote monitoring sections (► TC7.3.3 or newer ► TC7.3.0 to TC7.3.2). D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 19: Controlling Your Camera

    Refer to the About snapshots and remote monitoring sections (► TC7.3.3 or newer ► TC7.3.0 to TC7.3.2). D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 20: Local Layout Control

    Refer to the About snapshots and remote monitoring sections (► TC7.3.3 or newer ► TC7.3.0 to TC7.3.2). D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 21: Controlling The Far End Camera

    Refer to the About snapshots and remote monitoring sections (► TC7.3.3 or newer ► TC7.3.0 to TC7.3.2). D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 22: Accessing Call Information

    Opening the Call Control page Click Open Call Control to go straight to the Call Control page. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 23: System Configuration

    The configuration shown in the illustration serve as an example. Your system may be configured differently. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 24: Changing System Settings

    The configuration shown in the illustration serve as an example. Click Save for the change to take effect. Your system may be configured differently. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 25 Click without entering a password to leave the Administrator menu unprotected (not recommended). D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 26: System Status

    The status shown in the illustration serve as an example. The status of your system may be different. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 27: Managing The Favorites List

    Touch controller. All contact methods are available when e.g. video, telephone and mobile. using the remote control. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 28: Favorite List Folders

    Confirm your choice in the dialog that pops up. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 29: Choosing A Wallpaper

    You cannot delete a predefined wallpaper. Maximum file size: 4 MByte The custom wallpaper will be automatically activated once uploaded. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 30: Choosing A Ringtone

    Use the stop button (   ) to end the playback. Set the ringtone volume Use the slide bar to adjust the ringtone volume. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 31: Peripherals Overview

    The peripherals shown in the illustration serve as examples. Your system may have different peripherals and video input/output configurations. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 32: User Administration

    An administrator user account with full access rights, like the default admin user, must possess all the three roles. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 33 PIN code is used with the TRC5 remote control and on-screen menu when the Video OSD LoginRequired setting is switched On. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 34 PIN code is used with the remote control and on-screen menu when the Video OSD LoginRequired setting is switched On. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 35 1. Click the name of an existing user to open the Editing user window. 2. Click Delete <user name>... and confirm when prompted. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 36: Adding A Sign In Banner

    Enter the message that you want to present to the user when signing in, and click Save to activate the banner. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 37: Managing Startup Scripts

    The script name and commands shown in the illustration serve as appears next to an inactive script. examples. You may make your own scripts. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 38: Application Programming Interface

    Enter a command, or a sequence of commands, in the text area and click Execute to issue the command(s). D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 39 The certificates and certificate issuers shown in the illustration serve as examples. Your system may have other certificate(s). D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 40 The certificate and certificate issuers shown in the illustration serve as examples. Your system will have other certificate(s). D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 41 Port number for the effect. audit server. Click Save for the changes to take effect. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 42 The certificate and certificate issuers shown in the illustration serve as examples. Your system will have other certificate(s). D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 43: Setting Strong Security Mode

    Disable strong security mode..Confirm your choice in the dialog box that appears The system will restart automatically. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 44: Changing The Persistency Mode

    You can also see the status by checking Security > Persistency on the Configuration > System Status page. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 45: Deleting Trust Lists (Cucm Only)

    For more information about CUCM and trust lists, read the Administering TC Endpoints on CUCM guide available on the Cisco web site. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 46: Troubleshooting

    The messages shown in the illustration serve as examples. Your system may show other information. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 47: Downloading Log Files

    The log files shown in the illustration serve as examples. Your system may have other files. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 48: Starting Extended Logging

    D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 49 All captured snapshots are included in the list above the buttons. Click the screenshot ID to display the image. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 50: Upgrading The System Software

    You must sign in anew in order to continue working with the web interface after the restart. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 51: Adding Option Keys

    If you want to add more than one option key, repeat these steps for all keys. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 52: Backup And Restore

    Click Restore to reconfigure the system as defined in the file. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 53: Software Version

    Reverting to the previously used software version should only be done by a system administrator or in contact with Cisco technical support. We strongly recommend that you backup your system’s log files and configuration before you swap to the other software image.

  • Page 54: Factory Reset

    Read about software swapping in the ► Reverting to the previously used software version section. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 55: Remote Support User

    4. Cisco TAC will generate a password. The remote support user is valid for seven days, or until it is deleted. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 56: Restarting The System

    The system cannot be turned on again remotely; you must press its power button physically to turn it on. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 57: System Settings

    Administrator Guide Contents Introduction Web interface System settings System settings Setting passwords Appendices Chapter 3 System settings D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 58: Overview Of The System Settings

    Touch controller. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 59 SIP Profile [1..1] Proxy [1..4] Discovery ........99 NetworkServices CTMS Encryption ........87 Provisioning HttpMethod ............90 D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 60 UserInterface TouchPanel DefaultPanel ....... 106 Video OSD CallSettingsSelection .......... 117 Video OSD EncryptionIndicator ..........116 UserInterface UserPreferences ..........106 D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 61: Audio Settings

    Range: The value goes in steps of 5 from 0 to 100 (from -34.5 dB to 15 dB). Volume 0 = Off. Audio SoundsAndAlerts RingVolume: 50 Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 62: Audio Defaultvolume

    Fixed: The extra latency given by Audio EcReferenceDelay Delay will be used to compensate for latency in the acoustic path, typically introduced by TV monitors. Audio EcReferenceDelay Mode: Off Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 63: Cameras Settings

    Auto option in the configuration. Requires user role: ADMIN All Cisco Precision cameras support both anti-flickering and auto detection of line frequency. Value space: <Off/On> Auto is the default value, so you should change this setting if you have a camera that does not support auto detection.
  • Page 64 Gamma describes the nonlinear relationship between image pixels and monitor mirrored. If the camera cannot auto-detect whether it is mounted upside down or not, the brightness. The Cisco TelePresence PrecisionHD 720p camera supports gamma mode. The image is not changed.

  • Page 65: Cameras Camera [1] Motormovedetection

    Cameras Camera [1] MotorMoveDetection Cameras Camera [1] DHCP This setting applies only when using a Cisco TelePresence PrecisionHD 1080p12x camera. Applies to cameras which support DHCP over LAN. When set, the command enables support for software upgrade of daisy chained cameras.

  • Page 66: Conference Settings

    Set the auto answer mode. Use the Conference AutoAnswer Delay setting if you want the Cisco TelePresence Server using the video system's interfaces (not available from the TRC5 system to wait a number of seconds before answering the call, and use the Conference remote control and on-screen display).

  • Page 67: Conference [1..1] Micunmuteondisconnect Mode

    Range: Select the number of minutes (between 0 and 1440, i.e. 24 hours) before the Do Not Disturb session times out automatically. Conference 1 DoNotDisturb DefaultTimeOut: 60 Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 68 Sip: All calls are set up as SIP calls. Conference 1 MaxReceiveCallRate: 6000 Example: H320: All calls are set up as H.320 calls (only applicable if connected to a Cisco TelePresence ISDN Link gateway). Conference 1 DefaultCall Protocol: Auto Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015.

  • Page 69: Conference [1..1] Presentation Relayquality

    Range: 1 to 10. Conference 1 VideoBandwidth PresentationChannel Weight: 5 Example: Conference [1..1] Presentation RelayQuality Not applicable in this version. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 70: Conference [1..1] Presentation Onplacedonhold

    Conference [1..1] Multipoint Mode Define how the video system handles multiparty video conferences. If registered to a Cisco TelePresence Video Communication Server (VCS), the video system can use the MultiWay network solution. MultiWay requires that the video network includes a multipoint control unit (MCU). If registered to a Cisco Unified Communications Manager (CUCM), the video system can use the CUCM conference bridge.

  • Page 71: Facilityservice Settings

    Value space: <S: 0, 1024> Format: String with a maximum of 1024 characters. FacilityService Service 1 Name: "" Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 72: H323 Settings

    Value space: <S: 0, 64> Format: A valid IPv4 address or IPv6 address. H323 NAT Address: "" Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 73 Max1024bit: The maximum size is 1024 bit. Min2048bit: The minimum size is 2048 bit. H323 Profile 1 Encryption MinKeySize: Max1024bit Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 74: H323 Profile [1..1] Portallocation

    Static: When set to Static the ports are given within a static predefined range [5555-6555]. H323 Profile 1 PortAllocation: Dynamic Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 75: Logging Settings

    Web interface System settings System settings Setting passwords Appendices Logging settings Logging Mode Not applicable in this version. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 76: Network Settings

    DHCPv6 server. The Network IPv6 DHCPOptions setting determines which method to use. Network 1 IPv6 Assignment: Autoconf Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 77 Network [1..1] DHCP RequestTFTPServerAddress Enter the static IPv6 network address for the system. This setting is only applicable when the This setting is used only for video systems that are registered to a Cisco Unified Network IPv6 Assignment is set to Static.
  • Page 78 0 (best effort). Network 1 QoS Diffserv Audio: 0 Example: Network 1 QoS Diffserv Data: 0 Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 79 Range: Select a value between 0 to 63 - the higher the number, the higher the priority. The default value is 0 (best effort). Network 1 QoS Diffserv ICMPv6: 0 Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 80 Value space: <S: 0, 64> Format: String with a maximum of 64 characters. Network 1 IEEE8021X Identity: "" Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 81 Set the network traffic control mode to decide how to control the video packets transmission Set the Peap (Protected Extensible Authentication Protocol) mode. Authenticates LAN clients speed. without the need for client certificates. Developed by Microsoft, Cisco and RSA Security. Requires user role: ADMIN Requires user role: ADMIN Value space: <Off/On>...
  • Page 82 Requires user role: ADMIN Value space: <Auto/Manual/Off> Auto: The Cisco Discovery Protocol (CDP), if available, assigns an id to the voice VLAN. If CDP is not available, VLAN is not enabled. Manual: The VLAN ID is set manually using the Network VLAN Voice VlanId setting. If CDP is available, the manually set value will be overruled by the value assigned by CDP.

  • Page 83: Networkservices Settings

    NetworkServices CDP Mode NetworkServices SIP Mode Enable or disable the CDP (Cisco Discovery Protocol) daemon. Enabling CDP will make the Determine whether the system should be able to place and receive SIP calls or not. endpoint report certain statistics and device identifiers to a CDP-enabled switch. If CDP is Requires user role: ADMIN disabled, the Network VLAN Voice Mode: Auto setting will not work.
  • Page 84 H323: The H323 protocol will be used for MultiWay calls. Sip: The SIP protocol will be used for MultiWay calls. NetworkServices MultiWay Protocol: Auto Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 85 Format: A valid IPv4 address, IPv6 address or DNS name. NetworkServices Medianet Metadata NetworkServices NTP Address: "0.tandberg.pool.ntp.org" Example: Switch On or Off the capability to tag media flows with metadata related to the Cisco Medianet deployment. Requires user role: ADMIN Value space: <Off/On>...
  • Page 86 SNMP Agent in the codec. The default password is "public". If you have the Cisco TelePresence Management Suite (TMS) you must make sure the same Secure Shell (SSH) public key authentication can be used to access the codec.
  • Page 87 Setting passwords Appendices NetworkServices CTMS Mode This setting determines whether or not to allow multiparty conferences controlled by a Cisco TelePresence Multipoint Switch (CTMS). Video systems are able to initiate or join non-encrypted multiparty conferences controlled by CTMS version 1.8 or later. Encrypted conferences are supported as from software versions CTMS 1.9.1.

  • Page 88: Peripherals Settings

    If the number of connected touch panels does not match this setting, the diagnostics service will report it as an inconsistency. Note that only one Cisco Touch controller is supported in this version. Requires user role: ADMIN Value space: <NotSet/Minimum1/0/1/2/3/4/5>...

  • Page 89: Phonebook Settings

    VCS: Select VCS if the phonebook is located on the Cisco TelePresence Video Communication Server. TMS: Select TMS if the phonebook is located on the Cisco TelePresence Management Suite server. Callway: Select Callway if the phonebook is to be provided by the WebEx TelePresence subscription service (formerly called CallWay).

  • Page 90: Provisioning Settings

    Select the HTTP method to be used for the provisioning. Auto: The provisioning server will automatically be selected by the video system. Requires user role: ADMIN TMS: The video system will be configured using TMS (Cisco TelePresence Management System). Value space: <GET/POST>...
  • Page 91 Value space: <S: 0, 64> Format: String with a maximum of 64 characters. Only applicable when the endpoint is provisioned by Cisco Unified Communication Manager (CUCM) and an alternate CUCM is available for redundancy. Enter the address of the alternate Provisioning ExternalManager Domain: "any.domain.com"...

  • Page 92: Rtp Settings

    Value space: <1120..65535> Range: Select a value between 1120 and 65535. RTP Ports Range Stop: 2486 Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 93: Security Settings

    Manual: Will use the port value defined in the Security Audit Server Port setting. Example: Security Audit Server PortAssignment: Auto Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 94 Range: Select a value between 1 and 10000 seconds; or select 0 when inactivity should not enforce automatic logout. Security Session InactivityTimeout: 0 Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 95: Serialport Settings

    On: Login is required when connecting to the codec via the serial port. SerialPort LoginRequired: On Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 96: Sip Settings

    Example: SIP OCSP Mode Not applicable in this version. SIP OCSP DefaultResponder Not applicable in this version. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 97 SIP Profile Turn DiscoverMode: On Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 98 Format: String with a maximum of 128 characters. SIP Profile 1 TlsVerify: Off Example: SIP Profile 1 Authentication 1 LoginName: "" Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 99 Off: Connect to the single proxy configured first in Proxy Address list. On: Set up multiple outbound connections to servers in the Proxy Address list. A random Standard: Use this when registering to standard SIP Proxy (tested with Cisco TelePresence proxy is selected from the list for each SIP outbound request.

  • Page 100: Standby Settings

    DefaultCameraPosition: After a reboot the camera position will be set to the factory default position. Standby BootAction: DefaultCameraPosition Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 101: Systemunit Settings

    Requires user role: ADMIN Value space: <Off/On> Off: Disable logging. On: Enable logging. SystemUnit CallLogging Mode: On Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 102: Systemunit Irsensor

    Off: Disable the IR sensor of the codec. On: Enable the IR sensor of the codec. SystemUnit IrSensor: Auto Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 103: Time Settings

    Example: Time Zone This has been replaced with the Time OlsonZone setting as of software version TC7.2. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 104: Time Olsonzone

    North_Dakota/New_Salem, America/Ojinaga, America/Panama, America/Pangnirtung, America/ Istanbul, Europe/Jersey, Europe/Kaliningrad, Europe/Kiev, Europe/Lisbon, Europe/Ljubljana, Paramaribo, America/Phoenix, America/Port-au-Prince, America/Port_of_Spain, America/ Europe/London, Europe/Luxembourg, Europe/Madrid, Europe/Malta, Europe/Mariehamn, D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 105 Indiana-Starke, US/Michigan, US/Mountain, US/Pacific, US/Pacific-New, US/Samoa, UTC, Universal, W-SU, WET, Zulu> Range: Select a time zone from the list. Time OlsonZone: Etc/UTC Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 106: Userinterface Settings

    On: The user preferences are available from the Settings menu on the Touch controller. UserInterface UserPreferences: On Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 107: Video Settings

    LocalDeviceOnly: Snapshots can only be captured and displayed on devices running the experimental Cisco Proximity feature. The devices must be in the same room as the video Define which video input source shall be used as the default presentation source when you system.
  • Page 108 HDMI: Select HDMI when you want to use the HDMI as input source 1. Video Input DVI 2 Type: AutoDetect Example: Video Input Source 1 Connector: HDMI Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 109 Video Input Source 1 Visibility: IfSignal Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 110: Video Input Source [1..2] Optimaldefinition Profile

    Rather high resolutions will be used. Video Input Source 1 OptimalDefinition Profile: Normal Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 111: Video Input Source [1..2] Optimaldefinition Threshold60Fps

    Sharpness: Gives the highest possible resolution. Used when you want the highest quality of detailed images and graphics. Video Input Source 1 Quality: Motion Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 112 Maximized: The presentation starts up in full screen mode. Video Layout Scaling: On Example: Video Layout PresentationDefault View: Default Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 113 LowerRight: The presentation PiP will appear in the lower right corner of the screen. Video PIP Presentation DefaultValue Position: Current Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 114 LowerRight: The self-view PiP will appear in the lower right corner of the screen. Video SelfviewDefault FullscreenMode: Current Example: Video SelfviewPosition: CenterRight Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 115 GUI to do 1080p30 at the same time as sharing a presentation. The C20 must then be controlled by a Cisco TelePresence Touch controller or an external control panel as the GUI Current: When leaving a call, the self-view picture will be kept on the same output as it was will be disabled.

  • Page 116: Video Osd Encryptionindicator

    3rd party integrations that need full control of what is shown on the OSD. Home: The on-screen menu will show the home menu expanded. Video OSD MenuStartUpMode: Home Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 117: Video Osd Callsettingsselection

    On: The Call Settings menu will be available from the Settings menu. Video OSD CallSettingsSelection: Off Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 118 The magnitude of the offset indicates how far the display is Cyrillic: Cyrillic characters can be entered using the remote control. Requires a Cisco from center (relative to other displays).
  • Page 119 Value space: <Off/On> Off: Disable CEC control. On: Enable CEC control. Video Output HDMI 1 CEC Mode: Off Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 120 Growing, Summersky, Waves, Blue: The chosen background image is shown on the screen. Video Wallpaper: Summersky Example: D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 121: Experimental Settings

    Appendices Experimental settings The Experimental settings are for testing only and should not be used unless agreed with Cisco. These settings are not documented and WILL change in later releases. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015.

  • Page 122: Setting Passwords

    Administrator Guide Contents Introduction Web interface System settings Setting passwords Setting passwords Appendices Chapter 4 Setting passwords D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 123: Setting The System Password

    You can read more about how to create and manage user accounts in the ► User administration section. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 124: Setting The Menu Password

    Touch controller: Tap the upper, left corner of the Touch controller to open the drop down window. Then Settings > System Information. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 125: Appendices

    Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide Contents Introduction Web interface System settings Setting passwords Appendices Appendices Appendices D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 126: Cisco Vcs Provisioning

    Take care to use the correct file. Read the Cisco TMS Provisioning Deployment Guide to find how to upload the file to Cisco TMS, and how to set the desired values for the parameters to be provisioned. If not set by Cisco TMS, the default values will be used.

  • Page 127: About Monitors

    * Use of HDMI 2 requires the Dual Display option. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 128 You will find this setting in the Advanced Configuration on-screen menu (remote control) or in the System Configuration page on the web interface. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 129: Optimal Definition Profiles

    1280 × 720 1280 × 720 1280 × 720 1280 × 720 1280 × 720 ► System settings chapter. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 130: Packet Loss Resilience - Clearpath

    If the involved endpoints and infrastructure elements support ClearPath, all packet loss resilience mechanisms are used in point-to-point connections. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 131: Requirement For Speaker Systems Connected To A Cisco Telepresence C Series Codec

    Requirement for speaker systems connected to a Cisco TelePresence C Series codec Cisco has put in a lot of effort to minimize the camera to screen delay on our TelePresence endpoints. New consumer TVs are usually equipped with “Motion Flow”...

  • Page 132: Codec C20 — The Physical Interface

    • When the LED is red this indicates an Error has occurred. Alarm IR (infrared) Call Power D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 133 For future use. HDMI socket, digital video output for the second monitor. *VISCA™ is a trademark of Sony Corporation D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 134: Pin-Out Schemes

    20 Hz-20 kHz +/-1 dB Signal to Noise Ratio -85 dB -95 dB -95 dB Audio – Cold D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 135: Cable Configuration For Quick Set C20 With Precisionhd 1080P 4X Camera

    The codec must be switched off and disconnected from the line voltage whenever connecting or disconnecting other equipment. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 136: Cable Configuration For Quick Set C20 With Precisionhd 1080P 12X Camera

    The codec must be switched off and disconnected from the line voltage whenever connecting or disconnecting other equipment. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 137: Dnam For Profile 42

    When reinserting the fuse and fuse holder, push slightly inwards and turn the holder carefully clockwise until it locks in place. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 138: Factory Resetting The Codec

    Touch controller. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 139: Control Panel

    3. Press the Mute button twice. The Touch controller automatically reverts to the default factory settings and restarts. D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 140: Technical Specifications

    • 1280 × 1024@60, 75 Hz (SXGA) • 1280 × 960@60 Hz • 1024 × 768@60, 70, 75, 85 Hz (XGA) D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.
  • Page 141 • Missed calls with date and time Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners.
  • Page 142 All images in these materials are for representational purposes only, actual products may differ. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners.

  • Page 143: Supported Rfcs

    RFC 3890 A Transport Independent Bandwidth Modifier Feedback for SDP • RFC 4587 RTP Payload Format for H.261 Video Streams D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2010-2015 Cisco Systems, Inc. All rights reserved.

  • Page 144: User Documentation On The Cisco Web Site

    Setting passwords Appendices Appendices User documentation on the Cisco web site In general, user documentation for the Cisco TelePresence products is available here: The documents are organized in the following categories: Installation guides: ► http://www.cisco.com/go/telepresence/docs Install and Upgrade > Install and Upgrade Guides You have to choose your product category in the right pane until you find your product.

  • Page 145: Intellectual Property Rights

    Tandberg ASA. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third- party trademarks mentioned are the property of their respective owners.

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