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Canon MX470 User Manual
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Table of Contents

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MX470 series

Online Manual

Read Me First
Useful Functions Available on the Machine
Overview of the Machine
Printing
Copying
Scanning
Faxing
Troubleshooting
English

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Table of Contents
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Summary of Contents for Canon MX470

  • Page 1: Online Manual

    MX470 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine Printing Copying Scanning Faxing Troubleshooting English...
  • Page 2: Table Of Contents

    Contents Read Me First........... 17 How to Use the Online Manual.
  • Page 3 Loading Paper..............72 Loading Plain Paper / Photo Paper.
  • Page 4 Cleaning Inside the Machine........... . . 133 Cleaning the Machine.
  • Page 5 Canon IJ Network Tool Screen........
  • Page 6 Useful Information about Ink............245 Key Points to Successful Printing.
  • Page 7 Canon IJ Status Monitor Description........
  • Page 8 Copying Two Pages to Fit onto a Single Page....... . . 407 Copying Four Pages to Fit onto a Single Page.
  • Page 9 Adjusting Saturation and Color Balance........518 Adjusting Brightness and Contrast.
  • Page 10 Faxing............611 Preparing for Faxing.
  • Page 11 Changing the Paper Settings............674 Memory Reception.
  • Page 12 Forgot an Access Point Name, SSID, or a Network Key....... . 734 The Message Is Displayed on the Computer Screen During Setup.
  • Page 13 Scan Quality (Image Displayed on the Monitor) Is Poor....... . 781 Scanned Image Is Surrounded by Extra White Areas.
  • Page 14 2801................831 Paper Is Jammed inside the Machine.
  • Page 15 4100..............870 4103.
  • Page 16 6940..............904 6941.
  • Page 17: Read Me First

    In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this guide, or suspension/stoppage of disclosure of this guide.
  • Page 18: How To Use The Online Manual

    How to Use the Online Manual Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
  • Page 19: Trademarks And Licenses

    • Photo Rag is a trademark of Hahnemühle FineArt GmbH. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system.
  • Page 20: Search Tips

    Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper", "(your product's model name) 1000" Search Tips You can search for target pages by entering keywords in the search window. Note •...
  • Page 21 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
  • Page 22: Notes On Operation Explanations

    Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when Windows 8 operating system (called Windows 8 below) is used.
  • Page 23: Useful Functions Available On The Machine

    Useful Functions Available on the Machine The following useful functions are available on the machine. Enjoy pleasant photography experience by utilizing various functions. Helpful Functions Available Through the Network You can print more conveniently through integration with smartphones and other devices or with services on the web. Useful Functions Available from Applications and the Main Unit You can create items such as collages easily or download delightful printing materials, and print them.
  • Page 24: Useful Functions Available From Applications And The Main Unit

    Useful Functions Available from Applications and the Main Unit On the machine, the following useful functions are available from applications and the main unit. • Print Photos Easily • Connect Wirelessly with Ease • Download Content Materials • Print Photos on Facebook Print Photos Easily Using an Application Organize Images Easily In My Image Garden, you can register the names of people and events to photos.
  • Page 25 If there is an item you like, you can easily print it in just two steps. 1. In Image Display of Quick Menu, select the item you want to print. 2. Print the item with My Image Garden. Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme.
  • Page 26 PREMIUM Contents can be downloaded easily via My Image Garden. Downloaded PREMIUM Contents can be printed directly with My Image Garden. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer.
  • Page 27 Print Photos on Facebook Easily Using a Facebook App "Print Your Days" Use Print Your Days to collect Facebook photos of memories of parties and travel, recent activity of your family and friends, your hobbies, etc., then create and print a work of art. Print Your Days is available from the Print Your Days Facebook page.
  • Page 28: Helpful Functions Available Through The Network

    Helpful Functions Available Through the Network The following useful functions are available on the machine. Enjoy even more pleasant photography experience by utilizing various functions. Upload scanned images to the web Print by using Google Cloud Print Print directly from your iPad, iPhone, or iPod touch Manage Your Printer from a Remote Location by Using Remote UI Print easily from your smartphone by using PIXMA Printing Solutions Printing with Windows RT...
  • Page 29 When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)
  • Page 30: Online Storage Integration Function

    Online Storage Integration Function The machine can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server. The uploaded images can be browsed from other computers, smartphones, etc.
  • Page 31: Printing With Google Cloud Print

    Printing with Google Cloud Print The machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Preparations for Printing with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Important...
  • Page 32: Preparations For Printing With Google Cloud Print

    Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the machine with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the machine. Registering the Machine with Google Cloud Print Getting Google Account First, get your Google account in order to register the machine with Google Cloud Print.
  • Page 33 3. Select Web service setup -> Connection setup -> Google Cloud Print setup (GoogleCloudPrint) -> Register with Google Cloud Print (Register w/ service) Note • If you have already registered the machine with Google Cloud Print, the confirmation message to re-register the machine is displayed. 4.
  • Page 34 4. When the confirmation screen to register the machine is displayed, select Yes 5. In the print setup for Google Cloud Print, select the display language, and then select Authentication 6. When the registration completion message appears, select OK Deleting the Machine from Google Cloud Print If the machine's owner changes or if you want to re-register the machine, delete the machine from Google Cloud Print by following the steps below.
  • Page 35: Printing From Computer Or Smartphone With Google Cloud Print

    Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the machine receives the print data and prints it automatically if the machine is turned on. When printing from a computer, smartphone, or other external device with Google Cloud Print, load paper into the machine in advance.
  • Page 36 the supported paper sizes, go to the Online Manual home page, and refer to the "Cannot Print Properly with Automatic Duplex Printing" for your model.) • If you select plain paper as media type or if you select B5/A5-size as paper size, the print data is printed with border even when you select the borderless print setting.
  • Page 37: Using Remote Ui

    This service allows you to check printer information and execute utility functions from your computer or smartphone. You can also use the convenient web services presented by Canon. Checking the printer IP address To use this service, first check the IP address of this machine from the operation panel of the machine.
  • Page 38 If your LCD monitor is a monochrome model 2. Load one sheet of A4 size or Letter size plain paper 3. On the printer operation panel, select the Setup button, and then select Device settings -> LAN settings -> Print LAN details IP address printing starts.
  • Page 39 Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the machine utility functions such as cleaning. AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information.
  • Page 40: Printing From Airprint Compliant Device

    Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver.
  • Page 41 3. From the menu options, tap Print. 4. From Printer Options, select the model that you are using. Important • Because some app does not support AirPrint, Printer Options may not be displayed. If an app does not let you use printer options, you cannot print from that app. Note •...
  • Page 42: Paper Size

    • Copies: Select the number of print copies. • Duplex Printing: If the model supports duplex printing, you can select On or Off. • Range: The page range can be used only with specific app and file types (such as PDF files).
  • Page 43: Deleting A Print Job

    Deleting a Print Job To delete a print job with AirPrint, use one of the following two methods: • From the machine: If your printer has a LCD monitor, use the operation panel to cancel the print job. If you printer does not have a LCD monitor, press the Stop button on the machine to cancel the print job.
  • Page 44 Note • After you turn on the machine, it may take few minutes before the machine can communicate through a wireless LAN connection. Confirm that the machine is connected to the wireless LAN, and then try printing. • If Bonjour on the machine is disabled, AirPrint cannot be used. Check the LAN settings on the machine, and enable Bonjour.
  • Page 45: Overview Of The Machine

    Overview of the Machine Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Entering Numbers, Letters, and Symbols Loading Paper / Originals Loading Paper Loading Originals Replacing a FINE Cartridge Replacing a FINE Cartridge...
  • Page 46: Safety Guide

    Safety Guide Safety Precautions Regulatory and Safety Information...
  • Page 47: Safety Precautions

    Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
  • Page 48: Regulatory And Safety Information

    Regulatory and Safety Information About the disposal of the battery (For models containing lithium battery) Dispose of used batteries according to the local regulations. IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1.
  • Page 49: Connection Of The Equipment

    20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
  • Page 50: In Case Of Equipment Malfunction

    Manual, disconnect the equipment from the telephone line cable, turn off the power and disconnect the power cord. The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved. Users should contact their local authorized Canon Facsimile Service Dealer for the servicing of equipment.
  • Page 51: Users In New Zealand

    operated keeping the radiator at least 20cm or more away from person's body (excluding extremities: hands, wrists, feet and ankles). Pre-Installation Requirements Notice This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface.
  • Page 52: Environmental Information

    For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/environment.
  • Page 53: Power Consumption And Activation Time

    Canon does not recommend extending the Activation Times from the optimum ones set as default. ®...
  • Page 54: Main Components And Basic Operations

    Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Entering Numbers, Letters, and Symbols...
  • Page 55: Main Components

    Main Components Front View Rear View Inside View Operation Panel...
  • Page 56: Front View

    Front View (1) operation panel Use to change the settings of the machine or to operate it. Operation Panel (2) ADF (Auto Document Feeder) Load a document here. The documents loaded in the document tray are scanned automatically one sheet at a time. Loading Documents in the ADF (Auto Document Feeder) (3) document feeder cover Open when clearing jammed documents.
  • Page 57 Flashes: Printing or scanning over wireless LAN. Also flashes while configuring the wireless LAN connection. (9) paper output cover Open to replace the FINE cartridge or remove jammed paper inside the machine. (10) paper guides Align with both sides of the paper stack. (11) front tray Load paper here.
  • Page 58: Rear View

    Rear View (1) transport unit Open to remove jammed paper. (2) power cord connector Plug in the supplied power cord. (3) telephone line jack Connect the telephone line. (4) external device jack Connect an external device such as telephone or answering machine. (5) USB port Plug in the USB cable to connect the machine with a computer.
  • Page 59: Inside View

    Inside View (1) ink cartridge lock lever Locks the FINE cartridge into place. (2) FINE cartridge (ink cartridges) A replaceable cartridge that integrates print head and ink tank. (3) FINE cartridge holder Install the FINE cartridge. The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot.
  • Page 61: Operation Panel

    Operation Panel * All lamps on the operation panel are shown lit in the figure below for explanatory purposes. (1) ON button (POWER lamp) Turns the power on or off. Lights or flashes green to indicate the power status. Before turning on the power, make sure that the document cover is closed.
  • Page 62 (13) Back button Returns the LCD to the previous screen. This button is also used to delete a character under the cursor when entering characters, such as when entering a name for registration. (14) Setup button Displays the Setup menu screen. With this menu, you can perform machine maintenance and change machine settings.
  • Page 63: About The Power Supply Of The Machine

    About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...
  • Page 64: Confirming That The Power Is On

    Confirming that the Power Is On The POWER lamp is lit green when the machine is turned on. Even if the LCD is off, if the POWER lamp is lit, the machine is on. Note • It may take a while for the machine to start printing immediately after you turn on the machine. •...
  • Page 65: Turning The Machine On And Off

    Turning the Machine On and Off Turning on the machine 1. Press the ON button to turn on the machine. The POWER lamp flashes and then remains lit green. Confirming that the Power Is On Note • It may take a while for the machine to start printing immediately after you turn on the machine. •...
  • Page 66: Notice For The Power Plug/Power Cord

    Notice for the Power Plug/Power Cord Check the power plug/power cord once a month to confirm that it does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. • The power plug/power cord is bent. •...
  • Page 67: Notice For Unplugging The Power Cord

    Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord before the POWER lamp is turned off may cause drying or clogging of the print head and print quality may be reduced.
  • Page 68: Lcd And Operation Panel

    LCD and Operation Panel The mode button (A) on the operation panel allows you to switch between the copy mode, scan mode, fax mode, or setup menu screen. Pressing the Menu button (B) in the respective modes shows the menu screen to select various functions or settings.
  • Page 69: Entering Numbers, Letters, And Symbols

    Entering Numbers, Letters, and Symbols The machine allows you to enter characters using the Numeric buttons when entering information, such as unit name, a recipient's name for memory dial, etc. Switching the Input Mode Each time the Tone button is pressed, the input mode is switched in the following order: lowercase mode (:a), uppercase mode (:A), then numeric mode (:1).
  • Page 70 abcåäáàãâæç ABCÅÄÁÀÃÂÆÇ defëéèê DEFËÉÈÊ gh i ï í ì î GH I Ï Í Ì Î mnoñøöóòõô MNOÑØÖÓÒÕÔ pqrsþ PQRSÞ tuvüúùû TUVÜÚÙÛ wxyzý WXYZÝ - . SP*1 # ! " , ; : ^ ` _ = / | ' ? $ @ % & + ( ) [ ] { } < > \*2 Switch the input mode.
  • Page 71: Loading Paper / Originals

    Loading Paper / Originals Loading Paper Loading Originals...
  • Page 72: Loading Paper

    Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area...
  • Page 73: Loading Plain Paper / Photo Paper

    • If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use.
  • Page 74 2. Use the right paper guide (A) to slide both paper guides all the way out. 3. Load the paper in the center of the front tray WITH THE PRINT SIDE FACING DOWN. Push the paper stack all the way to the back of the front tray. 4.
  • Page 75 Note • Do not overload paper by stacking until the top of the stack touches the paper guides. • Load small size paper, such as 4" x 6" (10 x 15 cm), by pushing it in all the way to the back of the front tray.
  • Page 76 Important • Be sure to open the paper output tray when printing. If not open, the machine cannot start printing. Note • After loading paper, select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.
  • Page 77: Loading Envelopes

    Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from the operation panel is not supported. •...
  • Page 78 2. Use the right paper guide (A) to slide both paper guides all the way out. 3. Load the envelopes in the center of the front tray WITH THE ADDRESS SIDE FACING DOWN. The folded flap of the envelope will be faced up on the left side. (B) Rear side (C) Address side Push the envelopes all the way to the back of the front tray.
  • Page 79 Note • Do not overload envelopes by stacking until the top of the stack touches the paper guides. 5. Open the output tray extension. 3. Open the paper output tray. 1. Open the paper output tray gently, and extend the paper output support. Important •...
  • Page 80 Note • After loading envelopes, select the size and type of the loaded envelopes on the print settings screen of the printer driver.
  • Page 81: Media Types You Can Use

    Media Types You Can Use Choose paper suitable for printing, for the best print results. Canon provides you various types of paper to enhance the fun of printing, such as stickers as well as papers for photo or document. We recommend the use of Canon genuine paper for printing your important photos.
  • Page 82: Paper Weight

    • 17 to 28 lb (64 to 105 g /m ) (except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine. Notes on Storing Paper • Take out only the necessary number of paper from the package, just before printing.
  • Page 83: Paper Load Limit

    Approx. 100 sheets Approx. 50 sheets Envelopes 5 envelopes Canon Genuine Papers Note • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for High Resolution Paper <HR-101N>).
  • Page 84 *1 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature or humidity). In such cases, reduce the number of paper you load at a time to less than half. *2 We recommend that you remove the previously printed envelope from the paper output tray before continuously printing to avoid blurs and discoloration.
  • Page 85: Media Type Settings On The Operation Panel

    Media Type Settings on the Operation Panel Commercially Available Papers Media Name Settings in Media type Plain Paper (including recycled paper) Plain paper Canon Genuine Papers Paper for printing photos: Media Name <Model No.> Settings in Media type Photo Paper Pro Platinum <PT-101> Pro Platinum Glossy Photo Paper "Everyday Use"...
  • Page 86: Media Types You Cannot Use

    • Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...
  • Page 87: Printing Area

    Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes...
  • Page 88: Printing Area

    Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision.
  • Page 89: Other Sizes Than Letter, Legal, Envelopes

    Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5"...
  • Page 90: Letter, Legal

    Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area (A) 1.28 inches (32.5 mm) (B) 1.32 inches (33.5 mm) Printable area (C) 0.12 inch (3.0 mm) (D) 0.20 inch (5.0 mm) (E) 0.25 inch (6.4 mm)
  • Page 91: Envelopes

    Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 7.06 inches (98.8 x 179.5 mm) Envelope Com 10 3.68 x 7.90 inches (93.5 x 200.8 mm) Recommended printing area (A) 0.31 inch (8.0 mm) (B) 1.28 inches (32.5 mm) (C) 0.22 inch (5.6 mm) (D) 0.22 inch (5.6 mm)
  • Page 92: Loading Originals

    Loading Originals Position to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF (Auto Document Feeder) How to Load Originals for Each Function Originals You Can Load...
  • Page 93: Position To Load Originals

    Position to Load Originals The machine has two positions to load originals: platen glass and ADF (Auto Document Feeder). Select the position to load the original according to the size, type, or usage. Originals You Can Load Loading Documents, Photos, or Book on the platen glass Loading Two or More Sheets of Document of the Same Size and Thickness in the ADF You can also load a sheet of document in the ADF.
  • Page 94: Loading Originals On The Platen Glass

    Loading Originals on the Platen Glass 1. Load an original on the platen glass. 1. Open the document cover. Important • When opening or closing the document cover, do not touch the buttons and LCD on the operation panel. Doing so may result in an unexpected operation. 2.
  • Page 95 Important • After loading the original on the platen glass, be sure to close the document cover before starting to copy, fax, or scan.
  • Page 96: Loading Documents In The Adf (Auto Document Feeder)

    Loading Documents in the ADF (Auto Document Feeder) Note • To scan a document at optimum quality, load it on the platen glass. 1. Make sure that any original has been removed from the platen glass. 2. Load a document in the ADF. 1.
  • Page 98: How To Load Originals For Each Function

    How to Load Originals for Each Function Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Loading the Original to Be Aligned with the alignment mark •...
  • Page 99 ◦ select Photo for Document type and specify Auto scan(A) -Singl for Scan size to scan one original • Scan one printed photo, postcard, business card, or disc with a software application on a computer Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen glass.
  • Page 100: Originals You Can Load

    Originals You Can Load platen glass Item Details Types of originals - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) - Documents that are not suitable for the ADF Size (width x height) Max.
  • Page 101 • Carbon paper or carbon-backed paper • Surface treated paper • Onion skin or thin paper • Photo or thick paper...
  • Page 102: Replacing A Fine Cartridge

    Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status...
  • Page 103: Replacing A Fine Cartridge

    Replacing a FINE Cartridge When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. Take appropriate action according to the message. A Message Is Displayed Note • For information on the compatible FINE cartridge, refer to the printed manual: Safety and Important Information.
  • Page 104 Both color ink and black ink are also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the machine. When ink runs out, replace the FINE cartridge immediately with a new one. Useful Information about Ink 1.
  • Page 105 • If the paper output cover is left open for more than 10 minutes, the FINE cartridge holder moves to the far right and the Alarm lamp lights. In this case, close the paper output cover, then open it again. 3.
  • Page 106 Important • If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area. Handle a FINE cartridge carefully. • Be careful not to stain your hands and the surrounding area with ink on the removed protective tape.
  • Page 107 2. Push up the ink cartridge lock lever to lock the FINE cartridge into place. The FINE cartridge is locked into place when the ink cartridge lock lever clicks. Important • Check if the FINE cartridge is installed correctly. • The machine cannot print unless both the color FINE cartridge and black FINE cartridge are installed.
  • Page 108 Note • If the error message appears after the paper output cover is closed, take appropriate action. A Message Is Displayed • When you start printing after replacing the FINE cartridge, the machine starts cleaning the print head automatically. Do not perform any other operations until the machine completes the cleaning of the print head.
  • Page 109: Checking The Ink Status

    Checking the Ink Status Checking the Ink Status with the LCD on the Machine You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer...
  • Page 110: Checking The Ink Status With The Lcd On The Machine

    Checking the Ink Status with the LCD on the Machine Note • The ink level detector is mounted on the machine to detect the remaining ink level. The machine considers as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink level.
  • Page 111: Maintenance

    Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine...
  • Page 112: When Printing Becomes Faint Or Colors Are Incorrect

    When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head...
  • Page 113: Maintenance Procedure

    Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge. Note •...
  • Page 114 Cleaning the Print Heads from Your Computer After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after cleaning the print head twice: Clean the print head deeply. Step4 From the machine Cleaning the Print Head Deeply From the computer Cleaning the Print Heads from Your Computer...
  • Page 115: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE cartridge whose ink is low.
  • Page 116: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern (A) or horizontal white streaks in the pattern (B). (C) Number of sheets printed so far If there are missing lines in the pattern (A): Cleaning the print head is required.
  • Page 117: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. 1.
  • Page 118: Cleaning The Print Head Deeply

    Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
  • Page 119: Aligning The Print Head

    Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the FINE cartridge whose ink is low.
  • Page 120 Important • Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly. • If the print head alignment sheet was not printed correctly, press the Stop button, then redo this procedure from the beginning.
  • Page 121 Note • The print head alignment sheet cannot be scanned if it is loaded in the ADF (Auto Document Feeder). 2. Close the document cover gently, then press the Color or Black button. The machine starts scanning the print head alignment sheet, and the print head position will be adjusted automatically.
  • Page 122: Performing Maintenance From A Computer

    Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Cleaning the Paper Feed Rollers from Your Computer Aligning the Print Head Aligning the Print Head Position Automatically from Your Computer Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern Cleaning Inside the Machine...
  • Page 123: Cleaning The Print Heads From Your Computer

    Cleaning the Print Heads from Your Computer The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning 1.
  • Page 124 When the Deep Cleaning dialog box opens, select the ink group for which deep cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the machine is on and then click Execute. Click OK when the confirmation message appears.
  • Page 125: Cleaning The Paper Feed Rollers From Your Computer

    Cleaning the Paper Feed Rollers from Your Computer Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly. The procedure for performing the feed roller cleaning is as follows: Roller Cleaning 1.
  • Page 126: Aligning The Print Head

    Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head.
  • Page 127: Aligning The Print Head Position From Your Computer

    Aligning the Print Head Position from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This machine supports two head alignment methods: automatic head alignment and manual head alignment. The procedure for performing manual print head alignment is as follows: Print Head Alignment 1.
  • Page 128 When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks •...
  • Page 129 When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 11.
  • Page 130 When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Note •...
  • Page 131: Aligning The Print Head Position Automatically From Your Computer

    Aligning the Print Head Position Automatically from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This machine supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the machine is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
  • Page 132: Use Your Computer To Print A Nozzle Check Pattern

    Use Your Computer to Print a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1.
  • Page 133: Cleaning Inside The Machine

    Cleaning Inside the Machine Perform bottom plate cleaning before you execute duplex printing to prevent smudges on the back side of the paper. Also perform bottom plate cleaning if ink smudges caused by something other than print data appear on the printed page.
  • Page 134: Cleaning The Machine

    Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the ADF (Auto Document Feeder) Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning)
  • Page 135: Cleaning The Exterior Of The Machine

    Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. •...
  • Page 136: Cleaning The Platen Glass And Document Cover

    Cleaning the Platen Glass and Document Cover Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory.
  • Page 137: Cleaning The Adf (Auto Document Feeder)

    Cleaning the ADF (Auto Document Feeder) Be sure to use a soft, clean, lint-free and dry cloth to clean the ADF (Auto Document Feeder). Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. •...
  • Page 138 3. With the prepared cloth, wipe off any paper dust from the inside of the document feeder cover (A). 4. After wiping, close the document feeder cover by pushing it until it clicks into place. 5. Close the document tray.
  • Page 139: Cleaning The Paper Feed Roller

    Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
  • Page 140: Cleaning The Inside Of The Machine (Bottom Plate Cleaning)

    Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
  • Page 141 LCD and Operation Panel 3. Use the button to select Bottom cleaning, then press the OK button. The paper cleans the inside of the machine as it feeds through the machine. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again.
  • Page 142: Changing The Machine Settings

    Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD Updating the Firmware of the Machine...
  • Page 143: Changing Machine Settings From Your Computer

    Changing Machine Settings from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Cartridge to be Used Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode...
  • Page 144: Changing The Print Options

    Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. The procedure for changing the print options is as follows: 1.
  • Page 145: Registering A Frequently Used Printing Profile

    Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
  • Page 146 Important • To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item. Note • When you re-install the printer driver or upgrade the printer driver version, the print settings that are already registered will be deleted from Commonly Used Settings.
  • Page 147: Setting The Ink Cartridge To Be Used

    Setting the Ink Cartridge to be Used This feature enables you to specify the most appropriate FINE cartridge among installed cartridges according to an intended use. When one of the FINE cartridges becomes empty and cannot be replaced immediately by a new one, you can specify the other FINE cartridge that still has ink and continue printing.
  • Page 148: Managing The Machine Power

    Managing the Machine Power This function allows you to manage the machine power from the printer driver. The procedure for managing the machine power is as follows: Power Off The Power Off function turns off the machine. When you use this function, you will not be able to turn the machine on from the printer driver.
  • Page 149: Reducing The Machine Noise

    Reducing the Machine Noise The silent function allows you to reduce the operating noise of this machine. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: Quiet Settings 1.
  • Page 150 Note • The effects of the quiet mode may be less depending on the print quality settings.
  • Page 151: Changing The Machine Operation Mode

    Changing the Machine Operation Mode If necessary, switch between various modes of machine operation. The procedure for configuring Custom Settings is as follows: Custom Settings 1. Open the printer driver setup window 2. Make sure that the machine is on, and then click Custom Settings on the Maintenance The Custom Settings dialog box opens.
  • Page 152 Detect the paper width when printing from computer When you print from the computer, this function identifies the paper that was loaded into this machine. When the paper width detected by the machine differs from the width of the paper specified in Page Size on the Page Setup tab, a message is displayed.
  • Page 153: Changing The Machine Settings On The Lcd

    Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD Fax settings Output settings LAN settings Dev. user settings Firmware update Reset setting About Quiet setting Before Using the Machine with the Access Point Mode...
  • Page 154: Changing The Machine Settings On The Lcd

    Changing the Machine Settings on the LCD This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amt. as an example. Note • The * (asterisk) on the LCD indicates the current setting. Make sure that the machine is turned on.
  • Page 155: Fax Settings

    Fax settings This section describes the setting items in Fax settings. Easy setup TEL no. registration FAX user settings Adv. FAX settings Auto print settings Security control Note • Before changing the settings, you can confirm the current settings by printing USER'S DATA LIST. Summary of Reports and Lists Easy setup The machine must be set up depending on your telephone line and use of the faxing function.
  • Page 156 Note • This setting may not be available depending on the country or region of purchase. Adv. FAX settings • Auto redial Enables/disables automatic redialing. If you select ON, you can specify the maximum number of redial attempts and the length of time the machine waits between redial attempts.
  • Page 157 Transmission/Reception of Faxes Using ECM ◦ TX start speed Selects the fax transmission speed. The following settings are available. 33600 bps/14400 bps/9600 bps/4800 bps The * (asterisk) on the LCD indicates the current setting. The fax transmission start speed will be faster as the value is bigger. Some of settings are not available depending on the country or region of purchase.
  • Page 158 • TX report Selects whether to print TX REPORT/ERROR TX REPORT automatically after sending a fax. If you print the report, select Print error only or Print for each TX. If you select Print error only or Print for each TX, you can specify the print setting that the first page of the fax is printed along with the report.
  • Page 159: Output Settings

    Output settings • Prevent abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. • Extended copy amt. Selects the amount of image that extends off the paper when copying in Borderless (full).
  • Page 160: Lan Settings

    LAN settings • WLAN activ./inactiv. Activates/deactivates wireless LAN. • Wireless LAN setup If your access point is compatible with WPS, set up wireless LAN following the on-screen instructions. If not, select one of the setup methods below. ◦ Standard setup Select when you perform settings for wireless LAN manually using the operation panel of the machine.
  • Page 161 Setting items when you use WSD (one of the network protocols supported in Windows 8, Windows 7, and Windows Vista). Enable/disable WSD Selects whether WSD is enabled or disabled. Note • When this setting is activated, the printer icon is displayed on the Network Explorer in Windows 8, Windows 7 and Windows Vista.
  • Page 162: Dev. User Settings

    Dev. user settings • Date/time setting Sets the current date and time. Setting the Sender Information • Date display format Sets the format of dates displayed on the LCD and printed on sent faxes. • DST setting Some countries adopt the daylight saving time (summer time) system that shifts the clock time forward at certain periods of the year.
  • Page 163 • Device info sending Selects whether you will send the printer usage information to Canon server. The information sent to Canon will be utilized to develop better products. Select ON to send the printer usage information to Canon server.
  • Page 164: Firmware Update

    Firmware update You can update the firmware of the machine, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • Only Current version is available when WLAN inactive is selected for WLAN activ./inactiv. in LAN settings.
  • Page 165: Reset Setting

    Reset setting Reverts all settings you made to the machine back to default. However, some data may not be changed, depending on the current usage state of your machine. • Web service setup Reverts the Web service settings back to the default. •...
  • Page 166: About Quiet Setting

    About Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. In addition, you can specify the time range to reduce the operating noise. Important • Set the current date and time in advance. Setting the Sender Information Follow the procedure below to perform setting.
  • Page 167: Before Using The Machine With The Access Point Mode

    Before Using the Machine with the Access Point Mode When you use the machine with the access point mode, be sure to specify the access point name of the machine and the security setting in advance. Setting Procedure When Using the Machine with the Access Point Mode Make sure that the machine is turned on.
  • Page 168 • While you are using the machine with the access point mode, you cannot perform the operations below. -Operations using the operation panel of the machine (ex: copying, scanning, or sending a fax) -Operations necessary to connect the machine to the Internet -Changing the network settings of the machine or displaying the network settings •...
  • Page 169: Updating The Firmware Of The Machine

    Updating the Firmware of the Machine You can update the firmware of the machine via Internet. Important • When you use this function, it is necessary that the machine be connected to the LAN and the Internet connection is available. •...
  • Page 170 Important • Do not turn the machine off until the firmware update is complete. In addition, the machine turns off automatically and turn on again while the firmware update is in progress. • While the firmware update is in progress, do not change the network settings such as an access point or a router settings.
  • Page 171: Information About Network Connection

    Information about Network Connection Useful Information about Network Connection...
  • Page 172: Useful Information About Network Connection

    Useful Information about Network Connection Initial Values Set at Factory (Network) Connecting the Machine to the Computer Using a USB Cable When Detecting the Machines Have the Same Name during Setup Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information...
  • Page 173: Initial Values Set At Factory (Network)

    Auto setup Set printer name XXXXXX000000 Enable/disable IPv6 Active Enable/disable WSD Active Timeout setting 1 minute Enab./disab. Bonjour Active Service name (Bonjour settings) Canon MX470 series LPR setting Active DRX setting Active ("XXXXXX" is the last six digits of MAC address.)
  • Page 174: Connecting The Machine To The Computer Using A Usb Cable

    Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below. The USB port is located on the rear of the machine.
  • Page 175: When Detecting The Printers Have The Same Name During Setup

    When Detecting the Printers Have the Same Name during Setup When the printer is detected during setup, you may see multiple printers of the same name on the detection result screen. Select a printer with checking the MAC address set to the printer against the MAC address on detection result screen.
  • Page 176: Connecting To Other Computer With Lan/Changing The Connection Method From Usb To Lan

    Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the machine with LAN or to change the connection method between the machine and the computer from USB to LAN, perform setup with the Setup CD-ROM or perform it according to the instructions on our website.
  • Page 177: Printing Out Network Setting Information

    Printing Out Network Setting Information You can print out the network settings of the machine such as its IP address and SSID. Important • This print out contains valuable information about your computer. Handle it with care. Make sure that the machine is turned on. Load a sheet of A4 or Letter-sized plain paper.
  • Page 178 IPv6 IP Address *1 Selected IP Address (IPv6) XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IPv6 Default Gateway *1 Default Gateway (IPv6) XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Subnet Prefix Length*1 Subnet Prefix Length IPsec*2 IPsec setting Active Security Protocol*2 Method of the Security Protocol ESP/ESP & AH/AH Wireless LAN DRX Discontinuous reception (wireless Enable/Disable LAN)
  • Page 179: About Network Communication

    About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication...
  • Page 180: Changing And Confirming Network Settings

    Changing and Confirming Network Settings IJ Network Tool Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA or WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings...
  • Page 181: Ij Network Tool

    • Do not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 182: Changing The Settings In The Wireless Lan Sheet

    Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 183 Note • Enter the same SSID that the access point is configured to use. The SSID is case-sensitive. Encryption Method: Select the encryption method used over the wireless LAN. You can change WEP settings with selecting Use WEP and clicking Configuration..Changing the WEP Detailed Settings You can change WPA or WPA2 settings with selecting Use WPA or Use WPA2 and clicking Configuration..
  • Page 184: Changing The Wep Detailed Settings

    Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 185 2. Key Length: Select either 64bit or 128bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the access point. 5. Authentication: Select the authentication method to authenticate the printer's access to the access point. Normally, select Auto.
  • Page 186: Changing The Wpa Or Wpa2 Detailed Settings

    Changing the WPA or WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 187 8. Enter the passphrase, confirm the type of dynamic encryption and click Next>. Enter the passphrase set to the access point. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. If you do not know the access point passphrase, refer to the instruction manual provided with the access point or contact its manufacturer.
  • Page 188 Important • If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure that encryption types for the computer and the access point match that set to the printer. Note • Changing the network settings with the USB cable temporarily may switch the default printer. In this case, reset Set as Default Printer.
  • Page 189: Changing The Settings In The Wired Lan Sheet

    Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. Start up IJ Network Tool.
  • Page 190: Changing The Settings In The Admin Password Sheet

    Changing the Settings in the Admin Password Sheet Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Configuration... from the Settings menu. 4. Click the Admin Password tab. The Admin Password sheet is displayed. For details on the Admin Password sheet, see Admin Password Sheet.
  • Page 191: Monitoring Wireless Network Status

    Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. Start up IJ Network Tool. 2. Select the printer in Printers:. 3.
  • Page 192 6. Check the status. When the measurement is complete, the status is displayed. When is displayed in Connection Performance between the Printer and the Access Point:, the printer can communicate with the access point. Otherwise, refer to displayed comments and the following to improve the status of communication link, and click Remeasurement.
  • Page 193 still appears even if you have tried the above, finish the measurement, then restart the IJ Network Tool to start over the measurement. 7. Click Finish. Note • If any messages appear on Overall Network Performance:, move the machine and access point as instructed to improve the performance.
  • Page 194: Initializing The Network Settings Of The Machine

    Setup CD-ROM or perform setup according to the instructions on our website. Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, activate wireless LAN in advance.
  • Page 195: Viewing The Modified Settings

    Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click Yes on the Confirmation screen, the following screen is displayed for confirming the modified settings.
  • Page 196: Screens For Network Connection Of Ij Network Tool

    Screens for Network Connection of IJ Network Tool Canon IJ Network Tool Screen Configuration Screen Wireless LAN Sheet Search Screen WEP Details Screen WPA Details Screen WPA2 Details Screen Authentication Type Confirmation Screen PSK: Passphrase and Dynamic Encryption Setup Screen...
  • Page 197: Canon Ij Network Tool Screen

    Canon IJ Network Tool Screen This section describes the items and menus displayed on the Canon IJ Network Tool screen. Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on the Canon IJ Network Tool Screen The following item is displayed on the Canon IJ Network Tool screen.
  • Page 198 Status Screen Refresh Updates and displays the contents of Printers: on the Canon IJ Network Tool screen to the latest information. Important • To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
  • Page 199 • If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer and the computer.
  • Page 200: Configuration Screen

    Configuration Screen You can change the configuration of the printer selected on the Canon IJ Network Tool screen. Click the tab to select the sheet to change the settings. The following screen is the example to change the setting on the Wireless LAN sheet.
  • Page 201: Wireless Lan Sheet

    Wireless LAN Sheet Note • This screen is not available depending on the printer you are using. Allows you to set the printer with wireless LAN connection. To display the Wireless LAN sheet, click the Wireless LAN tab on the Configuration screen. 1.
  • Page 202 Do not use Select to disable encryption. Use WEP Transmission is encrypted using a WEP key you specified. If a WEP key has not been set, the WEP Details screen is displayed automatically. To change WEP settings set before, click Configuration... to display the screen. Changing the WEP Detailed Settings Use WPA/Use WPA2 Transmission is encrypted using a WPA or WPA2 key you specified.
  • Page 203: Search Screen

    Search Screen Note • This screen is not available depending on the printer you are using. The access points detected are listed. 1. Detected Access Points: The signal strength from the access point, encryption type, name of access point, and the radio channel can be confirmed.
  • Page 204 Note • When detecting your target access point, make sure that the access point is turned on. 3. Set Click to set the access point's SSID in SSID: on the Wireless LAN sheet. Note • The WEP Details screen, the WPA Details screen, or the WPA2 Details screen appears if the selected access point is encrypted.
  • Page 205: Wep Details Screen

    WEP Details Screen Note • This screen is not available depending on the printer you are using. Specify the printer WEP settings. Note • When changing the password (WEP key) of the printer, the same change must be made to the password (WEP key) of the access point.
  • Page 206: Wpa Details Screen

    WPA Details Screen Note • This screen is not available depending on the printer you are using. Specify the printer WPA settings. The value displayed on the screen differs depending on the present settings. 1. Authentication Type: Displays the type of authentication used for client authentication. This machine supports the PSK authentication method.
  • Page 207: Wpa2 Details Screen

    WPA2 Details Screen Note • This screen is not available depending on the printer you are using. Specify the printer WPA2 settings. The value displayed on the screen differs depending on the present settings. 1. Authentication Type: Displays the type of authentication used for client authentication. This machine supports the PSK authentication method.
  • Page 208: Authentication Type Confirmation Screen

    Authentication Type Confirmation Screen Note • This screen is not available depending on the printer you are using. Type of authentication used for client authentication is displayed. 1. Authentication Type Type of authentication used for client authentication is displayed. This machine supports the PSK authentication method. This authentication type PSK uses a passphrase.
  • Page 209: Psk: Passphrase And Dynamic Encryption Setup Screen

    PSK: Passphrase and Dynamic Encryption Setup Screen Note • This screen is not available depending on the printer you are using. Enter the passphrase and select the dynamic encryption method. 1. Passphrase: Enter the passphrase set to the access point. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value.
  • Page 210: Setup Information Confirmation Screen

    Setup Information Confirmation Screen Note • This screen is not available depending on the printer you are using. Displays the settings used for client authentication. Confirm the settings and click Finish.
  • Page 211: Wired Lan Sheet

    Wired LAN Sheet Note • This screen is not available depending on the printer you are using. Allows you to set the printer with wired LAN connection. To display the Wired LAN sheet, click the Wired LAN tab on the Configuration screen. 1.
  • Page 212: Admin Password Sheet

    Admin Password Sheet Set a password for the printer to allow specific people to perform setup and configurations operation. To display the Admin Password sheet, click the Admin Password tab on the Configuration screen. 1. Use admin password Set a password for the administrator with privileges to set up and change detailed options. To use this feature, select this check box and enter a password.
  • Page 213: Network Information Screen

    Display the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. 1. OK Returns to the Canon IJ Network Tool screen. 2. Copy All Information All network information displayed is copy to the clipboard.
  • Page 214: Access Control Sheet

    Access Control Sheet Note • This screen is not available depending on the printer you are using. You can register the MAC addresses or the IP addresses of computers or network devices to allow access. To display the Access Control sheet, click the Access Control tab on the Configuration screen. 1.
  • Page 215 1. Enable printer access control(MAC address) Select to enable access control to the printer by MAC address. Note • The two types of access control (i.e., by MAC address and by IP address) can be enabled at the same time. An access control type is enabled as long as the Enable printer access control check box is selected, regardless of the type currently displayed by selecting in Printer Access Control Type:.
  • Page 216 1. Enable printer access control(IP address) Select to enable access control to the printer by IP address. Note • The two types of access control (i.e., by MAC address and by IP address) can be enabled at the same time. An access control type is enabled as long as the Enable printer access control check box is selected, regardless of the type currently displayed by selecting in Printer Access Control Type:.
  • Page 217 5. Delete Deletes the selected IP address from the list.
  • Page 218: Edit Accessible Mac Address Screen/Add Accessible Mac Address Screen

    Edit Accessible MAC Address Screen/Add Accessible MAC Address Screen Note • This screen is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible MAC Address Screen. 1. MAC Address: Enter the MAC address of a computer or a network device to allow access.
  • Page 219: Edit Accessible Ip Address Screen/Add Accessible Ip Address Screen

    Edit Accessible IP Address Screen/Add Accessible IP Address Screen Note • This screen is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible IP Address Screen. 1. Specification Method: Select either Single Address Specification or Range Specification to add the IP address(es).
  • Page 220: Other Screens Of Ij Network Tool

    Other Screens of IJ Network Tool Canon IJ Network Tool Screen Status Screen Connection Performance Measurement Screen Maintenance Screen Network Setup of the Card Slot Screen Associate Port Screen Network Information Screen...
  • Page 221: Canon Ij Network Tool Screen

    Canon IJ Network Tool Screen This section describes the items and menus displayed on the Canon IJ Network Tool screen. Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on the Canon IJ Network Tool Screen The following item is displayed on the Canon IJ Network Tool screen.
  • Page 222 Status Screen Refresh Updates and displays the contents of Printers: on the Canon IJ Network Tool screen to the latest information. Important • To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
  • Page 223 • If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer and the computer.
  • Page 224: Status Screen

    Status Screen You can check the printer status and connection performance. To display the Status screen, select Status from the View menu. Note • This screen is not available depending on the printer you are using. • When using wired LAN, Signal Strength:, Link Quality: and Advanced Measurement... are not available.
  • Page 225: Connection Performance Measurement Screen

    Connection Performance Measurement Screen Note • This screen is not available depending on the printer you are using. Displays to execute the connection performance measurement. Connection Performance Measurement Screen (Initial Screen) Connection Performance Measurement Screen (Completion Screen) Connection Performance Measurement Screen (Initial Screen) Click Next>...
  • Page 226 1. Connection Performance between the Printer and the Access Point: A mark indicates the result of the connection performance measurement between the printer and the access point. : Good connection performance : Unstable connection performance : Cannot connect : Measurement is canceled, or cannot measure 2.
  • Page 227: Maintenance Screen

    Maintenance Screen Displays to perform Setting Initialization and Network Setup of the Card Slot. To display the Maintenance screen, select Maintenance... from the Settings menu. 1. Setting Initialization Reverts all the network settings of the printer to factory default. Click Initialize to display the Initialize Settings screen and click Yes to initialize the network settings of the printer.
  • Page 228: Network Setup Of The Card Slot Screen

    Network Setup of the Card Slot Screen Note • This screen is not available depending on the printer you are using. Displays settings of the card slot and allows you to map a card slot on the network as a network drive on the computer.
  • Page 229 1. Skip Completes the setup without mapping a network drive to the card slot. 2. Retry Returns to Network Setup of the Card Slot screen and re-executes the network drive mapping. 3. Cancel Cancels the card slot setup. When IJ Network Tool is running over LAN, the Cancel button is displayed grayed out and cannot be clicked.
  • Page 230: Associate Port Screen

    Associate Port Screen Allows you to associate a created port with a printer driver. Select the printer for which you want to change the association, then click OK. Note • You cannot print with the printer unless the printer driver is associated with the port. 1.
  • Page 231: Network Information Screen

    Display the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. 1. OK Returns to the Canon IJ Network Tool screen. 2. Copy All Information All network information displayed is copy to the clipboard.
  • Page 232: Appendix For Network Communication

    Appendix for Network Communication Using the Card Slot over a Network When the Printer Driver Is Not Associated with a Port About Technical Terms Restrictions About Firewall...
  • Page 233: Using The Card Slot Over A Network

    Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network.
  • Page 234 7. Make sure that the card slot is mounted. When the card slot is mounted, the following icon appears on Computer (or My Computer). Restrictions on Card Slot Use over a Network • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time.
  • Page 235: When The Printer Driver Is Not Associated With A Port

    When the Printer Driver Is Not Associated with a Port If No Driver is displayed for the printer's name on the Canon IJ Network Tool screen, the printer driver is not associated with a created port. To associate a port with a printer driver, follow the procedure below.
  • Page 236: About Technical Terms

    About Technical Terms In this section, technical terms used in the manual are explained. • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Ad-hoc Client computer and machine setting where wireless communication occurs on a peer-to-peer basis, i.e., all clients in with the same SSID/network name communicate directly with each other.
  • Page 237 When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key. For WPA/WPA2, authentication method is PSK. ◦ Auto The printer automatically changes its authentication method to match the access point. ◦...
  • Page 238 • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps. • IEEE 802.11g International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 54 Mbps.
  • Page 239 • Link Quality The status of connection between the access point and the printer excluding noise (interference) is indicated with a value from 0 to 100%. • LPR A platform-independent printing protocol used in TCP/IP networks. It is not supported bidirectional communication.
  • Page 240 The printer and all clients on a wireless LAN must use the same SSID in order to communicate with each other. The SSID can be up to 32 characters long, and is made up of alphanumeric characters. The SSID may also be referred to by its network name. •...
  • Page 241 This machine is a Wi-Fi authorized product. • Wireless LAN A network that, instead of being connected by physical wires, is connected by a wireless technology, such as Wi-Fi. • WPA Security framework announced by the Wi-Fi Alliance in October 2002. The security has been strengthened more than WEP.
  • Page 242: Restrictions

    Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP, WPA, or WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
  • Page 243: About Firewall

    About Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When a Firewall Function is Enabled •...
  • Page 244: Tips For Ensuring Optimal Printing Quality

    Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine...
  • Page 245: Useful Information About Ink

    Useful Information about Ink How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the print head to maintain the optimal printing quality. The machine has the function to automatically clean the ink jet nozzles to prevent clogging.
  • Page 246: Key Points To Successful Printing

    Key Points to Successful Printing Check the machine status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure •...
  • Page 247: Be Sure To Make Paper Settings After Loading Paper

    Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper. Print Results Not Satisfactory There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents.
  • Page 248: Canceling A Print Job

    Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing.
  • Page 249: Key To Enjoying Consistent Printing Quality

    Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never unplug the power cord until the power is turned off! If you press the ON button to turn off the power, the machine caps the print head (nozzles) automatically to prevent from drying.
  • Page 250: Precautions For Safe Transport Of The Machine

    Precautions for Safe Transport of the Machine When relocating the machine, make sure of the following. Important • Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. •...
  • Page 251: Legal Limitations On Use Of Your Product And Use Of Images

    Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. •...
  • Page 252: Specifications

    Approx. 458 (W) x 385 (D) x 200 (H) mm * With the Front Cover retracted. Weight Approx. 18.4 lb (Approx. 8.4 kg) * With the FINE Cartridges installed. Canon FINE Cartridge Total 1792 nozzles (BK 640 nozzles, C/M/Y each 384 nozzles)
  • Page 253: Copy Specifications

    (Automatic fallback) Transmission speed Black: Approx. 3 seconds/page at 33.6 kbps (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode.) Color: Approx. 1 minute/page at 33.6 kbps (Based on Canon COLOR FAX TEST SHEET.)
  • Page 254: Network Specifications

    3 levels Memory Transmission/reception: approx. 50 pages (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode.) Fax resolution Black Standard: 203 pels/inch x 98 lines/inch (8 pels/mm x 3.85 lines/mm) Black Fine, Photo: 203 pels/inch x 196 lines/inch (8 pels/mm x 7.70 lines/mm)
  • Page 255: Minimum System Requirements

    Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the manual or the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Apple AirPrint Google Cloud Print •...
  • Page 256 • Windows: The TWAIN driver (ScanGear) is based on the TWAIN 1.9 Specification and requires the Data Source Manager bundled with the operating system. • Mac OS: Hard Disk must be formatted as Mac OS Extended (Journaled) or Mac OS Extended. •...
  • Page 257: Printing

    Printing Printing from a Computer Printing with Application Software that You are Using (Printer Driver) Printing Using the Operation Panel of the Machine Printing Template Forms Such As Lined Paper or Graph Paper Printing with the Access Point Mode...
  • Page 258: Printing From A Computer

    Printing from a Computer Printing with Application Software that You are Using (Printer Driver)
  • Page 259: Printing With Application Software That You Are Using (Printer Driver)

    Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers...
  • Page 260: Printing With Easy Setup

    Printing with Easy Setup This section describes the simple procedure for setting the Quick Setup tab so that you can carry out appropriate printing on this machine. Check that the machine is turned on Load paper on the machine 3. Open the printer driver setup window 4.
  • Page 261 Important • The print quality settings that can be selected may differ depending on a printing profile. 6. Complete the setup Click OK. When you execute print, the document is printed with settings that match your purpose. Important • When you select the Always Print with Current Settings check box, all settings specified on the Quick Setup, Main, and Page Setup tabs are saved, and you can print with the same settings from the next time as well.
  • Page 262: Setting The Media Type With The Printer Driver

    Photo Paper Plus Semi-gloss Photo Paper Glossy <GP-501/GP-601> Glossy Photo Paper Matte Photo Paper <MP-101> Matte Photo Paper Canon genuine papers (Business Letter Printing) Media name <Model No.> Media Type in the printer driver High Resolution Paper <HR-101N> High Resolution Paper Canon genuine papers (Original Products) Media name <Model No.>...
  • Page 263: Various Printing Methods

    Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Fit-to-Page Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Booklet Printing Duplex Printing Stamp/Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Printing on Postcards...
  • Page 264: Setting A Page Size And Orientation

    Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
  • Page 265: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2.
  • Page 266 • Print from Last Page: /Collate: 4. Complete the setup Click OK. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
  • Page 267: Setting The Stapling Margin

    Setting the Stapling Margin The procedure for setting the staple side and the margin width is as follows: 1. Open the printer driver setup window 2. Specify the side to be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position.
  • Page 268 Note • The printer automatically reduces the print area depending on the staple position margin. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified staple side and margin width. Important •...
  • Page 269: Execute Borderless Printing

    Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
  • Page 270 Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing. 4. Adjust the amount of extension from the paper If necessary, adjust the amount of extension using the Amount of Extension slider. Moving the slider to the right increases the amount extending off the paper, and moving the slider to the left decreases the amount.
  • Page 271 Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size.
  • Page 272: Fit-To-Page Printing

    Fit-to-Page Printing The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Open the printer driver setup window 2. Set fit-to-page printing Select Fit-to-Page from the Page Layout list on the Page Setup tab. 3.
  • Page 273 5. Complete the setup Click OK. When you execute print, the document will be enlarged or reduced to fit to the page size.
  • Page 274: Scaled Printing

    Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software.
  • Page 275 • Specify a scaling factor Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Complete the setup Click OK. When you execute print, the document will be printed with the specified scale. Important •...
  • Page 276 Note • Selecting Scaled changes the printable area of the document.
  • Page 277: Page Layout Printing

    Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Open the printer driver setup window 2.
  • Page 278 Pages To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box.
  • Page 279: Tiling/Poster Printing

    Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. The procedure for performing tiling/poster printing is as follows: Setting Tiling/Poster Printing 1.
  • Page 280 If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster.
  • Page 281 Note • Click the deleted pages to display them again. • Right-click the settings preview to select Print all pages or Delete all pages. 2. Complete the setup After completing the page selection, click OK. When you execute print, only specified pages will be printed. Important •...
  • Page 282: Booklet Printing

    Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center.
  • Page 283 Margin for stapling Select which side should the stapling margin be on when the booklet is completed. Insert blank page To leave one side of a sheet blank, check the check box, and select the page to be left blank. Margin Enter the margin width.
  • Page 284: Duplex Printing

    Duplex Printing The procedure for printing data on both sides of a sheet of paper is as follows: You can also set duplex printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2. Set duplex printing Check the Duplex Printing (Manual) check box on the Page Setup tab.
  • Page 285 Click OK on the Page Setup tab. When you execute print, the document is first printed on one side of a sheet of paper. After one side is printed, reload the paper correctly according to the message. Then click Start Printing to print the opposite side. Important •...
  • Page 286: Stamp/Background Printing

    Stamp/Background Printing Stamp or Background may be unavailable when certain printer drivers or operating environments are used. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data.
  • Page 287 3. Select a stamp Check the Stamp check box, and select the stamp to be used from the list. The current settings are displayed in the settings preview on the left side of the Page Setup tab. 4. Set the stamp details If necessary, specify the following settings, and then click OK.
  • Page 288 Select Background... button use another background or change the layout or density of a background, click this. Background first page only To print the background only on the first page, check this check box. 5. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified background.
  • Page 289: Registering A Stamp

    Registering a Stamp This feature may be unavailable when certain printer drivers or operating environments are used. You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1.
  • Page 290 4. Configure the stamp while viewing the preview window • Stamp tab Select Text, Bitmap, or Date/Time/User Name that matches your purpose for Stamp Type. ◦ For Text registration, the characters must already be entered in Stamp Text. If necessary, change the TrueType Font, Style, Size, and Outline settings.
  • Page 291 6. Complete the setup Click OK. The Stamp/Background (Stamp) dialog box opens again. The registered title appears in the Stamp list. Changing and Registering Some of Stamp Settings 1. Select the stamp for which the settings are to be changed Select the Stamp check box in the Stamp/Background (Stamp) dialog box.
  • Page 292: Registering Image Data To Be Used As A Background

    Registering Image Data to be Used as a Background This feature may be unavailable when certain printer drivers or operating environments are used. You can select a bitmap file (.bmp) and register it as a new background. You can also change and register some of the settings of an existing background.
  • Page 293 4. Select the image data to be registered to the background Click Select File..Select the target bitmap file (.bmp), and then click Open. 5. Specify the following settings while viewing the preview window Layout Method Select how the background image data is to be placed. When Custom is selected, you can set coordinates for X-Position and Y-Position.
  • Page 294 The Background Settings dialog box opens. 3. Specify each item on the Background tab while viewing the preview window 4. Save the background Click Save overwrite on the Save settings tab. When you want to save the background with a different title, enter a new title in the Title box and click Save.
  • Page 295: Setting Up Envelope Printing

    Setting Up Envelope Printing The procedure for performing envelope printing is as follows: Load envelope on the machine 2. Open the printer driver setup window 3. Select the media type Select Envelope from Commonly Used Settings on the Quick Setup tab. 4.
  • Page 296 To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.
  • Page 297: Printing On Postcards

    Printing on Postcards This section describes the procedure for postcard printing. Load postcard on the machine 2. Open the printer driver setup window 3. Select commonly used settings Display the Quick Setup tab, and for Commonly Used Settings, select Standard. 4.
  • Page 298 Canon IJ Status Monitor. On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting. • When printing on media other than postcards, load the media according to usage method of that media, and click Start Printing.
  • Page 299: Displaying The Print Results Before Printing

    Displaying the Print Results before Printing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. You can display and check the print result before printing. The procedure for displaying the print result before printing is as follows: You can also set the print results display on the Quick Setup tab.
  • Page 300: Setting Paper Dimensions (Custom Size)

    Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: You can also set a custom size in Printer Paper Size on the Quick Setup tab.
  • Page 301 Important • When the application software that created the document has a function for specifying the height and width values, use the application software to set the values. When the application software does not have such a function or if the document does not print correctly, use the printer driver to set the values. •...
  • Page 302: Editing The Print Document Or Reprinting From The Print History

    Editing the Print Document or Reprinting from the Print History This function is unavailable when the standard IJ printer driver is used. In the Canon IJ XPS preview window, you can edit the print document or retrieve the document print history to print the document.
  • Page 303 Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. The Canon IJ XPS Preview will start and the print result will be displayed before printing. 4. Editing print documents and print pages • Combining print documents You can combine multiple print documents to form a single document.
  • Page 304 Check the preview before printing. • Depending on the print settings of the print document, some functions may not be available in the Canon IJ XPS preview. Note • You can rename Document Name to any name.
  • Page 305: Changing The Print Quality And Correcting Image Data

    Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Intensity...
  • Page 306: Setting The Print Quality Level (Custom)

    Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select the print quality On the Main tab, select Custom for Print Quality, and click Set..The Custom dialog box opens.
  • Page 307 Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...
  • Page 308: Printing A Color Document In Monochrome

    Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: You can also set a grayscale printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2.
  • Page 309 Note • During Grayscale Printing, inks other than black ink may be used as well.
  • Page 310: Specifying Color Correction

    You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer. This method is suitable for printing sRGB data.
  • Page 311 Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing. Specify the input profile to be used.
  • Page 312: Optimal Photo Printing Of Image Data

    Describes the procedure for printing sRGB data by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.
  • Page 313: Adjusting Colors With The Printer Driver

    You can specify the color correction function of the printer driver to print sRGB data with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.
  • Page 314 Adjusting Brightness Adjusting Intensity Adjusting Contrast...
  • Page 315: Printing With Icc Profiles

    Specify an ICC Profile from the Application Software and Print the Data When you print the editing and touch-up results of Adobe Photoshop, Canon Digital Photo Professional, or any application software that allows you to specify input and printing ICC profiles, you print by effectively using the color space of the input ICC profile specified in the image data.
  • Page 316 5. Complete the setup Click OK on the Main tab. When you execute print, the machine uses the color space of the image data. Specify an ICC Profile with the Printer Driver, and then Print Print from an application software that cannot identify input ICC profiles or does allow you to specify one by using the color space of the input ICC profile (sRGB) found in the data.
  • Page 317 Important • When the application software specifies an input profile, the input profile setting of the printer driver becomes invalid. • When no input ICC profiles are installed on your computer, Adobe RGB (1998) will not be displayed. 5. Set the other items If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, Intensity, and Contrast settings, and then click OK.
  • Page 318: Adjusting Color Balance

    Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
  • Page 319 There are individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger. You can also directly enter a value linked to the slider.
  • Page 320: Adjusting Color Balance Using Sample Patterns (Printer Driver)

    Adjusting Color Balance Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the color balance. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values.
  • Page 321 4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Cyan/Magenta/Yellow. Important • When the Grayscale Printing check box on the Main tab is checked, Cyan/Magenta/Yellow appear grayed out and are unavailable. Printer Paper Size Select the paper size to be used for pattern printing.
  • Page 322 Note • Large is about double the size of Medium, and Small is about half the size of Medium. 5. Checking the print results of pattern print On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing.
  • Page 323 Note • You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the color balance that was adjusted by the pattern print function.
  • Page 324: Adjusting Brightness

    Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected...
  • Page 325 4. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the specified brightness. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast...
  • Page 326: Adjusting Intensity

    Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
  • Page 327 Important • Adjust the slider gradually. 4. Complete the setup Click OK on the Main tab. When you execute print, the image data is printed with the adjusted intensity. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness...
  • Page 328: Adjusting Contrast

    Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
  • Page 329 After adjusting each color, click OK. Important • Adjust the slider gradually. 4. Complete the setup Click OK on the Main tab. When you execute print, the image is printed with the adjusted contrast. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver)
  • Page 330: Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)

    Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the intensity/contrast. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values. Described below is the procedure for adjusting the intensity/contrast while looking at the pattern.
  • Page 331 4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Intensity/Contrast. Printer Paper Size Select the paper size to be used for pattern printing. Note • Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected.
  • Page 332 On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing. The machine then prints a pattern in which the intensity/contrast that you set is the center value. 6.
  • Page 333 Note • You can also set intensity/contrast on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the intensity/contrast that was adjusted by the pattern print function.
  • Page 334: Overview Of The Printer Driver

    Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use (Printer Driver)
  • Page 335: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this machine. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
  • Page 336: How To Open The Printer Driver Setup Window

    How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1.
  • Page 337: Canon Ij Status Monitor

    When Errors Occur The Canon IJ Status Monitor is automatically displayed if an error occurs (e.g., if the printer runs out of paper or if the ink is low). In such cases, take the appropriate action as described.
  • Page 338: Checking The Ink Status From Your Computer

    Ink Details dialog box. In such cases, take the appropriate action as described on the screen. Note • You can also display the Ink Details dialog box by selecting the ink icon on the Canon IJ Status Monitor.
  • Page 339: Canon Ij Preview

    Canon IJ Preview The Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
  • Page 340: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. If the printer does not start printing, canceled or failed print job data may be remaining.
  • Page 341: Instructions For Use (Printer Driver)

    • Disable ICM required from the application software cannot be used when the XPS printer driver is used. • Do not start up the Canon IJ Network Tool while printing. • Do not print when the Canon IJ Network Tool is running.
  • Page 342 2. Open the printer driver setup window, and on the Page Setup tab, set Page Size to the same paper size that you specified in Word. 3. Set the Page Layout that you want, and then click OK to close the window. 4.
  • Page 343: Printer Driver Description

    Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description...
  • Page 344: Quick Setup Tab Description

    Quick Setup tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the machine automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
  • Page 345 Check this check box to display a preview before printing. Uncheck this check box if you do not want to display a preview. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. Additional Features Displays the frequently used, convenient functions for the printing profile that you selected for Commonly Used Settings on the Quick Setup tab.
  • Page 346 4-on-1 Printing Prints four pages of the document, side by side, on one sheet of paper. To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout, and click Specify..Then in the Page Layout Printing dialog box that appears, specify the Page Order.
  • Page 347 Landscape Prints the document by rotating it 90 degrees relative to the paper feed direction. You can change the rotation direction by going to the Maintenance tab, opening the Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box.
  • Page 348 Save Commonly Used Settings dialog box This dialog box allows you to save the information that you set on the Quick Setup, Main, and Page Setup tabs and add the information to the Commonly Used Settings list on the Quick Setup tab. Name Enter the name for the printing profile you wish to save.
  • Page 349 Paper Size Specifies the Width and the Height of the custom paper. Measurement is shown according to the units specified in Units. Related Topics Printing with Easy Setup Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Execute Borderless Printing Duplex Printing Setting Up Envelope Printing...
  • Page 350: Main Tab Description

    Main tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
  • Page 351: Custom Dialog Box

    Shows what the print result will look like before you actually print the data. Check this check box to display a preview before printing. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. Defaults Restores all the settings you have changed to their default values.
  • Page 352 Note • The High, Standard, or Draft print quality modes are linked with the slider bar. Therefore when the slider bar is moved, the corresponding quality and value are displayed on the left. This is the same as when the corresponding radio button is selected for Print Quality on the Main tab. Color Adjustment Tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast options.
  • Page 353 Contrast Adjusts the contrast between light and dark in the image to be printed. Moving the slider to the right increases the contrast, moving the slider to the left decreases the contrast. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. Print a pattern for color adjustment When the color balance or intensity/contrast is changed, the pattern printing function prints a list of the adjustment results along with the adjustment values.
  • Page 354 • In the XPS printer driver, ICM has become ICC Profile Matching. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing.
  • Page 355 Important • Adobe RGB (1998) is not displayed when input profiles of Adobe RGB are not installed. Related Topics Setting the Print Quality Level (Custom) Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) Specifying Color Correction Adjusting Colors with the Printer Driver...
  • Page 356: Page Setup Tab Description

    Page Setup tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.
  • Page 357 Printer Paper Size Selects the size of paper actually loaded into the machine. The default setting is Same as Page Size to perform normal-sized printing. You can select a printer paper size when you select Fit-to-Page, Scaled, Page Layout, Tiling/Poster, or Booklet for Page Layout.
  • Page 358 Booklet Booklet printing is the convenient function to create a booklet. Data is printed on both sides of a sheet of paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center. Specify...
  • Page 359 allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data. Note • With the XPS printer driver, the Stamp/Background... button has become the Stamp... button and only the stamp function can be used. Depending on the type of printer driver you are using and the environment, Stamp and Background may not be available.
  • Page 360 pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster. Print "Cut/Paste" in margins Specifies whether to print the words "Cut" and "Paste" in the margins. These words serve as guidelines for pasting together the pages into a poster. Check this check box to print the words.
  • Page 361: Print Options Dialog Box

    Specify Margin dialog box This dialog box allows you to specify the margin width for the side to be stapled. If a document does not fit on one page, the document is reduced when printed. Margin Specifies the width of the stapling margin. The width of the side specified by Stapling Side becomes the stapling margin.
  • Page 362 Important • Uncheck this check box under normal circumstances. Note • Do not allow application software to compress print data tab cannot be used with the XPS printer driver. Print after creating print data by page The print data is created in page units, and printing starts after the processing of one page of print data is complete.
  • Page 363 Stamp/Background (Stamp...) dialog box The Stamp/Background (Stamp...) dialog box allows you to print a stamp and/or background over or behind the document pages. In addition to the pre-registered ones, you can register and use your original stamp or background. Note •...
  • Page 364 Select Background... Opens the Background Settings dialog box. You can register a bitmap as a background, and change layout method and intensity of the selected background. Background first page only Selects whether to print the background on the first page only or print on all pages when the document has two or more pages.
  • Page 365 Select File... Opens the dialog box to open a file. Click this button to select a bitmap file to be used as a stamp. Size Adjusts the size of the bitmap file to be used as a stamp. Moving the slider to the right increases the size, moving the slider to the left decreases the size. Transparent white area Specifies whether to make white-filled areas of the bitmap transparent.
  • Page 366 Stamps Shows a list of saved stamp titles. Specify a title to display the corresponding stamp in Title. Save/Save overwrite Saves the stamp. Enter a title in Title, and then click this button. Delete Deletes an unnecessary stamp. Specify the title of an unnecessary stamp from the Stamps list, and click this button. Background Tab The Background tab allows you to select a bitmap file (.bmp) to be used as a background or determine how to print the selected background.
  • Page 367 Backgrounds Shows a list of registered background titles. Specify a title to display the corresponding background in Title. Save/Save overwrite Saves the image data as a background. After inserting the Title, click this button. Delete Deletes an unnecessary background. Specify the title of an unnecessary background from the Backgrounds list, and then click this button.
  • Page 368: Maintenance Tab Description

    Maintenance tab Description The Maintenance tab allows you to perform machine maintenance or change the settings of the machine. Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or a specific color fails to print, even though all ink levels are sufficiently high.
  • Page 369 Align the print head immediately after installing the print head. When you click Print Head Alignment, the Start Print Head Alignment dialog box is displayed. Nozzle Check Prints a nozzle check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a nozzle check pattern, and check whether the print head is working properly.
  • Page 370 Perform this function when you want to check the printer status and how a print job is proceeding. Note • If you are using the XPS printer driver, the "Canon IJ Status Monitor" becomes the "Canon IJ XPS Status Monitor".
  • Page 371: Initial Check Items

    Initial Check Items Check that the machine power is on, and open the cover of the machine. Check the following items for each ink. Then, if necessary, perform Nozzle Check or Cleaning. • Check the amount of ink remaining in the cartridge. •...
  • Page 372 • If an orange tape is adhered to the ink cartridge, peel it off completely. Any remaining tape will hinder ink output. • Check that the ink cartridges are installed in their correct positions. Ink Cartridge Settings dialog box When you click Ink Cartridge Settings, the Ink Cartridge Settings dialog box is displayed. This feature enables you to specify the most appropriate FINE cartridge among installed cartridges according to an intended use.
  • Page 373 No matter how you use to set the quiet mode, the mode is applied when you perform operations from the operation panel of the machine or printing and scanning from the computer. Custom Settings dialog box When you click Custom Settings, the Custom Settings dialog box is displayed. If necessary, switch between various modes of machine operation.
  • Page 374 About dialog box When you click About, the About dialog box is displayed. This dialog box displays the version, copyright, and module list of the printer driver. You can select the language to be used and switch the language displayed in the setup window. Modules Lists the printer driver modules.
  • Page 375: Canon Ij Preview Description

    Canon IJ Preview Description Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
  • Page 376 This screen also allows you to change the media type and paper source settings. Help Menu When you select this menu item, the Help window for Canon IJ Preview is displayed, and you can check the version and copyright information.
  • Page 377 Start Printing button Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes. Cancel Printing button Ends the Canon IJ Preview, and cancels the printing of the document that is displayed on the preview screen.
  • Page 378: Canon Ij Xps Preview Description

    Canon IJ XPS Preview Description Canon IJ XPS Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information which is set within the printer driver and allows you to check the document layout, print order, and number of pages.
  • Page 379 Adds the document saved in the print history to the document list. Exit Ends the Canon IJ XPS Preview. The documents remaining in the document list will be deleted from the list. This command has the same function as the Exit in the print settings area.
  • Page 380 Delete Document Deletes the selected document from the document list. If the document list contains only one document, the document is grayed out and cannot be selected. This command has the same function as the (Delete Document) on the toolbar. Grayscale Printing Allows you to change the monochrome print settings.
  • Page 381 Move to Last Moves the currently selected page to the end of the document. If the currently selected page is the last page, this command is grayed out and cannot be selected. View Menu Selects the documents and pages to be displayed. Documents Use the following command to select the document to display.
  • Page 382 Select Page Information, Layout, or Manual Color Adjustment. Help Menu When you select this menu item, the Help window for Canon IJ XPS Preview is displayed, and you can check the version and copyright information. (Print) Prints the documents selected in the document list.
  • Page 383 If the document list contains only one document, the document is grayed out and cannot be selected. (Reset Documents) Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview.
  • Page 384 Pages Displays the number of pages in the print document. Important • The number displayed in Pages and the output page count are different. • To check the output page count, check the status bar at the bottom of the preview window. Status Displays the status of the print documents.
  • Page 385 The documents remaining in the document list will be deleted from the list. Print Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes.
  • Page 386: Canon Ij Status Monitor Description

    Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the status of the machine and the printing progress. The monitor uses graphics, icons, and messages to let you know the machine status. Canon IJ Status Monitor Features The Canon IJ Status Monitor offers the following advantages: You can check the status of the machine on the screen.
  • Page 387 Once the print data has been sent, the button is grayed out and becomes unavailable. Option Menu If you select Enable Status Monitor, when a machine related message is generated the Canon IJ Status Monitor starts. When Enable Status Monitor is selected, following commands are available.
  • Page 388 Closes the Ink Details dialog box to return to Canon IJ Status Monitor. Help Menu When you select this menu item, the Help window for Canon IJ Status Monitor is displayed, and you can check the version and copyright information.
  • Page 389: Updating The Mp Drivers

    Updating the MP Drivers Obtaining the Latest MP Drivers Deleting the Unnecessary MP Drivers Before Installing the MP Drivers Installing the MP Drivers...
  • Page 390: Obtaining The Latest Mp Drivers

    Obtaining the Latest MP Drivers The MP Drivers include a printer driver, ScanGear (scanner driver), and fax driver. By updating the MP Drivers to the latest version of the MP Drivers, unresolved problems may be solved. You can access our website and download the latest MP Drivers for your model. Important •...
  • Page 391: Deleting The Unnecessary Mp Drivers

    Deleting the Unnecessary MP Drivers The MP Drivers which you no longer use can be deleted. When deleting the MP Drivers, first exit all programs that are running. The procedure to delete the unnecessary MP Drivers is as follows: 1. Start the uninstaller •...
  • Page 392: Before Installing The Mp Drivers

    Before Installing the MP Drivers This section describes the items that you should check before installing the MP Drivers. You should also refer to this section if the MP Drivers cannot be installed. Checking the Machine Status • Turn off the machine. Checking the Personal Computer Settings •...
  • Page 393: Installing The Mp Drivers

    Installing the MP Drivers You can access our web site through the Internet and download the latest MP Drivers and XPS printer driver for your model. The procedure for installing the downloaded MP Drivers is as follows: 1. Turn off the machine 2.
  • Page 394: Printing Using The Operation Panel Of The Machine

    Printing Using the Operation Panel of the Machine Printing Template Forms Such As Lined Paper or Graph Paper...
  • Page 395: Printing Template Forms Such As Lined Paper Or Graph Paper

    Printing Template Forms Such As Lined Paper or Graph Paper You can print a template form such as lined paper, graph paper, or checklist, etc. on A4, B5, or Letter-sized plain paper. Printable template forms Printing template forms Printable template forms The following templates are available: •...
  • Page 396 • Staff paper You can print staff paper with 10 or 12 staves. Setting on the LCD: ◦ Staff paper 1: 10 staves ◦ Staff paper 2: 12 staves • Handwriting paper You can print handwriting paper. Setting on the LCD: Handwriting paper •...
  • Page 397 Printable template forms 6. Use the button to specify the paper size, then press the OK button. Note • The * (asterisk) on the LCD indicates the current setting. 7. Make sure that Plain paper is selected, then press the OK button. Note •...
  • Page 398: Printing With The Access Point Mode

    Printing with the Access Point Mode When the machine enters the access point mode, you can print from an external device such as a computer or a smartphone without involving an access point. Important • Before you use the machine with the access point mode, be sure to specify the access point name of the machine and the security setting.
  • Page 399 Load paper on the machine. 6. Start printing from an external device such as a computer or a smartphone. Perform printing from the external device and specify the machine as a printer you use. Note • For details on how to print from an external device such as a computer or a smartphone via wireless LAN, refer to the device's or application's instruction manual.
  • Page 400: Copying

    Copying Making Copies Basic Setting Items for Copying Reducing or Enlarging a Copy About Special copy Menu Copying Two Pages to Fit onto a Single Page Copying Four Pages to Fit onto a Single Page Copying Thick Originals Such as Books Copying without Borders Collated Copying...
  • Page 401: Making Copies

    Making Copies This section describes the basic procedure to perform standard copying. Make sure that the machine is turned on. Load paper. 3. Press the COPY button. The Copy standby screen is displayed. Load the original document on the platen glass or in the ADF. 5.
  • Page 402 Adding the Copying Job (Reserve copy) Adding the Copying Job (Reserve copy) If you load the original on the platen glass, you can add the copying job while printing (Reserve copy). The screen below is displayed when you can reserve copy. Load the original on the platen glass and press the same button (the Color button or the Black button) as the one which you previously pressed.
  • Page 403: Setting Items For Copying

    Setting Items for Copying You can change the copy settings such as the page size, media type, and intensity. Press the Menu button, use the button to select a setting item, then press the OK button. Use the button to adjust each setting item, then press the OK button. The next setting item is displayed.
  • Page 404 • Media type Select the media type of the loaded paper. • Image quality Select the image quality according to the original. Note • If you use Draft with the media type set to Plain paper and the quality is not as good as expected, select Standard or High and try copying again.
  • Page 405: Reducing Or Enlarging A Copy

    Reducing or Enlarging a Copy You can specify the magnification optionally or select the preset-ratio copying or fit-to-page copying. In the copy mode, press the Menu button, use the button to select Enlarge/Reduce, then press the OK button. Use the button to select the reduction/enlargement method, then press the OK button.
  • Page 406: About Special Copy Menu

    About Special copy Menu The following menus are selectable in the Special copy menu. • Frame erase copy When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows. Copying Thick Originals Such as Books •...
  • Page 407: Copying Two Pages To Fit Onto A Single Page

    Copying Two Pages to Fit onto a Single Page You can copy two original pages or a two sided page onto a single sheet of paper by reducing each image. Make sure that the machine is turned on. Load paper. 3.
  • Page 408 If you have the next page to scan, load it on the platen glass and press the OK button. The machine starts copying. If you do not need more scanning, press the tone button to start copying. The machine starts copying.
  • Page 409: Copying Four Pages To Fit Onto A Single Page

    Copying Four Pages to Fit onto a Single Page You can copy four original pages onto a single sheet of paper by reducing each image. Four different layouts are available. • When Layout 1 is selected for 4-on-1 layout: • When Layout 2 is selected for 4-on-1 layout: •...
  • Page 410 If a page size setting or a media type setting that cannot be used in 4-on-1 copying is selected, the LCD displays the following message. 1. Use the button to select the page size, then press the OK button. 2. Use the button to select the media type, then press the OK button.
  • Page 411: Copying Thick Originals Such As Books

    Copying Thick Originals Such as Books When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows. Using this function, you can reduce unnecessary ink consumption. Make sure that the machine is turned on. Load paper.
  • Page 412: Copying Without Borders

    Copying without Borders You can copy images so that they fill the entire page without borders. Make sure that the machine is turned on. Load the photo paper. 3. Press the COPY button. The Copy standby screen is displayed. 4. Press the Menu button. The Copy menu screen is displayed.
  • Page 413 Note • Slight cropping may occur at the edges since the copied image is enlarged to fill the whole page. You can change the width to be cropped from the borders of the original image as needed. However, the cropped area will be larger if the extension amount is large. For details: Extended copy amt.
  • Page 414: Collated Copying

    Collated Copying When you select ON for Collate on Copy menu, you can obtain sorted printouts when making multiple copies of a multi-paged original. • When ON is selected: • When OFF is selected: Note • When you use this function, load the original in the ADF. •...
  • Page 415: Scanning

    Scanning Scanning from a Computer Scanning with IJ Scan Utility Scanning with Application Software that You are Using (ScanGear) Useful Information on Scanning IJ Network Scanner Selector EX Menu and Setting Screen Other Scanning Methods Placing Items (When Scanning from a Computer) Scanning from the Operation Panel of the Machine Forwarding Scanned Data to the Computer Using the Operation Panel of the Machine Basic...
  • Page 416: Scanning From A Computer

    Scanning from a Computer Scanning with IJ Scan Utility Scanning with Application Software that You are Using (ScanGear) Useful Information on Scanning IJ Network Scanner Selector EX Menu and Setting Screen Other Scanning Methods Placing Items (When Scanning from a Computer)
  • Page 417: Scanning With Ij Scan Utility

    Scanning with IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Easy Scanning with Auto Scan Basic Scanning Photos Scanning Documents Scanning with Favorite Settings Scanning Items Larger than the Platen (Image Stitch) Scanning Multiple Items at One Time Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) Saving after Checking Scan Results...
  • Page 418: What Is Ij Scan Utility (Scanner Software)

    What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan photos, documents, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen.
  • Page 419 Important • Some functions are available only when My Image Garden is installed. Note • Refer to "Settings Dialog Box" for how to set the applications to integrate with.
  • Page 420: Starting Ij Scan Utility

    If IJ Scan Utility is not displayed on the Start screen, select the Search charm, then search for "IJ Scan Utility". Windows 7/Windows Vista/Windows XP: From the Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility to start IJ Scan Utility.
  • Page 421: Easy Scanning With Auto Scan

    Easy Scanning with Auto Scan You can scan easily by automatically detecting the item type. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (scan areas) in whole image view of ScanGear (scanner driver) and scan again. •...
  • Page 422: Scanning Photos

    Scanning Photos You can scan photos placed on the platen with settings suitable for photos. 1. Place the photo on the platen. Placing Items (When Scanning from a Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog box as required.
  • Page 423: Scanning Documents

    Scanning Documents You can scan items placed on the platen with settings suitable for documents. 1. Place the item on the platen. Placing Items (When Scanning from a Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan) dialog box as required.
  • Page 424: Scanning With Favorite Settings

    Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Custom Scan) dialog box as required.
  • Page 425: Scanning Items Larger Than The Platen (Image Stitch)

    Scanning Items Larger than the Platen (Image Stitch) You can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note •...
  • Page 426 6. Place the item that is to be displayed on the left side of the screen face-down on the platen. 7. Click Start Scanning Image 1. The first item is scanned and appears in 1. Note • Click Cancel to cancel the scan. 8.
  • Page 427 9. Click Start Scanning Image 2. The second item is scanned and appears in 2. Note • Click Cancel to cancel the scan. 10. Adjust the scanned images as required. Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions. Note •...
  • Page 428 Adjusting Cropping Frames in the Image Stitch Window • To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click (Delete). The selected image is deleted, allowing you to scan the item again.
  • Page 429: Scanning Multiple Items At One Time

    Scanning Multiple Items at One Time You can scan two or more photos (small items) placed on the platen at one time and save each image individually. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (scan areas) in whole image view of ScanGear (scanner driver) and scan again.
  • Page 430 5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK.
  • Page 431 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Photo Scan) Dialog Box Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box 7.
  • Page 432: Scanning Multiple Documents At One Time From The Adf (Auto Document Feeder)

    Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) Place multiple documents on the ADF (Auto Document Feeder) and scan at one time. Note • You can scan multiple documents at one time from the ADF when scanning via Auto, Document, Custom, or ScanGear.
  • Page 433 5. Select Select Source according to the documents to be scanned. To scan only the front side of each document, select Document (ADF/Platen) or Document (ADF Simplex). To scan the front side then the back side of each document, select Document (ADF Manual Duplex). 6.
  • Page 434 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box 7. Click Document. Scanning starts. Note •...
  • Page 435 When Long edge is Selected for Binding Side in Document Scan Orientation Settings...: Place the documents after rotating the output documents 180 degrees. When Short edge is Selected for Binding Side in Document Scan Orientation Settings...: Place the documents without changing the orientation of the output documents. 9.
  • Page 436: Saving After Checking Scan Results

    Saving after Checking Scan Results You can check the scan results, then save the images to a computer. Important • You cannot check the scan results before saving when scanned using Auto scan or the operation panel. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility.
  • Page 437 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Photo Scan) Dialog Box Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (Scan and Stitch) Dialog Box Settings (ScanGear) Dialog Box 5.
  • Page 438 Note • The default save folders are as follows. • Windows 8: My Documents folder • Windows 7: My Documents folder • Windows Vista: Documents folder • Windows XP: My Documents folder 7. Click OK. Scanned images are saved according to the settings.
  • Page 439: Sending Scanned Images Via E-Mail

    Sending Scanned Images via E-mail You can send scanned images via e-mail. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility. 2. Click Settings..Settings dialog box appears. 3. Click Photo Scan. 4.
  • Page 440 Note • You can add e-mail clients to use for attachments from the pull-down menu. • If None (Attach Manually) is selected, manually attach scanned and saved images to e-mail. 5. Click OK. The IJ Scan Utility main screen appears. Note •...
  • Page 441 Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (ScanGear) Dialog Box 6. Click Photo. Scanning starts. When scanning is completed, the specified e-mail client starts and the images will be attached to a new message. Note • Click Cancel to cancel the scan. •...
  • Page 442: Extracting Text From Scanned Images (Ocr)

    Extracting Text from Scanned Images (OCR) Scan text in scanned magazines and newspapers and display it in Notepad (included with Windows). Note • You can extract text when scanning via Document, Custom, or ScanGear. • The screens for scanning documents are used as examples in the following descriptions. Start IJ Scan Utility.
  • Page 443 Note • When My Image Garden is specified, after the image is scanned, the text in the image is extracted and appears in Notepad (included with Windows). 5. Click OK. The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box...
  • Page 444 Settings (ScanGear) Dialog Box 6. Click Document. Scanning starts. When scanning is completed, the scanned images are saved according to the settings, and the extracted text appears in the specified application. Note • Click Cancel to cancel the scan. • Text displayed in Notepad (included with Windows) is for guidance only. Text in the image of the following types of documents may not be detected correctly.
  • Page 445: Ij Scan Utility Screens

    IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Box Settings (Auto Scan) Dialog Box Settings (Photo Scan) Dialog Box Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (Scan and Stitch) Dialog Box Settings (ScanGear) Dialog Box Settings (Save to PC (Auto)) Dialog Box Settings (Save to PC (Photo)) Dialog Box Settings (Save to PC (Document)) Dialog Box...
  • Page 446: Ij Scan Utility Main Screen

    Utility". Windows 7/Windows Vista/Windows XP: From the Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon.
  • Page 447 Stitch Displays the Image Stitch window in which you can scan the left and right halves of an item larger than the platen and combine the scanned images back into one image. Scan/save settings and the response after scanning can be specified in the Settings (Scan and Stitch) dialog box.
  • Page 448: Settings Dialog Box

    Settings Dialog Box There are three tabs in the Settings dialog box: (Scanning from a Computer), (Scanning from the Operation Panel), and (General Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to functions on each tab. (Scanning from a Computer) Tab You can specify how to respond when scanning from IJ Scan Utility or My Image Garden.
  • Page 449 • When using your scanner or printer with network connection, the Settings (Save to PC (Auto)) dialog box does not appear. (General Settings) Tab You can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily.
  • Page 450 Settings (Auto Scan) Dialog Box Click Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog box. In the Settings (Auto Scan) dialog box, you can make advanced scan settings to scan by automatically detecting the item type.
  • Page 451 • When scanning two or more documents from the ADF (Auto Document Feeder), place documents of the same size. Note • To reduce moire in scans, set Select Source to Magazine in the Settings (Document Scan) dialog box or Settings (Custom Scan) dialog box, then click Document or Custom in the IJ Scan Utility main screen.
  • Page 452 • Windows 7: My Documents folder • Windows Vista: Documents folder • Windows XP: My Documents folder Important • When the Settings dialog box is displayed from My Image Garden, this option does not appear. (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images.
  • Page 453 Settings (Photo Scan) Dialog Box Click Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog box. In the Settings (Photo Scan) dialog box, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area...
  • Page 454 When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK. Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned.
  • Page 455 Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the Select Destination Folder dialog box displayed by selecting Add... from the pull-down menu. The default save folders are as follows. •...
  • Page 456 Settings (Document Scan) Dialog Box Click Document Scan on the (Scanning from a Computer) tab to display the Settings (Document Scan) dialog box. In the Settings (Document Scan) dialog box, you can make advanced scan settings to scan items as documents.
  • Page 457 Note • When Document (ADF/Platen) is selected and documents are placed both on the platen and ADF, those placed on the ADF will be scanned. Color Mode Select the color mode in which to scan the item. Important • To select Black and White, deselect the Compress scanned images upon transfer checkbox. Paper Size Select the size of the item to be scanned.
  • Page 458 Important • Binding Side cannot be specified when scanning only the front side of each document. Compress scanned images upon transfer Compresses scanned images when transferring them to a computer. This is useful when your scanner or printer and computer are connected with a slow interface such as USB1.1 or a network. Image Processing Settings Click (Plus) to set the following.
  • Page 459 Note • Scanning takes longer than usual when you enable Reduce moire. Reduce gutter shadow/Reduce gutter shadow (platen) Reduces gutter shadows that appear between pages when scanning open booklets. Important • This function is available only when scanning from the platen. •...
  • Page 460 In that case, select the Check scan results checkbox and rotate the image in the Save Settings dialog box. (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001"...
  • Page 461 You can specify the application from the pull-down menu. Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pull-down menu. Attach to e-mail Select this when you want to send e-mails with the scanned images attached.
  • Page 462 Settings (Custom Scan) Dialog Box Click Custom Scan on the (Scanning from a Computer) tab to display the Settings (Custom Scan) dialog box. In the Settings (Custom Scan) dialog box, you can make advanced scan settings to scan according to your preference.
  • Page 463 • To scan the following types of items, specify the item type or size. You cannot scan correctly with Auto. • A4 size photos • Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off •...
  • Page 464 Resolution Note • Only Auto is available when Select Source is Auto. • Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings. Document Scan Orientation Settings... This appears when you select ADF or Auto for Select Source. Click to display the Document Scan Orientation Settings dialog box in which you can set the orientation and binding side of the documents to be scanned from the ADF.
  • Page 465 • When Select Source is Photo: Important • When Color Mode is Black and White, Image Processing Settings is not available. Sharpen outline Emphasizes the outline of the subjects to sharpen the image. • When Select Source is Magazine or Document: Note •...
  • Page 466 Correct slanted text document Detects the scanned text and corrects the angle (within -0.1 to -10 degrees or +0.1 to +10 degrees) of the document. Important • The following types of documents may not be corrected properly since the text cannot be detected correctly.
  • Page 467 • When Start OCR is selected in Application Settings, you cannot select PDF, PDF (Multiple Pages), or Auto. Note • Auto appears only when Auto is selected for Select Source. Settings... Click to display the Data Format Settings dialog box in which you can set the quality of the images to be saved, keyword search of PDF files and their compression type, and the data format in which to save images scanned with Auto Scan.
  • Page 468 Start OCR Select this when you want to convert text in the image into text data using specified OCR software. You can specify the application from the pull-down menu. Do not start any application Saves to the folder specified in Save in. Note •...
  • Page 469 Settings (Scan and Stitch) Dialog Box Click Scan and Stitch on the (Scanning from a Computer) tab to display the Settings (Scan and Stitch) dialog box. In the Settings (Scan and Stitch) dialog box, you can make advanced scan settings for scanning items larger than the platen.
  • Page 470 Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Plus) to set the following. Available setting items vary by Select Source. Important • When Color Mode is Black and White, Image Processing Settings is not available. •...
  • Page 471 Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the Select Destination Folder dialog box displayed by selecting Add... from the pull-down menu. The default save folders are as follows. •...
  • Page 472 Settings (ScanGear) Dialog Box Click ScanGear on the (Scanning from a Computer) tab to display the Settings (ScanGear) dialog box. In the Settings (ScanGear) dialog box, you can specify how to save images when scanning items by starting ScanGear (scanner driver) and how to respond after saving them. (1) Save Settings Area (2) Application Settings Area Important...
  • Page 473 Settings... Click to display the Data Format Settings dialog box in which you can set the quality of the images to be saved, keyword search of PDF files and their compression type, and the data format in which to save images scanned with Auto Scan. Save in Displays the folder in which to save the scanned images.
  • Page 474 Attach to e-mail Select this when you want to send e-mails with the scanned images attached. You can specify the e-mail client you want to start from the pull-down menu. Start OCR Select this when you want to convert text in the image into text data using specified OCR software. You can specify the application from the pull-down menu.
  • Page 475 Settings (Save to PC (Auto)) Dialog Box Click Save to PC (Auto) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Auto)) dialog box. In the Settings (Save to PC (Auto)) dialog box, you can specify how to respond when saving images to a computer after scanning them from the operation panel by automatically detecting the item type.
  • Page 476 Image Processing Settings Click (Plus) to set the following. Apply recommended image correction Applies suitable corrections automatically based on the item type. Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan.
  • Page 477 (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pull-down menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images.
  • Page 478 Settings (Save to PC (Photo)) Dialog Box Click Save to PC (Photo) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Photo)) dialog box. In the Settings (Save to PC (Photo)) dialog box, you can specify how to respond when saving images to a computer as photos after scanning them from the operation panel.
  • Page 479 (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Data Format Set from the operation panel. Settings...
  • Page 480 Settings (Save to PC (Document)) Dialog Box Click Save to PC (Document) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Document)) dialog box. In the Settings (Save to PC (Document)) dialog box, you can specify how to respond when saving images to a computer as documents after scanning them from the operation panel.
  • Page 481 Compress scanned images upon transfer Compresses scanned images when transferring them to a computer. This is useful when your scanner or printer and computer are connected with a slow interface such as USB1.1 or a network. Image Processing Settings Click (Plus) to set the following.
  • Page 482 • Documents with small amount of text • Documents containing figures/images • Hand-written text • Documents containing both vertical and horizontal lines (tables) Note • Scanning takes longer than usual when you enable Correct slanted text document. Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document.
  • Page 483 You can specify the application from the pull-down menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images. You can specify the application from the pull-down menu. Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in.
  • Page 484 Settings (General Settings) Dialog Box Click the (General Settings) tab to display the Settings (General Settings) dialog box. In the Settings (General Settings) dialog box, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily. Product Name Displays the name of the product that IJ Scan Utility is currently set to use.
  • Page 485 Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 486: Data Format Settings Dialog Box

    Data Format Settings Dialog Box Display the Data Format Settings dialog box by one of the following operations. • Click Settings... of Save Settings on each tab of the Settings dialog box • Click Settings... of Save Settings in the Save Settings dialog box that appears after scanning with the Check scan results checkbox selected in the Settings dialog box In the Data Format Settings dialog box, you can set the quality of the images to be saved, keyword search of PDF files and their compression type, and the data format in which to save images scanned with Auto...
  • Page 487 Note • When Black and White is set for Color Mode on the (Scanning from a Computer) tab of the Settings dialog box, PDF files will be saved in Standard even if High is set. Format for Item Detected as Document in Auto Scan You can specify the data format for automatically saving items detected as documents in Auto Scan.
  • Page 488: Save Settings Dialog Box

    Save Settings Dialog Box Select the Check scan results checkbox in Save Settings of the Settings dialog box to display the Save Settings dialog box after scanning. You can specify the data format and destination while viewing the thumbnails of scan results. Important •...
  • Page 489 (3) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages).
  • Page 490: Image Stitch Window

    Image Stitch Window Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine them back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and Operation Buttons (2) Toolbar (3) Thumbnail View Area...
  • Page 491 Scan Image 1 Start Scanning Image 1 Scans the first item. Scan Image 2 Start Scanning Image 2 Scans the second item. Adjust cropping frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, only the image in the cropping frame will be scanned and saved.
  • Page 492 Cancel Cancels Stitch scan. (2) Toolbar You can delete the scanned images or adjust the previewed images. (Delete) Deletes the scanned image. (Enlarge/Reduce) Allows you to enlarge or reduce the preview image. Left-clicking the Preview area enlarges the displayed image. Right-clicking the Preview area reduces the displayed image.
  • Page 493 When no image has been scanned: After scanning the first item by clicking Start Scanning Image 1: The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. After scanning the second item by clicking Start Scanning Image 2: The two scanned images appear.
  • Page 494 Related Topic Scanning Items Larger than the Platen (Image Stitch)
  • Page 495: Scanning With Application Software That You Are Using (Scangear)

    Scanning with Application Software that You are Using (ScanGear) What Is ScanGear (Scanner Driver)? Scanning with Advanced Settings Using ScanGear (Scanner Driver) Starting ScanGear (Scanner Driver) Scanning in Basic Mode Scanning in Advanced Mode Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode Scanning Multiple Documents at One Time with ScanGear (Scanner Driver) Correcting Images and Adjusting Colors with ScanGear (Scanner Driver)
  • Page 496: What Is Scangear (Scanner Driver)

    What Is ScanGear (Scanner Driver)? ScanGear (scanner driver) is software required for scanning documents. It enables you to specify the output size and make image corrections when scanning. ScanGear can be started from My Image Garden or IJ Scan Utility. It can be also started from other applications that are compatible with a standard interface called TWAIN.
  • Page 497: Advanced Mode

    Advanced Mode Use the Advanced Mode tab to specify the color mode, output resolution, image brightness, color tone, etc. when scanning.
  • Page 498: Scanning With Advanced Settings Using Scangear (Scanner Driver)

    Scanning with Advanced Settings Using ScanGear (Scanner Driver) Starting ScanGear (Scanner Driver) Scanning in Basic Mode Scanning in Advanced Mode Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)
  • Page 499: Starting Scangear (Scanner Driver)

    Starting ScanGear (Scanner Driver) Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. ScanGear can be started from My Image Garden or an application. Note • Set up the network environment if you have more than one scanner or have a network compatible model and changed the connection from USB connection to network connection.
  • Page 500: Scanning In Basic Mode

    Scanning in Basic Mode Use the Basic Mode tab to scan easily by following the on-screen steps. Refer to "Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)" to scan multiple documents at one time from the Platen. When scanning from the ADF (Auto Document Feeder), documents are scanned without preview. Important •...
  • Page 501 Note • To scan magazines containing many color photos, select Magazine (Color). 3. Click Preview. Preview image appears in the Preview area. Important • Preview is not displayed when an ADF type is selected for Select Source. Note • Colors are adjusted based on the document type selected in Select Source. 4.
  • Page 502 Note • Click (Information) to open a dialog box in which you can check the current scan settings (document type, etc.). • A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box.
  • Page 503: Scanning In Advanced Mode

    Scanning in Advanced Mode Use the Advanced Mode tab to specify the color mode, output resolution, image brightness, color tone, etc. when scanning. Refer to "Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)" to scan multiple documents at one time. Refer to "Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode"...
  • Page 504 3. Set Input Settings according to the document or purpose. 4. Click Preview. Preview images appear in the Preview area. 5. Set Output Settings. 6. Adjust the cropping frame (scan area), correct image, and adjust colors as required. Adjusting Cropping Frames (ScanGear) Image Settings Color Adjustment Buttons 7.
  • Page 505: Scanning Multiple Documents From The Adf (Auto Document Feeder) In Advanced Mode

    Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode Use the Advanced Mode tab to specify the image brightness, color tone, etc. and scan multiple documents placed on the ADF (Auto Document Feeder) at one time. When scanning from the ADF, documents are scanned without preview. 1.
  • Page 506 Note • Click (Information) to open a dialog box in which you can check the current scan settings (document type, etc.). • A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box.
  • Page 507: Scanning Multiple Documents At One Time With Scangear (Scanner Driver)

    Scanning Multiple Documents at One Time with ScanGear (Scanner Driver) You can scan two or more photos (small documents) on the Platen at one time on the Basic Mode tab and Advanced Mode tab. This section explains how to scan multiple documents from the Basic Mode tab. Important •...
  • Page 508 3. Click Preview. Thumbnails of the preview images appear in the Preview area. Cropping frames are specified automatically according to the document size. 4. Set Destination. 5. Set Output Size according to purpose. 6. Adjust the cropping frames and set Image corrections as required. Note •...
  • Page 509 7. Select the images you want to scan. Select the checkboxes of the images you want to scan. 8. Click Scan. Scanning Multiple Documents in Whole Image View Follow these steps if thumbnails are not displayed correctly when previewed or if you want to scan multiple documents as a single image.
  • Page 510 Adjust the size and position of the cropping frames on the preview image. You can also create two or more cropping frames. If an area is not specified, the document will be scanned at the document size (Auto Crop). If an area is specified, only the portion in the specified area will be scanned.
  • Page 511: Correcting Images And Adjusting Colors With Scangear (Scanner Driver)

    Correcting Images and Adjusting Colors with ScanGear (Scanner Driver) Correcting Images (Unsharp Mask, Reduce Dust and Scratches, Fading Correction, etc.) Adjusting Colors Using a Color Pattern Adjusting Saturation and Color Balance Adjusting Brightness and Contrast Adjusting Histogram Adjusting Tone Curve Setting Threshold...
  • Page 512: Correcting Images (Unsharp Mask, Reduce Dust And Scratches, Fading Correction, Etc.)

    Correcting Images (Unsharp Mask, Reduce Dust and Scratches, Fading Correction, etc.) The Image Settings functions on the Advanced Mode tab of ScanGear (scanner driver) allow you to enhance the outline of the subjects, reduce dust/scratches, and correct faded colors when scanning images. Setting Items Click (Arrow) of a function and select an item from the pull-down menu.
  • Page 513 Reducing show-through in text documents or lightening the base color in recycled paper, newspapers, etc. when scanning documents Set Reduce Show-through to ON. Sharpening slightly out-of-focus images Set Unsharp Mask to ON. Reducing gradations and stripe patterns Set Descreen to ON.
  • Page 514 Note • Printed photos and pictures are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned. Descreen is the function for reducing this moire effect. Reducing dust and scratches Set Reduce Dust and Scratches to Low, Medium, or High according to the degree of dust and scratches.
  • Page 516: Adjusting Colors Using A Color Pattern

    Adjusting Colors Using a Color Pattern You can preview color changes and reproduce natural colors by using the color pattern function in ScanGear (scanner driver)'s Basic Mode tab. Color Adjustment Correct colors that have faded with time or due to colorcast. "Colorcast" is a phenomenon where a specific color affects the entire picture due to the weather or ambient strong colors.
  • Page 517 Preview image appears in the center. Preview image colors change as you adjust them. Below is an example of correcting a bluish image. Since Blue and Green are too strong, click the Yellow and Magenta arrows to correct. Before After Note •...
  • Page 518: Adjusting Saturation And Color Balance

    Adjusting Saturation and Color Balance You can brighten colors that have faded with time or due to colorcast by using (Saturation/Color Balance) in ScanGear (scanner driver)'s Advanced Mode tab. Note • Click Defaults to reset all adjustments in the current window. Saturation Adjust the image's saturation (vividness).
  • Page 519 Move (Slider) under Color Balance to the left or right to emphasize the corresponding color. Cyan & Red Magenta & Green Yellow & Blue These are complementary color pairs (each pair produces a shade of gray when mixed). You can reproduce the natural colors of the scene by reducing the cast color and increasing the complementary color.
  • Page 520: Adjusting Brightness And Contrast

    Adjusting Brightness and Contrast You can adjust images that are too dark or bright, or too flat due to lack of contrast by using (Brightness/Contrast) in ScanGear (scanner driver)'s Advanced Mode tab. Note • Click (Down arrow) to switch to detailed view. Click (Up arrow) to return to the previous view.
  • Page 521 Brightness Adjust the image brightness. Move (Slider) under Brightness to the left to darken and right to brighten the image. You can also enter a value (-127 to 127). Darkened Original image Brightened Note • Highlights may be lost if you brighten the image too much, and shadows may be lost if you darken the image too much.
  • Page 522: Adjusting Histogram

    Adjusting Histogram You can adjust the image color tone by using a graph (histogram) showing brightness distribution, via (Histogram) in ScanGear (scanner driver)'s Advanced Mode tab. Note • Click Defaults to reset all adjustments in the current window. Channel Each dot of an image is a mixture of Red, Green, and Blue in various proportions (gradation). These colors can be adjusted individually as a "channel."...
  • Page 523 (1) Bright area (2) Dark area (3) Whole image More data is distributed to the More data is distributed to the Data is widely distributed between the highlight side. shadow side. highlight and shadow. Adjusting Histograms (Using the Slider) Select a Channel, then move (Black-point Slider) or (White-point Slider) to specify the level to be set as the shadow or highlight.
  • Page 524 Moving the Mid-point Slider Move the Mid-point Slider to specify the level to be set as the middle of the tonal range. Images with more data distributed to the highlight side Move the Mid-point Slider toward the highlight side. Images with more data distributed to the shadow side Move the Mid-point Slider toward the shadow side.
  • Page 525 • The point clicked with (White-point Dropper) will be the brightest point. You can also enter a value (10 to 255). • Click (Dropper) for Gray Balance and click the area you want to adjust the color in the preview image.
  • Page 526: Adjusting Tone Curve

    Adjusting Tone Curve You can adjust the brightness of an image by selecting the type of graph (tone curve) showing the balance of tone input and output, via (Tone Curve Settings) in ScanGear (scanner driver)'s Advanced Mode tab. Note • Click Defaults to reset all adjustments in the current window. Channel Each dot of an image is a mixture of Red, Green, and Blue in various proportions (gradation).
  • Page 527 Adjusting Tone Curve In Select Tone Curve, select a tone curve from No correction, Overexposure, Underexposure, High contrast, Reverse the negative/positive image, and Edit custom curve. No correction (No adjustment) Overexposure (Convex curve) The midtone data of the input side is stretched toward the highlight of the output side, resulting in a bright- toned image when viewed on a monitor.
  • Page 528 Edit custom curve You can drag specific points on the Tone Curve to freely adjust the brightness of the corresponding areas.
  • Page 529: Setting Threshold

    Setting Threshold You can sharpen text in a document or reduce show-through in newspapers by adjusting the threshold level (Threshold) in ScanGear (scanner driver)'s Advanced Mode tab. Note • This function is available when Color Mode is Black and White. •...
  • Page 530: Scangear (Scanner Driver) Screens

    ScanGear (Scanner Driver) Screens Basic Mode Tab Advanced Mode Tab Input Settings Output Settings Image Settings Color Adjustment Buttons Preferences Dialog Box Scanner Tab Preview Tab Scan Tab Color Settings Tab...
  • Page 531: Basic Mode Tab

    Basic Mode Tab This mode allows you to scan easily by following the on-screen steps. This section describes the settings and functions available on the Basic Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note • The displayed items vary by document type and view. •...
  • Page 532 Note • When you select a document type, the unsharp mask function will be active. • When you select an option other than the ADF types, the image adjustment function which adjusts images based on the document type will also be active. •...
  • Page 533 In thumbnail view: Drag the mouse over a thumbnail to display a cropping frame. When a cropping frame is displayed, the portion within the cropping frame will be scanned. When no cropping frame is displayed, each frame is scanned individually. In whole image view: When no cropping frame is displayed, the entire Preview area will be scanned.
  • Page 534 Note • For details on whether or how the cropping frame is initially displayed on a preview image, refer to Cropping Frame on Previewed Images in "Preview Tab" (Preferences dialog box). Invert aspect ratio Available when Output Size is set to anything but Flexible. Click this button to rotate the cropping frame.
  • Page 535 Perform Scan Scan Starts scanning. Note • When scanning starts, the progress will be displayed. Click Cancel to cancel the scan. Preferences... Opens the Preferences dialog box in which you can make scan/preview settings. Close Closes ScanGear (scanner driver). (2) Toolbar You can adjust or rotate preview images.
  • Page 536 (Uncheck All Frames) Available when two or more frames are displayed. Deselects the checkboxes of the image in thumbnail view. (Select All Frames) Available when two or more frames are displayed. Selects the images in thumbnail view and outlines them in blue. (Select All Cropping Frames) Available when two or more cropping frames are specified.
  • Page 537 • Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected Frames simultaneously. You can select multiple images by clicking them while pressing the Ctrl key. • Unselected (no outline): The settings will not be applied. •...
  • Page 538: Advanced Mode Tab

    Advanced Mode Tab This mode allows you to make advanced scan settings such as the color mode, output resolution, image brightness, and color tone. This section describes the settings and functions available on the Advanced Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note...
  • Page 539 Enter Setting Name and click Add; the name appears in Favorite Settings List. When you click Save, the item appears in the Favorite Settings list and can be selected, along with the predefined items. To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings displayed in Favorite Settings List.
  • Page 540 Scan Starts scanning. Note • When scanning starts, the progress will be displayed. Click Cancel to cancel the scan. • When scanning is completed, a dialog box prompting you to select the next action may appear. Follow the prompt to complete. For details, refer to Status of ScanGear dialog after scanning "Scan Tab"...
  • Page 541 (3) Preview Area (Clear) Deletes the preview image from the Preview area. It also resets the Toolbar and color adjustment settings. (Crop) Allows you to specify the scan area by dragging the mouse. (Move Image) Allows you to drag the image until the part you want to see is displayed when an image enlarged in the Preview area does not fit in the screen.
  • Page 542 (Remove Cropping Frame) Removes the selected cropping frame. (Information) Displays the version of ScanGear and the current scan settings (document type, etc.). (Open Guide) Opens this page. (3) Preview Area This is where a trial image appears after you click Preview. You can also check the results of the settings (image corrections, color adjustments, etc.) made in "(1) Settings and Operation Buttons."...
  • Page 543 Note • You can specify the cropping frame on the displayed image. In thumbnail view, you can only create one cropping frame per image. In whole image view, you can create multiple cropping frames. Adjusting Cropping Frames (ScanGear) Related Topic Scanning in Advanced Mode Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode...
  • Page 544: Input Settings

    Input Settings Input Settings allows you to set the following items: Select Source The type of document to be scanned is displayed. To scan from the Platen, select Platen; to scan from the ADF (Auto Document Feeder), select Document (ADF Simplex). Important •...
  • Page 545 Important • The Orientation dialog box can only be opened when Select Source is Document (ADF Simplex). Color Mode Select how to scan the document. Color Select this mode to scan color documents or to create color images. This mode renders the image in 256 levels (8 bit) of R(ed), G(reen), and B(lue).
  • Page 546: Output Settings

    Output Settings Output Settings allows you to set the following items: Output Resolution Select the resolution to scan at. The higher the resolution (value), the more detail in your image. Select a resolution from the options displayed by clicking the button, or enter a value in 1 dpi increments.
  • Page 547 In whole image view: When no cropping frame is displayed, the entire Preview area will be scanned. When a cropping frame is displayed, the portion within the cropping frame will be scanned. Note • To enlarge/reduce the scanned image, enter values into (Width) and (Height) in Output Settings or specify a value (by 1 %) for %.
  • Page 548 Note • Refer to "Adjusting Cropping Frames (ScanGear)" for details on cropping frames. • For details on whether or how the cropping frame is initially displayed on a preview image, refer to Cropping Frame on Previewed Images in "Preview Tab" (Preferences dialog box). (Switch Aspect Ratio) Available when Output Size is set to anything but Flexible.
  • Page 549: Image Settings

    Image Settings Important • Do not apply these functions to images without moire, dust/scratches, or faded colors. The color tone may be adversely affected. • Image correction results may not be reflected in the preview image. Note • Selectable settings depend on Color Mode settings. •...
  • Page 550 Important • You can set Image Adjustment after preview. • You can set this setting when Recommended is selected on the Color Settings tab of the Preferences dialog box. Note • If the image is not adjusted properly with Auto, specify the document type. •...
  • Page 551 Select this to reduce small dust particles and scratches. Large ones may remain. Medium It is recommended that you normally select this setting. High Select this to reduce large dust particles and scratches; however, evidence of the reduction process may remain or delicate parts of the image may be removed. Important •...
  • Page 552 Gutter Shadow Correction Use this function to correct shadows that appear between pages when scanning open booklets. When you set the Gutter Shadow Correction setting in the preview image, the result will be reflected. Preview the effects before scanning, as results vary depending on the type of document and how it is pressed.
  • Page 553 • If the shadow is not corrected properly, adjust the cropping frame (scan area) on the preview image. Adjusting Cropping Frames (ScanGear)
  • Page 554: Color Adjustment Buttons

    Color Adjustment Buttons The Color Adjustment Buttons allow you to make fine corrections to the image brightness and color tones including adjustments to the image's overall brightness or contrast and adjustments to its highlight and shadow values (histogram) or balance (tone curve). Important •...
  • Page 555 (Histogram) A histogram allows you to see the data concentration at each brightness level of an image. You can specify the brightest level (highlight) and darkest level (shadow) within an image, cut the levels and expand the middle of the tonal range of the image. Adjusting Histogram (Tone Curve Settings) Adjust the brightness of an image by selecting the type of graph (tone curve) showing the balance of...
  • Page 556 Enter Setting Name and click Add; the name appears in Tone Curve Settings List or Threshold Settings List. Click Save to save. To delete an item, select it in Tone Curve Settings List or Threshold Settings List and click Delete. Click Save to save the settings displayed in Tone Curve Settings List or Threshold Settings List.
  • Page 557: Preferences Dialog Box

    Preferences Dialog Box In the Preferences dialog box, you can make advanced settings to ScanGear functions via the Scanner, Preview, Scan, and Color Settings tabs. Click Preferences... in the ScanGear (scanner driver) screen to open the Preferences dialog box. Scanner Tab Allows you to set the quiet mode, specify the folder in which to save images temporarily, and set the music file to play during or at the end of a scan.
  • Page 558: Scanner Tab

    Scanner Tab On the Scanner tab, you can specify the following settings. Important • Available functions and settings vary depending on your scanner or printer. Auto Power Settings You can set to turn the machine on or off automatically. Click Settings... to display the Auto Power Settings dialog box. Note •...
  • Page 559 Quiet Settings The silent function allows you to reduce the operating noise of this machine. Use this when you wish to reduce the operating noise such as when scanning or printing at night. Click Settings... to set the quiet mode. Note •...
  • Page 560 Calibration Settings When you set Execute at Every Scan to ON, the scanner will be calibrated every time before previewing and scanning, to reproduce correct color tones in scanned images. Note • Even when Execute at Every Scan is set to OFF, the scanner may be calibrated automatically in some cases (such as immediately after you turn the machine on).
  • Page 561: Preview Tab

    Preview Tab On the Preview tab, you can specify the following settings. Preview at Start of ScanGear Select what to do with Preview when ScanGear (scanner driver) is started. Automatically Execute Preview ScanGear will automatically start previewing at startup. Display Saved Preview Image The previously previewed image will be displayed.
  • Page 562 Larger Displays 105 % (in width and height) of the area displayed for the standard size. Standard The standard size. Smaller Displays 95 % (in width and height) of the area displayed for the standard size. Note • When you change the Cropping Size for Thumbnail View setting, the preview images will be refreshed and cropped to the new size.
  • Page 563: Scan Tab

    Scan Tab On the Scan tab, you can specify the following settings. Status of ScanGear dialog after scanning Select what to do with ScanGear (scanner driver) after scanning images. Close ScanGear automatically Select this to return to the original application when scanning is completed. Do not close ScanGear automatically Select this to return to the ScanGear screen for another scan when scanning is completed.
  • Page 564: Color Settings Tab

    Color Settings Tab On the Color Settings tab, you can specify the following settings. Color Adjustment Select one of the following. Recommended Select this to vividly reproduce the tone of a document on the screen. It is recommended that you normally select this setting.
  • Page 565 • Color Matching is available when ScanGear, monitor, color management-compliant application (such as Adobe Photoshop), and printer are set up correctly. Refer to the corresponding manual for the monitor, printer, and application settings. Monitor Gamma By setting the gamma value of a monitor, you can adjust the input data to the brightness characteristics of the monitor.
  • Page 566: Placing Items (When Scanning From A Computer)

    Placing Items (When Scanning from a Computer) Learn how to place items on the platen or ADF (Auto Document Feeder) of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important •...
  • Page 567 the platen may be saved as PDF files. To save in a format other than PDF, scan by specifying the data format. Placing Multiple Items: Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and between items.
  • Page 569: Adjusting Cropping Frames (Scangear)

    Adjusting Cropping Frames (ScanGear) "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. On the Basic Mode tab and Advanced Mode tab, you can specify cropping frames (scan areas) on the image(s) displayed in the Preview area of the screen.
  • Page 570 In whole image view: Represents an unselected cropping frame. The settings on the Basic Mode tab or Advanced Mode tab will not be applied. Adjusting a Cropping Frame The cursor will change into (Arrow) when it is positioned over a cropping frame. If you click and drag the mouse in the direction of the arrow, the cropping frame will expand or contract accordingly.
  • Page 571 In whole image view: Click and drag the mouse in a space outside the existing cropping frame to create a new cropping frame in the Preview area. The new cropping frame will be the active cropping frame, and the old cropping frame will be the unselected cropping frame.
  • Page 572 In whole image view: To delete a cropping frame, select it and click (Remove Cropping Frame) on the Toolbar. Alternatively, press the Delete key. When there are multiple cropping frames, all the selected cropping frames (active cropping frame and selected cropping frames) are deleted simultaneously.
  • Page 573: General Notes (Scanner Driver)

    General Notes (Scanner Driver) ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it. Scanner Driver Restrictions • When using the NTFS file system, the TWAIN data source may not be invoked. This is because the TWAIN module cannot be written to the winnt folder for security reasons.
  • Page 574 • When scanning images into Microsoft Office 2007/Microsoft Office 2010 (Word, Excel, PowerPoint, etc.), use Microsoft Clip Organizer. • Images may not be scanned correctly in some applications. In that case, increase the operating system's virtual memory and retry. • When image size is too large (such as when scanning large images at high resolution), your computer may not respond or the progress bar may remain at 0 % depending on the application.
  • Page 575: Useful Information On Scanning

    Useful Information on Scanning Adjusting Cropping Frames in the Image Stitch Window Resolution Data Formats Color Matching...
  • Page 576: Adjusting Cropping Frames In The Image Stitch Window

    Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note •...
  • Page 577: Resolution

    Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution", and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per inch (2.5 cm). The higher the resolution (value), the more detail in your image;...
  • Page 578 Important • If you double the resolution, the data size of the scanned image quadruples. If the file is too large, the processing speed will slow down significantly, and you will experience inconvenience such as lack of memory. Set the minimum required resolution according to the use of the image. Note •...
  • Page 579: Data Formats

    Data Formats You can select a data format when saving scanned images. You should specify the most suitable data format according to how you want to use the image on which application. Available data formats vary by application and operating system (Windows or Mac OS). See below for the characteristics of each image data format.
  • Page 580: Color Matching

    Color Matching "Color Matching" is the act of making adjustments so that the color tones match between the original item, the monitor display, and the color printout. On your scanner or printer, the color tones are adjusted as shown below. Example: When sRGB is selected as the output profile (target): The image's color space is converted from the scanner's color space to sRGB by ScanGear.
  • Page 581: Ij Network Scanner Selector Ex Menu And Setting Screen

    Disable Canon IJ Network Scanner Selector EX / Enable Canon IJ Network Scanner Selector EX Enables or disables IJ Network Scanner Selector EX. When you select Disable Canon IJ Network Scanner Selector EX, you will not be able to scan over a network from the operation panel.
  • Page 582 Exit Exits IJ Network Scanner Selector EX; (Enabled) or (Disabled) disappears from the notification area on the desktop. Scan-from-PC Settings Screen Right-click the icon from the notification area on the desktop, then select Settings... to display the Scan- from-PC Settings screen. Your scanner or printer must be selected with IJ Network Scanner Selector EX before scanning over a network.
  • Page 583 • Network communication between your scanner or printer and computer is enabled If your scanner or printer still does not appear, refer to "Problems with Network Communication" for your model from Home of the Online Manual. • You do not need to use this software when scanning via USB. Refer to "Uninstalling IJ Network Scanner Selector EX"...
  • Page 584: Uninstalling Ij Network Scanner Selector Ex

    • Windows 7/Windows Vista: 1. From the Start menu, select Control Panel > Programs > Programs and Features. 2. Select Canon IJ Network Scanner Selector EX, then click Uninstall/Change. Note • If the User Account Control screen appears, click Continue.
  • Page 585: Other Scanning Methods

    Other Scanning Methods Scanning with WIA Driver Scanning Using the Control Panel (Windows XP Only)
  • Page 586: Scanning With Wia Driver

    • If you have more than one scanner or printer, a scanner selection screen may appear. Double- click the scanner you want to use. • For USB connection: Canon XXX series (where "XXX" is the model name) • For network connection: XXX series_MAC address (where "XXX" is the model name) 3.
  • Page 587 Profile Select Photo (Default) or Documents according to the type of item to be scanned. To save a new Profile, select Add profile..You can specify the details in the Add New Profile dialog box. Source Select a scanner type. To scan from the platen, select Flatbed. To scan from the ADF, select Feeder (Scan one side).
  • Page 588 Scanning with WIA Driver 1.0 The following is an example of scanning using "Paint." 1. Place the item on the platen or ADF. Placing Items (When Scanning from a Computer) 2. Click From scanner or camera from the File menu of Paint. (Select the command to scan an item in the application.) 3.
  • Page 589 Important • When using the scanner or printer with network connection, you cannot specify Brightness and Contrast. 5. Click Preview to preview the image. The preview image appears on the right. Drag to specify the scan area. Important • With network connection, scan without preview when scanning documents from the ADF. If you preview, place the document again and scan.
  • Page 590: Scanning Using The Control Panel (Windows Xp Only)

    • When using the scanner or printer with network connection, you cannot scan using the WIA driver. 1. From the Start menu, select Control Panel. 2. Click Printers and Other Hardware > Scanners and Cameras, then double-click Canon XXX series (where "XXX" is the model name).
  • Page 591 Brightness Move the slider to adjust the brightness. Move it to the left to darken and right to brighten the image. You can also enter a value (-127 to 127). Contrast Move the slider to adjust the contrast. Moving it to the left will decrease the contrast of the image, thus softening the image.
  • Page 592: Placing Items (When Scanning From A Computer)

    Placing Items (When Scanning from a Computer) Learn how to place items on the platen or ADF (Auto Document Feeder) of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important •...
  • Page 593 the platen may be saved as PDF files. To save in a format other than PDF, scan by specifying the data format. Placing Multiple Items: Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and between items.
  • Page 595: Scanning From The Operation Panel Of The Machine

    Scanning from the Operation Panel of the Machine Forwarding Scanned Data to the Computer Using the Operation Panel of the Machine Basic Setting Items for Scanning Using the Operation Panel of the Machine Network Scan Settings Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility...
  • Page 596: Forwarding Scanned Data To The Computer Using The Operation Panel Of The Machine

    Network Scan Settings • The destination and the file name are specified in Canon IJ Scan Utility. You can specify the destination and the file name in Canon IJ Scan Utility. For details on settings of Canon IJ Scan Utility: Settings Dialog Box Follow the procedure below to forward scanned data to the computer.
  • Page 597 If you forward the data to the LAN-connected computer, select a name of the computer to forward the scanned data. Note • If you select Search again and press the OK button, the machine starts searching for the connected computers again. •...
  • Page 598 By selecting No and pressing the OK button, scanning is complete and the data is forwarded to the computer in one PDF file. Scanned data is forwarded to the computer according to the settings specified in Canon IJ Scan Utility.
  • Page 599 The program selection screen may be displayed after pressing the Color or Black button for the first time. In this case, specify Canon IJ Scan Utility as the application software to use, select Always use this program for this action, then click OK. From the next time, Canon IJ Scan Utility is automatically started.
  • Page 600: Setting Items For Scanning Using The Operation Panel Of The Machine

    • The settings of the scan size, resolution, and data format are retained even if the machine is turned off. • When you forward the scanned data to the computer, you can specify the destination and file name using Canon IJ Scan Utility. Settings Dialog Box •...
  • Page 601 • Scan resolution Select the resolution for scanning.
  • Page 602: Network Scan Settings

    If IJ Network Scanner Selector EX is not displayed on the Start screen, select the Search charm, then search for "IJ Network Scanner Selector EX". • Windows 7/Windows Vista/Windows XP: From the Start menu, click All Programs > Canon Utilities > IJ Network Scanner Selector EX > IJ Network Scanner Selector EX.
  • Page 603 2. Select "Canon XXX series Network" (where "XXX" is the model name) for Product Name. Note • For USB connection, select "Canon XXX series" (where "XXX" is the model name) for Product Name. 3. Click Settings... to use another scanner connected to a network.
  • Page 604 "IJ Network Scanner Selector EX". • Windows 7/Windows Vista/Windows XP: From the Start menu, click All Programs > Canon Utilities > IJ Network Scanner Selector EX > IJ Network Scanner Selector EX. The icon appears in the notification area on the desktop, and the Scan-from-PC Settings screen appears.
  • Page 605 • MP Drivers is installed • Network settings of your scanner or printer is completed after installing the MP Drivers • Network communication between your scanner or printer and computer is enabled If your scanner or printer still does not appear, refer to "Problems with Network Communication" for your model from Home of the Online Manual.
  • Page 606: Selecting A Response To Commands From The Operation Panel Using Ij Scan Utility

    Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility IJ Scan Utility allows you to specify how to respond when scanning from the operation panel. Note • The screens for specifying the responses when performing Auto Scan from the operation panel are used as examples in the following descriptions.
  • Page 607 Settings (Save to PC (Document)) Dialog Box 4. Specify image corrections in Scan Options. 5. Specify the file name and other settings in Save Settings. 6. Select the application you want to start after scanning in Application Settings.
  • Page 608 7. Click OK. The responses will be executed according to the specified settings when you start scanning from the operation panel.
  • Page 609: Scanning With The Access Point Mode

    Scanning with the Access Point Mode When the machine enters the access point mode, you can scan from an external device such as a computer or a smartphone without involving an access point. Important • Before you use the machine with the access point mode, be sure to specify the access point name of the machine and the security setting.
  • Page 610 Load the original document on the platen glass or in the ADF. 6. Start scanning from an external device such as a computer or a smartphone. Perform scanning operations from the external device and specify the machine as a scanner you use. Note •...
  • Page 611: Faxing

    Faxing Preparing for Faxing Connecting the Telephone Line Setting the Telephone Line Type Setting the Receive Mode Setting the Sender Information Sending Faxes Using the Operation Panel of the Machine Sending Faxes with the Numeric Buttons Basic Resending Faxes (Redialing a Busy Number) Sending Faxes Using Useful Functions Registering Recipients Registering Recipients Using the Operation Panel of the Machine...
  • Page 612: Preparing For Faxing

    Preparing for Faxing Connect the machine to the telephone line and set up the machine before using the faxing functions. Then specify the basic setting such as sender information, date/time, and daylight saving time. Important • If the Power Disconnects Unexpectedly: If there is a power failure or if you accidentally disconnect the power plug, the date/time settings will be reset.
  • Page 613: Connecting The Telephone Line

    Connecting the Telephone Line The connection method differs depending on your telephone line. • If you connect the machine to wall telephone line directly/If you connect the machine with the xDSL splitter: Basic Connection • If you connect the machine to another line such as an xDSL: Connecting Various Lines If the connection is incorrect, the machine cannot send/receive faxes.
  • Page 614 Important • Be sure to connect the telephone line before the machine is turned on. If you connect the telephone line when the machine is turned on, turn the machine off and disconnect the power plug. Wait for 1 minute then connect the telephone line and power plug. Note •...
  • Page 615 Note • When connecting to the xDSL line, select the same line type as you are subscribing to in Telephone line type. Setting the Telephone Line Type • Connecting to an xDSL A. Analog Subscriber Line B. xDSL modem (splitter may not be built-in to the modem) C.
  • Page 616: Setting The Telephone Line Type

    Setting the Telephone Line Type Before using your machine, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type.
  • Page 617: Setting The Receive Mode

    Setting the Receive Mode Set the receiving operation (receiving mode). For details on how to set the receive mode: Setting the Receive Mode You can select the appropriate mode. For details on the selectable receive mode: About the Receive Mode For details on the advanced settings of the receive mode: Advanced Settings of Receive Mode Note...
  • Page 618 About the Receive Mode • DRPD is available only in the US and Canada. • Network switch may not be available depending on the country or region of purchase. • Refer to Receiving Faxes for information on receiving faxes or the procedure for each receive mode.
  • Page 619 ◦ Manual/auto switch If you select ON, the machine automatically receives faxes after the external device rang a specified length of time. You can specify the length of time until automatic reception is started. ◦ User-friendly RX If you select ON, the machine automatically switches from telephone calling to fax reception by detecting the fax signal (CNG signal) when you lift the handset of the telephone or the answering machine answers.
  • Page 620 Setting the DRPD Ring Pattern (US and Canada only) If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone company, your telephone company will assign two or more telephone numbers with distinctive ring patterns to your single telephone line, allowing you to have different numbers for fax calls and voice calls using only one telephone line.
  • Page 621: Setting The Sender Information

    Setting the Sender Information You can set the sender information such as date/time, unit name, and unit fax/telephone number. About the Sender Information Setting the Date and Time Setting Daylight Saving Time (Summer Time) Registering User Information About the Sender Information If the unit name and unit fax/telephone number are registered, they are printed with date and time as sender information on the recipient's fax.
  • Page 622: Setting Daylight Saving Time (Summer Time)

    Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Device settings, then press the OK button. 4. Use the button to select Dev. user settings, then press the OK button. 5.
  • Page 623 4. Use the button to select Dev. user settings, then press the OK button. 5. Use the button to select DST setting, then press the OK button. 6. Use the button to select ON, then press the OK button. To disable summer time, select OFF. 7.
  • Page 624 Registering User Information This section describes the procedure to register the user information. Note • Before sending a fax, be sure to enter your name and fax/telephone number in Unit TEL no. registr. and Unit name registr. on the FAX user settings screen (for US only). Make sure that the machine is turned on.
  • Page 625: Sending Faxes Using The Operation Panel Of The Machine

    Sending Faxes Using the Operation Panel of the Machine Sending Faxes with the Numeric Buttons Basic Resending Faxes (Redialing a Busy Number) Sending Faxes Using Useful Functions...
  • Page 626: Sending Faxes With The Numeric Buttons

    Sending Faxes with the Numeric Buttons This section describes dialing and sending faxes directly using the Numeric buttons. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone.
  • Page 627 6. Use the button to select the scan resolution, then press the OK button. By pressing the OK button, the LCD returns to the Fax standby screen. The following settings are selectable on Scan resolution. Standard Suitable for text-only documents. Fine Suitable for fine-print documents.
  • Page 628 7. Start sending. • If you load the document in the ADF: The machine scans the document automatically and starts sending the fax. Note • To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, then follow the instructions on the LCD.
  • Page 629: Resending Faxes (Redialing A Busy Number)

    Resending Faxes (Redialing a Busy Number) There are two methods of redialing: Automatic redialing and Manual redialing. • Automatic Redialing If you send a document and the recipient's line is busy, the machine will redial the number after a specified interval. Automatic Redialing •...
  • Page 630 Make sure that the machine is turned on. 2. Press the FAX button. The Fax standby screen is displayed. Load documents on the platen glass or in the ADF. 4. Adjust the scan contrast and resolution as necessary. Note • For details on how to adjust the scan contrast and resolution, see Sending Faxes with the Numeric Buttons.
  • Page 631: Sending Faxes Using Useful Functions

    Sending Faxes Using Useful Functions Sending a Fax after Speaking on Telephone Sending a Fax Using the Memory Dialing Feature Searching a Registered Dial Code Number by Name Sending the Same Document to Several Recipients (Sequential Broadcasting) Preventing Mistransmission of Faxes Using the On Hook Dial Function...
  • Page 632: Sending A Fax After Speaking On Telephone

    Sending a Fax after Speaking on Telephone If you want to speak to the recipient before sending a fax, or if the recipient does not have a fax machine that can receive faxes automatically, send a fax manually after speaking to the recipient on the telephone to check whether the recipient can receive faxes.
  • Page 633 8. Ask the recipient to set the recipient's fax machine to receive faxes. 9. When you hear a high-pitched signal, press the Color button or the Black button. Press the Color button for color transmission, or the Black button for black & white transmission. Important •...
  • Page 634: Sending A Fax Using The Memory Dialing Feature

    Sending a Fax Using the Memory Dialing Feature Registering recipient's fax/telephone number and name for coded memory dial or group dial enables you to send faxes easily. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers.
  • Page 635 7. Select a coded memory dial code or a group dial code. 1. Use the button or the Numeric buttons to select a coded memory dial code or a group dial code. 2. Press the OK button. 8. Press the Color button for color transmission, or the Black button for black & white transmission.
  • Page 636: Searching A Registered Recipient By Name

    Searching a Registered Recipient by Name You can search a registered recipient by sorting in alphabetical order and send the fax. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone.
  • Page 637 Note • To return to the screen to select the coded memory dial code or the group dial code, press the button. 8. Use the Numeric buttons to enter the first letter of the recipient's name you want to search or of the group name you want to search.
  • Page 638: Sending The Same Document To Several Recipients (Sequential Broadcasting)

    Sending the Same Document to Several Recipients (Sequential Broadcasting) This machine allows you to prepare for sending the same document to a maximum of 21 recipients in one operation. The recipients can be specified with the Numeric buttons, coded memory dial, and group dial in combination.
  • Page 639 Press the Menu button, use the button to select Memory dial, then press the OK button. Next, select a recipient, then press the OK button. Sending a Fax Using the Memory Dialing Feature Searching a Registered Recipient by Name • By dialing using the Numeric buttons: Use the Numeric buttons to enter the recipient's fax/telephone number, then press the OK button.
  • Page 640: Preventing Mistransmission Of Faxes

    Preventing Mistransmission of Faxes This machine has two functions for preventing the mistransmission of faxes. • Sending faxes after entering the fax/telephone number twice This function requires you to re-enter the fax/telephone number after entering the number using the Numeric buttons, so that the machine prevents you from misdialing. Sending Faxes after Dialing Twice (Fax Number Re-entry) •...
  • Page 641 Sending a Fax after Speaking on Telephone Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Fax settings, then press the OK button. 4. Use the button to select Security control, then press the OK button.
  • Page 642: Using The On Hook Dial Function

    Using the On Hook Dial Function Follow the procedure below to send faxes with the on hook dial function. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone.
  • Page 643 7. When you hear a high-pitched signal, press the Color button or the Black button. Press the Color button for color transmission, or the Black button for black & white transmission. Important • Color transmission is available only when the recipient's fax machine supports color faxing. Note •...
  • Page 644: Registering Recipients

    Registering Recipients Registering Recipients Using the Operation Panel of the Machine Registering Recipients Using Speed Dial Utility...
  • Page 645: Registering Recipients Using The Operation Panel Of The Machine

    Registering Recipients Using the Operation Panel of the Machine Memory dialing allows you to dial fax/telephone numbers by simply pressing a few buttons. The following memory dialing methods are available: • Coded Memory Dialing Registering the recipient's fax/telephone number and name to the coded memory dial allows you to send a fax by entering the coded memory dial code assigned to that number or using the button to select the coded memory dial code after selecting Memory dial on the FAX menu screen.
  • Page 646: Registering Recipients To Coded Memory Dial

    Registering Recipients to Coded Memory Dial Before you can use the coded memory dialing feature, you need to register the recipients' fax/telephone numbers. Follow the procedure below to register the recipients' fax/telephone numbers. Make sure that the machine is turned on. 2.
  • Page 647 When you select this registration method, the screen to select the fax/telephone number or the name from the incoming call logs is displayed. 1. Use the button to select a fax/telephone number or a name, then press the OK button. The fax/telephone number selected from the incoming call logs is displayed.
  • Page 648 Entering Numbers, Letters, and Symbols 10. Press the OK button to finalize registration. Note • To register another recipient's number and name to a coded memory dial, select an unoccupied coded memory dial code and operate in the same procedure when you register. •...
  • Page 649: Registering Recipients For Group Dial

    Registering Recipients for Group Dial If you register two or more registered coded memory dial codes to a group dial, you can send the same document successively to all recipients registered to the group dial. Make sure that the machine is turned on. 2.
  • Page 650 After you use the Numeric buttons to enter the first letter of the recipient's name you want to search, the coded memory dial code is displayed in alphabetical order. Use the button to select a coded memory dial code to register to the group dial. 3.
  • Page 651: Changing Registered Information

    Changing Registered Information To change information registered for coded memory dial and group dial, follow the procedure below. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Fax settings, then press the OK button.
  • Page 652 Note • You can enter the fax/telephone number up to 60 digits (40 digits for the US, Canada, Korea and some regions of Latin America), including spaces. • For details on how to enter or delete characters: Entering Numbers, Letters, and Symbols •...
  • Page 653: Deleting Registered Information

    Deleting Registered Information To delete information registered for coded memory dial and group dial, follow the procedure below. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Fax settings, then press the OK button.
  • Page 654: Printing A List Of The Registered Destinations

    Printing a List of the Registered Destinations You can print a list of the recipients registered for memory dialing and can keep it near the machine to refer to when dialing. Make sure that the machine is turned on. Load paper. 3.
  • Page 655: Registering Recipients Using Speed Dial Utility

    Registering Recipients Using Speed Dial Utility About Speed Dial Utility Speed Dial Utility is a utility for forwarding the fax/telephone numbers registered on the machine to a computer and registering/changing them on the computer. In addition, you can register the fax/telephone number, user's name, user's fax/telephone number, and rejected numbers edited on the computer to the machine.
  • Page 656: Starting Up Speed Dial Utility

    Dial Utility is not displayed on the Start screen, select the Search charm, then search for "Speed Dial Utility". • In Windows 7, Windows Vista, or Windows XP, click Start and select All programs, Canon Utilities, Speed Dial Utility, and then Speed Dial Utility.
  • Page 657: Speed Dial Utility Dialog Box

    Speed Dial Utility Dialog box The following items are on the Speed Dial Utility dialog box. 1. Printer Name: Selects the machine for editing the registered information using Speed Dial Utility. 2. Display Printer Settings Loads the registered information on the machine selected for Printer Name: into Speed Dial Utility. 3.
  • Page 658 7. Instructions Displays this guide. 8. Exit Quits Speed Dial Utility. Information registered or edited using Speed Dial Utility is neither saved on the computer nor registered on the machine. 9. Save to PC... Saves information edited using Speed Dial Utility on the computer. 10.
  • Page 659: Saving Registered Information On The Machine To Your Computer

    Saving Registered Information on the Machine to Your Computer Follow the procedure below to save the speed dial (or memory dial)/group dial numbers, user's name, fax/ telephone number, or rejected numbers on the machine to the computer. Start up Speed Dial Utility. 2.
  • Page 660: Registering A Fax/Telephone Number Using Speed Dial Utility

    Registering a Fax/telephone Number Using Speed Dial Utility Follow the procedure below to register fax/telephone numbers. Note • Before you register fax/telephone numbers using Speed Dial Utility, make sure that no fax operations are in progress. Start up Speed Dial Utility. 2.
  • Page 661 1. Enter the group name. 2. Select the code you want to add to the group dial, then click Add >>. Note • You can only enter numbers that have already been registered. 6. Click OK. To continue registering fax/telephone numbers or a group dial, repeat steps 4 to 6. •...
  • Page 662: Changing A Fax/Telephone Number Using Speed Dial Utility

    Changing a Fax/telephone Number Using Speed Dial Utility Follow the procedure below to change fax/telephone numbers. Note • Before you change fax/telephone numbers using Speed Dial Utility, make sure that no fax operations are in progress. Start up Speed Dial Utility. 2.
  • Page 663 To add a member: Select the code to add to the group dial, then click Add >>. To delete a member: Select the code to delete from the group dial, then click << Delete. 5. Click OK. To continue changing fax/telephone numbers or group dials, repeat steps 4 and 5. •...
  • Page 664: Deleting A Fax/Telephone Number Using Speed Dial Utility

    Deleting a Fax/telephone Number Using Speed Dial Utility Follow the procedure below to delete fax/telephone numbers. Note • Before you delete fax/telephone numbers using Speed Dial Utility, make sure that no fax operations are in progress. Start up Speed Dial Utility. 2.
  • Page 665: Changing Sender Information Using Speed Dial Utility

    Changing Sender Information Using Speed Dial Utility Follow the procedure below to change the user's name or fax/telephone number. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click User Information Setting from Setting Item List:. The user's information is displayed.
  • Page 666: Registering/Changing Rejected Number Using Speed Dial Utility

    Registering/Changing Rejected Number Using Speed Dial Utility Follow the procedure below to register, change, or delete rejected numbers. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click Rejected Number Setting from Setting Item List:. The list of rejected numbers is displayed.
  • Page 667: Machine

    Calling the Registered Information Up from Your Computer and Registering the Information to the Machine You can register the fax/telephone numbers, user's name, user's fax/telephone number, and rejected numbers saved on the computer to the machine. Start up Speed Dial Utility. 2.
  • Page 668: Uninstalling Speed Dial Utility

    1. Select Control Panel from the Settings charm on Desktop > Programs > Programs and Features. 2. Select Canon Speed Dial Utility from the program list, then click Uninstall. If the User Account Control screen appears, click Continue. • In Windows 7 or Windows Vista: 1.
  • Page 669: Receiving Faxes

    Receiving Faxes Receiving Faxes Changing the Paper Settings Memory Reception Receiving Faxes Using Useful Functions...
  • Page 670: Receiving Faxes

    Receiving Faxes This section describes the preparation necessary for receiving a fax and how to receive a fax. Preparing for Receiving a Fax Prepare for receiving a fax according to the following procedure. Make sure that the machine is turned on. 2.
  • Page 671 When TEL priority mode is selected: • When the call is a fax: The telephone will ring when a call incomes. Pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, then hang up the handset.
  • Page 672 - The entire message should be no longer than 15 seconds. - In the message, tell your callers how to send a fax. • When the call is a voice call: The telephone will ring when a call incomes. Pick up the handset, and talk on the telephone. Note •...
  • Page 673 The machine will receive the fax automatically when the fax ring pattern is detected. Note • You can change the number of times to ring the telephone. Advanced Settings of Receive Mode • When the call is a voice call: The telephone will ring when a call incomes.
  • Page 674: Changing The Paper Settings

    Changing the Paper Settings This machine prints received faxes to paper loaded in the machine beforehand. You can use the operation panel to change the paper settings for printing faxes. Make sure that the settings are appropriate for the loaded paper. Important •...
  • Page 675 Note • The * (asterisk) on the LCD indicates the current setting. • Page size Select the page size from A4, Letter, LTR, or Legal. Note • Some of page sizes are not available depending on the country or region of purchase. •...
  • Page 676: Memory Reception

    Memory Reception If the machine was not able to print the received fax, the received fax is stored in the machine's memory. The FAX Memory lamp is lit and Received in memory is displayed on the LCD. Important • If the power plug is disconnected, all faxes stored in the machine's memory are deleted. The next time you turn the machine on, press the OK button after a confirmation screen is displayed.
  • Page 677 ◦ Paper has run out: Load the paper and press the OK button. ◦ A different size of paper from that specified by Page size is loaded: Load the same size of paper as that specified by Page size, then press the OK button. ◦...
  • Page 678: Receiving Faxes Using Useful Functions

    Receiving Faxes Using Useful Functions Remote Reception Rejecting Fax Reception Using the Caller ID Service to Reject Calls...
  • Page 679: Remote Reception

    Remote Reception If the machine is located away from the telephone, pick up the handset of the telephone connected to the machine and dial 25 (the remote reception ID) to receive faxes (remote reception). • If you use a rotary pulse line, temporarily switch your telephone to tone dialing. For details on how to switch to tone dialing, refer to your telephone's instruction manual.
  • Page 680: Rejecting Fax Reception

    Rejecting Fax Reception You can set the machine to reject faxes with no sender information or those from specific senders. Select one of the following conditions to reject faxes. • Faxes with no caller identification. • Faxes from senders not registered to the coded memory dial codes. •...
  • Page 681 2. Use the button to select the dial code to register, then press the OK button. 3. Use the button to select a registration method, then press the OK button. Register the rejected number depending on the registration method. • From call log (OUT) When you select this registration method, the screen to select the fax/telephone number from the outgoing call logs is displayed.
  • Page 682 • You can register the rejected number in Rejected numbers in TEL no. registration under Fax settings.
  • Page 683: Using The Caller Id Service To Reject Calls

    Using the Caller ID Service to Reject Calls If you subscribe to the Caller ID service, the machine detects the sender's Caller ID. If the sender's ID matches the condition specified in this setting, the machine rejects the phone call or fax reception from the sender.
  • Page 684: Other Useful Fax Functions

    Other Useful Fax Functions Using the Information Services Transmission/Reception of Faxes Using ECM Document Stored in Machine's Memory Summary of Reports and Lists...
  • Page 685: Using The Information Services

    Using the Information Services You can use various information services such as provided by banks, and make airline reservations or hotel reservations. Since these services require tone dialing to use their services, you need to temporarily switch to tone dialing if your machine is connected to a rotary pulse line. Using the Touch Tone Line Using the Rotary Pulse Line Important...
  • Page 686 Using the Rotary Pulse Line • Dialing by Using the On Hook Dial Function Note • You can use the on hook dial function only when On-hook setting in Security control under Fax settings is set to Enable. Security control Make sure that the machine is turned on.
  • Page 687: Transmission/Reception Of Faxes Using Ecm

    Transmission/Reception of Faxes Using ECM This machine is set to send/receive faxes in Error Correction Mode (ECM). If the recipient's fax machine is compatible with ECM, ECM automatically corrects errors and resends the fax. Note • If the sender's or recipient's fax machine is not compatible with ECM, the fax will be sent/received without automatic error correction.
  • Page 688: Document Stored In Machine's Memory

    Document Stored in Machine's Memory If the sending faxes is not complete or the machine was not able to print the received faxes, these faxes are stored in the machine's memory. If an error occurred during a fax transmission, the document is not stored in the machine's memory. In the following cases, the machine is not able to print the received fax and will automatically store the fax in its memory.
  • Page 689: Printing A Document In Machine's Memory

    Printing a Document in Machine's Memory You can print a specified document in the machine's memory or print all the documents in its memory at a time. When printing a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
  • Page 690 Note • A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received. • Each mark before the transaction number indicates the following: No mark: Indicates a black and white document. : Indicates a color document.
  • Page 691: Deleting A Document In Machine's Memory

    Deleting a Document in Machine's Memory You can delete a specified document in the machine's memory or delete all the documents in its memory at a time. Note • When deleting a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
  • Page 692 Specify the document and delete it following the procedure below. 1. Use the button to select the transaction number (TX/RX no.) of the document you want to delete, then press the OK button. The confirmation screen is displayed. 2. Use the button to select the transaction number of the document you want to delete, then press the OK button.
  • Page 693: Summary Of Reports And Lists

    Summary of Reports and Lists The machine prints the report of sending or receiving a fax automatically. You can print the list of the fax/ telephone number or the current settings. Type of Reports and Lists Printing Report or List Type of Reports and Lists Report or List Description...
  • Page 694 • At the time of purchase, ERROR TX REPORT is set to be printed only when a transmission error occurred. You can set the machine to print TX REPORT each time it sends a document, or disable printing of the report by selecting TX report in Auto print settings under Fax settings.
  • Page 695 • CALLER HISTORY Note • CALLER HISTORY may not be supported depending on the country or region of purchase. Make sure that the machine is turned on. Load paper. 3. Press the FAX button. The Fax standby screen is displayed. 4.
  • Page 696 #001 Document is jammed in The document is jammed in the ADF. the ADF. When the error is cleared, redo the operation. #003 Document is too long. You attempted to send a document longer than 15.75 inches / 400 mm. You cannot send a document longer than 15.75 inches / 400 mm from the ADF.
  • Page 697 Errors When You Receive a Fax If an error occurs when you receive a fax, the error number is printed on RX REPORT (there are some errors for which the cause is also printed). The causes corresponding to the error numbers are as follows. Cause Action #003 It takes too long to...
  • Page 698: Sending Faxes From A Computer

    Sending Faxes from a Computer Sending a FAX (Fax Driver) Basic Creating an Address Book (Fax Driver) Edit or Remove a Recipient from an Address Book (Fax Driver) Search for a Recipient in an Address Book (Fax Driver) Troubleshooting Problems Sending Faxes (Fax Driver) General Notes (Fax Driver)
  • Page 699: Sending A Fax (Fax Driver)

    2. Open the document you want to fax with an application (such as Notepad), and then click the Print command. (The command is Print... on the File menu.) 3. In Select Printer or Name in the Print dialog box, select Canon XXX series FAX (where "XXX" is the model name).
  • Page 700 Printing Preferences. (Where "XXX" is the model name.) • Windows Vista: 1. From the Start menu, select Control Panel > Hardware and Sound > Printers. 2. Right-click the Canon XXX series FAX icon (where "XXX" is the model name) and select Printing Preferences..• Windows XP: 1.
  • Page 701 Important • You cannot specify a recipient if there is no recipient registered in the address book. Register the recipient in the address book and reopen the address book. For details on how to register recipients in the address book, see "Creating an Address Book (Fax Driver)."...
  • Page 702: Canceling Transmission

    Important • If you cannot send a fax due to line failure, etc., see "Troubleshooting Problems Sending Faxes (Fax Driver)." Canceling Transmission If you click Send Now in the Send FAX dialog box, the printer icon is displayed in the taskbar. Double- click this icon to display the list of fax jobs awaiting transmission or being sent.
  • Page 703: Creating An Address Book (Fax Driver)

    1. Click the Settings charm > Control Panel > Hardware and Sound > Devices and Printers. 2. Right-click the Canon XXX series Printer icon or Canon XXX series FAX icon and select Printing Preferences, then Canon XXX series FAX. (Where "XXX"...
  • Page 704 Note • In Windows XP, when you open the address book for the first time, the Setup Windows Address Book dialog box will be displayed. Refer to "Setup when Opening the Address Book for the First Time (Windows XP)" for details. •...
  • Page 705 Note • For faxing, you can only specify the Contact (one recipient). You cannot specify a Distribution List. 5. Enter the First, Middle, and Last of the contact in the Name and E-mail tab (Name tab when using Windows XP) on the Properties dialog box. The recipient's name will be printed at the top of the fax received by the recipient.
  • Page 706 Advanced settings, then click OK. 3. From the Start menu, select XXXX (user name), then double-click AppData > Roaming > Canon > MP5 to open the folder. 4. Double-click the ".wab" file. The address book will be reflected in Windows Vista automatically.
  • Page 707: Setup When Opening The Address Book For The First Time (Windows Xp)

    Setup when Opening the Address Book for the First Time (Windows XP) In Windows XP, when you open the address book for the first time, the Setup Windows Address Book dialog box will be displayed and you can set the Windows Address Book you want to use. To Create a New Windows Address Book (WAB File) Exclusively for Faxing: Select Create a new Windows Address Book file for faxing., then click OK.
  • Page 708: Edit Or Remove A Recipient From An Address Book (Fax Driver)

    1. Click the Settings charm > Control Panel > Hardware and Sound > Devices and Printers. 2. Right-click the Canon XXX series Printer icon or Canon XXX series FAX icon and select Printing Preferences, then Canon XXX series FAX. (Where "XXX"...
  • Page 709 3. Select the recipient you want to edit from the Address Book dialog box, then click Properties..4. Change information as needed on the Properties dialog box, then click OK.
  • Page 710 1. Click the Settings charm > Control Panel > Hardware and Sound > Devices and Printers. 2. Right-click the Canon XXX series Printer icon or Canon XXX series FAX icon and select Printing Preferences, then Canon XXX series FAX. (Where "XXX"...
  • Page 711 3. Select the recipient you want to delete from the Address Book dialog box, then click Delete. 4. When a confirmation message is displayed, click Yes.
  • Page 712: Search For A Recipient In An Address Book (Fax Driver)

    1. Open the document you want to fax with an application (such as Notepad), and then click the Print command. (The command is Print... on the File menu.) 2. In Select Printer or Name in the Print dialog box, select Canon XXX series FAX (where "XXX" is the model name).
  • Page 713 If the entered name is found, the recipient will be displayed in the contact list with its name selected. While the name is selected, click Set as Recipient to enter it as the recipient. Important • You cannot search by criteria other than name.
  • Page 714: Troubleshooting Problems Sending Faxes (Fax Driver)

    Troubleshooting Problems Sending Faxes (Fax Driver) Is the power turned on? Check 1 You cannot send faxes if the power is turned off. Press the ON button to turn the power on. If you disconnected the power cord without turning off the power (one of the buttons on the operation panel is lit), reconnecting it turns on the power automatically.
  • Page 715 Check if a message is displayed on the LCD monitor. If a support code is displayed, see "Support Code List" for your model from Home of the Online Manual. If no support code is displayed, see "A Message Is Displayed" for your model from Home of the Online Manual. If you are in a hurry, press the Stop button to close the message, then send the fax.
  • Page 716: General Notes (Fax Driver)

    • The fax driver does not work correctly if you uncheck the Enable printer pooling option on the Ports tab of the Canon XXX series FAX Properties dialog box (where "XXX" is the model name). Check that the option is checked by following the instructions below: ◦...
  • Page 717 ◦ Windows Vista: 1. From the Start menu, select Control Panel > Hardware and Sound > Printers. 2. Right-click the Canon XXX series FAX icon (where "XXX" is the model name) and select Properties. The Canon XXX series FAX Properties dialog box (where XXX is the model name) appears.
  • Page 718: Troubleshooting

    Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality...
  • Page 719: Problems With Network Communication

    Problems with Network Communication Problems with the Machine While Using with Network Cannot Detect a Machine on a Network Other Problems with Network...
  • Page 720: Problems With The Machine While Using With Network

    Problems with the Machine While Using with Network The Machine Stopped Working Suddenly Ink Remaining Level Is Not Displayed on Machine Status Monitor of the Printer Printing Speed Is Slow Cannot Use the Machine on Replacing an Access Point or Changing Its settings...
  • Page 721: The Machine Stopped Working Suddenly

    The Machine Stopped Working Suddenly Cannot Communicate with the Machine After the Network Settings Are Changed Cannot Communicate with the Machine over the Wireless LAN Cannot Print, Scan, or Fax from a Computer Connected to the Network Cannot Communicate with the Machine After the Network Settings Are Changed It may take a while for the computer to obtain the IP address, or you may need to restart your computer.
  • Page 722 Make sure that the firewall of the security software is disabled. Check10 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 723: Ink Remaining Level Is Not Displayed On Printer Status Monitor Of The Machine

    Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Machine Use the printer driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver. How to Open the Printer Driver Setup Window...
  • Page 724: Printing Speed Is Slow

    Printing Speed Is Slow The machine may be printing out a large job issued from another computer. Check1 Make sure that the radio status is good and adjust the installation positions Check2 while monitoring the radio status with IJ Network Tool. Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the access point and the machine.
  • Page 725: Cannot Use The Machine On Replacing An Access Point Or Changing Its Settings

    Cannot Use the Machine on Replacing an Access Point or Changing Its settings When you replace an access point, perform network setup of the machine again. Perform network setup again with the Setup CD-ROM or perform it again according to the instructions on our website.
  • Page 726: Cannot Detect A Machine On A Network

    Cannot Detect a Machine on a Network Cannot Detect the Machine When Setting up Network Communication The Machine Cannot Be Detected in the Wireless LAN...
  • Page 727: Cannot Detect The Machine When Setting Up Network Communication

    Cannot Detect the Machine When Setting up Network Communication If the machine could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the machine. Cannot Detect the Machine during Wireless LAN Setup: Check 1...
  • Page 728: Cannot Detect The Machine During Wireless Lan Setup: Check 1

    Cannot Detect the Machine during Wireless LAN Setup: Check 1 Are the computer and network device (router, access point, etc.) configured and can the computer connect to the network? Make sure that you can view web pages on your computer. If you cannot view any web pages: Configure the computer and network device.
  • Page 729: Cannot Detect The Machine During Wireless Lan Setup: Check 2

    • When the message does not appear on your computer: Cancel to set up, then set the security software to allow Canon software* to access the network. * On the Setup CD-ROM, select win > Driver > DrvSetup, then set the security software to allow the file Setup.exe or Setup64.exe to access the network.
  • Page 730: Cannot Detect The Machine During Wireless Lan Setup: Check 3

    Cannot Detect the Machine during Wireless LAN Setup: Check 3 Check the settings of the access point. Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.
  • Page 731: The Machine Cannot Be Detected In The Wireless Lan

    If not, perform setup with the Setup CD-ROM or perform it according to the instructions on our website. When using IJ Network Tool, click Update to search for the machine again. Check5 Canon IJ Network Tool Screen When searching for a machine over a network, make sure that the machine is Check6 associated with the port.
  • Page 732 Make sure that the firewall of the security software is disabled. Check13 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 733: Other Problems With Network

    Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Admin Password Set to the Machine Was Forgotten Checking Information about the Network Packets Are Sent Steadily How to Restore the Machine's Network Settings to Factory Default...
  • Page 734: Forgot An Access Point Name, Ssid, Or A Network Key

    Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP/WPA/WPA2 Key Is Set (You Forgot the WEP/WPA/WPA2 Key) How to Set a WEP/WPA/WPA2 Key Cannot Connect with an Access Point to Which a WEP/WPA/WPA2 Key Is Set (You Forgot the WEP/WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer.
  • Page 735: The Message Is Displayed On The Computer Screen During Setup

    The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Search Screen "You are connecting the machine to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen is displayed if an administrator password is set to the machine which has already been set up.
  • Page 736: The Admin Password Set To The Machine Was Forgotten

    The Admin Password Set to the Machine Was Forgotten Initialize the LAN settings. How to Restore the Machine's Network Settings to Factory Default After initializing the LAN settings, perform setup with the Setup CD-ROM or perform it according to the instructions on our website.
  • Page 737: Checking Information About The Network

    To display the network setting information using IJ Network Tool, select Network Information on the View menu. Canon IJ Network Tool Screen Checking the IP Address or the MAC Address of the Computer To check the IP address or MAC address assigned to the computer, follow the procedure below.
  • Page 738 "XXX.XXX.XXX.XXX" is the IP address of the target device. If the communication is available, a message such as the following is displayed. Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255 When Request timed out is displayed, the communication is not available. Checking the Network Setting Information To check the IP address or the MAC address of the machine, print out the network setting information using the operation panel of the machine.
  • Page 739: Packets Are Sent Steadily

    IJ Network Scanner Selector EX. To disable IJ Network Scanner Selector EX, right-click the icon on the notification area on the desktop, then select Disable Canon IJ Network Scanner Selector EX.
  • Page 740: How To Restore The Machine's Network Settings To Factory Default

    How to Restore the Machine's Network Settings to Factory Default Important • Note that initialization erases all network settings on the machine, and printing, scanning, or faxing operation from a computer over network may become impossible. To use the machine over network, perform setup with the Setup CD-ROM or perform it according to the instructions on our website.
  • Page 741: Problems With Printing

    Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Copying/Printing Stops Before It Is Completed...
  • Page 742: Printing Does Not Start

    Printing Does Not Start Make sure that the power plug is securely plugged in, then press the ON button Check1 to turn the machine on. While the POWER lamp is flashing, the machine is initializing. Wait until the POWER lamp stops flashing and remains lit.
  • Page 743 3. Open the properties of the printer driver for the machine. • In Windows 8 or Windows 7, right-click the "Canon XXX series Printer" icon (where "XXX" is your machine's name), then select Printer properties. • In Windows Vista or Windows XP, right-click the "Canon XXX series Printer" icon (where "XXX" is your machine's name), then select Properties.
  • Page 744: Paper Jams

    Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD: For details on how to remove the jammed paper, refer to Support Code List (When Paper Is Jammed).
  • Page 745: Paper Does Not Feed Properly/"No Paper" Error Occurs

    Paper Does Not Feed Properly/"No Paper" Error Occurs Make sure that paper is loaded. Check1 Loading Paper Make sure of the following when you load paper. Check2 • When loading two or more sheets of paper, flip through the paper before loading. •...
  • Page 746 • To set by using the operation panel Press the Setup button, select Device settings and Output settings in this order, and then set Prevent double-feed to ON. Changing the Machine Settings on the LCD • To set by using your computer Open the printer driver setup window, and in Custom Settings in the Maintenance sheet, select the Prevent paper double-feed check box, and then click OK.
  • Page 747: Copying/Printing Stops Before It Is Completed

    Copying/Printing Stops Before It Is Completed Is the paper loaded? Check1 Make sure that paper is loaded. If the machine has run out of paper, load paper. Do the printing documents have lots of photographs or illustrations? Check2 As printing large data such as photos or graphics takes time for the machine and the computer to process, the machine may appear to have stopped operating.
  • Page 748: Problems With Printing Quality

    Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected...
  • Page 749: Print Results Not Satisfactory

    Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Do the page size and media type settings match the size and type of the loaded Check1 paper? When these settings are incorrect, you cannot obtain a proper print result.
  • Page 750: Cannot Print To End Of Job

    Cannot Print to End of Job Select the setting not to compress the printing data. Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on the Page Setup sheet on the printer driver.
  • Page 751: No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks

    No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks...
  • Page 752 Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head...
  • Page 753 • When copying, see also the sections below: Is the platen glass or the glass of ADF dirty? Check6 Clean the platen glass or the glass of ADF. Cleaning the Platen Glass and Document Cover Note • If the glass of ADF is dirty, black streaks appear on the paper as shown below. Check that the original is loaded correctly on the platen glass or in the ADF.
  • Page 754: Colors Are Unclear

    Colors Are Unclear Is the Nozzle Check Pattern printed properly? Check1 Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning.
  • Page 755: Lines Are Misaligned

    Lines Are Misaligned Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform Print Head Alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
  • Page 756: Line Does Not Print Or Prints Partially

    Line Does Not Print or Prints Partially Is the Page Layout Printing performed or the Binding margin function used? Check1 When the Page Layout Printing or Binding margin function is being used, thin lines may not be printed. Try thickening the lines in the document. Is the size of the print data extremely large? Check2 Click Print Options on the Page Setup sheet on the printer driver.
  • Page 757: Image Does Not Print Or Prints Partially

    Image Does Not Print or Prints Partially Select the setting not to compress the printing data. Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on the Page Setup sheet on the printer driver.
  • Page 758: Printed Paper Curls Or Has Ink Blots

    Is Photo Paper used for printing photographs? Check3 When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Plus Glossy II or other Canon speciality paper. Media Types You Can Use...
  • Page 759: Paper Is Smudged/Printed Surface Is Scratched

    Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Is the appropriate type of paper used? Check the followings: Check2 •...
  • Page 760 1. Roll up the paper in the opposite direction to the paper curl as shown below. 2. Check that the paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled inward.
  • Page 761 If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. • When printing from your computer Reduce the intensity setting in the printer driver and try printing again. 1.
  • Page 762 Note • To prevent the inside of the machine from stains, set the paper size correctly. Set the time to dry the printed surface longer. Check10 Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented. 1.
  • Page 763: Back Of The Paper Is Smudged

    Back of the Paper Is Smudged Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform the Bottom Plate Cleaning to clean the inside of the machine. Check2 Cleaning the Inside of the Machine (Bottom Plate Cleaning) Note •...
  • Page 764: Vertical Lines Are Printed On The Sides Of The Printout

    Vertical Lines Are Printed on the Sides of the Printout Is the size of the loaded paper correct? Check The vertical lines may be printed in the margin if the size of the loaded paper is larger than that you have specified.
  • Page 765: Colors Are Uneven Or Streaked

    Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
  • Page 766 Perform Print Head Alignment. Check3 Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer.
  • Page 767: Ink Is Not Ejected

    Ink Is Not Ejected When a FINE cartridge runs out of ink, replace it with a new one. Check1 Is the FINE cartridge installed properly? Check2 If the FINE cartridge is not installed securely, ink may not be ejected correctly. Open the paper output cover, then the head cover opens.
  • Page 768: Problems With Scanning

    Problems with Scanning Problems with Scanning Scan Results Not Satisfactory Software Problems...
  • Page 769: Problems With Scanning

    Problems with Scanning Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Cannot Scan Multiple Items at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed "There is not enough memory."...
  • Page 770: Scanner Does Not Work

    Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Connect the USB cable to a different USB port on the computer. Check 2 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 3 connect it to a USB port on the computer.
  • Page 771: Scangear (Scanner Driver) Does Not Start

    ScanGear (Scanner Driver) Does Not Start Make sure that MP Drivers is installed. Check 1 If not installed, install MP Drivers from the Setup CD-ROM or the web page. Select your scanner or printer on the application's menu. Check 2 Important •...
  • Page 772: Error Message Appears And The Scangear (Scanner Driver) Screen Does Not Appear

    Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Make sure that your scanner or printer is turned on. Check 1 Turn off your scanner or printer, then reconnect the USB cable and replug the Check 2 power cord.
  • Page 773: Cannot Scan Multiple Items At One Time

    Cannot Scan Multiple Items at One Time Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Check if you can properly scan one item. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.
  • Page 774: Cannot Scan Properly With Auto Scan

    Cannot Scan Properly with Auto Scan Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Multiple items scanning may not be supported. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.
  • Page 775: Slow Scanning Speed

    Slow Scanning Speed To view the image on a monitor, set the output resolution to around 150 dpi. To Check 1 print, set it to around 300 dpi. Resolution Set Fading Correction, Grain Correction, etc. to None. Check 2 Refer to "Image Settings" for your model from Home of the Online Manual for details. In IJ Scan Utility, deselect the Correct slanted text document / Detect the Check 3 orientation of text document and rotate image checkbox and scan again.
  • Page 776: There Is Not Enough Memory." Message Is Displayed

    "There is not enough memory." Message Is Displayed Exit other applications and try again. Check 1 Reduce the resolution or output size and scan again. Check 2 Resolution...
  • Page 777: Computer Stops Operating During Scanning

    Computer Stops Operating during Scanning Restart the computer, reduce the output resolution in ScanGear (scanner Check 1 driver) and scan again. Refer to "Output Settings" for your model from Home of the Online Manual for details. Delete unnecessary files to obtain sufficient free hard disk space, then scan Check 2 again.
  • Page 778: Scanner Does Not Work After Upgrading Windows

    If you are logged on to an administrator account, follow the on-screen instructions. • Windows XP: 1. From the Start menu, select Control Panel > Add or Remove Programs. 2. Select Canon IJ Scan Utility, then click Change/Remove. 3. When a confirmation appears, click Yes. 4. When uninstallation is complete, click OK.
  • Page 779: Scanned Image Does Not Open

    Scanned Image Does Not Open If the data format is not supported by the application, scan the image again and Check select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
  • Page 780: Scan Results Not Satisfactory

    Scan Results Not Satisfactory Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Item Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor...
  • Page 781: Scan Quality (Image Displayed On The Monitor) Is Poor

    Scan Quality (Image Displayed on the Monitor) Is Poor Increase the scanning resolution if the image is jagged. Check 1 Resolution Set the display size to 100 %. Check 2 Some applications do not display images clearly if the display size is too small. If moire (stripe pattern) appears, take the following measures and scan again.
  • Page 782: Scanned Image Is Surrounded By Extra White Areas

    Scanned Image Is Surrounded by Extra White Areas Specify the scan area. Check Click (Auto Crop) in whole image view of ScanGear (scanner driver) to automatically display the cropping frame (scan area) according to the item size. You can also manually specify the scan area in thumbnail view or when there are white margins along the item (for example, in photos), or when you want to create custom cropping frames.
  • Page 783: Cannot Scan At The Correct Size

    Cannot Scan at the Correct Size Make sure that the items are placed correctly. Check Placing Items (When Scanning from a Computer)
  • Page 784: Panel

    Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Check that the settings match the item to be scanned. Check 2 If you cannot scan properly by automatically detecting the item type, specify the item type and size.
  • Page 785: Item Is Placed Correctly, But The Scanned Image Is Slanted

    Item Is Placed Correctly, but the Scanned Image Is Slanted When Document or Magazine is selected for Select Source, deselect the Check Correct slanted text document checkbox and scan the item again. Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box...
  • Page 786: Scanned Image Is Enlarged (Reduced) On The Computer Monitor

    Scanned Image Is Enlarged (Reduced) on the Computer Monitor Change the display setting in the application. Check 1 Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Note • You cannot reduce the image size in Paint. To reduce the display size, open the images in an application. Change the resolution setting in ScanGear (scanner driver) and scan again.
  • Page 787: Software Problems

    Software Problems The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting an E-mail Client...
  • Page 788: The E-Mail Client You Want To Use Does Not Appear In The Screen For Selecting An E-Mail Client

    The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting an E-mail Client Check that the e-mail client's MAPI is enabled. Check Refer to the e-mail client's manual for how to set MAPI. If the problem is not solved even when MAPI is enabled, select None (Attach Manually) in the screen for selecting an e-mail client, then manually attach the image to the outgoing e-mail.
  • Page 789: Problems With Faxing

    Problems with Faxing Problems Sending Faxes Problems Receiving Faxes Cannot Send a Fax Clearly Telephone Problems...
  • Page 790: Problems Sending Faxes

    Problems Sending Faxes Cannot Send a Fax Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial Using the Numeric Buttons Errors Often Occur When You Send a Fax Cannot Send a Fax Is the power turned on? Check1 • You cannot send faxes if the power is turned off. Press the ON button to turn the power on. •...
  • Page 791 When you send a fax manually, dial the number with Enable selected for On-hook setting in Security control under Fax settings, or dial the number using the telephone connected to the machine. Security control Is Dial tone detect set to ON? Check6 Resend the fax after a while.
  • Page 792 Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial Using the Numeric Buttons Have you already selected the recipient from the redial history, or already Check dialed a number by using the Numeric buttons? You can dial one recipient by selecting from the redial history or by using the Numeric buttons as the recipient of sequential broadcasting.
  • Page 793: Problems Receiving Faxes

    Problems Receiving Faxes Cannot Receive a Fax, Cannot Print a Fax Machine Does Not Switch Automatically between Voice and Fax Calls Quality of Received Fax is Poor Cannot Receive a Color Fax Errors Often Occur When You Receive a Fax Cannot Receive a Fax, Cannot Print a Fax Is the power turned on? Check1...
  • Page 794 Reconnect it to the telephone line jack. Basic Connection Is a different size of paper from that specified by Page size loaded? Check5 If a different size of paper from that specified by Page size is loaded for printing faxes, the received faxes will not be printed and will be stored in the machine's memory (Memory Reception).
  • Page 795: Quality Of Received Fax Is Poor

    Is the machine set to the appropriate receive mode? Check10 Check the receive mode setting and change it to a mode suited to your connection if necessary. Setting the Receive Mode Is FAX RX reject set to ON? Check11 Select OFF for FAX RX reject in Security control under Fax settings. For details on how to set, see Rejecting Fax Reception.
  • Page 796 Adv. FAX settings • Contact the sender and ask the sender to check whether the machine is set to enable ECM transmission. If the sender's or recipient's fax machine is not compatible with ECM, the fax will be sent/received without automatic error correction.
  • Page 797: Cannot Send A Fax Clearly

    Cannot Send a Fax Clearly Is the document loaded correctly? Check1 Remove the document, then reload it on the platen glass or in the ADF. Loading Originals Is the platen glass and/or the inner side of the document cover and/or the glass Check2 of ADF dirty? Clean the platen glass and/or the inner side of the document cover and/or the glass of ADF, then reload the...
  • Page 798: Telephone Problems

    Telephone Problems Cannot Dial Telephone Disconnects During a Call Cannot Dial Is the telephone line cable connected correctly? Check1 Check that the telephone line cable is connected correctly. Basic Connection Is the telephone line type of the machine or the external device set correctly? Check2 Check the telephone line type setting and change it as necessary.
  • Page 799: Problems With The Machine

    Problems with the Machine The Machine Cannot Be Powered On Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Machine with USB Connection LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCD Printer Status Monitor Is Not Displayed...
  • Page 800: The Machine Cannot Be Powered On

    The Machine Cannot Be Powered On Press the ON button. Check1 Make sure that the power plug is securely plugged into the power cord Check2 connector of the machine, then turn it back on. Unplug the machine from the power supply, then plug the machine back in and Check3 turn the machine back on after leaving it for at least 3 minutes.
  • Page 801: Cannot Connect To Computer With A Usb Cable Properly

    Cannot Connect to Computer with a USB Cable Properly Printing or Scanning Speed Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Is Displayed If your system environment is not fully compatible with Hi-Speed USB, the machine will operate at a lower speed provided under USB 1.1.
  • Page 802: Cannot Communicate With The Machine With Usb Connection

    Cannot Communicate with the Machine with USB Connection Make sure that the machine is turned on. Check1 Make sure that the USB cable is connected properly. Check2 Connecting the Machine to the Computer Using a USB Cable to connect the USB cable properly. Do not start up IJ Network Tool while printing.
  • Page 803: Lcd Cannot Be Seen At All

    LCD Cannot Be Seen At All • If the POWER lamp is off: The machine is not powered on. Connect the power cord and press the ON button. • If the POWER lamp is lit: The LCD may be in the screen-saver mode. Press a button other than the ON button on the operation panel.
  • Page 804: An Unintended Language Is Displayed On The Lcd

    An Unintended Language Is Displayed on the LCD Select the language you want to be displayed according to the following procedure. 1. Press the Setup button, then wait for about 5 seconds. 2. Press the button twice, then press the OK button. 3.
  • Page 805: Printer Status Monitor Is Not Displayed

    Printer Status Monitor Is Not Displayed Is the printer status monitor enabled? Check Make sure that Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open the printer driver setup window. How to Open the Printer Driver Setup Window 2.
  • Page 806: Problems With Installation/Downloading

    Problems with Installation/Downloading Cannot Install the MP Drivers Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear How to Update MP Drivers in Network Environment Uninstalling IJ Network Tool...
  • Page 807: Cannot Install The Mp Drivers

    Cannot Install the MP Drivers • If the installation does not start even after the Setup CD-ROM is inserted into your computer's disc drive: Start the installation following the procedure below. 1. Select items as shown below. ◦ In Windows 8, select the Explorer icon in Taskbar on Desktop, then select Computer from the list on the left.
  • Page 808 Note • The printer is not detected. Check the connection. may be displayed depending on the computer you use. Make sure that the USB cable is securely plugged in to the machine and the Check1 computer. Follow the procedure below to connect the machine and the computer Check2 again.
  • Page 809: Easy-Webprint Ex Does Not Start Up Or Easy-Webprint Ex Menu Does Not Appear

    Is Canon Easy-WebPrint EX displayed on the Toolbars menu in the Internet Check1 Explorer's View menu? If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the latest Easy-WebPrint EX onto your computer from our website. Note •...
  • Page 810: How To Update Mp Drivers In Network Environment

    How to Update MP Drivers in Network Environment Download the latest MP Drivers in advance. To obtain the latest MP Drivers, access our web site through the Internet and download the latest MP Drivers for your model. After uninstalling the MP Drivers, install the latest MP Drivers according to the regular procedure. When the connection method selection screen is displayed, select Use the printer with wireless LAN connection.
  • Page 811: Uninstalling Ij Network Tool

    1. Select Control Panel from the Settings charm on Desktop > Programs > Programs and Features. 2. Select Canon IJ Network Tool from the program list, then click Uninstall. If the User Account Control screen appears, click Continue. • In Windows 7 or Windows Vista: 1.
  • Page 812: About Errors/Messages Displayed

    About Errors/Messages Displayed If an Error Occurs A Message for Faxing Is Displayed on the LCD A Message Is Displayed...
  • Page 813: If An Error Occurs

    If an Error Occurs When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, a Support Code (error number) is displayed on the computer screen or the LCD. •...
  • Page 814: A Message For Faxing Is Displayed On The Lcd

    A Message for Faxing Is Displayed on the LCD If a message is displayed on the Fax standby screen, take the corresponding action described below. Message Action Auto redial The machine is waiting to redial the recipient's number because the line was busy or the recipient did not answer when you tried to send a document.
  • Page 815 Load the same size of paper as that specified by Page size, then press the OK button. • Page size is set to other than A4, Letter, LTR, or Legal: Set Page size to A4, Letter, LTR, or Legal. Changing the Paper Settings Note •...
  • Page 816 When sending a fax, resend it. If this message still appears, delete the faxes stored in the machine's memory, divide the faxes for sending, and send them again. When receiving a fax, have the sender resend the faxes. Change the The paper settings are incorrect.
  • Page 817: A Message Is Displayed

    A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer or on the LCD for some error or message. For details on errors with Support Codes, refer to Support Code List.
  • Page 818 Faxes. 3. Open the properties of printer driver for the machine. • In Windows 8 or Windows 7, right-click the "Canon XXX series Printer" icon (where "XXX" is your machine's name), then select Printer properties. • In Windows Vista or Windows XP, right-click the "Canon XXX series Printer" icon (where "XXX" is your machine's name), then select Properties.
  • Page 819 Set the correct printer port on Diagnose and Repair Printer. Follow the on-screen instructions to set the correct printer port, then select your machine's name. In Windows 7, Windows Vista, or Windows XP, click Start and select All programs, Canon Utilities, Canon My Printer, Canon My Printer, then select Diagnose and Repair Printer. Follow the on-screen instructions to set the correct printer port, then select your machine's name.
  • Page 820: Other Error Messages

    Other Error Messages If an error message is displayed outside the printer status monitor, check the Check following: • "Could not spool successfully due to insufficient disk space" Delete any unnecessary files to increase the amount of free space on the disk. •...
  • Page 821 This dialog box appears when administrative rights are required to perform a task. If you are logged on to an administrator account, follow the on-screen instructions. 2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program. 3. Select Change. If you select Yes after you have followed the on-screen instructions, the confirmation screen will be displayed at the time of the next survey.
  • Page 822: If You Cannot Resolve The Problem

    If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the machine or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution •...
  • Page 823: Support Code List

    Support Code List The support code appears on the LCD and the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the LCD or the computer screen and take the appropriate action.
  • Page 824 • 9000 to 9ZZZ 9500 • A000 to ZZZZ B200 B201 About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed).
  • Page 825: Support Code List (When Paper Is Jammed)

    Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case. • If you can see the jammed paper at the paper output slot: 1300 • If you can see the jammed paper at the front tray/If you cannot see the jammed paper either at the paper output slot or at the front tray: 1303 •...
  • Page 826 1300 Cause Paper is jammed in the paper output slot. Action If you can see the jammed paper at the paper output slot, remove the paper following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory.
  • Page 827 • If the paper tears and you cannot remove the jammed paper from the paper output slot, remove the paper from inside the machine. Paper Is Jammed inside the Machine 2. Reload the paper, and press the machine's OK button. If you turned off the machine in step 1, all print jobs in the queue are canceled.
  • Page 828 1303 Cause Paper is jammed inside the machine at the transport unit. Action If you can see the jammed paper at the front tray, or you cannot see the paper either at the paper output slot or at the front tray, remove the paper from the transport unit. Remove the paper following the procedure below.
  • Page 829 5. Pull out the jammed paper slowly. When you pull the jammed paper, support the machine with your hand so that it does not fall down. Note • If the paper is rolled up and it is difficult to remove, grasp the edges of the paper, then remove the jammed paper.
  • Page 830 Note • After you close the transport unit, take back the machine in original position at once. 7. Plug the machine back in and turn the machine back on. 8. Reload the paper. All print jobs in the queue are canceled. Reprint if necessary. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
  • Page 831 2801 Cause The document is jammed in the ADF. Action Remove the document following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before disconnecting the power cord.
  • Page 832 5. Close the document feeder cover, then turn on the machine. When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center.
  • Page 833: Paper Is Jammed Inside The Machine

    Paper Is Jammed inside the Machine If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the transport unit, or if the jammed paper remains inside the machine, remove the paper following the procedure below.
  • Page 834 If the jammed paper is under the FINE cartridge holder, move the FINE cartridge holder to the right edge or the left edge whichever is easier to remove the paper. When you move the FINE cartridge holder, hold the FINE cartridge holder and slide it slowly to the right edge or the left edge.
  • Page 835 If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove the piece of paper if it remains. • Does the piece of paper remain under the FINE cartridge holder? • Does the little piece of paper remain inside the machine? •...
  • Page 836 In Other Cases Make sure of the following: Are there any foreign objects around the paper output slot? Check1 Is the paper curled? Check2 Load the paper after correcting its curl.
  • Page 837 1003 Cause The machine is out of paper, or paper does not feed. Action Reload the paper and press the machine's OK button. When you load the paper, insert the paper stack until the leading edge touches the far end of the front tray.
  • Page 838 1200 Cause The paper output cover is open. Action Close the paper output cover and wait for a while. Do not close it while you are replacing a FINE cartridge.
  • Page 839 1202 Cause The paper output cover is open. Action Close the paper output cover.
  • Page 840 1250 Cause The paper output tray is closed. Action Open the paper output tray to resume printing.
  • Page 841 1401 Cause The FINE cartridge is not installed. Action Install the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
  • Page 842 1403 Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
  • Page 843 1485 Cause Appropriate ink cartridge is not installed. Action Printing cannot be executed because the ink cartridge is not compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button.
  • Page 844 1486 Cause The FINE cartridge is not installed in the correct position. Action Make sure that each FINE cartridge is installed in the correct position.
  • Page 845 1487 Cause The FINE cartridge is not installed in the correct position. Action Make sure that each FINE cartridge is installed in the correct position.
  • Page 846 1682 Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
  • Page 847 1684 Cause The ink cartridge cannot be recognized. Action Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button.
  • Page 848 Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition. Note •...
  • Page 849 1687 Cause The FINE cartridge is not installed properly. Action Open the paper output cover. When the head cover opens, push up the ink cartridge lock lever to confirm that the FINE cartridges are installed properly. After that, close the paper output cover. If the error is not resolved, remove the FINE cartridges, then install them again.
  • Page 850 1688 Cause The ink has run out. Action Replace the ink cartridge and close the paper output cover. If printing is in progress and you want to continue printing, press the machine's Stop button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition. The function for detecting the remaining ink level will be disabled.
  • Page 851 1702 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
  • Page 852 1703 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
  • Page 853 1704 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
  • Page 854 1705 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
  • Page 855 1712 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
  • Page 856 1713 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
  • Page 857 1714 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
  • Page 858 1715 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
  • Page 859 1890 Cause The protective material for the FINE cartridge holder or the tape may remain attached to the holder. Action Open the paper output cover, then confirm that the protective material or the tape does not remain attached to the FINE cartridge holder. If you find the protective material or the tape remains attached, remove it, then close the paper output cover.
  • Page 860 2100 Cause Paper larger than the paper size in the print settings is loaded. Action Check the size of the loaded paper, then press the machine's OK button. The screen to select a processing method is displayed on the LCD. Reload paper as necessary, use the button to select a processing method, then press the OK button.
  • Page 861 2101 Cause Paper smaller than the paper size in the print settings is loaded. Action Check the size of the loaded paper, then press the machine's OK button. The screen to select a processing method is displayed on the LCD. Reload paper as necessary, use the button to select a processing method, then press the OK button.
  • Page 862 2102 Cause The machine has detected that the paper has been fed aligned to one side. Action Load the paper into the center of the front tray, then slide the paper guides to align with the both edges of the paper stack. Press the machine's OK button to dismiss the error.
  • Page 863 2103 Cause The machine cannot detect the paper size. Action Press the machine's Stop button to dismiss the error, then try to print again. If this error still occurs even after printing again, set the machine not to detect the paper width by using the operation panel, the printer driver, or Remote UI.
  • Page 864 2700 Cause Possible causes include the following. • Some errors occurred while copying and a certain time passed. • Document is remained in the ADF. • Some errors occurred while scanning and the document is remained in the ADF. Action Take the corresponding actions below.
  • Page 865 2802 Cause No document in the ADF. Action Press the OK button to resolve the error, then operate again after loading documents.
  • Page 866 2803 Cause The document is too long or is jammed in the ADF. Action Press the OK button to dismiss the error. Then make sure that the document you are loading meets the machine's requirements before redoing the operation. If the document is jammed, remove the jammed document following the procedure below. •...
  • Page 867 Note • The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low. In this case, reduce the number of document pages to approximately half of the loading capacity. If the document still jams, use the platen glass instead.
  • Page 868 2900 Cause Scanning the print head alignment sheet has failed. Action Press the OK button to dismiss the error, then take the actions described below. • Make sure that the print head alignment sheet is set in the correct position and orientation on the platen glass.
  • Page 869 2901 Cause Printing of the print head alignment pattern is complete and the machine is in waiting for scanning the sheet. Action Proceed to scan the printed alignment pattern. 1. Load the print head alignment sheet on the platen glass. Load the print head alignment sheet with the printed side facing down and align the mark on the upper left corner of the sheet with the alignment mark...
  • Page 870 4100 Cause The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon FINE cartridges are all installed properly, then start printing again.
  • Page 871 4103 Cause Cannot perform printing with the current print settings. Action Press the machine's Stop button, to cancel printing. Then, change the print settings and print again.
  • Page 872 5011 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 873 5012 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 874 5040 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 875 5100 Cause Printer error has occurred. Action Cancel printing, turn off the machine. Then clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, and turn on the machine again. If the problem is not resolved, contact the service center. Important •...
  • Page 876 5200 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 877 5400 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 878 5B02 Cause Printer error has occurred. Action Contact the service center.
  • Page 879 5B03 Cause Printer error has occurred. Action Contact the service center.
  • Page 880 5B04 Cause Printer error has occurred. Action Contact the service center.
  • Page 881 5B05 Cause Printer error has occurred. Action Contact the service center.
  • Page 882 5B12 Cause Printer error has occurred. Action Contact the service center.
  • Page 883 5B13 Cause Printer error has occurred. Action Contact the service center.
  • Page 884 5B14 Cause Printer error has occurred. Action Contact the service center.
  • Page 885 5B15 Cause Printer error has occurred. Action Contact the service center.
  • Page 886 6000 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 887 6500 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 888 6800 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 889 6801 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 890 6900 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 891 6901 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 892 6902 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 893 6910 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 894 6911 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 895 6930 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 896 6931 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 897 6932 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 898 6933 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 899 6936 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 900 6937 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 901 6938 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 902 6939 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 903 693A Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 904 6940 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 905 6941 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 906 6942 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 907 6943 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 908 6944 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 909 6945 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 910 6946 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 911 9500 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 912 B200 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
  • Page 913 B201 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.

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