The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
product are zero. Before you remove the covers from a product equipped with a power cord, always make sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.
In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.
A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty. If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances.
• Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features. •...
50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
This section introduces the computer hardware features to give you the basic information you will need to start using the computer. ThinkPad L440 front view Figure 1. ThinkPad L440 front view Camera (on some models) Fingerprint reader (on some models) ®...
TrackPoint pointing stick ThinkPad trackpad The keyboard contains the Lenovo unique ThinkPad pointing devices. Pointing, selecting, and dragging are all part of a single process that you can perform without moving your fingers from a typing position. For more information, see “Using the ThinkPad pointing device” on page 28.
Page 19
Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.
ThinkPad L440 left-side view Figure 3. ThinkPad L440 left-side view Fan louvers Always On USB 3.0 connector VGA connector USB 2.0 connector ® Mini DisplayPort connector ExpressCard slot or smart card slot (on some models) Fan louvers The fan louvers and internal fan enable air to circulate in the computer and to ensure proper cooling, especially the cooling of the microprocessor.
7: Start the Power Manager program, click the Global Power Settings tab, and then follow the instructions on the screen. • For Windows 8, Windows 8.1, and Windows 10: Start the Lenovo Settings program, click Power, and then follow the instructions on the screen.
Speakers Your computer is equipped with a pair of stereo speakers. ThinkPad L440 rear view Figure 5. ThinkPad L440 rear view Power connector Ethernet connector Power connector Connect the ac power adapter to the power connector to provide ac power to the computer and charge the battery.
The Ethernet connector has two indicators that show the status of the network connection. When the top-left indicator is solid green, it indicates that the computer connects to a LAN and a session with the network is available. When the top-right indicator blinks yellow, it indicates that data is being transmitted. Note: If you attach the computer to a docking station, use the Ethernet connector on the docking station to connect to a LAN, not the one on the computer.
TrackPoint pointing stick ThinkPad trackpad The keyboard contains the Lenovo unique ThinkPad pointing devices. Pointing, selecting, and dragging are all part of a single process that you can perform without moving your fingers from a typing position. For more information, see “Using the ThinkPad pointing device” on page 28.
• If you are using a headset with a function switch, for example, a headset for an iPhone mobile digital device, do not press this switch while using the headset. If you press the switch, the headset microphone will be disabled, and the integrated microphones on the computer will be enabled instead. •...
7: Start the Power Manager program, click the Global Power Settings tab, and then follow the instructions on the screen. • For Windows 8, Windows 8.1, and Windows 10: Start the Lenovo Settings program, click Power, and then follow the instructions on the screen.
Battery pack Speakers Keyboard drainage holes Docking station connector (on some models) SIM-card slot Battery pack Use the computer with the battery power whenever ac power is unavailable. You can use the Power Manager program to adjust your power settings as needed. For detailed information, see the help information system of the Power Manager program.
Page 28
Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.
Status indicators The status indicators show the current status of your computer. Fn Lock indicator The Fn Lock indicator shows the status of Fn Lock function. For more information, see “Special keys” on page 26. Speaker-mute indicator When the speaker-mute indicator is on, the speakers are muted. Microphone-mute indicator When the microphone-mute indicator is on, the microphones are muted.
Machine type and model information The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following figure shows the location of the machine type and model of your computer.
Note: Use only Lenovo-authorized wireless communication cards for the computer. If you install an unauthorized wireless communication card that is not approved for use in your computer, an error message will be displayed and the computer will beep when you turn on the computer.
• In other countries and regions, the Genuine Microsoft label is required only on computer models licensed for Windows 8 Pro, Windows 8.1 Pro, or Windows 10 Pro. The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not genuine.
Display • Display size – For ThinkPad L440: 355.6 mm (14 inches) – For ThinkPad L540: 396.2 mm (15.6 inches) • Display resolution: 1600-by-900 • Color display with the thin-film transistor (TFT) technology • Brightness control • Camera (on some models) •...
– Height: 37.15 mm (1.47 inches) • For ThinkPad L540 – Width: 377 mm (14.8 inches) – Depth: 247 mm (9.7 inches) – Height: 37.05 mm or 39.25 mm (1.45 inches or 1.54 inches) Heat output • 65 W (222 Btu/hr) maximum •...
Lenovo programs Your computer comes with Lenovo programs to help you work easily and securely. The available programs might vary depending on the preinstalled Windows operating system. To learn more about the programs and other computing solutions offered by Lenovo, go to: http://www.lenovo.com/support.
Page 36
Use Companion to register your computer, access your user manual, manage system health and update, check the warranty status, and see accessories customized for your computer. You also can read hints and tips, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources.
Page 37
REACHit REACHit enables you to manage all your files, no matter where they are stored, inside one single app. Connect your devices along with multiple cloud storage (Windows 7, Windows 8.1, and accounts for an easier and faster way to access your stuff. Windows 10) Recovery Media The Recovery Media program enables you to restore the contents of the hard...
• “Using an ExpressCard, a flash media card, or a smart card” on page 41 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
Page 40
• For Windows 8 and Windows 8.1: Do one of the following:Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Then click Settings ➙ Power ➙ Shut down. Note: You also can open the Settings charm by pressing the settings key •...
• Recovery tool also is provided on your computer hard disk drive or solid-state drive. For more information, see Chapter 9 “Recovery overview” on page 111. Print the following sections and keep them with your computer in case you are unable to access this online help when necessary.
Special keys Your computer has several special keys to help you work easily and effectively. Function keys and key combinations The keyboard has several function keys, which consist of the Fn key and the function keys You can configure the Fn key and function keys in the Keyboard Properties window by doing the following: 1.
• Mutes or unmutes the microphones. When the microphones are muted, the indicator on the F4 key is on. • Darkens the display. • Brightens the display. • Manages external displays. • Enables or disables the wireless features. • – Windows 7: Opens Control Panel. –...
For Windows 7 and Windows 10: Press the Windows key to open the Start menu. For Windows8 and Windows 8.1: Press the Windows key to switch between the current workspace and the Start screen. You also can use the Windows key together with another key to achieve other functions. For more information, refer to the help information system of the Windows operating system.
Page 45
For information about using touch gestures, see “Trackpad touch gestures” on page 30. Point Use the pointing stick to move the pointer on the screen. To use the pointing stick, apply pressure to the pointing stick nonslip cap in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move.
Page 46
Note: Compared with the TrackPoint mode, the Classic TrackPoint mode enlarges the right-click zone so that the right- and left-click zones on the trackpad are divided equally. However, the touch gestures are disabled and cannot be used in the Classic TrackPoint mode. Point Use the pointing stick to move the pointer.
Page 47
Two-finger tap Tap anywhere on the trackpad Tap anywhere on the trackpad with with one finger to select or open two fingers to display a shortcut an item. menu. Two-finger scroll Two-finger zoom out Put two fingers on the trackpad Put two fingers on the trackpad and and move them in the vertical or move them closer together to zoom...
Customizing the ThinkPad pointing device You can customize the ThinkPad pointing device so you can use it more comfortably and efficiently. For example, you can choose your preferred mode to use the ThinkPad pointing device. You also can configure the touch gestures in the TrackPoint mode or the Trackpad mode according to your needs. To customize the ThinkPad pointing device, do the following: 1.
– How often you access the hard disk drive or solid-state drive. – How bright you make the computer display. – How often you use the wireless features. Enabling the battery alarm on the Windows 7 operating system For the Windows 7 operating system, you can program your computer so that when the battery power falls below a certain level, three events occur: the alarm goes off, a message is displayed, and the LCD is turned off.
Charging the battery When you check battery status and find that the percentage of power remaining is low or when the power alarm alerts you that the remaining power is low, you need to charge your battery. If an ac outlet is convenient, plug the ac power adapter into it, and then connect the ac power adapter to the computer.
• Hibernation mode By using this mode, you can turn off your computer completely without saving files or exiting from any programs that are running. When the computer enters hibernation mode, all open programs, folders, and files are saved to the hard disk drive or solid-state drive, and then the computer turns off. To put the computer into hibernation mode, change your power plan settings by doing the following: –...
Page 52
• Bluetooth connection Using the wireless-LAN connection A wireless local area network (LAN) covers a relatively small geographic area, such as an office building or a house. Devices based on the 802.11 standards can connect to this type of network. To establish a wireless-LAN connection, do the following: 1.
Page 53
• Power to the wireless radio is on. No association. • Power to the wireless radio is on. No signal. • Power to the wireless radio is on. The signal strength of the wireless connection is excellent. • Power to the wireless radio is on. The signal strength of the wireless connection is marginal. •...
Access Connections wireless status icon: • Power to the WAN radio is off • No association • No signal • Weak signal • Medium signal • Strong signal Using the Bluetooth connection Bluetooth can connect devices a short distance from one another, and is commonly used for connecting peripheral devices to a computer, transferring data between hand-held devices and a personal computer, or remotely controlling and communicating with devices such as mobile phones.
For more information about the external display, refer to the manuals provided with it. Connecting an external display You can connect an external display to the VGA or mini DisplayPort connector by a cable. Note: When you connect an external monitor, a video interface cable with a ferrite core is required. 1.
To start the camera, do the following: • For Windows 7: Start the Communications Utility program. See “Accessing Lenovo programs” on page 19. • For Windows 8 and Windows 8.1: Click Camera from the Start screen.
– Configure the camera settings directly from the program that is using the camera. For details, see the help information system of the program. – Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
Page 58
• Before you start installing a card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. Static electricity could damage the card. • Do not insert an ExpressCard while the computer is in sleep mode or hibernation mode. Otherwise, the computer might not respond when you try to resume using it.
You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
Page 60
ThinkPad Basic Dock Front view Power button: Press the power button to turn on or turn off the computer . Eject button: Press the eject button to release the computer from the docking station. Sliding adjuster: Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station.
Page 61
Ethernet connector: Used to connect the docking station to an Ethernet LAN. Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer.
Page 62
Rear view Always On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.
Page 63
Audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the Audio connector to listen to the sound from the computer. Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture.
Page 64
Rear view Always On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.
VGA connector: Used to connect the computer to a VGA-compatible video device, such as a VGA monitor. Audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer. Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture.
4. Check the docking status indicator. If the docking status indicator is not turned on, it indicates that your computer is not correctly attached to the docking station. Check the ac power adapter of the docking station, or disconnect and reattach the ac power adapter. Note: If you attach your computer to a docking station, but not connect the ac power adapter of the docking station to the ac power connector, your computer will enter battery mode.
Page 67
– ThinkPad Ultra Dock • For the ThinkPad Ultra Dock, a maximum of three displays (including your computer display) can work at the same time. As a result, if you connect three external displays to the ThinkPad Ultra Dock, the display connected to the VGA connector will not work when your computer display is on.
Security features The system lock key has two positions as shown in the drawing. The security feature is different when the key is in different positions: • When the key is in the locked position (position 1), the eject button of the docking station is locked, and you cannot remove your computer.
The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...
Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/essentials. Explore your options for docking solutions and external products that provide the adjustability and features that you want.
Page 71
Keyboard shortcut Function Num Lock for five seconds Turn on or turn off Toggle Keys Left Alt+Left Shift+Num Lock Turn on or turn off Mouse Keys Left Alt+Left Shift+PrtScn (or PrtSc) Turn on or turn off High Contrast For more information, go to http://windows.microsoft.com/, and then type any of the following keywords for searching: keyboard shortcuts, key combinations, shortcut keys.
Page 72
1. Go to Control Panel, and ensure that you view Control Panel by Category. 2. Click Ease of Access ➙ Speech Recognition. 3. Follow the instructions on the screen. Screen-reader technologies Screen-reader technologies are primarily focused on software program interfaces, help information systems, and various online documents.
1. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader.
Page 74
• A quality carrying case that provides adequate cushion and protection • External storage device If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are traveling. To purchase travel accessories, go to http://www.lenovo.com/accessories. User Guide...
Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.
ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
Page 78
If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the hard disk drive. • Master hard disk password The master hard disk password also requires a user hard disk password.
Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
® software, such as Microsoft Windows BitLocker Drive Encryption. See “Using Windows BitLocker Drive Encryption” on page 64. • Before you dispose of, sell, or hand over your computer, delete data stored on it. For more information, refer to “Notice on deleting data from your hard disk drive or solid-state drive” on page 67. The hard disk drive built into your computer can be protected by the UEFI BIOS.
To set the security chip, you have to start Client Security Solution, and follow the instructions on the screen. Note: If Client Security Solution is not preinstalled on your computer, download and install it from http://www.lenovo.com/support. Then follow the instructions on the screen. Tips on using the security chip •...
Page 82
Note: It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers. Swiping your finger over the fingerprint reader To swipe your finger over the fingerprint reader, do the following: 1. Place the top joint of your finger on the sensor. 2.
• Delete the data. • Format your hard disk drive or solid-state drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the hard disk drive or solid-state drive back to the factory default settings.
Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
7. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches. 8. Depending on your preference, install Lenovo programs. For information about Lenovo programs, see “Lenovo programs” on page 19. Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.
USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers you that you need, and follow the instructions on the screen.
Note: You can press F9 to restore to the default settings. Main menu When you enter the ThinkPad Setup program, you will first see the Main menu as follows: • UEFI BIOS Version • UEFI BIOS Date • Embedded controller Version •...
Page 89
Table 2. Config menu items (continued) Menu item Submenu item Value Comments • The magic packet type Wake on LAN requires ac power. • The Wake on LAN function does not work when a hard disk password is set. Ethernet LAN Option ROM •...
Page 90
Table 2. Config menu items (continued) Menu item Submenu item Value Comments If you select Enabled, it enables USB 3.0 mode and allows USB 3.0 to be supported in the operating system. If you select Disabled, it disables and hides the USB 3.0 controller, and USB 3.0 connectors will work as USB 2.0 connectors.
Page 91
Table 2. Config menu items (continued) Menu item Submenu item Value Comments Display Boot Display Device • ThinkPad LCD Select the display device that is to be activated at • Analog (VGA) boot time. This selection • Digital on ThinkPad is effective for boot time, password prompt, and •...
Page 92
Table 2. Config menu items (continued) Menu item Submenu item Value Comments If you select Enabled, the system is powered on when the ac power adapter is attached. If the system is in hibernate state, the system resumes normal operation. If you select Disabled, the system is not powered on nor resumed when the ac...
Table 2. Config menu items (continued) Menu item Submenu item Value Comments Select Disabled to enable only one threads within each execution core unit. Intel (R) AMT Intel AMT Control • Disabled If you select Enabled, Intel Active Management • Enabled Technology (AMT) is •...
Security menu To change the security settings of your computer, select the Security tab from the ThinkPad Setup menu. The following table lists the Security menu items. Default values are in boldface. The menu items might change without notice. Depending on the model, the default value might vary. Attention: The default configurations are already optimized for you.
Page 95
Table 3. Security menu items (continued) Menu item Submenu item Value Comments Security Chip Security Chip • Active If you select Active, the security chip is functional. If you select Inactive, the Security Chip option is • Inactive visible, but the security chip is not functional. If •...
Page 96
Table 3. Security menu items (continued) Menu item Submenu item Value Comments I/O Port Access Ethernet LAN • Disabled If you select Enabled, you can use the Ethernet LAN device. • Enabled wireless-LAN • Disabled If you select Enabled, you can use the Wireless LAN connection.
Table 3. Security menu items (continued) Menu item Submenu item Value Comments Secure Boot Secure Boot • Disabled Enable or disable the UEFI Secure Boot feature. Select Enable to prevent unauthorized operating • Enabled systems from running at boot time. Select Disabled to allow any operating systems to run at boot time.
Table 4. Startup menu items Menu item Value Comments Boot Select the boot device when you press the power button to turn on the computer. Network Boot Select the boot device when the system wakes from LAN. If Wake On LAN is enabled, the network administrator can turn on all of the computers in a LAN remotely by use of network management...
Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Using system management This topic is primarily intended for network administrators.
When the Wake on LAN feature is enabled, many operations, such as data transfer, software updates, and Flash updates of the UEFI BIOS, can be done remotely without remote attendance. The updating process can perform after normal working hours and on weekends, so that the users are not interrupted during work, and the LAN traffic is kept to a minimum.
Page 101
• The computer must be started over LAN. • The computer must be engaged in the Preboot eXecution Environment (PXE). • A network-management program must be installed on the computer of the network administrator. Chapter 6 Advanced configuration...
• Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.
This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.
scheduled updates to search by severity (critical updates, critical and recommended updates, or all updates) so the list you choose from contains only those update types that are of interest to you. For more information about how to use the System Update program, refer to the help information system of the program.
Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or hard disk drive or solid-state drive.
Page 107
6. Rinse the sponge with clean running water. 7. Wipe the cover with the clean sponge. 8. Wipe the surface again with a dry, soft, lint-free cloth. 9. Wait for the surface to dry completely and remove any fibers from the cloth. Cleaning your computer keyboard To clean the computer keyboard, do the following: 1.
When you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore the hard disk drive to the factory default state. For more information, see “Performing backup and recovery operations”...
2. Remove all power sources from the computer (battery and the ac power adapter). Hold down the power button for 10 seconds. Plug in the ac power adapter while keeping the battery out of the computer. If the computer starts with ac power but does not start when ac power is removed, call the Customer Support Center for support.
Page 111
Solution: The access to EEPROM is failed. Have the computer serviced. • Message: 0188: Invalid RFID Serialization Information Area Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced. •...
Errors without messages • Problem: My screen keeps blanking when I do not want it to. Solution: – If your computer is preinstalled with the Windows 7 operating system, you can disable any system timers, such as the LCD turn-off timer or the blank timer by doing the following: 1.
Beep errors Table 5. Beep errors Problem Solution Have the computer serviced. One short beep, pause, three short beeps, pause, three more short beeps, and one short beep One long and two short beeps The video function has a problem. Have the computer serviced.
Page 114
3. Click Update Driver Software, and then follow the instructions on the screen. – The switch port and the adapter have the same duplex setting. If you configured the adapter for full duplex, make sure that the switch port also is configured for full duplex.
Solution: The WAN card is not supported on this computer. Remove the WAN card. Note: Some models do not have a wireless-WAN card. Bluetooth problems Note: Check your connection anytime and make sure that no other Bluetooth-enabled device is searching for the device to which you want to connect.
If the problem persists, make sure that the correct device driver is installed by doing the following: 1. Open Control Panel. Change the view of Control Panel from Category to Large icons or Small icons. 2. Click Keyboard. 3. Select the Hardware tab. In the Device Properties pane, make sure that you see this message: Device Status: This device is working properly.
• Problem: The screen is blank. Solution: Do the following: – Press F7 to bring up the image. – If you are using the ac power adapter, or using the battery and the battery-status icon shows that the battery is not depleted, press F6 to make the screen brighter. –...
Page 118
– For Windows 10: Click Display settings. Show the displayed window in full screen. Then click Advanced display settings. Note: If your computer cannot detect the external monitor, click the Detect button. 4. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor). 5.
Solution: Sometimes, when you use a high resolution such as 1600x1200, the image is shifted to left or right on the screen. To correct this, first make sure that your external monitor supports the display mode (the resolution and the refresh rate) that you have set. If it does not, set a display mode that the monitor supports.
• Problem: A volume or balance slider cannot be moved. Solution: The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed. • Problem: The volume sliders do not stay in place when some audio programs are used. Solution: It is normal for the sliders to change position when certain sound programs are used.
Solution: Discharge and recharge the battery pack. If your battery operating time is still short, use a new battery pack. • Problem: The computer does not operate with a fully charged battery pack. Solution: The surge protector in the battery pack might be active. Turn off the computer for one minute to reset the protector;...
If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.
If your computer tries to enter sleep mode but the request is rejected, the device attached to the USB connector might have been disabled. If this occurs, do a hot-unplug-and-plug operation for the USB device. • Problem: The battery discharges slightly while the computer is in hibernation mode. Solution: If the wakeup function is enabled, the computer consumes small amount of power.
Solution: When your computer is not turned on, pressing the eject button does not cause the drive tray to open. Make sure that the computer is turned on and that the drive connector is firmly connected to the computer. If the tray still does not open, make sure that the computer is running, and insert the end of a straightened paper clip into the emergency eject hole.
Problems with ports and connectors The following are the most common problems with ports and connectors. A USB problem Problem: A device connected to the USB connector does not work. Solution: Open the Device Manager window. Make sure that the USB device setup is correct, and that the assignment of computer resource and the installation of the device driver are correct.
• “Recovery overview for the Windows 8 and Windows 8.1 operating systems” on page 116 • “Recovery overview for the Windows 10 operating system” on page 119 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system. Notes: •...
To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are up-to-date” on page 88.
• Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium” on page 114. • Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings.
Attention: If you reset the computer to the factory default settings, all your personal files and settings will be deleted. To avoid data loss, make a backup copy of all the data that you want to keep. 1. Depending on the operating system, do one of the following: •...
Creating and using recovery media You can create recovery media as backups for the Windows recovery environment and the Windows recovery image. If you cannot start the computer, you can use recovery media to troubleshoot and fix the problems on your computer. It is recommended that you create recovery media as early as possible.
Note: Ensure that your computer is connected to ac power. 1. Turn on or restart the computer. Before the Windows operating system starts, repeatedly press F12. The Boot Menu window opens. 2. Select the recovery drive as the boot device. 3.
Recovering your operating system if Windows 10 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 10 operating system. This enables you to recover or repair the operating system even if the Windows 10 operating system fails to start.
Replacing the battery pack Before you start, print these instructions. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
Page 138
Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. DANGER If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances.
After the replacement, turn over the computer and connect the ac power adapter and all cables to the computer. Installing or replacing the SIM card Before you start, print these instructions. SIM card is a small plastic card with an Integrated Circuit (IC) chip mounted on one side of the card. If your computer supports wireless-WAN connections, your computer might require a SIM card to establish wireless-WAN connections.
4. Insert the new SIM card firmly into the slot until you hear a click. 5. Install the battery pack. See “Replacing the battery pack” on page 121. 6. Turn over the computer and connect the ac power adapter and all cables. Replacing the hard disk drive or solid-state drive Before you start, print these instructions.
Page 141
4. Remove the screw that secures the hard disk drive or solid-state drive. 5. Remove the hard disk drive or solid-state drive. 6. Install the new hard disk drive or solid-state drive. Chapter 10 Replacing devices...
7. Install the screw to secure the new hard disk drive or solid-state drive. 8. Install the base cover assembly and tighten the screws 9. Install the battery pack. See “Replacing the battery pack” on page 121. 10. Turn over the computer and connect the ac power adapter and all cables. Replacing a memory module Before you start, print these instructions.
Page 143
Note: The operating speed of the memory module has dependency on the system configuration. In some conditions, the memory module in your computer might not be able to operate at the maximum speed. Attention: Before handling a memory module, touch a metal object to reduce any static electricity from your body.
5. Place the notched end of the new memory module toward the contact edge side of the memory slot, and insert the memory module into the slot at an angle of about 20 degrees. Pivot the memory module downward until it snaps into place .
Page 145
Attention: Before handling a card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. Static electricity could damage the card. To install or replace an M.2 wireless-LAN card, do the following: 1.
Page 146
4. If you are installing a wireless-LAN card, go to step 5. If you are replacing a wireless-LAN card, do the following to remove the old card first: a. If a tool is provided with the new card to help you disconnect cables, use the tool to disconnect the cables from the old card.
Page 147
5. Align the notched edge of the new wireless-LAN card with the key in the slot. Then carefully insert the card into the slot at an angle of about 20 degrees. 6. Pivot the new wireless-LAN card downward , and then install the screw to secure the card in place 7.
9. Install the battery pack. See “Replacing the battery pack” on page 121. 10. Turn over the computer and connect the ac power adapter and all cables. Installing or replacing the M.2 wireless-WAN card Before you start, print these instructions. DANGER Electric current from power, telephone, and communication cables is hazardous.
Page 149
4. If your computer already is installed with a wireless-WAN card, remove the card by doing Step 4 to 6. If a tool is provided with the new card to help you disconnect cables, use the tool to disconnect the cables from the old card.
Page 150
7. Align the notched edge of the new wireless-WAN card with the key in the slot. Then carefully insert the card into the slot at an angle of about 20 degrees. 8. Pivot the new wireless-WAN card downward and then install the screw to secure the card in place 9.
Before you start, print these instructions. For ThinkPad L440 To replace the Ultrabay device for ThinkPad L440, do the following: 1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. 2. Remove the battery pack. See “Replacing the battery pack” on page 121.
Page 152
5. Remove the Ultrabay device. 6. Insert the new Ultrabay device into the bay. 7. Install the screw to secure the new Ultrabay device. 8. Install the base cover assembly and tighten the screws User Guide...
Page 153
9. Install the battery pack. See “Replacing the battery pack” on page 121. 10. Turn over the computer and connect the ac power adapter and all cables. For ThinkPad L540 To replace the Ultrabay device for ThinkPad L540, do the following: 1.
6. Install the screw to secure the new Ultrabay device. 7. Install the battery pack. See “Replacing the battery pack” on page 121. 8. Turn over the computer and connect the ac power adapter and all cables. Replacing the keyboard Before you start, print these instructions.
Page 155
4. To reveal the screw heads beneath the keyboard frame, use the flat end of the multi-tool to slide the keyboard forward by 2.5 mm (0.1 inch). Note: Do not press or hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.
Page 156
6. Pivot the keyboard slightly upward as shown by the arrow until you can see the connectors on the bottom side of the keyboard. Then turn over the keyboard as shown by the arrow 7. Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. To install the new keyboard, do the following: User Guide...
Page 157
1. Attach the connectors, and then turn over the keyboard. 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard is under the frame of the keyboard bezel. Chapter 10 Replacing devices...
Page 158
3. Ensure that the screw heads are exposed completely. Otherwise, reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. 4. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. User Guide...
5. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool to hide the latches of the keyboard frame under the keyboard bezel. Note: Do not press or hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.
Page 160
If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.
Page 161
6. Install the base cover assembly and tighten the screws 7. Install the battery pack. See “Replacing the battery pack” on page 121. 8. Turn over the computer and connect the ac power adapter and all cables. Chapter 10 Replacing devices...
Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
• Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
Electronic emission notices Federal Communications Commission Declaration of Conformity The following information refers to the ThinkPad L440 and L540 computer, machine types 20AS, 20AT, 20AU, and 20AV. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
Lenovo product service information for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo. User Guide...
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
If you need to replace it with a new one, contact your place of purchase or contact Lenovo. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for the United States and Canada Appendix B. WEEE and recycling statements...
(RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast”or “RoHS 2”).
Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS Appendix C. Restriction of Hazardous Substances Directive (RoHS)
Windows Help and Support information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
Page 182
5. Clear the Allow this device to wake the computer check box. 6. Click OK. User Guide...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad the ThinkPad logo TrackPoint Ultrabay UltraConnect Intel and Intel SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries.