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MFC-J3930DW
Brother MFC-J3930DW Manuals
Manuals and User Guides for Brother MFC-J3930DW. We have
6
Brother MFC-J3930DW manuals available for free PDF download: User Manual, Online User's Manual, Service Manual, Product Safety Manual, Quick Setup Manual, Quick Start Manual
Brother MFC-J3930DW User Manual (814 pages)
Brand:
Brother
| Category:
All in One Printer
| Size: 20.82 MB
Table of Contents
Important Notice
1
Table of Contents
2
Before You Use Your Brother Machine
8
Definitions of Notes
9
Trademarks
10
Important Note
11
Introduction to Your Brother Machine
13
Before Using Your Machine
14
Control Panel Overview
15
Touchscreen LCD Overview
18
New Information from Brother
26
Settings Screen Overview
28
Navigate the Touchscreen
31
Set the Ready Screen
33
Set the Default Screen of the Copy and Scan Mode
34
Access Brother Utilities (Windows ® )
35
Uninstall the Brother Software and Drivers (Windows ® )
36
Paper Handling
37
Load Paper
38
Load Paper in Paper Tray #1 / Paper Tray #2
39
Load Paper in the Multi-Purpose Tray (MP Tray)
56
Load Paper in the Manual Feed Slot
61
Unprintable Area
65
Paper Settings
66
Acceptable Paper and Other Print Media
72
Recommended Print Media
73
Brother Paper
73
Paper Type and Size for each Operation
78
Load Documents
82
Load Documents in the Automatic Document Feeder (ADF)
83
Load Documents on the Scanner Glass
85
Unscannable Area
86
Print
87
Print from Your Computer (Windows ® )
88
Print a Photo (Windows ® )
89
Print a Document (Windows ® )
90
Cancel a Print Job (Windows ® )
91
Print more than One Page on a Single Sheet of Paper (N in 1) (Windows ® )
92
Print as a Poster (Windows ® )
93
Print on both Sides of the Paper Automatically (Automatic 2-Sided Printing) (Windows ® )
94
Print as a Booklet Automatically (Windows ® )
97
Print a Colour Document in Greyscale (Windows ® )
99
Prevent Smudged Printouts and Paper Jams (Windows ® )
100
Use a Preset Print Profile (Windows ® )
101
Change the Default Print Settings (Windows ® )
104
Print Settings (Windows ® )
105
Print from Your Computer (Macintosh)
110
Print a Photo (Macintosh)
111
Print a Document (Macintosh)
112
Print on both Sides of the Paper Automatically (Automatic 2-Sided Printing) (Macintosh)
113
Print more than One Page on a Single Sheet of Paper (N in 1) (Macintosh)
114
Print a Colour Document in Greyscale (Macintosh)
115
Prevent Smudged Printouts and Paper Jams (Macintosh)
116
Print Options (Macintosh)
117
Print Data Directly from a USB Flash Drive
123
Compatible USB Flash Drives
124
Print Photos Directly from a USB Flash Drive
125
Print a PDF File Directly from a USB Flash Drive
138
Scan
140
Scan Using the Scan Button on Your Brother Machine
141
Scan Photos and Graphics
142
Save Scanned Data to a Folder as a PDF File
145
Save Scanned Data to a USB Flash Drive
148
Scan Multiple Business Cards and Photos (Auto Crop)
152
Scan to an Editable Text File Using OCR
154
Scan to Email Attachment
157
Send Scanned Data to an Email Server
160
Scan to FTP
163
Scan to Network (Windows ® )
169
Web Services for Scanning on Your Network
177
And Windows ® 10)
177
Change Scan Button Settings from Controlcenter4 (Windows ® )
182
Change Scan Button Settings from Controlcenter2 (Macintosh)
186
Scan from Your Computer (Windows ® )
190
Scan Using Controlcenter4 Home Mode (Windows ® )
191
Scan Using Controlcenter4 Advanced Mode (Windows ® )
208
Scan Using Nuance ™ Paperport ™ 14 or Other Windows ® Applications
225
Scan Using Windows ® Photo Gallery or Windows ® Fax and Scan
230
Install Bookscan Enhancer and Whiteboard Enhancer (Windows ® )
234
Scan from Your Computer (Macintosh)
235
Scan Using Controlcenter2 (Macintosh)
236
Scan Using TWAIN-Compliant Applications (Macintosh)
252
Configure Scan Settings Using Web Based Management
256
Set the Scan Job Email Report Using Web Based Management
257
Copy
258
Copy a Document
259
Sided Copy
260
Enlarge or Reduce Copied Images
262
Sort Copies
264
Make Page Layout Copies ( N in 1 or Poster)
265
Copy on both Sides of the Paper (2-Sided Copy)
269
Copy an ID Card
272
Use the A3 Copy Shortcuts
274
Copy in Ink Save Mode
277
Copy Options
279
Use Preset Copy Settings
284
Fax
286
Send a Fax
287
Send a Fax from Your Brother Machine
288
Fax Resolution
289
Glass Scan Size
290
Send a 2-Sided Fax from the ADF
292
Send a Fax Manually
293
Send a Fax at the End of a Conversation
294
Send the same Fax to more than One Recipient (Broadcasting)
295
Send a Fax in Real Time
299
Send a Fax at a Specified Time (Delayed Fax)
300
Change the Fax Auto Redial Setting
302
Cancel a Fax in Progress
303
Check and Cancel a Pending Fax
304
Fax Options
305
Receive a Fax
307
Receive Mode Settings
308
Choose the Correct Receive Mode
310
Fax Preview
315
Shrink Page Size of an Oversized Incoming Fax
321
Set the Fax Receive Stamp
322
Receive a Fax at the End of a Telephone Conversation
323
Memory Receive Options
324
Windows Only
328
Remote Fax Retrieval
333
Voice Operations and Fax Numbers
339
Voice Operations
340
Store Fax Numbers
342
Set up Groups for Broadcasting
349
Telephone Services and External Devices
354
Use BT Call Sign
355
Caller ID
357
Set the Telephone Line Type
359
Pbx and Transfer
360
Voice over Internet Protocol (Voip/Telephone Line Interference)
361
External TAD (Telephone Answering Device)
362
External and Extension Telephones
366
Operation from External and Extension Telephones
368
Fax Reports
372
Set the Transmission Verification Report's Style
373
Set the Fax Journal's Interval Period
374
Pc-Fax
376
PC-FAX for Windows
377
PC-FAX for Macintosh
400
Network
403
Supported Basic Network Features
404
Network Management Software and Utilities
405
Learn about Network Management Software and Utilities
406
Additional Methods of Configuring Your Brother Machine for a Wireless Network
407
Before Configuring Your Brother Machine for a Wireless Network
408
Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup ™ (WPS)
409
Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup ™ (WPS)
410
Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast
413
Configure Your Machine for an Enterprise Wireless Network
416
Use Wi-Fi Direct
421
Advanced Network Features
433
Print the Network Configuration Report
434
Fax Using the Internet (I-Fax)
435
Configure and Operate LDAP Search
457
Synchronize Time with the SNTP Server Using Web Based Management
461
Technical Information for Advanced Users
465
Reset the Network Settings to Factory Default
466
Print the WLAN Report
467
Security
470
Before Using Network Security Features
471
Secure Function Lock 3.0
472
Before Using Secure Function Lock 3.0
473
Configure Secure Function Lock 3.0 Using Web Based Management
474
Scan Using Secure Function Lock 3.0
475
Configure Public Mode for Secure Function Lock 3.0
476
Additional Secure Function Lock 3.0 Features
477
Register a New ID Card Using Machine's Control Panel
478
Manage Your Network Machine Securely Using SSL/TLS
479
Certificates and Web Based Management
480
Import and Export the Certificate and Private Key
498
Import and Export a Ca Certificate
501
Send or Receive an Email Securely
505
Configure Email Sending or Receiving Using Web Based Management
506
Send an Email with User Authentication
507
Send or Receive an Email Securely Using SSL TLS
508
Use IEEE 802.1X Authentication for a Wired or a Wireless Network
510
What Is IEEE 802.1X Authentication
511
Configure IEEE 802.1X Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser)
512
IEEE 802.1X Authentication Methods
514
Mobile/Web Connect
515
Brother Web Connect
516
Brother Web Connect Overview
517
Online Services Used with Brother Web Connect
518
Conditions for Using Brother Web Connect
520
Set up Brother Web Connect
524
Scan and Upload Documents Using Brother Web Connect
534
Upload a Document from an External Memory Device Using Brother Web Connect
536
Download and Print Documents Using Brother Web Connect
538
Download and Save a Document to an External Memory Device Using Brother Web Connect
542
Faxforward to Cloud or E-Mail
544
Outline, Scan, and Copy or Cut Parts of Your Documents Using Brother Web Connect
548
Noteprint and Notescan
558
Google Cloud Print
566
Google Cloud Print ™ Overview
567
Before Using Google Cloud Print
568
Print from Google Chrome ™ or Chrome os
574
Print from Google Drive ™ for Mobile
575
Print from Gmail ™ Webmail Service for Mobile
576
Airprint
577
Airprint Overview
578
Before Using Airprint
579
Print Using Airprint
582
Scan Using Airprint
586
Send a Fax Using Airprint (for MFC Models)
589
Mobile Printing for Windows
592
Mopria ® Print Service
593
Brother Iprint&Scan
594
Near-Field Communication (NFC)
595
Controlcenter
596
Controlcenter4 (Windows ® )
597
Change the Operation Mode in Controlcenter4 (Windows ® )
598
Scan Using Controlcenter4 Home Mode (Windows ® )
600
Scan Using Controlcenter4 Advanced Mode (Windows ® )
601
Set up the Brother Machine Using Controlcenter4 (Windows ® )
602
Create a Custom Tab Using Controlcenter4 Advanced Mode (Windows ® )
604
Controlcenter2 (Macintosh)
606
Scan Using Controlcenter2 (Macintosh)
607
Set up the Brother Machine Using Controlcenter2 (Macintosh)
608
Turn the Autoload Feature on (Macintosh)
610
Troubleshooting
611
Error and Maintenance Messages
612
Cannot Detect
619
Mp Tray Settings
624
Transfer Your Faxes or Fax Journal Report
626
Error Messages When Using the Brother Web Connect Feature
631
Document Jams
633
Document Is Jammed in the Top of the ADF Unit
634
Document Is Jammed in the Bottom of the ADF Unit
635
Document Is Jammed Inside the ADF Unit
636
Remove Paper Scraps Jammed in the ADF
637
Printer Jam or Paper Jam
638
Paper Is Jammed in the Front of the Machine
639
Paper Is Jammed in the Back of the Machine
645
Remove Paper Scraps
650
If You Are Having Difficulty with Your Machine
651
Paper Handling and Printing Problems
652
Printing Received Faxes
656
Telephone and Fax Problems
658
Sending Faxes
660
Other Problems
664
Network Problems
666
Google Cloud Print ™ Problems
676
Airprint Problems
677
Check the Machine Information
678
Reset Your Brother Machine
679
Reset Functions Overview
680
Routine Maintenance
681
Replace the Ink Cartridges
682
Clean Your Brother Machine
685
Clean the Scanner
686
Clean the Print Head from Your Brother Machine
688
Clean the Print Head from Your Computer (Windows ® )
690
Clean the Print Head from Your Computer (Macintosh)
692
Clean the Machine's LCD
693
Clean the Outside of the Machine
694
Clean the Machine's Printer Platen
696
Clean the Paper Feed Rollers
697
Clean the Base Pad
699
Clean the Paper Pick-Up Rollers
700
Clean the Paper Pick-Up Rollers for Paper Tray #2
702
Check Your Brother Machine
703
Check the Print Quality
704
Check the Print Alignment from Your Brother Machine
707
Check the Print Alignment from Your Computer (Windows ® )
709
Check the Print Alignment from Your Computer (Macintosh)
710
Check the Ink Volume
711
Monitor Machine Status from Your Computer (Windows ® )
713
Monitor Machine Status from Your Computer (Macintosh)
718
Correct the Paper Feed to Clear Vertical Lines
720
Change the Print Setting Options When Having Printing Problems
721
Pack and Ship Your Brother Machine
723
Machine Settings
726
Change Machine Settings from the Control Panel
727
In the Event of Power Failure (Memory Storage)
728
General Settings
729
Set the Time Zone
735
Set Your Station ID
738
Save Your Favourite Settings as a Shortcut
745
Print Reports
749
Print a Report
751
Settings and Features Tables
752
Change Machine Settings from Your Computer
785
Change Machine Settings Using Web Based Management
786
Change the Machine Settings Using Remote Setup
790
Advertisement
Brother MFC-J3930DW Online User's Manual (763 pages)
Brand:
Brother
| Category:
All in One Printer
| Size: 19.9 MB
Table of Contents
Before You Use Your Brother Machine
8
Definitions of Notes
9
Trademarks
10
Important Note
11
Introduction to Your Brother Machine
12
Before Using Your Machine
13
Control Panel Overview
14
Touchscreen LCD Overview
17
New Information from Brother
25
Settings Screen Overview
27
Navigate the Touchscreen
29
Set the Ready Screen
31
Set the Default Screen of the Copy and Scan Mode
32
Access Brother Utilities (Windows ® )
33
Uninstall the Brother Software and Drivers (Windows ® )
34
Paper Handling
35
Load Paper
36
Load Paper in Paper Tray #1 / Paper Tray #2
37
Load Paper in the Multi-Purpose Tray (MP Tray)
52
Load Paper in the Manual Feed Slot
57
Unprintable Area
61
Paper Settings
62
Acceptable Paper and Other Print Media
67
Recommended Print Media
68
Brother Paper
68
Paper Type and Size for each Operation
73
Load Documents
77
Load Documents in the Automatic Document Feeder (ADF)
78
Load Documents on the Scanner Glass
80
Unscannable Area
81
Print
82
Print from Your Computer (Windows ® )
83
Print a Photo (Windows ® )
84
Print a Document (Windows ® )
85
Cancel a Print Job (Windows ® )
86
Print more than One Page on a Single Sheet of Paper (N in 1) (Windows ® )
87
Print as a Poster (Windows ® )
88
Print on both Sides of the Paper Automatically (Automatic 2-Sided Printing) (Windows ® )
89
Print as a Booklet Automatically (Windows ® )
92
Print a Colour Document in Greyscale (Windows ® )
94
Prevent Smudged Printouts and Paper Jams (Windows ® )
95
Use a Preset Print Profile (Windows ® )
96
Change the Default Print Settings (Windows ® )
99
Print Settings (Windows ® )
100
Print from Your Computer (Mac)
105
Print a Photo (Mac)
106
Print a Document (Mac)
107
Print on both Sides of the Paper Automatically (Automatic 2-Sided Printing) (Mac)
108
Print more than One Page on a Single Sheet of Paper (N in 1) (Mac)
109
Print a Colour Document in Greyscale (Mac)
110
Prevent Smudged Printouts and Paper Jams (Mac)
111
Print Options (Mac)
112
Print Data Directly from a USB Flash Drive
118
Compatible USB Flash Drives
119
Print Photos Directly from a USB Flash Drive
120
Scan
133
Scan Using the Scan Button on Your Brother Machine
134
Scan Multi-Page Letter or A4 Size Documents
135
Scan Photos and Graphics
136
Save Scanned Data to a Folder as a PDF File
139
Save Scanned Data to a USB Flash Drive
142
Scan Multiple Business Cards and Photos (Auto Crop)
146
Scan to an Editable Text File Using OCR
148
Scan to Email Attachment
151
Send Scanned Data to an Email Server
154
Scan to Ftp
157
Scan to Network (Windows ® )
163
Change Scan Button Settings from Controlcenter4 (Windows ® )
176
Change Scan Button Settings from Controlcenter2 (Mac)
180
Scan from Your Computer (Windows ® )
184
Scan Using Controlcenter4 Home Mode (Windows ® )
185
Scan Using Controlcenter4 Advanced Mode (Windows ® )
202
Scan Using Windows ® Photo Gallery or Windows ® Fax and Scan
227
Install Bookscan Enhancer and Whiteboard Enhancer (Windows ® )
228
Scan from Your Computer (Mac)
229
Scan Using Controlcenter2 (Mac)
230
Scan Using TWAIN-Compliant Applications (Mac)
246
Configure Scan Settings Using Web Based Management
249
Set the Scan Job Email Report Using Web Based Management
250
Copy
251
Copy a Document
252
Enlarge or Reduce Copied Images
255
Sort Copies
257
Make Page Layout Copies ( N in 1 or Poster)
258
Copy on both Sides of the Paper (2-Sided Copy)
262
Use the A3 Copy Shortcuts
267
Copy in Ink Save Mode
270
Copy Options
271
Use Preset Copy Settings
276
Send a Fax
279
Send a Fax from Your Brother Machine
280
Fax Resolution
281
Send a 2-Sided Fax from the ADF
284
Send a Fax Manually
285
Send a Fax at the End of a Conversation
286
Send the same Fax to more than One Recipient (Broadcasting)
288
Send a Fax at a Specified Time (Delayed Fax)
293
Change the Fax Auto Redial Setting
295
Cancel a Fax in Progress
296
Check and Cancel a Pending Fax
297
Fax Options
298
Receive a Fax
300
Receive Mode Settings
301
External Tad
302
Choose the Correct Receive Mode
303
Fax Preview
306
Shrink Page Size of an Oversized Incoming Fax
312
Set the Fax Receive Stamp
313
Receive a Fax at the End of a Telephone Conversation
314
Memory Receive Options
316
Windows Only
320
Remote Fax Retrieval
325
Voice Operations and Fax Numbers
331
Voice Operations
332
Store Fax Numbers
335
Set up Groups for Broadcasting
342
Telephone Services and External Devices
347
Phone Line Services
348
Caller ID
349
Voice over Internet Protocol (Voip/Telephone Line Interference)
351
External TAD (Telephone Answering Device)
352
External and Extension Telephones
356
Operation from External and Extension Telephones
358
Fax Reports
361
Set the Transmission Verification Report's Style
362
Set the Fax Journal's Interval Period
363
Pc-Fax
365
PC-FAX for Windows
366
PC-FAX for Mac(Sending Only)
389
Network
392
Supported Basic Network Features
393
Network Management Software and Utilities
394
Learn about Network Management Software and Utilities
395
Additional Methods of Configuring Your Brother Machine for a Wireless Network
396
Before Configuring Your Brother Machine for a Wireless Network
397
Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup ™ (WPS)
398
Setup ™ (WPS)
399
Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast
402
Configure Your Machine for an Enterprise Wireless Network
405
Use Wi-Fi Direct
410
Advanced Network Features
422
Print the Network Configuration Report
423
Fax Using the Internet (I-Fax)
424
Synchronize Time with the SNTP Server Using Web Based Management
446
Technical Information for Advanced Users
450
Reset the Network Settings to Factory Default
451
Print the WLAN Report
452
Security
455
Before Using Network Security Features
456
Secure Function Lock 3.0
457
Before Using Secure Function Lock 3.0
458
Configure Secure Function Lock 3.0 Using Web Based Management
459
Scan Using Secure Function Lock 3.0
460
Configure Public Mode for Secure Function Lock 3.0
461
Additional Secure Function Lock 3.0 Features
462
Register a New ID Card Using Machine's Control Panel
463
Manage Your Network Machine Securely Using SSL/TLS
464
Certificates and Web Based Management
465
Import and Export the Certificate and Private Key
483
Import and Export a Ca Certificate
486
Send or Receive an Email Securely
490
Configure Email Sending or Receiving Using Web Based Management
491
Send an Email with User Authentication
492
Send or Receive an Email Securely Using SSL TLS
493
Use IEEE 802.1X Authentication for a Wired or a Wireless Network
495
What Is IEEE 802.1X Authentication
496
Configure IEEE 802.1X Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser)
497
IEEE 802.1X Authentication Methods
499
Mobile/Web Connect
500
Brother Web Connect
501
Brother Web Connect Overview
502
Online Services Used with Brother Web Connect
503
Conditions for Using Brother Web Connect
504
Set up Brother Web Connect
508
Scan and Upload Documents Using Brother Web Connect
517
Upload a Document from an External Memory Device Using Brother Web Connect
519
Download and Print Documents Using Brother Web Connect
521
Download and Save a Document to an External Memory Device Using Brother Web Connect
524
Faxforward to Cloud or E-Mail
526
Airprint
530
Airprint Overview
531
Before Using Airprint
532
Print Using Airprint
535
Scan Using Airprint
539
Send a Fax Using Airprint (for MFC Models)
542
Mobile Printing for Windows
545
Mopria ® Print Service
546
Brother Iprint&Scan
547
Near-Field Communication (NFC)
548
Controlcenter
549
Controlcenter4 (Windows ® )
550
Change the Operation Mode in Controlcenter4 (Windows ® )
551
Scan Using Controlcenter4 Home Mode (Windows ® )
553
Scan Using Controlcenter4 Advanced Mode (Windows ® )
554
Set up the Brother Machine Using Controlcenter4 (Windows ® )
555
Create a Custom Tab Using Controlcenter4 Advanced Mode (Windows ® )
557
Controlcenter2 (Mac)
559
Scan Using Controlcenter2 (Mac)
560
Set up the Brother Machine Using Controlcenter2 (Mac)
561
Turn the Autoload Feature on (Mac)
563
Troubleshooting
564
Error and Maintenance Messages
565
Cover Is Open
566
Cannot Detect
572
Mp Tray Settings
576
Transfer Your Faxes or Fax Journal Report
579
Error Messages When Using the Brother Web Connect Feature
584
Document Jams
586
Document Is Jammed in the Top of the ADF Unit
587
Document Is Jammed in the Bottom of the ADF Unit
588
Document Is Jammed Inside the ADF Unit
589
Remove Paper Scraps Jammed in the ADF
590
Printer Jam or Paper Jam
591
Paper Is Jammed in the Front of the Machine
592
Paper Is Jammed in the Back of the Machine
598
Remove Paper Scraps
603
If You Are Having Difficulty with Your Machine
604
Paper Handling and Printing Problems
605
Printing Received Faxes
609
Telephone and Fax Problems
611
Receiving Faxes
612
Sending Faxes
613
Other Problems
617
Network Problems
619
Airprint Problems
629
Check the Machine Information
630
Reset Your Brother Machine
631
Reset Functions Overview
632
Routine Maintenance
633
Replace the Ink Cartridges
634
Clean Your Brother Machine
637
Clean the Scanner
638
Clean the Print Head from Your Brother Machine
640
Clean the Print Head from Your Computer (Windows ® )
642
Clean the Print Head from Your Computer (Mac)
644
Clean the Machine's LCD
645
Clean the Outside of the Machine
646
Clean the Machine's Printer Platen
647
Clean the Paper Feed Rollers
648
Clean the Base Pad
650
Clean the Paper Pick-Up Rollers
651
Clean the Paper Pick-Up Rollers for Paper Tray #2
653
Check Your Brother Machine
654
Check the Print Quality
655
Check the Print Alignment from Your Brother Machine
658
Check the Print Alignment from Your Computer (Windows ® )
660
Check the Print Alignment from Your Computer (Mac)
661
Check the Ink Volume
662
Monitor Machine Status from Your Computer (Windows ® )
664
Monitor Machine Status from Your Computer (Mac)
669
Correct the Paper Feed to Clear Vertical Lines
671
Change the Print Setting Options When Having Printing Problems
672
Pack and Ship Your Brother Machine
674
Machine Settings
677
Change Machine Settings from the Control Panel
678
In the Event of Power Failure (Memory Storage)
679
General Settings
680
Set the Time Zone
685
Set Your Station ID
688
Save Your Favourite Settings as a Shortcut
696
Print Reports
700
Print a Report
702
Settings and Features Tables
703
Change Machine Settings from Your Computer
735
Brother MFC-J3930DW Service Manual (402 pages)
Inkjet MFC
Brand:
Brother
| Category:
Printer
| Size: 27.82 MB
Table of Contents
Section 1
4
Table of Contents
4
Safety Information
12
Chapter 1 Specifications
23
General
23
Media Specification
23
Paper Handling
29
LCD Panel
30
Memory
30
Interface
31
Others
31
Fax
33
Printer
33
Copy
34
Scanner
34
Software
35
Network
35
Wired
35
Wireless
35
Supplies/Options
36
Service Information
36
Paper
37
Unprintable Area
40
Chapter 2 Troubleshooting
41
Introduction
41
Initial Check
41
Precautions
41
Overview
43
Cross-Section Drawings
43
Document Scanning
43
Printer Part
44
Document Feeding Path
45
Document Feeding Path/Recording Paper Feeding Path
45
Recording Paper Feeding Path
45
Parts Names and Functions
46
Block Diagram
48
Components
49
Error Indication
50
Error Code
50
Section 2
51
Error Messages
57
Communications Error
61
Troubleshooting
65
Error Cause and Solutions
65
2200 Black Ink Cartridge Side IC Chip Relation Defective
68
2201 Yellow Ink Cartridge Side IC Chip Relation Defective
68
2202 Cyan Ink Cartridge Side IC Chip Relation Defective
68
2203 Magenta Ink Cartridge Side IC Chip Relation Defective
68
It Is Judged as Incompatible Ink Cartridge Is Loaded
69
Identification no Match
70
Identification no Match - Judging as Incompatible Ink Cartridge
70
2500 Cannot Communicate with Black Ink Cartridge IC Chip (Ink Cartridge Side.)
70
2501 Cannot Communicate with Yellow Ink Cartridge IC Chip (Ink Cartridge Side.)
70
2502 Cannot Communicate with Cyan Ink Cartridge IC Chip (Ink Cartridge Side.)
70
2503 Cannot Communicate with Magenta Ink Cartridge IC Chip (Ink Cartridge Side.)
70
2600 Black Ink Cartridge Reaches Its Replacement Period
71
Black Ink Reaches Its Refill Period
71
Yellow Ink Cartridge Reaches Its Replacement Period
71
2B00 Black Ink Cartridge Ink Remaining Counter Error
72
2B01 Yellow Ink Cartridge Ink Remaining Counter Error
72
2B02 Cyan Ink Cartridge Ink Remaining Counter Error
72
2B03 Magenta Ink Cartridge Ink Remaining Counter Error
72
No Magenta Ink Cartridge Loaded
72
2E00 Cannot Communicate with Ink Cartridge IC Chip (Machine Body Side.)
73
Carriage Does Not Move
73
Detected by the CR Encoder Sensor
73
Carriage Cannot Detect Origin
74
Detected by the CR Encoder Sensor
74
Head Capping Is Unable
74
Caused by Paper Jam When Ink Is Not Discharging
75
Causes Other than Paper Jam When Ink Is Discharging
75
Causes Other than Paper Jam When Ink Is Not Discharging
75
Caused by Paper Jam When Ink Is Discharging
76
3E00 Defective Occurs in the ASF Motor, Carriage Motor or Paper Feed Motor
76
Carriage Motor Cannot Stop
77
4000 Casing Internal Thermistor Defective
77
Head Voltage Does Not Turn off
77
When Power Is on
77
4400 Head Driver IC Detects Abnormal Temperature During Operation or Stand-By
78
Head Flat Cable Detected to be Not Correctly Inserted
78
Head Voltage Does Not Raise
79
4C01 Compound IC Thermistor Error
79
The Compound IC Thermistor Detected a Temperature of -21 Degree-C or
79
ASIC Thermistor Error
79
5A00 Abnormal Stop of Purge Cam Being Driven
80
5B00 Pump of Maintenance Unit Stopped Abnormally During Exhaustion/Suction
80
6700 T1 Detection Sensor Detects no Paper Tray #1 State
81
T2 Detection Sensor Detects no Paper Tray #2 State
81
T3 Detection Sensor Detects no Paper Tray #3 State
81
Head Voltage Drops too Quick
80
5000 The Purge Cam Switch Is Not Switching ON/OFF
80
5200 Failed to Detect the Origin of the Purge Cam
80
7A00 Purge Cam Rotation Error (Capping CW)
82
7D00 Current Protection Activated for the Cap Driver IC
82
ASF Encoder Sensor Cannot Detect Rotation of the ASF Motor
82
Cap Cam Cannot Shift to Head Capping Position
82
Cap Cam Cannot Shift to Head Uncapping Position
82
Failed to Detect ON/OFF of the Purge Cam
82
Failed to Detect the Origin of the Purge Cam
82
ASF Motor Cannot Stop
82
Head Property Information Not Input
82
The Paper Size and Paper Type of each Tray Set During Print Setting Are Different from before Printing. this Error Occurs When the Paper Tray #1
86
The Paper Size and Paper Type of each Tray Set During Print Setting Are Different from before Printing. this Error Occurs When the Paper Tray #2
86
8200 Paper Jam
87
Registration Sensor Stays in Paper Feeding State Even after Completion
87
8700 Paper Jam
88
Switchback Sensor Cannot Detect Paper Feeding State Even Papers Are
88
8F00 Paper Feed Motor Cannot Stop
89
8F01 PF Encoder Sensor Cannot Detect Rotation of the Paper Feed Motor
89
3Rd Tray Paper Feed Motor Cannot Stop
90
Level of CIS Scan Result Is Detected as Abnormal During the Second Side
93
Sending. (after Retrying)
93
The Required Number of Pixels of the Scanning Data Is Not Output, and It
93
CIS Positioning Abnormal (Home Position Cannot be Found)
94
Document Scanning Position Sensor Detects that the Document's Length
94
Modem PCB Initialization Failed
94
D800 Touch Panel Initialization Failed
95
E300 Wireless LAN Connection Error
95
E600 Main PCB EEPROM Write Error
95
E900 NFC PCB Initialization Failed
95
Wired LAN MAC Address Not Registered
95
A USB Device out of the Specifications Is Inserted to the USB Terminal
96
F000 Flash File System Error
96
F001 Flash ROM Read Problem
96
Firmware Verification During the Self Test Fails
96
ROM Data Acquisition Error
96
System Resource Error
96
Paper Is Not Fed from Paper Tray
97
Recording Paper Feeding Problems
97
Paper Is Not Fed from Manual Feed Slot
99
Paper Is Not Fed from MP Tray
99
Two or more Sheets of Paper Are Fed from the MP Tray
100
Two or more Sheets of Paper Are Fed from the Paper Tray
100
Paper Feeding at an Angle
101
Recording Paper Jam
101
No Paper Fed" Is Displayed
105
Prints Only Single Side of the Paper When Duplex-Printing
105
Defective Images
106
Print-Image Problems
106
Cannot Make a Print through Network Connection
117
Cannot Print Data
117
Network Problems
117
Software-Related Problems
117
Control Panel Problems
118
No Display on Lcd/Incorrect Display on LCD
118
No Display on LED
118
The Control Panel Does Not Work
118
Touch Panel Inoperative
119
Document Can Not be Fed
120
Document Double Feeding
120
Document Feeding Problems
120
Document Jam
121
Document Size Not Correctly Detected
123
Wrinkles on Documents
123
Defective Images
124
Scanned-Image Problems
124
Troubleshooting from Image Defect
124
A Communications Error Occurs
129
Fax Problems
129
No Faxes Can be Received
129
No Faxes Can be Sent
129
Data of USB Flash Memory Does Not Read
130
Other Problems
130
The Machine Cannot be Powered on
130
USB Flash Memory Does Not Function
130
Ink Cartridge Related Problems
131
Internal Memory Errors
131
Security Function Lock Related Problems
131
Noise Comes from Machine
132
Unusable Device" Is Displayed
132
Chapter 3 Disassembly and Assembly
133
Precautions before Proceeding
133
Packing
134
Screw Catalogue
135
Screw Torque List
136
Lubrication
139
Overview of Gears
148
Routing of Harnesses and Ink Supply Tubes
149
Disassembly Flow
160
Disassembly Procedure
162
Preparation
162
Head Joint Rubber/Head/Carriage Unit/Cr Timing Belt/< India Model Only > Edge Cover Dust Foam
166
MP Side Cover L
177
MP Side Cover R
178
MP Tray ASSY/MP Paper Detection Sensor PCB/< India Model Only > MP Dust Foam
179
Jam Clear Cover
182
Top Cover ASSY (Printer Model)
183
Document Scanner Side Cover L (MFC Model)
186
Document Scanner Side Cover R/< India Model Only > Document Scanner Dust Foam
191
ADF Unit/Document Scanner Unit
192
Adf
193
ADF Side Cover
193
ADF Rear Cover
194
ADF Cover
194
Document Separation Roller ASSY
195
ADF Separation Pad Holder ASSY
196
ADF Document Support
197
ADF Hinge
199
ADF Document Detection Sensor/Adf Document Width Sensor PCB
201
Document Scanning Position Sensor PCB
202
Second Side CIS Flat Cable/Second Side CIS Unit
203
First Side CIS Unit/First Side CIS Flat Cable
207
Document Cover Sensor
211
Front Cover L
211
Ink Cartridge Cover
212
Upper Cover/< India Model Only > Upper Cover Dust Foam
212
Control Panel ASSY
215
Panel Flat Cable
218
Nfc Pcb
220
Panel PCB
220
Lcd Pcb
221
Lcd
222
Touch Panel
225
Wireless LAN PCB
227
Main PCB
228
Modem PCB
230
Maintenance Unit
231
Ink Absorber Felt (for Maintenance Unit)
239
Carriage PCB ASSY
240
Tank Case ASSY (Ink Tank Model Only)
242
Ink Refill ASSY
243
Ink Absorber Felt (for Ink Refill ASSY)
244
Ink Cartridge Cover Sensor
246
Ink Absorber Box
247
Switchback Sensor PCB
248
CR Encoder Strip
249
Carriage Motor
250
Flushing Base
253
Frame ASSY (T2 Paper Pull-In Roller L/R)
254
T2 Bank ASSY
258
Power Supply PCB ASSY
259
Switchback Roller
261
PF Encoder Disk
262
PF Encoder Sensor PCB
263
Paper Feed Motor
267
Paper Feed Roller
267
Platen/Paper Ejection Roller
268
Registration Sensor PCB
271
Flushing Box
274
Paper Feed Arm Frame ASSY (T1 Paper Pull-In Roller L/R)
274
T1 Bank ASSY
276
T1 Base Pad / T2 Base Pad / T3 Base Pad
278
3Rd Tray Relay PCB
279
3Rd Tray Paper Pull-In Sensor PCB
280
3Rd Tray Paper Feed Motor
281
Intermediate Roller
281
T3 Bank ASSY
285
T3 Paper Pull-In Roller L/R
287
Chapter 4 Adjustments and Updating of Settings, Required after Parts Replacement
288
If You Replace the Main Pcb
288
Customize Destinations (Maintenance Mode 74)
290
Except for Printer Model > Set the CIS Type (Maintenance Mode 59)
290
Install the Firmware (Maintenance Mode 28)
290
Initialize the EEPROM Parameters (Maintenance Mode 01)
292
Restore the Head Calibration Data (Maintenance Mode 68)
292
Set the Serial Number (Maintenance Mode 80)
292
Restore Machine Information (Maintenance Mode 46)
293
Updating of Head Property Information (Maintenance Mode 68)
293
Adjust the Touch Panel (Maintenance Mode 78)
294
Adjustment of Margins in Borderless Printing (Maintenance Mode 66)
294
Adjustment of Software Correction for Inclination/Corrugation/Ruled Lines (Maintenance Mode 65 / User Menu)
294
Except for Printer Model > Acquire White/Black Level Data (Maintenance Mode 55)
294
Reset Purge and Flushing Counts
294
Updating of Paper Feeding Correction Values (Maintenance Mode 58 / User Menu)
294
Check Scanning and Printing
295
Paper Remaining Sensor Model Only > Disable Inter-Machine Variation Calibration for Paper Remaining Sensor (Maintenance Mode 88 <Selector 1 on AMS04>)
295
Write Head Calibration Data (Maintenance Mode 02)
295
If You Replace the Head/Carriage Unit
296
Update the Head Property Information (Maintenance Mode 68)
297
Adjust Head Inclination
298
Check Head Nozzles (Maintenance Mode 09)
298
Perform Ink Supply Purge (Maintenance Mode 76)
298
(Maintenance Mode 65 / User Menu)
299
Adjustment of Software Correction for Inclination/Corrugation/Ruled Lines
299
Adjustment of Margins in Borderless Printing (Maintenance Mode 66)
300
Check Printing
300
Obtain Machine Information at the User Site (Instruction to the End User)
300
Updating of Paper Feeding Correction Values (Maintenance Mode 58 / User Menu)
300
Write Head Calibration Data (Maintenance Mode 02)
300
If You Replace the Document Scanner Unit, Adf Unit or Cis Unit
301
Acquire White/Black Level Data (Maintenance Mode 55) (Not Required after Replacement of the ADF Unit on Simplex Scanning Models)
301
Check Scanning
301
Set the CIS Type (Maintenance Mode 59) (Not Required after Replacement of the ADF Unit on Simplex Scanning Models)
301
If You Replace the Control Panel Assy
302
Adjust the Touch Panel (Maintenance Mode 78)
302
Check LCD Operation (Maintenance Mode 12)
302
Check the Operation of the Control Panel Keys (Maintenance Mode 13)
302
If You Replace the Ink Absorber Box or Flushing Box
302
Reset Purge or Flushing Counts
302
If You Replace the Paper Feeding Related Parts and Maintenance Unit
303
Check Head Nozzles (Maintenance Mode 09)
303
(Maintenance Mode 65 / User Menu)
304
Adjustment of Margins in Borderless Printing (Maintenance Mode 66)
304
Adjustment of Software Correction for Inclination/Corrugation/Ruled Lines
304
Check Printing
304
Only When Replacing the Paper Feed Arm Frame ASSY or LT Frame ASSY of the
304
Remaining Sensor(Maintenance Mode 88 <Selector 1 on AMS04>)
304
Updating of Paper Feeding Correction Values (Maintenance Mode 58 / User Menu)
304
Chapter 5 Service Functions
305
Maintenance Mode
305
Entry to the Maintenance Mode
305
How to Enter the Maintenance Mode for Service Personnel
305
How to Enter the End User-Accessible Maintenance Mode
307
List of Maintenance-Mode Functions
308
Detailed Description of Maintenance-Mode Functions
309
EEPROM Parameter Initialization (Maintenance Mode 01, 91)
309
Creating of Head Calibration Data and Writing It into Flash ROM (Maintenance Mode 02)
310
ADF Performance Test (Maintenance Mode 08)
315
Printout of Test Pattern (Maintenance Mode 09)
316
Worker Switch Setting and Printout (Maintenance Modes 10 and 11)
317
Operational Check of LCD (Maintenance Mode 12)
319
Operational Check of Keys on Control Panel (Maintenance Mode 13)
321
Updating of Firmware Using a USB Flash Memory (Maintenance Mode 28)
322
Sensor Operational Check (Maintenance Mode 32)
323
Printout of Dial Log (Maintenance Mode 37)
325
PCL/PS Function Setting (Maintenance Mode 45)
326
Backup of Machine Information (Maintenance Mode 46)
327
Transfer of Received FAX Data And/Or Equipment's Log (Maintenance Mode 53)
329
Fine Adjustment of Scanning Position (Maintenance Mode 54)
331
Acquisition of White/Black Level Data (Maintenance Mode 55)
332
Periodic Purge Time Setting (Ink Tank Model/Simple Ink Cartridge Model Only)(Maintenance Mode 56)
332
Cartridge IC Communication Check (Maintenance Mode 57)
333
Updating of Paper Feeding Correction Values (Maintenance Mode 58)
334
Checking of CIS Travel and Specifying of CIS Type (Maintenance Mode 59)
338
Printout of PRN/JPEG Files in USB Flash Memory (Maintenance Mode 61)
339
Move of the Head/Carriage Unit to the Adjustment Position (Maintenance Mode 63)
340
Adjustment of Software Correction for Inclination/Corrugation/Ruled Lines (Maintenance Mode 65)
341
Adjustment of Margins in Borderless Printing (Maintenance Mode 66)
343
Updating of Head Property Information and Backup/Restoration of Head Calibration Data (Maintenance Mode 68)
345
Customizing Destinations (Maintenance Mode 74)
347
Traveling Speed Check of Head/Carriage Unit (Maintenance Mode 69)
347
Move of the Head/Carriage Unit to the Center (Maintenance Mode 75)
350
Purge Operation (Maintenance Mode 76)
351
Print of the Maintenance Information (Maintenance Mode 77)
355
Adjustment of Touch Panel (Maintenance Mode 78)
362
Display of the Equipment's Log (Maintenance Mode 80)
363
Equipment Error Code Indication (Maintenance Mode 82)
376
Output of Transmission Log to the Telephone Line (Maintenance Mode 87)
376
Assurance Mode Switch Setting (Maintenance Mode 88)
377
Printout of Block Pattern (Ink Tank Model / Simple Ink Cartridge Model Only) (Maintenance Mode 89)
386
Other Service Functions
387
Displaying the Firmware Version
387
Moving the Head/Carriage Unit
387
Retrieving the Equipment Log Information
388
Special Purge (SPP) < Ink Tank Model Only
389
Chapter 6 Circuit Diagrams and Wiring Diagrams
390
Chapter 7 Periodical Maintenance
397
Periodical Replacement Parts
397
Appendix 1 Serial Numbering System
398
Appendix 2 Deletion of User Setting Information
400
Appendix 3 Installing the Maintenance Printer Driver
401
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Brother MFC-J3930DW Product Safety Manual (21 pages)
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| Category:
Printer
| Size: 2.68 MB
Table of Contents
Symbols and Conventions Used in the Documentation
2
Compilation and Publication Notice
3
Choose a Safe Location for Your Product
3
General Precautions
5
Connecting the Product Safely
10
Servicing the Product
13
Open Source Licensing Remarks
17
Copyright and License
17
Other Information
18
Brother Customer Service
18
Unlawful Use of Copying Equipment
19
Brother MFC-J3930DW Quick Setup Manual (2 pages)
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Brother
| Category:
All in One Printer
| Size: 3.64 MB
Brother MFC-J3930DW Quick Start Manual (2 pages)
Brand:
Brother
| Category:
All in One Printer
| Size: 3.71 MB
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