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MFC-J459DW
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Manuals and User Guides for Brother MFC-J459DW. We have
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Brother MFC-J459DW manual available for free PDF download: Service Manual
Brother MFC-J459DW Service Manual (329 pages)
Brand:
Brother
| Category:
Printer
| Size: 19.67 MB
Table of Contents
Table of Contents
4
Regulation
11
Safety Information
15
Chapter 1 Specifications
21
General
21
Media Specification
21
Paper Handling
22
LCD Panel
23
Memory
23
Interface
24
Others
25
Fax
26
Printer
26
Copy
27
Scanner
28
Software
28
Network
29
Wired
29
Wireless
29
Supplies/Options
30
Service Information
30
Paper
31
10.2 Printable Area
33
Chapter 2 Troubleshooting
34
Introduction
34
Precautions
34
Initial Check
35
Overview
36
Cross-Section Drawings
36
Document Scanning
36
Printer Part
36
Document Feeding
37
Document Feeding/Recording Paper Feeding
37
Recording Paper Feeding Path
37
Function of each Sensor/Roller
38
Block Diagram
39
Components
40
Error Indication
41
Error Codes
41
Error
42
Error Messages
45
Communications Error
48
Troubleshooting
52
Error Cause and Solutions
52
Detected by the Ink Cartridge Detection Sensor
57
No Black Ink Cartridge Loaded
57
No Cyan Ink Cartridge Loaded
57
No Magenta Ink Cartridge Loaded
57
No Yellow Ink Cartridge Loaded
57
Unable to Communicate with the Ink Cartridge IC Chip. (on the Main Unit Side)
57
The Ink Cartridge Cover Sensor Detected an Opened Cover
58
Detected by the CR Encoder Sensor
59
The Carriage Does Not Move
59
Detected by the CR Encoder Sensor
60
The Carriage Cannot Return to Its Home Position
60
Abnormal Stopping of the Head/Carriage Unit
61
Head Capping Cannot be Done
61
Abnormal Stopping of the Head/Carriage Unit 3B
62
Abnormal Stopping of the Head/Carriage Unit Caused by a Recording Paper Jam When Ink Is Not Discharging
62
Abnormal Stopping of the Head/Carriage Unit Caused by Recording Paper Jam When Ink Is Discharging
63
Caused by Factors Other than Recording Paper Jams such as Encoder Stains When
63
A Problem Occurred in the Carriage Motor, Paper Feed Motor, and ASF Motor
64
Carriage Motor Cannot Stop
65
Casing Internal Thermistor Problem
65
When the Power was Turned On, the Casing Internal Thermistor Detected a Temperature of -20 Degrees Centigrade or Lower, or 80 Degrees Centigrade or
65
Head Thermistor Problem
66
Head Voltage Does Not Turn off
66
When the Power was Turned On, the Head Thermistor Detected a Temperature of
66
The Head Driver IC Detected an Abnormal Temperature During Operation or Stand-By
67
Head Voltage Does Not Rise
68
Head Voltage Drops Quickly
68
Abnormal Stopping of the Purge Cam
69
Cannot Detect the Home Position of the Purge Cam
69
Overcurrent Protection was Activated in the Driver IC During Maintenance Unit Pump Operation
69
Overcurrent Protection was Activated in the Driver IC During Purge Cam Operation
69
The Maintenance Unit Pump Abnormally Stopped During Exhaust/Intake
69
ASF Motor Cannot Stop
70
Overcurrent Protection was Activated in the Driver IC of the ASF Motor
70
The ASF Encoder Sensor Cannot Detect the Rotation of the ASF Motor
70
Head Capping Does Not Work Normally
71
Head Uncapping Does Not Work Normally
71
Overcurrent Protection was Activated in the Driver IC During Capping
71
The Cap Cam Abnormally Stopped During Capping
71
The Cap Cam Abnormally Stopped During Uncapping
71
Head Property Information Not Input
72
Recording Paper Size Error (During Fax/List Printing)
72
The Registration Sensor and Paper Width Sensor Detected a Recording Paper
73
Recording Paper Jam
74
The Paper Width Sensor Could Not Detect the Leading Edge of Recording Papers
74
Recording Paper Jam
75
The Paper Width Sensor Could Not Detect the Home Position Specified on the Paper Feed Roller
75
Overcurrent Protection was Activated in the Driver IC During Paper Feed Motor Operation
76
The PF Encoder Sensor Cannot Detect the Rotation of the Paper Feed Motor
76
A1 the Document Scanner Sensor Detected that the Document Scanner Unit Is Open
79
The Document Scanning Position Sensor Detected that the Document Has a Length of 90 CM or Longer
79
During Document Scanning, the Document Detection Sensor Detected that the
80
A7 the CIS Unit Type Is Different from the CIS Type Input Value
81
CIS Positioning Problem (Home Position Cannot be Found)
81
Matching of Color Parameter Failed
81
Black Level Value Abnormal During Scanning
82
Modem Communication Failed
82
Modem Does Not Start Normally Even after Resetting the Modem
82
Wired LAN MAC Address Not Registered
82
E6 an Error Occurred in the E2PROM of the Main PCB
83
NFC PCB Initialization Failed
83
F0 Flash File System Error
84
ROM Data Acquisition Error
84
Touch Panel Initialization Failed
84
Recording Paper Feeding Problems
85
Recording Paper Is Not Fed from Paper Tray
85
The Disc Tray Is Not Fed
86
Two or more Sheets of Paper Fed at a Time
86
Recording Paper Feeding at an Angle
87
Recording Paper Is Wrinkling
87
Recording Paper Jam
88
Disc Tray Jam
90
Cannot Perform Duplex Printing
91
Defective Images
92
Print-Image Problems
92
Troubleshooting by Print-Image Defect
93
Cannot Print Data
104
Software-Related Problems
104
Cannot Print through a Network Connection
105
Network Problems
105
Control Panel Problems
106
LED Does Not Light up
106
No Display on the LCD
106
The Control Panel Does Not Work
106
Touch Panel Inoperative
106
Document Cannot be Fed
107
Document Double Feeding
107
Document Feeding Problems
107
Document Jam
108
Document Size Not Correctly Detected
110
Wrinkles on Documents
110
Defective Images
111
Scanned-Image Problems
111
A Communications Error Occurs
115
Cannot Receive Fax
115
Fax Problems
115
Fax Sending Cannot be Performed
115
4.10 Other Problems
116
4.10.1 the Machine Cannot be Powered on
116
4.10.3 Memory Card/Pictbridge Data Cannot be Read
116
Memory Card/Pictbridge Does Not Function (no Response)
116
4.10.4 Internal Memory Errors
117
4.10.5 Security Function Lock Related Problems
117
Chapter 3 Disassembly and Assembly
118
Precautions before Proceeding
118
Packing
120
Screw Catalogue
121
Screw Torque List
122
Lubrication
123
Overview of Gears
125
Routing of Harnesses and Ink Supply Tubes
126
Disassembly Flow
137
Disassembly Procedure
138
Preparations
138
Jam Clear Cover
142
The Head/Carriage Unit, CR Timing Belt, and Leveler Roller ASSY
143
Document Scanner Unit, ADF Unit (Models with ADF), and Document Cover ASSY (Models Without ADF)
157
CIS Unit and CIS Flat Cable
161
Component on the ADF Unit (for ADF Models Only)
166
Front Plate and Control Panel ASSY
174
Upper Cover and Ink Cartridge Cover
176
9.10 Inner Media Module Cover and NFC PCB
178
Document Scanner Sensor
178
9.11 Wireless LAN PCB ASSY
179
Main PCB
180
Mj Pcb Assy
182
Power Supply PCB ASSY
183
Carriage PCB ASSY
186
Ink Refill ASSY
188
Ink Absorber Box and Ink Absorber Felt (for the Ink Refill ASSY)
190
Engine Unit, Flushing Box, and Ink Absorber Felt (for the Maintenance Unit)
192
Maintenance Unit
197
9.20 Components on the Engine Unit
199
Ink Cartridge Cover Sensor ASSY
208
Base Pad on Paper Tray ASSY
209
Chapter 4 Adjustments and Updating of Settings, Required after Parts Replacement
211
If You Replace the Main Pcb Assy
211
Automatically Set the CIS Type (Maintenance Mode 59)
212
Customize Destinations (Maintenance Mode 74)
212
Install the Firmware (Maintenance Mode 28)
212
EEPROM Parameter Initialization (Maintenance Mode 01)
214
Restore Head Calibration Data (Maintenance Mode 68)
214
Set the Serial Number (Maintenance Mode 80)
214
Update the Head Property Data (Maintenance Mode 68)
216
Acquire Black and White Level Data (Maintenance Mode 55)
217
Adjust the Touch Panel (Maintenance Mode 78)
217
Adjustment of Ruled Lines (Maintenance Mode 65)
217
Margin Adjustment in Borderless Printing (Maintenance Mode 66)
217
Reset Purge and Flushing Counts (Maintenance Mode 80)
217
Restore Machine Information (Maintenance Mode 46)
217
Update the Paper Feeding Correction Values (Maintenance Mode 58)
217
1.16 Check Scanning and Printing
218
Creating of Head Calibration Data and Writing It into Flash ROM (Maintenance Mode 02)
218
If You Replace the Head/Carriage Unit
221
Check Head Nozzles (Maintenance Mode 09)
222
Supply Head Ink (Maintenance Mode 76)
222
Update the Head Property Data (Maintenance Mode 68)
222
Adjust the Head/Carriage Unit Inclination
223
Adjustment of Ruled Lines (Maintenance Mode 65)
226
Check Printing
226
Margin Adjustment in Borderless Printing (Maintenance Mode 66)
226
Update the Paper Feeding Correction Values (Maintenance Mode 58)
226
Write Head Calibration Data (Maintenance Mode 02)
226
Obtain Machine Information (Instruction to the End User)
227
If You Replace the Document Scanner Unit or Cis Unit
228
Acquire Black and White Level Data (Maintenance Mode 55)
228
Check Scanning
228
Set the CIS Type (Maintenance Mode 59)
228
If You Replace the Control Panel Assy
229
Adjust the Touch Panel (Maintenance Mode 78)
229
Check the Operation of the Control Panel Keys (Maintenance Mode 13)
229
Operational Check of the LCD (Maintenance Mode 12)
229
If You Replace the Ink Absorber Box or Flushing Box
230
Reset Purge and Flushing Counts (Maintenance Mode 80)
230
If You Replace the Engine Unit, Recording Paper Feeding Related Parts or Maintenance Unit
231
Adjustment of Ruled Lines (Maintenance Mode 65)
232
Check Head Nozzles (Maintenance Mode 09)
232
Check Printing
232
Margin Adjustment in Borderless Printing (Maintenance Mode 66)
232
Update the Paper Feeding Correction Values (Maintenance Mode 58)
232
Chapter 5 Service Functions
233
Maintenance Mode
233
1.1.1 How to Enter the Maintenance Mode Exclusive to Service Personnel
233
Entry to the Maintenance Mode
233
1.1.2 How to Enter the End User-Accessible Maintenance Mode
235
List of Maintenance-Mode Functions
237
Detailed Description of Maintenance-Mode Functions
238
EEPROM Parameter Initialization (Maintenance Mode 01, 91)
238
EEPROM Parameter Initialization
238
Maintenance Mode
238
Creating of Head Calibration Data and Writing It into Flash ROM (Maintenance Mode 02)
239
Creating of Head Calibration Data and Writing It into Flash ROM
239
Printout of Scanning Compensation White/Black Level Data (Maintenance Mode 05)
242
Printout of Scanning Compensation White/Black Level Data
242
ADF Performance Test (Maintenance Mode 08)
245
Printout of Test Pattern (Maintenance Mode 09)
245
ADF Performance Test
245
Worker Switch (WSW) Setting and Printout (Maintenance Modes 10, 11)
247
Check LCD Operation (Maintenance Mode 12)
251
Operational Check of Keys on Control Panel (Maintenance Mode 13)
253
Operational Check of Keys on Control Panel
253
EEPROM Dump and Log Information Saving (Maintenance Mode 17)
255
Updating of Firmware Using an External Memory (Maintenance Mode 28)
256
Updating of Firmware Using an External Memory
256
Sensor Operational Check (Maintenance Mode 32)
257
Sensor Operational Check
257
Printout of Dial Log (Maintenance Mode 37)
258
Printout of Dial Log
258
Backup of Machine Information (Maintenance Mode 46)
259
Backup of Machine Information
259
Setting of Country/Language (Maintenance Mode 52)
261
Setting of Country/Language
261
Transfer of Received FAX Data And/Or Equipment's Log (Maintenance Mode 53)
262
Transfer of Received FAX Data And/Or Equipment's Log
262
Fine Adjustment of Scanning Position (Maintenance Mode 54)
264
Fine Adjustment of Scanning Position
264
Acquisition of White/Black Level Data and CIS Scanner Area Setting (Maintenance Mode 55)
265
Acquisition of White/Black Level Data and CIS Scanner Area Setting
265
Cartridge IC Communication Check (Maintenance Mode 57)
266
Cartridge IC Communication Check
266
Updating of Paper Feeding Correction Value (Maintenance Mode 58)
267
Updating of Paper Feeding Correction Value
267
Checking of CIS Travel and Specifying of CIS Type (Maintenance Mode 59)
273
Checking of CIS Travel and Specifying of CIS Type
273
Printout of PRN/JPEG Files in Memory Card (Maintenance Mode 61)
274
Printout of PRN/JPEG Files in Memory Card
274
Move of the Head/Carriage Unit to the Adjustment Position, and Check of the Pressure Roller Release Operation (Maintenance Mode 63)
275
Move of the Head/Carriage Unit to the Adjustment Position, and Check of the Pressure Roller Release Operation
275
Adjustment of the Vertical Print Lines/Ruled Lines (Maintenance Mode 65)
276
Adjustment of the Vertical Print Lines/Ruled Lines
276
Margin Adjustment in Borderless Printing (Maintenance Mode 66)
280
Margin Adjustment in Borderless Printing
280
Updating of Head Property Data and Backup/Restoration of Head Calibration Data (Maintenance Mode 68)
285
Updating of Head Property Data and Backup/Restoration of Head Calibration Data
285
Traveling Speed Check of Head/Carriage Unit (Maintenance Mode 69)
287
Traveling Speed Check of Head/Carriage Unit
287
Customize Code Destinations (Maintenance Mode 74)
288
Move of the Head/Carriage Unit to the Center (Maintenance Mode 75)
291
Purge Operation (Maintenance Mode 76)
292
Purge Operation
292
Print of the Maintenance Information (Maintenance Mode 77)
295
Print of the Maintenance Information
295
Adjust the Touch Panel (Maintenance Mode 78)
297
Display of the Equipment's Log (Maintenance Mode 80)
298
Equipment Error Code Indication
301
Equipment Error Code Indication (Maintenance Mode 82)
301
Output of Transmission Log to the Telephone Line
301
Output of Transmission Log to the Telephone Line (Maintenance Mode 87)
301
Assurance Mode Switch Setting (AMS) (Maintenance Mode 88)
302
Other Service Functions
310
Displaying the Firmware Version
310
Moving the Head/Carriage Unit
310
Retrieving the Equipment Log Information
311
Chapter 6 Circuit Diagrams and Wiring Diagrams
312
Chapter 7 Periodical Maintenance
317
Periodical Replacement Parts
317
Appendix 1 Serial Numbering System
318
Appendix 2 Deletion of User Setting Information
320
A2.1 Deletion of User Setting Information
320
Appendix 3 Installing the Maintenance Printer Driver
322
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