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IP Phone 6851
Cisco IP Phone 6851 Manuals
Manuals and User Guides for Cisco IP Phone 6851. We have
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Cisco IP Phone 6851 manual available for free PDF download: Administration Manual
Cisco IP Phone 6851 Administration Manual (240 pages)
IP Phone 6800 Series Multiplatform Phone
Brand:
Cisco
| Category:
IP Phone
| Size: 5.82 MB
Table of Contents
Table of Contents
3
Phone Features and Setup
8
About the Cisco IP Phone
15
CHAPTER 1 Cisco IP Phone Hardware
17
Overview of the Cisco IP Phone 6800 Series Multiplatform Phones
17
New and Changed Features
18
New and Changed for Firmware Release 11.1(1)
18
Cisco IP Phone 6841 Multiplatform Phones Connections
19
Cisco IP Phone 6851 Multiplatform Phones Connections
20
Buttons and Hardware
22
Softkey, Line, and Feature Buttons
23
Terminology Differences
24
CHAPTER 2 Technical Details
25
Physical and Operating Environment Specifications
25
Cable Specifications
26
Network and Computer Port Pinouts
26
Network Port Connector
26
Computer Port Connector
27
Phone Power Requirements
28
Network Protocols
29
VLAN Interaction
32
External Devices
33
Phone Installation
35
Cisco IP Phone Installation
37
CHAPTER 3 Cisco IP Phone Installation
37
Verify the Network Setup
37
Install the Cisco IP Phone
38
Configure the Network from the Phone
39
Network Configuration Fields
41
Text and Menu Entry from the Phone
44
Configure the Voice Codecs
45
Verify Phone Startup
45
Set the Optional Network Servers
46
VLAN Settings
46
Lldp-Med
47
Chassis ID TLV
48
End of LLDPDU TLV
49
IEEE 802.3 MAC/PHY Configuration/Status TLV
50
Network Policy TLV
51
Final Network Policy Resolution and Qos
52
LLDP-MED and Multiple Network Devices
53
SIP and NAT Configuration
53
SIP over TCP
54
Dual Registration and Alternate Proxy
55
Sip Configuration
56
Configure the RTP Parameters
57
Configure the SIP Settings for Extensions
58
Enable NAT Mapping
59
Configure NAT Mapping with STUN
60
Determining Symmetric or Asymmetric NAT
61
Dial Plan
62
Digit Sequence Examples
63
Acceptance and Transmission of the Dialed Digits
65
Dial Plan Timer (Off-Hook Timer)
66
Example for the Interdigit Long Timer
67
Regional Parameters and Supplementary Services
68
Cisco IP Phone 6800 Series Documentation
73
Network Configuration
75
Web-Based Configuration Utility
76
Allow Web Access to the Cisco IP Phone
77
Administrator and User Accounts
78
Phone Accessories
79
Cisco Ip Phone Accessories
81
Supported Accessories
81
Audio Quality
82
Analog Headsets
83
Wall Mount Kit
85
Install a Phone with the Wall Mount Kit
86
Install a Phone with the Wall Mount Kit
87
Install a Phone with the Wall Mount Kit
88
Adjust the Handset Rest
89
Adjust the Handset Rest
90
Phone Administration
91
Cisco Ip Phone Security
93
Security Features
93
Cisco Product Security Overview
96
Transport Layer Security
96
Cisco IP Phone Customization
99
Chapter 8
99
Cisco Ip Phone Customization
99
Phone Information and Display Settings
99
Call Features Configuration
101
Call Forward
102
Configure Missed Call Indication with the Configuration Utility
103
Shared Lines
104
Configure a Shared Line
105
Configure Voice Mail
105
Configure Voice Mail for each Extension
106
Assign a Ring Tone to an Extension
107
Configure the Audio Settings
107
Phone Web Server
108
Enable Access to Phone Web Interface
110
Procedure
110
Step 1
110
XML Services
110
Macro Variables
111
Xml Applications
111
Xml Directory Service
111
Configure a Phone to Connect to an XML Application
114
Phone Features and Setup
115
CHAPTER 9 Phone Features and Setup
115
Cisco IP Phone User Support
116
Phone Features and Setup Overview
116
Telephony Features for Cisco IP Phone
116
Feature Buttons and Softkeys
121
Configure a Speed Dial on a Line Key
122
Configure a Speed Dial with the Configuration Utility Page
123
Busy Lamp Field Configuration on a Monitoring Phone
124
Configure the Busy Lamp Field for Multiple Users with the Configuration Utility
125
Configure Busy Lamp Field with Other Features
126
Configure the Busy Lamp Field for a Single Phone with the Configuration Utility
126
Enable Conference Button with a Star Code
124
Set up Extra Line Keys
124
Configure a Paging Group (Multicast Paging)
128
Configure Alphanumeric Dialing
128
Call Park
129
Configure Call Park with Star Codes
130
Configuring Programmable Softkeys
131
Programmable Softkeys
132
Configure Provisioning Authority
133
Enable Hoteling on a Phone
134
Set the User Password
134
Configure PRT Upload
135
Download Problem Reporting Tool Logs
135
Configure a Phone to Accept Pages Automatically
137
Manage Phones with
137
Server-Configured Paging
137
View TR-069 Status
137
Enable Electronic Hookswitch
138
Enable Remote Call Recording with SIP INFO
140
Set up a Phone for Presence
141
CHAPTER 10 Corporateandpersonaldirectorysetup
143
Personal Directory Setup
143
Prepare the LDAP Corporate Directory Search
144
Configure the XML Directory Service
145
Info
154
Custom CA Status
162
Network Port Information
163
Access Port Information
164
Voice
166
Network Settings
167
Ipv4 Settings
168
X Authentication
169
VLAN Settings
170
Inventory Settings
171
SIP Timer Values (Sec)
174
Response Status Code Handling
177
SDP Payload Types
178
NAT Support Parameters
179
Provisioning
181
Firmware Upgrade
183
CA Settings
184
HTTP Settings
185
General Purpose Parameters
186
Distinctive Ring Patterns
187
Control Timer Values (Sec)
188
Vertical Service Announcement Codes
192
Outbound Call Codec Selection Codes
193
Time
194
Language
196
Miscellaneous Line Key Settings
197
Ringtone
199
Broadsoft XMPP
201
Ldap
202
Programmable Softkeys
204
User
205
Speed Dial
206
Audio Volume
207
Extension
208
NAT Settings
209
Call Feature Settings
211
ACD Settings
213
Subscriber Information
216
Dial Plan
218
Tr-069
219
Call History
221
Personal Directory
221
CHAPTER 12 Troubleshooting
223
General Troubleshooting Information
223
Startup Problems
225
Configuration File Corruption
226
Phone Displays Error Messages
226
Phone Resets Due to Intermittent Network Outages
227
Phone Resets During Heavy Network Usage
228
Phone Cannot Connect to Lan
228
Audio Problems
228
No Speech Path
228
General Telephone Call Problems
229
Feature Troubleshooting
230
Presence Status Doesn't Work
231
The Font Is too Small or Has Unusual Characters
232
Troubleshooting Procedures
233
Check Dhcp Settings
234
Verify Dns Settings
234
Additional Troubleshooting Information
234
Basic Reset
235
Factory Reset the Phone with the Web UI Button
236
Voice Quality Monitoring
236
CHAPTER 13 Maintenance 221
236
Voice Quality Troubleshooting Tips
236
Voice Quality Reporting
237
Mean Opinion Scores and Codecs
238
Cisco IP Phone Cleaning
239
View Phone Information
239
Reboot Reasons
239
Phone Behavior During Times of Network Congestion
240
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