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Cisco Small Business SPA942 Manuals
Manuals and User Guides for Cisco Small Business SPA942. We have
5
Cisco Small Business SPA942 manuals available for free PDF download: Administration Manual, Provisioning Manual, User Manual, Quick Start Manual
Cisco Small Business SPA942 Administration Manual (280 pages)
SPA and Wireless IP Phone
Brand:
Cisco
| Category:
IP Phone
| Size: 2.86 MB
Table of Contents
Table of Contents
3
About this Document
12
Audience
12
Organization
13
Read Me First
14
Chapter 2: Getting Started
17
Overview
17
Cisco SPA932 Attendant Console
19
Network Configurations
19
Cisco SPA9000 Voice System
19
Cisco Unified Communications 500 Series for Small Business
21
Other SIP IP PBX Call Control Systems
22
Prerequisites
22
Upgrading Firmware
22
Determining the Current Firmware Version
23
Determining Your IP Address
24
Downloading the Firmware
25
Installing the Firmware (SPA9X2)
25
Installing the Firmware (SPA525G)
26
Installing the Firmware (WIP310)
26
Using the Web Administration User Interface
27
Understanding Administrator and User Views
29
Accessing Administrative Options
29
Understanding Basic and Advanced Views
29
Using the Web Administration Tabs
30
Roadmap to Web UI Features
30
Viewing Phone Information
33
Chapter 3: Configuring Lines and Extensions
35
Configuring Lines
35
Shared Line Appearances
36
Configuring a Line
36
Configuring Shared Line Appearance
38
Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942
39
Configuring Unused Line Keys for Call Park on the SPA525G (Metaswitch)
41
Configuring Unused Line Keys to Access Services (SPA525G)
42
Configuring Line Key LED Patterns (SPA9X2/525G Only)
44
Configuring Extensions
46
Chapter 4: Customizing Cisco SPA and Wireless IP Phones
49
Configuring Phone Information and Display Settings
49
Configuring the Phone Name
50
Configuring Voice Mail
50
Customizing the Startup Screen
51
Changing the Display Background (SPA942/962/525G)
52
Configuring the Screen Saver
54
Configuring the Phone Display Menu Color Settings (SPA962 Only)
56
Configuring the LCD Contrast
56
Configuring Back Light Settings (SPA525G)
57
Configuring Linksys Key System Parameters
58
Enabling Call Features
58
Enabling Anonymous Call and Caller ID Blocking
58
Enabling Automatic Call Distribution (ACD)
59
Enabling Call Back
59
Enabling Call Park and Call Pickup
60
Enabling Call Transfer and Call Forwarding
61
Enabling Call Waiting
61
Enabling Conferencing
62
Enabling Dial Assistance
62
Enabling Do Not Disturb
62
Enabling the Missed Call Shortcut
63
Logging Missed Calls (SPA9X2/SPA525G Only)
63
Enabling Paging (Intercom)
64
Enabling Secure Call
66
Enabling Service Announcements
67
Configuring Phone Features
67
Configuring the Message Waiting Indicator
67
Configuring Ring Tones
68
Configuring RSS Newsfeeds on the SPA962/SPA525G Phone
72
Configuring Traffic Information Settings on the SPA9X2 Phone
73
Configuring Audio Settings
74
Enabling Wireless (SPA525G Only)
75
Enabling Bluetooth (SPA525G Only)
76
Enabling SMS Messaging
76
Enabling the Web Server
78
Configuring Lightweight Directory Access Protocol (LDAP)
79
Configuring Broadsoft Settings (SPA525G)
83
Configuring Broadsoft Directory
83
Configuring Synchronization of Do Not Disturb and Call Forward
84
Configuring XML Services (SPA525G)
84
Configuring Music on Hold
85
Configuring Extension Mobility with a Broadsoft Server
86
Chapter 5: Configuring SIP, SPCP, and NAT
89
Session Initiation Protocol and Cisco IP Phones
89
SIP over TCP
90
SIP Proxy Redundancy
91
RFC3311 Support
91
Configuring SIP
91
Configuring SIP Parameters
92
Configuring SIP Timer Values
95
Configuring Response Status Code Handling
98
Configuring RTP Parameters
99
Configuring SDP Payload Types
100
Configuring SIP Settings for Extensions
103
Configuring SPCP on the SPA525G
111
Network Address Translation (NAT) and Cisco IP Phones
111
NAT Mapping with Session Border Controller
112
NAT Mapping with SIP-ALG Router
112
Configuring NAT Mapping with a Static IP Address
112
Configuring NAT Mapping with STUN
113
Determining Whether the Router Uses Symmetric or Asymmetric NAT
115
Chapter 6: Configuring Security, Quality, and Network Features
117
Setting Security Features
117
SIP Initial INVITE and MWI Challenge
117
SIP over TLS
118
SRTP and Securing Calls
119
Ensuring Voice Quality
120
Supported Codecs
120
Bandwidth Requirements
122
Factors Affecting Voice Quality
123
Configuring Voice Codecs
125
Configuring Domain and Internet Settings
128
Configuring Restricted Access Domains
128
Configuring DHCP, Static IP, and Pppoe Information
128
Setting Optional Network Parameters
131
Configuring VLAN Settings
133
Using the IP Phones in a VLAN
133
Chapter 7: Provisioning Basics
135
Provisioning Capabilities
136
Provisioning Configuration from Phone Keypad
136
IP Phone Configuration Profiles
138
General Purpose Parameters
139
Sample Configuration File
140
Upgrading, Resyncing, and Rebooting Phones
140
Firmware Upgrade Parameters
142
Resyncing a Phone
143
Rebooting a Phone
144
Redundant Provisioning Servers
144
Retail Provisioning
145
Automatic In-House Preprovisioning
145
Configuration Access Control
146
Using HTTPS
147
Server Certificates
147
Client Certificates
147
Obtaining a Server Certificate
148
Chapter 8: Configuring Regional Parameters and Supplementary Services
149
Advanced Scripting for Cadences, Call Progress Tones, and Ring Tones
150
Example 1: Normal Ring
150
Example 2: Distinctive Ring (Short,Short,Short,Long)
150
Example 1: Dial Tone
151
Example 3: SIT Tone
151
Example 1: SIT Tone
152
Call Progress Tones
153
Distinctive Ring Patterns
153
Ring Pattern Notes
153
Control Timer Values (Sec)
154
Control Timer Value Notes
154
Configuring Supplementary Services (Star Codes)
155
Entering Star Code Values
155
Activating or Deactivating Supplementary Services
160
Vertical Service Announcement Codes (SPA 9X2 Only)
160
Vertical Service Announcement Notes
161
Outbound Call Codec Selection Codes
163
Outbound Call Codec Selection Notes
163
Using a Dial Plan
163
Miscellaneous Parameters
166
DTMF Notes
166
Localizing Your IP Phone
167
Managing the Time and Date
169
Configuring Daylight Savings Time
169
Localizing Your IP Phone
169
Daylight Saving Time Examples
170
Selecting a Display Language
171
Creating a Dictionary Server Script
173
Chapter 9: Configuring the SPA932 Attendant Console
175
SPA932 Features
176
Setting up the SPA932 Attendant Console
177
Configuring the SPA9000 for the SPA932
178
Configuring the Broadsoft Server for the SPA932
178
Configuring the Asterisk Server for the SPA932
179
Configuring the SPA932
180
Unit/Key Configuration Scripts
181
Configuring Broadsoft Busy Lamp Field Auto-Configuration (SPA525G)
184
SPA932 Parameter Notes
185
Monitoring the SPA932
186
SPA932 Unit Monitoring Notes
187
Chapter A: Creating an LED Script
189
LED Script Examples
190
LED Pattern
190
Appendix B: SPA and Wireless IP Phone Field Reference
192
Info Tab
193
System Information
193
Product Information
195
Phone Status
195
Ext Status
197
Line/Call Status
197
Downloaded Ring Tone
198
System Tab
199
System Configuration
199
Internet Connection Type and Static IP Settings
200
Pppoe Settings
201
Optional Network Configuration
201
VLAN Settings
203
Wi-Fi Settings (SPA525G Only)
203
Bluetooth Settings (SPA525G Only)
203
SIP Tab
204
SIP Parameters
204
SIP Timer Values (Sec)
207
Response Status Code Handling
210
RTP Parameters
211
SDP Payload Types
213
NAT Support Parameters
216
Linksys Key System Parameters
218
Provisioning Tab
218
Regional Tab
218
Call Progress Tones
219
Distinctive Ring Patterns
221
Control Timer Values (Sec)
222
Vertical Service Activation Codes
223
Vertical Service Announcement Codes
229
Outbound Call Codec Selection Codes
229
Time (SPA525G Only)
232
Language (SPA525G Only)
232
Miscellaneous
233
Phone Tab
238
General
238
Line Key
241
Miscellaneous Line Key Settings
242
Line Key LED Pattern
243
Supplementary Services
245
Ring Tone (SPA9X2/SPA525G)
247
Ring Tone (WIP310)
248
Auto Input Gain (Db)
248
Extension Mobility
249
Broadsoft Settings (SPA525G)
249
XML Services (SPA525G)
250
Lightweight Directory Access Protocol (LDAP) Corporate Directory Search
251
Directory Search
251
Ext Tab
254
General
254
Share Line Appearance
255
NAT Settings
255
Network Settings
256
SIP Settings
257
Call Feature Settings
260
Proxy and Registration
262
Subscriber Information
264
Audio Configuration
265
Dial Plan
267
User Tab
268
Call Forward
269
Speed Dial
269
Supplementary Services
269
Web Information Service Settings (SPA962/SPA525G)
270
Traffic Service Information Settings (SPA962)
270
Audio Volume
271
Screen (SPA525G)
271
Phone GUI Menu Color Settings (SPA962 Only)
273
Tab (SPA962/SPA525G Only)
273
General
274
Unit 2
275
SPA932 Status
275
SPA525G-Specific Tabs
276
Wi-Fi
276
Bluetooth (SPA525G)
277
Personal Address Book
277
Call History
277
Speed Dials
277
Firmware Upgrade
277
Appendix C: Where to Go from here
278
Product Resources
278
Related Documentation
279
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Cisco Small Business SPA942 User Manual (87 pages)
Cisco Systems IP Phone User Manual
Brand:
Cisco
| Category:
IP Phone
| Size: 4.69 MB
Table of Contents
Table of Contents
2
Chapter 1: Getting Started
7
Overview of the Cisco SPA9000 Voice System IP Phones
7
SPA921/922 IP Phone
9
SPA941/942 IP Phone
10
SPA962 IP Phone
11
SPA932 Attendant Console
12
Caring for Your Phone
12
Chapter 2: Installing Your Phone
13
Before You Begin
14
Connecting the Handset
14
(Optional) Attaching the Desk Stand
16
(Optional) Mounting the Phone to the Wall
16
Connecting Your Phone's Power
20
Connecting Your Phone to the Computer Network
21
Connecting the Phone to the Wireless Network
21
Verifying Phone Startup
22
Upgrading Your Phone's Firmware
23
Download the Firmware
23
Get Your Phone's IP Address
23
Install the Firmware
24
Connecting the SPA932 Attendant Console to the SPA962
25
Connecting a Single SPA932
25
Connecting an Additional SPA932
28
Chapter 3: Using Basic Phone Functions
31
Understanding Your Phone's Lines and Buttons
32
Softkey Buttons
34
Using the Keypad and Buttons with Menus
38
Using Keypad Shortcuts
38
Using the Navigation Button
38
Entering Numbers and Text in Fields
38
Using Phone Hardware and Accessories
39
Using the Speakerphone
39
Using Headsets
39
Connecting the Headset
39
Using the Headset with Your IP Phone
40
Switching between the Handset/Headset/Speakerphone During a Call
40
Sending Audio to the Phone Speaker
40
Choosing Your Preferred Audio Device
41
Adjusting Call Volume and Muting
41
Adjusting Call Volume
41
Using Mute
41
Placing or Answering a Call
42
Using Dial Assistance
42
Putting a Call on Hold
43
Resuming a Call
43
Ending a Call
43
Transferring Calls
43
Performing an Attended Transfer
44
Performing an Unattended (Blind) Transfer
44
Redialing
45
Viewing and Returning Missed Calls
45
Turning the Missed Calls Shortcut on and off
46
Forwarding Calls
46
Forwarding Calls to a Single Number
47
Forwarding Calls When Your Phone Is Busy
47
Forwarding Calls When You Don't Answer the Phone
48
Delaying Call Forwarding When You Don't Answer the Phone
48
Stopping Call Forwarding
48
Changing the Call Forwarding Delay
49
Setting Do Not Disturb
49
Turning Call Waiting on and off
50
Picking up a Call
51
Parking a Call
51
Placing a Three-Way Conference Call
52
Using the Phone Directories
53
Using Your Personal Directory
53
Using the Corporate Directory
54
Using the Call History Lists
55
Viewing the Call History Lists
55
Calling from the Call History Lists
56
Deleting a Number from the Call History Lists
56
Saving a Call History List Number to Your Directory
56
Setting or Changing a Phone Password
57
Accessing Voicemail
57
Chapter 4: Using Advanced Phone Features
58
Configuring Privacy and Security Features
59
Blocking Caller ID
59
Blocking Anonymous Calls
59
Using Secure Call
60
Enabling Dial Assistance
60
Creating Speed Dials
61
Using Speed Dials
61
Using the Paging Feature
62
Paging Another Phone
62
Configuring Auto Answer
62
Monitoring/Accessing Another Phone from Your Phone
63
Customizing Your LCD Screen
63
Changing the LCD Screen Contrast
63
Setting the Backlight Timer
64
Configuring the Phone Screen Saver
64
Turning on the Screen Saver
65
Changing the LCD Background Picture
66
Changing the Phone Menu Color Scheme
66
Using Ring Tones
66
Changing Your Ring Tone
67
Creating Your Own Ring Tones
67
Accessing Stock Quotes, Traffic, and News on Your Phone
69
Configuring Date and Time Parameters on Your Phone
69
Setting Your Phone's Date and Time
69
Choosing the Time Format for Your Phone (12 or 24 Hour)
70
Choosing the Date Format for Your Phone
70
Using Star Codes
71
Advanced Procedures for Technical Support Personnel
73
Rebooting Your Phone
74
Chapter 5: Using the Web Interface
75
Logging in to the Web Interface
76
Setting Do Not Disturb
76
Configuring Call Forwarding
77
Configuring Call Waiting
77
Blocking Caller ID
78
Blocking Anonymous Calls
78
Using Your Personal Directory
78
Viewing Call History Lists
79
Creating Speed Dials
80
Accepting Text Messages
80
Adjusting Audio Volume
81
Changing the LCD Contrast
81
Changing the Phone Menu Color Scheme
82
Configuring the Phone Screen Saver
82
Chapter 6: Using the SPA932 Attendant Console
83
Monitoring an Extension
83
Speed Dialing an Extension
84
Transferring a Call
84
Picking up a Call
84
Appendix A: Additional Information
85
Regulatory Compliance and Safety Information
85
Warranty
85
End User License Agreement (EULA)
85
Support Contacts
85
Appendix B: Where to Go from here
86
Product Resources
86
Related Documentation
87
Cisco Small Business SPA942 Provisioning Manual (114 pages)
Voice System, Voice Gateways, and IP Telephones
Brand:
Cisco
| Category:
Network Hardware
| Size: 0.83 MB
Table of Contents
Table of Contents
2
About this Document
5
Purpose
5
Document Audience
6
Organization
6
Document Conventions
7
Chapter 1: Provisioning Cisco Small Business Voip Devices
8
Small Business and Residential Deployment Provisioning
8
Remote Endpoint Control and NAT
9
Communication Encryption
9
Provisioning Overview
10
Remote Firmware Upgrade
10
Initial Provisioning
11
Deploying RC Units
11
Redundant Provisioning Servers
12
Retail Provisioning
12
Automatic In-House Preprovisioning
13
Configuration Access Control
14
Configuration Profiles
14
Provisioning States
16
Using HTTPS
17
How HTTPS Works
18
Server Certificate
18
Client Certificates
19
Certificate Structure
19
Provisioning Setup
21
Software Tools
21
Server Configuration
22
Https
24
Syslog Server
26
Where to Go from here
27
Chapter 2: Creating Provisioning Scripts
28
Configuration Profile and the SIP Profile Compiler
29
Open Format Configuration File
29
Element Tags, Attributes, Parameters, and Formatting
30
Configuration File Compression
34
File Encryption
35
Encrypting a File with the SPC
36
Generic
36
Targeted
37
Explicit Key
37
Status Messages
38
Sample Configuration File
38
Proprietary Plain-Text Configuration File
38
Source Text Syntax
39
Comments
41
Macro Expansion
41
Conditional Expressions
42
Assignment Expressions
44
URL Syntax
45
Optional Resync Arguments
46
Using Provisioning Parameters
48
Enables
49
General Purpose Parameters
49
Triggers
50
Configurable Schedules
51
Profile Rules
52
Report Rule
54
Upgrade Rule
56
Data Types
57
Chapter 3 : Provisioning Tutorial
62
Preparation
62
Basic Resync
63
TFTP Resync
64
Logging with Syslog
65
Automatic Resync
66
Unique Profiles and Macro Expansion
68
URL Resolution
69
HTTP GET Resync
70
Secure Resync
71
Basic HTTPS Resync
71
HTTPS with Client Certificate Authentication
73
HTTPS Client Filtering and Dynamic Content
74
Profile Formats
76
Profile Compression
76
Profile Encryption
77
Partitioned Profiles
78
Parameter Name Aliases
79
Proprietary Profile Format
80
Chapter 4 : Provisioning Field Reference
83
Configuration Profile Parameters
83
Firmware Upgrade Parameters
88
General Purpose Parameters
89
Macro Expansion Variables
90
Internal Error Codes
93
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Cisco Small Business SPA942 Provisioning Manual (116 pages)
Voice System, Voice Gateways, and IP Telephones
Brand:
Cisco
| Category:
VoIP
| Size: 0.82 MB
Table of Contents
Table of Contents
3
About this Document
6
Document Conventions
11
Chapter 1: Provisioning Cisco Small Business Voip Devices
12
Residential Deployment Provisioning Requirements
12
Remote Endpoint Control
13
Communication Encryption
13
Provisioning Overview
14
Initial Provisioning
15
Deploying RC Units
15
Redundant Provisioning Servers
16
Retail Provisioning
16
Automatic In-House Preprovisioning
17
Configuration Access Control
18
Configuration Profiles
18
Downloading the SIP Profile Compiler (SPC) Tool
19
Provisioning States
20
Using HTTPS
21
How HTTPS Works
22
Server Certificate
22
Client Certificates
23
Certificate Structure
23
Provisioning Setup
25
Software Tools
25
Server Configuration
26
Tftp
26
Http
26
Enabling HTTPS
28
Syslog Server
30
Where to Go from here
31
Chapter 2: Creating Provisioning Scripts
32
Configuration Profile and the SIP Profile Compiler
32
Open Format Configuration File
33
Configuration File Compression
38
File Encryption
38
Encrypting a File with the SPC
40
Proprietary Plain-Text Configuration File
42
Source Text Syntax
42
Comments
44
Macro Expansion
44
Conditional Expressions
46
Assignment Expressions
48
URL Syntax
48
Optional Resync Arguments
49
Using Provisioning Parameters
52
General Purpose Parameters
52
Enables
53
Triggers
53
Configurable Schedules
54
Profile Rules
55
Report Rule
57
Upgrade Rule
58
Data Types
59
Chapter 3: Provisioning Tutorial
65
Preparation
65
Basic Resync
66
TFTP Resync
66
Logging with Syslog
68
Automatic Resync
69
Unique Profiles and Macro Expansion
70
URL Resolution
72
HTTP GET Resync
73
Secure Resync
74
Basic HTTPS Resync
74
HTTPS with Client Certificate Authentication
76
HTTPS Client Filtering and Dynamic Content
77
Profile Formats
79
Profile Compression
79
Profile Encryption
80
Partitioned Profiles
81
Parameter Name Aliases
82
Proprietary Profile Format
83
Chapter 4: Provisioning Field Reference
85
Configuration Profile Parameters
86
Firmware Upgrade Parameters
91
General Purpose Parameters
92
Macro Expansion Variables
93
Internal Error Codes
96
Appendix A: Example Configuration Profile
97
Appendix B: Acronyms
111
Appendix C: Where to Go from here
115
Cisco Small Business SPA942 Quick Start Manual (2 pages)
Cisco Small Business SPA IP Phone
Brand:
Cisco
| Category:
IP Phone
| Size: 0.67 MB
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