Printer jam or paper jam
Take out the jammed paper depending on
where it is jammed in the machine.
Paper is jammed at the front of the
machine (DCP-J725DW)
If the LCD shows Paper Jam [Front],
follow these steps:
a
Unplug the machine from the electrical
socket.
b
If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
c
Pull the two green levers inside the
machine to release the jammed paper.
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d
Pull out the jammed paper (1).
B
B
1
e
Lift the Jam Clear Flap, and remove the
jammed paper.
f
Push the two green levers back to the
original positions.
g
Push the paper tray firmly back into the
machine.