If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem. ThinkPad 13 Hardware Maintenance Manual...
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
The safety notices in this section are provided in the following languages: • English • Arabic • Brazilian Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese DANGER DANGER DANGER ThinkPad 13 Hardware Maintenance Manual...
UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/...
Dynamic Configure To Order (CTO) This model provides the ability for a customer to configure a Lenovo solution from a web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model and 2-character country code.
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To identify the major FRUs for a product, do the following: 1. Go to http://www.lenovo.com/support. 2. Click Warranty & Services. 3. Click Check Warranty Status. 4. On the Warranty Status Lookup page, click Parts Lookup. 5. Type your machine type and serial number, and then click Submit.
This chapter introduces following information: • “What to do first” on page 23 • “Checkout guide” on page 24 – “Lenovo Solution Center” on page 24 – “Quick test programs” on page 24 – “UEFI diagnostic program” on page 25 –...
The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags. To run the Lenovo Solution Center program, go to Control Panel and click System and Security ➙ Lenovo - System Health and Diagnostics, and then follow the instructions on the screen.
• Microsoft Windows Server 2003 • Microsoft Windows Server 2008 To download and install a quick test program, go to http://www.lenovo.com/diags, and follow the instructions on the Web site. To run a test using quick test program, do the following: 1.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic programs enable you to test computer memory and internal storage devices, view system information, and check and recover the internal storage devices.
This computer supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another systems is installed, the system will not charge.
Ground • If the voltage is correct, replace the system board. • If the voltage is not correct, replace the coin-cell battery. • If the coin-cell battery discharges quickly after replacement, replace the system board. ThinkPad 13 Hardware Maintenance Manual...
“Symptom-to-FRU index” on page 35 Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support Restoring the factory contents by using the Recovery Disc Set When the main storage drive is replaced because of a failure, no product recovery program is on the new drive.
Windows operating system, start the computer from an external device, or restore the Windows operating system from a system image. To use advanced startup options, do the following: Note: The GUI items of the operating system might change without notice. ThinkPad 13 Hardware Maintenance Manual...
1. Open the Start menu and then click Settings. If Settings is not displayed, click All apps to display all programs, and then click Settings ➙ Update & security ➙ Recovery. 2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. 3.
If it has, it can be used for access to the internal storage drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the internal storage drive. The internal storage drive can be replaced for a scheduled fee.
To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive, hybrid drive, or solid-state drive with a scheduled fee.
If you have defined one of the following actions as the event that causes the system to go into hibernation mode, perform that action. • Closing the lid. • Pressing the power button. ThinkPad 13 Hardware Maintenance Manual...
Also, the computer goes into hibernation mode automatically after a period of inactivity specified in power plan settings. When the power is turned on, the computer returns from hibernation mode and resumes operation. The hibernation file in the boot record on the internal storage drive is read, and system status is restored from the internal storage drive.
Thermal sensing error. Replace the system board. This system does not support batteries that are not Replace the battery. genuine Lenovo-made or authorized. The system will continue to boot, but may not charge unauthorized batteries. Attention: Lenovo has no responsibility for the...
LCD technology, but excessive pixel problems can cause viewing concerns.If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. Notes: •...
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU): a. System board b. LCD assembly ThinkPad 13 Hardware Maintenance Manual...
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The ac power-status indicator shows the ac power charging status of the computer. • Green: Connected to ac power (charging 80%–100%) • Amber: Connected to ac power (charging 1%–80%) • Off: Not connected to ac power (no charging) ThinkPad 13 Hardware Maintenance Manual...
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Table 8. Function keys (continued) Function key and key Description combination Views the programs that you have opened. For Windows 10: Views all the programs. For Windows 7: Opens Computer. ThinkPad 13 Hardware Maintenance Manual...
Left-side view Fan louvers System status indicator Always On USB connector (USB 3.0) OneLink+ connector Power connector Bottom view Emergency-reset hole Speakers ThinkPad 13 Hardware Maintenance Manual...
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs Table 9. Major FRUs FRU descriptions Self-service Optional service LCD unit Keyboard bezel assembly ThinkPad 13 Hardware Maintenance Manual...
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Lenovo recovery disc set are used to restore the Microsoft Windows operating system. They might not come with the computer, and a user might order them from http://www.lenovo.com/lenovorecovery, though additional shipping and handling fees might apply. Chapter 7 Locations...
LCD cover assembly for computer models with an aluminum lid LCD cover assembly for computer models with a plastic lid LCD Hinge assembly for computer models with an aluminum lid LCD Hinge assembly for computer models with a plastic lid ThinkPad 13 Hardware Maintenance Manual...
Power cord Connector and cable guide This topic provides information to help Lenovo authorized service technicians identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs” on page 46 and “LCD FRUs” on page 48.
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OneLink+ to RJ45 Adapter. Always On USB 3.0 connector Connect USB-compatible devices (external) to this connector. Thermal fan connector (internal) Thermal fan assembly cable The thermal fan assembly comes with cable. Connect the cable to this connector. ThinkPad 13 Hardware Maintenance Manual...
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Table 13. System board connector and cable guide (continued) Item Connector (location) Internal cable required Cable connection TrackPoint pointing stick connector TrackPoint pointing stick cable The TrackPoint pointing stick (internal) comes with cable. Connect the cable to this connector. Keyboard connector (internal) Keyboard assembly cable The keyboard assembly comes with cable.
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A-cover and the other end to this connector. Wireless-LAN antenna connector Wireless-LAN antenna kit Connect one end of the (internal) wireless-LAN black antenna to the A-cover and the other end to this connector. ThinkPad 13 Hardware Maintenance Manual...
Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: http://www.lenovo.com/serviceparts-lookup Chapter 7 Locations...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance key. Note: Only an authorized Lenovo service technician can access the above Web site.
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual is available for downloading at http://www.lenovo.com/support.
5. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off automatically. Wait three to five minutes to let the computer cool. 1010 Base cover assembly Removal steps of the base cover assembly 1. Remove the screw caps. ThinkPad 13 Hardware Maintenance Manual...
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2. Loosen the screws that secure the base cover assembly. 3. Pry up the latches in ascending alphabetical order (a to f) as illustrated, and then remove the base cover assembly. Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. Apply those labels when you replace the base cover.
Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps. In this case, ensure that you do not press and hold the keys while sliding the keyboard frame. Otherwise, the keyboard frame cannot be moved. ThinkPad 13 Hardware Maintenance Manual...
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1. To reveal the screw heads beneath the keyboard frame, use the flat end of the multi-tool to slide the keyboard forward by 2.5 mm (0.1 inch). 2. Use the cross end of the multi-tool to loosen the screws. Chapter 9 Removing or replacing a FRU...
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Then turn the keyboard over as shown by arrow 4. Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. To install the new keyboard, do the following: ThinkPad 13 Hardware Maintenance Manual...
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1. Attach the connectors, and then turn the keyboard over. 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the frame of the keyboard bezel. Chapter 9 Removing or replacing a FRU...
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4. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. 5. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool to hide the latches of the keyboard frame under the keyboard bezel. ThinkPad 13 Hardware Maintenance Manual...
6. Insert the flat end of the keyboard multi-tool into the sides of the keyboard as shown to push the keyboard frame backward. Ensure that there is no gap between the keyboard frame and keyboard bezel. When installing: Ensure that the connectors are attached firmly. 1030 M.2 solid-state drive For access, remove this FRU: •...
M2 × 2.5 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the M.2 solid-state drive is firmly attached. 1040 Memory module For access, remove this FRU: • “1010 Base cover assembly” on page 60 ThinkPad 13 Hardware Maintenance Manual...
Removal steps of the memory module When installing: Insert the notched end of the memory module into the memory slot. Press the memory module in firmly, and pivot it downward until it snaps into place. Ensure that the memory module is firmly installed in the slot and does not move easily.
Removal steps of the coin-cell battery When installing: Ensure that the connector is attached firmly. 1070 Battery pack For access, remove these FRUs in order: • “1010 Base cover assembly” on page 60 Important notices for replacing a battery pack ThinkPad 13 Hardware Maintenance Manual...
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery pack, before getting a non-physically damaged battery pack replaced.
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Removal steps of the fingerprint reader card Torque Step Screw (quantity) Color M2 × 2.5 mm, small-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) ThinkPad 13 Hardware Maintenance Manual...
1090 Speaker assembly For access, remove these FRUs in order: • “1010 Base cover assembly” on page 60 Removal steps of the speaker assembly Detach the connector and remove the screws that secure the speaker assembly. Step Screw (quantity) Color Torque M2 ×...
“1010 Base cover assembly” on page 60 • “1090 Speaker assembly” on page 73 Removal steps of the media card reader Torque Step Screw (quantity) Color M2 × 2.5 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) ThinkPad 13 Hardware Maintenance Manual...
Removal steps of the cable for media card reader 1120 ThinkPad-logo-LED card For access, remove these FRUs in order: • “1010 Base cover assembly” on page 60 • “1070 Battery pack” on page 70 Removal step of the ThinkPad-logo-LED card 1130 USB support bracket/OneLink+ bracket For access, remove these FRUs in order: •...
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M2.0 × 4 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) Removal steps of the OneLink+ bracket Step Screw (quantity) Color Torque Black 0.181 Nm M2.0 × 4 mm, flat-head, nylon-coated (1) (1.85 kgf-cm) ThinkPad 13 Hardware Maintenance Manual...
1140 Thermal fan assembly For access, remove these FRUs in order: • “1010 Base cover assembly” on page 60 Removal steps for thermal fan assembly Detach the connector. Loosen the screws as shown, and then remove the thermal fan assembly. When you install the thermal fan assembly: •...
Note: Dropping a system board from a height of as little as 0.15 m (6 inches) so that it falls flat on a hard bench can subject the accelerometer to as much as 6000 G's of shock. ThinkPad 13 Hardware Maintenance Manual...
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• Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite. • Avoid rough handling of any kind. • At every point in the process, be sure not to drop or stack the system board. •...
Ensure that all the connectors are attached firmly to the system board. 1160 LCD unit For access, remove these FRUs in order: • “1010 Base cover assembly” on page 60 Removal steps of the LCD unit ThinkPad 13 Hardware Maintenance Manual...
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Torque Step Screw (quantity) Color M2.5 × 4 mm, flat-head, nylon-coated (6) Black 0.249 Nm (3 kgf-cm) Chapter 9 Removing or replacing a FRU...
“1120 ThinkPad-logo-LED card” on page 75 • “1140 Thermal fan assembly” on page 77 • “1150 System board” on page 78 • “1180 ac power card” on page 83 • “1160 LCD unit” on page 80 ThinkPad 13 Hardware Maintenance Manual...
1180 ac power card For access, remove these FRUs in order: • “1010 Base cover assembly” on page 60 • “1160 LCD unit” on page 80 Removal steps of the ac power card When installing: Ensure that the connector is attached firmly. 2010 LCD bezel assembly Removal steps of the LCD bezel assembly For access, remove this FRU in order:...
2030 Hinge kit For access, remove these FRUs in order: • “1160 LCD unit” on page 80 • “2010 LCD bezel assembly” on page 83 • “2020 LCD module” on page 84 Removal steps of the hinge kit for computer models with an aluminum lid Step Screw (quantity) Color...
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Removal steps of the hinge kit for computer models with a plastic lid Step Screw (quantity) Color Torque Black 0.181 Nm M2.5 × 3 mm, flat-head, nylon-coated (6) (1.85 kgf-cm) ThinkPad 13 Hardware Maintenance Manual...
2040 Integrated camera and microphone combo card For access, remove these FRUs in order: • “1160 LCD unit” on page 80 • “2010 LCD bezel assembly” on page 83 • “2020 LCD module” on page 84 Removal steps of the integrated camera and microphone combo card When installing: Ensure that the connector is attached firmly.
“2030 Hinge kit” on page 85 • “2040 Integrated camera and microphone combo card ” on page 87 • “2050 Wireless LAN antenna assembly” on page 87 Removal step of the LCD cable assembly and LCD rear cover assembly ThinkPad 13 Hardware Maintenance Manual...
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For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo ThinkPad ThinkPad logo TrackPoint Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies.