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Congratulations on your organization’s decision to install a SV9100 telecommunications system provided by Today’s Telecommunications Industries, L.L.C. The goal of this guide is to have you effectively using your new system immediately following its installation. It will guide you and your staff through the basics of call processing and is the perfect quick reference guide.
Feature Key Overview: Recall Press the key to send a hook flash to the line you are currently using. Depending on the line, it may put the caller on hold with Telco or hang up. Feature Used to activate the terminals setup functions and to program one-touch keys. Feature + 1 –...
Transfer Calls: To transfer a call you are on to another extension, press the Transfer Key (the outside person is now on hold). Either dial the extension number or press the pre- programmed key of the person to whom you wish to transfer the call. You may stay on the call to announce the caller.
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Voice Mailbox Setup: It is important that you set up your voice mailbox immediately. There are three basic items to complete: 1. Record your first and last name To record your name, lift the handset and use the soft keys under the display Press VMSG, press MORE, press RCNAM, press REC and then follow the prompts 2.