Page 1: Important Notice
To check for the latest firmware, visit solutions.brother.com/up2. • To check for the latest software, go to your model's Downloads page on the Brother Solutions Center at support.brother.com, and download the Full Driver & Software Package. © 2016 Brother Industries, Ltd. All rights reserved.
Page 2: Table Of Contents
Home > Table of Contents Table of Contents Before You Use Your Brother Machine ....................1 Definitions of Notes ............................2 Notice - Disclaimer of Warranties (USA and Canada) ................... 3 Trademarks ..............................4 Important Note ............................... 5 Introduction to Your Brother Machine....................6 Before Using Your Machine ...........................
Page 3 Print a PDF File Directly from a USB Flash Drive ................131 Scan..............................133 Scan Using the Scan Button on Your Brother Machine ................134 Scan Photos and Graphics....................... 135 Save Scanned Data to a Folder as a PDF File ................138 Save Scanned Data to a USB Flash Drive..................
Page 4 Supported Basic Network Features ......................411 Network Management Software and Utilities ..................... 412 Learn about Network Management Software and Utilities ............... 413 Additional Methods of Configuring Your Brother Machine for a Wireless Network ........414 Before Configuring Your Brother Machine for a Wireless Network........... 415...
Page 5 Upload a Document from an External Memory Device Using Brother Web Connect ...... 543 Download and Print Documents Using Brother Web Connect ............545 Download and Save a Document to an External Memory Device Using Brother Web Connect ..549 FaxForward to Cloud or E-mail ......................551...
Page 6 Error and Maintenance Messages ......................619 Transfer Your Faxes or Fax Journal Report ..................633 Error Messages When Using the Brother Web Connect Feature............. 638 Document Jams ............................640 Document is Jammed in the Top of the ADF Unit ................641 Document is Jammed in the Bottom of the ADF Unit...............
Page 7 Routine Maintenance ........................688 Replace the Ink Cartridges......................... 689 Clean Your Brother Machine ........................692 Clean the Scanner..........................693 Clean the Print Head from Your Brother Machine ................695 ® Clean the Print Head from Your Computer (Windows )..............697 Clean the Print Head from Your Computer (Macintosh) ..............
Page 8: Before You Use Your Brother Machine
Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Notice - Disclaimer of Warranties (USA and Canada) • Trademarks • Important Note...
Page 9: Definitions Of Notes
Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries.
Page 10: Notice - Disclaimer Of Warranties (Usa And Canada)
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Page 11: Trademarks
Google, Inc. Use of these trademarks are subject to Google Permissions. Mozilla and Firefox are registered trademarks of the Mozilla Foundation. The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is under license.
Page 12: Important Note
• To check for the latest firmware, visit solutions.brother.com/up2. • To check for the latest software, go to your model's Downloads page on the Brother Solutions Center at support.brother.com, and download the Full Driver & Software Package. Related Information •...
Page 13: Introduction To Your Brother Machine
Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • Before Using Your Machine • Control Panel Overview • Touchscreen LCD Overview • Settings Screen Overview • Navigate the Touchscreen • Set the Ready Screen • ®...
Page 14: Before Using Your Machine
Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the Brother software and drivers. • For USB or network cable users: Make sure the interface cable is physically secure. Selecting the correct type of paper For high quality printing, it is important to select the correct type of paper.
Page 15: Control Panel Overview
Home > Introduction to Your Brother Machine > Control Panel Overview Control Panel Overview MFC-J5330DW 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the Touchscreen. Adjust the angle of the control panel by lifting it.
Page 16 Power On/Off Press to turn on the machine. Press and hold down to turn off the machine. The Touchscreen will display [Shutting Down] and will stay on for a few seconds before turning itself off. If you have connected an external telephone or TAD, it is always available.
Page 17 , it will still clean the print head periodically to maintain print quality. To prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected to a power source at all times. Related Information • Introduction to Your Brother Machine • Near-Field Communication (NFC)
Page 18: Touchscreen Lcd Overview
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview Touchscreen LCD Overview MFC-J5330DW There are three Home screens that you can access by pressing d or c. From the Home screens, you can access Shortcuts, Wi‑Fi setup, Settings and Ink levels screens.
Page 19 Quiet Mode This icon appears when the [Quiet Mode] setting is set to [On]. The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. [Shortcuts] Create Shortcuts for frequently-used operations, such as sending a fax, copying, scanning, Web Connect and Apps services.
Page 20 Press to access Scan mode. • [Web] Press to connect the Brother machine to an Internet service. • [Apps] Press to connect the Brother machine to the Brother Apps service. • [USB] Press to access the [USB] menu. • [LGR Copy Shortcuts] Press to copy to Ledger or A3 size paper using this preset menu.
Page 21 10. Warning icon The warning icon appears when there is an error or maintenance message; press to view the details, and then press to return to Ready mode. • This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD. MFC-J5830DW/MFC-J5930DW There are three Home screens that you can access by swiping left or right or pressing d or c. From the Home screens, you can access Shortcuts, Wi‑Fi setup, Settings and Ink levels screens.
Page 22 Home Screen 3 Home Screen 3 provides access to [LGR Copy Shortcuts]. 1. Date & Time Displays the date and time set on the machine. Quiet Mode This icon appears when the [Quiet Mode] setting is set to [On]. The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.
Page 23 Press to access Scan mode. • [Web] Press to connect the Brother machine to an Internet service. • [Apps] Press to connect the Brother machine to the Brother Apps service. • [USB] Press to access the [USB] menu. • [LGR Copy Shortcuts]...
Page 24 Ready mode. • This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD. Related Information • Introduction to Your Brother Machine • New Information from Brother • Set the Ready Screen • Reduce Printing Noise •...
Page 25 • Use the Ledger Copy Shortcuts • Error and Maintenance Messages...
Page 26: New Information From Brother
New Information from Brother >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW New information from Brother appears in the information bar when the notification settings such as [Message from Brother] and [Firmware Auto Check] are set to [On]. Press to view the details.
Page 27 Related Information • Touchscreen LCD Overview...
Page 28: Settings Screen Overview
> Settings Screen Overview Settings Screen Overview MFC-J5330DW The Touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 1. [Maintenance] Press to access the following menus: • [Improve Print Quality] •...
Page 29 MFC-J5830DW/MFC-J5930DW The Touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 1. Receive Mode Displays the current Receive Mode. 2. [Maintenance] Press to access the following menus: •...
Page 30 Related Information • Introduction to Your Brother Machine • Touchscreen LCD Overview • Check the Ink Volume • Distinctive Ring...
Page 31: Navigate The Touchscreen
Home > Introduction to Your Brother Machine > Navigate the Touchscreen Navigate the Touchscreen >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW • Press your finger on the Touchscreen to display and access all the settings and features and their available options. Press d c or a b to scroll through them.
Page 32 Related Information • Introduction to Your Brother Machine...
Page 33: Set The Ready Screen
Home > Introduction to Your Brother Machine > Set the Ready Screen Set the Ready Screen Related Models: MFC-J5830DW/MFC-J5930DW You can change the Ready screen to either the [Screen 1] , [Screen 2], [Screen 3], [Shortcuts 1], [Shortcuts 2] or [Shortcuts 3] screen.
Page 34: Set The Default Screen Of The Copy And Scan Mode
Home > Introduction to Your Brother Machine > Set the Ready Screen > Set the Default Screen of the Copy and Scan Mode Set the Default Screen of the Copy and Scan Mode >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW You can change the default screen of the Scan mode.
Page 35: Access Brother Utilities (Windows ® )
Introduction to Your Brother Machine > Access Brother Utilities (Windows ® Access Brother Utilities (Windows Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: ®...
Page 36: Uninstall The Brother Software And Drivers (Windows ® )
(Start) > All Programs > Brother > Brother Utilities. ® • Windows Tap or click (Brother Utilities) either on the Start screen or the desktop. ® • Windows Move your mouse to the lower left corner of the Start screen and click (if using a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
Page 37: Paper Handling
Home > Paper Handling Paper Handling • Load Paper • Load Documents...
Page 38: Load Paper
Home > Paper Handling > Load Paper Load Paper • Load Paper in Paper Tray #1 / Paper Tray #2 • Load Paper in the Multi-purpose Tray (MP Tray) • Load Paper in the Manual Feed Slot • Unprintable Area •...
Page 39: Load Paper In Paper Tray #1 / Paper Tray #2
Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 Load Paper in Paper Tray #1 / Paper Tray #2 • Load Letter, A4, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 •...
Page 40 Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load Letter, A4, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 Load Letter, A4, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 •...
Page 41 If you load Executive size paper, lift up the stopper (4). 5. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled.
Page 42 6. Gently load paper in the paper tray with the printing surface face down. Landscape orientation IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.
Page 43 10. Replace the tray top cover. 11. Slowly push the paper tray completely into the machine. IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems. 12. Pull out the paper support until it locks into place. 13.
Page 44 • Choose the Right Print Media • Change the Paper Size and Paper Type...
Page 45 Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load Ledger, Legal, or A3 Size Paper in Paper Tray #1 / Paper Tray #2 Load Ledger, Legal, or A3 Size Paper in Paper Tray #1 / Paper Tray #2 •...
Page 46 5. Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size. Make sure the triangular mark (3) on the paper width guide (1) and paper length guide (2) line up with the marks for the paper you are using.
Page 47 7. Gently load paper in the paper tray with the printing surface face down. Portrait orientation IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.
Page 48 11. Replace the tray top cover. 12. Slowly push the paper tray completely into the machine. IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems. 13. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 14.
Page 49 CAUTION Position the machine so the tray will not protrude past the edge of the table or desk where someone may bump into it. The machine could fall and cause injury. Before you collapse the paper tray, take the paper out of the tray. Rest the tray on a flat surface.
Page 50 Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load Photo Paper in Paper Tray #1 Load Photo Paper in Paper Tray #1 • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
Page 51 5. Load up to 20 sheets of photo paper in the paper tray with the printing surface face down. Loading more than 20 sheets of photo paper may cause paper jams. 6. Gently adjust the paper width guides (1) to fit the paper. Make sure the paper guides touch the edges of the paper and the paper is flat in the tray.
Page 52 10. Change the paper size setting in the machine's menu, if needed. Related Information • Load Paper in Paper Tray #1 / Paper Tray #2 • Change the Check Paper Size Setting • Choose the Right Print Media • Change the Paper Size and Paper Type...
Page 53 Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load Envelopes in Paper Tray #1 Load Envelopes in Paper Tray #1 • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
Page 54 IMPORTANT If envelopes are "double-feeding," load one envelope in the paper tray at a time. If you are using envelopes that are longer than the tray length, such as Com-10 envelopes, extend the tray as follows, and then load the envelopes. Rest the tray on a flat surface.
Page 55 IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems. 7. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 8.
Page 56: Load Paper In The Multi-Purpose Tray (Mp Tray)
Home > Paper Handling > Load Paper > Load Paper in the Multi-purpose Tray (MP Tray) Load Paper in the Multi-purpose Tray (MP Tray) Related Models: MFC-J5830DW/MFC-J5930DW Use the MP Tray for special print media, such as photo paper or envelopes. •...
Page 57 2. Gently press and slide the MP tray paper guides to match the width of the paper you are using. 3. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 4.
Page 58 When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration. See Related Information: About Envelopes. If you are having difficulty loading paper in the MP tray, push the release lever (1) toward the back of the machine, and then load the paper.
Page 59 5. Using both hands, gently adjust the MP tray paper guides to fit the paper. • DO NOT press the paper guides too tightly against the paper. Doing this may cause the paper to fold and jam. • Place the paper in the center of the MP tray between the paper guides. If the paper is not centered, pull it out and insert it again at the center position.
Page 60 Related Information • Load Paper • About Envelopes • Choose the Right Print Media • Error and Maintenance Messages...
Page 61: Load Paper In The Manual Feed Slot
> Load Paper in the Manual Feed Slot Load Paper in the Manual Feed Slot Related Models: MFC-J5330DW Load special print media in this slot, one sheet at a time. The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot.
Page 62 • Using Letter, A4, or Executive Landscape orientation • Using Ledger, A3, Legal, Folio, Mexico Legal, India Legal, A5, A6, envelopes, Photo, Photo L, Photo 2L, or Index Card Portrait orientation • When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration.
Page 63 IMPORTANT • DO NOT load more than one sheet of paper in the manual feed slot at any time. Doing this may cause a paper jam. When printing multiple pages, do not feed the next sheet of paper until the Touchscreen displays a message instructing you to feed the next sheet.
Page 64 Related Information • Load Paper • About Envelopes • Choose the Right Print Media • Error and Maintenance Messages...
Page 65: Unprintable Area
Home > Paper Handling > Load Paper > Unprintable Area Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.
Page 66: Paper Settings
Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting • Set a Default Tray Based on Your Task • Change Paper Tray Priority •...
Page 67 To get the best print quality, set the machine for the type of paper you are using. • When you change the size of the paper you load in the tray, you must change the Paper Size setting on the LCD at the same time. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] >...
Page 68 If the Check Paper setting is set to [On] and you pull the paper tray out of the machine or load paper in the MP Tray, the LCD displays a message asking if you want to change the Paper Size and Paper Type settings. The default setting is [On]. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1.
Page 69 Home > Paper Handling > Load Paper > Paper Settings > Set a Default Tray Based on Your Task Set a Default Tray Based on Your Task Related Models: MFC-J5830DW/MFC-J5930DW Change the default tray the machine uses for each mode. [Auto Tray Select] sets your machine to feed paper from the most appropriate tray for the paper type and size you have set.
Page 70 Home > Paper Handling > Load Paper > Paper Settings > Change Paper Tray Priority Change Paper Tray Priority Related Models: MFC-J5830DW/MFC-J5930DW Change the default tray priority the machine uses for each mode. When [Auto Tray Select] is selected in the tray select settings, the machine will feed paper from the most appropriate tray for the paper type and size according to the tray priority setting.
Page 71 Home > Paper Handling > Load Paper > Paper Settings > Change the Paper Low Notice Setting Change the Paper Low Notice Setting Related Models: MFC-J5930DW If the Paper Low Notice setting is set to [On], the machine displays a message telling you that the paper tray is nearly empty.
Page 72: Acceptable Paper And Other Print Media
Basic tab of the printer driver or in the Paper Type setting on the machine. • When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. • When using photo paper, remove each sheet at once to prevent smudging or paper jams.
Page 73: Recommended Print Media
Load Paper > Acceptable Paper and Other Print Media > Recommended Print Media Recommended Print Media For the best print quality, we recommend using the Brother paper listed in the table. Brother paper Paper Type Item Premium Plus Glossy Photo Ledger...
Page 74 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Page 75 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > About Envelopes About Envelopes • Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m²). • Some envelope sizes require that you set margins in the application. Make sure you do a test print first before printing many envelopes.
Page 76 • Load Envelopes in Paper Tray #1 • Load Paper in the Multi-purpose Tray (MP Tray) • Load Paper in the Manual Feed Slot...
Page 77 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media Choose the Right Print Media • Paper Type and Size for Each Operation • Paper Orientation and Capacity of the Paper Trays •...
Page 78: Paper Type And Size For Each Operation
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Paper Type and Size for Each Operation Paper Type and Size for Each Operation Paper Type Paper Size Usage Copy Direct Print Printer...
Page 79 13 cm), Photo 2L (5" x 7")/(13 x 18 cm), Index card 5 (Over Letter/A4) (5" x 8")/(13 x 20 cm) Manual Feed Slot <Landscape> Plain Paper, Inkjet Paper, (MFC-J5330DW) Glossy Paper, Recycled Letter, Executive, A4 Paper, Photo and <Portrait> Envelopes Ledger, A3, Legal, Mexico...
Page 80 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Use the User Defined Paper Size Option in the Printer Driver Use the User Defined Paper Size Option in the Printer Driver User Defined Size Paper Orientation •...
Page 81 20 to 25 lb (80 to 95 g/m²) Up to 20 mil (Up to 0.52 mm) BP71 69 lb (260 g/m²) paper is specially designed for Brother inkjet machines. Up to 12 mil (Up to 0.3 mm) for MP Tray (MFC-J5830DW/MFC-J5930DW) Up to 58 lb (Up to 220 g/m²) for MP Tray (MFC-J5830DW/MFC-J5930DW)
Page 82: Load Documents
Home > Paper Handling > Load Documents Load Documents • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Unscannable Area...
Page 83: Load Documents In The Automatic Document Feeder (Adf)
Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF) Load Documents in the Automatic Document Feeder (ADF) The ADF can hold multiple pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF.
Page 84 If you loaded a small size document and cannot remove it, lift the ADF document support (1), and then remove the document. IMPORTANT DO NOT leave any documents on the scanner glass. If you do this, the ADF may jam. Related Information •...
Page 85: Load Documents On The Scanner Glass
Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass Load Documents on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time. Document Sizes Supported Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in.
Page 86: Unscannable Area
Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements. Usage Document Size Top (1) Left (2) Bottom (3) Right (4)
Page 87: Print
Home > Print Print • ® Print from Your Computer (Windows • Print from Your Computer (Macintosh) • Print Data Directly from a USB Flash Drive...
Page 88: Print From Your Computer (Windows ® )
® Home > Print > Print from Your Computer (Windows ® Print from Your Computer (Windows • ® Print a Photo (Windows • ® Print a Document (Windows • ® Cancel a Print Job (Windows • ® Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows •...
Page 89: Print A Photo (Windows ® )
• For best results, use Brother paper. • When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray. 4. Click the Basic tab. 5. Click the Media Type drop-down list, and then select the type of paper you are using.
Page 90: Print A Document (Windows ® )
® Print a Document (Windows 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 91: Cancel A Print Job (Windows ® )
® ® Home > Print > Print from Your Computer (Windows > Cancel a Print Job (Windows ® Cancel a Print Job (Windows If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print.
Page 92: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Windows ® )
® (Windows 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Basic tab.
Page 93: Print As A Poster (Windows ® )
Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 94: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Windows ® )
If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 95 Option for Portrait Description Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters. 9.
Page 96 Related Information ® • Print from Your Computer (Windows ® • Print Settings (Windows ® • Print as a Booklet Automatically (Windows...
Page 97: Print As A Booklet Automatically (Windows ® )
If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 98 Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Every page will be printed in booklet format (four pages to every piece of paper, two pages Once per side).
Page 99: Print A Color Document In Grayscale (Windows ® )
Grayscale mode prints your document in 256 levels of grayscale. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 100: Prevent Smudged Printouts And Paper Jams (Windows ® )
1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 101: Use A Preset Print Profile (Windows ® )
Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 102 Related Information ® • Print from Your Computer (Windows ® • Create or Delete Your Print Profile (Windows ® • Print Settings (Windows...
Page 103 Add up to 20 new print profiles with customized settings. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 104: Change The Default Print Settings (Windows ® )
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.
Page 105: Print Settings (Windows ® )
® ® Home > Print > Print from Your Computer (Windows > Print Settings (Windows ® Print Settings (Windows Basic Tab 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type.
Page 106 Borderless Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will cause some cropping of the photo edges. You may not be able to select the Borderless option for some combinations of media type and quality, or from some applications.
Page 107 Advanced Tab 1. Color / Grayscale Select color or grayscale printing. The print speed is faster in grayscale mode than it is in color mode. If your document contains color and you select grayscale mode, your document will be printed using 256 levels of grayscale.
Page 108 Retrieve Printer’s Color Data Select this option to optimize the print quality using the machine's factory settings, which are set specifically for your Brother machine. Use this option when you have replaced the machine or changed the machine's network address.
Page 109 ® • Use a Preset Print Profile (Windows ® • Change the Default Print Settings (Windows • Change the Print Setting Options When Having Printing Problems...
Page 110: Print From Your Computer (Macintosh)
Home > Print > Print from Your Computer (Macintosh) Print from Your Computer (Macintosh) • Print a Photo (Macintosh) • Print a Document (Macintosh) • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Macintosh) •...
Page 111: Print A Photo (Macintosh)
For best results, use Brother paper. • When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray. 2. From an application, such as Apple Preview, click the File menu, and then select Print.
Page 112: Print A Document (Macintosh)
1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button.
Page 113: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Macintosh)
Printing) (Macintosh) 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button. 3. Select the Orientation option that matches the way you want the document to print.
Page 114: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Macintosh)
(Macintosh) 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button. 3. Click the application pop-up menu, and then select Layout.
Page 115: Print A Color Document In Grayscale (Macintosh)
Grayscale mode prints your document in 256 levels of grayscale. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button.
Page 116: Prevent Smudged Printouts And Paper Jams (Macintosh)
1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button.
Page 117: Print Options (Macintosh)
Home > Print > Print from Your Computer (Macintosh) > Print Options (Macintosh) Print Options (Macintosh) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
Page 118 Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4.
Page 119 Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose.
Page 120 Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly. This option may cause slight blurring of the text.
Page 121 Other Print Options Paper Thickness Select the appropriate paper thickness. Bi-Directional Printing Select this option to increase the print speed. When this option is selected, the print head prints in both directions. When this option is cleared, the print head prints in only one direction, resulting in higher quality printouts but causing slower print speeds.
Page 122 • Print a Photo (Macintosh) • Print a Document (Macintosh) • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Macintosh) • Change the Print Setting Options When Having Printing Problems...
Page 123: Print Data Directly From A Usb Flash Drive
Home > Print > Print Data Directly from a USB Flash Drive Print Data Directly from a USB Flash Drive • Compatible USB Flash Drives • Print Photos Directly from a USB Flash Drive • Print a PDF File Directly from a USB Flash Drive...
Page 124: Compatible Usb Flash Drives
Home > Print > Print Data Directly from a USB Flash Drive > Compatible USB Flash Drives Compatible USB Flash Drives IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard.
Page 125: Print Photos Directly From A Usb Flash Drive
Even if your machine is not connected to your computer, you can print photos directly from a USB Flash memory drive, scan documents and save them directly to a USB flash drive. • Important Information about Photo Printing • Print Photos from a USB Flash Drive on the Brother Machine...
Page 126 Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Important Information about Photo Printing Important Information about Photo Printing Your machine is designed to be compatible with modern digital camera image files and USB flash drives. Read the points below to avoid errors: •...
Page 127 > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine Print Photos from a USB Flash Drive on the Brother Machine • Preview and Print Photos from a USB Flash Drive •...
Page 128 > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Preview and Print Photos from a USB Flash Drive Preview and Print Photos from a USB Flash Drive Preview your photos on the LCD before you print them.
Page 129 8. Read and confirm the displayed list of options. 9. To change the print settings, press [Print Settings]. When finished, press [OK]. 10. Press [Start]. Related Information • Print Photos from a USB Flash Drive on the Brother Machine • Print Settings for Photos...
Page 130 Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive Print a photo Index Sheet to see small preview versions of all pictures on your USB flash drive.
Page 131 Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Photos by Image Number Print Photos by Image Number Before you can print an individual image, you must print the photo Index Sheet (thumbnails) to know the image number.
Page 132 Related Information • Print Photos from a USB Flash Drive on the Brother Machine • Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive • Print Settings for Photos...
Page 133 Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Photos with Auto Cropping Print Photos with Auto Cropping If your photo is too long or too wide to fit the space in your layout, part of the image will be cropped.
Page 134 > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Borderless Photos from a USB Flash Drive Print Borderless Photos from a USB Flash Drive This feature expands the printable area to the edges of the paper. Printing time will be slower.
Page 135 Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print the Date from Your Photo's Data Print the Date from Your Photo's Data Print the date if it is already in your photo’s information. The date will be printed on the lower-right corner. To use this setting, the photo must include the date.
Page 136 > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Settings for Photos Print Settings for Photos MFC-J5330DW Press the [Print Settings] option to display the settings shown in the table.
Page 137 Factory Reset Restore any changed print settings back to the factory settings. Related Information • Print Photos from a USB Flash Drive on the Brother Machine • Preview and Print Photos from a USB Flash Drive • Print Photos by Image Number...
Page 138: Print A Pdf File Directly From A Usb Flash Drive
Home > Print > Print Data Directly from a USB Flash Drive > Print a PDF File Directly from a USB Flash Drive Print a PDF File Directly from a USB Flash Drive Related Models: MFC-J5930DW You can print a PDF file directly from a USB flash drive. PDF files that are 2 GB or more cannot be printed.
Page 139 Option Description Select this option to print a PDF file with the markups or stamps. PDF Option 7. Press [Black Start] or [Color Start]. IMPORTANT DO NOT remove the USB flash drive from the USB direct interface until the machine has finished printing.
Page 140: Scan
Home > Scan Scan • Scan Using the Scan Button on Your Brother Machine • ® Scan from Your Computer (Windows • Scan from Your Computer (Macintosh) • Configure Scan Settings Using Web Based Management...
Page 141: Scan Using The Scan Button On Your Brother Machine
Home > Scan > Scan Using the Scan Button on Your Brother Machine Scan Using the Scan Button on Your Brother Machine • Scan Photos and Graphics • Save Scanned Data to a Folder as a PDF File • Save Scanned Data to a USB Flash Drive •...
Page 142: Scan Photos And Graphics
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan Photos and Graphics Scan Photos and Graphics Send scanned photos or graphics directly to your computer. Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use Brother's ControlCenter software.
Page 143 Option Description Select the contrast level. Contrast Correct any skewed documents when they are scanned using the ADF. ADF Auto Deskew (Available only for certain models) When On is selected, blank pages are skipped. Skip Blank Page (Available only for certain models) Change the amount of background color that is removed.
Page 144 One Touch Shortcut. Follow the LCD instructions. 11. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother Machine...
Page 145: Save Scanned Data To A Folder As A Pdf File
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a Folder as a PDF File Save Scanned Data to a Folder as a PDF File Scan documents and save them to a folder on your computer as PDF files.
Page 146 Option Description (Available only for certain models) When On is selected, blank pages are skipped. Skip Blank Page (Available only for certain models) Change the amount of background color that is removed. Remove Background Color • To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut.
Page 147 One Touch Shortcut. Follow the LCD instructions. 10. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother Machine...
Page 148: Save Scanned Data To A Usb Flash Drive
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a USB Flash Drive Save Scanned Data to a USB Flash Drive Scan documents and save them directly to a USB flash drive without using a computer.
Page 149 Option Description Select the sensitivity level for detecting blank pages in the scanned Skip Blank Page Sensitivity data. The higher the sensitivity, the easier it is for the machine to (Available only for certain models) detect blank pages. Change the amount of background color that is removed. Remove Background Color •...
Page 150 Option Description Scan result Scan the document so that the pages are read by flipping them on the 2-sided Scan: Short short edge. Edge 6. Select the scan settings you want to change, and then press [OK]. Option Description Select the 2-sided scan mode. 2-sided Scan (Available only for certain models) Select the scan type for your document.
Page 151 You could lose your data or damage the USB flash drive. Related Information • Scan Using the Scan Button on Your Brother Machine • Compatible USB Flash Drives •...
Page 152 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a USB Flash Drive > Compatible USB Flash Drives Compatible USB Flash Drives IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard.
Page 153: Scan Multiple Business Cards And Photos (Auto Crop)
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan Multiple Business Cards and Photos (Auto Crop) Scan Multiple Business Cards and Photos (Auto Crop) You can scan multiple documents placed on the scanner glass. The machine will scan each document and use the Auto Crop feature to create separate files or a single multi-page file.
Page 154 3. Press [Scan to Media] > [Options] > [Auto Crop]. 4. Press [On]. 5. Press [OK]. 6. Press [Start]. The machine starts scanning. Follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother Machine • Important Note...
Page 155: Scan To An Editable Text File Using Ocr
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to an Editable Text File Using Scan to an Editable Text File Using OCR Your machine can convert characters in a scanned document to text using optical character recognition (OCR) technology.
Page 156 Option Description Select your document size. Document Size Select the brightness level. Brightness Select the contrast level. Contrast Correct any skewed documents when they are scanned using the ADF. ADF Auto Deskew (Available only for certain models) When On is selected, blank pages are skipped. Skip Blank Page (Available only for certain models) Change the amount of background color that is removed.
Page 157 One Touch Shortcut. Follow the LCD instructions. 11. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother Machine...
Page 158: Scan To Email Attachment
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Email Attachment Scan to Email Attachment Send a scanned document as an email attachment. • Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use Brother's ControlCenter software.
Page 159 Option Description Select the file format for your document. File Type Select your document size. Document Size Select the brightness level. Brightness Select the contrast level. Contrast Correct any skewed documents when they are scanned using the ADF. ADF Auto Deskew (Available only for certain models) When On is selected, blank pages are skipped.
Page 160 The machine scans the document and saves it as a file attachment. It then launches your email application and opens a new, blank email message with the scanned file attached. Related Information • Scan Using the Scan Button on Your Brother Machine...
Page 161: Send Scanned Data To An Email Server
> Send Scanned Data to an Email Server Send Scanned Data to an Email Server Send scanned data from your Brother machine directly to your email server for delivery to an email recipient without using a computer. • To use this feature, go to the Brother Solutions Center at support.brother.com, click Downloads on your model page and download the Internet Fax Install Tool.
Page 162 • To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 7. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job.
Page 163 One Touch Shortcut. Follow the LCD instructions. 9. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother Machine...
Page 164: Scan To Ftp
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP Scan to FTP Scan documents directly to an FTP server when you need to share the scanned information. For added convenience, configure different profiles to save your favorite Scan to FTP destinations.
Page 165 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Set up a Scan to FTP Profile Set up a Scan to FTP Profile Set up a Scan to FTP Profile to scan and upload the scanned data directly to an FTP location.
Page 166 9. Change the Port Number setting used to access the FTP server. The default for this setting is port 21. In most cases this setting does not need to be changed. 10. In the Username field, type a user name (up to 32 characters) that has permission to write data to the FTP server.
Page 167 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Upload Scanned Data to an FTP Server Upload Scanned Data to an FTP Server >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Load your document.
Page 168 • To save the profile as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 6. Press [Start] to start scanning. The LCD shows the message [Connecting]. When the connection to the FTP server is successful, the machine starts scanning.
Page 169 Option Description (Available only for certain models) Select the sensitivity level for detecting blank pages in the scanned Skip Blank Page Sensitivity data. The higher the sensitivity, the easier it is for the machine to (Available only for certain models) detect blank pages.
Page 170: Scan To Network (Windows ® )
® Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows ® Scan to Network (Windows Scan documents directly to a CIFS server on your local network. For added convenience, you can configure different profiles to save your favorite Scan to Network destinations.
Page 171 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network ® (Windows > Set up a Scan to Network Profile Set up a Scan to Network Profile Set up a Scan to Network Profile to scan and upload scanned data directly to a folder on a CIFS server.
Page 172 11. Click the File Type drop-down list, and then select the file type you want to use for the scanned document. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
Page 173 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network ® (Windows > Set up a Scan to Network Profile > Set the Date and Time Using Web Based Management Set the Date and Time Using Web Based Management Make sure the date and time and the time zone settings are set correctly using Web Based Management or the control panel, so the machine's time matches the time being used by the server providing authentication.
Page 174 Related Information • Set up a Scan to Network Profile...
Page 175 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network ® (Windows > Upload Scanned Data to a CIFS Server Upload Scanned Data to a CIFS Server >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Load your document.
Page 176 Option Description Change the amount of background color that is removed. Remove Background Color Enter the user name. User Name • To save the profile as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut.
Page 177 Option Description Select the order in which the date, counter number, and other items File Name Style appear in the file names. Select the brightness level. Brightness Select the contrast level. Contrast Correct any skewed documents when they are scanned using the ADF Auto Deskew ADF.
Page 178: Web Services For Scanning On Your Network
The Web Services protocol enables Windows Vista (SP2 or greater), Windows 7, Windows 8 and Windows 10 users to scan using a Brother machine on the network. You must install the driver via Web Services. • ® ® Use Web Services to Install Drivers Used for Scanning (Windows Vista , Windows ®...
Page 179 Make sure you have installed the Brother software and drivers. • Verify that the host computer and the Brother machine are on the same subnet, or that the router is correctly configured to pass data between the two devices. •...
Page 180 To uninstall drivers, click Uninstall or (Remove device). Related Information ® ® ® • Web Services for Scanning on Your Network (Windows Vista SP2 or greater, Windows 7, Windows ® and Windows...
Page 181 Web Services from the Brother Machine (Windows Vista SP2 or greater, Windows 7, Windows 8 and ® Windows ® Scan Using Web Services from the Brother Machine (Windows Vista ® ® ® SP2 or greater, Windows 7, Windows 8 and Windows If you have installed the driver for scanning via Web Services, you can access the Web Services scanning menu on your Brother machine's LCD.
Page 182 Right-click the machine icon, and then select Scan profiles..The Scan Profiles dialog box appears. 3. Select the scan profile you want to use. 4. Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for scanning, and then click the Set as Default button.
Page 183: Change Scan Button Settings From Controlcenter4 (Windows ® )
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Change Scan Button Settings from ® ControlCenter4 (Windows ® Change Scan Button Settings from ControlCenter4 (Windows 1. Click the (ControlCenter4) icon in the task tray, and then click Open.
Page 184 Each tab corresponds to a scan feature, as described below. These settings can be changed. Click the tabs, and then change the settings. Tab Name Corresponding Feature Image Scan to Image Scan to OCR E-mail Scan to Email File Scan to File Settings Applicable Features Image...
Page 185 File Size Priority Adjust the data compression ratio of the scanned image. Change the file size by moving the File Size Priority slider to the right or left. Resolution Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory and transfer time, but produce a finer scanned image.
Page 186 When scanning the document from the ADF, the machine corrects skewing of the document automatically. (Available only for certain models) Default Select this option to restore all settings to their factory setting values. Related Information • Scan Using the Scan Button on Your Brother Machine • Important Note...
Page 187: Change Scan Button Settings From Controlcenter2 (Macintosh)
> Change Scan Button Settings from ControlCenter2 (Macintosh) Change Scan Button Settings from ControlCenter2 (Macintosh) 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears. 2. Hold the control key on your keyboard and click the scan destination (Image, OCR, E-mail, or File) whose settings you want to change.
Page 188 OCR Language (only available for certain models) Destination File Path File Name Insert Date in File Name Destination Folder Resolution Scan Type Document Size ID Card Scan Advanced Settings Restore Defaults Target Application/E-mail Application Select which application is used to open scanned data. Only applications installed on your computer can be selected.
Page 189 Scan Type Select from a range of scan color depths. • Black & White Use for text or line art images. • Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots.
Page 190 Related Information • Scan Using the Scan Button on Your Brother Machine...
Page 191: Scan From Your Computer (Windows ® )
> Scan from Your Computer (Windows ® Scan from Your Computer (Windows There are several ways you can use your computer to scan photos and documents on your Brother machine. Use the software applications provided by Brother, or use your favorite scanning application. •...
Page 192: Scan Using Controlcenter4 Home Mode (Windows ® )
® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® (Windows ® Scan Using ControlCenter4 Home Mode (Windows Use ControlCenter4 Home Mode to access your machine's main features. • ® Scan Using ControlCenter4 Home Mode (Windows •...
Page 193 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® ® (Windows > Scan Using ControlCenter4 Home Mode (Windows ® Scan Using ControlCenter4 Home Mode (Windows Select Home Mode as the mode setting for ControlCenter4. 1.
Page 194 Related Information ® • Scan Using ControlCenter4 Home Mode (Windows ® • Select Document Type Using ControlCenter4 Home Mode (Windows ® • Change Scan Size Using ControlCenter4 Home Mode (Windows ® • Crop a Scanned Image Using ControlCenter4 Home Mode (Windows ®...
Page 195 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® ® (Windows > Scan Using ControlCenter4 Home Mode (Windows > Select Document Type Using ® ControlCenter4 Home Mode (Windows ® Select Document Type Using ControlCenter4 Home Mode (Windows •...
Page 196 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® ® (Windows > Scan Using ControlCenter4 Home Mode (Windows > Select Document Type Using ® ® ControlCenter4 Home Mode (Windows > Custom Scan Settings (Windows ®...
Page 197 Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again.
Page 198 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® ® (Windows > Scan Using ControlCenter4 Home Mode (Windows > Change Scan Size Using ® ControlCenter4 Home Mode (Windows ® Change Scan Size Using ControlCenter4 Home Mode (Windows For faster scan speeds, select the exact size of your document from the Scan Size drop-down menu.
Page 199 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® ® (Windows > Scan Using ControlCenter4 Home Mode (Windows > Crop a Scanned Image Using ® ControlCenter4 Home Mode (Windows ® Crop a Scanned Image Using ControlCenter4 Home Mode (Windows The crop tool on the Image Editing Toolbar lets you trim unwanted areas from your scanned image.
Page 200 a. Expands the scanned image so that the entire image fits in the window. b. Zooms in on the image. c. Zooms out of the image. d. Rotates the image counter-clockwise 90 degrees. e. Rotates the image clockwise 90 degrees. Click and drag the frame to adjust the area to be cropped.
Page 201 ControlCenter4 Home Mode (Windows ® Print Scanned Data Using ControlCenter4 Home Mode (Windows Scan a document on your Brother machine, and then print copies using the printer driver features that are available in ControlCenter4. 1. Scan a document. 2. Click Print.
Page 202 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® ® (Windows > Scan Using ControlCenter4 Home Mode (Windows > Open with an Application Using ® ControlCenter4 Home Mode (Windows Open with an Application Using ControlCenter4 Home Mode ®...
Page 203 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® ® (Windows > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 ®...
Page 204 To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and then type the password. 10. To change the file name, click the Change button, if needed. 11.
Page 205 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® ® (Windows > Scan Both Sides of a Document Automatically Using ControlCenter4 Home Mode (Windows Scan Both Sides of a Document Automatically Using ControlCenter4 ®...
Page 206 2-sided Scan setting Original layout Scan Result Short-edge binding 7. Configure other Custom Scan Settings, if needed. 8. Click OK. 9. Click (Scan). The machine starts scanning, and the scanned image appears in the image viewer. 10. Click the left or right arrow buttons to preview each scanned page. 11.
Page 207 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® ® (Windows > Scan Settings for ControlCenter4 Home Mode (Windows ® Scan Settings for ControlCenter4 Home Mode (Windows Settings Applicable Features Open Send E- Save with an mail...
Page 208 • WordPad (*.rtf) • RTF Word 2000 (*.rtf) • WordPerfect 9, 10 (*.wpd) • Microsoft Excel 2003, XP (*.xls) Target Application Select the destination application from the drop-down list. OCR Language Set the optical character recognition (OCR) language to match the language of the scanned document's text (Available only for certain models).
Page 209: Scan Using Controlcenter4 Advanced Mode (Windows ® )
® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Advanced Mode ® (Windows ® Scan Using ControlCenter4 Advanced Mode (Windows ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions.
Page 210 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Advanced Mode ® ® (Windows > Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows Scan Photos and Graphics Using ControlCenter4 Advanced Mode ® (Windows Send scanned photos or graphics directly to your computer. Select Advanced Mode as the mode setting for ControlCenter4.
Page 211 5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6.
Page 212 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Advanced Mode ® (Windows > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode ® (Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 ®...
Page 213 4. Click the File button. The scan settings dialog box appears. 5. Click the File Type drop-down list, and then select a PDF file. To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and then type the password..
Page 214 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Advanced Mode ® (Windows > Scan Both Sides of a Document Automatically Using ControlCenter4 Advanced Mode ® (Windows Scan Both Sides of a Document Automatically Using ControlCenter4 ®...
Page 215 2-sided Scan setting Original layout Scan Result Short-edge binding 7. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. 8.
Page 216 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Advanced Mode ® ® (Windows > Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode ®...
Page 217 4. Click the File button. The scan settings dialog box appears. 5. Select the ID Card Scan check box. The instruction dialog box appears. 6. Read the instructions on the screen, and then press OK. 7. Change the scan settings, such as file format, file name, scan location, resolution and color, if needed. 8.
Page 218 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Advanced Mode ® ® (Windows > Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows Scan to Email Attachment Using ControlCenter4 Advanced Mode ® (Windows Send a scanned document as an email attachment. •...
Page 219 5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6.
Page 220 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Advanced Mode ® ® (Windows > Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced ®...
Page 221 5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6.
Page 222 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Advanced Mode ® ® (Windows > Scan to an Office File Using ControlCenter4 Advanced Mode (Windows Scan to an Office File Using ControlCenter4 Advanced Mode ® (Windows ®...
Page 223 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Advanced Mode ® ® (Windows > Scan Settings for ControlCenter4 Advanced Mode (Windows ® Scan Settings for ControlCenter4 Advanced Mode (Windows Settings Applicable Features Image E-mail File File Type Target Application...
Page 224 • Searchable PDF Multi-Page (*.pdf) ® • XML Paper Specification (*.xps) (the XML Paper Specification is available for Windows Vista ® ® ® Windows 7, Windows 8 and Windows 10, or when using applications that support XML Paper Specification files) For OCR: •...
Page 225 • Auto Use for any type of document. This mode automatically picks an appropriate color depth for the document. • Black & White Use for text or line art images. • Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots.
Page 226 • Display Scanning Results Show the numbers of total pages saved and blank pages skipped on your computer screen. (Available only for certain models) ADF Auto Deskew When scanning the document from the ADF, the machine corrects skewing of the document automatically. (Available only for certain models) Default Select this option to restore all settings to their factory setting values.
Page 227: Scan Using Nuance ™ Paperport ™ 14 Or Other Windows ® Applications
5. From the available Scanners list, select TWAIN: TW-Brother MFC-XXXX or TWAIN: TW-Brother MFC- XXXX LAN (where MFC-XXXX is the model name of your machine). To use the WIA driver, select the Brother driver that has "WIA" as the prefix.
Page 228 8. Adjust the settings in the Scanner Setup dialog box, if needed. 9. Click the Document Size drop-down list, and then select your document size. To scan both sides of the document (MFC-J5930DW): Automatic 2-sided scan is available only when using the ADF. You cannot use PreScan to preview an image.
Page 229 ® ™ ™ Home > Scan > Scan from Your Computer (Windows > Scan Using Nuance PaperPort 14 or Other ® ® Windows Applications > TWAIN Driver Settings (Windows ® TWAIN Driver Settings (Windows • Note that the item names and assignable values will vary depending on the machine. •...
Page 230 3. Scan Type Select from a range of scan color depths. • Black & White Use for text or line art images. • Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots.
Page 231 • Paper Detection Auto Deskew Set the machine to correct document skewing automatically as the pages are scanned from the ADF. Rotate Image Rotate the scanned image. • Image Quality Background Processing • Remove Bleed-through / Pattern Prevent bleed-through. • Remove Background Color Remove the base color of documents to make the scanned data more legible.
Page 232: Scan Using Windows ® Photo Gallery Or Windows ® Fax And Scan
5. Adjust the settings in the Scanner Setup dialog box, if needed. The scanner resolution can be set to a maximum of 1200 dpi. If you want to scan at higher resolutions, use the Scanner Utility software of Brother Utilities.
Page 233 If your machine supports 2-sided Scan and you want to scan both sides of your document, select Feeder (Scan both sides) as Source. 6. Click Scan. The machine starts scanning the document. Related Information ® • Scan from Your Computer (Windows ®...
Page 234 ® ® Home > Scan > Scan from Your Computer (Windows > Scan Using Windows Photo Gallery or ® ® Windows Fax and Scan > WIA Driver Settings (Windows ® WIA Driver Settings (Windows Paper source Select the Document Feeder or Flatbed option from the drop-down list. Picture Type (Image Type) Select Color picture, Grayscale picture, Black and white picture or text , or Custom Settings for the type of document you want to scan.
Page 235 Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again.
Page 236: Install Bookscan Enhancer And Whiteboard Enhancer (Windows ® )
• You must be logged on with Administrator access privileges. 1. Click (Brother Utilities). 2. Select your machine from the drop-down list. 3. Select Do More in the left navigation bar. 4. Click BookScan&WhiteBoard Suite and follow the on-screen instructions to install.
Page 237: Scan From Your Computer (Macintosh)
> Scan from Your Computer (Macintosh) Scan from Your Computer (Macintosh) There are several ways you can use your Macintosh to scan photos and documents on your Brother machine. Use the software applications provided by Brother or your favorite scanning application.
Page 238: Scan Using Controlcenter2 (Macintosh)
> Scan from Your Computer (Macintosh) > Scan Using ControlCenter2 (Macintosh) Scan Using ControlCenter2 (Macintosh) Use Brother's ControlCenter software to scan photos and save them as JPEGs, PDFs, or other file formats. • Scan Using ControlCenter2 (Macintosh) • Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Macintosh) •...
Page 239 Scan Using ControlCenter2 (Macintosh) Send scanned photos or graphics directly to your computer. 1. Load your document. 2. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears. 3. Click the SCAN tab.
Page 240 5. Change the scan settings, such as file format, file name, destination file path, resolution and color, if needed. To change the file name or destination file path, click Change. 6. Click the Start Scanning button. The machine starts scanning. The scanned image opens in the application you have selected. Related Information •...
Page 241 Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Macintosh) 1. Load your document. 2. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears. 3. Click the SCAN tab.
Page 242 5. Click the File Type pop-up menu, and then select a PDF file. To save the document as a password-protected PDF, select Secure PDF (*.pdf) from the File Type pop-up menu, type your password in the Password and Re-type Password fields, and then click OK. 6.
Page 243 1. Load documents in the ADF. To scan both sides of a document automatically, you must use the ADF, not the flatbed scanner glass. 2. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon.
Page 244 7. Configure other settings, if needed. 8. Click the Start Scanning button. The machine starts scanning. You have now changed the default settings for your selected Scan to action. These settings will be used the next time this scan type (Image, OCR, E-mail, or File) is clicked for this action. Related Information •...
Page 245 Scan Both Sides of an ID Card Using ControlCenter2 (Macintosh) 1. Place an ID card on the scanner glass. 2. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears.
Page 246 5. Select the ID Card Scan check box. The instruction dialog box appears. 6. Read the instructions on the screen, and then click OK. 7. Configure other settings, if needed. 8. Click the Start Scanning button. The machine starts scanning one side of the identification card. 9.
Page 247 1. Load your document. 2. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears.
Page 248 5. Change the scan settings, such as file format, file name, destination file path, resolution and color, if needed. To change the file name or destination file path, click Change. 6. Click the Start Scanning button. The machine starts scanning. Your default email application opens and the scanned image is attached to a new, blank email.
Page 249 You can edit this text using your preferred text-editing application. The Scan to OCR feature is available for certain languages. 1. Load your document. 2. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears.
Page 250 5. Change the scan settings, such as file format, file name, destination file path, resolution and color, if needed. To change the file name or destination file path, click Change. 6. Click the Start Scanning button. The machine scans the document, converts it to editable text, and then sends it to your default word processing application.
Page 251 In order to use this feature, your computer must be connected to the Internet. 1. Load your document. 2. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears.
Page 252 Home > Scan > Scan from Your Computer (Macintosh) > Scan Using ControlCenter2 (Macintosh) > Scan Settings for ControlCenter2 (Macintosh) Scan Settings for ControlCenter2 (Macintosh) Settings Applicable Features Image E-mail File Target Application/E-mail Application File Type File size OCR Language (only available for certain models) Destination File Path File Name...
Page 253 Destination File Path Click the Change button to change the prefix of the file name and the path of the destination folder. File Name Type a prefix for your file name, if needed. To change the prefix for the Image, OCR, and E-mail features, click Change.
Page 254 Advanced Settings Configure advanced settings by clicking the Advanced Settings button in the scan settings dialog box. • Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again.
Page 255: Scan Using Twain-Compliant Applications (Macintosh)
Home > Scan > Scan from Your Computer (Macintosh) > Scan Using TWAIN-Compliant Applications (Macintosh) Scan Using TWAIN-Compliant Applications (Macintosh) You can also scan using TWAIN-compliant applications. For more information about the scanning procedure, see the manual for your application. 1.
Page 256 • TWAIN Driver Settings (Macintosh)
Page 257 Home > Scan > Scan from Your Computer (Macintosh) > Scan Using TWAIN-Compliant Applications (Macintosh) > TWAIN Driver Settings (Macintosh) TWAIN Driver Settings (Macintosh) • Item names and assignable values will vary depending on the machine. • The Contrast setting is available only when selecting Gray (Error Diffusion), True Gray, or 24bit Color from the Scan Type options.
Page 258 4. Adjust Image Click the Adjust Image button to adjust other image qualities. Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again.
Page 259: Configure Scan Settings Using Web Based Management
Home > Scan > Configure Scan Settings Using Web Based Management Configure Scan Settings Using Web Based Management • Set the Scan Job Email Report Using Web Based Management...
Page 260: Set The Scan Job Email Report Using Web Based Management
Home > Scan > Configure Scan Settings Using Web Based Management > Set the Scan Job Email Report Using Web Based Management Set the Scan Job Email Report Using Web Based Management When you scan a document, the machine will send a scan job email report automatically to the registered email address.
Page 261: Copy
Home > Copy Copy • Copy a Document • Enlarge or Reduce Copied Images • Sort Copies • Make Page Layout Copies ( N in 1 or Poster) • Copy on Both Sides of the Paper (2-sided Copy) • Copy an ID Card •...
Page 262: Copy A Document
Home > Copy > Copy a Document Copy a Document >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Make sure you have loaded the correct size paper in the paper tray. 2. Load your document. 3. Press [Copy]. The Touchscreen displays: 4. Change the copy settings, if needed.
Page 263: Sided Copy
After you have finished choosing new options, you can save them by pressing the [Save as Shortcut] button. 5. Press [Black Start] or [Color Start]. To stop copying, press MFC-J5830DW/MFC-J5930DW 1. Make sure you have loaded the correct size paper in the paper tray. 2.
Page 264 Option Description • Tray Select • Quality After you have finished selecting new options, you can save them by pressing the [Save as Shortcut] button. 5. Press [Black Start] or [Color Start]. To stop copying, press Related Information • Copy •...
Page 265: Enlarge Or Reduce Copied Images
Home > Copy > Enlarge or Reduce Copied Images Enlarge or Reduce Copied Images Select an enlargement or reduction ratio to resize your copied data. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: •...
Page 266 MFC-J5830DW/MFC-J5930DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the Touchscreen. • Press to display the keyboard on the Touchscreen, and then enter the number of copies using the Touchscreen keyboard.
Page 267: Sort Copies
Home > Copy > Sort Copies Sort Copies Sort multiple copies. Pages will be stacked in the order they are fed, that is: 1, 2, 3, and so on. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Load your document. 2. Press [Copy].
Page 268: Make Page Layout Copies ( N In 1 Or Poster)
Make sure the paper size is set to Letter, Ledger, A4, A3, or Executive. • Poster copy is not available for Executive size paper. • You can make only one Poster copy at a time. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Load your document. 2. Press [Copy].
Page 269 Option Description 2in1(Portrait) 2in1(Landscape) 2in1(ID) (Using the scanner glass) 4in1(Portrait) 4in1(Landscape) Poster(2x1) (Using the scanner glass) Poster(2x2) (Using the scanner glass) Poster(3x3) (Using the scanner glass) 6. Read and confirm the displayed list of settings you have selected, and then press [OK]. 7.
Page 270 MFC-J5830DW/MFC-J5930DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the Touchscreen. • Press to display the keyboard on the Touchscreen, and then enter the number of copies using the Touchscreen keyboard.
Page 271 Option Description Poster(3x3) (Using the scanner glass) 6. Read and confirm the displayed list of settings you have selected, and then press [OK]. 7. When you have finished changing settings, press [Black Start] or [Color Start]. If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing.
Page 272: Copy On Both Sides Of The Paper (2-Sided Copy)
(MFC-J5930DW) You can copy 2-sided documents automatically up to Letter size using the ADF. • (MFC-J5330DW/MFC-J5830DW) When you manually make 2 sided copies from a 2-sided document, use the scanner glass. • You can use only Letter, A4, A5, or Executive size plain paper.
Page 273 2–sided to 1–sided (Long Edge Flip) 2–sided to 1–sided (Short Edge Flip) >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the Touchscreen.
Page 274 • Press [-] or [+] on the Touchscreen. • Press to display the keyboard on the Touchscreen, and then enter the number of copies using the Touchscreen keyboard. Press [OK]. • Enter the number of copies using the dial pad. 4.
Page 275: Copy An Id Card
• You may copy an identification card to the extent permitted under applicable laws. For more information, see the Product Safety Guide. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Place your identification card face down near the upper-left corner of the scanner glass.
Page 276 7. After the machine has scanned the first side, turn over the identification card and press [Continue] to scan the other side. MFC-J5830DW/MFC-J5930DW 1. Place your identification card face down near the upper-left corner of the scanner glass. a. 0.12 in. (3 mm) or greater (top, left) b.
Page 277: Use The Ledger Copy Shortcuts
Use the Ledger Copy Shortcuts You can copy your document in Ledger or A3 size paper with a format, such as Note style. Also you can make 2 in 1 and enlarged copies. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Load your document.
Page 278 7. Press [Options]. 8. Press the setting you want to change. 9. Press your new option. 10. Repeat the last two steps to change other settings if needed. 11. When you have finished changing settings, press [OK]. 12. Press [Black Start] or [Color Start]. 13.
Page 279 • Enter the number of copies using the dial pad. 7. Do one of the following: • To change more settings, go to the next step. • When you have finished changing settings, press the [Black Start] or [Color Start] button to start copying.
Page 280: Copy In Ink Save Mode
The amount of ink that is saved varies depending on the type of documents printed. • Ink Save Mode may make your printouts look different from your original document. • The Ink Save Mode feature is supported by technology from Reallusion, Inc. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Load your document. 2. Press [Copy].
Page 281 • Important Note...
Page 282: Copy Options
Home > Copy > Copy Options Copy Options MFC-J5330DW To change copy settings, press the [Options] button. Option Description Quality Select the Copy resolution for your type of document. Paper Type Select a paper type. If copying on special paper, set the machine for the type of paper you are using to get the best print quality.
Page 283 Option Description Advanced Settings Ink Save Mode Prints colors lighter and emphasizes the outlines of images. Thin Paper Copy Avoids bleeding through thin paper when copying. Book Copy Corrects dark borders and skew when copying from the scanner glass. Watermark Copy Places text in your document as a watermark.
Page 284 • You can save the current settings by pressing [Save as Shortcut]. • The Ink Save Mode, Thin Paper Copy, Book Copy and Watermark Copy features are supported by technology from Reallusion, Inc. MFC-J5830DW/MFC-J5930DW To change copy settings, press the [Options] button. Option Description Quality...
Page 285 Option Description 2-sided -> 2-sided 2-sided→1-sided (MFC-J5930DW) Advanced Settings Ink Save Mode Prints the colors lighter and emphasize the outlines of the images. Thin Paper Copy Avoids bleeding through on the thin paper when copying. Book Copy Corrects dark borders and skew when copying from the scanner glass. Watermark Copy Places text into your document as a watermark.
Page 286 Option Description Remove Background Color Removes the document's background color in copies. The white background becomes more apparent. This saves some ink and may make certain copies easier to read. • You can save the current settings by pressing [Save as Shortcut]. •...
Page 287: Use Preset Copy Settings
Home > Copy > Use Preset Copy Settings Use Preset Copy Settings Related Models: MFC-J5830DW/MFC-J5930DW You can copy with a variety of settings by pressing the buttons that are already set up in the machine. Press c to access the preset copy settings. Option Description LTR ⇒...
Page 288 Option Description 2in1 Copy two pages onto one page. Poster Divide your document into sections for assembling them into a poster. Ink Save Reduce the amount of ink consumed for copies. Book Correct dark borders and skew when copying a book from the scanner glass.
Page 289: Fax
Home > Fax • Send a Fax • Receive a Fax • Voice Operations and Fax Numbers • Telephone Services and External Devices • Fax Reports • PC-FAX...
Page 290: Send A Fax
Home > > Send a Fax Send a Fax • Send a Fax from Your Brother Machine • Send a 2-sided Fax from the ADF • Send a Fax Manually • Send a Fax at the End of a Conversation •...
Page 291: Send A Fax From Your Brother Machine
Home > > Send a Fax > Send a Fax from Your Brother Machine Send a Fax from Your Brother Machine >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Load your document in the ADF or place it on the scanner glass.
Page 292: Fax Resolution
Option Description Press to change the fax settings for the next fax only. Options When finished, press OK. Current setting Press the area indicated on the screen to change these settings for the next fax only. indications • Glass Scan Size •...
Page 293 • [Redial] (Redial the last number you dialed.) Press [Call History] > [Redial]. • [Outgoing Call] (Select a number from the Outgoing Call history.) Press [Call History] > [Outgoing Call]. Select the number you want, and then press [Apply]. • [Caller ID History] (Select a number from the Caller ID history.) Press [Call History] >...
Page 294 Related Information • Send a Fax • Fax Options...
Page 295: Send A 2-Sided Fax From The Adf
Home > > Send a Fax > Send a 2-sided Fax from the ADF Send a 2-sided Fax from the ADF Related Models: MFC-J5930DW You must select a 2-sided scanning format before sending a 2-sided fax. Select either Long Edge or Short Edge, depending on the layout of your document.
Page 296: Send A Fax Manually
> Send a Fax > Send a Fax Manually Send a Fax Manually Manual fax transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Load your document. 2. Press [Fax].
Page 297: Send A Fax At The End Of A Conversation
> Send a Fax at the End of a Conversation Send a Fax at the End of a Conversation At the end of a conversation, you can send a fax to the other party before you both hang up. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1.
Page 298: Send The Same Fax To More Than One Recipient (Broadcasting)
• Group numbers must also be stored in the machine’s memory before they can be used in a broadcast. Group numbers include many stored Address Book numbers for easier dialing. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW You can include Groups, Address Book numbers and up to 50 manually-dialed numbers in the same broadcast.
Page 299 If the [Out of Memory] message appears, press or [Quit] to cancel or [Send Now] to send the pages scanned so far. MFC-J5830DW/MFC-J5930DW You can include Groups, Address Book numbers and up to 50 manually-dialed numbers in the same broadcast. If you did not use any of the Address Book numbers for Groups, you can broadcast faxes to as many as 250 different numbers.
Page 300 • Set up Groups for Broadcasting • Enter Text on Your Brother Machine...
Page 301 Send the Same Fax to More than One Recipient (Broadcasting) > Cancel a Broadcast in Progress Cancel a Broadcast in Progress While broadcasting you can cancel the fax currently being sent or the whole broadcast job. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press to return to the Home screen.
Page 302: Send A Fax In Real Time
ADF, the machine sends the document in real time (even if [Real Time TX] is set to [Off]). • In Real Time Transmission, the automatic redial feature does not work when using the scanner glass. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1.
Page 303: Send A Fax At A Specified Time (Delayed Fax)
Send a Fax at a Specified Time (Delayed Fax) You can store up to 50 faxes in the machine's memory to be sent within the next twenty-four hour period. This feature is available only for black and white faxes. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1.
Page 304 9. Enter the fax number. 10. Press [Fax Start]. • If you are using the scanner glass, go to the next step. 11. When the Touchscreen displays [Next Page?], do one of the following: • Press [No] when finished scanning pages. •...
Page 305: Change The Fax Auto Redial Setting
If you are sending a fax automatically and the line is busy when the Fax Auto Redial setting is set to [On], the machine redials once after five minutes. The default setting is [On]. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] >...
Page 306: Cancel A Fax In Progress
Home > > Send a Fax > Cancel a Fax in Progress Cancel a Fax in Progress >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press to return to the Home screen. 2. Press to cancel a fax that is already in process.
Page 307: Check And Cancel A Pending Fax
Follow these steps to view or to cancel faxes stored in the machine's memory and waiting to be sent. If there are no fax jobs in memory, the LCD displays [No Jobs Waiting]. You can cancel a fax job before it is sent. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1.
Page 308: Fax Options
Home > > Send a Fax > Fax Options Fax Options MFC-J5330DW To change fax-sending settings, press the [Options] button. Option Description Fax Resolution Set the resolution for outgoing faxes. The fax quality often can be improved by changing the Fax Resolution.
Page 309: Color Setting
You can save the current settings by pressing [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Send a Fax • Send a Fax from Your Brother Machine...
Page 310: Receive A Fax
Home > > Receive a Fax Receive a Fax • Receive Mode Settings • Fax Preview • Shrink Page Size of an Oversized Incoming Fax • Set the Fax Receive Stamp • Receive a Fax at the End of a Telephone Conversation •...
Page 311: Receive Mode Settings
Home > > Receive a Fax > Receive Mode Settings Receive Mode Settings • Receive Modes Overview • Choose the Correct Receive Mode • Set the Number of Rings Before the Machine Answers (Ring Delay) • Set the F/T Ring Time (Pseudo/Double-ring) •...
Page 312 Home > > Receive a Fax > Receive Mode Settings > Receive Modes Overview Receive Modes Overview Some receive modes answer automatically ([Fax Only] and [Fax/Tel]). You may want to change the Ring Delay before using these modes. Fax Only [Fax Only] mode automatically answers every call as a fax.
Page 313: Choose The Correct Receive Mode
Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. Select Manual Mode as your Receive Mode.
Page 314 3. Press Related Information • Receive Mode Settings • Distinctive Ring • Voice Mail • Remote Retrieval Commands • Register the Distinctive Ring Pattern • Turn off Distinctive Ring • Connect an External TAD • Telephone and Fax problems...
Page 315 [Fax/Tel] modes. • If you have external or extension telephones on the same line as the machine, keep the Ring Delay setting of [4]. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Ring Delay].
Page 316 F/T Ring Time option. When you hear the F/T ring, it means that a voice caller is on the line. Because the F/T ring is a setting only on your Brother machine, extension and external telephones will not ring; however, you can still answer the machine's call on any telephone.
Page 317 *51. • If you send faxes from a computer on the same telephone line and the machine intercepts them, set Easy Receive to [Off]. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] >...
Page 318: Fax Preview
Home > > Receive a Fax > Fax Preview Fax Preview Use the Fax Preview feature to view received faxes on the LCD. • Set Fax Preview to On • Preview New Faxes...
Page 319 PC-Fax Receiving and Forward to Cloud operations, even if you set Backup Print to [On]. • Although printed faxes show the received date and time when Fax Receive Stamp is turned on, the Fax Preview screen will not display the received date and time. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings].
Page 320 This feature is available only for black and white faxes. • To see a fax you already previewed, press [Fax] and [Received Faxes]. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press to view new faxes. 2. The fax list includes old and new faxes. A blue mark appears next to new faxes.
Page 321 Button Result Enlarge the fax. Reduce the fax. Scroll vertically. Scroll horizontally. Rotate the fax clockwise. Delete the fax. Press Yes to confirm. Go back to the previous page. Go to the next page. Go back to the fax list. Print the fax.
Page 322 2. The fax list includes old and new faxes. A blue mark appears next to new faxes. Press the fax you want. If you want to print or delete all the faxes in the list, press [Print/Delete]. Do one of the following: •...
Page 323 Button Result Go back to the previous page. Go to the next page. Go back to the fax list. Print the fax. Start If the fax is a single page, it starts printing. The Touchscreen asks you to delete the fax in the memory.
Page 324: Shrink Page Size Of An Oversized Incoming Fax
Shrink Page Size of an Oversized Incoming Fax When the [Auto Reduction] feature is [On], your Brother machine reduces any oversized incoming fax page to fit on your paper. The machine calculates the reduction ratio using the page size of the fax and your Paper Size setting.
Page 325: Set The Fax Receive Stamp
Set the machine to print the date and time of receipt at the top of each incoming fax page. Make sure you have set the current date and time on the machine. This feature is available only for black and white faxes. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1.
Page 326: Receive A Fax At The End Of A Telephone Conversation
Receive a Fax at the End of a Telephone Conversation If you are speaking on the telephone connected to your Brother machine and the other party is also speaking on a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax before you both hang up.
Page 327: Memory Receive Options
Home > > Receive a Fax > Memory Receive Options Memory Receive Options Use Memory Receive options to direct incoming faxes while you are away from the machine. You can use only one Memory Receive option at a time. Memory Receive can be set to: •...
Page 328 > Forward Incoming Faxes to Another Machine Forward Incoming Faxes to Another Machine Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine. This feature is available only for black and white faxes. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] >...
Page 329 Related Information • Memory Receive Options...
Page 330 This feature is available only in the USA and Canada. If you turn on Paging, a backup copy of the incoming fax will be printed automatically. You cannot change a pager number, cell phone number, or PIN remotely. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1.
Page 331 • If you do not need a PIN, press [Pause], and then enter your fax number followed by # # (for example: press [Pause] 18005556789 ##). Press [OK]. 5. Press Related Information • Memory Receive Options • Remote Retrieval Commands...
Page 332 Remote Retrieval commands. Your machine prints a backup copy of each stored fax. • This feature is available only for black and white faxes. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] >...
Page 333: Windows Only
• Before you can set up PC-Fax Receive, you must install the Brother software and drivers on your computer. Make sure your computer is connected and turned on. You must have the PC-FAX Receiving software running on your computer.
Page 334 To change the destination computer, repeat these steps. Related Information • Memory Receive Options • Transfer Your Faxes or Fax Journal Report • Transfer Faxes to Your Computer ® • Receive Faxes Using PC-FAX Receive (Windows...
Page 335 > Change Memory Receive Options Change Memory Receive Options If there are faxes in your machine's memory when you change any Memory Receive option, the LCD displays one of the following questions: >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW • If received faxes have already been printed, the Touchscreen displays [Erase all faxes?] If you press [Yes], faxes in the memory will be erased before the setting changes.
Page 336 Memory Receive Options > Turn Off Memory Receive Turn Off Memory Receive Turn off Memory Receive if you do not want the machine to save or transfer incoming faxes. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Memory Receive].
Page 337 This feature is available only for black and white faxes. • After you print the fax, it is erased from the machine's memory. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW If you select [Paging] (USA and Canada only) or [Fax Storage], you can print all faxes from the memory.
Page 338: Remote Fax Retrieval
Home > > Receive a Fax > Remote Fax Retrieval Remote Fax Retrieval Use Remote Retrieval to call your machine from any touch-tone telephone or fax machine, and use a remote access code and remote commands to retrieve fax messages. •...
Page 339 > Remote Fax Retrieval > Set a Remote Access Code Set a Remote Access Code Set a Remote Access Code to access and control your Brother machine even when you are away from it. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] >...
Page 340 > Use Your Remote Access Code Use Your Remote Access Code 1. When away from your Brother machine, dial your fax number from a touch-tone telephone or fax machine. 2. When your machine answers, immediately enter your three-digit Remote Access Code, followed by *.
Page 341 Use the Remote Commands in this table to access fax commands and options when you are away from your Brother machine. When you call the machine and enter your remote access code (three digits followed by *), the system will sound two short beeps and you must enter a Remote Command (column 1), followed by one of the options (column 2) for that command.
Page 342 You cannot use * and # as dial numbers but you can press # to insert a pause in the fax number. 5. Hang up after you hear one long beep. Your Brother machine will forward any incoming faxes to the fax number you entered.
Page 343 Home > > Receive a Fax > Remote Fax Retrieval > Change the Fax Forwarding Number Change the Fax Forwarding Number 1. Dial your fax number. 2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one long beep, you have messages.
Page 344: Voice Operations And Fax Numbers
Home > > Voice Operations and Fax Numbers Voice Operations and Fax Numbers • Voice Operations • Store Fax Numbers • Set up Groups for Broadcasting • Dial Access Codes and Credit Card Numbers...
Page 345: Voice Operations
Home > > Voice Operations and Fax Numbers > Voice Operations Voice Operations • Send Tone Signals • Pick up a Voice Call in Fax/Tel Receive Mode • Special Line Considerations...
Page 346 If you have a Pulse dialing service, but must send Tone signals (for example, for telephone banking), follow these steps. If you have a Touch Tone service, you will not need this feature to send tone signals. This feature is available only in Canada. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1.
Page 347 Home > > Voice Operations and Fax Numbers > Voice Operations > Pick up a Voice Call in Fax/Tel Receive Mode Pick up a Voice Call in Fax/Tel Receive Mode When the machine is in Fax/Tel mode, it will use the F/T Ring (pseudo/double-ringing) to alert you to pick up a voice call.
Page 348: Special Line Considerations
Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations Special Line Considerations • Rollover Telephone Lines • Two-Line Telephone System • Convert Telephone Wall Outlets • Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone...
Page 349 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Rollover Telephone Lines Rollover Telephone Lines A rollover telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy.
Page 350 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Two-Line Telephone System Two-Line Telephone System A two-line telephone system is nothing more than two separate telephone numbers on the same wall outlet. This feature is available only in the USA and Canada. The two telephone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14).
Page 351 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Convert Telephone Wall Outlets Convert Telephone Wall Outlets This feature is available only in the USA and Canada. There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company.
Page 352 > Special Line Considerations > Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD.
Page 353: Store Fax Numbers
Home > > Voice Operations and Fax Numbers > Store Fax Numbers Store Fax Numbers • Store Address Book Numbers • Store Address Book Numbers from Outgoing Calls • Store Address Book Numbers from Caller ID History • Change or Delete Address Book Names or Numbers...
Page 354 > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers Store Address Book Numbers >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Fax] > [Address Book]. 2. Do the following steps: a. Press [Edit] > [Add New Address] > [Name].
Page 355 Related Information • Store Fax Numbers • Dial Access Codes and Credit Card Numbers • Set up Groups for Broadcasting...
Page 356 5. To store the second fax or telephone number, press [Address 2]. Enter the second fax or telephone number (up to 20 digits) using the Touchscreen. Press [OK]. 6. Press [OK] to confirm the fax or telephone number you want to store. 7. Press Related Information • Store Fax Numbers • Enter Text on Your Brother Machine...
Page 357 (up to 20 digits) using the Touchscreen. Press [OK]. 6. Press [OK] to confirm the fax or telephone number you want to store. 7. Press Related Information • Store Fax Numbers • Caller ID • Enter Text on Your Brother Machine...
Page 358 > Store Fax Numbers > Change or Delete Address Book Names or Numbers Change or Delete Address Book Names or Numbers >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Fax] > [Address Book] > [Edit]. 2. Do one of the following: •...
Page 359 Related Information • Store Fax Numbers...
Page 360: Set Up Groups For Broadcasting
Set up Groups for Broadcasting A Group, which can be stored in the Address Book, allows you to send the same fax message to many fax numbers. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW First, you must store each fax number in the Address Book. Then you can include them as numbers in the Group.
Page 361 • Store Address Book Numbers...
Page 362 To change a character, press d or c to position the cursor to highlight the incorrect character, and then press Enter the new character. 5. Press [OK]. 6. Press Related Information • Set up Groups for Broadcasting • Enter Text on Your Brother Machine...
Page 363 > Set up Groups for Broadcasting > Delete a Broadcasting Group Delete a Broadcasting Group >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Fax] > [Address Book] > [Edit] > [Delete]. 2. Press a or b to display the Group you want to delete, and then press it.
Page 364 > Set up Groups for Broadcasting > Add or Delete a Broadcasting Group Member Add or Delete a Broadcasting Group Member >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Fax] > [Address Book] > [Edit] > [Change]. 2. Press a or b to display the Group you want to change, and then press it.
Page 365: Dial Access Codes And Credit Card Numbers
>> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW For example: you might have stored ‘555’ on Address Book: Brother 1 and ‘7000’ on Address Book: Brother 2. You can use them both to dial ‘555-7000’ if you press the following: 1. Press [Fax] > [Address Book].
Page 366 To change a number temporarily, you can substitute part of the number by pressing it using the Touchscreen. For example, to change the number to '555-7001', you could enter the number (Brother 1: 555) using Address Book, press [Apply] and then press 7001 using the Touchscreen.
Page 367: Telephone Services And External Devices
Home > > Telephone Services and External Devices Telephone Services and External Devices • Voice Mail • Distinctive Ring • Caller ID • Voice Over Internet Protocol (VoIP/Telephone Line Interference) • External TAD (Telephone Answering Device) • External and Extension Telephones...
Page 368: Voice Mail
For example, if your Voice Mail is set to answer after four rings and your Brother machine is set to answer after two rings, then your Brother machine will answer first. This will prevent callers from being able to leave a message in your Voice Mail.
Page 369: Distinctive Ring
This feature is available only in the USA and Canada. Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Teen Ring, and SimpleBiz Fax &...
Page 370 Ring Pattern Rings short-short-long very long (normal pattern) • Ring Pattern #1 is often called Short-Short and is the most commonly used. • If the ring pattern you received is not on this chart, contact your telephone company and ask for one that is shown.
Page 371 The receive mode is set to [Manual] automatically and you cannot change it to another receive mode while Distinctive Ring is set to [On]. This ensures the Brother machine will answer only the Distinctive Ring number and not interfere when your main telephone number is called.
Page 372 > Distinctive Ring > Turn off Distinctive Ring Turn off Distinctive Ring This feature is available only in the USA and Canada. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [Fax] > [Miscellaneous] > [Distinctive] >...
Page 373: Caller Id
Home > > Telephone Services and External Devices > Caller ID Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service displays the telephone number, or name if it is available, of your caller as the line rings. •...
Page 374 Caller ID history and will not be able to return calls to those numbers using Caller ID history. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1.
Page 375: Voice Over Internet Protocol (Voip/Telephone Line Interference)
Home > > Telephone Services and External Devices > Voice Over Internet Protocol (VoIP/Telephone Line Interference) Voice Over Internet Protocol (VoIP/Telephone Line Interference) VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line. Telephone providers frequently bundle VoIP together with Internet and cable services.
Page 376: External Tad (Telephone Answering Device)
Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) External TAD (Telephone Answering Device) You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax.
Page 377 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Connect an External TAD Connect an External TAD The external TAD must be plugged into the jack labeled EXT. Your machine cannot work correctly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).
Page 378 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Record an Outgoing Message (OGM) on the External TAD Record an Outgoing Message (OGM) on the External TAD 1. Record five seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones.
Page 379 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Multi-line Connections (PBX) Multi-line Connections (PBX) We suggest you ask the company that installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system.
Page 380: External And Extension Telephones
Telephone Services and External Devices > External and Extension Telephones External and Extension Telephones • Connect an External or Extension Telephone • Operation from External and Extension Telephones • Use a Non-Brother Cordless External Handset • Use the Remote Codes...
Page 381 Home > > Telephone Services and External Devices > External and Extension Telephones > Connect an External or Extension Telephone Connect an External or Extension Telephone You can connect a separate telephone to your machine as shown in the diagram below. Connect the telephone line cord to the jack labeled EXT.
Page 382: Operation From External And Extension Telephones
Home > > Telephone Services and External Devices > External and Extension Telephones > Operation from External and Extension Telephones Operation from External and Extension Telephones Use extension telephones If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive Code *51.
Page 383 Non-Brother Cordless External Handset Use a Non-Brother Cordless External Handset If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
Page 384 Home > > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes Use the Remote Codes Fax Receive Code If you answer a fax call on an extension telephone, you can tell your machine to receive it by pressing the Fax Receive Code *51.
Page 385 The preset Fax Receive Code is *51. The preset Telephone Answer Code is #51. If you are always disconnected when accessing your External TAD remotely, try changing the three-digit remote codes, for example to ### and 999. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1.
Page 386: Fax Reports
Home > > Fax Reports Fax Reports • Set the Transmission Verification Report's Style • Set the Fax Journal's Interval Period • Print Reports...
Page 387: Set The Transmission Verification Report's Style
Error only (+Image) Prints a report if your fax is unsuccessful due to a transmission error. A portion of the fax’s first page appears on the report. The report will not be printed. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] >...
Page 388: Set The Fax Journal's Interval Period
> Set the Fax Journal's Interval Period Set the Fax Journal's Interval Period You can set the machine to print a Fax Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] >...
Page 389 • Set the Machine to Power Off Automatically...
Page 390: Pc-Fax
Home > > PC-FAX PC-FAX • ® PC-FAX for Windows • PC-FAX for Macintosh...
Page 391: Pc-Fax For Windows
® Home > > PC-FAX > PC-FAX for Windows ® PC-FAX for Windows • ® PC-FAX Overview (Windows • ® Send a Fax Using PC-FAX (Windows • ® Receive Faxes on Your Computer (Windows...
Page 392 > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows ® PC-FAX Overview (Windows Reduce paper consumption and save time by using Brother's PC-FAX software to send faxes directly from your machine. • ® Configure PC-FAX (Windows • ® Configure your PC-Fax Address Book (Windows...
Page 393 Windows 8 and Windows Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Setup Sending. The PC-FAX Setup dialog box appears.
Page 394 > Configure your PC- ® Fax Address Book (Windows ® Configure your PC-Fax Address Book (Windows Add, edit and delete members and groups to personalize your Brother Address Book. • ® Add a Member to your PC-FAX Address Book (Windows •...
Page 395 > Add a Member to your PC-FAX Address Book (Windows ® Add a Member to your PC-FAX Address Book (Windows Add new people and their fax information to the PC-Fax Address Book if you want to send a fax using Brother PC-Fax software. 1. Do one of the following: ®...
Page 396 3. Type the member's information in the corresponding fields. Only the Name field is required. 4. Click OK. Related Information ® • Configure your PC-Fax Address Book (Windows...
Page 397 8 and Windows Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
Page 398 3. Type the name of the new group in the Group Name field. 4. In the Available Names field, select each name you want to include in the group, and then click Add >>. Members added to the group appear in the Group Members box. 5.
Page 399 8 and Windows Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
Page 400 8 and Windows Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
Page 401 8 and Windows Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
Page 402 Select and add the items in the order you want them listed. 5. If you are exporting to an ASCII file, under the Divide Character section, select the Tab or Comma option to separate the data fields. 6. Click OK. 7.
Page 403 8 and Windows Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
Page 404 You must select and add fields from the Available Items list in the same order they are listed in the import text file. 5. If you are importing an ASCII file, under the Divide Character section, select the Tab or Comma option to separate the data fields.
Page 405 1. Create a file in any application on your computer. 2. Select the print command in your application. 3. Select Brother PC-FAX as your printer, and then complete your print operation. The Brother PC-FAX dialog box appears. 4. Type a fax number using one of the following methods: •...
Page 406 PC-FAX for Windows > Receive Faxes on Your Computer (Windows ® Receive Faxes on Your Computer (Windows Use Brother's PC-FAX software to receive faxes on your computer, screen them and print only those faxes you want. • ® Receive Faxes Using PC-FAX Receive (Windows...
Page 407 When you turn off your computer, your machine will continue to receive and store faxes in your Brother machine's memory. The machine's LCD will display the number of stored faxes received. When you start this application, the software will transfer all received faxes to your computer at once.
Page 408 Windows 8 and Windows Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Receive. 2. Confirm the message and click Yes.
Page 409 (available only for Administrators). Device Select the Brother machine that you want to receive PC-FAX. Lock (available only for Administrators) Restrict users who do not have administrator privileges from configuring the settings options shown above.
Page 410 4. Select the appropriate connection method. Select your machine from the automatic search results below. Connected Brother machines will be displayed. Select a device from the list. Click OK. Specify your machine by IP address Type the machine's IP address in the IP Address field, and then click OK.
Page 411 5. To change the computer name that will appear on the machine's LCD, type the new name in the Enter your PC display name (Max 15 Characters) field. 6. Click OK. Related Information ® • Run Brother's PC-FAX Receive on Your Computer (Windows...
Page 412 ® ® Home > > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows ® ® > Receive Faxes Using PC-FAX Receive (Windows > View Received PC-FAX Messages (Windows ® View Received PC-FAX Messages (Windows Receiving Status Icon Indicated Status Standby mode...
Page 413 Even after closing the window, PC-FAX Receive is active and the (PC-FAX Receive ) icon will remain in your computer task tray. To close PC-FAX Receive, click the icon in the computer task tray and click Close. Related Information ® •...
Page 414: Pc-Fax For Macintosh
> PC-FAX > PC-FAX for Macintosh PC-FAX for Macintosh Use Brother's PC-FAX software to send faxes directly from your Macintosh without printing them. This feature helps reduce your paper consumption and save time. • Send Faxes from Your Application (Macintosh)
Page 415 Home > > PC-FAX > PC-FAX for Macintosh > Send Faxes from Your Application (Macintosh) Send Faxes from Your Application (Macintosh) PC-FAX supports only black and white faxes. A black and white fax will be sent even if the original data is color and the receiving fax machine supports color faxes.
Page 416 To send a fax to more than one number, click the Add button after entering the first fax number and type the next fax number. The destination fax numbers will be listed in the Destination Fax Numbers field. 6. Click Print to send the fax. Related Information •...
Page 417: Network
Home > Network Network • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users...
Page 418: Supported Basic Network Features
Vertical Pairing (Windows ® ® Windows 8 and Windows 10 only) Related Information • Network BRAdmin Light is available as a download from your model's page at support.brother.com. BRAdmin Professional 3 is available as a download from your model's page at support.brother.com.
Page 419: Network Management Software And Utilities
Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility. • Learn about Network Management Software and Utilities • Change Machine Settings from Your Computer...
Page 420: Learn About Network Management Software And Utilities
® BRAdmin Light (Windows BRAdmin Light is a utility for the initial setup of Brother network-connected devices. This utility can search for Brother products on your network, view the status and configure the basic network settings, such as IP address.
Page 421: Additional Methods Of Configuring Your Brother Machine For A Wireless Network
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Installation CD-ROM.
Page 422: Before Configuring Your Brother Machine For A Wireless Network
• Although the Brother machine can be used in both a wired and wireless network (supported models only), only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the same time.
Page 423: Configure Your Machine For A Wireless Network Using The One Push Method Of Wi-Fi Protected Setup ™ (Wps)
If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 424: Configure Your Machine For A Wireless Network Using The Pin Method Of Wi-Fi Protected Setup ™ (Wps)
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless ™ Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
Page 425 10 as a Registrar, you can install the printer driver after the wireless configuration by following the on-screen instructions. To install the full driver and software package, use the Brother installation disc. 7. Select your machine and click Next. 8. Type the PIN displayed on the machine's LCD, and then click Next.
Page 426 7. Select your machine and click Next. 8. Type the PIN displayed on the machine's LCD, and then click Next. 9. Select your network, and then click Next. 10. Click Close. Related Information • Additional Methods of Configuring Your Brother Machine for a Wireless Network...
Page 427: Configure Your Machine For A Wireless Network When The Ssid Is Not Broadcast
Infrastructure WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press [Settings] > [All Settings] > [Network] > [WLAN] > [Setup Wizard].
Page 428 If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 429 If your wireless device is connected successfully, the display shows [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 430: Configure Your Machine For An Enterprise Wireless Network
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration.
Page 431 If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 432 CHAPv2 TKIP EAP-FAST/GTC TKIP PEAP/MS-CHAPv2 TKIP PEAP/GTC TKIP EAP-TTLS/CHAP TKIP EAP-TTLS/MS- CHAP TKIP EAP-TTLS/MS- CHAPv2 TKIP EAP-TTLS/PAP TKIP EAP-TLS TKIP For example: Network Name (SSID) HELLO Communication Authentication Encryption Mode User ID Password Mode Method Infrastructure EAP-FAST/MS- Brother 12345678 CHAPv2...
Page 433 If your wireless device is connected successfully, the display shows [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 434 Related Information • Additional Methods of Configuring Your Brother Machine for a Wireless Network...
Page 435: Use Wi-Fi Direct
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use ® Wi-Fi Direct ® Use Wi-Fi Direct • Print or Scan from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network •...
Page 436 Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to ™ configure a secured wireless network between your Brother machine and a mobile device, such as an Android ® device, Windows device, iPhone, iPod touch, or iPad, without using an access point.
Page 437 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
Page 438 Method of Wi-Fi Protected Setup (WPS) To use Brother iPrint&Scan functionality in a Wi-Fi Direct network configured by one-push configuration using Wi- Fi Direct or by PIN Method configuration using Wi-Fi Direct, the device you use to configure Wi-Fi Direct must be ™...
Page 439 • When your Brother machine is not the Group Owner (G/O), it will display available device names with which to configure a Wi-Fi Direct network. Select the mobile device to which you want to connect. Search for available devices again by pressing [Rescan].
Page 440 Related Information • Configure Your Wi-Fi Direct Network • Wi-Fi Direct Network Configuration Overview...
Page 441 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the One- ™ Push Method of Wi-Fi Protected Setup...
Page 442 3. Do one of the following: • When your Brother machine is the Group Owner (G/O), it will wait for a connection request from your mobile device. When [PIN Code] appears, enter the PIN displayed on your mobile device in the machine.
Page 443 3. Do one of the following: • When your Brother machine is the Group Owner (G/O), it will wait for a connection request from your mobile device. When [PIN Code] appears, enter the PIN displayed on your mobile device in the machine.
Page 444 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN ™ Method of Wi-Fi Protected Setup...
Page 445 • Wi-Fi Direct Network Configuration Overview...
Page 446 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually >> MFC-J5330DW >>...
Page 447: Advanced Network Features
Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Fax Using the Internet (I-Fax) • Configure and Operate LDAP Search • Synchronize Time with the SNTP Server Using Web Based Management...
Page 448: Print The Network Configuration Report
• Advanced Network Features • Access Web Based Management • Where Can I Find My Brother Machine's Network Settings? ® • Use the Network Connection Repair Tool (Windows • I Want to Check that My Network Devices are Working Correctly •...
Page 449: Fax Using The Internet (I-Fax)
> Fax Using the Internet (I-Fax) Fax Using the Internet (I-Fax) With Brother's I-Fax program, you can send and receive fax documents using the Internet as the transport mechanism. Documents are transmitted in email messages as attached TIFF files. Your computer can send and receive documents as long as it has an application that can generate and view TIFF files.
Page 450 Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > Important Information about Internet Fax (I-Fax) Important Information about Internet Fax (I-Fax) I-Fax communication on a LAN is very similar to communication via email; however, it is different from fax communication using standard phone lines.
Page 451 Machine for Email or I-Fax Configure Your Brother Machine for Email or I-Fax Before using I-Fax, configure your Brother machine to communicate with your network and mail server. You can configure these items using the machine's control panel, Web Based Management, Remote setup, or BRAdmin Professional 3.
Page 452 6. Click E-mail Send and configure the following settings: • E-mail Subject • Size Limit • Request Delivery Notification (Send) 7. When finished, click Submit. Related Information • Configure Your Brother Machine for Email or I-Fax • Forward Received Email and Fax Messages...
Page 453 > Send an I-Fax Send an I-Fax Sending an I-Fax is like sending a normal fax. Make sure that your recipient's information is saved in your email address book, and load the document you want to I-Fax into your Brother machine. ® •...
Page 454 Related Information • Configure Your Brother Machine for Email or I-Fax...
Page 455 Advanced Network Features > Fax Using the Internet (I-Fax) > Configure Your Brother Machine for Email or I-Fax > Receive an I-Fax Automatically Receive an I-Fax Automatically To receive an I-Fax automatically, use Web Based Management to configure receiving options, if needed.
Page 456 If Delete/Read Receive Error Mail is On (default), then the error mail will be deleted (POP3) or read (IMAP4) from the email server automatically. Related Information • Configure Your Brother Machine for Email or I-Fax • How Received I-Faxes Appear on a Computer •...
Page 457 [Yes]. 2. The LCD will display [Receiving] and your machine will print the data from the email server. Related Information • Configure Your Brother Machine for Email or I-Fax • How Received I-Faxes Appear on a Computer • Forward Received Email and Fax Messages...
Page 458 When a computer receives an I-Fax document, the document is attached to an email message that notifies you in its Subject: line that your email server has received an I-Fax. You can either wait for your Brother machine to poll the email server, or you can manually poll the email server to receive the incoming data.
Page 459 Fax Using the Internet (I-Fax) > I-Fax Options I-Fax Options • Forward Received Email and Fax Messages • Set Up Relay Broadcast on Your Brother Machine • Internet Fax (I-Fax) Verification Mail • I-Fax Error Mail • Configure Your Brother Machine for Email or I-Fax...
Page 460 Received Email and Fax Messages Forward Received Email and Fax Messages Use Brother I-Fax to forward email or standard fax messages to another computer, to a fax machine, or to another I-Fax machine. Enable the Forwarding function using Web Based Management.
Page 461 Set Up Relay Broadcast on Your Brother Machine A Relay Broadcast is when your Brother machine receives a message over the Internet and then relays it to another fax machine using conventional telephone lines. If you must fax a document over a long distance or abroad, use the "relay broadcast"...
Page 462 Specify whether or not you want a report to print after the machine completes the relay broadcast. 7. When finished, click Submit. Related Information • I-Fax Options • Relay Broadcast from Your Brother Machine • Relay Broadcast from Your Computer...
Page 463 UKFAX@brother.co.uk(fax#123456789) 1. The Internet In this example, your machine's email address is FAX@brother.com and you want to send a document from your machine to a standard fax machine in England with the email address UKFAX@brother.co.uk, and you want your machine to send the document using a conventional telephone line.
Page 464 E-mail address The word "fax#" must be included with the phone number inside the parenthesis. After you have entered all of the fax numbers, press [OK]. 5. Press [Fax Start]. Related Information • Set Up Relay Broadcast on Your Brother Machine...
Page 465 Name: fax#123456789 Email address: UKFAX@brother.co.uk 2. Type the email address of the relay machine and fax number of the second fax machine in the "TO" box. 3. Send the email. Related Information • Set Up Relay Broadcast on Your Brother Machine...
Page 466 Verification Mail for receiving allows you to transmit a default report back to the sending station after successfully receiving and processing an I-Fax or email. To use this feature, set the [Notification] options in the [Setup Mail RX] and [Setup Mail TX] options of your Brother machine's control panel menu. Related Information •...
Page 467 Internet Fax (I-Fax) Verification Mail > Enable Send Notifications for TX Verification Mail Enable Send Notifications for TX Verification Mail >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [Network] > [E-mail/IFAX] > [Setup Mail TX] >...
Page 468 Internet Fax (I-Fax) Verification Mail > Enable Receive Notifications for TX Verification Mail Enable Receive Notifications for TX Verification Mail >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [Network] > [E-mail/IFAX] > [Setup Mail RX] >...
Page 469 Option Description Receive When Receive Notification is Off, all forms of receive notification are disabled and no Notification Off message is sent back to the sender regardless of the request. • To send TX verification mail, the Sender must configure these settings: Switch [Notification] in [Setup Mail TX] to [On].
Page 470 Error Mail I-Fax Error Mail If there is a delivery error while sending an I-Fax, the mail server will send an error message back to the Brother machine and the error message will be printed. If there is an error while receiving an I-Fax, an error message will be printed, for example, "The message being sent to the machine was not in a TIFF format."...
Page 471: Configure And Operate Ldap Search
Home > Network > Advanced Network Features > Configure and Operate LDAP Search Configure and Operate LDAP Search The LDAP feature allows you to search for information, such as fax numbers and email addresses, on your server. When you use the Fax, I-Fax, or Scan to Email server feature, you can use the LDAP search to find fax numbers or email addresses.
Page 472 5. Click the Protocol menu in the left navigation bar. 6. Select the LDAP check box, and then click Submit. 7. Restart your Brother machine to activate the configuration. 8. On your computer, in Web Based Management's Address Book tab, select LDAP in the left navigation bar.
Page 473 • You must configure the SNTP protocol (network time server), or you must set the date, time and time zone correctly on the control panel for Kerberos authentication. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press to search.
Page 474 The LDAP search result will be shown on the LCD; the icon appears before the local address book search results. • If there is no match on the server or the local address book, the LCD will show [Results cannot be found.] for about 60 seconds.
Page 475: Synchronize Time With The Sntp Server Using Web Based Management
Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management Synchronize Time with the SNTP Server Using Web Based Management The Simple Network Time Protocol (SNTP) is used to synchronize the time used by the machine for authentication with the SNTP time server.
Page 476 Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management > Configure Date and Time Using Web Based Management Configure Date and Time Using Web Based Management Configure date and time to synchronize the time used by the machine with the SNTP time server. This feature is not available in some countries.
Page 477 5. Click the Protocol menu in the left navigation bar. 6. Select the SNTP check box to activate the settings. 7. Restart your Brother machine to activate the configuration. 8. Next to the SNTP check box, click Advanced Settings and follow the instructions below:...
Page 478 Option Description Primary SNTP Server Type the server address (up to 64 characters). Address The secondary SNTP server address is used as a backup to the primary Secondary SNTP Server SNTP server address. If the primary server is unavailable, the machine will Address contact the secondary SNTP server.
Page 479: Technical Information For Advanced Users
Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to Factory Default • Print the WLAN Report...
Page 480: Reset The Network Settings To Factory Default
This feature restores all wired (supported models only) and wireless network settings to the factory settings. • You can also reset the print server to its factory settings using BRAdmin Light, BRAdmin Professional 3, or Web Based Management. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [Network] > [Network Reset].
Page 481: Print The Wlan Report
Technical Information for Advanced Users • Wireless LAN Report Error Codes • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network • I Want to Check that My Network Devices are Working Correctly • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management...
Page 482 • If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. 2. If you manually entered the SSID and security information (SSID/authentication method/ encryption method/Network Key), the information may be incorrect.
Page 483 Internet provider or network administrator. Related Information • Print the WLAN Report • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network • I Want to Check that My Network Devices are Working Correctly...
Page 484: Security
Home > Security Security • Before Using Network Security Features • Secure Function Lock 3.0 • Manage Your Network Machine Securely Using SSL/TLS • Send or Receive an Email Securely • Use IEEE 802.1x Authentication for a Wired or a Wireless Network...
Page 485: Before Using Network Security Features
> Before Using Network Security Features Before Using Network Security Features Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine.
Page 486: Secure Function Lock 3.0
Home > Security > Secure Function Lock 3.0 Secure Function Lock 3.0 Brother's Secure Function Lock 3.0 increases security by restricting the functions available on your Brother machine. • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock 3.0 Using Web Based Management •...
Page 487: Before Using Secure Function Lock 3.0
If you register users' logon names in advance, the users will not need to enter their passwords when they use the print function. • Copy • Scan Scan includes scan jobs sent via Brother iPrint&Scan. • Fax (supported models only) Send Receive •...
Page 488: Configure Secure Function Lock 3.0 Using Web Based Management
Home > Security > Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 489: Scan Using Secure Function Lock 3.0
Home > Security > Secure Function Lock 3.0 > Scan Using Secure Function Lock 3.0 Scan Using Secure Function Lock 3.0 Setting Scan restrictions (for administrators) Secure Function Lock 3.0 allows an administrator to restrict which users are allowed to scan. When the Scan feature is set to Off for the public user setting, only users who have the Scan check box selected will be able to scan.
Page 490: Configure Public Mode For Secure Function Lock 3.0
™ Public Mode includes print jobs sent via AirPrint, Google Cloud Print and Brother iPrint&Scan. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 491: Additional Secure Function Lock 3.0 Features
Home > Security > Secure Function Lock 3.0 > Additional Secure Function Lock 3.0 Features Additional Secure Function Lock 3.0 Features Configure the following features in the Secure Function Lock screen: All Counter Reset Click All Counter Reset, in the Page Counters column, to reset the page counter. Export to CSV file Click Export to CSV file, to export the current page counter including User List / Restricted Functions information as a CSV file.
Page 492: Register A New Id Card Using Machine's Control Panel
3. Press [Register Card]. 4. Touch a new ID Card to the NFC symbol. The new ID Card's number is registered to the machine. For the supported ID Card types, go to the Brother Solutions Center at support.brother.com to see FAQs &...
Page 493: Manage Your Network Machine Securely Using Ssl/Tls
Home > Security > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Certificates and Web Based Management...
Page 494: Certificates And Web Based Management
> Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. • Supported Security Certificate Features •...
Page 495 > Supported Security Certificate Features Supported Security Certificate Features Your Brother machine supports the use of multiple security certificates, which allows secure authentication and communication with the machine. The following security certificate features can be used with the machine: •...
Page 496 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate • Create and Install a Self-signed Certificate •...
Page 497 Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
Page 498 > Create and Install a Self-signed Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • ® Install the Self-signed Certificate for Windows users with Administrator Rights • Import and Export the Self-signed Certificate on your Brother Machine...
Page 499 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-signed Certificate > Create a Self- signed Certificate Create a Self-signed Certificate 1.
Page 500 17. Click Yes to restart your print server. The self-signed certificate is created and saved in your machine's memory. To use SSL/TLS communication, the self-signed certificate must be installed on your computer. Related Information • Create and Install a Self-signed Certificate...
Page 501 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-signed Certificate > Install the Self- ® signed Certificate for Windows users with Administrator Rights ®...
Page 502 4. Click Continue to this website (not recommended). 5. Click Certificate error, and then click View certificates. 6. Click Install Certificate….
Page 503 7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse…. 9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next.
Page 504 11. Click Finish. 12. Click Yes, if the fingerprint (thumbprint) is correct. The fingerprint (thumbprint) is printed on the Network Configuration Report. 13. Click OK. The self-signed certificate is now installed on your computer, and SSL/TLS communication is available. Related Information •...
Page 505 Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine You can store the self-signed certificates on your Brother machine and manage them by importing and exporting. • Import the Self-signed Certificate •...
Page 506 To use SSL/TLS communication, the self-signed certificate must also be installed on your computer. Contact your network administrator. Related Information • Import and Export the Self-signed Certificate on your Brother Machine ® • Install the Self-signed Certificate for Windows users with Administrator Rights...
Page 507 11. Specify the location where you want to save the file. The self-signed certificate is exported to your computer. You can also import the self-signed certificate to your computer. Related Information • Import and Export the Self-signed Certificate on your Brother Machine...
Page 508 CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and install the returned certificate on your machine. • Create a Certificate Signing Request (CSR) • Install a Certificate on Your Brother Machine • Import and Export the Certificate and Private Key...
Page 509 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
Page 510 Web Server for the certificate template to securely create the Client Certificate. If you are creating a Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template. For more information, go to your model's page on the Brother Solutions Center at support.brother.com.
Page 511 Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
Page 512: Import And Export The Certificate And Private Key
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
Page 513 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
Page 514 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
Page 515: Import And Export A Ca Certificate
> Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Brother machine. • Import a CA Certificate • Export a CA Certificate...
Page 516 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate 1. Start your web browser. 2.
Page 517 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate 1. Start your web browser. 2.
Page 518 In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored UP on Brother Machine Self-signed Certificate or Certificate Issued by a CA CA Certificate We recommend storing one less certificate than allowed, reserving an empty spot in case of certificate expiration.
Page 519: Send Or Receive An Email Securely
Home > Security > Send or Receive an Email Securely Send or Receive an Email Securely • Configure Email Sending or Receiving Using Web Based Management • Send an Email with User Authentication • Send or Receive an Email Securely Using SSL TLS...
Page 520: Configure Email Sending Or Receiving Using Web Based Management
Home > Security > Send or Receive an Email Securely > Configure Email Sending or Receiving Using Web Based Management Configure Email Sending or Receiving Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication, or email sending and receiving using SSL/TLS.
Page 521: Send An Email With User Authentication
> Send an Email with User Authentication Send an Email with User Authentication Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorized users from accessing the email server.
Page 522: Send Or Receive An Email Securely Using Ssl Tls
Send or Receive an Email Securely Using SSL TLS Your Brother machine supports SSL/TLS methods to send or receive an email via an email server that requires secure SSL/TLS communication. To send or receive email via an email server that is using SSL/TLS communication, you must configure SMTP over SSL/TLS, POP3 over SSL/TLS, or IMAP4 over SSL/TLS.
Page 523 In most cases, the secured webmail services require the following settings: SMTP Port Server Authentication Method SMTP-AUTH SSL/TLS POP3 Port SSL/TLS IMAP4 Port SSL/TLS Related Information • Send or Receive an Email Securely • Configure Email Sending or Receiving Using Web Based Management...
Page 524: Use Ieee 802.1X Authentication For A Wired Or A Wireless Network
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
Page 525: What Is Ieee 802.1X Authentication
IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorized network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or HUB. After your request has been verified by the RADIUS server, your machine can access the network.
Page 526: Configure Ieee 802.1X Authentication For A Wired Or A Wireless Network Using Web Based Management (Web Browser)
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
Page 527 • To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page. • If you are using EAP-TLS authentication, you must select the client certificate that has been installed (shown with certificate name) for verification from the Client Certificate drop-down list. •...
Page 528: Ieee 802.1X Authentication Methods
Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunneled authentication process. The Brother machine supports the following inner authentication methods: • EAP-FAST/NONE •...
Page 529: Mobile/Web Connect
Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • ™ Google Cloud Print • AirPrint • ® Mobile Printing for Windows • ® Mopria Print Service • Brother iPrint&Scan • Near-Field Communication (NFC)
Page 530: Brother Web Connect
• Download and Save a Document to an External Memory Device Using Brother Web Connect • FaxForward to Cloud or E-mail • Outline, Scan, and Copy or Cut Parts of Your Documents Using Brother Web Connect • NotePrint and NoteScan...
Page 531: Brother Web Connect Overview
3. Photos, images, documents and other files 4. Web Service To use Brother Web Connect, your Brother machine must be connected to a network that has access to the Internet, through either a wired or wireless connection. For network setups that use a proxy server, the machine must also be configured to use a proxy server. If you are unsure of your network configuration, check with your network administrator.
Page 532: Online Services Used With Brother Web Connect
To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
Page 533 • Not all services are available in all countries. • For Hong Kong, Taiwan and Korea Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded. Related Information • Brother Web Connect...
Page 534: Conditions For Using Brother Web Connect
Brother Web Connect > Conditions for Using Brother Web Connect Conditions for Using Brother Web Connect • Brother Software Installation for Using Brother Web Connect • Configure the Proxy Server Settings Using the Machine's Control Panel • Configure the Proxy Server Settings Using Web Based Management...
Page 535 Brother machine's software installed. ® For Windows To install the Brother Software and configure the machine to be able to print over your wired or wireless network, see the Quick Setup Guide included with your Brother machine. For Macintosh: To install the Brother Software, go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 536 [Settings] > [All Settings] > [Network] > [Web Connect Settings] > [Proxy Settings] > [Proxy Connection]. 2. Press [On]. 3. Press the option that you want to set, and then enter the proxy server information. Press [OK]. 4. Press Related Information • Conditions for Using Brother Web Connect...
Page 537 5. Click the Protocol menu in the left navigation bar. 6. Make sure the Proxy check box is selected, and then click Submit. 7. In the Proxy field, click Advanced Settings. 8. Enter the proxy server information. 9. Click Submit. Related Information • Conditions for Using Brother Web Connect...
Page 538: Set Up Brother Web Connect
Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect •...
Page 539 > Brother Web Connect Setup Overview Brother Web Connect Setup Overview Configure the Brother Web Connect settings using the following procedure (when using Brother CreativeCenter, this procedure is not necessary): Step 1: Create an account with the service you want to use.
Page 540 Related Information • Set Up Brother Web Connect...
Page 541 Connect To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
Page 542 Web Connect Access Apply for Brother Web Connect Access To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed. 1. Access the Brother Web Connect application website:...
Page 543 24 hours. 5. Close the web browser. Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use.
Page 544 Related Information • Set Up Brother Web Connect...
Page 545 3. If information regarding Brother Web Connect appears, press [OK]. 4. Press [Register/Delete Account] > [Register Account]. 5. The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access. Press [OK].
Page 546 3. If information regarding Brother Web Connect appears, press [OK]. 4. Press [Register/Delete Account] > [Register Account]. 5. The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access. Press [OK].
Page 547 Web Connect for Brother CreativeCenter Set Up Brother Web Connect for Brother CreativeCenter Brother Web Connect is set up to work with Brother CreativeCenter automatically. No configuration is needed to create the calendars, business cards, posters and greeting cards available at www.brother.com/creativecenter.
Page 548: Scan And Upload Documents Using Brother Web Connect
[OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 3. Press a or b to display the service that hosts the account to which you want to upload.
Page 549 5. If the PIN entry screen appears, enter the four-digit PIN and press [OK]. 6. Press [Upload from Scanner]. This option may not appear depending on the service. 7. Follow the on-screen instructions to complete this operation. Related Information • Brother Web Connect...
Page 550: Upload A Document From An External Memory Device Using Brother Web Connect
USB flash drive could be damaged. (For Hong Kong, Taiwan and Korea) Brother Web Connect supports only file names written in English. Files named in the local language will not be uploaded. >> MFC-J5330DW >>...
Page 551 [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 3. Swipe left or right or press d or c to display the service that hosts the account to which you want to upload.
Page 552: Download And Print Documents Using Brother Web Connect
The Secure Function Lock Page Limit feature applies to the print job using Web Connect. For Hong Kong, Taiwan and Korea Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded.
Page 553 [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display the service that hosts the document you want to download and print.
Page 554 [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Swipe left or right or press d or c to display the service that hosts the document you want to download and print.
Page 555 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display [Print "CreativeCenter" Templates].
Page 556: Download And Save A Document To An External Memory Device Using Brother Web Connect
07010001.jpg. Note that the region setting also determines the date format of the file name. • Images are saved in the “BROTHER” folder, which can be found on the root level of the media. IMPORTANT DO NOT remove the USB flash drive while the message appears on the LCD. Otherwise, the USB flash drive, or data stored on the USB flash drive could be damaged.
Page 557 [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 3. Swipe left or right or press d or c to display the service that hosts the document you want to download.
Page 558: Faxforward To Cloud Or E-Mail
Home > Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail FaxForward to Cloud or E-mail • Use the FaxForward to Cloud feature to automatically forward incoming faxes to your accounts with the available online services. 1. Web Service •...
Page 559 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display [FaxForward to Cloud/E-mail].
Page 560 4. Press [Forward to Cloud] or [Forward to E-mail]. • If you selected [Forward to Cloud], choose the online service you want to receive the faxes, and then specify your account name. • If you selected [Forward to E-mail], select the email address you want to receive the faxes as email attachments.
Page 561 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display [FaxForward to Cloud/E-mail].
Page 562: Outline, Scan, And Copy Or Cut Parts Of Your Documents Using Brother Web Connect
> Outline, Scan, and Copy or Cut Parts of Your Documents Using Brother Web Connect Outline, Scan, and Copy or Cut Parts of Your Documents Using Brother Web Connect When you outline specific areas of a document using a red pen and then scan the document, the outlined areas will be captured and can be processed as images in various ways.
Page 563 Brother Web Connect • Outline and Scan a Document to the Cloud • Outline and Scan a Document to a USB Flash Drive Using Brother Web Connect • Copy an Outlined Section Using Brother Web Connect • Cut an Outlined Section Using Brother Web Connect...
Page 564 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 4. Press a or b to display [Outline&Scan].
Page 565 8. If you are prompted to specify your document's scan size, select the size of the document you are scanning. 9. Press [OK]. The machine scans the document and starts uploading. Related Information • Outline, Scan, and Copy or Cut Parts of Your Documents Using Brother Web Connect...
Page 566 07010001.jpg. Note that the region setting also determines the date format of the file name. • Images are saved in the “BROTHER” folder, which can be found on the root level of the media. IMPORTANT DO NOT remove the USB flash drive while the message appears on the LCD. Otherwise, the USB flash drive, or data stored on the USB flash drive could be damaged.
Page 567 5. If the LCD prompts you to specify scan size, select the scan size of the document you are scanning. 6. Press [OK]. The machine scans the document. Related Information • Outline, Scan, and Copy or Cut Parts of Your Documents Using Brother Web Connect...
Page 568 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 4. Press a or b to display [Outline&Copy].
Page 569 Related Information • Outline, Scan, and Copy or Cut Parts of Your Documents Using Brother Web Connect...
Page 570 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 4. Press a or b to display [Outline&Copy].
Page 571 Related Information • Outline, Scan, and Copy or Cut Parts of Your Documents Using Brother Web Connect...
Page 572: Noteprint And Notescan
Home > Mobile/Web Connect > Brother Web Connect > NotePrint and NoteScan NotePrint and NoteScan • NotePrint and NoteScan Overview • Print Note Sheet and Folder Templates • Scan a Note Sheet to the Cloud • Scan a Note Sheet to a USB Flash Drive...
Page 573 After writing on your note sheet, scan it to save each section of notes as a JPEG file. If you use our 2-, 4-, or 8‑in‑1 style, each page of notes is saved as a separate JPEG file. 1. Web Service You must use Brother note sheet templates to successfully use the NoteScan feature. Note Sheet templates: 1 in 1, Note style...
Page 574 Note Folder templates: How to use note sheets and note folders 1. Print template and fold on dotted lines. 2. Write your notes. 3. Tape sides and punch binder holes in folder, if needed. 4. Store notes in the custom folder for later use. Related Information •...
Page 575 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display [NoteScan].
Page 576 • A Note Folder is specially designed to coordinate with the type of Notes you print. • After the folder is printed, fold the paper along the dotted lines and secure the folded areas with tape or other adhesive. You can use a three-hole punch to make the folder suitable for use in a binder. 5.
Page 577 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 3. Press a or b to display [NoteScan].
Page 578 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 3. Press a or b to display [NoteScan].
Page 579 4. Press [OK]. The machine scans the document. Related Information • NotePrint and NoteScan...
Page 580: Google Cloud Print
™ Home > Mobile/Web Connect > Google Cloud Print ™ Google Cloud Print • ™ Google Cloud Print Overview • ™ Before Using Google Cloud Print • ™ ™ Print from Google Chrome or Chrome OS • ™ Print from Google Drive for Mobile •...
Page 581: Google Cloud Print ™ Overview
™ ™ Home > Mobile/Web Connect > Google Cloud Print > Google Cloud Print Overview ™ Google Cloud Print Overview ™ Google Cloud Print is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on the device.
Page 582: Before Using Google Cloud Print
™ ™ Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print ™ Before Using Google Cloud Print • ™ Network Settings for Using Google Cloud Print • ™ ™ Register Your Machine with Google Cloud Print Using Google Chrome •...
Page 583 ™ In order to use Google Cloud Print , your Brother machine must be connected to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see the Quick Setup Guide or related topics in this guide.
Page 584 5. When a confirmation message appears on your machine, press the OK button. If the confirmation message does not appear on your machine's LCD, repeat these steps. 6. When your Brother machine is successfully registered, it will appear in the My devices field. Related Information ™...
Page 585 Before you begin to register your machine, confirm that the correct date and time are set on the machine's control panel. See Related Information. 1. Confirm that your Brother machine is connected to the same network as your computer or mobile device. 2. Start your web browser.
Page 586 7. Make sure that Status is set to Enabled. Click Register. 8. When a confirmation message appears on your machine's LCD, press [OK]. If the confirmation message does not appear on your machine's LCD, repeat these steps. 9. Click Google. ™...
Page 587 Related Information ™ • Before Using Google Cloud Print • Set the Date & Time • Configure Secure Function Lock 3.0 Using Web Based Management...
Page 588: Print From Google Chrome ™ Or Chrome Os
Chrome OS ™ ™ Print from Google Chrome or Chrome OS 1. Make sure your Brother machine is turned on. 2. Open the web page that you want to print. ™ 3. Click the Google Chrome menu icon. 4. Click Print.
Page 589: Print From Google Drive ™ For Mobile
Google Cloud Print > Print from Google Drive for Mobile ™ Print from Google Drive for Mobile 1. Make sure your Brother machine is turned on. ™ ™ 2. Access Google Drive from your Android or Apple device’s web browser.
Page 590: Print From Gmail ™ Webmail Service For Mobile
> Print from Gmail Webmail Service for Mobile ™ Print from Gmail Webmail Service for Mobile 1. Make sure your Brother machine is turned on. ™ ™ 2. Access the Gmail webmail service from your Android or Apple device’s web browser.
Page 591: Airprint
Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint • Print Using AirPrint • Scan Using AirPrint • Send a Fax Using AirPrint (For MFC Models)
Page 592: Airprint Overview
Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a mobile printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Macintosh computer without the need to install a driver.
Page 593: Before Using Airprint
Home > Mobile/Web Connect > AirPrint > Before Using AirPrint Before Using AirPrint • Network Settings for Using AirPrint • Disable and Enable AirPrint Using Web Based Management (Web Browser)
Page 594 To configure your Brother machine for a wireless network, see the Quick Setup Guide or related topics in this guide. If your Brother machine supports a wired network, you can use a network cable to connect to the wireless access point/router.
Page 595 Disable and Enable AirPrint Using Web Based Management (Web Browser) Confirm that your Brother machine is connected to the same network as your computer. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 596: Print Using Airprint
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod Touch • Before Printing Using AirPrint (OS X) • Print Using AirPrint (OS X)
Page 597 Print from iPad, iPhone, or iPod Touch The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Brother machine is turned on. 2. Use Safari to open the page that you want to print.
Page 598 > Before Printing Using AirPrint (OS X) Before Printing Using AirPrint (OS X) Before printing using OS X, add your Brother machine to the printer list on your Macintosh computer. 1. Select System Preferences from the Apple Menu. 2. Click Print & Scan or Printers & Scanners.
Page 599 2. On your Macintosh computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4. Make sure your Brother machine is selected. If a different machine (or no printer) is selected, click the Printer pop-up menu, and then select your Brother machine.
Page 600: Scan Using Airprint
Home > Mobile/Web Connect > AirPrint > Scan Using AirPrint Scan Using AirPrint • Before Scanning Using AirPrint (OS X) • Scan Using AirPrint (OS X)
Page 601 > Before Scanning Using AirPrint (OS X) Before Scanning Using AirPrint (OS X) • Before scanning using OS X, add your Brother machine to the scanner list on your Macintosh computer. • Black and white scan is not currently supported by OS X v10.9.
Page 602 Scan Using AirPrint > Scan Using AirPrint (OS X) Scan Using AirPrint (OS X) Before scanning, make sure your Brother machine is in the scanner list on your Macintosh computer. 1. Load your document. 2. Select System Preferences from the Apple Menu.
Page 603: Send A Fax Using Airprint (For Mfc Models)
Home > Mobile/Web Connect > AirPrint > Send a Fax Using AirPrint (For MFC Models) Send a Fax Using AirPrint (For MFC Models) • Before Sending a Fax Using AirPrint (OS X) • Send a Fax Using AirPrint (OS X)
Page 604 Fax Using AirPrint (OS X) Before Sending a Fax Using AirPrint (OS X) Before sending a fax, add your Brother machine to the printer list on your Macintosh computer. Make sure your Brother machine is connected to the telephone line and works correctly.
Page 605 > Send a Fax Using AirPrint (OS X) Send a Fax Using AirPrint (OS X) Make sure your Brother machine is in the printer list on your Macintosh computer. Apple TextEdit is used in the example below. • AirPrint supports only black and white fax documents.
Page 606: Mobile Printing For Windows
Mobile printing for Windows is a function to print wirelessly from your Windows mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer ® driver on the device. Many Windows apps support this function.
Page 607: Mopria ® Print Service
, and Gallery, support printing. ™ 1. Android 4.4 or later ® 2. Wi-Fi Connection 3. Your Brother machine ® ™ ™ You must download the Mopria Print Service from the Google Play Store and install it on your Android device.
Page 608: Brother Iprint&Scan
Download and install Brother iPrint&Scan from the Google Play Store app. • For Apple Devices Brother iPrint&Scan allows you to use features of your Brother machine directly from your Apple device. Download and install Brother iPrint&Scan from the App Store. ® •...
Page 609: Near-Field Communication (Nfc)
You must download and install Brother iPrint&Scan to your Android device to use this feature. For more information, see the Mobile Print/Scan Guide for Brother iPrint&Scan. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com. Related Information •...
Page 610: Controlcenter
Home > ControlCenter ControlCenter Use Brother's ControlCenter software utility to quickly access your frequently-used applications. Using ControlCenter gives you direct access to specific applications. • ® ControlCenter4 (Windows • ControlCenter2 (Macintosh)
Page 611: Controlcenter4 (Windows ® )
Set Up the Brother Machine Using ControlCenter4 (Windows • ® Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows • ® Set Up the Brother Machine from Your Computer (Windows • ® Set Up Your Machine's Address Book Using ControlCenter4 (Windows...
Page 612: Change The Operation Mode In Controlcenter4 (Windows ® )
® Home > ControlCenter > ControlCenter4 (Windows > Change the Operation Mode in ControlCenter4 ® (Windows ® Change the Operation Mode in ControlCenter4 (Windows ControlCenter4 has two operation modes: Home Mode and Advanced Mode. You can change modes at any time.
Page 613 • Advanced Mode ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions. To change operation mode: 1. Click the (ControlCenter4) icon in the task tray, and then select Open. 2.
Page 614: Scan Using Controlcenter4 Home Mode (Windows ® )
® Home > ControlCenter > ControlCenter4 (Windows > Scan Using ControlCenter4 Home Mode ® (Windows ® Scan Using ControlCenter4 Home Mode (Windows Use ControlCenter4 Home Mode to access your machine's main features. • ® Scan Using ControlCenter4 Home Mode (Windows •...
Page 615: Scan Using Controlcenter4 Advanced Mode (Windows ® )
® Home > ControlCenter > ControlCenter4 (Windows > Scan Using ControlCenter4 Advanced Mode ® (Windows ® Scan Using ControlCenter4 Advanced Mode (Windows ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions. •...
Page 616: Set Up The Brother Machine Using Controlcenter4 (Windows ® )
® Home > ControlCenter > ControlCenter4 (Windows > Set Up the Brother Machine Using ControlCenter4 ® (Windows ® Set Up the Brother Machine Using ControlCenter4 (Windows If Secure Function Lock is set to On, you cannot use Remote Setup. 1. Click the (ControlCenter4) icon in the task tray, and then click Open.
Page 617 137 and 161. ® • If you are using Windows Firewall and you installed the Brother software and drivers from the CD-ROM, the necessary firewall settings have already been set. Related Information ®...
Page 618: Create A Custom Tab Using Controlcenter4 Advanced Mode (Windows ® )
® Home > ControlCenter > ControlCenter4 (Windows > Create a Custom Tab Using ControlCenter4 ® Advanced Mode (Windows Create a Custom Tab Using ControlCenter4 Advanced Mode ® (Windows You can create up to three customized tabs, each including up to five customized buttons, with your preferred settings.
Page 619 You can change or remove the created tab, button, or settings. Click the Configuration button, and then follow the menu. Related Information ® • ControlCenter4 (Windows...
Page 620: Controlcenter2 (Macintosh)
Home > ControlCenter > ControlCenter2 (Macintosh) ControlCenter2 (Macintosh) • Scan Using ControlCenter2 (Macintosh) • Set Up the Brother Machine Using ControlCenter2 (Macintosh) • Turn On the AutoLoad Feature (Macintosh) • Set Up Your Machine's Address Book Using ControlCenter2 (Macintosh)
Page 621: Scan Using Controlcenter2 (Macintosh)
> ControlCenter2 (Macintosh) > Scan Using ControlCenter2 (Macintosh) Scan Using ControlCenter2 (Macintosh) Use Brother's ControlCenter software to scan photos and save them as JPEGs, PDFs, or other file formats. • Scan Using ControlCenter2 (Macintosh) • Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Macintosh) •...
Page 622: Set Up The Brother Machine Using Controlcenter2 (Macintosh)
Set Up the Brother Machine Using ControlCenter2 (Macintosh) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears.
Page 623 Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print. Click to start uploading data to the machine, and then exit the Remote Setup Program.
Page 624: Turn On The Autoload Feature (Macintosh)
Turn On the AutoLoad Feature (Macintosh) Turn on AutoLoad to launch ControlCenter2 automatically each time you start your Macintosh. 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears.
Page 625: Troubleshooting
If you think there is a problem with your machine, first check each of the items below, then try to identify the problem, and follow our troubleshooting tips. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Page 626: Error And Maintenance Messages
NFC feature, touch your device to the NFC symbol on the control panel to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.) ™...
Page 627 Cannot Detect Ink If you are not using Genuine Brother ink, Use a new Genuine Brother Ink Cartridge. Volume the machine may not detect the ink If the error is not cleared, call Brother volume.
Page 628 12 times. cause numerous cleaning cycles since the machine automatically cleans upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning. The more cleaning the machine requires, the faster these boxes will fill up.
Page 629 No Device When configuring the Wi-Fi Direct • Make sure your machine and mobile network, the Brother machine cannot find device are in the Wi-Fi Direct mode. your mobile device. • Move the mobile device closer to your Brother machine.
Page 630 Error Message Cause Action No Paper Fed The machine is out of paper or paper is Do one of the following: not correctly loaded in the paper tray. No Paper Fed [Tray • Refill the paper tray, and then follow the LCD instructions.
Page 631 Wi-Fi Direct network Brother machine and another mobile connected using Wi-Fi when the Brother machine is the Group device has shut down, try to configure the Direct. Owner (G/O). Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.
Page 632 Error Message Cause Action Unable to Print XX A foreign object, such as a paper clip or a continues, disconnect the machine from piece of ripped paper, is in the machine. the power for several minutes, and then reconnect it. You can try additional paper jam clear operations.
Page 633: Cannot Detect
A used ink cartridge was reinstalled. Remove the used ink cartridge and install a new one. If you are not using Genuine Brother ink, Use a new Genuine Brother Ink Cartridge. the machine may not detect the ink If the error is not cleared, call Brother cartridge.
Page 634 12 times. cause numerous cleaning cycles since the machine automatically cleans upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother...
Page 635 The more cleaning the machine requires, the faster these boxes will fill up. Repairs resulting from the use of non- Brother supplies may not be covered under the stated product warranty. Ink Low One or more of the ink cartridges are near Order a new ink cartridge.
Page 636 Error Message Cause Action • Move your Brother machine and the mobile device to an obstruction-free area. • If you are manually configuring the Wi- Fi Direct network, make sure you have entered the correct password. • If your mobile device has a...
Page 637 Wi-Fi Direct network Brother machine and another mobile connected using Wi-Fi when the Brother machine is the Group device has shut down, try to configure the Direct. Owner (G/O). Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.
Page 638 Error Message Cause Action Touchscreen The Touchscreen was pressed before the Make sure nothing is touching or resting Initialization Failed power on initialization was completed. on the Touchscreen, especially when plugging the machine in. Debris may be stuck between the lower Insert a piece of stiff paper between the part of the Touchscreen and its frame.
Page 639 • Transfer Your Faxes or Fax Journal Report • Error Messages When Using the Brother Web Connect Feature • Touchscreen LCD Overview • Print the Network Configuration Report • Replace the Ink Cartridges • Change the Check Paper Size Setting •...
Page 640: Transfer Your Faxes Or Fax Journal Report
Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only) • Reset the Network Settings to Factory Default • Reset Your Brother Machine • Reset Functions Overview • Paper is Jammed in the Front of the Machine •...
Page 641 Report > Transfer Faxes to Another Fax Machine Transfer Faxes to Another Fax Machine If you have not set up your Station ID, you cannot enter Fax Transfer mode. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press to interrupt the error temporarily.
Page 642 >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press to interrupt the error temporarily. 2. Make sure you have installed the Brother software and drivers on your computer, and then turn on PC-FAX Receive on the computer. Do one of the following: ® ®...
Page 643 When faxes in the machine's memory are not sent to your computer: Make sure you have set [PC Fax Receive] on the machine. If faxes are in the machine's memory when you set up PC-Fax Receive, the Touchscreen will ask if you want to transfer the faxes to your computer.
Page 644 > Transfer the Fax Journal Report to Another Fax Machine Transfer the Fax Journal Report to Another Fax Machine If you have not set up your Station ID, you cannot enter fax transfer mode. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press to interrupt the error temporarily.
Page 645: Error Messages When Using The Brother Web Connect Feature
Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the following chart. You can correct most errors yourself. If, after reading this table, you still need help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Page 646 . Incorrect or expired ID, or this temporary ID is already The temporary ID that was entered Apply for Brother Web Connect used. Enter correctly or has expired. A temporary ID is valid access again and receive a new reissue temporary ID.
Page 647: Document Jams
Home > Troubleshooting > Document Jams Document Jams • Document is Jammed in the Top of the ADF Unit • Document is Jammed in the Bottom of the ADF Unit • Document is Jammed inside the ADF Unit • Remove Paper Scraps Jammed in the ADF •...
Page 648: Document Is Jammed In The Top Of The Adf Unit
Home > Troubleshooting > Document Jams > Document is Jammed in the Top of the ADF Unit Document is Jammed in the Top of the ADF Unit 1. Remove any paper that is not jammed from the ADF. 2. Open the ADF cover. 3.
Page 649: Document Is Jammed In The Bottom Of The Adf Unit
Home > Troubleshooting > Document Jams > Document is Jammed in the Bottom of the ADF Unit Document is Jammed in the Bottom of the ADF Unit 1. Remove any paper that is not jammed from the ADF. 2. Lift the ADF document support, and remove the jammed paper. 3.
Page 650: Document Is Jammed Inside The Adf Unit
Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit Document is Jammed inside the ADF Unit 1. Remove any paper that is not jammed from the ADF. 2. Lift the document cover. 3. Pull the jammed document out to the right. 4.
Page 651: Remove Paper Scraps Jammed In The Adf
Home > Troubleshooting > Document Jams > Remove Paper Scraps Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1. Lift the document cover. 2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. 3.
Page 652: Printer Jam Or Paper Jam
Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper. • Paper is Jammed in the Front of the Machine • Paper is Jammed in the Back of the Machine •...
Page 653: Paper Is Jammed In The Front Of The Machine
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Front of the Machine Paper is Jammed in the Front of the Machine If the LCD displays the following paper jam messages, follow these steps: •...
Page 654 If your LCD error message was repeat paper jam messages, for example [Repeat Jam Front/Rear], do the following: a. Lift the Jam Clear Flap, and remove the jammed paper. b. Make sure you look carefully inside (1) for any scraps of paper. When finished, continue with the next step.
Page 655 If your LCD error message was repeat paper jam messages, for example [Repeat Jam Front/Rear], move the print head (if necessary) to take out any paper remaining in this area. Make sure pieces of paper are not left in the corners of the machine (1) and (2). When finished, continue with the next step.
Page 656 • If ink gets on your skin or clothing, immediately wash it off with soap or detergent. 7. Gently close the scanner cover using the finger holds on each side. 8. If your LCD error message was [Jam Front/Rear] or [Repeat Jam Front/Rear], do the following: a.
Page 657 9. If your LCD error message was [Jam Front/MP Tray] or [Repeat Jam Front/MP Tray], make sure you look carefully inside the MP tray for jammed paper. Push the release lever (1) toward the back of the machine, and then slowly pull the jammed paper out of the MP tray. 10.
Page 658 13. Reconnect the power cord. If there is a repeat paper jam, a small piece of paper may be stuck in the machine. See Related Information: Remove Paper Scraps. Related Information • Printer Jam or Paper Jam • Transfer Your Faxes or Fax Journal Report •...
Page 659: Paper Is Jammed In The Back Of The Machine
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the LCD displays the following paper jam messages, follow these steps: •...
Page 660 c. Close the Jam Clear Cover. Make sure the cover is closed completely. 5. If your LCD error message was [Jam MP Tray] or [Repeat Jam MP Tray], push the release lever (1) toward the back of the machine, and then slowly pull the jammed paper out of the MP tray. 6.
Page 661 8. Slowly pull the jammed paper (1) out of the machine. If your LCD error message was repeat paper jam messages, for example [Repeat Jam Rear], move the print head (if necessary) to take out any paper remaining in this area. Make sure pieces of paper are not left in the corners of the machine (1) and (2).
Page 662 If ink gets on your skin or clothing, immediately wash it off with soap or detergent. 9. Gently close the scanner cover using the finger holds on each side. 10. (MFC-J5330DW/MFC-J5830DW) Slowly push Tray #1 completely into the machine. (MFC-J5930DW) Slowly push Tray #1 and Tray #2 (if removed) completely into the machine.
Page 663 If there is a repeat paper jam, a small piece of paper may be stuck in the machine. See Related Information: Remove Paper Scraps. Related Information • Printer Jam or Paper Jam • Transfer Your Faxes or Fax Journal Report •...
Page 664: Remove Paper Scraps
> Printer Jam or Paper Jam > Remove Paper Scraps Remove Paper Scraps >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. If you repeatedly experience paper jams (3 times or more), the LCD displays a message asking if you want to remove the scraps.
Page 665: If You Are Having Difficulty With Your Machine
If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit support.brother.com. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
Page 666: Paper Handling And Printing Problems
Click /Start > Control Panel > Hardware and Sound > Printers. Right- click Brother MFC-XXXX Printer (where XXXX is your model name). Make sure Use Printer Online is not listed. If it is listed, click this option to set the driver Online.
Page 667 Difficulties Suggestions Click /Start > Devices and Printers > Printers and Faxes. ® • Windows Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware and Sound group, click View devices and printers >...
Page 668 Difficulties Suggestions Make sure you are using Genuine Brother Ink. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. Make sure you are using one of the recommended types of paper. See Related Information: Acceptable Paper and Other Print Media.
Page 669 See Related Information: Paper Weight and Thickness. Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
Page 670: Printing Received Faxes
• Change the Paper Size and Paper Type • Acceptable Paper and Other Print Media • Clean the Print Head from Your Brother Machine ® • Clean the Print Head from Your Computer (Windows • Clean the Print Head from Your Computer (Macintosh) •...
Page 671 ® • Check the Print Alignment from Your Computer (Windows • Check the Print Alignment from Your Computer (Macintosh) • Load Paper • Clean the Machine's Printer Platen • Clean the Paper Feed Rollers • Clean the Paper Pick-up Rollers •...
Page 672: Telephone And Fax Problems
For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
Page 673: Receiving Faxes
Related Information: Distinctive Ring. • If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will receive faxes automatically and produce a pseudo/double-ring to alert you to answer voice calls.
Page 674: Sending Faxes
Difficulties Suggestions If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. See Related Information: Connect an External TAD. 1. Plug the telephone line cord directly from the telephone wall jack to your Brother machine’s LINE jack.
Page 675 Difficulties Suggestions See Related Information: Print a Fax Stored in the Machine's Memory. See Related Information: Cancel a Fax in Progress. See Related Information: Check and Cancel a Pending Fax. If you often get transmission errors due to possible interference on the telephone line or if you are using a VoIP system, try changing the Compatibility setting to Basic(for VoIP).
Page 676 > Set Dial Tone Detection Set Dial Tone Detection Setting the Dial Tone to [Detection] will shorten the Dial Tone detect pause. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [Initial Setup] > [Dial Tone].
Page 677 ECM, except for color fax-sending. Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to [Basic(for VoIP)].
Page 678: Other Problems
Scanning Difficulties Difficulties Suggestions TWAIN or WIA errors appear Make sure the Brother TWAIN or WIA driver is selected as the primary source in when starting to scan. ™ ™ your scanning application. For example, in Nuance...
Page 679 See Related Information: Print Photos with Auto Cropping. Software Difficulties Difficulties Suggestions Cannot print. Uninstall and reinstall the Brother driver. “Device Busy” appears on the Make sure the machine is not showing an error message on the machine's computer screen. display.
Page 680: Network Problems
Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network • I Want to Check that My Network Devices are Working Correctly •...
Page 681 ® Network Connection Repair Tool (Windows ® Use the Network Connection Repair Tool (Windows Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. ® ® ®...
Page 682 If You Are Having Difficulty with Your Machine > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Change Machine Settings from Your Computer • Print the Network Configuration Report...
Page 683 Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Brother machine as a G/O. Your Brother machine is Move your Brother machine within about 3.3 feet (1 meter) of the Wi-Fi Direct placed too far from your mobile device when you configure the Wi-Fi Direct network settings.
Page 684 Cause Action Interface Direct configuration, do the • If you are using your Brother machine as a client, confirm how following: many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected. ®...
Page 685 If You Are Having Difficulty with Your Machine > Network Problems > My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network Cause Action Interface Your security software ®...
Page 686 Print the WLAN Report to check the error code on the printed report. Wireless not connected to the wireless network. If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the Brother software and drivers and reinstall them. Related Information •...
Page 687 (For wired networks) A network cable is securely connected to the Brother machine and to the router or hub. Check that you can Ping the Brother machine from your computer using the IP address or Wired/Wireless "ping" the Brother ®...
Page 688 Check that My Network Devices are Working Correctly > Check Network Devices Using the Ping Command Check Network Devices Using the Ping Command Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network is operating correctly. ®...
Page 689 • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network...
Page 690: Google Cloud Print ™ Problems
™ Google Cloud Print Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your machine is turned on. ™ Confirm that Google Cloud Print is enabled. Confirm that your machine is registered with Google ™...
Page 691: Airprint Problems
> AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. See Related Information. Move the mobile device closer to the wireless access point/router, or to your Brother machine.
Page 692: Check The Machine Information
Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your Brother machine's serial number, firmware version and firmware update. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [Machine Info.].
Page 693: Reset Your Brother Machine
Home > Troubleshooting > Reset Your Brother Machine Reset Your Brother Machine >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [Initial Setup] > [Reset]. 2. Press the reset option you want to use. 3. Press [OK] for two seconds to reboot the machine.
Page 694: Reset Functions Overview
Use the Settings Reset function to reset all machine's settings to the settings originally set at the factory. Brother strongly recommends you perform this operation when you dispose of the machine. Unplug the interface cable before you choose [Network] or [All Settings].
Page 695: Routine Maintenance
Replace the Ink Cartridges • Clean Your Brother Machine • Check Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines • Change the Print Setting Options When Having Printing Problems • Pack and Ship Your Brother Machine...
Page 696: Replace The Ink Cartridges
Replace the Ink Cartridges Your Brother machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four cartridges. When the machine detects an ink cartridge is running out of ink, the machine will display a message.
Page 697 3. Open the new ink cartridge bag for the color indicated on the LCD, and take out the ink cartridge. IMPORTANT • DO NOT touch the cartridge in the area indicated (1); this can prevent the machine from detecting the cartridge.
Page 698 DO NOT dismantle or tamper with the ink cartridge; this can cause the ink to leak out of the cartridge. Related Information • Routine Maintenance • Error and Maintenance Messages • Paper Handling and Printing Problems • Pack and Ship Your Brother Machine...
Page 699: Clean Your Brother Machine
> Clean Your Brother Machine Clean Your Brother Machine • Clean the Scanner • Clean the Print Head from Your Brother Machine • ® Clean the Print Head from Your Computer (Windows • Clean the Print Head from Your Computer (Macintosh) •...
Page 700: Clean The Scanner
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the AC power outlet. 2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water.
Page 701 When there is a spot of dirt or correction fluid on the glass strip, the printed sample shows a vertical line. After the glass strip is cleaned, the vertical line is gone. Related Information • Clean Your Brother Machine • Telephone and Fax problems •...
Page 702: Clean The Print Head From Your Brother Machine
The machine cleans the print head. • If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service.
Page 703 Related Information • Clean Your Brother Machine • Paper Handling and Printing Problems ® • Clean the Print Head from Your Computer (Windows • Clean the Print Head from Your Computer (Macintosh)
Page 704: Clean The Print Head From Your Computer (Windows ® )
> All apps > Windows System > Control Panel. In the Hardware and Sound group, click View devices and printers. 2. Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name), and then select Printing preferences. If printer driver options appear, select your printer driver.
Page 705 • Clean the Print Head from Your Brother Machine...
Page 706: Clean The Print Head From Your Computer (Macintosh)
8. Select the Normal, Strong, or Strongest option for the cleaning strength, and then click Next. 9. Click Start. The machine starts cleaning. Related Information • Clean Your Brother Machine • Paper Handling and Printing Problems • Clean the Print Head from Your Brother Machine...
Page 707: Clean The Machine's Lcd
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off.
Page 708: Clean The Outside Of The Machine
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine IMPORTANT • Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.
Page 709 6. Replace the tray top cover and slowly push the paper tray completely into the machine. Related Information • Clean Your Brother Machine...
Page 710: Clean The Machine's Printer Platen
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's Printer Platen Clean the Machine's Printer Platen WARNING Be sure to unplug the machine from the AC power outlet before cleaning the printer platen to avoid an electrical shock.
Page 711: Clean The Paper Feed Rollers
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems.
Page 712 9. Reconnect the power cord. Do not use the machine again until the rollers are dry. Using the machine before the rollers are dry may cause paper feed problems. Related Information • Clean Your Brother Machine • Paper Handling and Printing Problems...
Page 713: Clean The Base Pad
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray.
Page 714: Clean The Paper Pick-Up Rollers
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds properly. 1. Unplug the machine from the AC power outlet.
Page 715 7. Slowly push the paper tray completely into the machine. 8. Reconnect the power cord. Related Information • Clean Your Brother Machine • Error and Maintenance Messages • Paper Handling and Printing Problems...
Page 716: Clean The Paper Pick-Up Rollers For Paper Tray #2
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers for Paper Tray #2 Clean the Paper Pick-up Rollers for Paper Tray #2 Related Models: MFC-J5930DW 1. Unplug the machine from the AC power outlet.
Page 717: Check Your Brother Machine
> Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • ® Check the Print Alignment from Your Computer (Windows • Check the Print Alignment from Your Computer (Macintosh) •...
Page 718: Check The Print Quality
Home > Routine Maintenance > Check Your Brother Machine > Check the Print Quality Check the Print Quality If faded or streaked colors and text appear or if text is missing on your printouts, the print head nozzles may be clogged.
Page 719 If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service.
Page 720 If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service.
Page 721: Check The Print Alignment From Your Brother Machine
Check Your Brother Machine > Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. >> MFC-J5330DW >>...
Page 722 Repeat this step for the rest of the patterns. When the print alignment is not adjusted correctly, text looks blurry like this. After the print alignment is adjusted correctly, text looks like this. 7. Press Related Information • Check Your Brother Machine • Paper Handling and Printing Problems...
Page 723: Check The Print Alignment From Your Computer (Windows ® )
> All apps > Windows System > Control Panel. In the Hardware and Sound group, click View devices and printers. 2. Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.
Page 724: Check The Print Alignment From Your Computer (Macintosh)
1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button. 3. Click the application pop-up menu, and then select Print Settings.
Page 725: Check The Ink Volume
Home > Routine Maintenance > Check Your Brother Machine > Check the Ink Volume Check the Ink Volume Although an ink volume icon appears on the machine's LCD, you can use the ink menu to see a large graph showing the ink left in each cartridge.
Page 726 Related Information • Check Your Brother Machine • Touchscreen LCD Overview • Settings Screen Overview ® • Print a Document (Windows • Print a Document (Macintosh) ® • Monitor Machine Status from Your Computer (Windows...
Page 727: Monitor Machine Status From Your Computer (Windows ® )
Windows 8 and Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. Troubleshooting Click the Troubleshooting button to access the troubleshooting website.
Page 728 ® • Status Monitor Indicators and What They Mean (Windows ® • Turn Off the Show Status Monitor Feature (Windows ® • Turn Off the Status Monitor (Windows ® • Cancel a Print Job (Windows • Check the Ink Volume...
Page 729 > Status Monitor Indicators and What They Mean (Windows ® Status Monitor Indicators and What They Mean (Windows When you start up your computer, the Brother Status Monitor icon appears on the task tray. • A green icon indicates the normal stand-by condition.
Page 730 The default setting is Only when printing from this PC. To turn it off, follow these steps: 1. Right-click the (Brother Status Monitor) icon or window, select the Status Monitor Settings option, and then click Options. The Options window appears.
Page 731 Computer (Windows > Turn Off the Status Monitor (Windows ® Turn Off the Status Monitor (Windows 1. Right-click the (Brother Status Monitor) icon or window, and then select Exit. 2. Click OK. Related Information ® • Monitor Machine Status from Your Computer (Windows...
Page 732: Monitor Machine Status From Your Computer (Macintosh)
Monitor Machine Status from Your Computer (Macintosh) Brother's Status Monitor utility program is a configurable software tool for monitoring the status of a device and notifying you immediately in the event of an error. You can also use Brother's Status Monitor to access Web Based Management.
Page 733 Icon Description The ink cartridge is at the end of its life. There is a problem with the ink cartridge. Related Information • Check Your Brother Machine • Access Web Based Management...
Page 734: Correct The Paper Feed To Clear Vertical Lines
Routine Maintenance > Correct the Paper Feed to Clear Vertical Lines Correct the Paper Feed to Clear Vertical Lines Adjust the paper feed to reduce vertical lines. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Ink] > [Improve Print Quality] > [Correct Paper Feed].
Page 735: Change The Print Setting Options When Having Printing Problems
If your print result is poor quality, select these options depending on your purpose. When these settings are selected, the printing speed is slower. These options are available only when performing operations from the machine, such as copying. When printing from your computer, change the settings in the printer driver. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] >...
Page 736 • Prevent Smudged Printouts and Paper Jams (Macintosh) ® • Check the Print Alignment from Your Computer (Windows • Check the Print Alignment from Your Computer (Macintosh) ® • Print Settings (Windows • Print Options (Macintosh)
Page 737: Pack And Ship Your Brother Machine
Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine • When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty.
Page 738 IMPORTANT • Make sure the plastic tab on the left side of the orange protective part (1) clicks securely into place (2). • If you are not able to find the orange protective part, ship the machine without it. DO NOT leave the ink cartridges in the machine during shipping.
Page 739 If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your “Exchange” machine. 11. Close the carton and tape it shut. Related Information •...
Page 740: Machine Settings
Home > Machine Settings Machine Settings Customize settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool. • Change Machine Settings from the Control Panel •...
Page 741: Change Machine Settings From The Control Panel
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Save Your Favorite Settings as a Shortcut • Print Reports •...
Page 742: In The Event Of Power Failure (Memory Storage)
Home > Machine Settings > Change Machine Settings from the Control Panel > In the Event of Power Failure (Memory Storage) In the Event of Power Failure (Memory Storage) • Your menu settings are stored permanently and will not be lost. •...
Page 743: General Settings
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Change for Daylight Saving Time Automatically • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically •...
Page 744 Change Machine Settings from the Control Panel > General Settings > Adjust the Machine Volume Adjust the Machine Volume >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [General Setup] > [Volume]. 2. Press one of the following options:...
Page 745 It will reset itself forward one hour in the spring, and backward one hour in the fall. Make sure you have set the correct date and time in the [Date & Time] setting. This feature is available only in the USA and Canada. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1.
Page 746 The timer will restart if any operation is carried out on the machine, such as receiving a fax or a print job. • The factory setting is five minutes. • When the machine goes into Sleep Mode, the LCD backlight turns off. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [General Setup] > [Sleep Mode].
Page 747 • The machine is connected to a wireless network. • [WLAN Enable] is set to [On] or [WLAN] is selected in the [Network I/F] setting. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [General Setup] > [Auto Power Off].
Page 748 Set the Date & Time The LCD displays the date and time. If they are not current, re-enter them. You can add the date and time to each fax you send by setting your Station ID. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1.
Page 749 (For example, enter 19:45 for 7:45 PM.) 11. Press Related Information • General Settings ™ • Register Your Machine with Google Cloud Print Using Web Based Management • Set Your Station ID...
Page 750: Set The Time Zone
UTC - 7:00 Central Time Zone UTC - 6:00 Eastern Time Zone UTC - 5:00 Atlantic Time Zone UTC - 4:00 >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings]. 2. Press [Date & Time] > [Time Zone]. 3. Enter your time zone.
Page 751 > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [General Setup] > [LCD Settings] >...
Page 752 > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On You can set how long the LCD backlight stays on after the last finger press. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [General Setup] > [LCD Settings] > [Dim Timer].
Page 753: Set Your Station Id
To program this information into the fax machine, see Set the date and time and Set your Station ID. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1.
Page 754 Related Information • General Settings • Transfer Faxes to Another Fax Machine • Transfer the Fax Journal Report to Another Fax Machine • Enter Text on Your Brother Machine • Set the Date & Time...
Page 755 Tone or Pulse Dialing Mode Set Tone or Pulse Dialing Mode Your Brother machine is set for a Tone dialing service. If you have a Pulse dialing (rotary) service, you must change the dialing mode. This feature is not available in some countries.
Page 756 If your telephone system requires a time break recall (hookflash), press ! on the LCD. • (Latin American countries and Canada only) If pulse dialing mode is on, # and * are not available to use. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1.
Page 757 This feature is to prevent users from sending a fax or call to a wrong number by mistake. You can set the machine to restrict Dialing when you use the dial pad, Address Book, Shortcuts and LDAP search. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1.
Page 758 Option Description The machine will prompt you to re-enter the number. If you re-enter the same number Enter # correctly, the machine will start dialing. If you re-enter the wrong number, the Touchscreen Twice will show an error message. The machine will restrict all fax sending and outbound calls for that dialing method. The machine does not restrict the dialing method.
Page 759 When the Quiet Mode setting is turned on, appears on the Home screen. • (MFC-J5830DW in USA only) will not appear when is displayed. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [Quiet Mode]. 2. Press [On] or [Off].
Page 760 Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed. This feature is not available in some countries. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [Initial Setup] > [Local Language].
Page 761 General Settings > Change the Keyboard Setting Change the Keyboard Setting Related Models: MFC-J5330DW You can choose the type of keyboard for the LCD. 1. Press [Settings] > [All Settings] > [General Setup] > [Keyboard Settings]. 2. Press [QWERTY] or [ABC].
Page 762: Save Your Favorite Settings As A Shortcut
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut Save Your Favorite Settings as a Shortcut • Add Shortcuts • Change or Delete Shortcuts...
Page 763 Some Shortcut menus are not available depending on your model. These instructions describe how to add a Copy Shortcut. The steps for adding a Fax, Scan, Web Connect or Apps Shortcut are very similar. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Shortcuts].
Page 764 When adding Fax or Scan to Shortcuts, you will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Save Your Favorite Settings as a Shortcut...
Page 765 When changing Fax or Scan Shortcuts, you will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Save Your Favorite Settings as a Shortcut • Enter Text on Your Brother Machine...
Page 766: Print Reports
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report • Fax Reports • Telephone and Fax problems...
Page 767 7, Windows 8 and Windows You can view and print the Fax Journal report from your computer using the Fax Journal management software. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com download the software. User Settings The User Settings report prints a list of your current settings.
Page 768: Print A Report
> Print Reports > Print a Report Print a Report >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [Print Reports]. 2. Press a or b to display the report options, and then press the option you want.
Page 769: Settings And Features Tables
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (2.7" Touchpanel models) • Features Tables (2.7" Touchpanel models) • Settings Tables (3.7" Touch Panel models) •...
Page 770 Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (2.7" Touchpanel models) Settings Tables (2.7" Touchpanel models) Related Models: MFC-J5330DW These tables will help you understand your machine's menu selections and options. [Settings] Level 1 Level 2 Level 3...
Page 771 [Settings] > [All Settings] > [General Setup] Level 1 Level 2 Level 3 Descriptions Maintenance Improve Print Check and correct the print quality, alignment and Quality paper feeding according to the LCD instructions. Print Head Clean the print head according to the LCD Cleaning instructions.
Page 772 Level 1 Level 2 Descriptions (Select shortcut button.) Edit Change the shortcut settings. Delete Delete the shortcut. [Settings] > [All Settings] > [Fax] Level 1 Level 2 Level 3 Descriptions Setup Receive Ring Delay Set the number of rings before the machine answers in Fax Only or Fax/Tel mode.
Page 773 Set the machine to allocate the IP address from the link-local address range automatically. IPv6 Turn the IPv6 protocol on or off. To use the IPv6 protocol, go to the Brother Solutions Center at support.brother.com for more information. Ethernet Select the Ethernet link mode.
Page 774 Set the machine to allocate the IP address from the link-local address range automatically. IPv6 Turn the IPv6 protocol on or off for a wireless LAN. To use the IPv6 protocol, go to the Brother Solutions Center at support.brother.com for more information. Setup Wizard Configure your internal print server manually.
Page 775 Level 1 Level 2 Level 3 Level 4 Descriptions Wi-Fi Direct I/F Enable Turn the Wi-Fi Direct connection on or off. E-mail/IFAX Mail Address Enter the email address. (Available after (Up to 60 characters) Internet Fax (I-Fax) is Setup Server SMTP Server Enter the SMTP server name...
Page 776 Report. Manual Manually check the POP3 or Receive IMAP4 server for new messages. Message from Message from Display messages and Brother Brother notifications from Brother. Status Web Connect Proxy Proxy Change the Web connection Settings Settings Connection settings. Address Port...
Page 777 [Settings] > [All Settings] > [Initial Setup] Level 1 Level 2 Descriptions Date & Time Date Add the date and time on the screen and in the headings of the faxes you send. Time Clock Type Select the time format (12-hour or 24-hour). (USA and Canada only) Auto Daylight...
Page 778 Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (2.7" Touchpanel models) Features Tables (2.7" Touchpanel models) Related Models: MFC-J5330DW [Fax] (When [Fax Preview] is [Off]) Level 1 Level 2 Level 3 Descriptions Redial(Pause) Redial the last number called.
Page 779 Level 1 Level 2 Level 3 Descriptions Options Call History Outgoing Select a number from the Outgoing Call history and Call then send a fax to it, add it to the Address Book, or delete it. Caller ID Select a number from the Caller ID history and then History send a fax to it, add it to the Address Book, or delete Address Book...
Page 780 Level 1 Level 2 Level 3 Level 4 Descriptions Sending Options Contrast Adjust the contrast. Faxes Glass Scan Adjust the scan area of the scanner glass Size to the size of the document. Broadcasting Add Number Send the same fax message to more than one fax number.
Page 781 Level 1 Level 2 Level 3 Level 4 Descriptions Address When LDAP is on, the search will be Book within the Local Address Book and LDAP (Search:) Server. Detail View detailed information about the selected address. (This will appear only when LDAP is on.) Edit Store Address Book numbers, set up...
Page 782 [Scan] Level 1 Level 2 Level 3 Level 4 Descriptions to Media Other Scan Scan documents and save them to Actions directly to a USB flash drive (When a USB Flash drive without using a computer. is inserted) Options Save as Shortcut to PC to File...
Page 783 Scan for Print [Web] Level 1 Descriptions Connect the Brother machine to an Internet service. [Apps] Level 1 Descriptions Apps Connect the Brother machine to the Brother Apps service. [USB] Level 1 Level 2 Level 3 Level 4 Descriptions JPEG Print...
Page 784 Send scanned data to a CIFS server on your local network or on the Internet. to FTP Send scanned data via FTP. Connect the Brother machine to an Internet service. Apps Connect the Brother machine to the Brother Apps service.
Page 785 Setup Wizard Configure your internal print server manually. WLAN Assistant Configure your wireless network settings using the Brother CD-ROM. Configure your wireless network settings using the one-button push method. When you have put a USB Flash drive in the USB slot...
Page 786 Set TCP/IP protocol. Setup Wizard Configure your internal print server manually. WLAN Assistant Configure your wireless network settings using the Brother CD-ROM. Configure your wireless network settings using the one-button push method. WPS w/ PIN Code Configure your wireless network settings using WPS with a PIN.
Page 787 Level 1 Level 2 Level 3 Descriptions Tray Setting MP Tray Paper Size Set the size of paper in the MP tray. Fax Preview View received faxes on the LCD. All Settings - Configure the detailed settings. [Settings] > [All Settings] > [General Setup] Level 1 Level 2 Level 3...
Page 788 Level 1 Level 2 Level 3 Descriptions Volume Speaker Adjust the speaker volume. LCD Settings Backlight Adjust the brightness of the LCD backlight. Dim Timer Set how long the LCD backlight stays on after the last finger press. Screen Settings Home Screen Set the screen that is displayed when you press (Home).
Page 789 Level 1 Level 2 Level 3 Descriptions Setup Receive If you select Fax Forward, or Forward to Cloud, you can turn on the Backup Print safety feature. Fax Rx Stamp Print the received time and date on the top of received faxes.
Page 790 IP address from the link- local address range automatically. IPv6 Turn the IPv6 protocol on or off. To use the IPv6 protocol, go to the Brother Solutions Center at support.brother.com for more information. Ethernet Select the Ethernet link mode.
Page 791 Level 1 Level 2 Level 3 Level 4 Descriptions WLAN Configure your wireless network settings using the one-button push method. WPS w/ PIN Configure your wireless Code network settings using WPS with a PIN. WLAN Status Status View the current wireless network status.
Page 792 Level 1 Level 2 Level 3 Level 4 Descriptions E-mail/IFAX Setup Server SMTP SSL/TLS Send or receive an email via an email server that requires (Available after Internet secure SSL/TLS Fax (I-Fax) is communication. downloaded.) Verify Verify the SMTP Server Certification Certificate automatically.
Page 793 Receive IMAP4 server for new (Available after Internet messages. Fax (I-Fax) is downloaded.) Message from Message from Display messages and Brother Brother notifications from Brother. Status Web Connect Proxy Proxy Change the Web connection Settings Settings Connection settings. Address Port...
Page 794 Level 1 Level 2 Descriptions Date & Time (USA and Canada only) Auto Daylight Set the machine to change automatically for Daylight Saving Time. (USA and Canada only) Time Zone Set your time zone. Station ID Enter your name and fax number so it appears on each page you fax.
Page 795 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (3.7" Touch Panel models) Features Tables (3.7" Touch Panel models) Related Models: MFC-J5830DW/MFC-J5930DW [Fax] (When [Fax Preview] is [Off]) Level 1 Level 2 Level 3 Descriptions...
Page 796 [Fax] (When [Fax Preview] is [On]) Level 1 Level 2 Level 3 Level 4 Descriptions Sending Address When LDAP is off, the search will be within Faxes Book the Local Address Book. (Search:) When LDAP is on, the search will be within the Local Address Book and LDAP Server.
Page 797 Level 1 Level 2 Level 3 Level 4 Descriptions Received Print/ Print All(Old Print the old received faxes. Faxes Delete Faxes) Delete All(New Delete the new received faxes. Faxes) Delete All(Old Delete the old received faxes. Faxes) Address When LDAP is off, the search will be within Book the Local Address Book.
Page 798 Level 1 Level 2 Level 3 Descriptions Options Enlarge/Reduce Fit to Page Adjust the copy size to fit on the paper size you have set. Custom(25-400%) Enter an enlargement or reduction ratio. Density Adjust the density. Stack/Sort Select to stack or sort multiple copies. Page Layout Make N in 1, 2 in 1 ID, or Poster copies.
Page 799 Scan for Print [Web] Level 1 Descriptions Connect the Brother machine to an Internet service. [Apps] Level 1 Descriptions Apps Connect the Brother machine to the Brother Apps service. [USB] Level 1 Level 2 Level 3 Level 4 Descriptions PDF Print...
Page 800 Send scanned data to a CIFS server on your local network or on the Internet. to FTP Send scanned data via FTP. Connect the Brother machine to an Internet service. Apps Connect the Brother machine to the Brother Apps service.
Page 801 Setup Wizard Configure your internal print server manually. WLAN Assistant Configure your wireless network settings using the Brother CD-ROM. Configure your wireless network settings using the one-button push method. When you have put a USB Flash drive in the USB slot...
Page 802: Change Machine Settings From Your Computer
> Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Change the Machine Settings Using Remote Setup • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities...
Page 803: Change Machine Settings Using Web Based Management
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Page 804 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Page 805 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.
Page 806 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set a Login Password for Web Based Management Set a Login Password for Web Based Management We recommend setting a login password to prevent unauthorized access to Web Based Management. 1.
Page 807: Change The Machine Settings Using Remote Setup
The Remote Setup program lets you configure many of your Brother machine's settings from your computer. When you start Remote Setup, the settings on your Brother machine will be downloaded to your computer and displayed on your screen. If you change the settings on your computer, you can upload them directly to the machine.
Page 808 Using Remote Setup > Remote Setup (Windows ® Remote Setup (Windows • ® Set Up the Brother Machine from Your Computer (Windows • ® Set Up the Brother Machine Using ControlCenter4 (Windows • ® Set Up Your Machine's Address Book Using ControlCenter4 (Windows...
Page 809 Windows 8 and Windows Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup. The Remote Setup Program window appears.
Page 810 Export Click to save the current configuration settings to a file. Click Export to save your address book or all settings for your machine. Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine.
Page 811 137 and 161. ® • If you are using Windows Firewall and you installed the Brother software and drivers from the CD-ROM, the necessary firewall settings have already been set. Related Information ®...
Page 812 Change the Machine Settings ® Using Remote Setup > Remote Setup (Windows > Set Up the Brother Machine Using ControlCenter4 ® (Windows ® Set Up the Brother Machine Using ControlCenter4 (Windows If Secure Function Lock is set to On, you cannot use Remote Setup.
Page 813 137 and 161. ® • If you are using Windows Firewall and you installed the Brother software and drivers from the CD-ROM, the necessary firewall settings have already been set. Related Information ®...
Page 814 Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings ® Using Remote Setup > Remote Setup (Windows > Set Up Your Machine's Address Book Using ® ControlCenter4 (Windows Set Up Your Machine's Address Book Using ControlCenter4 ®...
Page 815 Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Macintosh) Remote Setup (Macintosh) • Set Up the Brother Machine Using ControlCenter2 (Macintosh) • Set Up Your Machine's Address Book Using ControlCenter2 (Macintosh)
Page 816 Set Up the Brother Machine Using ControlCenter2 (Macintosh) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears.
Page 817 Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print. Click to start uploading data to the machine, and then exit the Remote Setup Program.
Page 818 Use Remote Setup through ControlCenter2 to add or change Address Book numbers on your computer. If Secure Function Lock is set to On, you cannot use Remote Setup. 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon.
Page 819: Appendix
Home > Appendix Appendix • Specifications • Enter Text on Your Brother Machine...
Page 820: Specifications
Inkjet Print Head Black Piezo with 420 nozzles x 1 Color Piezo with 420 nozzles x 3 Memory Capacity • MFC-J5330DW/MFC-J5830DW 128 MB • MFC-J5930DW 512 MB • MFC-J5330DW LCD (liquid crystal display) 2.7 in. (67.5 mm) TFT Color Touchscreen LCD •...
Page 821 (374 mm) 20.9 in. (530 mm) 15.7 in. (398 mm) 31.8 in. (807 mm) Weights • MFC-J5330DW 36.8 lb (16.7 kg) • MFC-J5830DW 37.7 lb (17.1 kg) • MFC-J5930DW 45.0 lb (20.4 kg) Noise Level Sound Pressure Operating 50 dB (A) (Approx.) Temperature Operating 50 to 95 °F (10 to 35 °C)
Page 822: Print Media Specifications
Even when the machine is turned off, it will automatically turn itself on periodically for print head maintenance, and then turn itself off. When using ADF, single-sided printing and scanning, resolution: standard / document: ISO/IEC 24712 printed pattern. Noise depends on printing conditions. MFC-J5330DW/MFC-J5830DW: Up to 30 pages when copying with the sort function. Document Size Specifications Document Size ADF Width 4.1 to 8.5 in.
Page 823: Fax Specifications
Up to 100 sheets of 20 lb (80 g/m²) Plain Paper (MFC-J5830DW/ Paper Capacity MFC-J5930DW) Manual Feed Slot Plain Paper, Inkjet Paper (coated paper), Glossy Paper, Paper Type (MFC-J5330DW) Recycled Paper Paper Size (Landscape) Letter, Executive, A4 (Portrait) Ledger, A3, Legal, Mexico Legal, India Legal, Folio, A5, A6, Envelopes (C5, Com-10, DL, Monarch), Photo (4"...
Page 824: Copy Specifications
Resolution 196 dpi (Color) (Vertical) Superfine: 392 dpi (Black) Photo: 196 dpi (Black) Address Book 100 names x 2 numbers or E-mail addresses Groups Up to 6 Broadcasting 250 (200 Address Book/50 Manual Dial) Automatic Redial 1 time after 5 minutes Memory Transmission Up to 200 pages Out of Paper Reception...
Page 825: Printer Specifications
Photo 2L (5" x 7")/(13 x 18 cm), Index card (5" x 8")/(13 x 20 cm) Automatic 2-sided Paper Type Plain Paper, Recycled Paper Paper Size Letter, Executive, A4, A5 Print Speed For detailed specifications visit www.brother.com. When printing on Ledger size paper. When the Borderless feature is set to On.
Page 826: Interface Specifications
Remote Setup. ® Brother BRAdmin Light (Windows only) Network Management software is also available as a download from Brother Solutions Center. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the software. ®...
Page 827 Oper v10.10.x Scanning ating OS X Syste v10.11.x Third party USB ports are not supported. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi. ™ ™ ® ® ® ® ® Nuance...
Page 828: Enter Text On Your Brother Machine
The keyboard layout may differ depending on the function you are setting. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW When you need to enter text on your Brother machine, a keyboard will appear on the Touchscreen. • Press to cycle between letters, numbers and special characters.
Page 829 • Press to cycle between letters, numbers and special characters. • Press to cycle between lowercase and uppercase letters. • To move the cursor to the left or right, press d or c. Inserting spaces • To enter a space, press [Space]. Or, you can press c to move the cursor. Making corrections •...
Page 830 USA/CAN Version 0...

This manual is also suitable for:

Mfc-j5830dw Mfc-j5930dw

Brother MFC-J5330DW User Manual

Before You Use Your Brother Machine

Introduction to Your Brother Machine

Paper Handling

Print

Scan

Copy

Fax

Network

Security

Mobile/Web Connect

Controlcenter

Troubleshooting

Routine Maintenance

Machine Settings

Appendix

Quick Links

IMPORTANT NOTICE

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Summary of Contents for Brother MFC-J5330DW