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78- 4039426- 01 R ev D Cisco D9824 Advanced Multi Decryption Receiver Software Version 3.96 Installation and Configuration Guide...
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Please Read This Entire Guide Veuillez lire entièrement ce guide Bitte das gesamte Handbuch durchlesen Sírvase leer completamente la presente guía Si prega di leggere completamente questa guida Important Please read this entire guide before you install or operate this product. Give particular attention to all safety statements.
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Trademark Acknowledgments Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.
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AVC/MPEG-4/H.264 Products With respect to each AVC/H.264 product, we are obligated to provide the following notice: THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER...
Safety Precautions Safety Precautions Read Instructions – All the safety and operating instructions should be read before the product is operated. Retain Instructions – The safety and operating instructions should be retained for future reference. Heed Warnings – All warnings on the product and in the operating instructions should be adhered to.
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Safety Precautions Use only with a cart, stand, tripod, bracket, or table recommended by the manufacturer, or sold with the product. Any mounting of the product should follow the manufacturer’s instructions, and should use a mounting accessory recommended by the manufacturer. A product and cart combination should be moved with care.
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Safety Precautions 14 Protective Attachment Plug – The product is equipped with an attachment plug having overload protection. This is a safety feature. See Instruction Manual for replacement or resetting of protective device. If replacement of the plug is required, be sure the service technician has used a replacement plug specified by the manufacturer that has the same overload protection as the original plug.
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Safety Precautions 20 Servicing – Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel. 21 Damage Requiring Service – Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: When the power-supply cord or plug is damaged, b If liquid has been spilled, or objects have fallen into the product,...
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Safety Precautions You may find this symbol on the product and/or in the literature that accompanies this product. It indicates a live terminal; the symbol pointing to the terminal device. You may find this symbol on the product and/or in the literature that accompanies this product.
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Safety Precautions Règles de sécurité Protégez-vous des risques d'électrocution et protégez votre système contre les endommagements éventuels. Ce produit respecte les standards internationaux de sécurité et de conception. Veuillez observer toutes les procédures de sécurité qui apparaissent dans ce guide, ainsi que les symboles de sécurité...
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Safety Precautions Ne marchez pas sur les câbles ou les prises et n'y exercez aucune pression. Réparations effectuées à l'usine Ne confiez les travaux de réparations qu'au personnel autorisé par l'usine. Sicherheitsvorkehrungen Schützen Sie sich gegen elektrischen Schlag, und Ihr Gerät gegen Beschädigung! Dieses Gerät entspricht internationalen Sicherheits-und Ausführungsnormen.
Safety Precautions Kabel Vor jeglicher Wartung des Gerätes sind alle Kabel zu entfernen. Hierzu grundsätzlich am Stecker oder Verbindungsstück und niemals am Kabel selber ziehen. Nicht auf die Kabel oder Stecker treten oder diese einer Zugbelastung aussetzen. Hersteller-Wartung Wartungsarbeiten sind nur durch vom Hersteller autorisierte Techniker ...
Safety Precautions Cubierta No permita que la humedad penetre en este producto. No abra la cubierta del producto a menos que se indique lo contrario. No introduzca objetos a través de las aberturas de la cubierta del producto. ...
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Safety Precautions Collegare questo prodotto solamente alla fonte di alimentazione indicata sul pannello posteriore di questo prodotto. Se questo prodotto non è dotato di un interruttore principale, il cavo di alimentazione funge a questo scopo. Chiusura Proteggete da umidità questo prodotto. ...
Rack Mounted ......................17 Cooling ........................17 Grounding ........................17 Mounting the D9824 Receiver to a Rack ..............17 Connecting AC Power to the D9824 Receiver ............18 D9824 Receiver Rear Connector Panel ................19 Connecting the Input/Output Signals ................21 Connecting the RF Inputs ..................
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Connecting the Balanced Audio Outputs ............. 22 Connecting the Ethernet Management Interface ..........22 Connecting the ASI Output ..................23 External Alarm System Connector ................. 23 Cue Tone/Cue Trigger Interface ................24 Configuring Open-collector Outputs ..............25 Setting Admin User Privileges via a Telnet Connection ..........26 Administrator User Privileges ................
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Logging On to the Web Interface ..................122 D9824 Summary Overview ....................123 D9824 Menus ........................125 D9824 Web GUI Environment ................... 127 Window Buttons ..................... 127 Setting up Input Information ..................... 128 Setting up the RF Input ..................128 Setting up the ASI Input ..................
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Setting up Cueing Parameters ................160 Setting up Cue Tone Test ..................162 Setting up Cue Tones ..................... 163 Setting up Services to be Decoded by the D9824 Receiver ....... 164 Configuring Transport Stream Information ..............165 Configuring the ASI Output .................. 165 Configuring the DPM ASI Details ................
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DPM - ASI ........................ 287 Noise Cutoff ......................288 DPM Default Settings for Different Output Modes ............289 Appendix C Lock Levels D9824 Receiver Lock Levels ....................294 Video ......................... 294 Aspect Ratio ......................294 Closed Caption ......................295 Subtitles ........................295...
D9824 Advanced ® Multi Decryption Receiver. Note: The manual describes all available options for the D9824 receiver. Your D9824 receiver may only have some of the features described in this manual. Audience The audience of this manual includes users (operators) and service personnel who are responsible for the installation, configuration, operation, monitoring and service of the D9824 receiver.
Chapter 1 Quick Setup - Read Me First! Overview This chapter provides a quick setup for your D9824 receiver. If you are unsure about which receiver settings to use, contact your local service provider for assistance. In This Chapter ...
Chapter 1 Quick Setup - Read Me First! Connecting the Receiver to Other Equipment The following displays the rear panel of the D9824 Multi Decryption Receiver: Connect the L-Band signal to RF1. 13V or 18V LNB power is only available on the RF1 port.
Setting up for Network Connection Setting up for Network Connection Press MENU to display the Main menu. Press to go to the Setup menu. Press SELECT. Press twice to select the IP menu. Press SELECT twice to go to the IP menu. arrow keys to navigate up and down the IP menu, and the Use the arrow...
Chapter 1 Quick Setup - Read Me First! Quick Setup Instructions for RF Acquisition Press MENU to display the Main menu. Press to go to the Setup menu. Press SELECT. Press to move to the TS Input menu. Press SELECT. To setup the ASI input port, go to step 4.
Assigning a Program Channel to a PE (Program Entry) Assigning a Program Channel to a PE (Program Entry) At the start-up screen, PE1 is initially displayed. You can assign up to 32 program entries by pressing the ADV key to select PE1. keys to scroll through the available program entries.
Chapter 1 Quick Setup - Read Me First! ASI Out Press MENU to move to the MAIN MENU. Press to move to the Setup menu. Press SELECT. Press to move to the Outputs menu. Press SELECT. Press to move to the TS Out menu. Press SELECT. to select Press SELECT to access the ASI menu.
Setting the DPM Mode Setting the DPM Mode A program can be set to one of three Digital Program Mapping (DPM) modes, either Drop, Pass or Map respectively. For more information, see TS Out - DPM (on page 94) . LCD Setting Description Drop...
Chapter 2 Introduction Overview This chapter is a general introduction to the D9824 Advanced Multi Decryption Receiver. It describes the most common applications and interfaces of the receiver. In This Chapter D9824 Advanced Multi Decryption Receiver ........10 ...
Chapter 2 Introduction D9824 Advanced Multi Decryption Receiver The D9824 Multi Decryption Receiver is designed for satellite content distribution applications requiring DVB-S and DVB-S2 reception capabilities with advanced digital outputs for digital tier program distribution. A built-in decoder will be capable of decoding an MPEG-2 or MPEG-4 High Definition (HD) program for analog monitoring or digital turn-around applications.
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D9824 Advanced Multi Decryption Receiver output) Fingerprint Trigger for the decoded program Field upgradeable software and security SNMP for setup, control, and monitoring Front panel LCD for control, and monitoring Web browser interface for easy setup, control, and monitoring ...
MPEG-2 or MPEG-4 High Definition (HD) program for analog monitoring or digital turn-around. The D9824 receiver has one DVB-ASI output. This output can be used as an input for a DVB-T transmitter or other types of DVB-ASI reception equipment.
IP data can be sent through an Ethernet switch to an IP router or directly to a receiving device. The diagram below shows an example of the D9824 receiver used in an MPE application.
Cisco D9824 Advanced Multi Decryption Receiver. Qualified Personnel Only appropriately qualified and trained service personnel should attempt to install, operate, or maintain the D9824 receiver. WARNING: Allow only authorized and qualified service personnel to install, operate, maintain, and service this product. Otherwise, personal injury or equipment damage may occur.
AC power, see Appendix B - Technical Specifications (on page 265). As Cisco units are designed for continuous operation, some products do not have a power switch. In this case the mains cord and/or DC power supply cable serve(s) as the mains disconnect device.
Cooling The D9824 receiver is cooled by the use of internal fans. The air intake is from the front and the air outlet is on the rear. Note: Adequate cooling must be provided equaling 107 W (maximum) at 25°C per unit to avoid overheating.
Make sure that the power cable is connected to protective ground. See Grounding (on page 17) for more information. The D9824 receiver is equipped with one power supply located in the rear of the chassis. Note the location of the power supply in the event of alarms/warnings resulting in replacement of a power supply.
D9824 Receiver Rear Connector Panel D9824 Receiver Rear Connector Panel The following diagram shows the rear connector panel of the D9824 receiver: The following table describes the function and type of the various connectors. Connector Description Type RF Inputs Each input accepts an LNB signal input.
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Chapter 3 Installation Connector Description Type Ground Screw Grounding point for the receiver Power AC power IEC 60320 Sheet 14 78-4039426-01 Rev D...
Connect a crossed RJ-45 cable between the Ethernet connector (DATA port only) on the D9824 receiver and the Ethernet port of the equipment after the D9824 receiver. The equipment after the D9824 receiver could be an IP router or a switch.
Connect an RJ-45 cable between the Ethernet connector on the D9824 receiver and the Ethernet port of your PC. Set up the IP address on the D9824 receiver (via the front panel display). For information on setting up the IP address via the front panel, see Setting up for Network Connection (on page 3).
Use a Belden “Brilliance” cable with foil/braid construction. The shield must provide 99% or better shielding effectiveness. The equipment after the D9824 receiver could be a Cisco D9887 HDTV Receiver. External Alarm System Connector The D9824 receiver and Alarm relay functionality. See Connecting the Cue Tone/Cue Trigger Interface (on page 24) for more information on Cue Tone and Cue Trigger equipment connections.
Chapter 3 Installation Cue Tone/Cue Trigger Interface The D9824 receiver is equipped with a connector labeled Cue Tone/Relay for alarm relay outputs for remote alarm signaling. This connector provides Cue Tone, Cue Trigger and Alarm relay functionality. These outputs are user-configurable via the Setup Menu on the front panel.
Configuring Open-collector Outputs The D9824 supports decoding of SCTE-35 messages with DTMF descriptor. The D9824 outputs tones or sets the open collector contacts according to the content of the DTMF descriptor in the Cisco D9054 HDTV Encoder and the Cisco D9036 Modular Encoding Platform.
Up to 10 usernames/passwords can be defined for login use via a telnet session or Web GUI (i.e., http) session on the D9824 receiver. When a user tries to login via a telnet or http connection, the user is required to provide a username and a password.
View, edit settings, and add/delete user accounts. At the ADMINISTRATOR PASSWORD prompt, type the administrator's password and press Enter. Deleting a User At the D9824 prompt, type and press Enter. pwd del_user At the USERNAME prompt, type the username you want to remove and press Enter.
Chapter 3 Installation Printing the List of Users At the D9824 prompt, type and press Enter. pwd list_users Note: Only usernames will be printed. Passwords will not be visible. Resetting the Login Credentials At any time, the user authentication table can be reset from the front panel. This option is under the Setup: IP: IP menu.
Common Interface Modules Common Interface Modules The following is a list of all the supported CAMs: SMiT Consumer Irdeto - Hardware Version: 2.2.1 - Application Version: IRD-STD-3.7.0m-2 - Serial Number: 1004004052 and 1004004051 SMiT Professional Irdeto - Hardware Version: 2.2.1 - Application Version: IRD-STD-3.7.0m-8 - Serial Number: 1103000494 and 1103000276 Conax Aston...
Chapter 4 Front Panel Operation Overview This chapter describes how to set up the D9824 Advanced Multi Decryption Receiver using the front panel keys and display. This information is primarily applicable for standalone operation. In This Chapter About the Front Panel ................32 ...
Chapter 4 Front Panel Operation About the Front Panel The D9824 receiver is operated using controls and indicators on the front panel. These include the numeric keypad, the Navigation/Selection keypad, the LCD, the Alarm and Signal indicators. These are shown in the following illustration.
About the Front Panel Front Panel LEDs The functions of the LEDs are described in the table below. Signal Explanation State/Color ALARM Solid for five seconds indicates a Warning. Flashing indicates an Alarm. SIGNAL Green Solid indicates all of the following conditions: all RF inputs are enabled, all inputs are ...
Chapter 4 Front Panel Operation Navigation/Selection Keypad Throughout this manual, there are references to parts of a keypad on the front of the receiver. The navigation keys (LEFT, RIGHT, UP, and DOWN) and the SELECT key are the primary controllers. Each navigation key performs various functions, depending on the current state of the menu system (i.e., sometimes the left navigation key backspaces over an entry and sometimes moves the cursor to a different menu item).
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About the Front Panel Button Function INFO key Press the key on the lower left of the numeric keypad for context-sensitive help messages, when available. When entering characters in numeric or alphanumeric fields, this key can be used to toggle between upper and lower case.
Chapter 4 Front Panel Operation Locking/Unlocking the Front Panel Depending on the customer’s default settings, the receiver is shipped with a locked or unlocked front panel. You can lock or unlock the front panel using the front panel keypad. From the Startup screen, press SELECT and then INFO. This will unlock the front panel keypad and allow you to make changes to all the operating parameters;...
Startup Screen Startup Screen Main Structure On power-up and initialization, the startup screen is displayed similar to that shown below. The screen also indicates the signal status. Channel Authorization Status From the startup screen, press the right or left arrow keys on the front panel keypad to move to the PE entry authorization status screen.
Chapter 4 Front Panel Operation LCD Setting Description Lvl: Signal level in dBm. Marg: Carrier-to-noise (C/N) margin in dB. DEGD The Degraded indicator only appears if there is degraded tuning information in use. This occurs if the SI tables are not consistent on the incoming stream. The receiver will attempt to identify the service list based on the information available.
Startup Screen LCD Symbol Description The up/down symbol indicates that the UP/DOWN arrow key is active. The Download In Progress (DL) symbol indicates that the receiver is currently downloading a software update and storing it into memory in the background. Note: Service interruption occurs during a reboot, which is always required when the receiver’s software is updated.
Chapter 4 Front Panel Operation Directly enter the channel number using the 0 to 9 keys and press SELECT to apply the channel number, or press to scroll through the available channels. Deleting a Program from the Program Entry Press MENU until the startup screen appears. The PE channel is initial displayed.
Main Menu Main Menu Operation of the D9824 receiver begins at the Main menu. From the startup screen, press the MENU key to view the Main menu. Main Selection Select the desired function by moving the cursor left or right by pressing the LEFT or RIGHT arrow key.
Chapter 4 Front Panel Operation Status Menu Structure To view the Status menu from the Main menu, press the SELECT key. The Status menu indicates the status of the input and output signals, the video and audio services, and allows you to browse and/or configure the alarms and warnings. The Status menu is split into four parts;...
Status Menu Status Menu: General Menu Item Description Parameters Input Indicates the currently selected input RF1 to RF4, or ASI source. Status Indicates whether the input signal is Locked - Indicates the receiver is locked. locked to a carrier with no valid content.
Chapter 4 Front Panel Operation Menu Item Description Parameters Browse Select to view the current active alarms and warnings, including additional details. Clear All Select to clear all the active alarms and Abort, Continue. Select Abort to warnings. You will be prompted to verify cancel the operation or Continue whether you want to clear all the alarms to clear all the warnings and...
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Status Menu Menu Item Description Parameters Indicates the frame rate of the input Typically 25.0, 29.97, 30.0, 50.0, video stream. 59.94, 60.0, unknown or unsupported Stream AR Indicates the aspect ratio of the 4:3 or 16:9 incoming video stream. Act Conv Displays the actual applied aspect None, 4:3 L/B, 4:3 P/B, 14:9, 14:9, ratio conversion.
Chapter 4 Front Panel Operation Status Menu: TS Input Input Menu Item Description Parameters Input Indicates the active input port receiving RF1, RF2, RF3, RF4, or ASI the signal. Status Indicates the current signal lock status Locked - Indicates the receiver is for the input.
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Status Menu Menu Item Description Parameters Pilot Present Indicates whether a Pilot is present for Yes, No, or N/A the received signal. The Pilot is set on the modulator for input signal synchronization purposes. C/N (dB) Indicates the current Carrier-to-Noise in dB ratio.
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Chapter 4 Front Panel Operation Menu Item Description Parameters NetID Indicates the Network ID of the uplink 1 to 65535 signal the receiver is to receive when using the selected preset. The receiver’s Network ID must match the Network ID associated with the transmitted signal that identifies the NIT to be used.
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Status Menu Menu Item Description Parameters Indicates the program PID number. 1 to 8191 Present Indicates whether the PID is present Yes or No in the incoming stream. Program Status Menu Item Description Parameters Select the Program Entry number to PE1 to PE32 view.
Chapter 4 Front Panel Operation Menu Item Description Parameters SR Event Type Indicates the type of service None - Indicates that no service replacement event. replacement event is scheduled. Scheduled - Indicates that all receivers will tune to the alternate program at the scheduled time.
Setup Menu Setup Menu Structure To view the Setup menu from the Main menu, press the RIGHT arrow key once and the SELECT key. The Setup menu is split into nine parts; Administration, TS Input, IP, Services, CI, Outputs, CA, Alarms/Warnings, and Noise Cutoff. For instructions on how to select and store settings, see About the Front Panel (on page 32).
The Admin menu has the following structure: Menu Item Description Parameters Lock Level Sets the front panel interface lock 0, 1, 2, 3, or 4 level. For information on each of the lock levels, see D9824 Receiver Lock Levels (on page 294). 78-4039426-01 Rev D...
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Depending on the unit, the default password for all lock levels is 1234. For more information on the default password, contact Cisco customer support. Old Pwd, New Pwd, To change the password, enter the Confirm Pwd old password (Old Pwd).
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Chapter 4 Front Panel Operation Menu Item Description Parameters LCD Contrast Adjusts the contrast of the LCD 1 (lowest contrast) to 30 (highest menu panel. contrast) DL Mode Set the unforced over-the-air Always - Unforced download download mode. will be accepted and saved in memory.
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Setup Menu Menu Item Description Parameters Type The type of download being None - No download is being performed. performed. Rear Panel - The rear panel download is being performed. HTTP - An HTTP download from the web GUI is being performed.
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Chapter 4 Front Panel Operation Menu Item Description Parameters Date Format Select the date format. YYYY_MM_DD, DD_MM_YYYY, or MM_DD_YYYY Time Format Select the time format. 24Hr, 24Hr SuspendZero, 12Hr, 12Hr SuspendZero. The SuspendZero options omit the leading zero. GMT Off Select the local time zone offset +13:00, +12:00, +11:00, +10:00, relative to the GMT time.
Setup Menu Setup Menu: TS Input To view the TS (Transport Stream) Input menu from the Main menu, press the RIGHT arrow key once and then the SELECT key to reach the Setup menu. Then press the RIGHT arrow key once and the SELECT key to view the TS Input menu. For instructions on how to select and store settings, see About the Front Panel (on page 32).
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Chapter 4 Front Panel Operation Menu Item Description Parameters CA Ctl Sets how the conditional access will For PowerVu streams: attempt to descramble the scrambled Std - In standard mode, if a programs. The behavior of this setting program is not authorized, even if is different between PowerVu streams some services are not scrambled, and those that require a CAM.
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Setup Menu Menu Item Description Parameters CA Ctl Sets how the conditional access will attempt to For PowerVu streams: descramble the scrambled programs. The Std - In standard mode, if behavior of this setting is different between a program is not PowerVu streams and those that require a authorized, even if some CAM.
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Chapter 4 Front Panel Operation Menu Item Description Parameters Crossover (GHz) This is the crossover frequency, which is an 0.0 to 15.0 GHz. In single- internal threshold frequency used for selecting band LNB applications, set the LO1 or LO2 frequency, depending on the this value to 0.0.
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Setup Menu Menu Item Description Parameters Orbital Position This displays the last date that the ‘Validate Validation Date Orbital Position’ operation was performed. Freq (GHz) This is the current Downlink operating 0.0 to 15.0 GHz frequency used by the receiver for tuning the received digital signal.
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Chapter 4 Front Panel Operation Menu Item Description Parameters InputIQ Select the Input signal spectrum inversion Auto, Normal, or setting, which allows the operator to track and Opposite. select inverted and non-inverted digital Auto - The signal is signals. This is normally used to automatically tracked and inverted for reject or filter out unwanted signals.
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Setup Menu Menu Item Description Parameters Services List Mode If using custom tune mode, Degraded or Rigorous. select which tables are required Rigorous - Requires all service list tables for tuning. to be present to acquire the signal. Degraded - Requires any service list table to be present to acquire the signal.
Chapter 4 Front Panel Operation Menu Item Description Parameters Indicates whether the Service Yes or No Description Table (SDT) is being used to create the service list. Indicates whether the Program Yes or No Association Table (PAT) is being used to create the service list. Frequency Tuning Indicates whether tuning is NIT or User Cfg...
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Setup Menu The IP menu has the following structure: Menu Item Description Parameters Port ID Select the Ethernet interface to 1, 2, or 3. Interface 1 is the control and configure. management interface and interface 2 and interface 3 are data interfaces. The default is 1.
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Chapter 4 Front Panel Operation Menu Item Description Parameters Gateway Sets the Network Gateway Address The IP Address/Mask and Gateway on the Network, used to expose the Address should be changed together, receiver to a WAN. i.e., as a group. The following table shows the most commonly used Subnet mask values to enter for a chosen IP address mask, which will...
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Setup Menu Menu Item Description Parameters Reset Credentials If for some reason, you cannot access the decoder (due to a forgotten password, corrupted data, etc.), the recovery procedure for the decoder is as follows: Using the keypad, choose this field on the front panel menu.
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The passwords must comply with the following requirements: It cannot contain username or reversed username. It cannot contain any of the following strings: cisco, sciatl, ocsic, ltaics, atlsci, icslta, or any string achieved by full or partial capitalization of letters. ...
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Start a new communication session with the receiver using a utility, such as Tera Term Pro or PuTTY. For more information on starting a new connection, see Starting a Telnet Session (on page 26). In the D9824 command prompt, type for a list of TCP connections ipal tcp_list for a list of UDP connections and press Enter.
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Chapter 4 Front Panel Operation All other connections that are not specifically requested by remote access protocol selection or triggered by user actions, such as an FTP transfer, do not have active listeners and the corresponding TCP/UDP ports are closed. To strengthen security, the hardware firewall drops all incoming packets for the closed ports.
Setup Menu Setup Menu: Services To view the Services menu from the Main menu, press the RIGHT arrow key once and then the SELECT key to reach the Setup menu. Then press the RIGHT arrow key three times and the SELECT key to view the Services menu. The Services menu allows you to set up all the operating parameters associated with audio, video and captions services.
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Chapter 4 Front Panel Operation Menu Item Description Parameters PV Output Indicates the actual output video format. SD, HD 720p, or HD 1080i This value is read-only. Stream Indicates the video format of the input video stream. This value is read-only. SD Format Selects the standard definition output Auto, NTSC, PAL-N (AR),...
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Setup Menu Menu Item Description Parameters Act Conv The actual aspect ratio conversion the None, 16:9 L/B, 4:3 P/B, 14:9, receiver will perform based on what you 4:3 CCO, 16:9 SCALE have selected. This is read-only. Refer to the Aspect Ratio Conversions table below for the conversions performed by the receiver based on your selection, and the effect on the picture displayed by...
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Chapter 4 Front Panel Operation Aspect Ratio Conversions The following table displays the conversions performed by the receiver based on the Act Conv selection: Stream TV A/R Conversion Act Conv Description Image None None Normal Picture Auto None No conversion 16:9 L/B None Conversion is not...
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Setup Menu 16:9 4:3 P/B 4:3 P/B 4:3 picture is centered in a pillar-style box. 16:9 14:9 14:9 Compromises some up- sampling. Some black bars and cropping are visible. 16:9 16:9 SCALE 16:9 Vertically up-samples SCALE the center of the 4:3 picture and crops the top and bottom of the screen.
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Chapter 4 Front Panel Operation 16:9 4:3 CCO 4:3 CCO Horizontally up-samples the center portion of the picture to fill the 720. 16:9 4:3 P/B None Conversion is not possible. Picture appears tall and thin. 16:9 14:9 14:9 Compromises some up- sampling.
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Setup Menu Menu Item Description Parameters Left (dB) Sets the volume adjustment for the -6.0 to +6.0 Left audio channel, in dB. Any value can be entered with the numeric keypad (in the appropriate range), but the UP and DOWN arrows will increase or decrease in 0.5 dB steps.
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Chapter 4 Front Panel Operation Menu Item Description Parameters WSS Mode Selects the Wide Screen Signaling Auto:Create - Creates WSS to output mode. It is used to select output the correct aspect ratio, how the receiver affects PAL WSS when performing aspect ratio when it is present in the VBI line 23.
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Setup Menu Subtitles This menu allows you to configure the type of subtitling (i.e., DVB or Imitext) displayed by the receiver, and how the receiver displays subtitling on the TV. Menu Item Description Parameters Op Mode Sets the subtitle mode. Off - No subtitles are displayed.
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Chapter 4 Front Panel Operation Menu Item Description Parameters PMT Order If PMT Order was selected First to Eighth in the Select Language By menu, select the subtitle PID entry to display. This information is available from your uplink service provider.
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Setup Menu Decode Menu Item Description Parameters Decoder Select the local decode service to Video, Audio1 to Audio4, VBI configure. (Vertical Blanking Interval) DATA (low speed data), MPE1 to MPE5 (Multiprotocol Encapsulation), STT (Subtitles), or DPI (Digital Program Insertion) Enabled Select whether the local decoding of Yes or No this service is enabled or disabled.
You must be authorized to view the programming available via the Smart Card from your service provider. CAMs must be purchased from Cisco. For a list of the supported CAMs, see Common Interface Modules (on page 29). For instructions on how to select and store settings, see About the Front Panel (on page 32).
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Setup Menu Menu Item Description Parameters Select the Program Entry (PE) to PE1 to PE32 configure the decryption settings. Decrypt Determines whether to decrypt the ON (default) - Decrypts the channel or to specify the specific entire program entry. components to decrypt. OFF - Disables decryption for the current program entry.
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Chapter 4 Front Panel Operation Menu Item Description Parameters Select the component record to 1-64 (up to 32 records for each edit. CAM) Set the Program Entry the 1 to 32 component is located. Mode Select whether to choose the PID or STREAM component by PID or by stream type.
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Setup Menu Menu Item Description Parameters ON_ID Specify the Transport Original 0 to 65535 Network ID. TS Routing Select EntireTS to use the CAM to EntireTS or ServicesOnly decrypt the entire transport stream, or select ServicesOnly to use the CAM to decrypt only the PIDs being used by the active services.
Chapter 4 Front Panel Operation Setup Menu: Outputs To view the Outputs menus from the Main menu, press the RIGHT arrow key once and then the SELECT key to reach the Setup menu. Then press the RIGHT arrow key five times and the SELECT key to view the Outputs menu. The Outputs menu allows you to set up the rear panel control relays for alarms, cue tones and cue triggers, and the transport stream outputs, and Digital Program Mapping (DPM).
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Setup Menu Cueing Menu Item Description Parameters Cueing Mode Select whether cueing output Trigger or Tone should be DTMF tones or Tone - Cue tones are standard Dual- trigger pins. Tone Multi-Frequency (DTMF) tones. The tones are generated at the Cue Tone/Relay output on the rear panel of the receiver.
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Chapter 4 Front Panel Operation Menu Item Description Parameters Tones Sets the three digit tone 000 to 999 sequence. Mode Sets the tone sequence mode. * - Start tone only # - End tone only */# - Start and end tones. The end tone is signaled after waiting the time specified in Delay(sec).
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Setup Menu TS Out - ASI Menu Item Description Parameters Name Displays the name assigned 20-character string to the transport output for ease of reference. This is read-only. Rate Control Select the output rate Auto - The output rate follows that set by control.
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Chapter 4 Front Panel Operation Menu Item Description Parameters Output Mode Select the DPM output mode No Output - No ASI output will be for the current output. generated and the ASI port will be disabled. With the exception of No Passthrough - The output will be identical Output, selecting a mode to the input.
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Setup Menu Menu Item Description Parameters Descramble Mode Select whether the output Scrambled - The output channel will remain will be descrambled if the scrambled even if the PE is authorized and input is scrambled. can descramble the channel. Descrambled - Descrambles the output channel, and passes in-the-clear channels.
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Chapter 4 Front Panel Operation Menu Item Description Parameters Output Mode This selects the DPM No Output - No MPEGoIP output will be output mode. generated. Passthrough - The output will be identical to the input. The output channel will not be modified.
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Setup Menu Menu Item Description Parameters Descramble Mode This parameter selects The default mode is Descrambled. whether the receiver should Scrambled - Scrambles the output channel scramble the output even if even if the PE is authorized and can it is authorized to receive descramble the channel.
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Chapter 4 Front Panel Operation Menu Item Description Parameters Dst Port This selects the destination 1 to 65535 port number. Note: If you selected RTP for MOIP, you must select an even destination port number. SrcPort This selects the source UDP 0 to 65535 port number.
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Setup Menu The DPM menu has the following structure: DPM - Global Menu Item Description Parameters Resync All: Select to resynchronize all DPM output with the PMT data for all program entries on the selected output. Regenerate Selects whether to regenerate Always or As Needed the PSI tables in the output.
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Chapter 4 Front Panel Operation DPM - ASI/MOIP1 Menu Item Description Parameters Select the Program Entry to 1 to 32 configure. InCh Displays the channel number to 1 to 65535 which the PE is tuned. This is read-only. Indicates the input PID value of 2 to 8190 the Program Map Table for the current channel.
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Pass - All unreferenced content is stream that is not filtered by the passed to the output unchanged. program entries. Mode-i - This is a customer-specific mode, only to be used if directed by Cisco. For more information, contact Cisco customer support. 78-4039426-01 Rev D...
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Chapter 4 Front Panel Operation Menu Item Description Parameters PSI Options Select the action to perform on Pass All - Transmits the incoming PSI the PSI tables for the output Tables as is; does not modify the stream. content and rate. The PSI Rate and table settings are ignored.
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Template - Map the input to a fixed template output. PAT/PMT Offset This is a customer-specific mode, only to be used if directed by Cisco. For more information, contact Cisco customer support. NIT Offset This is a customer-specific mode, only to be used if directed by Cisco.
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Chapter 4 Front Panel Operation Menu Item Description Parameters Displays the input PID that will 1 to 8190 be mapped by the current entry. This value is read-only and for reference purposes. Select the action to perform on Map - The service selected by the the current PID.
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Setup Menu Setting Mode Options Description Default NITO Pass, Drop, PwRC Network Information Pass Table - Other Pass, Drop, Regen, PwRC Service Description Table Pass SDTO Pass, Drop, PwRC Service Description Table Pass - Other Pass, Drop, PwRC Bouquet Association Pass Table Pass, Drop...
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Chapter 4 Front Panel Operation Set the Act for the selected PMT to either Pass, Drop, or Map depending on the action desired. A program can be set to one of three output modes, either Drop, Pass or Map. LCD Setting Description Drop Removes the service and its associated PMT reference...
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Setup Menu Parameter Description Regen TSDT Drop Regen or Drop NITO Drop Regen SDTO Drop Drop Drop Pass Pass Pass Pass Pass Drop Drop Drop Drop 10 Press MENU three times to exit the TS Out menu and save the data. If the changes cannot be saved/made, a message will be displayed indicating "Bad configuration data".
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Chapter 4 Front Panel Operation To synchronize the output to the input PIDs only: This operation synchronizes the inputs to the outputs according to the PID assignments only. This is useful when you have already have the services set up but want to synchronize to the incoming PIDs.
Setup Menu Setup Menu: CA To view the CA menu from the Main menu, press the RIGHT arrow key once and then the SELECT key to reach the Setup menu. Then press the RIGHT arrow key six times and the SELECT key to view the CA menu. The CA menu provides information about the ISE, the status of the ADP transmission, and allows you to set the BISS mode and session words available from your service provider.
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Chapter 4 Front Panel Operation Menu Item Description Parameters ADP Enc Tot Indicates the total number of encrypted Addressable Data Packets received. Ideally, the ADP Enc Pass and ADP Enc Total numbers should be identical. ADP Non-Enc Pass Indicates the number of non- encrypted Addressable Data Packets successfully processed.
Setup Menu Menu Item Description Parameters BISS-E IID If BISS Mode is Mode E, enter the 14-character password. Once injected ID. entered, it cannot be viewed and it is only displayed as asterisks (*). Contact your program provider for the session word. Setup Menu: Alarm/Warning To view the Alarm/Warning menu from the Main menu, press the RIGHT arrow key once and then the SELECT key to reach the Setup menu.
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Chapter 4 Front Panel Operation Menu Item Description Parameters Alarm Vid Cutoff Select whether the video output Enable or Disable is cut off if any enabled alarm is The default is Disable. active on the receiver. When video is cut off, there will be no horizontal or vertical synchronization on the output.
Setup Menu Setup Menu: Noise Cutoffs To view the Noise Cutoffs menu from the Main menu, press the RIGHT Arrow key once and then the SELECT key to reach the Setup menu. Then press the RIGHT arrow key eight times and the SELECT key to view the Noise Cutoffs menu. The Noise Cutoffs menu allows you to set the muting thresholds for both audio and video in the event of a noisy signal.
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Chapter 4 Front Panel Operation Menu Item Description Parameters The following displays the Transport Default C/N Margin Relationship Audio(DVBS Marg) Sets the DVB-S and DVB-S2 -30.0 to 30.0 Cutoff Carrier to Noise margins, in dB, This setting must be below the below the audio outputs that Audio(DVBS2 Marg) respective Restore value.
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Setup Menu Menu Item Description Parameters Restore Defaults Select to restore the default muting thresholds. Muting Control Select whether to enable or Enable or Disable. disable muting cutoffs. The default is Enable. If disabled, all the other settings are ignored. 78-4039426-01 Rev D...
To view the About menu from the Main menu press the RIGHT arrow key two times and then the SELECT key. The About menu provides basic hardware information that is useful when requesting customer support from Cisco. Each parameter is described below. The About menu has the following structure: General...
Menu Item Description Serial Number Indicates the unique device serial number. Customer Code Indicates the unique Customer Code assigned to an organization by Cisco. Board ID Indicates the hardware board design identification. Revision Indicates the revision number of the board design.
To view the Versions menu from the Main menu press the RIGHT arrow key three times and then the SELECT key. The Versions menu provides basic software information that is useful when requesting customer support from Cisco. The menu has the following structure: Menu Item...
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Versions Menu Menu Item Description Primary Indicates the versions of the primary and secondary Boot/Secondary processors' boot code. Boot FPPIC Indicates the version of the front panel PIC microcontroller. FPGA Safe Indicates the version of the factory loaded safe Field Programmable Gate Array (FPGA) code.
Chapter 4 Front Panel Operation Diagnostics Menu To view the Diagnostics menus from the Main menu, press the RIGHT arrow key four times and then the SELECT key. For instructions on how to select and store settings, see About the Front Panel (on page 32).
Diagnostics Menu Menu Item Description View DL Select to view the system download history messages. Press the UP and DOWN arrow keys to scroll through the list of downloaded messages. Press the INFO key and then UP and DOWN arrow keys to view the complete message text.
Chapter 4 Front Panel Operation PID of the channel's Entitlement Control Message stream. It is displayed as ---- if unavailable or not scrambled. Program Name Name of the channel. PSI - Tables This is the Tables received sub-menu. You cannot make any changes here, but you can view the PSI tables received and their settings.
Diagnostics Menu Menu Item Description Tot Rst #, Displays the total numbers of times the current unit has been reset since it was manufactured. Clrbl Rst # Displays the number of times the unit has been reset since the clearable reset counter was last cleared.
Chapter 5 Web GUI Setup and Monitoring Introduction This chapter describes how to set up the D9824 Advanced Multi Decryption Receiver using the Web GUI. In This Chapter Logging On to the Web Interface............122 D9824 Summary Overview ............... 123 ...
Note: The supported web browsers are: Internet Explorer 6.0, Internet Explorer 7.0, Internet Explorer 8.0, Firefox 3.0, Firefox 3.6, and Safari. Type the IP address of the D9824 Advanced Multi Decryption Receiver in the Address bar and press Enter. Type the Username and Password.
D9824 Summary Overview D9824 Summary Overview From the user interface of the D9824, click Summary > Summary Dashboard. The Summary Dashboard page is displayed. The Summary Dashboard page displays the main settings of the D9824 Advanced Multi Decryption Receiver. The shortcuts above the modules in the Summary Dashboard page are shortcuts to the various setup pages.
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Chapter 5 Web GUI Setup and Monitoring You can also customize the Dashboard by clicking on Add/Remove Module. The Dashboard Configuration window is displayed. The following table describes the all the available modules: Module Description Decoded Program Status Displays channel and service information. Audio Status Displays the current audio status information, such as the audio format and sampling frequency.
D9824 Menus D9824 Menus The D9824 web GUI has menus at the top of the page. The functions for the menus are as follows: Summary From this menu, you can obtain an overview of the D9824 operation. Input ...
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Chapter 5 Web GUI Setup and Monitoring System Settings From this menu, you can: - view alarm and warning status information - configure ethernet ports, - set date and time formats, - configure lock levels. Support From this menu, you can: - view logs, - view contact information, - view and upgrade software version.
Apply Saves and applies the settings to the receiver. Refresh Reads existing data from the D9824. If edits were made in a setup page, then unsaved changes are discarded. Reset Defaults Discards any changes made and sets data to default values.
Setting up Input Information Setting up the RF Input From the user interface of the D9824, click Input > Input Setup. The Input Setup page is displayed. In the RF Input Selection section, select Use RF Input to activate an RF input.
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Setting up Input Information Select the Roll Off factor of the incoming signal (.20, .25, .35). Set the value to .20 or .35 when DVB-S modulation is used, and either of the three when DVB-S2 is used. Use a small number to reject or filter carriers close to the same frequency. 10 Set the input signal spectrum inversion setting (IQ), which allows the operator to track and select inverted and non-inverted digital signals.
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Chapter 5 Web GUI Setup and Monitoring 17 Set the Orbital Position (Orbital Posn) for RF1, RF2, RF3, and/or RF4, in degrees. This is the location in orbit of the satellite currently being used. The satellite position (in degrees) in combination with the direction (either E (East) or W (West)) denotes the satellite position the dish connected to the current RF Input should point.
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Setting up Input Information The following table describes the Current Input Status information displayed: Parameter Description Downlink Frequency The current downlink frequency, in GHz. (GHz) L band Frequency (MHz) The current L-Band frequency, in MHz. Symbol Rate (Msym) Symbol rate of the received signal, in Msymbols/second. The FEC (Forward Error Correction) rate of the received signal (N/A, 1/2, 3/5, 2/3, 3/4, 4/5, 5/6, 7/8, 8/9 or 9/10).
Chapter 5 Web GUI Setup and Monitoring Setting up the ASI Input From the user interface of the D9824, click Input > Input Setup. The Input Setup page is displayed. Click on the ASI tab. Select Use ASI Input to tune to the ASI input.
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Setting up Input Information Parameter Description ASI Transport Indicates the current transport synchronization status (Error, Ok, or N/A). ASI Packet Size (bytes) Indicates the packet size (in bytes) for the ASI input (188, 204, or N/A). Acquisition State Displays Full if the ASI and PSI tables have all been found. Otherwise, it will display Degraded if there are missing tables or None if no ASI or PSI tables have been found.
Chapter 5 Web GUI Setup and Monitoring Setting up SI Receive Parameters From the user interface of the D9824, click Input > Input Setup, expand Input Setup and then click SI Receive Setup. The SI Receive Setup page is displayed.
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Setting up Input Information Set the Frequency Tuning Mode, which determines whether to use the NIT to tune to other transports, or to force the tuning to user configuration settings. Select NIT and the receiver can change tuning parameters to use all transports available in the NIT.
Chapter 5 Web GUI Setup and Monitoring Setting up Muting Threshold Controls From the user interface of the D9824, click Input > Input Setup, expand Input Setup and then click Muting Thresholds. The Muting Thresholds page is displayed. Select Enable Threshold Muting to mute the transport stream and audio in the event of an unstable, poor, or loss of signal condition.
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Setting up Input Information The following displays the Transport Default C/N Margin Relationship: The Audio Mute for both DVB-S C/N Margin (dB) and DVB-S2 C/N Margin (dB) sets the DVB-S and DVB-S2 Carrier to Noise margins, in dB, below the audio outputs that will be muted.
Chapter 5 Web GUI Setup and Monitoring Viewing the Input Status From the user interface of the D9824, click Input > Input Setup > Input Status. The Input Status page is displayed. The Current Input Status section displays the same information shown in the Input Setup page.
Setting up Input Information Setting up the Channel Selections From the user interface of the D9824, click Input > Channel > Channel Selection. The Channel Selection page is displayed. Enter a channel number for up to 32 program entries. Alternatively, use the drop-down arrow to select an available channel.
Chapter 5 Web GUI Setup and Monitoring Viewing the Channel Status From the user interface of the D9824, click Input > Channel > Channel Status. The Channel Status page is displayed. The following table describes the channel information displayed: Parameter...
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Setting up Input Information Parameter Description SR Status Displays the status of an alternate authorized program/service from the same transport stream when the receiver is not authorized to view the primary program.This is an uplink initiated function that maps the alternate service to the original (primary) service PIDs, replacing the original service with the alternate service at the digital transport output.
Chapter 5 Web GUI Setup and Monitoring Configuring the Common Interface (CI) Information From the user interface of the D9824, click Input > Conditional Access > CI Setup. The CI Setup page is displayed. Select Enable in the CI CAM QUERY Support drop-down to query the CAM prior to decryption to ensure that the card can be decrypted.
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Setting up Input Information Select the CAM slot (CI Slot) to use for decryption. If you set the CI slot to AUTO for PE1, the software automatically assigns the slot capable of decrypting the stream. Note: If CI Slot is set to AUTO, Decrypt must be set to ON. Select TOP to use the top CAM slot for decryption or select BOTTOM to use the bottom CAM slot for decryption.
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Chapter 5 Web GUI Setup and Monitoring If you set by Parameter Settings PID ID Set Mode to PID and enter PID number. Stream Type Set Mode to Stream, select Stream Category (AUD, VID, SUBT, TTX, or USER) and enter Stream Instance of the stream type. There is an additional configuration if you select user as the Stream Category (see below).
Setting up Input Information Viewing the Common Interface (CI) Status From the user interface of the D9824, click Input > Conditional Access, expand CI Setup and then click CI Status. The CI Status page is displayed. The following table describes the CI Status:...
Chapter 5 Web GUI Setup and Monitoring Viewing the CA Status From the user interface of the D9824, click Input > Conditional Access > CA Status. The CA Status page is displayed. The following describes the columns in the CA Status table:...
Setting up Input Information Setting up the BISS Mode From the user interface of the D9824, click Input > Conditional Access > BISS. The BISS page is displayed. Select the Basic Interoperable Scrambling System (BISS) Mode for the receiver (Mode 1 or Mode E). All channels assigned to the PE identified as BISS CA- controlled in the PMT will be decrypted.
Chapter 5 Web GUI Setup and Monitoring Viewing the PSI Tables From the user interface of the D9824, click Input > Stream Details > PSI Tables. The PSI Tables page is displayed. You cannot make any changes in the PSI table and can only view the PSI tables received and their settings.
Setting up Input Information Viewing PSI Frequency Information From the user interface of the D9824, click Input > Stream Details > PSI Frequency. The PSI Frequency page is displayed. You cannot make any changes in the PSI Frequency table and can only view the available frequency plans stored in the receiver.
Chapter 5 Web GUI Setup and Monitoring Viewing the PSI Channels From the user interface of the D9824, click Input > Stream Details > PSI Channel. The PSI Channel page is displayed. You cannot make any changes in the PSI Channel table and can only view the available channels and their settings.
Setting up Input Information Viewing the PID Input Status From the user interface of the D9824, click Input > Stream Details > PID Input Status. The PID Input Status page is displayed. You cannot make any changes in the PID Input Status table and can only view the available channels and their settings.
Setting up Audio and Video Information Setting up the Video Parameters From the user interface of the D9824, click Audio & Video > Audio & Video > Video Decoding. The Video Setup page is displayed. Select the Primary Video Output format for local decoding. The options are Auto, HD 720p, HD 1080i, or SD.
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Setting up Audio and Video Information WSS Mode Description Passthrough Passes WSS unmodified as received by the receiver. Auto:Create Creates WSS to output the correct aspect ratio when performing aspect ratio conversion. Auto:Modify If WSS is present in the input stream, it is modified to output the correct aspect ratio when performing aspect ratio conversion.
Chapter 5 Web GUI Setup and Monitoring Setting up Closed Caption Mode From the user interface of the D9824, click Audio & Video > Audio & Video, expand Video Decoding and then click Captions. The Captions page is displayed. In the Preferred Closed Caption Mode, select the type of closed captioning to use if there are multiple available in the stream.
Setting up Audio and Video Information Setting up Subtitles From the user interface of the D9824, click Audio & Video > Audio & Video, expand Video Decoding and then click Subtitles. The Subtitles page is displayed. Select the Subtitle Control to use to display the program subtitles. The following...
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Chapter 5 Web GUI Setup and Monitoring BackGnd Option Description Shadow Applies an outline to the right side of each text character. No background box is applied to subtitles, i.e., text is visible directly on top of video. Opaque Applies a black box to each text character. Semi Applies a semi-transparent box to subtitle text.
Setting up Audio and Video Information Setting up VBI From the user interface of the D9824, click Audio & Video > Audio & Video, expand Video Decoding and then click VBI. The VBI page is displayed. Select to enable Vertical Interval Test Signal (VITS) on PAL Lines 17, 18, 330, or 331.
Chapter 5 Web GUI Setup and Monitoring Setting up Audio Parameters From the user interface of the D9824, click Audio & Video > Audio & Video > Audio Decoding. The Audio Decoding page is displayed. There are two audio settings. It allows you to configure the two balanced audio outputs on the rear panel (Audio 1 and Audio 2), known in the Web GUI as 1 and 2, respectively.
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Setting up Audio and Video Information Audio Status Description Indicates the program PID number (1 to 8191). Language Indicates the language code. Format Indicates the format of the audio input stream. Bit Rate Displays the bit rate of the audio input stream, in kbps. Displays the sample rate of the input audio stream, in kHz (32, 44.1, or 48 KHz).
Chapter 5 Web GUI Setup and Monitoring Setting up Cueing Parameters From the user interface of the D9824, click Audio & Video > Other Outputs > Cueing. The Cueing page is displayed. In the Cueing Mode drop-down menu, select whether cueing output should be DTMF tones or trigger pins.
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Setting up Audio and Video Information Select the Relay Mode that can be programmed to respond to an Alarm state, Warning statue, or the state of one of the eight cue trigger pins. The response is generated at the Cue Tone/Relay output on the rear panel of the receiver. The following table shows what the possible field settings are and their relationship to the receiver output: Relay Mode...
Chapter 5 Web GUI Setup and Monitoring Setting up Cue Tone Test From the user interface of the D9824, click Audio & Video > Other Outputs, expand Cueing and then click Cue Tone Test. The Cue Tone Test page is displayed.
Setting up Audio and Video Information Setting up Cue Tones From the user interface of the D9824, click Audio & Video > Other Outputs, expand Cueing and then click Cue Tone. The Cue Tone page is displayed. The Sequence Number lists the tone sequences. The receiver supports up to 16 tone sequences.
Chapter 5 Web GUI Setup and Monitoring Setting up Services to be Decoded by the D9824 Receiver From the user interface of the D9824, click Audio & Video > Other Outputs > Decode Enables. The Decode Enables page is displayed.
Configuring Transport Stream Information Configuring the ASI Output From the user interface of the D9824, click Transport Stream > Transport Handling > ASI Output. The ASI Output page is displayed. Note: After you make any changes, a successfully updated (session open) message appears.
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Chapter 5 Web GUI Setup and Monitoring If the Rate Control was set to User, set the maximum output bit rate in the User Rate field. This setting is used when the signal source is RF or ASI and allows you to set the output bit rate to a value expected by equipment connected to the ASI output.
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Configuring Transport Stream Information Descramble Description Descrambled Descrambles the output channel, and passes in-the-clear channels. Select Yes to insert null packets into the output to maintain output at a constant bit rate in the Null Packet Insertion drop-down menu. Otherwise, select No. The ASI Output Status section displays the current Output Rate (0 to 213 Mbps) and the available bit bandwidth (Free Bandwidth), in Mbps.
The changes are displayed, but not saved. You must click Apply to save and apply the changes. From the user interface of the D9824, click Transport Stream > Transport Handling, expand ASI Output and then click Digital Program Mapping. The Digital Program Mapping page is displayed.
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Configuring Transport Stream Information Click Edit. The DPM PE PID MAP window opens. Enter the Output Channel # you want to map to the input channel (Input Channel #). This value is only used if the PE Action was set to Map. You can enter a range from 1 to 65535.
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Chapter 5 Web GUI Setup and Monitoring 16 To remove a PID mapping, select the entry you want to remove and click Delete. 17 In the DPM Program Entry Setup section, each PE output can be synchronized to its input according to one of the four output modes. Select the program entry you want to synchronize and then click Resynchronize or click Resynchronize All to synchronize the inputs to the outputs according to the service assignments only.
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Select Mode-i and then click Mode-i Options to open the Mode-i Options (ASI) window. Mode-i is a customer-specific mode, only to be used if directed by Cisco. For more information, contact Cisco customer support.
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Chapter 5 Web GUI Setup and Monitoring Svc ID Description Valid Ch Only transmits the PSI tables for the mapped program if the program exists on the input stream. All Ch Transmits the PSI tables for the mapped program even if the program does not exist in the input stream.
Apply to save and apply your changes again Configuring the MPEGoIP Output From the user interface of the D9824, click Transport Stream > Transport Handling > MPEG over IP Output. The MPEG over IP Output page is displayed.
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Chapter 5 Web GUI Setup and Monitoring Note: After you make any changes, a successfully updated (session open) message appears. The changes are displayed, but not saved. You must click Apply to save and apply the changes. Note: Any changes made to the MOIP DPM values will automatically change the Output Mode to Full DPM Control, unless the output mode is set to No Output.
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Configuring Transport Stream Information Output Mode Description No Output No MPEGoIP output will be generated. Passthrough The output will be identical to the input. The output channel will not be modified. PE/PID remapping options, PSI regeneration and User Rate are not supported in this mode.
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Chapter 5 Web GUI Setup and Monitoring 10 Enter the Source UDP Port number (1 to 65535). 11 In the Send SAP drop-down list, select whether to send Session Announcement Protocol messages (Yes or No). 12 In the SAP ID Source drop-down field, select whether to send the user configured string, defined in the User SAP Identifier below, as the output stream name in a SAP announcement (Yes or No).
The changes are displayed, but not saved. You must click Apply to save and apply the changes. From the user interface of the D9824, click Transport Stream > Transport Handling, expand MPEG over IP Output and then click Digital Program Mapping.
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Chapter 5 Web GUI Setup and Monitoring For each DPM Program Entry, it displays the input channel number (Chl #) and channel name (Name), whether the PE is passed, dropped, or mapped (Action), the output channel (Output Ch#), and the PMT PID (PMT PID). Note: Any changes made to the DPM Program Entry Setup configuration automatically changes the Output Mode to Full DPM Control in the MPEG over IP Output page.
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Configuring Transport Stream Information Action Description Provides the flexibility to define all the outgoing PID numbers for a PE, including those not currently on transmission. 11 Enter a Stream Type to map within a PE to a specified PID (0 to 255). 12 Select the output program stream Category or service type.
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Select Mode-i and then click Mode-i Options to open the Mode-i Options (MOIP) window. Mode-i is a customer-specific mode, only to be used if directed by Cisco. For more information, contact Cisco customer support.
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Configuring Transport Stream Information Svc ID Description All Ch Transmits the PSI tables for the mapped program even if the program does not exist in the input stream. All Ch is only valid if the PAT, NIT, SDT and PMT are set to Regenerate.
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Verify that you are receiving a valid signal and that you have set up the channels that you want to pass, drop, or map. From the user interface of the D9824, click Transport Stream. Click ASI Output. In the Output Mode drop-down, select Full DPM Control.
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Configuring Transport Stream Information 11 Configure the input to output channel mapping in the Category drop-down. Video and PCR can be output on the same PID or different PIDs. If output on the same PID, they will appear identical to the input. 12 Click OK.
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Chapter 5 Web GUI Setup and Monitoring Parameter Description Drop 16 Click OK. 17 Click Apply. 78-4039426-01 Rev D...
Configuring System Settings Configuring System Settings Viewing the System Identification From the user interface of the D9824, click System Settings > System > Identification. The Identification page is displayed. The System page displays the parameters associated with the D9824 system, such as serial number, model number, and user addresses.
Chapter 5 Web GUI Setup and Monitoring Viewing Hardware Features and Base License Information From the user interface of the D9824, click System Settings > System, expand Identification and then click Features/Licenses. The Features/Licenses page is displayed. The Hardware Features section displays the hardware options installed in the current D9824 Advanced Multi Decryption Receiver.
Configuring System Settings Setting up IP Information From the user interface of the D9824, click System Settings > System > IP Settings. The IP Settings page is displayed. In the top section, you can set the parameters for communicating with other equipment via the Ethernet Data and Management ports for IP applications and upgrading application software.
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Chapter 5 Web GUI Setup and Monitoring The Protocol Control section allows you to control remote access protocols to the IRD (Telnet, SSH, DTX, HTTP, and SNMP). In the Telnet, SSH, DTX, and SNMP drop-down list, select Enable (default) to allow Telnet, Secure Shell, DTX, and/or SNMP connections.
Configuring System Settings Setting up IP Routing Information From the user interface of the D9824, click System Settings > System, expand IP Settings and then click IP Routing. The IP Routing page is displayed. In the MPE Data Filter Model drop-down, set whether all the MPE data is forwarded to the network (Forward None or Forward All).
Setting up SNMP Information and Trap Destinations Proceed as follows to set up SNMP information: From the user interface of the D9824, click System Settings > System, expand IP Settings and then click SNMP. The SNMP page is displayed. Set the Read Community String and the Write Community String to public (default) or custom string.
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Configuring System Settings Adding a Trap Destination Click Add in the Trap Destination Configuration section. Type the Trap Destination IP Address that sets the destination for SNMP trap messages for system events (i.e. fault messages). You can enter up to 12 characters (e.g., 155.128.100.200).
Chapter 5 Web GUI Setup and Monitoring Configuring Time/Clock Information From the user interface of the D9824, click System Settings > System > Time/Clock. The Time/Clock page is displayed. Set the Date Format of the receiver. The following formats are supported: YYYY_MM_DD, DD_MM_YYYY, MM_DD_YYYY.
Configuring System Settings Viewing the Alarm/Warning Status From the user interface of the D9824, click System Settings > Alarms > Status. The Status page is displayed. The Status page displays all the active event messages for the D9824 system. The Fault Summary section displays the Type of message (alarm or warning) and the number of alarms and warnings that have an active status (Number Active).
Setting up Alarms and Warnings To Set Up Alarms From the user interface of the D9824, click System Settings > Alarms > Setup. The Setup - Alarm Setup page is displayed. Select Enable Alarm/Warning Front Panel Reminder and the highest priority alarm flashes on the LCD display for a two-second interval every 10 seconds.
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Alarm/Warning Front Panel Reminder is de-selected. The Warning Setup section displays a list of the warning messages. For more information on warning messages, refer to Messages (see "D9824 Alarm Messages" on page 222). Set Enable/Disable to Yes and the warning message will be reported. Set to No and the warning is disabled and the Relay and Trap settings are ignored.
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Chapter 5 Web GUI Setup and Monitoring If current warning is enabled, set Trap to Yes and the SNMP trap message will be sent when the warning is set or cleared. Note: No is a read only value that indicates the setting is Yes, but is currently being suppressed because the warning is disabled (Enb is set to No).
Configuring System Settings Viewing Alarm/Warning History From the user interface of the D9824, click System Settings > Alarms > History. The History page is displayed. The Alarm and Warning History page displays all the past system event messages and their set and cleared dates and times. For more information on the alarm messages, refer to D9824 Alarm Messages (on page 222).
Chapter 5 Web GUI Setup and Monitoring Viewing Version Information From the user interface of the D9824, click System Settings > Versions > Versions. The Versions page is displayed. The Software Versions section displays the currently running loaded application version number, the factory loaded application version number, and the Host Boot version numbers.
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You can sort the columns by clicking on the column headings. Click Export to save the history information to a file. In the Download APP section, click Browse to select the new version of the D9824 Advanced Multi Decryption Receiver’s software application. The Choose File dialog opens.
Chapter 5 Web GUI Setup and Monitoring Setting up Import/Export Information From the user interface of the D9824, click System Settings > Settings File > Import/Export. The Import/Export page is displayed. In the Device Settings File Transfer section, you can export and/or import device settings and transport network information.
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Configuring System Settings Note: The FTP Password is not retained in the receiver. You must re-enter the password before initiating the backup or restore operation. Set the FTP Port Number of the FTP server used to store the backup/restore file. You can enter a port number in the range from 1 to 65535.
Chapter 5 Web GUI Setup and Monitoring Viewing the Backup/Restore Status From the user interface of the D9824, click System Settings > Settings File > Status. The Status page is displayed. The following table displays the Settings File Backup/Restore/Operation History...
(for example, User and Guest) are only allowed to modify their own passwords. Configuring the User Login Passwords From the user interface of the D9824, click System Settings > Security/Accounts > Account Management. The Account Management page is displayed. To configure the password complexity for all users: Note: This feature is only available to a user with Admin privileges only.
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It cannot contain username or reversed username. It cannot contain any of the following strings: cisco, sciatl, ocsic, ltaics, atlsci, icslta, or any string achieved by full or partial capitalization of letters. No letter is repeated more than three times in a ...
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Configuring System Settings In the Re-enter New Password, type the new login password again to confirm. Once the password change is successful, the user will be directed to the login screen to re-enter their username and password. Note: The Enter New Password and Re-enter New Password should be identical. Each user, including the admin user, can only modify their own password.
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Note: The New Password and Confirm New Password should be identical. In the Administrator Password field, enter your Administrator password used to log on to the D9824 web GUI. In the Account Type drop-down list, select User, Admin, or Guest. The following...
Select the Lock Level which restricts access and prevents unauthorized changes to the receiver settings (0, 1, 2, or 3). The default setting is 0. Note: For details on the four lock levels, see D9824 Receiver Lock Levels (on page 294).
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Important: Proceed with caution when changing the password as this operation cannot be undone. If the password is lost or is unavailable, contact Cisco customer support. In the Lock Level Settings page, click Change Lock Level Password. The Change Lock Level Password window is displayed.
Configuring System Settings Configuring Front Panel Settings From the user interface of the D9824, click System Settings > Security/Accounts > Front Panel. The Front Panel page is displayed. Select the Enable Automatic Front Panel Keyboard Lock to enable the front panel keypad lock state.
Chapter 5 Web GUI Setup and Monitoring Viewing Support Information Viewing Contact Information From the user interface of the D9824, click Support > Contact > Contact Information. The Contact Information page is displayed. The Contact Information page displays all the Cisco customer support information.
Viewing Support Information Viewing Diagnostic Logs From the user interface of the D9824, click Support > Logs > Diagnostic Logs. The Diagnostic Logs page is displayed. The Diagnostic Logs page displays all the system log messages with their dates and times.
Chapter 5 Web GUI Setup and Monitoring Viewing the Usage Counters From the user interface of the D9824, click Support > Logs > Usage Counters. The Usage Counters page is displayed. The following table describes the Usage Counter Information: Device Status Information Description Production Date &...
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Viewing Support Information Device Status Information Description Last Reset Reason Displays the reason for the last restart, i.e., power cycle or manual reset. Click Clear Reset Counter to clear the Clearable Reset Counter field and it resets the counter back to 0. 78-4039426-01 Rev D...
Chapter 5 Web GUI Setup and Monitoring Viewing Temperatures From the user interface of the D9824, click Support > Logs > Fans & Temperatures.The Fans & Temperatures page is displayed. The Board Temperature section displays the current operating temperature (Current), the maximum operating temperature (Maximum) that has been reached, and the average operating temperature (Average).
Viewing Support Information Viewing Alarm/Warning History From the user interface of the D9824, click Support > Logs > Alarm History. The Alarm History page is displayed. The Alarm and Warning History page displays all the past system event messages and their set and cleared dates and times. For more information on the alarm messages, refer to D9824 Alarm Messages (on page 222).
Chapter 5 Web GUI Setup and Monitoring Loading a Software Version From the user interface of the D9824, click Support > Service Actions > Service Actions. The Service Actions page is displayed. The S/W Version drop-down list allows you to select/load a different application version to your receiver.
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For FPGA downloads, you must click Reboot Receiver to manually reboot the D9824 receiver and complete the download. This is to facilitate the typical case in which the user intends to flash the FPGA file (no auto reboot) followed by an APP download (auto reboot).
Overview This chapter gives information to assist you in upgrading firmware to the D9824 Advanced Multi Decryption Receiver. It also describes how the status of the D9824 receiver is communicated via front panel LEDs. In This Chapter Front Panel LEDs ................220 ...
Chapter 6 Service and Maintenance Front Panel LEDs To help signal the status of operation or the presence of an alarm, the D9824 receiver makes use of front panel LEDs. The photograph below shows the location of the LEDs on the front panel of the D9824 receive.
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Front Panel LEDs Signal State/Color Explanation Off indicates all of the following conditions: no RF input signal is available, enabled or detected, or the input is muted. no ASI input is present. no valid inputs are available. 78-4039426-01 Rev D...
Chapter 6 Service and Maintenance D9824 Alarm Messages The status of the D9824 receiver and its immediate surroundings is reported to the front panel in the form of messages and alarms. You can enable or disable messages in the Alarm/Warning settings.
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D9824 Alarm Messages Alarm Message Message Cause/Remedy Description Severity Type Signal Status ASI Signal - No Cause: Loss of ASI Link Minor Content ASI/RF lock. Loss Locked, but no of Transport data. TS content. Invalid frequency parameters. External to IRD.
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Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type Signal Status Clear Tuning Tuning Minor Parameters Valid parameters are valid PE n: ISE Not Channel is not Cause: The Program Minor Auth authorized channel is unauthorized unauthorized for because the tier the current bits do not...
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D9824 Alarm Messages Alarm Message Message Cause/Remedy Description Severity Type PE n: ISE Not Channel uses an Cause: Non-SA Minor Auth unknown CA Conditional access conditional system not supported. access system. Remedy: Contact your (uplink) service provider to determine whether you are...
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Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type PE n: ISE Not Channel Cause: Uplink Uplink Minor Auth Unavailable - LEC configuration configuration timeout issue. issue. Remedy: Contact your (uplink) service provider to determine whether the LEC GDS data is being provided in the stream.
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D9824 Alarm Messages Alarm Message Message Cause/Remedy Description Severity Type CI Bottom Slot Initialization Fail Cause: CAM is Initialization of Major Status damaged or not CAM in bottom fully inserted, slot failed. hardware issue, CAM software crash or you don't...
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Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type PE n CI Status 1 or more ES Not Cause: Hardware At least 1 Major Descrambled issue, CAM elementary software crash or stream is not you don't have descrambled, subscription rights but the CAM is...
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D9824 Alarm Messages Alarm Message Message Cause/Remedy Description Severity Type Digital Mode-i PMT out Cause: Uplink PMT PID to be Major Program of range settings may have used for Mode- Mapping changed since i is outside of setting up the unit.
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Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type Shutdown User requested Cause: User Runnable Major Event APP change request requires application reboot or internal change requires system error. reboot. Remedy: If it is an internal system error fault, clear alarms, reset the unit, notify...
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D9824 Alarm Messages Alarm Message Message Cause/Remedy Description Severity Type Shutdown User requested Cause: User Restore Major Event service restore request requires operation reboot or internal required restart system error. Remedy: If it is an internal system error fault, clear...
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Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type Shutdown osal_SetDataForAl Cause: Possible Application Major Event lTasks software issue. initialization error. Remedy: Clear alarms, reset unit, notify customer service if problem persists. Shutdown aw_LoadFaultList Cause: Possible Application Major Event software issue.
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D9824 Alarm Messages Alarm Message Message Cause/Remedy Description Severity Type Shutdown dprm startup Cause: Possible Application Major Event software issue. initialization error. Remedy: Clear alarms, reset unit, notify customer service if problem persists. Shutdown dprm clear startup Cause: Possible Application...
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Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type Shutdown Memory allocation Cause: Possible Application Major Event error on DB table software issue. initialization construction error. Remedy: Clear alarms, reset unit, notify customer service if problem persists. Shutdown DB_Table_Cl::add Cause: Possible...
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D9824 Alarm Messages Alarm Message Message Cause/Remedy Description Severity Type Shutdown Memory Error: Cause: Possible Application Major Event AAA, Phase X software issue. initialization error. Remedy: Clear alarms, reset unit, notify customer service if problem persists. Shutdown Time Control Cause: Possible...
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Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type Shutdown http_init4: Cause: Possible Application Major Event FAILED to software issue. initialization allocate scratch error. Remedy: Clear buffer alarms, reset unit, notify customer service if problem persists. Shutdown HTTP - Cause: Possible Application...
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D9824 Alarm Messages Alarm Message Message Cause/Remedy Description Severity Type Shutdown VBI DB allocation Cause: Possible Application Major Event failed software issue. initialization error. Remedy: Clear alarms, reset unit, notify customer service if problem persists. Shutdown VBI Status DB Cause: Possible...
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Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type Shutdown Watchdog 'AAA' Cause: Possible Software Major Event has expired software issue. detected an error in Remedy: Clear operation. alarms, reset unit, notify customer service if problem persists. System Startup Set System Startup Cause: The unit...
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D9824 Alarm Messages Alarm Message Message Cause/Remedy Description Severity Type LMI setup LMI SDRAM Cause: Hardware DDR RAM on Major exhaust test failed issue. LMI bus not working. Remedy: Clear alarms, reset the unit, and notify customer service if the problem persists.
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Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type Param Storage DB Total Reset in Cause: Standard Non-volatile Major progress operation. storage system operation in Remedy: Clear progress. alarms, reset the unit, and notify customer service if the problem persists.
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D9824 Alarm Messages Alarm Message Message Cause/Remedy Description Severity Type Param Storage DB Populate failed Cause: Hardware Non-volatile Major issue. storage system failed during Remedy: Clear operation. alarms, reset the unit, and notify customer service if the problem persists. Param Storage...
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Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type Flash RECORD Cause: Hardware Major STORAGE MANAGER: issue. Corruption, Record contents and loss of Remedy: check error, configuration Clear alarms, reset erasing all data the unit, and notify customer service if the problem persists.
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D9824 Alarm Messages Alarm Message Message Cause/Remedy Description Severity Type LNB PS LNBPS: Over Cause: Possible LNB power Minor Loaded wiring or overload hardware issue. Remedy: Clear alarms, reset the unit, and notify customer service if the problem persists. LNB PS...
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Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type Signal Quality Poor Quality RF Cause: RF Signal Signal is locked Minor Signal quality is poor due but BER is to interference or beyond muting signal level issues. threshold.
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D9824 Alarm Messages Alarm Message Message Cause/Remedy Description Severity Type DL:NVS Flash APP/SAT7109/PP Cause: Possible Failed to read Major Failure C CRC/Write has hardware or or write flash Failed software issue. memory Remedy: Clear alarms, reset unit, and notify customer service if problem persists.
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Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type FPGA Temperature over Cause: Room FPGA Major Temperature Alarm threshold temperature too temperature is Alarm high, or air flow is above safe blocked. operating range. Remedy: Check openings on front and rear panels for blockage.
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D9824 Alarm Messages Alarm Message Message Cause/Remedy Description Severity Type MPoIP Status MPEGoIP Cause: Uplink Current Minor Overflow. Output settings may have transport rate Muted. Reduce changed since exceeds content. setup of the unit. configured rate Variable Bit for MPEG over Rate/Statmuxed IP output.
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Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type Boot Host FLASH Not Cause: Hardware Flash memory Major Found issue not detected. Remedy: Clear alarms, reset unit, and notify customer service if the problem persists. Boot Host EMI SDRAM Test Cause: Hardware RAM Failure -...
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D9824 Alarm Messages Alarm Message Message Cause/Remedy Description Severity Type Boot Secondary Set FLASH Not Cause: Hardware Flash memory Major Found issue. not detected. Remedy: Clear alarms, reset the unit, and notify customer service if the problem persists. Boot Secondary Set...
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Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type Decoder DB Startup failed Cause: Hardware Transfer of Major Processor Start issue. operational parameters to Remedy: Clear secondary alarms, reset the processor unit, and notify failed. customer service if the problem persists.
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D9824 Alarm Messages Alarm Message Message Cause/Remedy Description Severity Type FPGA status FPGA Init failed to Cause: Hardware FPGA setup Major go high issue. failure or the FPGA binary Remedy: Clear identity does alarms, reset the not match the unit, notify FPGA registers.
Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type FPGA status FPGA ID does not Cause: Hardware FPGA setup Major match FPGA issue. failure or the DESIGNATION FPGA binary Remedy: Clear identity does alarms, reset the not match the unit, notify FPGA registers.
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D9824 Alarm Messages Warning Message Message Cause/Remedy Description Type Transport Error Continuity Count Cause: Possible uplink Transport packet Error or signal issue. continuity count jumped. Possible Remedy: Clear packet loss. warnings, reset the unit, and notify customer service if the problem persists.
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Chapter 6 Service and Maintenance Warning Message Message Cause/Remedy Description Type Transport Error Clear Transport Rate Trap expires after 30 Error: FPGA seconds. Overflow Cleared CI Status Different CA Cause: Different CA Different CA Systems Systems in systems are used in the in Top/Bottom slots.
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D9824 Alarm Messages Warning Message Message Cause/Remedy Description Type VBI Data 2nd VBI PID Cause: Uplink Conflicting VBI data attempt to write configuration issue. on second VBI PID. same line Remedy: Contact uplink to verify expected VBI settings. VBI Data...
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Chapter 6 Service and Maintenance Warning Message Message Cause/Remedy Description Type SDT timeout # sdt # is lost Cause: Uplink is not No longer receiving sending or is sending Service Description. intermittently. Remedy: Clear warning. If the problem persists, determine if uplink is sending the current SI information table.
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D9824 Alarm Messages Warning Message Message Cause/Remedy Description Type PAT timeout # pat # is lost Cause: Uplink is not No longer receiving sending or is sending Program Association intermittently. Table. Remedy: Clear warning. If the problem persists, determine if uplink is sending the current SI information table.
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Chapter 6 Service and Maintenance Warning Message Message Cause/Remedy Description Type CAT timeout # cat is lost Cause: Uplink is not No longer receiving sending or is sending Conditional Access intermittently. Table. Remedy: Clear warning. If the problem persists, determine if uplink is sending the current SI information table.
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D9824 Alarm Messages Warning Message Message Cause/Remedy Description Type MCT Timeout # Set mct # is lost Cause: Uplink is not No longer receiving sending or is sending Inband Control Table. intermittently. Remedy: Clear warning. If the problem persists, determine if uplink is sending the current SI information table.
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Chapter 6 Service and Maintenance Warning Message Message Cause/Remedy Description Type Memory Usage Excessive Cause: Possible software Software exceeding Secondary (stack/partition) issue. allowable memory memory usage usage. Remedy: Clear warnings, reset the unit, and notify customer service if the problem persists.
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D9824 Alarm Messages Warning Message Message Cause/Remedy Description Type FW: Resource Memory or List Cause: Possible software Software exceeding Use Second Near Full issue. allowable usage of internal constructs. Remedy: Clear warnings, reset the unit, and notify customer service if the problem persists.
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Chapter 6 Service and Maintenance Warning Message Message Cause/Remedy Description Type Restore Failure Bad Content Cause: Import file may Item in import file is Reason be corrupted, or from a not valid for this different version of software and import application software.
Chapter 7 Customer Information If You Have Questions If you have technical questions, call Cisco Services for assistance. Follow the menu options to speak with a service engineer. Access your company's extranet site to view or order additional technical publications. For accessing instructions, contact the representative who handles your account.
Appx auto letter Appendix A Technical Specifications Introduction This appendix contains the technical specifications for the D9824 Advanced Multi Decryption Receiver. Note: The technical specifications are subject to change without prior notice. In This Appendix L-Band Input and Processing ............266 ...
Appendix A Technical Specifications L-Band Input and Processing General Parameter Specification System MPEG-2/DVB Compatible DVB-S EN 300 421, EN 300 468 Demodulation DVB-S QPSK, DVB-S2 QPSK and 8PSK Number of RF Inputs 4 (only one active at a time) LNB LO Stability DVB-S and DVB-S2 Symbol Rate Stability...
L-Band Input and Processing LNB Power and Control Parameter Specification Voltage 13 V Vertical/circular right, (RF1to RF3, RF4 does not 18 V Horizontal/circular left have an LNB supply) Current 350 mA maximum LNB Alarms: No load - 6 mA Overload - 360 mA minimum DVB-S/DVB-S2 DVB-S/DVB-S2 Satellite Receiver Parameter...
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Linear Channel and IF (BW = Symbol Rate) Loop configuration C/N = Eb/No + 10 log (2 x FEC X 188/204) The D9824 receiver displays the C/N Ratio. DVB-S2 Error Rate Performance Es/No (C/N) Ratio Mode Simulated Es/No (dB) for...
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L-Band Input and Processing Mode Simulated Es/No (dB) for Typical Performance (dB) in FEC Frame length = 64,800 Linear Channel and IF Loop configuration QPSK 4/5 4.68 QPSK 5/6 5.18 QPSK 8/9 6.20 QPSK 9/10 6.42 8PSK 3/5 5.50 8PSK 2/3 6.62 8PSK 3/4 7.91...
Appendix A Technical Specifications Video Inputs/Outputs and Processing General Parameter Specification System MPEG-2/DVB Compatible EN 300 421, EN 300 468 Video Outputs Analog SD Video Output Item Test Signal Specification CVBS1 Specification CVBS2 Number of One SD source One SD source program Channels program Video...
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Video Inputs/Outputs and Processing Item Test Signal Specification CVBS1 Specification CVBS2 Frequency FCC multi-burst 0.5 MHz, 0 dB 0.5 MHz, 0 dB Response 1.25 MHz, 0 dB ± 0.2 dB 1.25 MHz, 0 dB ± 0.2 dB 2 MHz, 0 dB ± 0.2 dB 2 MHz, 0 dB ±...
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Appendix A Technical Specifications Item Test Signal Specification CVBS1 Specification CVBS2 Frequency VITS18 0.5 MHz, 0 dB 0.5 MHz, 0 dB Response 1 MHz, 0 dB ± 0.2 dB 1 MHz, 0 dB ± 0.2 dB 2 MHz, 0 dB ± 0.3 dB 2 MHz, 0 dB ±...
Video Inputs/Outputs and Processing Linearity 5-step Interchannel Delay 100% Color Bars 2 ns 2 ns DC Offset ± 50 mV ± 50 mV Return Loss DC to 30 MHz, -20 dB DC to 30 MHz, -20 dB Aspect Ratio Item Specification Aspect Ratio Conversions for Down- Aspect Ratio Conversions for SD Programs...
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Appendix A Technical Specifications Item Specification DVB Scrambling BISS Mode 1, BISS Mode E DVB-CI (Future Use) Interface: 2 CI slots - EN 50221 CA Method: Multicrypt, Simulcrypt, Roscrypt (CI only supports one Roscrypt CAM at a time) CAS: Irdeto, Viaccess, Nagravision, Conax CAS: MediaGuard, Cryptoworks available in an anticipated future software release Note: Viasat (uses NDS/VideoGuard) only authorizes decoders...
Transport Stream Outputs Transport Stream Outputs ASI Output Item Specification Number of outputs Type of connector 75 ohms BNC Output impedance 75 ohms according to EN 50083-9 Data amplitude 800 mV peak-peak ± 10% according to EN 50083- Return loss >17 dB, 27 to 270 MHz Transport stream bit rate 1 to 120 Mbit/s ±...
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Appendix A Technical Specifications Item Specification Type of connector RJ-45, 100/1000 BaseT Output modes IPv4 datagrams IP Addressing Multicast TS Input up to 5 PIDs Bit Rate up to 10 Mbps (for 1500 byte packets) 78-4039426-01 Rev D...
Control, Management and Data Interfaces Control, Management and Data Interfaces Ethernet Management Interface Item Specification Number of connectors Type of connector Eight-pin RJ-45 Ethernet type 100/1000 BaseT Required setup IP address, default gateway and subnet mask Alarm Interface Item Specification Number of outputs 1, with one set of contacts closed and one set open during normal operation.
Appendix A Technical Specifications Power and General Specifications General Item Specification 2 lines of 40 characters, backlit LCD. Keypad Arrow keys, 0 to 9, SELECT, MENU, INFO, ADV, MAP, APPLY and NAV keys. LEDs Green LED for Signal status. Red LED for Alarm indication.
Power and General Specifications Mechanical Item Specification Height 1 U (4.37 cm) (1.72”) Width 44.07 cm (17.35”) Depth 35.0 cm (13.78“) Weight 4.5 kg (10 lb.) Environment Item Specification Storage General The product is within the original packaging. Humidity 5 - 95% non-condensing Temperature -20 - +70°C (-4 to 158°F) Operation...
Appx auto letter Appendix B Default Settings Introduction The D9824 Advanced Multi Decryption Receiver is factory configured with default settings unless you have requested a custom factory configuration. This appendix lists the factory default settings. In This Appendix Factory Default Settings ..............282 ...
Factory Default Settings Parameter Default InputIQ Auto NetID LNB Power 22kHz Tune Mode Parameter Default Service List Mode Rigorous Frequency Tuning Use BAT in Service List Use NIT in Service List Use SDT in Service List Use PAT in Service List Note: A factory reset does not change the IP settings.
Appendix B Default Settings Parameter Default Password Complexity Full Complexity Checking Video Parameter Default PV Format Auto SD Format Auto Tri-Synch (Front Panel only) Disabled TV A/R Convert None WSS Mode Passthrough Audio Parameter Default Stereo/Mono Stereo AC3 Compression RF Mode Left (dB) Right (dB) PMT Source...
User Rate Output Mode No Output Descramble Mode Descrambled Insert Null Packet Instance Name MPEG over IP 1 MOIP Send SAP SAP ID Cisco Default SAP DestAddr 225.1.1.1 UDPPort 49152 SrcPort TS/IP Min IP/s PCR@IP Start Mgmt Port Mode No Output...
Factory Default Settings DPM - ASI Parameter Default 8192 Drop OutCh 8191 Map Mode SVC ID & PID Duplic Mode Pkt Copy Unref Drop PSI Options Drop All PSI Rate SA Std Service ID Valid Ch Pass Pass Pass TSDT Pass Pass NITO...
DPM Default Settings for Different Output Modes DPM Default Settings for Different Output Modes The DPM parameters are preset to default settings for each DPM Output Mode. The default settings for particular Output modes have been preset to optimize the output when PID mapping is required.
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Appendix B Default Settings Output Mode No Output Passthrough Service MAP Svc Full DPM Chans Only Passthrough Chans Only Control If Descramble If Descramble If Descramble If Descramble Actual Displayed Mode is set to Mode is set to Mode is set to Mode is set to Value Descrambled,...
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Value PE Action (all Drop Pass Pass Actual PEs) Value The following table contains values passed to the DPM for the D9824 MOIP only: Output Mode SPTS Service Chans SPTS MAP Svc SPTS Full DPM Only Chans Only Control Map Mode Svc ID &...
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Appendix B Default Settings Output Mode SPTS Service Chans SPTS MAP Svc SPTS Full DPM Only Chans Only Control NITO Drop Drop Actual Value Regen Regen Actual Value SDTO Drop Drop Actual Value Drop Drop Actual Value Pass Pass Actual Value Pass Drop Actual Value...
Appx auto letter Appendix C Lock Levels Introduction This appendix contains the lock levels for the D9824 Advanced Multi Decryption Receiver. In This Appendix D9824 Receiver Lock Levels .............. 294 78-4039426-01 Rev D...
Appendix C Lock Levels D9824 Receiver Lock Levels Four (4) lock levels (0, 1, 2, 3, and 4) are available for protecting your receiver and its settings against unauthorized use or modification (see the table below for full details). Level...
D9824 Receiver Lock Levels Closed Caption Parameter Lock Level Preferred Mode Subtitles Parameter Lock Level Op Mode Lang Menu Lang List PMT Order Manual Entry Imitext Position Foreground Background Download Parameter Lock Level Mode DL Type DL Bank Command Runnable Application...
Appendix C Lock Levels Parameter Lock Level Sys Name Sys Location Sys Contact Trap Destination Parameter Lock Level Index IP Addr Active Settings Parameter Lock Level ACQ Mode CA Mode Input Sel Freq Sel Ser List Mode Use BAT Use NIT Use SDT Use PAT Active Tuning...
D9824 Receiver Lock Levels Parameter Lock Level Input Modulation Frequency Sym Rate LNB Power Polarization 22 kHz Tone Rolloff Active Inputs Parameter Lock Level RF Sel Key LNB Type LNB Trim1 LNB Trim2 Crossover LO Select LOF1 LOF2 Orbital Pos...
Appendix C Lock Levels BISS Parameter Lock Level Mode BISS 1 SW BISS E SW BISS E ID Program Entry Parameter Lock Level PE Index Channel Num CA Resource Resource ID CH Cmd Program Status Parameter Lock Level PE Index Channel Num Decode Enable Parameter...
D9824 Receiver Lock Levels Power On Parameter Lock Level Clr Reset Count User Setting Parameter Lock Level Date Format Time Format GMT Offset KB Lock Enable KB Lock Timeout M1 Port Type M2 Port Type Contrast Menu Type Clear ADP...
Appendix C Lock Levels Parameter Lock Level Stream CAT Stream Inst Action Output PID IP Configuration Parameter Lock Level Enabled Instance Name TP Proto Dest Addr SAP Multicast IP Addr Dest Port Src Port Min IP Per Sec PCR Addition PCR @IP Start Send SAP SAP ID...
D9824 Receiver Lock Levels Warning Setting Parameter Lock Level Name Enable Relay Trap Fault Status Parameter Lock Level Text ID Fault Num Name Type Severity Last Date Time Trap State Details Relay Fault History Parameter Lock Level Sequence Name Type...
Appx auto letter Appendix D Compliance Introduction This appendix contains the compliance information for the D9824 Advanced Multi Decryption Receiver. Appe In This Appendix Applicable Standards and Notices ........... 308 Declaration of Conformity ..............310 78-4039426-01 Rev D...
Compliance Applicable Standards and Notices Safety The D9824 Advanced Multi Decryption Receiver has been approved for safety by the Standards Council of Canada and the OHSA (NRTL) Accredited Testing Laboratory to the following standards: CAN/CSA C22.2 No. 60065-03 Incl. AM1 - Audio, Video and Similar Electronic Apparatus - Safety Requirements UL Std.
Applicable Standards and Notices FCC Notices This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when operated in a residential installation.
Alarm Interface • 277 Configuring Transport Stream Information • 165 Alarm Setting • 304 Alarms • 222 Connecting AC Power to the D9824 Receiver • Alarms/Warnings • 116 Connecting the ASI Input • 21 Analog Audio Outputs • 273 Connecting the ASI Output • 23 Analog SD Video Output •...
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Maintenance of EMC Compliance • 2 External Alarm System Connector • 23 Mechanical • 279 MOIP1 • 91 Mounting the D9824 Receiver to a Rack • 17 Factory Default Settings • 282 MPE Output • 13, 275 Fault History • 305 MPEGoIP Output •...
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Index Program PIDs • 48 Program Status • 49, 300 Protocols • 68 To Change the Download Application • 216 PSI - Channels • 117 To Set Up Warnings • 195 PSI - Frequency Plan • 117 Top/Bottom Slot • 85 PSI - Tables •...
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This document includes various trademarks of Cisco Systems, Inc. Please see the Notices section of this document for a list of the Cisco Systems, Inc. trademarks used in this document. Product and service availability are subject to change without notice.