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3. Disable memory mirroring and sparing. If this action eliminates the mismatch, check IBM
Support site for information related to this problem.
4. Reflash UEFI firmware.
5. Replace DIMM
6. (Trained Service technician only) Replace Processor.
•
S.51009 [S.51009] No system memory has been detected.
Explanation: No Memory Detected
Severity
Error
User Response
Complete the following steps:
1. Make sure that one or more DIMMs are installed in the server.
2. If no memory fault is recorded in the logs and no DIMM connector error LEDs are lit, verify that
all DIMM connectors are enabled using the Setup utility or the Advanced Settings Utility (ASU).
3. Re-Install all DIMMs verifying the correct population sequence, according to the service
information for this product.
4. (Trained service technician only) Replace the processor.
5. (Trained service technician only) Replace the system board.
•
S.5100A [S.5100A] Memory is present within the system but could not be configured. Please
verify that the memory configuration is valid.
Explanation: No Usable Memory Detected
Severity
Error
User Response
Complete the following steps:
1. Make sure that one or more DIMMs are installed in the server.
2. If no memory fault is recorded in the logs and no DIMM connector error LEDs are lit, verify that
all DIMM connectors are enabled using the Setup utility or the Advanced Settings Utility (ASU).
3. Reseat all DIMMs ensuring that DIMMs are installed in the correct population sequence,
according to the service information for this product.
4. Clear CMOS memory. Note that all firmware settings will revert to the defaults.
5. Reflash UEFI firmware.
6. (Trained service technician only) Replace the processor.
7. (Trained service technician only) Replace the system board.
•
S.58008 [S.58008] A DIMM has failed the POST memory test.
Explanation: DIMM Failed Memory Test
Appendix B. UEFI (POST) error codes
417
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Troubleshooting
