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Have questions about your Prepaid phone? You’re in the right place. Find out how to set up and use your phone, access special features, get help and lots more. We’re here to help.
About your phone Speaker Back camera Front camera Headset jack Flash Volume buttons Power/Lock button Microphone MicroSD card slot Fingerprint sensor USB/Charger port NOTE: Devices and software are constantly evolving—the screen images and icon you see here are for reference only.
Setting up your phone Your phone already has a SIM card installed. Step 1. Remove the back cover Place your fingernail in the notch at the bottom coner of the back cover and pry off the cover. Optional: Insert the microSD card If you have a microSD card, slide the microSD card into the microSD card slot with the gold contacts facing down.
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Step 3. Charge the phone Before turning on your phone, charge it fully. Insert the small end of the USB cable into the phone. Insert the larger end into the charger and plug it into an outlet. WARNING: Only use approved chargers with your device. Incompatible chargers or tampering with the charger port could damage your device and void the warranty.
Using your phone Touch screen tips Use touch gestures to move around the screen, open menus, select items, zoom in and out of web pages and more. There are several touch gestures recognized by your phone: • Swipe—Swipe by quickly sliding your finger in any direction. •...
Verizon Cloud Verizon Cloud offers secure online storage to back up your contacts and sync them with your other Cloud-connected devices. To learn more go to vzw.com/Cloud. Making a call 1. From the Home Screen, tap the Phone icon 2. Enter the number you want to call or search the first letters of the contact’s name and select the contact.
Setting up Voice Mail 1. Dial *86 and press Send. 2. When you hear a greeting, press # to interrupt. 3. Follow the setup instructions. Checking Voice Mail From your phone: 1. Dial *86 and press Send. 2. Follow the instructions. From other phones: 1.
Services and features Calling features • Domestic Long Distance • Domestic Roaming • 411 Search • Caller ID • Caller ID Blocking • Call Waiting • 3-Way Calling • Call Forwarding Text messaging* 1. From the Home screen, tap the Message+ icon 2.
Picture and video messaging* Take pictures or videos and send them to almost any email address, or to other phones. 1. From the Home screen, tap the Camera icon to start the camera or video recorder. 2. Capture the picture or video. 3.
International services Your phone is enabled to call or text internationally. For additional details including rates visit vzw.com/prepaidglobal. Location based services This phone can determine its location, which is useful for services such as navigation, shopping and weather. For your safety, it’s defaulted to acquire your location only when you dial 911.
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VZ Navigator® Select the app or download it from the Google Play™ Store. Go to verizonwireless.com/navigator for more details and pricing. Your wireless device can determine its (and your) physical, geographical location (“Location Information”) and can associate Location Information with other data. Additionally, certain applications, services and programs are capable of accessing, collecting, storing and using Location Information and disclosing Location Information to others.
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Support and more The Help app gives you tips, videos and other information on how to use your phone, including: Making calls Voice mail Sending texts Getting apps Taking photos Accessibility settings: From the Home screen swipe up > Settings > Accessibility.
Important customer information The services described in this brochure are only for your personal use. They are subject to the Customer Agreement, your Calling Plan, the Verizon Wireless Privacy Principles and Internet Privacy Policy (both of which can be viewed at verizonwireless.com and the following terms and conditions, as applicable.
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Using TTY and TDD networks TTY (Text Telephony) and TDD (Telecommunications Device for the Deaf) allow individuals who are deaf, hard of hearing, or have speech or language disabilities to communicate by telephone. When a user types his or her conversation on a TTY keyboard, it is transmitted as tones through the telephone.
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For additional information, visit the Verizon Content Policy at responsibility.verizon.com/contentpolicy. Your Verizon Wireless customer agreement terms and conditions and certain other specifically identified terms govern your use of any Verizon Wireless products and services. Prepaid calling plans If you want to change from prepaid service to postpay service, any remaining funds in your account will be credited to your postpay account.
Verizon Wireless prepaid If you are on a Prepaid Monthly Plan, you must have a sufficient account balance at the time of renewal to cover the Monthly Access in order to receive your plan benefits. Monthly Access will be charged on the same date each month, unless you have insufficient funds to cover the Monthly Access.
If your mobile device becomes unresponsive, try a reboot—press and hold the Power button until the screen goes dark and your device restarts. Your mobile device uses a removable battery. Only use Motorola Original batteries for safety and best performance.
Copyright & Trademarks MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and other marks are trademarks of Google Inc. microSD Logo is a trademark of SD-3C, LLC.