Table of Contents Introduction About the User Guide Descriptions in the User Guide Help Get Started Your Phone at a Glance Insert Cards SIM Cards Remove the Band Install SIM and Memory Cards Replace the Band Charge Your Phone Battery Turn Your Phone On and Off Turn Your Screen On and Off Activation and Service Complete the Setup Screens Retrieve Data from Your Old Phone Basic Operations Your Phone’s Layout Adjust the Sound Volume Find Your Phone Number Touchscreen Navigation App List Search Google Now Voice Search on the Home Screen Voice Commands Moto Assist and Moto Display Enter Text Touchscreen Keyboard Text Entry Settings and Dictionary Tips for Editing Text Voice Typing...
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Your Phone Interface Your Home Screen Status Bar Status Bar Notifications Phone App Make Phone Calls Call Using the Phone Dialer Call from History Call from Contacts Call a Number in a Text Message or Email Message Call from Favorites Call Emergency Numbers Receive Phone Calls Voicemail Activate Your Voicemail Voicemail Notification Visual Voicemail Set Up Visual Voicemail Retrieve Voicemails in Visual Voicemail Visual Voicemail Options Change Your Greeting or Password Phone Call Options In-call Options Make a 3-Way Call Contacts Get Started with Contacts Add a Contact Save a Phone Number Edit a Contact Sync or Transfer Contacts Call or Text Contacts Make or Add Groups Messaging and Internet Gmail and Google Create a Google Account Gmail Accounts Edit Account Settings...
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Email Add an Email Account (POP or IMAP) Add a Corporate Sync Account Compose and Send Email Virtual Private Networks (VPN) Prepare Your Phone for VPN Connection Add a VPN Connection Connect to or Disconnect from a VPN Share Your Phone Text and Multimedia Messaging Send a Text Message Send a Multimedia Message (MMS) Save and Resume a Draft Message New Messages Notification Message Options Chat Using Hangouts Download Apps from the Web Wireless Emergency Alerts Your Cloud Chrome Browser Camera and Video Take Photos Photo Options Edit, Share or Delete Photos Record Videos Capture Your Screen View Photos and Videos Edit Your Gallery Photos Useful Features Calendar Clock Calculator Google Docs Facebook Google Play Store Find and Install an App Create a Google Wallet Account...
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Request a Refund for a Paid App Manage or Remove Apps Google Maps Google Play Music Get Music Tips and Tricks Watch on Google Play Google+ Google Play Games Google Play Books Google Play Newsstand FM Radio YouTube Update Your Phone Update Your Profile Connectivity Wi-Fi Turn Wi-Fi On or Off Wi-Fi Search and Connect Wi-Fi Modes Bluetooth Connections Turn Bluetooth On or Off Connect New Devices Reconnect Devices Disconnect Devices Rename the Phone Rename a Paired Device Connect Your Phone to Your Computer Settings Wireless and Network Settings Wi-Fi Settings Bluetooth Settings Data Usage Airplane Mode Default SMS App VPN Settings Mobile Networks Settings...
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Emergency Broadcasts Moto Settings Display Settings Sound and Notification Settings Volume Audio Effects Volume adjustments Also vibrate for calls Interruptions Ringtones Other sounds App Notifications Storage Settings SD Card USB Computer Connection USB Storage Battery Settings Check Battery Usage Battery Saver Settings Tips to Monitor and Conserve Battery Power Charging the Battery Apps Settings Users Settings Location Settings Security and Screen Lock Settings Set Up Screen Lock Encrypt Your Phone Set Up SIM Card Lock Make Passwords Visible Device Administration Unknown Sources Storage Type Trusted Credentials Install Certificates from SD Card Screen Pinning Apps with Usage Access Account Settings...
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Language and Input Settings Language Settings Keyboard and Input Method Settings Voice Input Voice Search Text-to-speech Output Mouse/Trackpad Motorola Privacy Settings Backup and Reset Settings Reset Your Phone Motorola ID Settings Activate Device Settings System Update Date and Time Settings Accessibility Settings TalkBack Switch Access Braille Captions Zoom with Magnification Gestures Large Text High Contrast Text Power Button Ends Call Auto-rotate Screen Speak Passwords Accessibility Shortcut Text-To-Speech Output Touch & Hold Delay Color Inversion Color Correction Sound Volume and Vibrate Settings Display Brightness Touchscreen and Keys Messaging Hearing Aids Printing Settings...
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About Phone Copyright Information For Assistance Troubleshooting Sprint Account Information and Help Sprint Account Passwords Manage Your Account Sprint Support Services Motorola Mobility LLC Global Limited Warranty Safety, Regulatory & Legal Index...
Descriptions in the User Guide Descriptions in this guide may vary based on your phone's setup at the time of purchase and other settings you may have selected. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by tapping located above the bottom center of the phone. In this user guide, the phone may be referred to either as "phone" or a "device." A microSD™ or microSD™ card is referred to as an "SD Card" or a "memory card." Note: Certain apps and features may not be available in all countries. Help Get help for your phone in a few different ways. As you select explore your new phone, many features provide initial assistance to get you started. In almost every Google app, you can get help. From home, tap > Help and Feedback. View the Google Help Centers online at www.google.com/support. From home, tap Apps > Help for general instructions with your phone. From home, tap Menu and check for any help files. For ongoing hints to enhance your phone use turn on Moto Care, from home, tap Apps > Settings > Motorola Privacy > Enhanced Device support. You receive notifications on how to improve apps use, battery charging, and more. Introduction...
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For help customizing your phone features, from home, tap Apps > Moto For online Sprint assistance, from home, tap Apps > SprintZone Start finding your way around: Tap: Select an icon or option. Touch and hold: Open options for items in lists or copying a shortcut icon from the apps screen to the home screen. Swipe: Scroll through lists or between screens. Back: Tap Back to go to the previous screen. Home: Tap Home to return to the home screen. Overview: Tap Overview to see your recent apps, and tap an app to reopen it. To remove an app from the list, swipe it left or right. To scroll the list, swipe up or down. Close keyboard: To close a touchscreen keyboard, tap Note: For more actions, see Touchscreen Navigation. Tip: During a call, you can leave the call screen and search or look at other screens and settings. To return to the call screen, tap Home > Phone > Return to call in Progress. Introduction...
Get Started The following topics give you all the information you need to set up your Moto E™ and Sprint service the first time. Your Phone at a Glance The following illustration outlines your phone’s primary external features and keys. Note: Your phone may look a little different. Important: This product meets the applicable national or international RF exposure guidance (SAR guideline) when used normally against your head or, when worn or carried, at a distance of 1.5 cm from the body. The SAR guideline includes a considerable safety margin designed to assure the safety of all persons, regardless of age and health. Caution: Before using your phone, please read the safety, regulatory and legal information provided with your product. Get Started...
Insert Cards Your phone's SIM card may already be installed. If you have an optional microSD card insert it before turning on your phone. SIM Cards The SIM card is an IC card containing phone numbers and other customer information. About the SIM Card Keep the following in mind when handling a SIM card. Customer is responsible for any damage caused by inserting SIM Card in another-brand IC card reader, etc. The company is not responsible in such case. Always keep the SIM card clean. If necessary wipe it clean with a dry, soft cloth. Avoid applying labels as this may damage SIM Card. See instructions included with SIM Card for handling. SIM Cards are the property of the company and are replaceable (at cost) in case of loss/damage. Return SIM Card to the company when cancelling your subscription. SIM Card specifications and performance may change without notice. It is recommended that you keep a separate copy of information that is stored on SIM Card. The company is not responsible for damages from stored information that is lost. Always follow emergency procedures to suspend service if your SIM Card or phone (SIM Card inserted) is lost/stolen. For details, contact Customer Service. Always power off phone before inserting/removing SIM Card. Remove the Band The band around the edge of your phone covers the SIM and memory card slots. Remove the band to access the slots for SIM cards or an optional memory card (microSD). Note: If you have no cards to install then skip removing the band.
2. Pry the band off to expose the card slots. Caution: Don't use tools to remove the band—doing so may damage your phone. Install SIM and Memory Cards Put in the SIM card (if it’s not already in) and an optional, for memory expanding, microSD card. SIM - With the gold contacts facing up, push the SIM card into the top slot. Memory card (microSD) - With the writing facing up, push the card into bottom slot until you hear a faint click. Caution: Make sure you use the correct size SIM card, and don’t use adapters with your SIM card. Note: To remove a card from a slot, push it in to release it. Then slide it out. Get Started...
Replace the Band Replace the band and power on. To replace the band: 1. Align the top of the band with the phone 2. Match up the band's Power and Volume keys with the phone. 3. Snap on the bottom then press around the whole edge until the band is in place. 4. Press and hold the Power key to turn the phone on. Note: Your phone’s battery should have enough charge for the phone to turn on and find a signal, run the setup application, set up voicemail, and make a call. You should fully charge the battery as soon as possible. Charge Your Phone Battery You may need to charge the phone battery to begin setting up your phone. Your phone may already be partly charged. 1. Plug the USB connector into the charger/accessory jack on the bottom of your phone. 2. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to three hours. Your phone may turn on when you connect the AC adapter to the outlet—this is normal. Get Started...
Tip: With the AC adapter plugged in, the time needed to charge your phone displays on the home screen. Warning: Don't try to remove or replace the battery yourself—doing so may damage the battery and could cause burning and injury. If your phone becomes unresponsive, try a reboot—press and hold the Power key until the screen goes dark, and your phone restarts. Any time you want to see what's using up phone battery power, tap Apps > Settings > Battery. For tips on saving battery power, see Battery Settings. Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On Press and hold the Power key. Turn Your Phone Off 1. Press and hold the Power key to open the power off pop-up. 2. Tap Power off to turn the phone off. ® Note: To change Wi-Fi, Bluetooth , Airplane mode, and other settings, at the top of the screen drag the status bar with two fingers. For even more settings, tap Turn Your Screen On and Off Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock ...
Turn the Screen Off When Not in Use To quickly turn the screen off, press the Power key. Pressing the Power key again will turn on your phone screen and show the lock screen. To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off. Note: For information on how to adjust the time before the screen turns off, see Display Settings. Note: For information on how to set up a screen lock, see Set Up Screen Lock. Turn the Screen On and Unlock It 1. To turn the screen on, press the Power key. 2. Swipe up to unlock the screen. If you have set up a screen lock, you will be prompted to draw the pattern or enter the password or PIN. See Set Up Screen Lock. Note: During a call, your screen might stay dark if the sensor just above the top of the screen is covered. Don't use covers or screen protectors (even clear ones) that cover this sensor. Activation and Service Follow the instructions below to activate your phone and Sprint Prepaid service. Get Started...
Register Your Phone on Sprint Prepaid 1. From your computer, visit sprint.com/prepaidactivate. 2. Choose an activation option and click Next. Then enter your zip code and click Next. 3. When prompted, enter the serial number (MEID DEC) printed on the label on your phone's packaging. 4. Follow the instructions to select a plan and payment method. If you're swapping phones or bringing your number over from a different carrier, follow the prompts to sign in or provide additional information. 5. Continue to follow the instructions to program your phone. Once you see the “Congrats” page, your phone and plan are activated. To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/prepaidsupport for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-855-639-4644 from another phone Note: If you are having any difficulty with activation, visit sprint.com/prepaidsupport for assistance. Activate Your Phone After completing the account setup on sprint.com/prepaidactivate, simply turn your phone on. It is designed to activate automatically. Press and hold the Power key to turn your phone on. Your phone is designed to activate automatically. When you turn the phone on for the first time, you should see a Hands Free Activation screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue. If your phone is still not activated, visit sprint.com/prepaidsupport for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-855-639-4644 from another phone. Complete the Setup Screens The setup screens help you set up certain features and preferences on your phone. Once your ...
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2. Select Wi-Fi: Sign on to an available Wi-Fi network. For secured Wi-Fi networks, you will need to enter a password. You can skip this option until later however, you will need it to complete all downloads. See Wi-Fi for more details. Tap ACCEPT AND CONTINUE. 3. About your privacy: Tap Privacy Settings to see the privacy options, then tap ACCEPT AND CONTINUE. Note: You do not need to sign up for a Google Account to use your phone. However, to download apps from the Google Play Store app, you must link your phone to a Google Account. 4. Google – Complete the steps to sign in to your current Google Account, or tap CREATE A NEW ACCOUNT to set up a new Google Account. Tap SKIP to add it later. The following options may apply depending on your selection: Sign in – Enter your Gmail address and then your password and tap Next. Get an account – If you don't have a Google account, follow the instructions to sign up for a new Google Account. Follow the prompts to enter your first and last names, create an email address (Gmail), create a password, enter recovery information (a phone number), an option to join Google+, and an option to enable purchases from the Google Play Store app. Tap Next between each screen. Set up payment info – Tap a payment choice, Add credit or debit card or Redeem, and follow the prompts – or – ...
Google Services – By default, these services options are checked, tap any in the list to turn them off. Tap NEXT. Get Google Now – For reminders and suggestions based on your calendar, phone use, and location, add Google Now to your phone. Tap Yes, I'm in or No, thanks and then tap NEXT. 5. Migrate data from your old phone - Do it now or do it later. Follow the prompts or see Retrieve Data from Your Old Phone. Note: For help with transferring contacts, learn about Motorola Migrate in Retrieve Data from Your Old Phone or go to motorola.com/TransferContacts. Tip: You can quickly access Google+ anytime on your phone, tap Apps > Settings > Google+ Retrieve Data from Your Old Phone Moving your photos, music, text and call history, photos, contacts and more from your old Android or old iPhone phone is quick and painless. You can keep using your phone while you are migrating. Note: If your old phone was also Android and you used the Android Backup and Reset feature, your contacts automatically appear on your new phone. Not all music can be copied. 1. To move your old Android phone data to your new phone:...
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Download the Motorola Migrate app from Google Play Store™. If Transfer from this phone is displayed, touch Start or touch Want to transfer from this phone instead? and then touch Start. 2. On your new phone, tap Apps > Motorola Migrate > Send data to this device. Tap Select your phone type and then tap Android. Tap NEXT. Uncheck any item in the list you do not want to transfer to your new phone and touch Next and then touch Next again. Tap Continue to allow Migrate to control your Wi-Fi, Tap NEXT to display the phone's QR code. ...
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Note: Your transferred photos are placed in the Gallery, but to copy them to your PC go to the DCIM > Camera folder. Note: No data connection is needed after the application is loaded on the old phone. The Motorola Migrate app uses Wi-Fi to transfer the data. Tip: While you’re migrating, you can keep using your phone. Get Started...
Basic Operations Your Moto E is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The following topics will introduce the basic functions and features of your phone. Tip: Phone Software Upgrades – Updates to your phone’s software may become available from time to time. Updates are pushed to your phone over-the-air. You can also use the menu to check for and download updates. From home, tap Apps > Settings > System Update > Update Motorola software to search for and download available updates. Your Phone’s Layout The illustrations and descriptions below outline your phone’s basic layout. Tip: To find answers to your questions about your new phone right on your phone, tap Apps > Help . Tip: The menu icon will sometimes be shown. Tap Menu to show options or settings. Basic Operations...
Key Functions Headphone Jack allows you to plug in an optional headset for convenient, hands-free conversations. Front Camera Lens takes pictures and records videos while facing the screen, and allows you to video conference. Power key lets you turn the phone on or off or turn the screen on or off, or switch your phone to silent mode, vibration mode, or airplane mode. Volume keys allow you to adjust the ringtone or media volume or adjust the voice volume during a call. Micro USB/Charger Jack allows you to connect the phone charger or a USB cable (included). Microphones transmit your voice for phone calls or record your voice or ambient sounds for voice recordings and videos. Photo/Video Camera (both front and back) lets you take pictures and videos. Speaker: Front facing audio sound lets you enjoy a quality audio experience. Proximity Sensor: Detects a change in light, used with the Talkback feature found in Accessibility settings. Return or Back closes an option menu or returns you to the previous screen. Home ...
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Control Current Feature Ringer volume: Press the volume keys while on the home screen, or press them when your phone is ringing to silence it. Earpiece volume: Press the volume keys during a call. Music/video volume: Press the volume keys during a song or video. Note: When you connect a headset a pop-up tells you it is connected. Choose When Your Phone Will Ring or Vibrate Press the side Volume Key up or down to select a ringer volume from high to vibrate. Tap an option for more settings: All: Receive all notifications and alarms. Basic Operations...
Priority: Touch to select which interruptions to receive. You will always hear alarms. Set when you want to be in this mode, or choose indefinitely. None: Turn off all sounds and alarms. Override sound settings from other apps. Set how long to stay in this mode, or choose indefinitely. Tip: To keep your phone quiet when you sleep or during meetings, see Moto Assist. Find Your Phone Number You can verify your phone number. From home, tap Apps > Settings > About phone > Status > My phone number. Touchscreen Navigation Your phone’s touchscreen lets you control actions through a variety of tap or tap gestures. Tap: Choose an icon or listed option with a single tap. Touch and Hold: Position your finger on an item until it opens or lists the options related to an item (such as Contacts). Swipe (or drag): Press an item and then slide it to a new location and release. Flick: Use light, quick strokes in a vertical or horizontal direction, such as when scrolling through contacts or messages lists. Tip: To stop a quickly scrolling list, tap the screen. Pinch and Spread: "Pinch" the screen using your thumb and forefinger to zoom in or "spread" the screen to zoom out when viewing a picture or a Web page. (Move fingers inward to zoom in and outward to zoom out.) ...
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Flick left and right to see all of your apps pages. Any new apps that you download (see Google Play Store) are added to the app menu. Tip: To add widgets to your home screen, touch and hold an empty spot on your home screen and tap Widgets. To close the app menu, tap Home or Back Overview Tap Overview to see the last few apps you used, and then tap the app you want. Tap Home or Back to return to the home screen. Add App Shortcuts to the Home Screen From home, tap Apps , touch and hold an app and then drag it to one of your home screens. Note: Dragging the app to the right edge of your phone opens another home screen. Each home screen is represented by dot on the lower section of the screen. Remove App Shortcuts from the Home Screen From a home screen, touch and hold an app and then drag it to Remove at the top of the screen. Note: Removing an app shortcut from a home screen does not delete the app. For more about apps, see Apps Settings. Basic Operations...
Search You can use the search widget on the top of the Home screen to search your phone or the Web. Tap the Google search widget for a text search. As you type, suggestions appear below the search field. To search by using the suggestion, tap the suggestion. To search for your text in the search field, tap on the keyboard. Google Now Google Now™ uses your search history, location history, and Google services to provide the information you need. Weather, traffic, even the latest scores come automatically, appearing throughout the day just as you need them. The service is always working for you in the background—you don’t have to ask for anything. Google automatically notifies you when new information is available. Basic Operations...
If you didn't set up a Google Account when you initially set up your phone, Google Now prompts you to sign up now. Get started with Google Now: Touch and hold Home and then flick up to the Google Now icon Start speaking and Google Now will find what you need. You can quickly see your Google Now cards keeping you up to date. At the home screen swipe right. Set your preferences for notifications Tap > Settings and tap Notifications. To turn Google Now on or off Tap > Settings and tap Google Now. Tip: If you are done reading a card, swipe it to the right. Voice Search on the Home Screen Use the Google search bar on your Home screen to quickly search with voice or text. Basic Operations...
From home, tap the Google Search bar and start typing search words or tap and begin speaking. Tip: If searching with voice, the microphone turns red while it is listening to you. If it is gray, tap it again to change or speak new search words. Note: With Google Voice search, you can also narrow search results to images, places, news, and more. After initial search, choose an option from the slider bar at the bottom of the screen. Voice Commands You can control your phone by speaking to it. Use voice actions to perform functions such as making a call dictating text in a message or email or searching the Web. To begin a voice search while on the home screen, tap and begin speaking. Your search begins immediately. Note: If you’re writing a text message, tap Voice to begin dictation mode. Your phone recognizes words you speak and enters them into your message. Or, tap Voice in the Google Search app or widget and speak. For example, you can say one of the following commands: To... Say... Map a route “navigate to” Send a text message “send text” Make a call “call” Send email “send email” Basic Operations...
To... Say... Find local businesses “map of...” Browse the Web “go to” Make a voice note “note to self” Get directions “directions to” Moto Assist and Moto Display You can create rules with Moto Assist and Moto Display to automatically reply to texts when you’re driving, silence your ringer during meetings or during night-time hours. To start Motorola Assist and Motorola Display, from home, tap Apps > Moto and then tap Menu to define your options. Moto Assist: Set the hours you sleep or want your screen off and set meeting hours by allowing access to your calendar. Create an optional custom message your phone sends during phone downtime. Moto Display: See messages, calls, and other notifications as they arrive even if your phone is asleep. Choose which apps you see message from or see only its icon. Basic Operations...
Note: To get general help with your phone functions, touch Apps > Help . Note: To set standard Downtime days and hours, see Interruptions in Sound and Notification Settings. Enter Text You use the touchscreen keyboard to enter text on your phone. Touchscreen Keyboard The keyboard appears automatically onscreen when you tap a text entry field, and is used in either portrait or landscape mode. Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, using voice-to-text input, continuous key (gesture) input, customizing the user dictionary, suggesting predictive text, and more. Basic Operations...
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You can use the following options to enter text on your touchscreen keypad. Type: Enter letters by tapping them one at a time. Gesture: Enter a word by tracing a continuous path through the letters. When you lift your finger after the last letter of a word, a space is automatically added. Word completion/correction: Whether you type or use gestures to add part of a word to the text box, suggestions for the word appear below the text box in the word list. Tap a suggested word to replace your partial entry or typo. Word suggestion: After you enter a space in your message, the next word is suggested for you in the bar below the message. Close the keypad: Tap or tap Back at the bottom of your phone. Basic Operations...
Note: Your touchscreen keyboard looks slightly different depending on whether you’re entering a text message, email, or other text. You can also use the Google Voice typing option to enter text using your voice (see Google Voice Typing for details). Text Entry Settings and Dictionary You can change the preferences when using your keyboard, voice entry options, and edit the dictionary of words your phone suggests. From home, tap Apps > Settings > Language & input. To change preferences, tap next to the setting name or tap the setting name to see its associated options. To add or edit the words that your phone suggests and recognizes, tap Personal dictionary. You can also add words to the dictionary from your typed entries. Tip: You can assign a shortcut for commonly used words or groups of words in the dictionary settings after you add the word or phrase to the dictionary. Tips for Editing Text You can cut, copy, and paste names, phone numbers, addresses, quotes, or anything else in a text box. You can cut, copy and paste within the same message or between apps. You use the icons at the top of an app screen or select screen options that guide you when you tap the typed words in your message. Tip: Touch and hold icons to show their description label. To... Instructions Enter alternate characters Touch and hold the letter to enter its associated number, or tap to enter numbers or =\< to enter symbols.
To... Instructions Select text Double tap a word to select it. To select more than one word drag the cursors on each side of the selected word to either end of the text. To select all words, tap . Cut or Copy selected text Select text and then choose Cut or Copy. You can copy text from one app to another. Move the cursor Tap a spot in the text you have typed to place the cursor, then drag the arrow under the cursor to move it. Paste cut or copied text Touch and hold location to paste, then tap Paste or . Double letters When entering text using a gesture instead of typing, circle a letter to enter two of them. Adding words to the dictionary from You can add an often used word to the dictionary. As you your text enter a word, it appears in the word list below the text entry box. Double-tap the word in the word list to add it to your dictionary. Delete a character Tap Delete. Voice Typing You can use your voice to enter a message, email, or text in other applications. Your speech is converted to text. Add any punctuation by saying the name of the punctuation mark, such as “period”, “exclamation point”, or “comma”. Use Voice Entry in a Message, Email or Other Text Box 1. ...
Your Phone Interface Learn about an then customize your home screen for the way you use your phone. Your Home Screen The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Note: Tap to return to the main home screen from any other screen. Home Screen Overview Your home screen extends beyond the initial screen. See notifications by swiping down from the top with one finger, or see quick settings by swiping down with two fingers. Add pages by touching and sliding a shortcut or widget to the right. Swipe the screen left or right to display additional pages. Note: Your home screen might look a little different. Change Wallpaper or Add Widgets Touch and hold an empty spot on your home screen to open a menu to change wallpaper, add widgets, or go to the Settings menu. Wallpaper: Tap Wallpapers to scroll and select a new wallpaper. Your Phone Interface...
Widgets: Tap Widgets, to flick the screen left or right and then touch and hold a widget to add to your home screen or to a folder on your home screen. Settings: Open settings to customize your phone use. Tip: You can resize some widgets—touch and hold a widget until you feel a vibration, then release. Drag the blue circles at the edges to resize. Note: Tap the Settings option to modify the settings on your phone. Add Apps to Your Home Screen From home, tap Apps and flick the screen left until you find the app shortcut you want to add to your home screen. Touch and hold a shortcut to place it on your home screen. Create Shortcut Groups Drag one app shortcut onto another to create a shortcut group on your home screen to organize them. Add more apps to the shortcut group by dragging them onto the first shortcut. To name the group, tap it and enter a name below the group. Tip: To rename a group, open the folder, tap the old name, and type the new name. Note: To close the keyboard that opens for you to type text, tap or tap Back at the bottom of your phone. Move or Remove Items on the Home Screen ...
Status Icons Icon Status Bluetooth® on/connected Bluetooth® off GPS active Wi-Fi on/connected Wi-Fi on/not connected Downloading Vibrate Silent/Priority sound only Microphone on/off ...
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Note: To view Quick settings, swipe down from the status bar with two fingers. Alerts not viewed yet and don't fit on the screen are queued in a bar below the listed notification list. View the alerts by tapping the bar. Delete Alerts To clear all the Notification alerts, tap To remove individual notifications, swipe a message to the right or left. Your Phone Interface...
Phone App With Sprint service and your phone’s calling features, you can enjoy clear phone calls across the country. Note: During a call, your touchscreen goes dark to avoid accidental touches. To wake it up, move it away from your face or press the Power key. Make Phone Calls There are several convenient ways to place calls from your phone. From your phone dialpad, you can access recently called numbers, your favorites listed in speed dial, and contacts with phone numbers. Tip: You can multi-task while you’re on a call. Tap Home to hide the call display and look up a phone number, address, or open other apps. To reopen the call display, flick down the status bar and tap the Ongoing call notification. Call Using the Phone Dialer The most traditional way to place a call is by using the phone’s dialer screen. 1. From home, tap to open the phone app. If you don't see the dialpad, tap to display it. 2. Tap the number keys on the dialpad to enter the phone number. As you enter digits, your phone searches for contacts that match. If you see the number you want to dial, tap it to place the call. 3. Tap to call the number. Phone App...
4. To end the call, tap Note: Quickly call a favorite contact. Touch and hold an empty spot on your home screen, tap WIDGETS, then touch and hold the Direct dial widget. Drag it to your home screen, then select the contact. Touch the widget to dial the person. Note: To enter the international dialing code (+), touch and hold 0. To add a pause or wait after numbers, touch Menu . Tip: While dialing a number, tap to add this number to your contact list. Call from History The History call list lets you quickly place calls to previous incoming, outgoing, or missed numbers. 1. From home, tap to display the phone dialpad. 2. Tap RECENTS to display the history list. Note: If you do not see your call listed, tap View full call history. 3. To call a number in the list, tap the call and tap Call Back. For additional options and call details, tap DETAILS or tap the caller icon. Tip: You can clear the list by tapping Menu > Clear call log. Call from Contacts You can place phone calls directly from entries in your Contacts list. Phone App...
1. From home, tap Apps > Contacts to display the contacts list. 2. Tap a contact to display its information. 3. Tap the contact phone number to place a call. You can also send a text message, an instant message, or an email from the contact page. For additional information, see Contacts. Call a Number in a Text Message or Email Message While viewing a text message or email message, you can place a call to a number that is in the body of the message. 1. From home, Apps > Messaging , or open Gmail , tap and select an email account. 2. Tap the message with the phone number, and then tap the phone number. 3. The phone dialpad opens with the phone number automatically filled in and ready to be dialed. 4. Tap to place the call. Call from Favorites You can also place calls from the Favorites list.
2. Tap Emergency call on the screen. 3. Tap 9-1-1 Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9- 1-1 emergency location services where available. When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location. Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone. Your pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues. See Location Services in the Safety, Regulatory & Legal section. Receive Phone Calls The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more. When you receive a phone call from a contact, the Incoming call screens appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call screen. Note: If your phone is turned off, all calls automatically go to voicemail. Answer an Incoming Call To answer a call, tap ANSWER and the contact's screen opens. ...
Answer a Call with a Text Message You can automatically send a text message to an incoming caller. To send an incoming call a text message, on the incoming call screen, tap the icon or pix left of the caller name or number to open the contacts screen. Press and drag up to Tap one of the quick response messages or tap Write your own. The call ends. If you change your mind and want to hang up or answer the call: Press and drag to the right to answer the call. Press and drag to the left to dismiss the call. Tip: You can edit or create your own Quick Responses messages. From home, tap Apps > Phone > Menu > Settings > General Settings > Quick responses, tap a message to edit Voicemail Set up your voicemail and personal greeting as soon as your phone is activated. Activate Your Voicemail Connect with your voicemail account, establish a personal greeting as soon as your phone is ...
Record your greeting. Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Note: Your phone also supports the Visual Voicemail app. For information on setting up and using Visual Voicemail, see Visual Voicemail. Voicemail Notification Your phone accepts messages even when it is turned off. However, your phone notifies you of new messages only when it is turned on and you are in a network service area. When you have a new voicemail, shows at the top of your screen and you can access your message by calling Voicemail or by using Visual Voicemail on your phone. Note: When you are off network, you may not receive notification of new voicemail messages. It is recommended that you periodically check your voicemail by dialing 1 + area code + your wireless phone number. When your voicemail answers, tap * on your dialpad and enter your password. Retrieve Your Voicemail Messages by Calling To hear a saved message, tap Phone > and then touch and hold the number 1 on your dialpad. Note: Your phone also supports the Visual Voicemail app. For information on setting up and using Visual Voicemail, see Visual Voicemail. Visual Voicemail With Visual Voicemail, you have a quick and easy way to view and access your voicemail instead of calling Voicemail. Now you can find exactly the message you are looking for without having to listen to other voicemail messages first. Visual Voicemail shows you a list of your voicemails with the caller name and number along with the length of time and priority level of each voicemail message. You can also automatically forward your voicemails to your email. Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. ...
Create a password (part of the standard voicemail). Record your name. Record your greeting. 3. When prompted to enter information, tap to show the phone dialpad to enter numbers. 4. Tap the Welcome to Voicemail message on the screen to play a brief explanation of voicemail services. Note: If the Personalize Now message is not available or to change what you have recorded, from home, tap Apps > Voicemail > > Personalize voicemail > OK to call Voicemail and enter the desired responses. Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Retrieve Voicemails in Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. You can choose to listen to all unheard messages or one at a time. Text and voice messages remain stored for later review. Play all unheard sequential messages, last message first 1. ...
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Features available while reviewing messages include: Timeline: Provides a visual time detail for the current message. Drag the bar to move to different points in the message. Tap Pause to pause the playback. Tap Play to resume. Speaker Off/On: Turn the speakerphone on or off during playback. If the speakerphone feature was enabled within your Voicemail settings menu, the speakerphone will always be automatically enabled during voicemail playback. Call : Call the person who left the voicemail message. Share : Share your voicemail message via Bluetooth, text message, Gmail, or email. You can then reply to the sender or forward the message to anyone with an email account or phone number. This allows you to send a voicemail message to several recipients at the same time. Delete : Delete the current voicemail message. Phone App...
Reply : Reply to the message sender. Tap to deliver a text message (SMS), or to deliver an audio message. Menu : Archive: Save the message. Settings: Set up Visual Voicemail Settings. Help: Open online help. Send feedback: Provide feedback about the app. The following options are available while reviewing voicemail messages: Subscribe to the premium Voice-to-Text transcription service. (Requires an additional monthly charge.) Select multiple to choose more than one message to save, delete, or email. Menu to see additional options. Play All to listen to all unheard messages. Note: Not all options are available for all messages. Visual Voicemail Options The Visual Voicemail Settings menu lets you customize notifications, pictures, greetings, and more. Note: Settings and availability are subject to change. 1. From home, tap Apps > Voicemail 2. ...
Display name to enter a name or a number that is attached to your outgoing voicemails as part of an identification string. Mobile advertising preferences manage participation in an advertising program. Display ads to turn off ads and disable bonus features. Speakerphone to set the default your messages to be read to you or muted. Transcriptions displayed to show voicemails in text format. Themes to choose the color scheme for your phone. View quick tips tutorial to view a tutorial about Visual Voicemail. Help to view the online help for Visual Voicemail. Send feedback to provide feedback about the app. Updates to search for an upgrade to your visual message software. About Voicemail to see version, license, and copyright data. Change Your Greeting or Password Your voicemail details can be changed using the Visual Voicemail app. ...
Note: Your phone includes a proximity sensor. When you hold the phone to your ear, the display goes dark to prevent accidental touches. When you move your phone away from your ear, the display lights up again. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use. Make a 3-Way Call During a call, you can start another call, switch between them, or join them in a 3-way call. With 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. To dial a second call, tap , enter a number, then tap to call it. The first call goes on hold if you answer the second call. To switch between calls, tap The first call goes on hold when you tap . To join the calls after the second call answers, tap . Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account. Get Started with Contacts Before using Contacts, it’s best to learn a few basics. Access Contacts From home, tap Apps > Contacts . Tap Menu to show options. Phone App...
Tip: To search the list, begin typing a name. Contacts to display: Filter and sort your contact list. Import/Export: Import or export contacts from a memory card. Accounts: Tap Auto-sync app data to keep the contact information in your apps up to date or tap the individual accounts to synchronize them. Settings: Change the way your contacts names are listed or how your contact list is sorted. Get Contacts To import contacts from your SIM card (if it didn’t happen automatically): From home, tap Apps > Contacts > > Import/export > Import from SIM card, tap OK to confirm. To import contacts from your computer, upload the contacts to your Google account at http://contacts.google.com. On your phone, tap Apps > Contacts > > Accounts > Menu > Auto-sync data. Tip: You can also see these contacts at mail.google.com. Phone App...
Add a Contact You can add contacts by using your phone’s Contacts app or from the dialpad. Enter details such as name, phone numbers, email addresses, mailing addresses, and more. 1. From home, tap Apps > Contacts > Add Contact 2. Fill in as much or as little information as you'd like. 3. When you’re finished, tap DONE. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap to the right of the field and tap your selection. Save a Phone Number You can save a phone number to Contacts directly from the phone dialpad. 1. From home, tap Phone 2. Enter the phone number and tap Add to contacts. 3. To add the number to a new contact, tap Create new contact. To add the number to an existing contact, search or scroll for the contact and tap it. 4. For an existing contact, select a number type for the new number by tapping , and then tap – or – For a new contact, enter the first and last name and any additional information, and then tap DONE. Edit a Contact After you add a contact, you can edit the information, assign a caller ID picture, customize with a ...
Take photo: Your camera opens. Tap the touchscreen to take the photo and tap to continue. Crop the photo if needed and tap DONE. Choose photo: Tap and choose the location on your phone for the stored photo from the list. C rop the image if needed and choose DONE. Sync or Transfer Contacts When you change one of your contacts, your phone automatically updates your other accounts providing the Auto-sync app data option turned on. For additional information see Edit a Contact. Get all your contacts, all in one place. Here are a few helpful hints: Use Gmail: All your Gmail contacts are automatically synced to your phone. Various computer applications for mobile phones and email accounts allow you to export your contacts as a “.CSV” file. You can then use Gmail to import the file. You can log in to your Gmail account on your computer and select “Help.” More: Find other methods and tools to help you at motorola.com/transfercontacts. Call or Text Contacts You can call or text a contact directly from the Contacts app. 1. From home, tap Apps > Contacts 2. Tap a contact, tap the number you want to call or tap to send a text message. Phone App...
Make or Add Groups You can set up groups in Contacts for Group Connect calls or for quick messaging. Create a group when you are adding new contacts or add the group to existing contacts. 1. From home, tap Apps > Contacts 2. Tap a contact you want to be in the group and tap 3. Tap Group name. 4. Tap a group name in the list. – or – Tap Create new group and type a new group name. 5. Type a name for the group in the popup window and tap OK. 6. Tap You can add many contacts to a group and assign multiple groups to each contact. Phone App...
Messaging and Internet With Sprint service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail™ (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Google Hangouts™. Gmail and Google You will need a Google Account to access several phone features such as Gmail, Google Maps™, Google Hangouts, and the Google Play™ Store apps. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account. Create a Google Account If you do not already have a Google Account, you can create one online or using your computer or phone. Note: You can also create and sign in to your Google/Gmail account through your phone’s Setup application. Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone. Create a Google Account Online 1. On your computer, launch a browser and go to google.com. 2. Click Sign in > SIGN UP and follow the instructions to create your free account. 3. Check your email for a message from Google confirming your account. Respond to the email to activate your account. Create a Google Account Using Your Phone 1. ...
address is used to authenticate your account should you have problems or forget your password. This is recommended so you can regain access to Google services and purchases on your phone. 6. Follow the prompts to read and accept the Google terms of service. 7. After your phone connects with Google servers, select the items you want to sync with your phone, and then tap 8. Tap Finish setup. Sign in to Your Google Account 1. From home, tap Apps > Settings and scroll to Accounts. 2. Tap Google and then tap Existing. 3. Enter your password, and then tap 4. After your phone connects with Google servers, select the items you want to sync with your phone, and then tap 5. Tap Finish setup. Gmail Accounts More powerful then ever, you can access additional email accounts, such as your Yahoo.com and Outlook.com email accounts, from the same Gmail account screen. Use these instructions for all email accounts added to your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. To access Gmail help on your phone, tap > Help and Feedback. Add a Gmail Account If you didn't add a Gmail account when you activated your phone, you can add one now.
Access Gmail From home, tap Apps > Gmail To view an email message: Tap a message in the list. To view more email messages: If the inbox is full, flick up the screen to view more messages and conversations. Read a new email message: Tap the unread message or the conversation with an unread message (just-arrived items appear in bold). Select messages and conversations: To select multiple emails in the list without opening the message, tap the left icon (or photo, if available) on the messages. View the Inbox of another email account: Tap at the top of the screen and choose an account.
Send a Gmail Message 1. From home, tap Apps > Gmail 2. Tap 3. Type the message recipient’s email address in the To field. As you enter email addresses, any matching addresses from your contacts list are shown. Tap a match to enter that address. 4. Type the email subject, and then compose your email. 5. To add an attachment, tap Attach file and then tap the location from the list and tap the filename. 6. After composing your message, tap to send it. Read and Reply to Gmail Messages 1. From home, tap Apps > Gmail 2. Tap a message. To reply, tap and enter an additional message. To reply to all, tap Menu (located on top right on the message) > Reply all, and enter your message.
Edit Account Settings Additional functions for your email accounts, such as syncing your account, archiving and deleting messages. Change Account Settings From home, tap Apps > Settings > Accounts. Tap Account settings to add a signature, choose a ringtone as a delivery alert, stop downloading of attachments. Set a vibrate alert and more. Refresh (Sync) an Email Account Whatever your automatic synchronization settings are, you can manually synchronize your email messages with the email server at any time. From home, tap Apps > Settings > Accounts. Tap an email account and tap > Sync now to sync your account now. Archive Email Messages With your email account open, swipe any email message to the right and it is archived. Delete Email Messages With your email account open, tap any email message you want to delete and tap ...
Add an Email Account 1. From home, tap Apps > Settings > Accounts. 2. Tap Add account and then tap Personal (IMAP) or Personal (POP3). 3. Enter your email address. Tap NEXT. – or – Tap MANUALLY SETUP, follow the prompts to enter your email server information, and tap NEXT. 4. Enter your email password and tap NEXT. 5. Tap and then tap NEXT. 6. If the email provider is known to your phone, your account is now authenticated. If not, add the following data about your account: Authentication password. Server. Port. Security type. Your email information is verified. 7. ...
Note: You must set up a lock screen PIN number or a password to use credential storage required for a Microsoft Exchange ActiveSync Account. To set up a PIN or password, see Set Up Screen Lock. 1. From home, tap Apps > Settings > Accounts. 2. Tap Add Account and then tap Exchange. 3. Enter the Corporate Exchange email address. Tap MANUAL SETUP and supply the account details. – or – Tap NEXT. 4. Connect the credentials file supplied from your email administrator to the email account. Tap the credentials file name if the file is already installed. – or – Tap INSTALL to install the Credentials file. Verification of your new account email address is displayed. Compose and Send Email Compose and send email using the same instructions as a Gmail account. See Gmail Accounts. Virtual Private Networks (VPN) From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network. Prepare Your Phone for VPN Connection Depending on the type of VPN you are using at work, you may be required to enter your login ...
1. From home, tap Apps > Settings > More > VPN. 2. Tap , and then enter the information for the VPN. Information may include Name, Type, Server address, PPP encryption (MPPE), and advanced options. Set up all options according to the security details you have obtained from your network administrator. 3. Tap SAVE. The VPN is then added to the VPNs section of the VPN Settings screen. Connect to or Disconnect from a VPN Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy. Connect to a VPN 1. From home, tap Apps > Settings > More > VPN. 2. In the VPNs section, tap the VPN that you want to connect to. 3. When prompted, enter your login credentials, and then tap Connect. When you are connected, a VPN connected icon appears in the notification area.
Note: The first icon in the list is currently assigned use of the phone. To add a user, tap Add user or tap MORE SETTINGS and hand the phone to the user to register an email account address. The new user can add their icon name from the New User screen, tap the New user icon, tap MORE SETTINGS, tap New user and type a name. Note: To enable SMS texting and phone calls for users and phone calls for a Guest, the phone owner must turn on these settings, see Users Settings. To add a guest, tap Guest. Note: An added user cannot add a guest. For more information, see Users Settings. Note: Changes to apps by both a guest and users affect all users. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone. Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture slideshows, contact cards (vCard), or appointments (vCalendar). Messaging and Internet...
See your service plan for applicable charges for messaging. Send a Text Message Quickly compose and send text messages on your phone. Note: Messaging opens at the last message screen you had open. Using messaging before reading these instructions may make these instructions appear out of sync. 1. From home, tap Apps > Messaging 2. Tap to start a new message. 3. Add one or more recipients. You can: Enter phone numbers directly in the To field. If you’re sending the message to several phone numbers, separate the phone numbers with a comma. Enter a contact from your list by beginning to type the contact’s name. Tap the contact’s name to enter it. You can also add contact groups as recipients. 4. Tap the Type message field and compose your message. Note: If a text message goes over 160 characters, or if it is addressed to multiple recipients, it is automatically converted to an MMS message. 5. When done, tap Send Messaging and Internet...
Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. From home, tap Apps > Messaging 2. Tap to start a new message. 3. Add one or more recipients. You can: Enter phone numbers directly in the To field. If you’re sending the message to several phone numbers, separate the phone numbers with a comma. Enter a contact from your list by beginning to type the contact’s name. Tap the contact’s name to enter it. You can also add contact groups as recipients. Note: You can add a subject line by tapping Menu > Add subject. 4. Tap the Type message box and compose your message. 5. Tap and select a media type from the list. Messaging opens the location of your file (or sends you to the camera to take a photo) so you can quickly choose what you want to send. 6. Tap Send Save and Resume a Draft Message Any message that you do not send is automatically saved as a draft unless you delete it.
From home, tap Apps > Messaging > > Settings. SMS Enabled: Tap SMS Enabled and then tap Default SMS app to select an alternate messaging app (such as Google Hangouts). Note: If you choose a default messaging app other than Messaging (for example, Google Hangouts), you will not be able to use the Messaging app unless you return it as the default messaging app. Delete old messages: Check to delete messages as limits are reached. Text message limit: Tap to change the maximum number of text messages to store in each conversation thread. (This does not include locked messages.) Multimedia message limit: Tap to change maximum messages per conversation. Multimedia (MMS) messages: Tap to change maximum messages per conversation. Manage messages stored on your SIM card Tap to change message storage for your SIM card.
– or – Tap a name in your list of contacts. Type a message in the Send Hangouts Message box and tap Start or change to a phone or video call: Tap or Add another contact: Tap Anyone else?, tap contacts, and tap Tip: To see a list of your previous group, text, phone, or video calls, tap . Tap a call in the list to use the same settings. Tap to return to the list of contacts. Change contact settings: Tap a contact and then tap Menu to change contact ringtone, block contact, block or enable notifications, and more. Chat from a computer: You can chat from a computer too. Find out more at google.com/hangouts. Note: Your IM options will depend on your IM provider. To browse instant messaging apps from your computer, go to play.google.com/store. Tip: Download Hangouts Dialer from Google Playstore and use it for free outbound calls to the United States and Canada. Most calls to other regions are at lower rates. ...
Wireless Emergency Alerts Wireless Emergency Alerts, also known as CMAS or PLAN, is a U.S. national emergency alert system. Emergency alerts can pop up to tell you about a national or local crisis. After you close an alert, you can reopen it by tapping Apps > Messaging > Menu > Emergency alerts. Tip: Emergency alerts have a special sound and vibration that is two seconds long, followed by one second, then another one second. To choose which types of alerts you receive, tap Apps > Settings > More > Emergency broadcasts. The U.S. and local governments send these alerts through your service provider. So you will always receive alerts for the area where you are, and you will not receive alerts if you are outside the U.S. For more, visit ctia.org/consumer_info/safety. Your Cloud One account with access to everything, everywhere—phone, tablet, computer. When you log in to the same Google account, all devices can get to all the same apps, movies, books, and music from Google Play—plus you share the same Gmail, Google Calendar™, and Google Mobile™. To set up an automatic sync of your accounts, tap Apps > Settings > > Auto-sync data. To control syncing of individual accounts, tap Apps > Settings > Accounts and then tap the account name or tap Google. Tap the account to change its sync status. Note: For more about Accounts, see Account Settings. Note: For more about the Google limited storage, see google.com/settings/storage.com.
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From home, tap Apps > Chrome Go to a webpage: Tap the address bar at the top of a page and enter a Web page address. Tip: Tap Search to open the search window, and then enter a Web page address in the Google text box at the top of the screen. If you do not see the address bar at the top, drag the page down. Note: If you can’t connect, contact your carrier. Create bookmarks: With the website to bookmark displayed in the browser, tap Menu > Favorites , change or accept the Name, URL and Folder, and then tap Save. Open bookmarks: Tap Menu > Bookmarks and then tap the bookmark you want to open. Mobile sites: Some websites automatically show you a mobile version of their page—if you want to show the standard computer versions of all websites, tap Menu > Request desktop site. Messaging and Internet...
Reload: If a page doesn’t load correctly, tap > Clear history: I n the browser, tap Menu > History > CLEAR BROWSING DATA. Tip: For more about Google Chrome, visit support.google.com/chrome. Connect Your phone uses the mobile phone network (over the air) or a Wi-Fi connection to automatically access the Web. Note: Your service provider may charge to surf the Web or download data over your mobile phone network. To use a Wi-Fi connection, from home, tap Apps > Settings > Wi-Fi, and tap ON. Tap Wi-Fi to see a list of nearby wireless networks. Tap a network to connect. Select Links When you tap a link in listed in the browser, your phone outlines it and goes to that page. If you touch and hold the link, your phone shows a list of options, such as Open in new tab or Copy link address. See Browser Options Tap Menu with the browser open to configure these options. Options Description New tab Open a new tab. New incognito tab Pages you view in this tab are not added to your browser ...
Adjust Browser Settings You can change the page settings for your browser, including default zoom level, preferred search engine, pop-up blocking, display options, and more. 1. From home, tap Chrome > > Settings. 2. Choose from these options: Search engine: Choose your preferred search engine. Merge tabs and apps: Saves recent apps with your page tabs. Autofill forms: Allows you to store personal and credit card information to automatically fill in this information for you on the Web. Save passwords: Lists all the sites for which you have stored an access password. Home page: Specify a home page or continue to use the default. Privacy: Manage the browser’s navigation and network settings. Accessibility: Set browser accessibility features such as comfortable text size and forced zoom. For additional Accessibility options and features, see Accessibility Settings. Content settings: Manage internet features such as blocking pop-ups, accepting cookies, and clearing cached (stored) Website data. ...
Camera and Video Use your phone’s camera and video camera to take and share pictures and videos. To open the camera: From home, tap Apps > Camera – or – Rapidly twist your wrist twice to open the camera. Note: When the camera is open, the twisting motion also switches from the back camera to the front camera. Take Photos Take super clear photos and share them. To take a photo: 1. From home, tap Apps > Camera . To zoom the photo, drag up or down with one finger or pinch two fingers to zoom in For a widescreen view, turn the phone sideways. Camera and Video...
Tap to switch the camera to the front to take a picture of yourself. 2. To take a single photo, tap anywhere on the screen. – or – For a quick burst of multi shot photos, touch and hold the screen. 3. To change the camera focus, pinch two fingers together to zoom in or spread two fingers to zoom out. After you take a photo, the photo is stored and you are ready to snap another. If you want to quickly check your last shots from within the camera mode, swipe the camera image left to open the Gallery. Tap Back to return to the camera. Tip: To view your photos later in the Gallery, from home, tap Apps > Gallery Photo Options You can make adjustments to optimize your shot. Before snapping your photo, drag the screen right to see the wheel with these options: Note: To see previous photos you’ve taken, drag the screen left. HDR: Turn on HDR (High-dynamic-range) effect for better pictures in challenging lighting situations. Tap to Focus: Set the camera to focus on the object you tap in the screen. Video: Take an HD or slow motion video. Panorama: Take a wide-angle shot. Use the on-screen guide to slowly pan while you are taking the photo. Timer: Choose from 3 seconds or 10 seconds. Geo-Tag: Tag your photos with a location. Camera and Video...
sdCard: Save photos to your sdCard. Widescreen: Take widescreen photos. Shutter click: Set On, Off. Quick capture: Allow your camera to open when you quickly twist your wrist twice, or if the camera is open, switch from back to front camera. Edit, Share or Delete Photos With the camera open, swipe left to see the photos you just took. Tap any open photo to wake the available options for editing, sharing, or deletion. To share the photo, tap Share and then tap a share method such as Messaging, Bluetooth, Hangouts, or Google+. Tap See all to see a full list of sharing options. To post the photo on Google Drive, tap Drive To delete the photo, tap . To edit the photo, tap For additional options, tap . Record Videos Record high-quality videos using your phone’s video camera. 1. From home, tap Apps > Camera and then tap ...
Capture Your Screen Share a screen capture of your favorite playlist, your new high score, or a friend’s contact information. If you can show it on your phone, you can share it with your friends. Your screenshot is saved in the Gallery. To capture your phone’s screen, press and hold the Power and Volume Down keys at the same time. To open the Gallery to see your screenshot, tap Apps > Gallery > Screenshot. To share the screenshot, tap Share Tip: You can edit your screenshot using the photo editing tools. Tap the photo to show the tools and tap View Photos and Videos Using the Gallery application, you can view photos and watch videos that you’ve taken with your phone’s camera, downloaded, or copied onto your storage card. You can do basic editing, such as rotating and cropping, on your saved photos. You can also make a photo your contact picture or wallpaper and share photos with your friends. From home, tap Apps > Gallery and tap a folder, Phone, or Screenshot. Camera and Video...
Tap a photo thumbnail to view, edit, and send. Tip: To select multiple files for sharing or deletion, open a folder, touch and hold a photo, then tap others. Edit Your Gallery Photos Send your photos to friends, family or to your favorite social media from the Gallery. The Gallery stores all your screenshots, photos and videos. Many options are available to make changes to your photos while you view your photos in the Gallery. While you’re viewing a photo in the Gallery, tap the photo and tap to choose from the following options: Slideshow: Play a slideshow of your photos. Rotate left: Rotate the photo 90 degrees to the left. Rotate right: Rotate the photo 90 degrees to the right. Set picture as: Set the photo as a Contact photo or Wallpaper. Details: See the recorded information for this photo, such as Title, Time, Width, Height, Exposure, Storage path, and more. Camera and Video...
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You can also make changes to your photo or share it or delete it. Tap the photo to see the following options: Edit: Tap to choose an effect, adjust brightness, crop or add a frame around your photo. Share: Tap and choose a way to email, message or post your photo. Delete: Tap to remove the file from your phone. Tip: To learn how to copy photos to/from a computer, go to Connect Your Phone to Your Computer Camera and Video...
Useful Features Learn how to use many of your phone’s productivity-enhancing features. Calendar Create and manage events, meetings, and appointments. From home, tap Apps > Calendar View your calendar events by Day, 5 days, Month, or see today's Schedule. When you click an event, more details appear. With your Schedule open, turn your phone to see how it all fits in your monthly view. Add Calendar Events 1. From home, tap Apps > Clock 2. From any calendar view, double-tap the day of the event or tap . Enter the event name, location, start time, and other details. Note: You can change but not add events on the Schedule screen. Useful Features...
3. Your calendar makes suggestions as you type the event title, contact names, places, and events or it displays an icon to allow you to search. Tip: Set a reminder so you don't forget about the event. When you set the reminder time to 0 minutes, it plays at the event start time. 4. When you finish entering event details, tap DONE. Manage Calendar Events To edit an event, tap it, and then tap . When you’re finished, tap SAVE. To delete an event, tap , and then tap DELETE. If it is a recurring event, select whether to edit only this event, this and future events, or all events To find a specific event, tap Menu > Search > Search and enter in the event name. Tap and tap the event to view details. Tip: Add a Calendar widget to your home screen. From home, touch and hold an empty area on the screen. Tap WIDGETS, then touch and hold the Calendar widget to add it to your home screen. Clock Use your phone as an alarm clock, timer, or stopwatch. From home, tap Apps > Clock To add an alarm, tap , tap and sweep the clock hands to set the alarm hour, minutes, and tap AM or PM. Tap OK. You can add options to the new alarm: Repeat :Tap Repeat and choose the days you need the alarm to sound. (Ring sound): Tap and choose a ring sound. ...
To set snooze length, clock style, behavior of the Volume keys, and more, tap Menu > Settings. To use the timer, tap To use the stopwatch, tap To change the time zone, tap Tip: To set your current date, time, time zone, and formats for your phone, tap Apps > Settings > Date & time. Calculator Your phone comes with a handy calculator. From home, tap Apps > Calculator Google Docs With the Google Docs® app, you can create documents on your phone. Use Google Docs to write on the go, even without a Web connection. So versatile, you can share your document and comments with others, save it to the Web, edit it on your laptop or tablet, or email as an attachment. Open your document as a Google Docs file or as a Microsoft® Word document. For complete help on Google Docs help on your Android phone, open your document and tap Menu > Help & feedback. For help using the touchscreen keyboard, see Touchscreen Keyboard. For Google Docs and related spreadsheet and presentation applications—Google Sheets and Google Slides info on the Web—see support.google.com/docs/topic/1382883?hl=en&ref_ topic=1397170. From home, tap Apps > Google Docs The main Google Docs page lists all the documents you create. Create a Google Docs ...
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Create a Microsoft Word File with Google Docs To create Word files with Google Docs, you must change a default setting. To enable the DOCUMENT CREATION setting: From home, tap Apps > Google Docs > > Create documents in other formats. Tap to return to the main Google Docs screen. Note: You only need to do this one time. To create a new Microsoft Word document: From home, tap Apps > Google Docs > Menu > New Word (.docx), and then tap the screen to open the touchscreen. Begin typing. – or – Tap and begin speaking. Note: When dictating, add common punctuation to your document with your voice. For example, say "comma", "period", "newline", or "exclamation point".
Tip: For Word documents, tap to add stored images from the camera or storage, add a page break, or add a table. Open a Document To quickly open an existing file, tap the name of the document listed on the main Google Docs page. To find your document from a filtered menu, tap . Docs: All docs listed by the last time they were saved. Incoming: All documents you have shared with others. Starred: All documents you have marked favorites. On device: All documents you have saved locally to your phone. File Functions Use the Details menu to share and save your document. With your Microsoft Word document open, tap > Details. Share Print Save (to Google Drive) Rename Delete With your Google Docs document open, tap > Details. ...
Tips Place your cursor by tapping the text. Select a word by double-tapping it. Facebook Post updates, read what your friends are up to, upload pictures and check-ins, and more with on- the-go Facebook access. Install the Facebook App on Your Phone Before you use Facebook on your phone, you must download and install the app from the Google Play Store app. 1. From home, tap Apps > Play Store . 2. Tap Search and search for "facebook". 3. Tap Facebook from the results list. 4. Tap Install, and then tap Accept. 5. When the download has completed, tap Open. Note: After installation, open the app from the home screen, tap Apps > Facebook . Sign in to Your Facebook Account from Account Settings You can sign in to your Facebook account when you launch the app, or you can sign in from the ...
Note: You must first connect to the Internet using your phone’s Wi-Fi or data connection and you must set up a Google Account (see Create a Google Account) in order to buy and download apps from the Google Play Store. From home, tap Apps > Play Store Get all the fun games and cool apps you want. The Google Play Store provides access to applications created by developers worldwide, so you can find the app you want. If you need help or have questions about the Google Play Store, tap Menu > Help. Important: Third-party applications may access your personal information or require Sprint to disclose your customer information to the third-party application provider. To find out how a third- party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use the application. Find and Install an App Search for and download apps for your phone. 1. From home, tap Apps > Play Store 2. When you open the Google Play Store for the first time, you must agree to the terms of service. Tap Accept to continue and tap Apps. 3. To browse, flick the screen left or right to locate different types of apps: CATEGORIES: Tap a category, for example, Games, Entertainment, or Finance. Once you have chosen a category, flick through the pages such as TOP PAID, TOP FREE, TOP NEW PAID, and more. FEATURED: Take a look through some great apps: tap the Sprint logo for Sprint Featured Apps, or check out Staff Picks, Games, or Editor’s Choice when you open the Google Play Store. Search by name: Tap ...
Note: You need a Google Wallet™ account to purchase items on Google Play. See Create a Google Wallet Account to set up a Google Wallet account if you do not have one. Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap OK on this screen, you are responsible for the results of using this item on your phone. Create a Google Wallet Account You need a Google Wallet™ Account to purchase items from the Google Play Store. On your computer, go to google.com/wallet to create a Google Wallet Account. – or – The first time you use your phone to buy an item from the Google Play Store, you’re prompted to enter your billing information to set up a Google Wallet Account. Request a Refund for a Paid App If you are not satisfied with an application, you can ask for a refund within 24 hours of the purchase. Your credit card is not charged and the application is uninstalled from your phone. If you change your mind, you can install the application again, but you can’t request a refund a second time. 1. From home, tap Apps > Settings > Apps > Downloaded. 2. Tap the application to uninstall. 3. Tap Uninstall & refund. Your application is uninstalled and the charge is cancelled.
Google Maps Use Google Maps to help you figure out where you are and get you where you’re going. Share this information with your friends and family on a real time basis or by messaging. Find out where you are, or get directions to where you are going. From home, tap Apps > Maps Google Maps offers powerful, user-friendly mapping technology and local business information— including business locations, contact information, and driving directions. For help or to personalize your mapping experience, tap Menu > Help. Note: You screen may look different depending on your previous map tasks or map or location settings. Tip: If you have already used maps or navigation on your phone, you can choose from a list of previously searched for locations. Set Your Location Sources You can set your phone to determine your location using GPS satellite signals (highly accurate, but uses battery power) or using the mobile network (less accurate, but conserves battery power). You can also turn off access to your location. See Location Settings. Useful Features...
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Share and Report Your Location You can fine tune the location settings allowed for family and friends and the frequency of location reporting: Touch the Google bar and type the location From home, tap Apps > Maps > > Settings. Find Any Location 1. From home, tap Apps > Maps 2. Enter text in the search box, such as an address, business, or city, and then tap Search. 3. Tap the location you’re searching for in the results list. 4. To remove the map from your screen, tap . Get Directions and Navigation Options 1. From home, tap Apps > Maps > Route 2. Tap your preferred transportation (car, bus, walking, bicycle) 3. Choose a starting point. ...
5. Tap Options to set references to avoid highways, tolls, or ferries. 6. To have your phone provide turn by turn driving directions, tap Tip: From the navigation map, tap > to reverse the route directions so you can return to the staring location. Select Map Mode On a map, tap and add one or more information types to your map view: Traffic (map with traffic conditions). Public transit (public transportation routes). Note: Options for public transportation include bus, subway, train, tram/light rail, all. Bicycling (map with bike lanes). Satellite (map with photos). Google Earth (geographical data). Tip: To turn and tilt the map, rotate two fingers on map to turn it or drag down/up to tilt. Google Play Music Listen and create playlists anytime with music on your phone. Useful Features...
Play Music on Your Phone: From home, tap Apps > Play Music Go back: When you open a song or artist list, tap in the top left to go back. Shuffle or repeat: During a song, tap the empty space next to the music controls to show shuffle and repeat at the bottom. Tap once to repeat the current song list, or twice to repeat only the current song. Volume: Press the volume keys up or down. File types: Your phone can play MP3, M4A, AAC, AAC+, MIDI, and WAV files. During a flight: Swipe down from the status bar with two fingers and tap Airplane mode to turn off all your network and wireless connections and listen to music during a flight. Get Music There are several ways to load music on your phone. Note: Copyright – do you have the right? Always follow the rules. See Content Copyright in Safety, Regulatory & Legal. Useful Features...
Transferring Music from a Windows Computer 1. Using a USB cable, connect your phone to your computer. 2. Flick down the status bar, and make sure that your phone’s USB connection is set to Media device (MTP). Note: To check or change the USB connections, from home, tap Apps > Settings > Storage > > USB computer connection > Media device (MTP). 3. Your phone’s internal storage appears on your computer as a drive. You can copy music files on to your phone’s storage as you would to any other drive. 4. When finished, disconnect your phone from your computer. Transferring Music from a Macintosh® Computer Note: Mac OS does not natively support Media device (MTP) file transfer. To transfer media files between your phone and a Mac, you will need to use Android File Transfer. For more information on Android File Transfer see www.android.com/filetransfer. 1. Install Android File Transfer, and then open it. Note: Once you have used Android File Transfer for the first time, you will no longer need to open it before connecting your phone. It will open automatically when you connect your phone to your computer. 2. Using a USB cable, connect your phone to your computer. 3. ...
Watch on Google Play Find and rent movies to watch on your phone, tablet, or computer. From home, tap Apps > Play Movies & TV To shop, rent, or watch, go to www.google.com/play and choose “Movies & TV”. Google+ Google+™ makes connecting on the Web more like connecting in the real world. Share your thoughts, links, and photos with your circles of friends, socialize with Google+. From home, tap Apps > Google+ Google Play Games Download and play the latest fun games. From home, tap Apps > Play Games > Find Games. Useful Features...
Challenge friends: You can play against contacts in your Google+ circles. Scroll down to Players and choose a person or tap Add friends. Find more friends: Scroll down to You may know and choose a person or tap SEE MORE. Google Play Books Read your favorite books when and where you want. From home, tap Apps > Play Books > Read Now. Useful Features...
Turn pages: While reading the book, turn the pages by flicking them. Recent page: When you open a book, it shows the page you were reading last. Table of contents: Tap a book page, then tap Menu to open the table of contents or to change the view. Close: To return to your book list, tap the book title at the top. Shop: To shop for books, from home, tap Apps > Play Books > Shop. Browse by category or tap and search for a title or author. Tap a book to show details. Then, tap the book’s price to buy it (or tap OPEN to open a free book). After you confirm purchase, the book appears in your library. Google Play Newsstand Read your favorite magazines and newspaper when and where you want. From home, tap Apps > Play Newsstand FM Radio Listen to your favorite radio stations when and where you want. Useful Features...
From home, tap Apps > YouTube Note: If you want a YouTube account, go to youtube.com. Click Sign in, then click CREATE AN ACCOUNT. Update Your Phone From time to time, updates may become available for your phone. Using your phone: You may get an automatic notification of an available update on your phone. Simply follow the instructions to download and install. To manually check for updates, tap the Apps > Settings > System Update > Update Motorola software. Your phone downloads any updates over your mobile network. Remember, these updates can be quite large (25MB or more) and may not be available in all countries. If you don’t have an unlimited data plan, or mobile network updates are not available in your country, you can update using a computer. Using your computer: On your computer, go to sprint.com search for your phone model, and check the “Software” links. If an update is available, follow the installation instructions. Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone. 1. From home, tap Apps ...
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Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network. Useful Features...
Connectivity In addition to Wi-Fi connectivity, you can connect to a Bluetooth enabled device such as headphones or connect directly to your computer. Important: Certain data services requests may require additional time to process. While your phone is loading the requested service, the touchscreen keypad may appear unresponsive. Allow the phone some time to process your data usage request. Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes. Note: Your phone supports Wi-Fi modes 802.11 b, g, and n. Turn Wi-Fi On or Off Use the Wi-Fi settings m enu to enable your phone’s Wi-Fi radio and connect to an available Wi-Fi network. From home, tap Apps > Settings > Wi-Fi and then tap ON or OFF. Note: To extend battery life, turn off Wi-Fi power when not in use. Connectivity...
Tip: You can turn off Wi-Fi notifications. Tap Menu > Advanced and uncheck the box next to Network notification. Wi-Fi Search and Connect To find networks in your range, follow the instructions below. 1. From home, tap Apps > Settings > Wi-Fi. 2. Tap On and your phone scans for available networks. Tip: To see your phone’s MAC address or other Wi-Fi details, tap Menu > Advanced. 3. Tap a network to connect. 4. If necessary, enter Network SSID, Security, and Wireless password, and tap Connect. When your phone is connected to the network, the wireless indicator appears in the status bar. Tip: When you are in range and Wi-Fi is on, you will automatically reconnect to available networks you’ve connected to before. Wi-Fi Modes For those who like to get a bit more technical, your phone supports the following Wi-Fi modes 802.11 b, g, n. Bluetooth Connections Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is approximately 30 feet. Connectivity...
Turn Bluetooth On or Off Use the Bluetooth settings menu to enable or disable your phone’s Bluetooth capabilities. From home, tap Apps > Settings > Bluetooth and tap ON or OFF. Note: To extend battery life, turn Bluetooth power off when not in use. Connect New Devices Use the Bluetooth Settings menu to connect new devices to your phone. Note: This feature requires an optional accessory. Standard Method To connect with a new device, you need to pair with it. You only need to do this once for each device. To connect again, just turn on the device. 1. Make sure the device you are pairing with is in discoverable mode. Note: Refer to the guide that came with the device for details. 2. From home, tap Apps > Settings > Bluetooth. 3. Tap ON to turn on and scan. If Bluetooth power is already on, tap SEARCH FOR DEVICES. 4. Tap a device to connect. Connectivity...
Rename the Phone You can change the device name for your phone. From home, tap Apps > Settings > Bluetooth > > Rename this device. Edit the existing name, or enter a new name, then tap Rename. Rename a Paired Device You can change the name of a device paired to your phone. 1. From home, tap Apps > Settings > Bluetooth. 2. Tap the device name and then tap Rename. 3. Edit the existing name or enter a new name, then tap OK. Connect Your Phone to Your Computer You can connect your phone to a computer by using a USB cable. Note: The first time you use a USB connection, your computer may indicate that drivers are being installed. Follow any prompts you see to complete the installation. This may take a few minutes. 1. Connect a Motorola micro USB data cable from your phone’s micro USB port to a USB port on your computer. Your phone should show Connectivity...
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in the status bar. Note: Make sure to connect the phone to a high power USB port. Typically, these are located directly on your computer. 2. On your phone, flick down the status bar and tap the USB notification to see the USB connection options. Note: If the USB connection options do not appear, you can change the settings by tapping Apps > Settings > Storage > Menu and then tap USB computer connection. 3. Tap an option: Media device (MTP): Transfer media files between your phone and computer. Note: To transfer media files between your phone and a Mac, you will need to use Android File Transfer. For more information on Android File Transfer see android.com/filetransfer. Camera (PTP): Transfer photos using camera software, and transfer any files that do not support MTP. Tip: You can use Google Drive to upload files to the Web so you can access them from a computer or other Android devices. All your phone’s features are accessible through the Apps list. Note: Like all apps, downloaded apps will use up memory, data, battery, and processing power— some more than others. For example, a simple battery level widget will use less than a streaming music player app. After installing an app, if you're not happy with how much memory, data, battery or processing power it's using, uninstall it. You can always install it again later. If you doubt the safety of an app, don't install it. Note: Available applications and services are subject to change at any time. Connectivity...
Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Wireless and Network Settings This group of settings lets you control your phone’s wireless network settings, Wi-Fi settings, Bluetooth, Location, Display brightness and more. To quickly see frequently viewed settings, from home, swipe down from the status bar with two fingers. To view all the Settings menus, in Quick View tap – or – From home, tap Apps > Settings Wi-Fi Settings Your phone lets you take advantage of Wi-Fi hotspots for high-speed data access. For details on your phone’s Wi-Fi features, see Wi-Fi. From home, tap Apps > Settings > Wi-Fi. Tap On or Off and tap the name of the Wi-Fi connection you want. Settings...
Bluetooth Settings Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone’s Bluetooth settings, see Bluetooth Connections. From home, tap Apps > Settings > Bluetooth > On. Nearby Bluetooth devices list on your screen. Tap a device to pair it with your phone. Data Usage The Data usage settings menu lets you track and control your phone use. You can set both a warning and limit for the charge cycle. Each app is listed on your phone showing the amount of data it uses. From home, tap Apps > Settings > Data usage. Cellular Data To turn on cellular communication with your service provider, slide the Cellular data button right. To turn off cellular communication with your service provider, slide the Cellular data button to the left. You can still use Wi-Fi and receive calls. Note: To use Wi-Fi, you must have your Wi-Fi enabled. See Wi-Fi Settings. Cellular Data Limit and Warning Slide the Set cellular data limit button to the right to turn it on. ...
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Press and slide the limit bar up or down to set the data limit for this cycle. When this limit is reached, your cellular data use is turned off. You can reset it but with continued use you risk extra charges. Press and slide the warning bar up or down to choose a warning setting. When this setting is reached, your phone sends you a notification. Note: Usage information is provided to help you manage your phone. This may not match the amounts charged by your service provider. App Data Flick up the screen to see the individual apps with their data usage. The apps are arranged from highest to lowest usage. Some apps transfer data in the background when you're not viewing them. You can stop an app's background activity. Tap an app, scroll to the bottom, and slide the Restrict app background data button right. Note: Apps that use a lot of data might also use a lot of battery power. Settings...
Airplane Mode Airplane Mode turns off all your wireless connections and allows you to use many of your phone’s features when you are in an airplane or in any other area where calls and data are prohibited. When you set your phone to Airplane Mode, it cannot send or receive any calls or access online information. From home, tap Apps > Settings > More > Airplane mode. – or – From any screen, swipe down from the status bar with two fingers to open Quick Settings and tap Airplane mode Default SMS App You can choose either Hangouts or Messaging to text message your friends. Hangouts is an instant messaging app that uses your Google account to keep you in touch with friends and family. You can change your default choice any time. From home, tap Apps > Settings > More > Default SMS app. Tap Hangouts or Messaging. VPN Settings You can set up a Virtual Private Network (VPN). Select basic or advanced options. For details on using VPN, see Virtual Private Networks (VPN). You can connect to a Virtual Private Network (VPN). A VPN lets you access files on a secured network (like an office network with a firewall). Contact the network administrator to ask for VPN settings, and any additional apps or other requirements. 1. From home, tap Apps > Settings > More > VPN.
From home, tap Apps > Settings > More > M obile networks. Emergency Broadcasts Extreme, severe and Amber emergency alerts are transmitted by the U.S. national emergency alert system. Choose which Emergency Alerts you want to receive. From home, tap Apps > Settings > More > Emergency broadcasts. Tip: Select the emergency alert sound, tap Apps > Settings > Sound & notification > Other sounds > Emergency tone. Moto Settings Automate everyday tasks to make your life easier by using Moto Assist, Actions, or Display. From home, tap Apps > Settings > Moto. – or – Tap Apps > Moto Assist: Set do not disturb hours for sleep and meetings. Actions: Set to automatically open the camera with a double twist of your wrist. Display: Select notifications type, details, and vibration.
Wallpaper Settings To apply a new wallpaper: 1. From home, tap Apps > Settings > Display > Wallpaper. 2. Tap Gallery, ID wallpapers, Live wallpapers, Photos, or Wallpapers and choose a wallpaper. 3. Tap Set wallpaper. Tip: You can also touch and hold an empty spot on your home screen to choose wallpaper. Sleep To set the number of minutes before your screen goes dark, tap Apps > Settings > Display > Sleep and select the number of minutes. Note: To save battery charge, make your phone go to sleep quicker. Daydream To set up a screen saver when docked or charging, tap Apps > Settings > Display > Daydream. Ambient Display To wake a sleeping phone to display notifications, tap Apps > Settings > Display > Ambient Display. Note: Turning on Ambient Display turns off battery notifications when your phone is sleeping. Font Size ...
Your Cast screen shows the Chromecast enabled devices that you can connect to with your phone. From home, tap Apps > Settings > Display > Cast. For setup information on how to cast from your Android phone, on your phone go to google.com/chromecast/setup. Sound and Notification Settings Control your phone’s audio, from ringtones and alerts to tap tones and notifications. Adjust your alerts and the notifications you can see on your phone. From home, tap Apps > Settings > Sound & notification. Volume When using any app, you can quickly set the volume on your phone by pressing the volume keys, Changes you make by pressing the volume keys also update the Sound & notification settings. To set volume, just press the volume buttons while on the home screen (ringtone volume), during a call (earpiece volume), or while playing music or a video (media volume). Audio Effects Choose from pre configured settings for Wired Stereo and Speakers. From home, tap Apps > Settings > Sound & notification > Audio effects. Wired Stereo: Choose from Effect profile, Surround sound, and Equalizer settings. Speaker: Select equalizer options. Volume adjustments Slide the bar to adjust the volume for each category.
Media Alarm Ring Also vibrate for calls In addition to the ring tone, you can set your phone to vibrate to notify you when there is a call. From home, tap Apps > Settings > Sound & notification > Also vibrate for calls. Interruptions You can prioritize the calls that interrupt other features and functions you are using on your phone or interrupt your selected Downtime. Customize temporary or permanent time slots known as Downtime, when calls, messages, and events and reminders are blocked. Specify favorites in you contacts who are not blocked. From home, tap Apps > Settings > Sound & notification > Interruptions. Ringtones Set the phone and default notification ringtones. Phone Ringtone From home, tap Apps > Settings > Sound & notification > Phone Ringtone. Default Notification Ringtone ...
App Notifications Configure the options for app notifications. To set the default notification ringtone, from home, tap Apps > Settings > Sound & notification. Pulse Notification Light: Choose the pulse light when notifications occur on your locked phone. When device is locked: Tap to choose the priority of notifications when the phone is locked. App Notifications: Tap to choose which apps from the list to report a notification. Notification Access: When listeners are loaded for apps, choose to see their notifications. Storage Settings The Storage Settings menu lets you manage different categories of internal storage on your phone. It also allows you to mount or erase an SD card, and work with your USB connection. To see how much storage your applications are using: From home, tap Apps > Settings > Storage. Internal storage (bar): See a comparison of the apps using internal storage, the colors correspond to the apps listed below the bar. Available: Free storage.
Erase SD card Clear all data from your SD Card. Note: Usage information is provided to help you manage your phone. This may not match the amounts charged by your service provider. USB Computer Connection Your phone’s micro USB port lets you exchange media and other files with a connected computer. Available storage for the connect unit is shown. You can also purchase an On-The-Go connector to use for connecting with other devices and for offline storage. To change the mode of USB connection: From home, tap Apps > Settings > Storage > and then tap USB computer connection. Charge only Media device (MTP) Camera (PTP) USB Storage Your phone’s micro USB port lets you connect to an (optional purchase) external device such as a speaker or portable battery charger. For stage data devices, use unmount the device before disconnecting to make sure no data is lost. To unmount an external storage device: From home, tap Apps > Settings > Storage > Unmount USB on-the-go storage. Battery Settings Your phone is equipped with a battery that allows you to recharge it before it is fully drained. Monitor ...
To see battery usage statistics: From home, tap Apps > Settings > Battery. Sprint-approved or Motorola accessories can be found at Sprint Stores or through Motorola; or call Sprint Customer Care. They’re also available at sprint.com. Battery Saver Settings Turn on Battery Saver to save power but it operates at the expense of some performance and most background data: You can run it all the time or when the battery is low. To always save battery power: From home, tap Apps > Settings > Battery >Menu > Battery saver. To automatically save battery power when power is low: From home, tap Apps > Settings > Battery > Menu > Turn on automatically and then tap 5% or 15%. Note: Making calls where signal is weak or if you are calling from an out of service area uses a lot of battery power. Tips to Monitor and Conserve Battery Power To save even more battery life between charges, conserve by using the following options.
Remove unused online accounts that you registered: From home, tap Apps > Settings > Accounts. Tap the account you want to remove. Tap it again, then tap Menu > Remove account. Monitor the time used for recording or watching videos, listening to music, or taking pictures. Charging the Battery Keeping track of your battery’s charge is important. If your battery level becomes too low, your phone automatically turns off, and you will lose any information you were just working on. Warning: Use only Sprint-approved or Motorola chargers with your phone. The failure to use a Sprint-approved or Motorola charger may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. 1. Insert the small end of the USB cord into the charger/accessory jack on the bottom of your phone. 2. Insert the larger end of the USB cord into the AC adapter. 3. Plug the AC adapter into an electrical outlet and charge for at least three hours. With the Sprint-approved Li-Ion battery, you can recharge the battery before it becomes completely run down. Apps Settings This menu lets you control your application settings, including allowing installation of non-Google Play Store applications, managing, and viewing running services. Note: To allow or stop installation of applications from vendors other than the Google Play Store, from home, tap Apps > Settings > Security > Unknown Sources. Manage Apps Remove, stop, and manage your apps.
DOWNLOADED RUNNING 2. To stop an app, tap the app and then tap Stop. Users Settings You can share your phone with family or friends by creating new users. Users customize their own space, add their own email address, and optional payment information. Adding a guest account allows temporary use of your phone without the text messaging feature. New users and new guests must be present when you add them to your phone to enter their information. From home, tap Apps > Settings > Users. Owner: To change your (Owner) identifying name on your phone, tap Owner. Guest: To change phone usage to a guest, tap Guest and hand the phone to the guest to add their email address. User: To add a new user, tap Add user and hand the phone to the user to add an email address and optionally add payment information for purchases. Switch Users With two fingers, swipe down from the status bar to open Quick Settings, tap and then tap the user. Call Use for Added Users With two fingers, swipe down from the status bar to open Quick Settings and then tap > ...
Note: Turning Location on will allow the network to detect your position, making some Sprint applications and services easier to use. Turning Location off will disable sharing for all purposes except 9-1-1, but will not hide your general location based on the cell site serving your call. No application or service may use your location without your request or permission. GPS-enhanced 9- 1-1 is not available in all areas. Configure Location Settings 1. From home, tap Apps > Settings > Location. 2. Tap the On/Off switch beside Location to turn the service on. 3. To select your Location options, tap Mode and then tap an option. High accuracy to use all available methods (GPS, Wi-Fi, and mobile network) to determine location. Battery saving to use only Wi-Fi and mobile networks. Device only to use only GPS to determine location. 4. To select your Location Services options, tap Google Location Reporting and select your Google location reporting options for each account you've added to your phone. Security and Screen Lock Settings The Security Settings menus let you set phone security, lock codes, passwords, administrator settings, and more. Settings...
Note: This screen may look different for you depending on the options you choose. Set Up Screen Lock You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock the phone’s control keys and touchscreen. Create a Show Owner message to get your lost phone back to you. Note: You can make emergency calls on a locked phone (see Call Emergency Numbers). A locked phone still rings, but you need to unlock it to answer. From home, tap Apps > Settings > Security. To lock the screen, press the Power key on the right side of the phone. Note: Make sure the Power button instantly locks setting is on for the Power key to lock. If this option is not on, then the screen can be turned off and back on without locking. To unlock the screen, press the Power key. Then, drag the lock to the outer circle to unlock your screen. Note: You can require the pattern, password or PIN before the phone starts up. This helps to protect the phone if it is lost or stolen. Settings...
Pattern Lock Draw a pattern to unlock your phone: 1. To set the lock pattern, from home, tap Apps > Settings > Security > Screen lock > Pattern. 2. Choose when you are prompted for the pattern. Require password to start the device. No thanks. A response of "no thanks" means the pattern is required when the phone is unlocked. 3. Follow the instructions to draw your lock pattern and confirm it. 4. Choose an option for notification display when the phone is locked and then tap DONE. Show all notification content. Hide sensitive notification content Don't show notifications at all. 5. When prompted, draw the pattern to unlock the phone, and then tap Confirm. If you fail to draw the correct unlock pattern on the screen after five attempts, you will be prompted to wait for 30 seconds before you can try again. When you draw the pattern to unlock your phone, you have the option to see the pattern or keep it invisible. From home, tap Apps > Settings > Security > Make pattern visible. PIN Lock Enter four to sixteen digits to unlock your phone.
Show all notification content Hide sensitive notification content Don't show notifications at all 5. When prompted, enter PIN to unlock the phone. If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30 seconds before you can try again. Password Lock Enter four to sixteen letters, digits, or symbols to unlock your phone: 1. From home, tap Apps > Settings > Security > Screen lock > Password. 2. Choose an option for notification display when the phone is locked. Show all notification content Hide sensitive notification content Don't show notifications at all 3. Enter password, and then confirm it. 4. When prompted, enter the password to unlock the phone. If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 seconds before you can try again. Disable the Screen Lock 1. From home, tap Apps > Settings > Security > Screen lock.
Tip: Don’t put your mobile number as your contact info unless you can access your voicemail from another device. Automatically Lock From home, tap Apps > Settings > Security > Automatically lock, and then select a length of time your phone is idle before it locks. Note: Automatically lock is only available if you have a screen lock enabled. Power Button Instantly Locks From home, tap Apps > Settings > Security > Power Button Instantly Locks. Note: Power Button Instantly locks setting is only available when Smart Lock is not enabled. Smart Lock Delay your phone locking by specifying trusted conditions. Enter your PIN, password, or pattern and tap NEXT: Trusted devices: Specify the devices to stop the phone from locking while in use such as Bluetooth watches or your Bluetooth car connections. Trusted places: With GPS turned on, map the locations you trust. Trusted face: Tap SET UP and have your face memorized by your phone. Note: Face matching is not as secure as a PIN, password or a pattern to secure your phone. In conditions where the face match doesn't work, use your PIN or password.
Caution: If you enter an incorrect PIN code multiple times, your SIM is disabled. Contact your service provider to enable the card again. Tap Lock SIM PIN to use phone. Enter the current SIM PIN to set up your SIM PIN locking. Make Passwords Visible Select whether to show passwords as you enter them instead of ******. From home, tap Apps > Settings > Security > Make passwords visible. Device Administration Activate the device administrator role so that you can have further control over erasing phone data, changing passwords, setting password rules, monitoring failed screen unlock attempts, and locking the screen. From home, tap Apps > Settings > Security > Device administrators. Unknown Sources Always use caution when downloading or installing from unknown sources. When you enable this feature, you are responsible for any damage or loss of data that may occur. From home, tap Apps > Settings > Security > Unknown sources. Storage Type Hardware backed storage only. There are no configurable options for this feature.
Screen Pinning You can keep a screen active until you release it so you do not lose the on screen data. From home, tap Apps > Settings > Security > Screen pinning and tap Off to turn it Open the screen you want to pin, tap Overview and then tap the pin. Apps with Usage Access Manage the apps such as MotoCare, that you have allowed to access general information about your phone. From home, tap Apps > Settings > Security > Apps with Usage Access. Tap a listed app to turn access On or Off. Account Settings The Accounts menu lets you add and manage all your email, social networking, and picture and video sharing accounts. Set Up a New Account 1. From home, tap Apps > Settings > Accounts > Add account. 2. ...
Manage Existing Accounts 1. From home, tap Apps > Settings > Accounts. 2. Select an account type to manage its settings. Tap a related account in the list to change its synchronization settings. Note: If you turn off synchronization, this account will not be updated across your devices. Tap Menu > Remove account to delete the entire account from your phone. 3. Tap Back when you are finished. Language and Input Settings Your phone’s Language Settings let you select a language for the phone’s screens and menus, as well as manage a personal user dictionary. The Keyboard settings let you select a preferred input method, control keyboard settings, and more. Language Settings The Language Settings menu lets you select an on-screen language and add custom words to your phone’s user dictionary. Select Language Set your menu language and region: From home, tap Apps > Settings > Language & input > Language. Spell Checker Turn on spell checking to verify your texting and typing functions. Your phone can also check contact ...
Keyboard and Input Method Settings The Keyboard Settings menu lets you set the input method for the touchscreen keyboard (Android keyboard or voice) and set options for each method. Current Keyboard Choose a keyboard type you want to use. You can also turn off the automatic Google voice typing option. From home, tap Apps > Settings > Language & input > Current Keyboard > CHOOSE KEYBOARDS. Google Keyboard Your phone’s touchscreen input method is the default multi-tap keyboard. The Google Keyboard offers several features such as gesture typing and themes. Tip: Get help with the Google keyboard on your phone, from home, tap Apps > Settings > Language & input > Google Keyboard > > Help & feedback. From home, tap Apps > Settings > Language & input > Google Keyboard: ...
Text Correction Personal dictionary: Create your own dictionary. Add-on dictionaries: Install additional dictionaries. Block offensive words: Stop offensive words being used. Auto correction: Spacebar and punctuation automatically correct mistyped words. Show correction suggestions: Show word suggestions as you type. Personalized suggestions: Use your data to create suggestions. Suggest contact names: Names from your contacts used to suggestion corrections. Next-word suggestions: Uses the previous word to offer next word options. Advanced Settings Keypress vibration duration: Set the length of time for the vibration on keypress. Key long press delay: Set the length of time for volume keypress before action occurs. ...
Voice Input You can customize voice recognition or choose to use basic recognition only Customization allows more interaction and hotwords you define. From home, tap Apps > Settings > Language & input > Voice Input. Voice Search Set up the options your phone uses when you search by using voice commands or when it can respond to you with text-to-voice. From home, tap Apps > Settings > Language & input > Voice Search to set the following settings for voice recognition: Language: Select a language. Speech output: Select Always, Informative only, or Hands-free only. Block offensive words: Hide recognized offensive text. Hotword detection: Say “OK Google” to launch voice search. Offline speech recognition: Enables voice input while offline. ...
> Language & input > Pointer speed. Use the slider to adjust the speed of a pointer device. Motorola Privacy Settings Help improve Motorola products by sharing your user data and viewing the privacy policy. From home, tap Apps > Settings > Motorola Privacy Settings. To share your usage statistics, tap Help Improve Motorola Products. To provide you customized support based on phone use; tap Enhanced Device Support. To read about the scope of data collection and use to enhance the Motorola Experiences, tap View Motorola Privacy Policy. Backup and Reset Settings Save yourself time and effort. Use Backup and Restore to save your personal data. If your phone is ever reset, your passwords and settings will automatically be restored. Back Up My Data Select whether to back up your personal data (passwords, bookmarks, and other settings) to Google ...
1. From home, tap Apps > Settings > Backup & reset > Factory data reset. 2. Read the prompt and tap Erase everything to complete the reset. (Tap Back to cancel.) Warning: All data on your phone will be deleted. Motorola ID Settings Tell Google which account is best to identify you across your devices and files you have saved in the cloud. This account is typically your Google email address. From home, tap Apps > Settings > Motorola ID. To change the Motorola ID account or to unlink your account, tap . Warning: All data on your phone will be deleted. Caution: Read the on screen warnings before proceeding with either option to ensure your understand the results. Activate Device Settings You can connect with your carrier by tapping this settings option. From home, tap Apps > Settings > Activate Device. Note: After your phone service is working, this option is rarely used. Selecting this option accidentally does not interfere with your current service.
Accessibility Settings The Accessibility menu lets you enable and manage accessibility-related applications. Accessibility features are there for everyone, helping to make things easier. Note: For general information, accessories, apps, and more, visit motorola.com/accessibility. Tip: Google Play Store provides access to thousands of apps, many with useful accessibility features. You can customize your phone with more accessible features such as large text, power button to end call, text-to-speech output, and more. To access the accessibility options: From home, tap Apps > Settings > Accessibility. TalkBack Use TalkBack to read out loud your navigation, your selections, even your books. Talkback reads all of the text you type except for passwords. You can even use Talkback in the Google Play Store. To turn TalkBack on: From home, tap Apps > Settings > Accessibility > TalkBack, and then tap ON. Note: You might need to download a text-to-speech app. TalkBack features make your phone more useable: Menus and screens: Tap an item in a menu or screen and your phone speaks the name. Dialer and text entry: Start typing, and your phone speaks each number or letter. Notifications: Flick the status bar down and your phone speaks all of the notifications. Books & more: Open a book, a file, a message, and more and the contents are read out loud (this feature is app dependent).
When Explore by touch is on, swipe down then right to open the global context menu, then use the menu to pause TalkBack. Note: When you turn on Talkback, it allows you to add Explore by touch. Speak Caller ID When you want to hear who is calling: To have your caller announced out loud, from home, tap Apps > Settings > Accessibility > Talkback > Settings > Speak Caller ID. To assign a unique ringtone to a contact, from home, tap Apps > Contacts , tap the contact, and then tap Menu > Set ringtone. Explore by Touch When TalkBack is active, you can Explore Touch t o expand the functions of TalkBack. Your touches are read out loud as you move your finger around the screen. From home, tap Apps > Settings > Accessibility > TalkBack > Explore by touch. Explore by touch changes some gestures slightly so that the location of your touches can be read out loud. Touch something on the screen to hear a description or text readout. Double-tap anywhere on the screen to open or activate the last touched item.
Note: Switch Access needs to know which app you are using the shortcuts, to observe screen content, and your typed personal data. Auto Scan 1. From home, tap Apps > Settings > Accessibility > Switch Access. 2. Tap Off > OK to turn Switch Access on. 3. Tap Settings to configure the following options: Auto Scan to turn it on so your phone can automatically look for items on the current screen that you can change. Time Delay - Choose how long the screen is visible before it checks for clickable items. Key Combo for AUTO SCAN - Specify your key combination to scan a screen on your phone. Assign Keys to actions Tap an action from the list and assign a key combination to it. Choose a combination you'll remember so you can quickly go where you want. Braille Combine your Braille display device with TalkBack for braille and speech feedback. 1. Download the BrailleBack app from Google Play Store (touch Apps > Play Store), and ...
Zoom with Magnification Gestures Get a closer look at the screen with a few simple options. You can zoom in on maps, Web pages, and photos, magnify the screen with taps, and increase the size of text throughout your phone. You can also modify your browser for easier reading. To pinch to zoom in, tap the screen with two fingers and then drag your fingers together. To zoom out, tap the screen with two fingers and drag your fingers apart. Tip: To zoom in, you can also double-tap. To set up screen magnification so you can use tapping, tap Apps > Settings > Accessibility > Magnification gestures. Triple tap the screen for full screen magnification, or triple tap and hold to temporarily magnify the screen. To show larger text throughout your phone, tap Apps > Settings > Accessibility > Large text. To set zoom, text size, contrast, and other accessibility options for your browser, tap Apps > Chrome > > Settings > Accessibility. Large Text Increase the size of text on your phone by choosing Large text. From home, tap Apps > Settings > Accessibility > Large text. High Contrast Text Use the High Contrast Text option to deepen the contrast between text and screen background.
Speak Passwords Speak Passwords allows you to speak your passwords instead of typing them. From home, tap Apps > Settings > Accessibility > Speak passwords. Accessibility Shortcut Use simple gestures to quickly activate Talkback on your phone by turning on Accessibility Shortcut. 1. To turn on Accessibility Shortcut, from home, tap Apps > Settings > Accessibility > Accessibility shortcut. 2. To enable accessibility features: Press the Power key until you hear a sound or feel a vibration. – or – Touch and hold two fingers on the screen until you hear an audio confirmation. Note: After accessibility features are enabled, they remain active until the phone is unlocked regardless of which user enabled them. Text-To-Speech Output Set up your phone’s speech synthesis engine and speech rate. From home, tap Apps > Settings > Language & input > Text-to-speech output to configure the following settings: Google Text-to-speech Settings. ...
From home, tap Apps > Settings > Accessibility > Touch & hold. Color Inversion Replaces darker colors with light and light colors with dark for higher contrast. From home, tap Apps > Settings > Accessibility > Color inversion. Note: Color conversion is an experiment option. Color Correction Enhance the display for red-green color blindness. From home, tap Apps > Settings > Accessibility > Color Correction. Note: Color correction is an experiment option and may affect your phone's performance. Sound Volume and Vibrate Settings You can choose the volume and the vibration Settings for the various phone features. See Volume. From home, tap Apps > Settings > Sound & notification. Display Brightness Your phone automatically adjusts the screen brightness when you’re in bright or dark places, but you can set your own brightness level instead. To set display brightness, see Display Settings. Note: Setting brightness to a high level decreases your phone’s battery life. To maximize battery life, ...
Advanced Note: If you don’t want to type at all, then use your voice by tapping on the touchscreen keyboard. You can use your phone in TTY mode with standard teletype machines. For more information on accessible settings, see Accessibility Settings. From home, tap Phone > Menu > Settings > Call Settings > TTY mode and select the mode you need: TTY full: Type and read text on your TTY device. TTY HCO: Hearing-Carry-Over—type text on your TTY device and listen to voice replies on your phone’s speaker. TTY VCO: Voice-Carry-Over—speak into your phone and read text replies on your TTY device. Note: You’ll need a cable/adapter to connect your TTY device to the headset jack on your phone. If you need to charge your phone at the same time, make sure to first plug in your TTY devices so that your phone can properly connect to it. Then plug in the charger. Tip: Refer to your TTY device guide for mode and usage information. Hearing Aids To help get a clear sound when using a hearing aid or cochlear implant, your phone may have been rated for use with hearing aids. If your phone’s box has “Rated for Hearing Aids” printed on it, then please read the following guidance. Note: Ratings are not a guarantee of compatibility (visit motorola.com/hacphones). You may also want to consult your hearing health professional, who should be able to help you get the best results. To choose hearing aid options, tap Phone > Menu > Settings > Call Settings > Hearing aids. Settings...
To change call volume during a call, press the side volume keys to set a call volume that works for you. To choose best phone position, hold the phone to your ear as normal during a call, and then rotate/move it to get the best position for speaking and listening. Printing Settings To print your photos, documents, and more from your phone, check to see if the printer manufacturer has an app on Google Play Store to download and install. You can also print to a printer set up in your Cloud. Your phone must be Wi-Fi enabled. By default, printing to the Cloud is set to ON. To add your printer driver: From home, tap Apps > Settings > Printing > > Add service. Tap Chrome or Play Store to look for a printer driver. Tip: After you load a printer driver, be sure to follow the manufacturer's instructions to enable it. About Phone The About Phone menu lets you access important phone information such as up time, Bluetooth address, signal strength, and view legal, safety, and other information. Status View battery status, phone number, signal strength, roaming status, network information, and more: From home, tap Apps > Settings > About phone > Status. Legal Information Access the Legal Information menu to view important license and legal information. 1. From home, tap Apps > Settings >...
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Caution: Motorola does not take responsibilities for changes/modifications to the transceiver. Product ID: Motorola X (Model XT1526) Manual Number: 68017860001-A Settings...
For Assistance The following topics address areas of support for your phone, including troubleshooting, account information, and warranty information. Troubleshooting Check the questions and answers below for common phone issues. For additional support, visit motorola.com/support to check out the help topics or if you're really stuck, opt to chat online. Important: Backup your phone information before attempting any factory resets, entering Safe Mode, or a forced Power Off to avoid loss of any data. To ensure back up and reset are turned on, see Backup and Reset Settings. Check Here First Issue: Phone freezes/operation is unstable. Solution: Reboot (restart) the phone. If your phone becomes unresponsive, try a reboot—press and hold the Power key until the screen goes dark and your phone restarts. Issue: Operation is unstable after a new application was installed. Solution: The newly installed application may be the cause. Uninstall the application in safe mode. 1. Turn on safe mode. If the phone is on, press the Power key, touch and hold Power off until the Safe Mode option appears and then tap OK. If the phone is off, press the Power key and when the phone vibrates, touch and hold the bottom Volume key. (Wait for the power up to complete then release.) "Safe Mode" appears on all screens when your phone is in safe mode. 2. Uninstall the app in safe mode. From home, tap Apps > Settings > Apps and then tap the app you want to remove. Tap Uninstall and then tap OK. The app is reported as uninstalled.
1. At the top of the screen drag the status bar down with two fingers to see Quick Settings. 2. If the Airplane mode is on , tap it to turn it off Solution 2: If the signal strength icon shows a weak connection, you may be out of a service area or in a location such as a shopping mall that degrades the signal. Wait until you move to another location and try your call again. Note: If you are connected to a Wi-Fi signal, you can use Wi-Fi to communicate by texting or email. Use care when connecting to Wi-Fi from sources outside your home. Solution 3: Is data communication disabled? To check that data communication is enabled: 1. At the top of the screen drag the status bar down with two fingers to see Quick Settings. 2. Tap Network (network icon). Note: The Sprint network icon shows signal strength. It does not tell you if the Cellular data switch is on or off. 3. If the Cellular data switch is off, tap it to turn it on. Note: If you set a data limit to keep within your usage plan, your phone turns off Cellular data so you avoid overages. You can ignore your setting but you may be billed additional charges. Issue: Battery level goes down too quickly. Note: Avoid calls where the signal is weak as this uses a lot of your battery power. Solution: Use the Battery saver settings to make your battery last longer. Also, for many tips and tricks to avoid battery power loss, see Battery Settings. For more information or to see the latest in products and services, visit us online at sprint.com/mysprint. Sprint Account Information and Help Find out about account passwords and information about managing your account and finding help. Sprint Account Passwords You will need to create passwords to protect access to your personal account information, your voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited ...
are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com/mysprint. Voicemail Password You’ll create your voicemail password when you set up your voicemail. See Activate your Voicemail for more information on your voicemail password. Data Services Password With your Sprint phone, you may elect to set up an optional data services password to control access and authorize purchases. For more information, or to change your passwords, go to sprint.com/mysprint and under My Sprint, sign in or register. Manage Your Account Manage your Sprint account from your computer, your Sprint phone, or any other phone. Online: sprint.com/mysprint Access your account information. Check your minutes used (depending on your Sprint service plan). View and pay your bill. Enroll in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint phones. View available Sprint service plans and options. Learn more about data services and other products like games, ringtones, screen savers, and more. From Your Sprint Phone 1. ...
> Dialpad , and then tap > Sprint Operator Services Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party. From home, tap Phone > Dialpad , and then tap > For more information or to see the latest in products and services, visit us online at sprint.com/mysprint. Motorola Mobility LLC Global Limited Warranty Review your phone’s warranty coverage, options, and where you can get more information. What does this Limited Warranty cover? Motorola Mobility LLC (“Motorola”) promises to the original purchaser (“you”) that this Mobile Phone, and any in-box accessories which accompany it (the “Products”), will be free of defects for a period of 12 months from the date of original purchase (“Warranty Period”) provided that the Products are used for normal [consumer/end user] purposes (the “Limited Warranty”). This Limited Warranty covers only a purchase of new Products from Motorola or an authorized reseller or distributor of Motorola Products and accompanied in-box by this written Limited Warranty. This Limited Warranty is personal to you and not transferable. Claims under this Limited Warranty may only be made in the country of purchase. If, following a repair, there are fewer than 90 days remaining in the Warranty Period, the Warranty Period will be extended to end 90 days from the date of repair.
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What will we do if you make a claim under this Limited Warranty? If you make a valid claim under this Limited Warranty, Motorola will (at its discretion) either (1) repair the Product using new, used, or reconditioned replacement parts; or (2) replace the Product with a new or ‘as new’ reconditioned Product; or (3) refund the purchase price. Any refunded or replaced Product shall become the property of Motorola. What is not covered? This Limited Warranty does not cover the following unless they occurred because of a defect in materials or workmanship: (a) Batteries or any protective coatings the performance of which naturally deteriorates over time. (b) Cosmetic damage, including scratches, dents, cracks or other cosmetic damage from normal wear and tear. (c) Damage caused by use with non-Motorola products. Defects or damage that result from the use of non-Motorola branded or certified compatible products, accessories or other peripheral equipment and/or software. (d) Damage caused beyond the reasonable control of Motorola, including damage caused by (i) accident, abuse, misuse; (ii) operating a Product outside its permitted or intended uses as defined in the Products’ User Manual, Quick Start Guide, Online Tutorials, and other documentation provided to you (including use of the Products for [commercial rental] purposes); (iii) improper storage (e.g. subjecting the Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing clips/fasteners/connectors); impact damage (e.g. dropping the Product); (iv) contact with liquids, water, rain, extreme humidity, unusually heavy perspiration or other moisture; sand, food, dirt or similar substances (except for Products sold as resistant to such substances, but then only to the extent the damage was not caused by incorrectly securing the phone’s protective elements or subjecting a Product to conditions beyond its stated specifications or limits); or (v) flood, fire, earthquake, tornado or other acts of God not within Motorola's reasonable control.
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MODIFY THIS LIMITED WARRANTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY STATUTORY WARRANTIES WHICH MIGHT OTHERWISE APPLY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS LIABILITY, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING, PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE, OR APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR SERVICES PROVIDED UNDER THIS LIMITED WARRANTY. BY MAKING A CLAIM UNDER THIS LIMITED WARRANTY YOU ACKNOWLEDGE THAT YOU UNDERSTAND THAT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN DAMAGES SO THE DISCLAIMERS MAY NOT LIMIT YOUR LEGAL RIGHTS AGAINST MOTOROLA. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. THIS LIMITED WARRANTY DOES NOT SEEK TO TAKE THOSE RIGHTS AWAY UNLESS THE APPLICABLE LAW ALLOWS YOU TO CONTRACT OUT OF THOSE RIGHTS. My Product is defective, what should I do? 1. Review the online Motorola customer support website at motorola.com/support for troubleshooting information. For Assistance...
2. If the Product is still not functioning properly after you have followed troubleshooting instructions suggested on this website, please contact Motorola using the contact details provided on the customer support website at motorola.com/support. 3. If your Product is covered by this Limited Warranty, you may be required to download, or otherwise obtain and accept software updates. You are responsible for any third party data costs incurred when obtaining the downloads. Before we can provide any further support under this Limited Warranty you must first comply with the warranty processes (1), (2), and (3), repair instructions, and accept any necessary software updates. 4. If the software update does not fix the problem, you will receive instructions on how and where to ship the Product for assessment. We will generally need: (i) proof of purchase; (ii) a written description of the problem; (iii) the name of your mobile network service provider, if applicable; (iv) your address and telephone number. We will only use this information for the purposes of processing your claim under this Limited Warranty. 5. If the Product is not covered by this Limited Warranty (and you do not have any other statutory rights in your place of usual residence), Motorola will inform you of the availability, price, and other conditions applicable to the repair, replacement, or refund of the Product. Battery Use & Safety Warning: Your mobile device contains a battery that should only be removed by a Motorola approved service center or recycler. Don’t try to remove or replace the battery yourself. Attempting to remove or replace the battery may damage the battery and may cause burning and injury. Don’t try to take apart or fix your phone. Attempting to take apart or fix your phone may damage the battery and may cause burning and injury. Don’t crush, bend, or expose your phone to heat or liquid. This may damage the battery and may cause burning and injury. Battery Charging Charge your Motorola phone using a compatible Motorola charger, another brand class 2 Limited Power Source USB charger that complies with USB 1.1 or 2.0 and complies with EN301489-34, ...
Driving Precautions Responsible and safe driving is your primary responsibility when driving a vehicle. Always obey local laws and regulations. While driving, ALWAYS: Keep your eyes on the road. Use a handsfree device if available or required by law in your area. Enter destination information into a navigation device before driving. Use voice activated features (such as voice dial) and speaking features (such as audible directions), if available. Concentrate on driving, and stop using the mobile device if you can’t concentrate. Pull over safely before using your mobile device to send messages, surf the Web, or use other applications. Seizures, Blackouts & Eyestrain Prolonged use of any device may cause discomfort in hands, fingers, arms, neck, and other parts of your body, and may cause eyestrain and headaches. It is good practice to use your device in a safe area with comfortable ambient lighting, and take frequent breaks if you feel discomfort. Seek medical advice if symptoms persist. In rare cases, flashing patterns or lights, for example in video games or movies, may cause seizures or blackouts. If you suffer any seizures or blackouts, or have a history of seizures, stop using your device and seek medical advice. Caution about High Volume Usage Warning: Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the sound, the less time is required before your hearing could be affected. To protect your hearing: Limit the amount of time you use headsets or headphones at high volume. Avoid turning up the volume to block out noisy surroundings.
Children Keep your mobile device and its accessories away from small children. These products are not toys and may be hazardous to small children. For example, a choking hazard may exist for small, detachable parts. Supervise access. If a child does use your mobile device, monitor their access to help prevent loss of data or unexpected charges for data or application purchases. Glass Parts Some parts of your mobile device may be made of glass. If the glass breaks, don’t attempt to service the device yourself. Stop using your mobile device until the glass is replaced by a qualified service center. Use & Care To care for your Motorola mobile device, please observe the following: Don’t expose your mobile device to water, rain, extreme humidity, Liquids sweat, or other liquids. Don’t try to dry your mobile device using a microwave oven, Drying conventional oven, or dryer. Don’t store or use your mobile device in temperatures below - Extreme heat or cold 10°C (14°F) or above 60°C (140°F). Don’t recharge your mobile device in temperatures below 0°C (32°F) or above 45°C (113°F). Don’t expose your mobile device to dust, dirt, sand, food, or similar Dust and dirt materials. To clean your mobile device, use only a dry soft cloth. Don’t use Cleaning alcohol or other cleaning solutions. Don’t drop your mobile device or expose it to strong vibration. Shock and vibration To help protect your mobile device, always make sure that all Protection connector and compartment covers are closed and secure, and avoid carrying it with hard objects such as keys or coins. Operational Warnings Obey all posted signs when using mobile devices in public areas.
See “Disposal & Recycling” for more information. For indoor use only. Listening at high volume to music or voice through a headset may damage your hearing. Only use your charger indoors. Radio Frequency (RF) Energy Exposure to RF Energy & Device Operation Your mobile device contains a transmitter and receiver of RF energy. It is designed to comply with regulatory requirements concerning human RF exposure. For optimal device performance, and to stay within the RF exposure guidelines: Hold your mobile phone normally at your ear when talking on it. When using the mobile phone next to your body (other than in your hand or against your head), maintain a distance of 1.5 cm (3/4 inch) from your body to be consistent with how the mobile phone is tested for compliance with RF exposure requirements. If you use your mobile phone with a non-Motorola accessory case or holder, make sure the accessory maintains the required separation distance and has no metallic parts. Follow Instructions to Avoid Interference Problems Turn off your mobile device in any location where posted notices instruct you to do so, such as hospitals or health care facilities. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight. For Assistance...
YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR EXPOSURE TO RADIO WAVES. Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal Communications Commission (FCC) and Industry Canada (IC). These limits include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg. Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. The highest SAR values under the FCC and IC guidelines for your device model are listed below: SAR type Technology and Band Value Head SAR CDMA & WCDMA, Wi-Fi, Bluetooth 0.89 W/kg Body-worn SAR WCDMA B4, Wi-Fi, Bluetooth 1.40 W/kg During use, the actual SAR values for your device are usually well below the values stated. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the call. The lower the power output of the device, the lower its SAR value. If you are interested in further reducing your RF exposure then you can easily do so by limiting your usage or simply using a hands-free kit to keep the device away from the head and body. Additional information can be found at motorola.com/rfhealth. European Union Directives Conformance Statement The following CE compliance information is applicable to Motorola mobile devices that carry one of the following CE marks: For Assistance...
Hereby, Motorola declares that this product is in compliance with: The essential requirements and other relevant provisions of Directive 1999/5/EC All other relevant EU Directives For products that support Wi-Fi 802.11a (as defined in your product information): Outside the United States, this device is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band. The following gives an example of a typical Type name You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at motorola.com/rtte (in English only). To find your DoC, enter the Type name from your product’s label in the “Search” bar on the website. Regulatory authorities within the EU may obtain compliance information by writing to: Product Safety and Compliance, Motorola Mobility UK Ltd., Redwood, Crockford Lane, Chineham Business Park, Basingstoke, RG24 8WQ, UNITED KINGDOM. EU Declaration of Conformity The Technical Construction File (TCF) relevant to this product is available from the Certifying Organization at Motorola Mobility UK Ltd., Redwood, Crockford Lane, Chineham Business Park, Basingstoke, RG24 8WQ, UNITED KINGDOM. FCC Notice to Users The following statement applies to all products that bear the FCC logo and/or FCC ID on the product label. ...
Satellite Services (MSS). Public Wi-Fi access points in this range are optimized for indoor use. Industry Canada Notice to Users This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device. See RSS-Gen, Section 7.1.3. This device complies with ICES-003 requirements for Class B ITE (Information Technology Equipment). CAN ICES-3 (B)/NMB-3(B) Software Notices Warning against unlocking the bootloader or altering a product's operating system software: Motorola strongly recommends against altering a product's operating system, which includes unlocking the bootloader, rooting a device or running any operating software other than the approved versions issued by Motorola and its partners. Such alterations may permanently damage your product, cause your product to be unsafe and/or cause your product to malfunction. In such cases, neither the product nor any damage resulting therefrom will be covered by warranty. Important FCC information: You must not make or enable any changes to the product that will impact its FCC grant of equipment authorization. The FCC grant is based on the product's emission, modulation, and transmission characteristics, including: power levels, operating frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM), and intended method of using the product (e.g., how the product is held or used in proximity to the body). A change to any For Assistance...
Location Services Motorola mobile devices can provide information about their approximate location to applications, using sources including GPS, AGPS, and Wi-Fi. GPS (Global Positioning System) uses government-operated satellites that are subject to changes implemented in accordance with Department of Defense policy and the Federal Radio Navigation Plan. These changes may affect the performance of location technology on your mobile device. AGPS (Assisted Global Positioning System) uses your wireless service provider’s network to improve GPS performance. Airtime, data fees, and/or additional charges may apply in accordance with your service plan. Contact your wireless service provider for details. Your mobile device can also use Wi-Fi signals to determine your approximate location, using information from known and available Wi-Fi networks. Mobile devices transmit location-based information when connected to a wireless network or when using other location technologies like GPS. If you use applications that require location-based information such as driving directions, your mobile device will provide location information to them. These applications may share location information with third parties, including your wireless service provider, applications providers, Motorola, and other third parties providing services. Emergency Calls When you make an emergency call, the cellular network may activate the AGPS technology in your mobile device to tell the emergency responders your approximate location. AGPS has limitations and might not work in your area. Therefore: Always tell the emergency responder your location to the best of your ability; and Remain on the phone for as long as the emergency responder instructs you. Navigation If your Motorola mobile device provides navigation features, note that mapping information, directions, and other navigational data may contain inaccurate or incomplete data. In some countries, complete information may not be available. Therefore, you should visually confirm that the navigational instructions are consistent with what you see. All drivers should pay attention to road conditions, closures, traffic, and all other factors that may impact driving. Always obey posted road signs. Privacy & Data Security Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these ...
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Keep software up to date: If Motorola or a software/application vendor releases a patch or software fix for your mobile device that updates the device’s security, install it as soon as possible. Secure Personal Information: Your mobile device can store personal information in various locations, including your SIM card, memory card, and phone memory. Be sure to remove or clear all personal information before you recycle, return, or give away your device. You can also backup your personal data to transfer to a new device. Note: For information on how to backup or wipe data from your mobile device, go to motorola.com/support. Online accounts: Some mobile devices provide a Motorola online account. Go to your account for information on how to manage the account, and how to use security features such as remote wipe and device location (where available). Applications and updates: Choose your apps and updates carefully, and install from trusted sources only. Some apps can impact your mobile device’s performance and/or have access to private information including account details, call data, location details, and network resources. Wireless: For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi networks. Also, when using your device as a hotspot (where available), use network security. These precautions will help prevent unauthorized access to your device. Location-based information: Mobile devices enabled with location based technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See “Location Services” in Safety, Regulatory & Legal for more details. Other information your device may transmit: Your mobile device may also transmit testing ...
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Mobile devices or electrical accessories should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Or, you may return unwanted Motorola mobile devices and electrical accessories to any Motorola Approved Service Center in your region. For details on approved national recycling schemes and Motorola recycling activities, go to: motorola.com/recycling Packaging & Product Guides Product packaging and product guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details. Hearing Aid Compatibility in the US In the US, specific hearing aid compatibility (HAC) performance ratings can help clarify how certain wireless phones and hearing aids may perform together. HAC compliant wireless phones are capable of working with hearing aids that have a minimal immunity rating of at least 2. The immunity rating indicates how susceptible a hearing aid is to picking up interference from a digital wireless phone. It can rate the performance of the hearing aid for either microphone and/or telecoil coupling. Some hearing aids are more immune than others to this interference noise, and phones also vary in the amount of interference they generate. The US performance rating system for HAC compliant wireless phones is as follows: The “M” (microphone) indicates that the product has been tested and rated for acoustic coupling. The “T” (telecoil) represents that the product has been tested and rated for inductive coupling. The higher the “M” or “T” rating, the less likely the hearing aid user will experience interference when the hearing aid is set to the respective microphone or telecoil mode. The highest values to date are 3 and 4 (e.g., “M4” or “M3/T3”). To determine if a product is rated for HAC, please look for the HAC rating or logo on the phone’s packaging. For a list of current HAC models, visit motorola.com/hacphones. Results will vary depending on the user’s hearing aid and hearing loss. If your hearing aid happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. To couple the device to your telecoil equipped hearing aid, switch your hearing aid to the “T” or telecoil setting. Then, enable the ‘Hearing Aid’ mode feature on your Motorola phone with the following sequence: From home, tap Apps > ...
Software Copyright Motorola products may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third- party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Content Copyright The unauthorized copying of copyrighted materials is contrary to the provisions of the Copyright Laws of the United States and other countries. This device is intended solely for copying non- copyrighted materials, materials in which you own the copyright, or materials which you are authorized or legally permitted to copy. If you are uncertain about your right to copy any material, please contact your legal advisor. Open Source Software Information For instructions on how to obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile device, you may send your request in writing to the address below. Please make sure that the request includes the model number and the software version number. MOTOROLA MOBILITY LLC OSS Management 1000 Enterprise Way Sunnyvale, CA 94043 The Motorola website opensource.motorola.com (in English only) also contains information regarding Motorola’s use of open source. Motorola has created the opensource.motorola.com website to serve as a portal for interaction with the software community-at-large. To view additional information regarding licenses, acknowledgments and required copyright notices for open source packages used in this Motorola mobile device, please go to: ...
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3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help determine whether your Product requires service. You may be required to download, or otherwise obtain and accept software updates from Motorola or a Motorola Authorized Repair Center. You are responsible for any applicable carrier service fees incurred while obtaining the required downloads. Complying with the warranty process, repair instructions and accepting such software updates is required in order to receive additional warranty support. 4. If the software update doesn’t fix the problem, you will receive instructions on how to ship the Product to a Motorola Authorized Repair Center or other entity. 5. To obtain warranty service, as permitted by applicable law, you are required to include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) your address and telephone number. In the event the Product is not covered by the Motorola Limited Warranty, Motorola will inform the consumer of the availability, price and other conditions applicable to the repair of the Product. To obtain service or other information, please access and review the online Customer Support section of Motorola's consumer website at motorola.com. For Assistance...
Safety, Regulatory & Legal Enjoy using your phone by following these use and safety guidelines. Battery Use & Safety Warning: Your mobile device contains a battery that should only be removed by a Motorola approved service center or recycler. Don’t try to remove or replace the battery yourself. Attempting to remove or replace the battery may damage the battery and may cause burning and injury. Don’t try to take apart or fix your phone. Attempting to take apart or fix your phone may damage the battery and may cause burning and injury. Don’t crush, bend, or expose your phone to heat or liquid. This may damage the battery and may cause burning and injury. Battery Charging Charge your Motorola phone using a compatible Motorola charger, another brand class 2 Limited Power Source USB charger that complies with USB 1.1 or 2.0 and complies with EN301489-34, IEC62684 or equivalent, or a high-power USB port on a PC. Chargers that do not comply with these standards may be unsafe, and may cause slow charging, product damage, or reduced device performance. Your phone will not charge if the temperature is too high or low. New batteries and batteries that have been stored for a while may take longer to charge. Only use genuine Motorola batteries, which contain safety circuitry and are designed to give the best performance in your Motorola device. Driving Precautions Responsible and safe driving is your primary responsibility when driving a vehicle. Always obey local laws and regulations. While driving, ALWAYS: ...
In rare cases, flashing patterns or lights, for example in video games or movies, may cause seizures or blackouts. If you suffer any seizures or blackouts, or have a history of seizures, stop using your device and seek medical advice. Caution about High Volume Usage Warning: Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the sound, the less time is required before your hearing could be affected. To protect your hearing: Limit the amount of time you use headsets or headphones at high volume. Avoid turning up the volume to block out noisy surroundings. Turn the volume down if you can’t hear people speaking near you. If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing checked. Children Keep your mobile device and its accessories away from small children. These products are not toys and may be hazardous to small children. For example, a choking hazard may exist for small, detachable parts. Supervise access. If a child does use your mobile device, monitor their access to help prevent loss of data or unexpected charges for data or application purchases. Glass Parts Some parts of your mobile device may be made of glass. If the glass breaks, don’t attempt to service the device yourself. Stop using your mobile device until the glass is replaced by a qualified service center. Use & Care To care for your Motorola mobile device, please observe the following: Safety, Regulatory & Legal...
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Don’t expose your mobile device to water, rain, extreme humidity, Liquids sweat, or other liquids. Don’t try to dry your mobile device using a microwave oven, Drying conventional oven, or dryer. Don’t store or use your mobile device in temperatures below - Extreme heat or cold 10°C (14°F) or above 60°C (140°F). Don’t recharge your mobile device in temperatures below 0°C (32°F) or above 45°C (113°F). Don’t expose your mobile device to dust, dirt, sand, food, or similar Dust and dirt materials. To clean your mobile device, use only a dry soft cloth. Don’t use Cleaning alcohol or other cleaning solutions. Don’t drop your mobile device or expose it to strong vibration. Shock and vibration To help protect your mobile device, always make sure that all Protection connector and compartment covers are closed and secure, and avoid carrying it with hard objects such as keys or coins. Operational Warnings Obey all posted signs when using mobile devices in public areas. Potentially Explosive Areas Potentially explosive areas are often, but not always, posted and can include blasting areas, fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders. Turn off your mobile device before entering such an area, and do not charge batteries. In such areas, sparks can occur and cause an explosion or fire. Symbol Key Your charger, mobile device, device display, user’s guide, or packaging may contain symbols, defined as follows: Icon Status Important safety information follows. Your battery or mobile device may require recycling in accordance with local ...
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Radio Frequency (RF) Energy Exposure to RF Energy & Device Operation Your mobile device contains a transmitter and receiver of RF energy. It is designed to comply with regulatory requirements concerning human RF exposure. For optimal device performance, and to stay within the RF exposure guidelines: Hold your mobile phone normally at your ear when talking on it. When using the mobile phone next to your body (other than in your hand or against your head), maintain a distance of 1.5 cm (3/4 inch) from your body to be consistent with how the mobile phone is tested for compliance with RF exposure requirements. If you use your mobile phone with a non-Motorola accessory case or holder, make sure the accessory maintains the required separation distance and has no metallic parts. Follow Instructions to Avoid Interference Problems Turn off your mobile device in any location where posted notices instruct you to do so, such as hospitals or health care facilities. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight. Medical Devices If you use an implantable pacemaker or defibrillator, or other medical device, consult your healthcare provider and the device manufacturer’s directions before using this mobile device. Persons with a pacemaker or defibrillator should observe the following precautions: ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the pacemaker or ...
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Hereby, Motorola declares that this product is in compliance with: The essential requirements and other relevant provisions of Directive 1999/5/EC All other relevant EU Directives For products that support Wi-Fi 802.11a (as defined in your product information): Outside the United States, this device is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band. The following gives an example of a typical Type name You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at motorola.com/rtte (in English only). To find your DoC, enter the Type name from your product’s label in the “Search” bar on the website. Regulatory authorities within the EU may obtain compliance information by writing to: Product Safety and Compliance, Motorola Mobility UK Ltd., Redwood, Crockford Lane, Chineham Business Park, Basingstoke, RG24 8WQ, UNITED KINGDOM. EU Declaration of Conformity The Technical Construction File (TCF) relevant to this product is available from the Certifying Organization at Motorola Mobility UK Ltd., Redwood, Crockford Lane, Chineham Business Park, Basingstoke, RG24 8WQ, UNITED KINGDOM. FCC Notice to Users The following statement applies to all products that bear the FCC logo and/or FCC ID on the product label. ...
Satellite Services (MSS). Public Wi-Fi access points in this range are optimized for indoor use. Industry Canada Notice to Users This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device. See RSS-Gen, Section 7.1.3. This device complies with ICES-003 requirements for Class B ITE (Information Technology Equipment). CAN ICES-3 (B)/NMB-3(B) Software Notices Warning against unlocking the bootloader or altering a product's operating system software: Motorola strongly recommends against altering a product's operating system, which includes unlocking the bootloader, rooting a device or running any operating software other than the approved versions issued by Motorola and its partners. Such alterations may permanently damage your product, cause your product to be unsafe and/or cause your product to malfunction. In such cases, neither the product nor any damage resulting therefrom will be covered by warranty. Important FCC information: You must not make or enable any changes to the product that will impact its FCC grant of equipment authorization. The FCC grant is based on the product's emission, modulation, and transmission characteristics, including: power levels, operating frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM), and intended method of using the product (e.g., how the product is held or used in proximity to the body). A change to any Safety, Regulatory & Legal...
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Location Services Motorola mobile devices can provide information about their approximate location to applications, using sources including GPS, AGPS, and Wi-Fi. GPS (Global Positioning System) uses government-operated satellites that are subject to changes implemented in accordance with Department of Defense policy and the Federal Radio Navigation Plan. These changes may affect the performance of location technology on your mobile device. AGPS (Assisted Global Positioning System) uses your wireless service provider’s network to improve GPS performance. Airtime, data fees, and/or additional charges may apply in accordance with your service plan. Contact your wireless service provider for details. Your mobile device can also use Wi-Fi signals to determine your approximate location, using information from known and available Wi-Fi networks. Mobile devices transmit location-based information when connected to a wireless network or when using other location technologies like GPS. If you use applications that require location-based information such as driving directions, your mobile device will provide location information to them. These applications may share location information with third parties, including your wireless service provider, applications providers, Motorola, and other third parties providing services. Emergency Calls When you make an emergency call, the cellular network may activate the AGPS technology in your mobile device to tell the emergency responders your approximate location. AGPS has limitations and might not work in your area. Therefore: Always tell the emergency responder your location to the best of your ability; and Remain on the phone for as long as the emergency responder instructs you. Navigation If your Motorola mobile device provides navigation features, note that mapping information, directions, and other navigational data may contain inaccurate or incomplete data. In some countries, complete information may not be available. Therefore, you should visually confirm that the navigational instructions are consistent with what you see. All drivers should pay attention to road conditions, closures, traffic, and all other factors that may impact driving. Always obey posted road signs. Privacy & Data Security Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these ...
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Keep software up to date: If Motorola or a software/application vendor releases a patch or software fix for your mobile device that updates the device’s security, install it as soon as possible. Secure Personal Information: Your mobile device can store personal information in various locations, including your SIM card, memory card, and phone memory. Be sure to remove or clear all personal information before you recycle, return, or give away your device. You can also backup your personal data to transfer to a new device. Note: For information on how to backup or wipe data from your mobile device, go to motorola.com/support. Online accounts: Some mobile devices provide a Motorola online account. Go to your account for information on how to manage the account, and how to use security features such as remote wipe and device location (where available). Applications and updates: Choose your apps and updates carefully, and install from trusted sources only. Some apps can impact your mobile device’s performance and/or have access to private information including account details, call data, location details, and network resources. Wireless: For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi networks. Also, when using your device as a hotspot (where available), use network security. These precautions will help prevent unauthorized access to your device. Location-based information: Mobile devices enabled with location based technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See “Location Services” in Safety, Regulatory & Legal for more details. Other information your device may transmit: Your mobile device may also transmit testing ...
Warning: Never dispose of batteries, either separately or within a mobile device, in a fire because they may explode. Mobile devices or electrical accessories should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Or, you may return unwanted Motorola mobile devices and electrical accessories to any Motorola Approved Service Center in your region. For details on approved national recycling schemes and Motorola recycling activities, go to: motorola.com/recycling Packaging & Product Guides Product packaging and product guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details. Hearing Aid Compatibility in the US In the US, specific hearing aid compatibility (HAC) performance ratings can help clarify how certain wireless phones and hearing aids may perform together. HAC compliant wireless phones are capable of working with hearing aids that have a minimal immunity rating of at least 2. The immunity rating indicates how susceptible a hearing aid is to picking up interference from a digital wireless phone. It can rate the performance of the hearing aid for either microphone and/or telecoil coupling. Some hearing aids are more immune than others to this interference noise, and phones also vary in the amount of interference they generate. The US performance rating system for HAC compliant wireless phones is as follows: The “M” (microphone) indicates that the product has been tested and rated for acoustic coupling. The “T” (telecoil) represents that the product has been tested and rated for inductive coupling. The higher the “M” or “T” rating, the less likely the hearing aid user will experience interference when the hearing aid is set to the respective microphone or telecoil mode. The highest values to date are 3 and 4 (e.g., “M4” or “M3/T3”). To determine if a product is rated for HAC, please look for the HAC rating or logo on the phone’s packaging. For a list of current HAC models, visit motorola.com/hacphones. Results will vary depending on the user’s hearing aid and hearing loss. If your hearing aid happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. To couple the device to your telecoil equipped hearing aid, switch your hearing aid to the “T” or telecoil setting. Then, enable the "Hearing Aid’ mode feature on your Motorola phone with the following sequence: ...
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Software Copyright Motorola products may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third- party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Content Copyright The unauthorized copying of copyrighted materials is contrary to the provisions of the Copyright Laws of the United States and other countries. This device is intended solely for copying non- copyrighted materials, materials in which you own the copyright, or materials which you are authorized or legally permitted to copy. If you are uncertain about your right to copy any material, please contact your legal advisor. Open Source Software Information For instructions on how to obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile device, you may send your request in writing to the address below. Please make sure that the request includes the model number and the software version number. MOTOROLA MOBILITY LLC OSS Management 1000 Enterprise Way Sunnyvale, CA 94043 The Motorola website opensource.motorola.com (in English only) also contains information regarding Motorola’s use of open source. Motorola has created the opensource.motorola.com website to serve as a portal for interaction with the software community-at-large. To view additional information regarding licenses, acknowledgments and required copyright notices ...
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3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help determine whether your Product requires service. You may be required to download, or otherwise obtain and accept software updates from Motorola or a Motorola Authorized Repair Center. You are responsible for any applicable carrier service fees incurred while obtaining the required downloads. Complying with the warranty process, repair instructions and accepting such software updates is required in order to receive additional warranty support. 4. If the software update doesn’t fix the problem, you will receive instructions on how to ship the Product to a Motorola Authorized Repair Center or other entity. 5. To obtain warranty service, as permitted by applicable law, you are required to include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) your address and telephone number. In the event the Product is not covered by the Motorola Limited Warranty, Motorola will inform the consumer of the availability, price and other conditions applicable to the repair of the Product. To obtain service or other information, please access and review the online Customer Support section of Motorola's consumer website at motorola.com. Safety, Regulatory & Legal...
Manage or Remove 76 Request a Refund 76 Apps Access to My Location 104 Calculator 71 Accessibility Calendar 69 Auto-rotate Screen 121 Chrome Browser” 59 Braille 120 Clock 70 Captions 120 Docs 71 Color correction 123 Find and install 75 Color Inversion 123 Google Docs 71 Contrast Improvement 121 List 17 End call with Power Key 121 Motorola Assist 22 Explore by Touch 119 Phone 31 Hear and Feel Keys 123 Shortcuts 17 Hearing Aids 124 Word 71 Key Shortcuts 119 YouTube 85 Messaging 123 Audio 98 Set screen Brightness 123 Touch sounds 99 Set volume or vibrate 123 Volume 98 Settings 118 Automate Actions 22 Slow Down Phone Response 122 Speak Passwords 122 Switch Access 119 Talkback 118...
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Connect to the Web 61 Customer Service Open Chrome Browser” 59 Motorola 145, 156 Options 61 Select Links 61 Data Services Password 130 Calendar Data Usage Add Events 69 Set Limits 93 Manage Events 70 Display Settings Call Logs Ambient Display 97 Make call from 32 Auto-Rotate Screen 97 Caller ID for Talkback 119 Brightness 96 Camera 63 Cast Screen 97 Photo Options 64 Display Timeout Delay 97 Canadian Compliance 140, 151 Font 97 Capture screen 66 Sleep Display 97 Cards Wallpaper 97 Install 5 Drag 17 Memory 5 Driving Safety 135, 146 microSD 5 CE Compliance 138, 149 Charging a Battery 134, 146 Editing Chrome Gallery 67 Bookmarks 60...
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Get Directions 78 Sign In 47 Select Map Mode 79 Wallet 76 Lost Phone Message 108 Google Docs Create Google Docs 71 Create Microsoft Docs 72 Open a Document 73 Magazines 84 Tips 74 Messaging 46 Google Now 19 Google Play 79 Send messages 56 Books 83 MMS and Text Options 56 Find and install apps 75 Mobile Networks 95 Games 82 Motorola Assist 22 Magazines 84 Motorola Migrate 11 Movies & TV 82 Movies & TV Newsstand 84 Google Play 82 Store 74 Music Copy from computer 80 Macintosh copy 81 My Location 104 HAC 143, 154 Hangouts Messaging 57 Hearing Aids 143, 154 Help 1, 128 Newpapers 84 Home Screen 27 Notification Settings 98 Add Items 27 Notifications 29...
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Activate Device 117 Share 65 Airplane Mode 95 Photos and Videos Ambient Display 97 View 66 Apps 103 Pictures Assigned to Contacts 43 Audio 98 Pinch 17 Automatic Restore (Privacy) 116 Play Store 74 Backup Account (Privacy) 116 Find and install apps 75 Backup and Reset 116 Power Off 7 Battery 101 Power On 7 Battery Usage 101 Printing 125 Bluetooth 93 Privacy Browser 62 Data 141, 152 Credential Storage 110 Credentials 110 Data Backup (Privacy) 116 Questions Date and Time 117 Motorola 145, 156 Device Administration 110 Device Support 116 Disable the Screen Lock 108 Display 96 Radio Frequency (RF) 137, 149 Email Account 50 Recycle and Disposal 142, 153 Emergency Networks 96 Reject Incoming Call 34 Index...
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Keyboard choice 113 Software Language 112 Open Source 144, 155 Legal Information 125 Sound Location 104 Ring 16 Location Sources 77 Vibrate 16 Lock Pattern 107 Sound Settings Manage Accounts 112 Adjust Volume 15 Managing Apps 103 Audible touch tones 99 Miscellaneous tones 99 Notifications 100 Moto 96 Volume 98 Motorola ID 117 Spread 17 Mouse or Trackpad 115 Sprint 411 131 Notification 98 Sprint Account Organize 103 Management 130 Password Lock 108 Passwords 129 Passwords Visible 110 Sprint Operator Services 131 Personal Dictionary 112 Status Bar 28 Phone Status 125 Status Icons 29 PIN Lock 107 Storage Settings 100 Reset Your Phone 116 Swipe 17 Ringtone 99...
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Three Way Call 41 Warranty 131 Touch and Hold 17 Process 133 Touchscreen Wi-Fi Keyboard 23 Find networks in range 88 Navigation 17 Search and Connect 88 Turn off 8 Turn On and Off 87 Turn on 8 Widget 28 Troubleshooting 128 Widgets 27 Turn Device On 7 Turn Phone Off 7 Twist 17 Typing 23 USB Computer Connection 101 USB Storage 101 Users Share Phone 53 Vibrate 99 Video 63 Video Camera Record video 65 Videos Record 65 Visual Voicemail 36 Playback messages 37 Respond 37 Review 37 Set up 36 Settings 39 Voice Commands 21 Typing 26 Voicemail 35 Activate 35 Greeting Setup 40 Notifications 36...