Page 1 NEC Express Server Express5800 Series Express5800/R320c-E4 Model Number: N8800-173F, EXP320P Express5800/R320c-M4 Model Number: N8800-174F, EXP320Q Maintenance Guide (VMware) Chapter 1 Maintenance Chapter 2 Configuring and Upgrading the System Chapter 3 Useful Features 30.004.01-104.01 December 2013, Second Edition © NEC Corporation 2013...
Page 2: Documents Provided With This Product
Configure hardware and setup management tool associated with Upgrading the System hardware Chapter 3: Useful Features Useful features and the detail of system BIOS settings, SAS Configuration Utility, and EXPRESSBUILDER Other documents Provides the detail of NEC ESMPRO and the other features. Express5800/R320c-E4, R320c-M4 Maintenance Guide (VMware)
Page 3: Table Of Contents
Contents Contents Documents Provided with This Product ......................... 2 Contents ................................3 Notations Used in This Document ......................... 7 Notations used in the text ..........................7 Optical disk drives ............................7 Hard disk drives ............................7 Removable media ............................7 POST ................................
Page 4 7.3 Collecting Memory Dump ........................58 8. Troubleshooting .............................. 60 8.1 Upon Power On to the End of POST ....................61 8.2 Problems with NEC EXPRESSBUILDER .................... 62 8.3 Upon Installing OS ..........................63 8.4 When OS is Started ..........................64 8.5 When Failure Occurs ...........................
Page 5 Contents Chapter 2 Configuring and Upgrading the System.................... 88 1. ftSys Management Appliance ......................... 89 1.1 Overview .............................. 89 1.2 Steps for Accessing ftSys Management Appliance ................90 1.3 Precautions for Using ftSys Management Appliance ................90 2. Disk Operations .............................. 92 2.1 Operable disk configuration .........................
Page 6 5. Details of EXPRESSBUILDER ........................187 5.1 Starting EXPRESSBUILDER ......................187 5.2 Menu ..............................187 6. EXPRESSSCOPE Engine 3 ......................... 189 7. NEC ESMPRO .............................. 190 7.1 NEC ESMPRO Agent ......................... 190 7.2 NEC ESMPRO Manager ........................190 Express5800/R320c-E4, R320c-M4 Maintenance Guide (VMware)
Page 7: Notations Used In This Document
Notations Used in This Document Notations Used in This Document Notations used in the text In addition to safety-related symbols urging caution, 3 other types of notations are used in this document. These notations have the following meanings. Important Indicates critical items that must be followed when handling the hardware or operating software.
Page 8: Trademarks
Trademarks Trademarks EXPRESSSCOPE is a registered trademark of NEC Corporation. Microsoft, Windows, Windows Server, and MS-DOS are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation of the United States. AT is a registered trademark of International Business Machines Corporation of the United States and other countries.
Page 9: Regulatory Notices
(EN55022). BSMI Statement Korean KC Standards Registration NO. : KCC-REM-NEC-EXP320Q Basic Model Number : EXP320Q Trade Name or Registrant: NEC CORPORATION Equipment Name : FT Server Manufacturer : NEC CORPORATION Turkish RoHS information relevant for Turkish market EEE Yönetmeliğine Uygundur.
Page 10 Regulatory Notices Disposing of your used product In the European Union EU-wide legislation as implemented in each Member State requires that used electrical and electronic products carrying the mark (left) must be disposed of separately from normal household waste. This includes Information and Communication Technology (ICT) equipment or electrical accessories, such as cables or DVDs.
Page 11: Warnings And Additions To This Document
The contents of this document may change without prior notice. Do not make copies or alter the document content without permission from NEC Corporation. Every effort has been made to ensure the completeness of this document. However, if you have any concerns, or discover errors or omissions, please contact your retailer.
Page 12: Chapter 1 Maintenance
NEC Express5800 Series Express5800/R320c-E4, R320c-M4 Maintenance This chapter explains maintenance of server, and what actions are to be taken in case of trouble when operating this server. 1. Transfer, Relocation, and Disposal Describes how to transfer this server to a third party. Also describes how to dispose, move and store this server.
Page 13 Chapter 1 Maintenance 1. Transfer, Relocation, and Disposal 10. Resetting and Clearing the Server Describes how to reset or clear the server. Refer to this section when the server is not working or when you want to restore BIOS settings to the factory settings. 11.
Page 14: Transfer, Relocation, And Disposal
Important NEC assumes no liability for data leakage should the product be transferred to a third party without erasing the data. Data seems to be erased when you empty "Recycle Bin" of Windows or run the "format" command of the operating system.
Page 15: Disposal Of The Server And Consumables
Some components including fans, batteries, and the optical disk drive work for a limited period of time and require replacement. For stable operation of the server, NEC recommends you regularly replace these components. Contact your sales representative for information on replacement or the lifetime of components.
Page 16: Relocation And Storage
Chapter 1 Maintenance 1. Transfer, Relocation, and Disposal Relocation and Storage Follow the steps below when you move or store this server. WARNING Be sure to observe the following precautions to use the server safety. Failure to observe the precautions may cause death or serious injury. For details, refer to Safety precautions in Precautions for Use in "User’s Guide".
Page 17 Chapter 1 Maintenance 1. Transfer, Relocation, and Disposal Important If this server and internal optional devices are suddenly moved from a cold place to a warm place, condensation will occur and cause malfunctions and failures when these are used in such state. Wait for a sufficient period of time before using the server and other components in the operating environment.
Page 18: Daily Maintenance
Checking and Applying Updates Express5800 Series posts update information for BIOS, FW (firmware), driver, and others of the server and peripheral devices on our website. We recommend that the latest update always be applied for stable system.
Page 19: Checking Status Led
Chapter 1 Maintenance 2. Daily Maintenance Checking STATUS LED Check LED indication when: • Power on the server and while the server is running. • Before shutting down the server. LEDs to be checked: LEDs located at front of the server LEDs on hard disk drives installed in 2.5-inch hard disk drive bay Slot 1 Slot 3...
Page 20: Making Backup Copies
Making Backup Copies NEC recommends you make backup copies of your valuable data stored in hard disks of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your sales agent.
Page 21: Cleaning The Express5800/Ft Series
Chapter 1 Maintenance 2. Daily Maintenance 2.5.1 Cleaning the Express5800/ft series For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: • Important To avoid altering the material and color of the server, do not use volatile solvents such as thinner or benzene to clean the server.
Page 22: Cleaning Tape Drive
Chapter 1 Maintenance 2. Daily Maintenance 2.5.2 Cleaning Tape Drive A dirty tape drive head causes unsuccessful file backup and damages the tape cartridge. Periodically clean the tape drive with the designated cleaning tape. For the cleaning interval and method, the estimated usable period and lifetime of the tape cartridge, refer to the instructions attached to the tape drive.
Page 23: User Support
User Support Before getting after-sales service, check the contents of the warranty and service. Maintenance Services Service representatives from NEC subsidiary companies or companies authorized by NEC provide maintenance services. For the services, contact your sales representative. Before Asking for Repair If you think that a failure occurred, follow the steps below: Check if the power cord and cables to other products are properly connected.
Page 24: Maintenance Of Express5800/Ft Series
Chapter 1 Maintenance 4. Maintenance of Express5800/ft series Maintenance of Express5800/ft series For Express5800/ft server maintenance tasks, use the /opt/ft/bin/ftsmaint command on console of ftSys Management Appliance. For information about using the ftsmaint command and using device path enumeration to manage specific devices in your system, the following sections: ftsmaint Command Device Path Enumeration...
Page 25: Mtbf Clear
Chapter 1 Maintenance 4. Maintenance of Express5800/ft series 4.1.3 MTBF clear ・ftsmaint clearMtbf path This command clears the MTBF value of the CPU module, PCI module, or PCI module slot specified by path. Important Do not use this feature to retain a faulty or degraded device in service. It may be useful if the MTBF for a device has been degraded by testing or a configuration error.
Page 26: Device Path Enumeration
4. Maintenance of Express5800/ft series Device Path Enumeration Some subsystems and components of the NEC Express5800/ft series system are addressable by device path IDs. Device path IDs uniquely identify the devices in an NEC Express5800/ft series system. Table 1 lists the device path IDs for devices in an NEC Express5800/ft series system.
Page 27 Chapter 1 Maintenance 4. Maintenance of Express5800/ft series Figure 1 and Figure 2 show the locations of the major enumerated devices. Figure 1. Locations of Major Enumerated Devices (Front View) 12 11 14 13 16 15 18 17 Callout Device Device ID Physical Label CPU/IO Module 0 (CPU-0, I/O-10)
Page 28 Chapter 1 Maintenance 4. Maintenance of Express5800/ft series Figure 2. Locations of Major Enumerated Devices (Rear View) Callout Device Device ID PCI module 0 PCI Slot 1 10/1 PCI module 0 PCI Slot 2 10/2 PCI module 0 PCI Slot 3 10/3 PCI module 0 PCI Slot 4 10/4...
Page 29: Ftsmaint Examples
Examples The following sections provide examples of how to use the ftsmaint command. 4.3.1 Displaying System Status To display the status of the fault-tolerant devices and subsystems in your NEC Express5800/ft series system, issue the following command: # ftsmaint ls Example 1 shows typical output for this command.
Page 30 Chapter 1 Maintenance 4. Maintenance of Express5800/ft series 10/40 Internal Disk Enclosure 10/40/1 Disk Drive ONLINE DUPLEX N007 10/70 2x PCI-E2(X8) Riser Card 10/120 Baseboard Management Ctlr ONLINE DUPLEX 10/130 BB Rear Temp#0 Sensor NORMAL Combined CPU/IO ONLINE SIMPLEX 11/1 Network Ctlr ONLINE ONLINE...
Page 31: Displaying The Status Of A Single System Component
Chapter 1 Maintenance 4. Maintenance of Express5800/ft series 4.3.2 Displaying the Status of a Single System Component Before you remove a component that is duplexed for fault tolerance, verify that it is not in a simplex state. To verify the state of a component, type a command in the following format: # ftsmaint ls path For path, specify the correct value for the component, as listed in Table 1.
Page 32: Bringing System Components Down And Up
Chapter 1 Maintenance 4. Maintenance of Express5800/ft series In Example 3, the disk in the PCI module 1 is listed as having a State of ONLINE and an Op State of DUPLEX. Example 3. Viewing the State of Disk 11/40/1 # ftsmaint ls 11/40/1 H/W Path : 11/40/1...
Page 33: Stopping And Starting The Internal Disk Controller
Chapter 1 Maintenance 4. Maintenance of Express5800/ft series 4.3.4 Stopping and Starting the Internal Disk Controller To stop the internal disk controller, use the ftsmaint command as well. For example, use the following command to stop the disk drive 1 of internal disk controller. # /opt/ft/bin/ftsmaint bringDown 11/40/1 Completed bringDown on the device at path 11/40/1.
Page 34: Dump Collection
Chapter 1 Maintenance 4. Maintenance of Express5800/ft series 4.3.6 Dump collection If you want to collect the dump during system boot, use the following command. The following command example generates a dump of the CPU module 0. The system must be running in duplex mode for you to use this method.
Page 35: Disabling Auto Reinstallation Of Cpu Module
Chapter 1 Maintenance 4. Maintenance of Express5800/ft series Disabling Auto Reinstallation of CPU Module If the failure is corrected and the CPU module is restarted, the Auto Reinstallation of CPU Module feature reconfigures the system and auitomatically brings up the module relevant to that failure. Auto Reinstallation of CPU Module feature is enabled by default.
Page 36: Scheduling For Auto Reinstallation Of Cpu Module
Chapter 1 Maintenance 4. Maintenance of Express5800/ft series 4.4.2 Scheduling for auto reinstallation of CPU module You can also limit the time to perform auto reinstallation of CPU by combination with cron daemon. 1. Add configuration to /etc/crontab Example: Disable auto reinstallation of CPU module from 6:00 to 18:15 everyday. Add the following lines to /etc/crontab.
Page 37: Checking The Duplicating Operation Of Modules
Chapter 1 Maintenance 5. Checking the Duplicating Operation of Modules Checking the Duplicating Operation of Modules This section describes how to check if the system runs properly after system installation or reinstallation. CPU/IO module has a processor function part and IO function part. Tips Processor function part and IO function exists in the CPU / IO module, which monitor and control for each part.
Page 38 Chapter 1 Maintenance 5. Checking the Duplicating Operation of Modules 3. Stop the operation of the primary PCI module using the ftsmaint Command. If the PCI Module 0 is primary, run the following command. # cd /opt/ft/bin # ./ftsmaint bringdown 10 (*) *As for the primary PCI Module (*), if the PCI Module 0 is primary select [PCI Module (ID:10)].
Page 39 Chapter 1 Maintenance 5. Checking the Duplicating Operation of Modules 4. Restart the PCI module. If the PCI Module 0 was stopped in the step 3, run the following command and the PCI module will be started. # cd /opt/ft/bin # ./ftsmaint bringup 10 Once the PCI module is started, PCI module diagnosis, mirror volume duplication and PCI module duplication are performed.
Page 40: Evaluate Start And Stop Of Cpu Modules
Chapter 1 Maintenance 5. Checking the Duplicating Operation of Modules Evaluate Start and Stop of CPU Modules This section describes how to confirm the continuous system operation after stopping one of the CPU modules. 1. Confirm that the CPU modules are duplicated. To check if the CPU modules are duplicated, see the status LEDs of the CPU modules.
Page 41 Chapter 1 Maintenance 5. Checking the Duplicating Operation of Modules When the CPU module is stopped, the status LED changes as follows. This indicates that one CPU module is operating now. [Indications of status when CPU module is stopped] CPU/IO module 0 CPU/IO module 1 (Stopped) * (Operating)
Page 42: Error Messages
Chapter 1 Maintenance 6. Error Messages Error Messages If the Express5800/ft series enters the abnormal state, the error is posted by various means. This section explains the types of error messages. • LED indication is unusual. → Refer to "6.1 Error Messages by LED Indication". •...
Page 43: Error Messages By Led Indication
Chapter 1 Maintenance 6. Error Messages Error Messages by LED Indication The LEDs on the front and rear panels of the Express5800/ft series and near the handles of hard disk drives inform the user of the various server statuses by the colors and the patterns of going on, going off, and flashing. If trouble seems to have occurred, check the LED indication.
Page 44 Chapter 1 Maintenance 6. Error Messages System POWER LED LED indication Description Action On (green) Either or both of CPU/IO modules are powered on. – Both of CPU/IO modules are powered off. – System FAULT LED LED indication Description Action On (amber) One of the CPU/IO modules failed.
Page 45 Chapter 1 Maintenance 6. Error Messages Access LED on optical disk drive LED indication Description Action The optical disk is not accessed. – The optical disk is being accessed. – LAN Connector LEDs on management port and LAN connectors LINK/ACT LED LED indication Description Action...
Page 46 Chapter 1 Maintenance 6. Error Messages EXPRESSSCOPE If any module fails, LED on EXPRESSSCOPE relevant to the failed module lights in amber. (5)-2 (5)-4 (5)-1 (5)-3 (11) (10) (1) Module POWER LED LED indication Description Action On (green) The power of CPU/IO module is ON. –...
Page 47 Chapter 1 Maintenance 6. Error Messages (4) CPU (CPU FAULT LED) The LED lights in amber when the CPU part of CPU/IO modules fails. Contact your service representative. (5) MEM NUMBER (Memory slot error LED) The LED lights amber when failure occurs on the memory slot 0 of CPU/IO module. Memory slots with errors can be identified by lighting status of the (5)-1 to (5)-4 as shown in the table below.
Page 48 Chapter 1 Maintenance 6. Error Messages (6) TEMP (Abnormal temperature LED) The LED lights in amber when temperature in CPU/IO module becomes abnormal. Contact your service representative. (7) VLT (Power error LED) The LED lights in amber when electric voltage failure occurs in CPU/IO module. Contact your service representative.
Page 49: Post Error Message
Chapter 1 Maintenance 6. Error Messages POST Error Message When POST detects any error, it displays an error message on the display unit. System Monitoring Check ... Passed ERROR 8002: Check date and time settings Press <F1> to resume, <F2> to setup Example of error message This message indicates that date and time set on realtime clock is incorrect.
Page 50 Chapter 1 Maintenance 6. Error Messages Error messages Error Message Cause Solution Illegal setup information of BIOS was Start BIOS Setup Utility (SETUP), and then 8000 System variable is detected. execute Load Setup Defaults and specify the corrupted. necessary settings. If the same error is detected repeatedly in spite of re-setting, contact your sales representative.
Page 51 Chapter 1 Maintenance 6. Error Messages Error Message Cause Solution An error was detected on 1st SM Bus. Contact your sales representative. C061 1st SMBus device Error detected. An error was detected on 2nd SM Bus. C062 2nd SMBus device Error detected.
Page 52 Chapter 1 Maintenance 6. Error Messages Error Message Cause Solution BMC Mezzanine card is not installed. Contact your sales representative. C11B BMC Mezzanine card is not found. A format error was detected in BMC C11C BMC Mezzanine partition Mezzanine card. is invalid.
Page 53 Chapter 1 Maintenance 6. Error Messages Error messages on a virtual LCD In EXPRESSSCOPE Engine 3 web browser window, you can confirm virtual LCD error messages (for details on the virtual LCD, refer to "EXPRESSSCOPE Engine 3 User’s Guide"). The table below shows the error messages displayed on upper and lower lines, cause, and solution. Message displayed on upper LCD line Message displayed on lower...
Page 54 Chapter 1 Maintenance 6. Error Messages Messages displayed on a lower LCD line Message on Lower LCD Line Description Solution VBAT Lower Non-Critical A voltage abnormality was Contact your sales representative. detected. VBAT Upper Non-Critical VBAT Lower Critical VBAT Upper Critical Baseboard Temperature1 Lower Non-Critical A temperature abnormality was It is possible that a fan has failed or is...
Page 55 Chapter 1 Maintenance 6. Error Messages Message on Lower LCD Line Description Solution Sensor Failure Detected. Abnormality in a sensor was Contact your sales representative. detected. SMI timeout A timeout occurred while servicing system management interrupts. IPMI Watchdog timer timeout (Power off) A watchdog timer timeout occurred.
Page 56: Collecting Failure Information
Collection of Collect Logs When you collect NEC ESMPRO Agent collect logs, log in to the log server on which NEC ESMPRO Agent is installed as the root user and run the following command. # cd /opt/nec/esmpro_sa/tools/ # ./collectsa.sh...
Page 57: Collection Of System Information
Collection of System Information The ESX system information is recorded in syslog, etc. When you collect system information in the NEC Express5800/ft series, log in to ftSys Management Appliance as a root user and run the following command. # /opt/ft/sbin/buggrabber.pl If the following message appears, enter the host name or IP address of ESXi host.
Page 58: Collecting Memory Dump
Chapter 1 Maintenance 7. Collecting Failure Information Collecting Memory Dump If an error occurs, the dump file should be saved to acquire necessary information. Dump data of ESXi host is stored in /var/core/vmkernel-zdump-MMDDYY.HH:mm.n on ESXi host. * MMDDYY denotes the created date, and HH:mm.n denotes the created time. * It may take certain time to create dump data file.
Page 59 Chapter 1 Maintenance 7. Collecting Failure Information Take the steps below to use the DUMP (NMI) switch. Important If you perform these steps, the system is made offline automatically, and is rebooted. Note that the system is not ready for use for that period. Hold and press the DUMP switch on the primary CPU/IO module for 4 to 8 seconds.
Page 60: Troubleshooting
If the server still does not work normally, refer to the following topics in this chapter before suspecting failure. • Error message → Refer to "6. Error Messages". • NEC ESMPRO Manager → Refer to NEC ESMPRO Manager Installation Guide stored in EXPRESSBUILDER. • Collect failure information → Refer to "7. Collecting Failure Information". • System recovery →...
Page 61: Upon Power On To The End Of Post
→ Check if the CPU/IO module is properly installed in the server. Secure the CPU/IO module with screw located on the module removable handle. The screen does not turn on.  Wait until the NEC logo appears. POST fails to complete:  Are the DIMMs installed? →...
Page 62: Problems With Nec Expressbuilder
Chapter 1 Maintenance 8. Troubleshooting Problems with NEC EXPRESSBUILDER Unable to start EXPRESSBUILDER  Did you insert EXPRESSBUILDER DVD and reboot while POST was being executed? → If you fail to insert EXPRESSBUILDER DVD and reboot during POST execution, an error message may appear or the OS may start up.
Page 63: Upon Installing Os
Chapter 1 Maintenance 8. Troubleshooting Upon Installing OS Unable to install OS  Is the Hard Disk Drive properly installed? → Make sure that the Hard Disk Drive is installed securely and that cables are properly connected.  Have you configured QLogic BIOS? →...
Page 64: When Os Is Started
Chapter 1 Maintenance 8. Troubleshooting When OS is Started Unable to start OS  Are Hard Disk Drives properly installed? → Install Hard Disk Drives properly.  Is the internal SAS cable connected to Hard Disk Drive correctly? → Connect the SAS cable properly. If the SAS cable is not recognized as connected although the above action has been taken, the Hard Disk Drive may be faulty.
Page 65 Chapter 1 Maintenance 8. Troubleshooting  Do you send Magic Packet to only one of the duplexed LAN? → If you use Wake On LAN under duplexed LAN, you need to send Magic Packets to all of the duplexed LAN pair(s). →...
Page 66: When Failure Occurs
Chapter 1 Maintenance 8. Troubleshooting When Failure Occurs Memory dump (debug information) cannot be collected when a failure occurs:  Do you press the DUMP switch correctly? → Hold down the DUMP switch for 4 to 8 seconds if you would like to collect memory dump by pressing the switch.
Page 67: Problems With Internal Devices And Other Hardware
Unable to access the Hard Disk Drive  Is the Hard Disk Drive supported by the server? → Operation of any device that is not authorized by NEC is not guaranteed.  Is the Hard Disk Drive properly installed? → Check the Hard Disk Drive installation status and the cable connections.
Page 68: When Os Is In Operation
Chapter 1 Maintenance 8. Troubleshooting When OS is in Operation [?] The server is not found on the network:  Is the cable connected properly? → Securely connect the proper cable to the network port on the rear of the server. Additionally, make sure that the cable conforms to the network interface standards.
Page 69: When Expressbuilder Is Started On Windows
Chapter 1 Maintenance 8. Troubleshooting When EXPRESSBUILDER is Started on Windows Cannot read online documents  Do you have Adobe Reader installed correctly in your system? → Some documents are supplied in PDF format. To read PDF files, Adobe Reader needs to be installed in your computer.
Page 70: Problems With Bundled Software
Problems with Bundled Software NEC ESMPRO Agent (for Linux) → For details of NEC ESMPRO Agent, refer to User’s Guide stored in ft control software Install DVD. Device ID in Alert Report → Some Express5800/ft series reports use unique device IDs which correspond to the devices listed in Chapter 1 (4.2 Device Path Enumeration).
Page 71  Change of SNMP Community → If the security setting of the SNMP Service of a system, where the NEC ESMPRO Agent is installed, is changed from the default "public” to a community name, change the community settings of the NEC ESMPRO Agent, too.
Page 72 Temperature or voltage error occurring during disk mirroring will result in the system to shut down. NEC ESMPRO Manager → For details of NEC ESMPRO Manager, refer to "NEC ESMPRO Manager Installation Guide" in EXPRESSBUILDER or its help. Express5800/R320c-E4, R320c-M4 Maintenance Guide (VMware)
Page 73 Chapter 1 Maintenance 8. Troubleshooting Supplementary explanation about [Information of server state/constitution] of NEC ESMPRO Manager  Status Color after Mounting a Hard Disk Drive → When creating a new mirror, the status of [SCSI Enclosure] and [SCSI Slot] of [Information of server state/constitution] will continue to change frequently after you mount a hard disk until the mirror is completed.
Page 74 Chapter 1 Maintenance 8. Troubleshooting  Pop-up "Constitution Information has changed." is displayed. → If you are seeing [Information of server state/constitution], pop-up is displayed when hardware constitution on the monitored server is changed (such as attaching or removing CPU module or PCI module).
Page 75: Problems With Optical Disk Drive And Flash Fdd
Chapter 1 Maintenance 8. Troubleshooting 8.10 Problems with Optical Disk Drive and Flash FDD Unable to access or play optical disks such as CD-ROMs  Is the CD-ROM properly set in the optical disk drive tray? → There is a holder in the tray to secure the disk. Make sure that the disk is securely placed in the holder.
Page 76 Chapter 1 Maintenance 8. Troubleshooting The Flash FDD doesn’t operate normally after failover.  Reconnect Flash FDD once after removing. → When the server process failover with the Flash FDD connected, the Flash FDD is not normally recognized. In that case, once remove the Flash FDD, and reconnect it to this server. Icon of drive A is changed to that of removable disk: →...
Page 77: System Recovery
Chapter 1 Maintenance 9. System Recovery System Recovery For repairing the service console, try fsck. • Important If the sd device cannot be recognized by the service console, the system cannot be repaired. • To execute this configuration, log in as a root user. IMPORTANT: # fsck -C -pvf /dev/sd* *:device ID...
Page 78: Resetting And Clearing The Server
Chapter 1 Maintenance 10. Resetting and Clearing the Server Resetting and Clearing the Server Refer to this section if the server does not work or if you want to set BIOS settings back to the factory settings. 10.1 Software Reset If the server halts before starting the OS, press Ctrl + Delete + Alt.
Page 79: Clearing Bios Settings (Cmos Memory)
Chapter 1 Maintenance 10. Resetting and Clearing the Server 10.3 Clearing BIOS Settings (CMOS Memory) To set the BIOS settings back to the factory default settings (clearing CMOS memory), use the internal jumper switch. You can also clear the password set in the BIOS Setup utility (SETUP) by using the same way. Tips When the server works, use the BIOS setup utility (SETUP) to return the settings to the factory defaults.
Page 80 Chapter 1 Maintenance 10. Resetting and Clearing the Server The following instructions show how to clear the CMOS memory and the password. WARNING Be sure to observe the following precautions to use the server safety. Failure to observe the precautions may cause death or serious injury. For details, refer to Safety precautions in Precautions for Use in "User’s Guide".
Page 81 Chapter 1 Maintenance 10. Resetting and Clearing the Server Clearing CMOS memory Disconnect AC power cords from CPU/IO modules 0 and 1. Remove CPU/IO module 0, and remove its top cover. Refer to Chapter 2 (5.4 CPU/IO Module). Confirm the position of Clear CMOS Jumper. Change jumper switch to "CMOS CLR"...
Page 82 Chapter 1 Maintenance 10. Resetting and Clearing the Server Clearing a password Disconnect AC power cords from CPU/IO modules 0 and 1. Remove CPU/IO module 0, and remove its top cover. Refer to Chapter 2 (5.4 CPU/IO Module). Confirm the position of Clear Password Jumper. Change jumper switch to "PASS CLR"...
Page 83: System Diagnostics
Chapter 1 Maintenance 11. System Diagnostics System Diagnostics The System Diagnostics runs several tests on the server. 11.1 Test Items The following items are tested in System Diagnostics. • Memory • CPU cache memory • Hard disk drive Important Before executing the System Diagnostics, be sure to disconnect the LAN cable.
Page 84 Chapter 1 Maintenance 11. System Diagnostics Diagnostics tool title Test window title Test results Test summary window Guideline Diagnostics tool title Shows the name and version of the diagnostic tool. Test window title Shows the progress of the diagnostics. "Test End” is displayed when the diagnostics completes. Test results Shows the start, end, and elapsed time and completion status of the diagnostics.
Page 85 Chapter 1 Maintenance 11. System Diagnostics Follow the guideline shown at the bottom of the screen, and press Esc. The Enduser Menu below is displayed. <Test Result> Shows the diagnostics completion screen of the above diagnostics. <Device List> Shows a list of connected devices. <Log Info>...
Page 86: Offline Tools
Chapter 1 Maintenance 12. Offline Tools Offline Tools Offline tools are used for preventive maintenance, failure analysis, and their settings for this product. 12.1 Starting Offline Tools Start up the offline tools at the following steps. Turn on the peripheral devices and then the server. Press F4 while the message below is displayed.
Page 87: Functions Of Offline Tools
Off-line Maintenance Utility is started when Maintenance Utility is selected. Off-line Maintenance Utility is used for preventive maintenance and failure analysis for this product. When you are unable to start NEC ESMPRO due to a failure, Off-line Maintenance Utility can be used to check the cause of the failure.
Page 88: Chapter 2 Configuring And Upgrading The System
NEC Express5800 Series Express5800/R320c-E4, R320c-M4 Configuring and Upgrading the System This chapter describes procedure for change configuration and installing internal option devices. 1. ftSys Management Appliance Describes the specifications of ftSys Management Appliance (virtual machine). 2. Disk Operations Describes how to duplex hard disk drives and how to replace the failed hard disk drives.
Page 89: Ftsys Management Appliance
Chapter 2 Configuring and Upgrading the System 1. ftSys Management Appliance ftSys Management Appliance Overview The ftSys Management Appliance is a CentOS-based virtual machine hosted by the VMware ESXi hypervisor on your ftServer system. ft control software runs on ftSys Management Appliance. ft control software monitors/manages the state of the ESXi host system at all times and provides commands to change the system settings and access the system information.
Page 90: Steps For Accessing Ftsys Management Appliance
Chapter 2 Configuring and Upgrading the System 1. ftSys Management Appliance Steps for Accessing ftSys Management Appliance Access ftSys Management Appliance by using the vSphere Client installed on the Management PC. Right-click ftSys Management Appliance in the left pane of the vSphere Client and select [Open Console]. ftSys Management Appliance can also be accessed by clicking the [Console] tab displayed in the right pane or clicking the [Launch Virtual Machine Console] button on the toolbar.
Page 91 Chapter 2 Configuring and Upgrading the System 1. ftSys Management Appliance ● Use only the root account to run administrative commands in the appliance. Only the root account in the appliance is properly configured for administrative access to the ESXi host. Avoid creating additional administrative users in the appliance.
Page 92: Disk Operations
ESXi. Operable disk configuration RAID must be configured for all the internal disks in NEC Express5800/ft series. The internal disks redundancy is configured by Software RAID with the internal disks of corresponding slots.
Page 93 Chapter 2 Configuring and Upgrading the System 2. Disk Operations To operate the internal disk it need to use the kernel device names. The kernel device name is decided by being detected by system when the disk is inserted or system is booted. The kernel device name is displayed as “vmhbann0500:C0:Tx.L0”.
Page 94 • Use only the hard disk drives specified by NEC. There is a risk of hard disk as well as the entire device breakdown when you install a third-party hard disk drive.
Page 95: Esxcli Command Syntax
Chapter 2 Configuring and Upgrading the System 2. Disk Operations esxcli Command Syntax The esxcli command syntax used in this document is as follows. • To check the state of the disk esxcli -s <ESXi host IP address> storage mpm list •...
Page 96: Replacing A Hard Disk Drive
Chapter 2 Configuring and Upgrading the System 2. Disk Operations Replacing a hard disk drive To replace a failing hard disk, follow the steps below. Replace a hard disk when the CPU/IO module 0 and 1 are powered on. 2.4.1 Determining a failing disk This section provides information on how to determine a failing hard disk drive.
Page 97: Restoring The Redundant Configuration Manually
Chapter 2 Configuring and Upgrading the System 2. Disk Operations 2.4.2 Restoring the redundant configuration manually This section provides information on how to replace a failing internal disk and restore duplication. • Important This must be operated by root user. •...
Page 98 Chapter 2 Configuring and Upgrading the System 2. Disk Operations 2. Remove the disk from the system, and then, insert a new disk. Please wait while the system to recognize the disk. # esxcli –s xxx.xxx.xxx.xxx storage mpm list Info ------------------------------------------------------ mpm0 : 143066368 blocks (139713 MB) [1/2] \_ vmhba100500:C0:T0:L0 (10/40/1)
Page 99: Reducing Resync Time
Chapter 2 Configuring and Upgrading the System 2. Disk Operations 2.4.3 Reducing resync time You can reduce the resync time to change the minimum resync speed from 1,000 KB/sec (default) to 200,000 KB/sec. Note The minimum resync speed affects system performance. If it is increased, the system performance becomes lower, therefore care must be taken in changing configuration.
Page 100: Adding Hard Disk Drives
Chapter 2 Configuring and Upgrading the System 2. Disk Operations Adding Hard Disk Drives To add hard disk drives, follow the steps below. The hard disk drives should be added with the power of the CPU/IO module 0 and 1 turned on. 2.5.1 Inserting Additional Disk Drives Insert additional disk drives into empty slots in the order of the slot number from lowest to highest.
Page 101: Creating And Mounting A Filesystem
Chapter 2 Configuring and Upgrading the System 2. Disk Operations 2.5.3 Creating and Mounting a Filesystem Create a file system (VMFS data store) to a RAID device you have built. Note When configuring RAID device using esxcli storage mpm create command, some data remains unerased, and the existing VMFS datastore may be displayed on datastore list.
Page 102 Chapter 2 Configuring and Upgrading the System 2. Disk Operations 6. Select a volume on which to create the VMFS datastore and click Next. 7. Select the version of file system, and click Next. Express5800/R320c-E4, R320c-M4 Maintenance Guide (VMware)
Page 103 Chapter 2 Configuring and Upgrading the System 2. Disk Operations 8. Confirm the current disk layout, and click Next. 9. Enter the datastore name, and click Next. Express5800/R320c-E4, R320c-M4 Maintenance Guide (VMware)
Page 104 Chapter 2 Configuring and Upgrading the System 2. Disk Operations 10. Specify the capacity for the area to be used, and click Next. By default, the maximum available space in storage device is used. 11. Click Finish. Now the VMFS datastore is created. Express5800/R320c-E4, R320c-M4 Maintenance Guide (VMware)
Page 105: Duplex Lan Configuration
Operable Network Configuration For NEC Express5800/ft series, network interface names are based on the naming convention as described in the table below. Network duplication is achieved by pairing network interfaces of PCI slots in CPU/IO module 0 and network interfaces in the same PCI slots in CPU/IO module 1 (i.e.
Page 106: Miscellaneous Configuration
Chapter 2 Configuring and Upgrading the System 4. Miscellaneous Configuration Miscellaneous Configuration Changing Datastore Name If the ft Management Appliance is installed in internal disk, the storage name of internal disk (datastore1) is changed to datastore2. You can change the datastore name as needed. Select the relevant datastore in [Summary] tab of VMware vSphere, and select [Rename] from right-click menu.
Page 107: Installing Optional Devices
• Use only the devices and cables specified by NEC. You will be charged to repair damages, malfunctions, and failures caused by the use of any devices or cables not specified for use with this server even within the warranty period.
Page 108: Anti-Static Measures
Confirm the required ft control software’s version, Refer to the User’s Guide provided with the device, check the NEC website, or contact your sales representative. Verify the version of the ft control software on your system. After confirming that the version of ft control software is appropriate to the optional device, add the device onto the server.
Page 109: Preparing Your System For Upgrade
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices 5.1.4 Preparing your system for upgrade Note the following, when installing or replacing devices, to improve the performance of Express5800/ft series. • With the Express5800/ft series, devices can be replaced during the continuous operation. Take extreme care for electric shock and damage to the component due to short-circuit.
Page 110: Available Option Devices
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices Available Option Devices Option devices that can be added, removed, or replaced are as follows: • 2.5-inch hard disk drive The server can contain up to 16 hard disk drives. Install hard disk drives in 2.5-inch hard disk drive bay at front of the server.
Page 111: Inch Hard Disk Drive
• Important Do not use any hard disks that are not authorized by NEC. Installing a third-party hard disk may cause a failure of the server as well as the hard disk. • Purchase hard disks of the same model in pair. Contact your sales agent for hard disk drives optimum for your server.
Page 112: Installing 2.5-Inch Hard Disk Drive
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices 5.3.1 Installing 2.5-inch Hard Disk Drive Follow the procedure below to install the hard disk drives. Install the hard disk drives from a smaller slot number to large number on CPU/IO module 0/1, from slot 0 to slot through slot 7. •...
Page 113 Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices Firmly hold the handle of the hard disk drive to install and insert the drive into the slot. Note • Insert the hard disk drive until the lever hook touches the server frame. •...
Page 114: Removing 2.5-Inch Hard Disk Drive
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices 5.3.2 Removing 2.5-inch Hard Disk Drive Follow the procedure below to remove the hard disk drive. Important Refer to Chapter 2 (5.1.2 Anti-static measures) and Chapter 2 (5.1.4 Preparing your system for upgrade) before starting installing or removing options.
Page 115: Replacing 2.5-Inch Hard Disk Drive
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices 5.3.3 Replacing 2.5-inch Hard Disk Drive Follow the procedure below to remove the failed hard disk drive. The hard disk drive is replaced with new device with the server powered on. •...
Page 116: Cpu/Io Module
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices CPU/IO Module To replace a CPU (processor, DIMM (memory), PCI card, you need to remove the CPU/IO module. • Important Refer to Chapter 2 (5.1.2 Anti-static measures) and Chapter 2 (5.1.4 Preparing your system for upgrade) before starting installing or removing options.
Page 117: Removing Cpu/Io Module
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices 5.4.1 Removing CPU/IO Module Follow the procedure below to remove the CPU/IO module. Stop the CPU/IO module you want to remove. To stop the server, run the ftsmaint command on the console OS. Refer to Chapter 1 (4.
Page 118 Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices Loosen the screws securing the CPU/IO module handle to press down the handle. Important Before you pull out a CPU/IO module, check the rear of the server to make sure cables are disconnected from peripheral devices or network.
Page 119 Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices The CPU/IO module is locked on the way and cannot be pulled out. Lower the lock on the side of CPU/IO module to unlock it, and then pull it out. Lock Pull out the CPU/IO module gently and carefully, and place it on a flat and sturdy table.
Page 120: Installing Cpu/Io Module
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices 5.4.2 Installing CPU/IO Module Follow the procedure below to install the CPU/IO module: • Important Refer to Chapter 2 (5.1.2 Anti-static measures) and Chapter 2 (5.1.4 Preparing your system for upgrade) before starting installing or removing options. •...
Page 121: Dimm
– R320c-M4 model, R320c-E4 model: Up to 256GB (16GB x 16) • In the error messages and logs in POST or ftsmaint command of NEC ESMPRO, the DIMM connector may be described as "group". The number next to "group" corresponds to the slot number shown in the figure on the next page.
Page 122 Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices Precautions Note the following to install, remove, or replace DIMM. • DIMM 9 through 16 are available only when the processor #2 is installed. • To install DIMM, install the product with the same serial number to the same slots of the CPU/IO modules 0 and 1.
Page 123: Installing Dimm
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices 5.5.1 Installing DIMM Follow the procedure below to install the DIMM. Shut down OS. The sever turns off automatically. Disconnect the power cords from the outlets. Remove the CPU/IO module referring to Chapter 2 (5.4.1 Removing CPU/IO Module). Remove three screws (two on the front and one on the rear), and remove the top cover of the CPU/IO module.
Page 124 Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices Disconnect cables. Remove the air duct. Air duct Locate the socket you are mounting the DIMM. Express5800/R320c-E4, R320c-M4 Maintenance Guide (VMware)
Page 125 Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices Remove the dummy memory module by opening the levers on both sides of the DIMM slot. DIMM socket Dummy memory module Important Keep and store the removed dummy memory module with care. 10.
Page 126 Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices 12. Place the top cover of the CPU/IO module and secure it with three screws. 13. Refer to Chapter 2 (5.4.2 Installing CPU/IO Module) and install the CPU/IO module. 14.
Page 127: Removing Dimm
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices 5.5.2 Removing DIMM Follow the procedure below to remove the DIMM. Important At least one DIMM is required to operate the server. Shutdown OS. The system turns off automatically. Disconnect the power cords from the outlets.
Page 128 Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices Disconnect cables. Remove the air duct. Air duct Open the levers attached on both sides of the socket of the DIMM to be removed. It will be unlocked and the DIMM can be removed. Express5800/R320c-E4, R320c-M4 Maintenance Guide (VMware)
Page 129: Replacing Dimm
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices Attach the dummy memory module. 10. Attach the air duct, cable, and cable clamp. 11. Place the top cover of the CPU/IO module and secure it with three screws. 12.
Page 130: Processor (Cpu)
CPU directly on a desk. • Make sure to use the CPU specified by NEC. Installing a third-party CPU may cause a failure of the CPU as well as the server. Repairing the server due to failures or damage resulting from these products will be charged even if it is under guarantee.
Page 131: Installing Cpu
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices 5.6.1 Installing CPU Follow the steps below to install a CPU and heat sink. Shut down the OS. The server is automatically powered off. Disconnect the power cords from the outlets. Remove the CPU/IO module referring to Chapter 2 (5.4.1 Removing CPU/IO Module).
Page 132 Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices →" once to unlatch it from the hook, then slowly Push down the socket lever marked with " open the lever until it stops. Push down the socket lever marked with "←" once to unlatch it from the hook, then slowly open the lever until it stops.
Page 133 Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices Notch Pin mark Pin mark 12. Lightly push the processor to the CPU socket, and close the plate. 13. Close the socket lever marked with "← " to fix it. →"...
Page 134 Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices 15. Place the heat sink on the CPU. Important Do not touch the cooling sheet that is attached on the back of the heat sink with your hand. Important If you install additional CPU, ensure that the fins of the additional CPU’s heat sink are in the same direction as those of the standard CPU.
Page 135: Removing Cpu
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices 16. Secure the heat sink with four screws. Important Tentatively secure the screws diagonally with the order as shown in the figure below, check that the heat sink is attached to the CPU socket in parallel, then tighten the screws diagonally.
Page 136: Replacing Cpu
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices 5.6.3 Replacing CPU Take the steps below to replace the failed CPU. Identify the failed CPU by ftsmaint command. Remove the CPU/IO module referring to Chapter 2 (5.4.1 Removing CPU/IO Module). Install the new heat sink and CPU.
Page 137: Pci Card
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices PCI Card Either two or four PCI cards can be installed to the CPU/IO module. The PCI card is extremely sensitive to static electricity. Make sure to touch the metal Important frame of the server to discharge static electricity from your body before handling the PCI card.
Page 138 Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices List of option PCI cards and installable slots (R320c-E4 model) PCI-1 PCI-2 PCI slot performance PCIe 2.0 x4 lane Product N code Remarks name Slot size Low Profile PCI card type x8 socket ○...
Page 139: Installing Pci Board
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices 5.7.2 Installing PCI Board Follow the procedure below to install the board to be connected to the PCI card slot. Note To install the PCI card, make sure the shape of the board connector matches with the shape of the PCI card slot connector.
Page 140 Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices Install a PCI card in a PCI slot. Install the stopper and secure with one screw. Refer to Chapter 2 (5.4.2 Installing CPU/IO Module) and install the CPU/IO module. 10.
Page 141 Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices Installing Full Height PCI Board Shut down the OS. The server is automatically powered off. Disconnect the power cords from the outlets. Remove the CPU/IO module referring to Chapter 2 (5.4.1 Removing CPU/IO Module). Remove one screw that secures the stopper and Stopper remove the stopper.
Page 142 Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices Remove the PCI bracket cover. Important Keep and store the removed PCI bracket cover with care. Install a PCI card in a PCI slot. 10. Install the stopper and secure with one screw. 11.
Page 143: Removing Pci Board
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices 12. Install the stopper and secure it with one screw. 13. Refer to Chapter 2 (5.4.2 Installing CPU/IO Module) and install the CPU/IO module. 14. Connect the power cords. 15.
Page 144: Replacing Pci Board
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices 5.7.4 Replacing PCI Board Follow the procedure below to replace the failed PCI card. <Other than N8803-038 Fibre Channel Board Set> Identify the failed board by ftsmaint command. Remove the CPU/IO module referring to Chapter 2 (5.4.1 Removing CPU/IO Module). Remove the PCI bracket, then remove the PCI card.
Page 145: Setup Of Optional Pci Board
Chapter 2 Configuring and Upgrading the System 5. Installing Optional Devices 5.7.5 Setup of Optional PCI Board The identical PCI cards must be installed to the slots with the same number in Important CPU/IO module 0 and CPU/IO module 1. For the supported connecting devices, contact your sales agent.
Page 146: Chapter 3 Useful Features
5. Details of EXPRESSBUILDER Describes the EXPRESSBUILDER attached to the server. 6. EXPRESSSCOPE Engine 3 Describes EXPRESSSCOPE Engine 3. 7. NEC ESMPRO Describes NEC ESMPRO Agent and NEC ESMPRO Manager, applications to manage and monitor the server. Express5800/R320c-E4, R320c-M4 Maintenance Guide (VMware)
Page 147: System Bios
Chapter 3 Useful Features 1. System BIOS System BIOS You can check and change the parameters using the BIOS Setup utility (SETUP). Starting SETUP Turn on the server and proceed with POST. After a while, the following message appears at the bottom left of the screen. Press <F2>...
Page 148: Main
Chapter 3 Useful Features 1. System BIOS 1.2.1 Main If you start up the SETUP utility, the Main menu is displayed first. For details about the options, see the table below. Option Parameter Descriptions BIOS Information – – BIOS Version –...
Page 149: Advanced
Chapter 3 Useful Features 1. System BIOS 1.2.2 Advanced If you move the cursor to Advanced, the Advanced menu appears. For the menus that show a “ ” to their left, select a menu and press Enter to display its submenu. Processor Configuration submenu From the Advanced menu, select Processor Configuration and then press Enter to display the menu screen shown below.
Page 150 Chapter 3 Useful Features 1. System BIOS For details about the options, see the table below. Option Parameter Descriptions – – Processor Information Hardware Prefetcher Disabled Enable or disable hardware prefetcher. [Enabled] Adjacent Cache Line Prefech Disabled Enable or disable optimized access from memory to [Enabled] cache.
Page 151 Chapter 3 Useful Features 1. System BIOS For details about the options, see the table below (display only). Option Parameter Descriptions Processor 1 CPUID Number ID of Processor 1 is displayed by a numerical value. Processor Type – Type of Processor 1 is displayed. Processor Speed –...
Page 152 Chapter 3 Useful Features 1. System BIOS Memory Configuration submenu From the Advanced menu, select Memory Configuration and then press Enter to display the menu screen shown below. For the menu that has on the left, move the cursor to it and then press Enter to show its submenus.
Page 153 Chapter 3 Useful Features 1. System BIOS (a) Memory Information submenu For details about the options, see the table below (display only). Option Parameter Descriptions Total Memory The physical capacity of installed memory is displayed. – Available under 4GB – Memory capacity available in an area under 4 GB is displayed.
Page 154 Chapter 3 Useful Features 1. System BIOS PCI Configuration submenu From the Advanced menu, select PCI Configuration and then press Enter to display the menu screen as shown below. For details about the options, see the table below. Option Parameter Descriptions SAS Option ROM Scan Disabled...
Page 155 Chapter 3 Useful Features 1. System BIOS Advanced Chipset Configuration submenu From the Advanced menu, select Advanced Chipset Configuration and then press Enter to display the menu screen as shown below. For details about the options, see the table below. Option Parameter Descriptions...
Page 156 Chapter 3 Useful Features 1. System BIOS USB Configuration submenu From the Advanced menu, select USB Configuration and then press Enter to display the menu screen shown below. For details about the options, see the table below. Option Parameter Descriptions Device Reset Timeout 10 sec Specify the timeout period when Start Unit command is...
Page 157 Chapter 3 Useful Features 1. System BIOS Serial Port Configuration submenu From the Advanced menu, select Serial Port Configuration and then press Enter to display the menu screen shown below. From BIOS Redirection Port, select Serial Port A or Serial Port B and then press Enter to display the menu screen shown below.
Page 158 Enable or disable the console redirection feature for the Serial Port A specified serial port. Specifying [Serial Port A] or [Serial Port B] Serial Port B allows direct connection via terminal unit such as NEC ESMPRO Manager, and options for connection shown below are displayed. Terminal Type [VT100+] Select the terminal type.
Page 159: Security
Chapter 3 Useful Features 1. System BIOS 1.2.3 Security If you move the cursor to Security, the Security menu appears. For the menu that has on the left, move the cursor to it and then press Enter to show its submenus. Then configure the settings. Select Administrator Password or User Password, and then press Enter to display the screen where you can register/change the password.
Page 160 Chapter 3 Useful Features 1. System BIOS For details about the options, see the table below. Option Parameter Descriptions Password Configuration – – When Enter is pressed, the password entry screen to set Administrator Password Up to 20 alphanumeric administrative right is displayed. characters This password can be used to access all SETUP menus.
Page 161: Server
OS Boot Monitoring Disabled Enable or disable the feature to monitor OS boot-up. If the [Enabled] NEC ESMPRO Agent is not installed on OS, disable this feature. OS Boot Monitoring Timeout 60-[600]-1200 Specify the timeout period for OS boot-up (Unit: second).
Page 162 Chapter 3 Useful Features 1. System BIOS Option Parameter Descriptions [Enabled] POST Error Pause [Disabled] Enable or disable the feature to suppress OS booting when Enabled POST detects an error. AC-LINK Stay Off Specify AC link feature. Specify how the DC power state [Last State] should be when the AC power is supplied again after loss Power On...
Page 163 Chapter 3 Useful Features 1. System BIOS System Management submenu From the Server menu, move the cursor to System Management and then press Enter to show its submenus. For details about the options, see the table below (display only). Option Parameter Descriptions BIOS Version...
Page 164 Chapter 3 Useful Features 1. System BIOS Event Log Configuration submenu From the Server menu, move the cursor to Event Log Configuration and then press Enter to show its submenu. For details about the options, see the table below. Option Parameter Descriptions Clear Online Event Logs...
Page 165: Boot
Chapter 3 Useful Features 1. System BIOS 1.2.5 Boot If you move the cursor to Boot, the Boot menu where you can configure the boot order appears. For details about the options, see the table below. Option Parameter Descriptions Boot Configuration –...
Page 166 Chapter 3 Useful Features 1. System BIOS The boot priority (from first to fourth) of the registered boot devices can be changed using the arrow keys ↑/↓ and +/−. Move the cursor to a device using the arrow keys ↑/↓, and change the priority using the arrow keys +/−.
Page 167: Save & Exit
Chapter 3 Useful Features 1. System BIOS 1.2.6 Save & Exit If you move the cursor to Save & Exit, the Save & Exit menu appears. The options of this menu are described below. (a) Save Changes and Exit The SETUP utility closes with all the changes saved in NVRAM (Non-volatile memory). After the SETUP utility closes, the system automatically reboots.
Page 168: Bmc Configuration
Chapter 3 Useful Features 2. BMC Configuration BMC Configuration BMC Configuration utility allows you to view or change system parameters. Overview 2.1.1 Offline Tools The server has the following offline tools: • Off-line Maintenance Utility Use this tool when maintaining the server. •...
Page 169: Features Of Bmc Configuration
Chapter 3 Useful Features 2. BMC Configuration Features of BMC Configuration 2.2.1 Main Menu The Main Menu appears when you select BMC Configuration on Offline Tool menu. BMC Configuration MENU Ver. 1.000.100 BMC Configuration BMC Initialization : CPU/IO module 0 BMC Reset : CPU/IO module 1 BMC Reset...
Page 170: Setting Bmc Configuration
Chapter 3 Useful Features 2. BMC Configuration 2.2.2 Setting BMC Configuration The Main Menu appears when you select BMC Configuration on Offline Tool menu. BMC Configuration Network : CPU/IO module 0 Network : CPU/IO module 1 User Management Mail Alert SNMP Alert System Operation Miscellaneous...
Page 171 Chapter 3 Useful Features 2. BMC Configuration (a) Network The Network menu appears when you select Network on BMC Configuration menu. Network Property Access Limitation Service Help Return to the previous menu Previous menu:[ESC] Network menu The table below shows details of parameters and their default value. Item Description Default Value...
Page 172 Chapter 3 Useful Features 2. BMC Configuration Item Description Default Value Access Limitation Limitation Type Select the Access Limitation Type. Allow All Allow All : Access to BMC is not limited. Allow Address : Specify the IP Address that is allowed to access BMC. Deny Address : Specify the IP Address that deny to access BMC.
Page 173 Chapter 3 Useful Features 2. BMC Configuration (b) User Management The User Management menu appears when you select User Management on BMC Configuration menu. User Management User Account Active Directory (Property) Active Directory (Group) LDAP Help Return to the previous menu Previous menu:[ESC] User Management menu The table below shows details of parameters and their default value.
Page 174 Chapter 3 Useful Features 2. BMC Configuration Item Description Default Value LDAP LDAP Authentication Enable or disable LDAP authentication. Disable IP Address Specify the IP address. 0.0.0.0 Port Number Specify the LDAP port number. *9 *10 Search Base Specify the search base used in LDAP authentication. Blank *9 *10 Bind Domain Name...
Page 175 Chapter 3 Useful Features 2. BMC Configuration (c) Mail Alert The Mail Alert menu appears when you select Mail Alert on BMC Configuration menu. Mail Alert Mail Alert SMTP Server Alert Level Alert Test Help Return to the previous menu Previous menu:[ESC] Mail Alert menu The table below shows details of parameters and their default value.
Page 176 Chapter 3 Useful Features 2. BMC Configuration Item Description Default Value Alert Level Alert Level Specify the kind of event to alert. Error, Warning Error : When "Error" is detected in each sensor type, the alert is sent to the checked address. Error, Warning : When "Error"...
Page 177 Chapter 3 Useful Features 2. BMC Configuration (d) SNMP Alert The SNMP Alert menu appears when you select SNMP Alert on BMC Configuration menu. SNMP Alert SNMP Alert Alert Level Alert Test Help Return to the previous menu Previous menu:[ESC] SNMP Alert menu The table below shows details of parameters and their default value.
Page 178 Chapter 3 Useful Features 2. BMC Configuration (e) System Operation The System Operation menu appears when you select System Operation on BMC Configuration menu. System Operation Remote KVM Console Remote Media Help Return to the previous menu Previous menu:[ESC] System Operation menu The table below shows details of parameters and their default value.
Page 179 *2: Disabling Platform Event Filter also disables SNMP alert. *3: When BMC can be managed directly from NEC ESMPRO Manager (Ver.5.4 or later), this item must be set to "Enable". If it is set to "Enable", Authentication Key is required.
Page 180: Initializing Bmc
Chapter 3 Useful Features 2. BMC Configuration 2.2.3 Initializing BMC If you select BMC Initialization on Main menu, the confirmation message as show below appears. Only the CPU/IO module installed in the server appears on this menu. BMC Initialization All of BMC configuration parameters will be restored to the default settings.
Page 181: Sas Configuration Utility
Chapter 3 Useful Features 3. SAS Configuration Utility SAS Configuration Utility SAS Configuration utility makes settings of the built-in SAS controller. You can start it up by simple key operation during POST execution. Important • Because the server is installed with the latest version of the utility, your screen display may be different from the one described in this guide.
Page 182: Quitting The Sas Configuration Utility
Chapter 3 Useful Features 3. SAS Configuration Utility Quitting the SAS Configuration utility Take procedures below to quit the SAS/ Configuration utility. Keep pressing ESC until the "Adapter List" menu appears. A message appears to prompt whether you want to quit the utility. Select an item you want to perform and press Enter.
Page 183: Physical Formatting Of The Hard Disk Drive
Chapter 3 Useful Features 3. SAS Configuration Utility Physical Formatting of the Hard Disk Drive Important This utility is set for the CPU/IO module of the primary side. When you configure the CPU/IO module of the secondary side, first power off the server, plug out and plug in the AC power cord of the primary side.
Page 184 Chapter 3 Useful Features 3. SAS Configuration Utility Select the hard disk drive to execute physical formatting and press D while pressing Alt. "Device Properties" menu appears after a while. Select "Format" and press Enter. "Device Format" menu appears after a while. Press F to start formatting.
Page 185: Flash Fdd
Be extremely careful not to lose Flash FDD or have it stolen. If Flash FDD is lost, stolen, misappropriated, or fraudulently obtained, there is a risk of leaking confidential information to a third party. NEC assumes no responsibility for damages caused by leaking confidential information in this way.
Page 186: Notes On Using Flash Fdd
Flash FDD is only intended as a temporary means of recording a driver software, so do not use it to back up data. 4.1.1 Compensation for recorded data NEC will not pay compensation for data recorded on Flash FDD if the data is lost. 4.1.2 Handling Flash FDD •...
Page 187: Details Of Expressbuilder
Chapter 3 Useful Features 5. Details of EXPRESSBUILDER Details of EXPRESSBUILDER EXPRESSBUILDER helps you to install operating system and check the connection status of server. EXPRESSBUILDER also provides bundled software and documents. Starting EXPRESSBUILDER EXPRESSBUILDER is stored in DVD provided with the server, and can be run in the following two ways. •...
Page 188 Chapter 3 Useful Features 5. Details of EXPRESSBUILDER Tool Menu TOOL MENU Test and diagnostics Return to previous menu The system diagnostics, which is used to analyze and diagnose the server and check the connection, can be started from Tool Menu. For details about system diagnostics, refer to Chapter 1 (11. System Diagnostics).
Page 189: Expressscope Engine 3
Chapter 3 Useful Features 6. EXPRESSSCOPE Engine 3 EXPRESSSCOPE Engine 3 EXPRESSSCOPE Engine 3 enables various functions by using a system management LSI called BMC (Baseboard Management Controller). EXPRESSSCOPE Engine 3 monitors statuses inside the server such as that of power supplies, fans, temperature, and voltage.
Page 190: Nec Esmpro
7. NEC ESMPRO NEC ESMPRO NEC ESMPRO Agent For details of NEC ESMPRO Agent, refer to User’s Guide in ft control software Install DVD. NEC ESMPRO Manager NEC ESMPRO Manager remotely controls and monitors the server hardware. To use these features, install the bundled software such as NEC ESMPRO Agent on the server.

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NEC Express5800 Series Maintenance Manual

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Chapter 3 Useful Features

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