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NEC Express5800 Series Installation Manual
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NEC Express5800 Series Installation Manual

NEC Express5800 Series Installation Manual

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Installation Guide
(Windows Server 2022)
NEC Express Server
Express5800 Series
Express5800/R120i-1M, R120i-2M
Chapter 1 Installing Windows
Chapter 2 Maintenance
Chapter 3 Appendix
EXPRESSBUILDER E8.10-010.01
CBZ-002473-258-01
© NEC Corporation 2022

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  • Page 1 Installation Guide (Windows Server 2022) NEC Express Server Express5800 Series Express5800/R120i-1M, R120i-2M Chapter 1 Installing Windows Chapter 2 Maintenance Chapter 3 Appendix EXPRESSBUILDER E8.10-010.01 CBZ-002473-258-01 © NEC Corporation 2022...

  • Page 2: Table Of Contents

    Contents Contents Contents ................................2 Introduction ................................4 Conventions Used in This Document ........................5 Notations used in the text ........................5 Optical disk drive ..........................5 Hard disk drive ............................ 5 Removal Media ........................... 5 Abbreviations of Operating Systems ....................6 About description of model names ......................
  • Page 3 Contents 4. Setting up for Maintenance ..........................52 4.1 Specifying Memory Dump Settings (Debug Information) ............52 4.2 How to Create a User-mode Process Dump File ............... 58 5. Backup of system information ........................59 Chapter 2 Maintenance ............................ 60 1.

  • Page 4: Introduction

    Introduction Introduction Thank you for purchasing our product. When using the EXPRESSBUILDER E8.10-010.01 (3.70.46), see this manual before installing Windows. Please read carefully the instructions and keep this document for your future reference. Installation Guide (Windows Server 2022)

  • Page 5: Conventions Used In This Document

    Conventions Used in This Document Conventions Used in This Document Notations used in the text The symbols used in this document include the following: Important Indicates critical items that must be followed when handling hardware or operating software. If the procedures described are not followed, hardware failure, data loss, and other serious malfunctions could occur.

  • Page 6: Abbreviations Of Operating Systems

    Conventions Used in This Document Abbreviations of Operating Systems Windows Operating Systems are referred to as follows. See Chapter 1 (1.2 Supported Windows OS) for detailed information. Notations in this document Official names of Windows Windows Server 2022 Standard Windows Server 2022 Windows Server 2022 Datacenter About description of model names The following models are supported by this document.

  • Page 7: Trademarks

    Trademarks Trademarks Microsoft, Windows, and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation of the United States. Broadcom, NetXtreme, LiveLink, Smart Load Balancing are registered trademarks or trademarks of the Broadcom Corporation in the U.S.

  • Page 8: License Notification

    License Notification License Notification Open source software of following license is included in the part of this product (system ROM).  UEFI EDK2 License  The MIT License Agreement  PNG Graphics File Format Software End User License Agreement  zlib End User License Agreement License sentence UEFI EDK2 License...
  • Page 9 License Notification THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 10 License Notification PNG Graphics File Format Software End User License Agreement --------------------------------------------------------------------------- Copyright (c) 1998-2001 Greg Roelofs. All rights reserved. This software is provided "as is," without warranty of any kind, express or implied. In no event shall the author or contributors be held liable for any damages arising in any way from the use of this software.

  • Page 11: Warnings And Additions To This Document

    4. If you have any concerns, or discover errors or omissions in this document, contact your sales representative. 5. Regardless of article 4, NEC Corporation assumes no responsibility for effects resulting from your operations. 6. The sample values used in this document are not actual values.

  • Page 12: Chapter 1 Installing Windows

    NEC Express5800 Series Installing Windows This manual explains the setup procedure for a physical environment. Read through this chapter to set up the Windows correctly. 1. Information of Windows Installation Describes Supported Windows OS and mass storage controllers which is supported by EXPRESSBUILDER/Starter Pack.

  • Page 13: Information Of Windows Installation

    Refer to the following web site for the Hyper-V setting and the installation procedure of the guest OS and so on. https://www.58support.nec.co.jp/global/download/w2022/hyper-v/hyper-v-ws2022.html If your virtualization infrastructure is not Hyper-V: Refer to the manual provided by virtualization infrastructure vendor to prepare the virtual environment.

  • Page 14: Starting Expressbuilder

    Chapter 1 Installing Windows 1. Information of Windows Installation Starting EXPRESSBUILDER Use EXPRESSBUILDER to reconfigure RAID arrays. For details, see Chapter 1 (4. Details of EXPRESSBUILDER) in Maintenance Guide (Common). Usage Remove a CD/DVD and removable media from the server, restart the server and press <F10> key (EXPRESSBUILDER) during POST.

  • Page 15: Supported Mass Storage Controllers

    Chapter 1 Installing Windows 1. Information of Windows Installation Supported Mass Storage Controllers The table below lists the controllers for this server, supported by EXPRESSBUILDER/Starter Pack. If a controller not mentioned below is connected, set it up while referring to the instructions supplied with the controller.

  • Page 16: Supported Optional Lan Board

    Chapter 1 Installing Windows 1. Information of Windows Installation Supported Optional LAN board The table below lists the optional LAN boards for this server, supported by Starter Pack. R120i-1M R120i-2M   N8104-207 Dual Port 10GBASE-T LOM Card   N8104-210 Dual Port 10GBASE-T Adapter ...

  • Page 17: Flow Of Windows Installation

    Chapter 1 Installing Windows 2. Flow of Windows Installation Flow of Windows Installation Read a proper section to install Windows according to the following figure. Start Manual install Chapter 1 (3.2) Chapter 1 (4) Setting up for maintenance Chapter 1 (5) Backup of system information Important After building environment, back up the setting information of the system in...

  • Page 18: Installing Windows Server 2022

    Chapter 1 Installing Windows 3. Installing Windows Server 2022 Installing Windows Server 2022 Precautions of Windows Server 2022 Installation Read the precautions explained this section before installing. : Rapid Setup : Manual Installation BIOS setting Change Boot Mode to UEFI Mode. ―...
  • Page 19 Chapter 1 Installing Windows 3. Installing Windows Server 2022 Hardware configuration The following hardware configurations require special procedures. Using RAID controller ― ― Before you install Windows Server 2022, if using a RAID controller, configure the RAID system in advance according to the Maintenance Guide. Installation When Multiple Logical Drives Exist ―...
  • Page 20 Chapter 1 Installing Windows 3. Installing Windows Server 2022 If sufficient free area cannot be allocated for the paging file, perform either of the following after install Windows.  Specify a hard disk drive other than the system drive as the location to store the paging file for collecting memory dump Create a paging file of 16MB or more in the system drive, and "installed memory size + 400 MB (installed memory size + 1,800 MB when the size is 4 TB...
  • Page 21 Chapter 1 Installing Windows 3. Installing Windows Server 2022  Specify a drive other than the system drive for "Dedicated Dump File". Create the registry shown below by using the Registry Editor and specify the name of Dedicated Dump File. <For example: "dedicateddumpfile.sys"...
  • Page 22 Chapter 1 Installing Windows 3. Installing Windows Server 2022 The above mentioned partition size is the minimum partition size required for system installation. Ensure that the partition size is sufficient for system operations. The following partition sizes are recommended. Desktop Experience : 32,768MB(32GB) or more Server Core : 32,768MB(32GB) or more...
  • Page 23 If you install by Backup DVD-ROM, the partition is created at 602MB. Windows Server 2022 Hyper-V support Refer to the following web site for information related to Windows Server 2022 Hyper-V. ― ― https://www.58support.nec.co.jp/global/download/w2022/hyper-v/hyper-v-ws2022.html Using BitLocker If using BitLocker, note the following. ― ―...
  • Page 24 Chapter 1 Installing Windows 3. Installing Windows Server 2022 Support for NIC teaming in Windows Server 2022 The NIC teaming feature, which used to be provided by network interface card (NIC) vendors, is ― ― built into Windows Server 2022. In Windows Server 2022, this feature is also called "load balancing and failover (LBFO)".

  • Page 25: Manual Installation

    Chapter 1 Installing Windows 3. Installing Windows Server 2022 Manual Installation This section describes how to install Windows Server 2022 with Manual option. Important Disconnect hard disk drives from the RAID controller that is not to be setup. Note “Manual Installation” installs OS without EXPRESSBUILDER. 3.2.1 Setup flow Start 3.1 Precautions of Windows Server 2022 Installation...

  • Page 26: Requirements For Setup

    Prepare the following media and instruction manuals before starting setup.  Either of the following OS installation media  NEC operating system installation media (hereafter referred to as Backup DVD-ROM)  Microsoft operating system installation media (hereafter referred to as Windows Server 2022 DVD-ROM) ...
  • Page 27 Chapter 1 Installing Windows 3. Installing Windows Server 2022 Click Next. Click Install now. Type the product key, and then click Next. Tips If you are using Backup DVD-ROM, this screen does not appear. Installation Guide (Windows Server 2022)
  • Page 28 Chapter 1 Installing Windows 3. Installing Windows Server 2022 Choose an operating system you want to install and click Next. Options are displayed depending on the installation media you are using. Tips Read the message of the screen, and then choose an installation option. ...
  • Page 29 Chapter 1 Installing Windows 3. Installing Windows Server 2022 Select Custom: Install Microsoft Server Operating System only (advanced). 10. Click New. Tips If New is not displayed on the screen, click Drive options (advanced). 11. Specify the partition size in the text box, and the click Apply. Installation Guide (Windows Server 2022)
  • Page 30 Chapter 1 Installing Windows 3. Installing Windows Server 2022 When the following window appears, click OK. Note After beginning the installation of Windows, a recovery partition is created automatically behind the system partition. The system partition can not be extended because there is no unallocated area behind the system partition. Install Windows OS within sufficient partition size.
  • Page 31 Chapter 1 Installing Windows 3. Installing Windows Server 2022 When the following message appears, Windows installation starts automatically. The server will automatically restart after Windows Server 2022 is installed. You will proceed to Windows setup after restart. 14. Set user settings according to operating system chosen in step 9. Desktop Experience Type a password and click Finish.
  • Page 32 Chapter 1 Installing Windows 3. Installing Windows Server 2022 Press <Ctrl> + <Alt> + <Delete> keys to unlock. Enter the password and press <Enter> key. Windows Server 2022 starts. Installation Guide (Windows Server 2022)
  • Page 33 Chapter 1 Installing Windows 3. Installing Windows Server 2022 Server Core Press <Ctrl> + <Alt> + <Delete> keys to unlock. The password is needed to change. Choose OK and press <Enter> key. Enter a new password and press <Enter> key. Choose OK and press <Enter>...

  • Page 34: Standard Program Package Installation

    Chapter 1 Installing Windows 3. Installing Windows Server 2022 Standard Program Package Installation Standard Program Package (SPP) contains drivers customized for this server. Make sure to install Standard Program Package before running the server system. System reboot is required after applying Standard Program Package. This program can apply using iLO remote console and iLO virtual media.
  • Page 35 Chapter 1 Installing Windows 3. Installing Windows Server 2022 Choose Standard Program Package on the following screen, and then click Install. If you had updated firmware beforehand, click OK to start the installation of Standard Program Package. Wait until installation completes (about 5 to 15 minutes). Note ...
  • Page 36 Chapter 1 Installing Windows 3. Installing Windows Server 2022 Click OK. Note If the following message displayed during installing the Standard Program Package, click No to continue process. Stop running this script? A script on this page is causing your web browser to run slowly. If it continues to run, your computer might become unresponsive.

  • Page 37: Installing Standard Program Package On Server Core

    Chapter 1 Installing Windows 3. Installing Windows Server 2022 3.3.2 Installing Standard Program Package on Server Core Sign-in to the Windows with an Administrators privilege. Set the Starter Pack DVD to the drive. From the command prompt, type the following command. In the example below, the optical disk drive is the D drive.

  • Page 38: Setup Of Device Drivers

    Chapter 1 Installing Windows 3. Installing Windows Server 2022 Setup of Device Drivers Install and set up device drivers provided for the standard configuration of the server. For details regarding the installation and setup of a driver for an optional device, refer to the manual supplied with the optional device.

  • Page 39: Setting Up Lan Drivers

    Chapter 1 Installing Windows 3. Installing Windows Server 2022 Network adapter name After installing the LAN drivers, the following network adapter names will be displayed on the Device Manager. If connecting with an optional LAN board: N8104-207 Marvell FastLinQ Ethernet 10Gb 2-port BaseT QL41132HQRJ OCP3 Adapter #xx(*1) N8104-210 Marvell FastLinQ Ethernet 10Gb 2-port BaseT QL41132HLRJ Adapter #xx(*1) N8104-211...

  • Page 40: Using Graphics Accelerator

    Chapter 1 Installing Windows 3. Installing Windows Server 2022 Configuring Flow Control Flow Control is a feature to stop transmitting frames temporarily by sending a pause frame to the destination device when the receive buffer is about to run out. When it receives a pause frame, it regulates the transmission.

  • Page 41: Using 480Gb Ssd Adapter For Os Boot (N8103-239)

    Chapter 1 Installing Windows 3. Installing Windows Server 2022 3.4.7 Using 480GB SSD Adapter for OS Boot (N8103-239) The driver for the 480GB SSD Adapter for OS Boot (N8103-239) is automatically installed by Windows Plug-and-Play. 3.4.8 Using Fibre Channel Controller (N8190-163/164/165/166/171/172) For installation with the Rapid Setup or Manual installation, the drivers are installed by Standard Program Package.

  • Page 42: License Authentication

    Chapter 1 Installing Windows 3. Installing Windows Server 2022 License Authentication To use Windows Server 2022, you need finish the license authentication procedure. Confirm if the license is authenticated or not in the next step. Note To activate Windows Server 2022, enter the Product Key written on the COA (Certificate of Authenticity) label.
  • Page 43 Chapter 1 Installing Windows 3. Installing Windows Server 2022 Click Change product key or upgrade your edition of Windows. Perform license authentication. When connected to the Internet: Click Change product key. Complete license authentication process according to the message. When not connected to the Internet: Go to Step 4.
  • Page 44 Chapter 1 Installing Windows 3. Installing Windows Server 2022 Right-click the lower left of the screen, and click Run from the menu displayed. Type "slui", and then press <Enter> key. Change the product key. On the next screen, type the product key. Right-click the lower left of the screen, and click Run from the menu displayed.
  • Page 45 Chapter 1 Installing Windows 3. Installing Windows Server 2022 Type "slui 4", and then press <Enter> key. 10. On the next screen, choose your country, and then click Next. Get the installation ID required for license activation. Installation Guide (Windows Server 2022)

  • Page 46: Server Core

    Chapter 1 Installing Windows 3. Installing Windows Server 2022 11. Call the Microsoft license activation hotline and then tell your installation ID. Type the confirmation ID, and then click Activate Windows. The authentication is now complete. 3.5.2 Server Core Confirm if your license is activated. At the command prompt, type the following command, and then press <Enter>...
  • Page 47 Chapter 1 Installing Windows 3. Installing Windows Server 2022 The server does not connect to the Internet: Use telephone for license authentication. Type the following command to get an Install ID for authentication, and then press <Enter> key. C:\Users\administrator>slmgr -dti Acquire the installation ID required for license activation.

  • Page 48: Setup Of Windows Server 2022 Nic Teaming (Lbfo)

    Chapter 1 Installing Windows 3. Installing Windows Server 2022 Setup of Windows Server 2022 NIC Teaming (LBFO) Set up the network adapter teaming feature as shown below. 3.6.1 Launching the NIC teaming setup tool Launch Server Manager. Select Local Server. In the Properties window, click Enable or Disable for NIC teaming.

  • Page 49: Removing A Team

    In Hyper-V environments, binding a teaming adapter to the virtual switch is deprecated. Please use SET(Switch Embedded Teaming) when you use teaming in combination with a virtual switch. Refer to the following website for the latest information. https://www.58support.nec.co.jp/global/download/w2022/index.html - [Technical Information] - [NIC Teaming (LBFO)] Installation Guide (Windows Server 2022)

  • Page 50: Installing Applications

    Chapter 1 Installing Windows 3. Installing Windows Server 2022 Installing Applications Some applications included in Starter Pack can be installed easily by performing the procedures described below. When installing these applications individually, see the manual of each applications. This feature is only available on Desktop Experience.
  • Page 51 Chapter 1 Installing Windows 3. Installing Windows Server 2022 Note  Applications available for installation are chosen by default.  If your system environment does not satisfy the prerequisite for an application, you cannot install it. For details, see the on-screen information and the manual of each applications.

  • Page 52: Setting Up For Maintenance

    Chapter 1 Installing Windows 4. Setting up for Maintenance Setting up for Maintenance We recommend setting up the following features for maintenance. Specifying Memory Dump Settings (Debug Information) This section explains the procedures for collecting a memory dump (debug information) in the server. Important When you restart the system to save the memory dump, a message informing you that the system is short of virtual memory might appear.
  • Page 53 Chapter 1 Installing Windows 4. Setting up for Maintenance In Startup and Recovery, click Settings…. Type a file name to store the debug information in the Dump file text box, and then click OK. Note the following when specifying a dump file: ...
  • Page 54 Chapter 1 Installing Windows 4. Setting up for Maintenance In Performance, click Settings. Click the Advanced tab on the Performance Options window. Installation Guide (Windows Server 2022)
  • Page 55 Chapter 1 Installing Windows 4. Setting up for Maintenance In Virtual memory, click Change…. Clear the Automatically manage paging file size for all drives check box, and then click Custom size. Installation Guide (Windows Server 2022)
  • Page 56 Chapter 1 Installing Windows 4. Setting up for Maintenance In Paging file size for each drive, enter the value equal or larger than the recommended value for Initial size, and the value larger than Initial size for Maximum size, and then click Set. Note the following when specifying a paging file size: The paging file is used to collect debug information (dump file).
  • Page 57 Chapter 1 Installing Windows 4. Setting up for Maintenance 10. Click OK. If a message to restart Windows appears, restart the system according to on-screen message. Specification of the memory dump settings is now complete. Installation Guide (Windows Server 2022)

  • Page 58: How To Create A User-Mode Process Dump File

    Chapter 1 Installing Windows 4. Setting up for Maintenance How to Create a User-mode Process Dump File The user-mode process dump file records information when an application error occurs. If an application error occurs, get user-mode process dump information using the following procedures without closing the pop-up window that reported the error: Right-click an empty area of the taskbar and then click Task Manager or press <Ctrl>...

  • Page 59: Backup Of System Information

    Chapter 1 Installing Windows 5. Backup of system information Backup of system information After environment building, back up the setting information of the system in advance of any troubles.  Back up system settings contained in system utility. See User's Guide (2. Description on System Utility) for details of system utility. ...

  • Page 60: Chapter 2 Maintenance

    NEC Express5800 Series Maintenance This chapter explains maintenance of server, and what actions are to be taken in case of trouble when operating this server. 1. Failure Information Describes how to collect the failure information. See this section in case of a failure.

  • Page 61: Failure Information

    Chapter 2 Maintenance 1. Failure Information Failure Information If the server does not work normally, you can collect failure information by using the following way. The failure information to be described is to be collected only at the request of your sales representative. Important Do not reset during dumping memory or restarting the server even if the message of virtual memory shortage appears.
  • Page 62 Chapter 2 Maintenance 1. Failure Information Select the type of log in Windows Logs. Application records events related to running applications. Security records events related to security. System records events that occur in Windows system components. Click Save All Events As... from Action menu. Type the file name of the archived log in File name.

  • Page 63: Collecting Configuration Information

    Chapter 2 Maintenance 1. Failure Information Collecting Configuration Information This section describes how to collect hardware information or configuration. Tips If a STOP error, system error, or stall occurs, restart the system and then follow the steps below. Right-click the left bottom of screen, and click Run from the menu displayed. Type msinfo32.exe, and then press <Enter>...

  • Page 64: Collecting User-Mode Process Dump

    Chapter 2 Maintenance 1. Failure Information Collecting User-Mode Process Dump The user-mode process dump is the failure information related to application errors. For details, see Chapter 1 (4.2 How to Create a User-Mode Process Dump File). Collecting Memory Dump If an error occurs, the dump file will be saved to get necessary information. You can specify any location for saving the diagnostic information.

  • Page 65: Troubleshooting

    Chapter 2 Maintenance 2. Troubleshooting Troubleshooting If this system does not operate as intended, check it according to the contents of your document before sending it for repair. If an item in the checklist corresponds with a problem you are experiencing, follow the processing instructions.

  • Page 66: Chapter 3 Appendix

    NEC Express5800 Series Appendix 1. List of Windows Event Logs Shows a list of Windows event logs. Installation Guide (Windows Server 2022)

  • Page 67: List Of Windows Event Logs

    Chapter 3 Appendix 1. List of Windows Event Logs List of Windows Event Logs Source Level Message (Description) Timing when an event is logged Action All Windows OS ”System Log” Unexpected failure. Error VDS Basic Provider Error code : 32@01000004 At the time of a USB Device connection When it’s at the time of a USB Device connection, it’s no problem.
  • Page 68 Chapter 3 Appendix 1. List of Windows Event Logs Source Level Message (Description) Timing when an event is logged Action All Windows OS ”System Log” The description for Event ID 56 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted.
  • Page 69 Chapter 3 Appendix 1. List of Windows Event Logs Source Level Message (Description) Timing when an event is logged Action All Windows OS ”System Log” This is the event which occurred between this system start-up and the last system stop or system shutdown. Date : YYYY-MM-DD hh:mm:ss ESMCommonService Error...
  • Page 70 Chapter 3 Appendix 1. List of Windows Event Logs Source Level Message (Description) Timing when an event is logged Action All Windows OS ”System Log” Date : YYYY-MM-DD hh:mm:ss Event Class : 0x11 Event Code : 0x0C ESMCommonService Error Status : Critical 37132 Description : Redundancy status changed to xxxxx by adapter in slot x, port x...
  • Page 71 Chapter 3 Appendix 1. List of Windows Event Logs Source Level Message (Description) Timing when an event is logged Action Windows Server 2022 ”System Log” Marvell FastLinQ Ethernet 10Gb 2-port BaseT QL41132HQRJ OCP3 l2nd2 Warning Adapter #xx: The network link is down. Check to make sure the network cable is properly connected.
  • Page 72 Chapter 3 Appendix 1. List of Windows Event Logs Source Level Message (Description) Timing when an event is logged Action Windows Server 2022 ”System Log” The Printer Extensions and Notifications service is marked as an Service Control Manager Error interactive service. However, the system is configured to not allow 7030 interactive services.
  • Page 73 Chapter 3 Appendix 1. List of Windows Event Logs Source Level Message (Description) Timing when an event is logged Action Windows Server 2022 ”Application Event Log” SCEP Certificate enrollment initialization for XXXXXXXX via Microsoft-Windows-Certificate Error https://IFX-KeyId-5d0815951f5f60638a69e7252f3ec4becd7554b2.m ServicesClient-CertEnroll icrosoftaik.azure.net/templates/Aik/scep This event does not affect system operation. When starting system.
  • Page 74 Chapter 3 Appendix 1. List of Windows Event Logs Source Level Message (Description) Timing when an event is logged Action Windows Server 2022 ”Applications and Services Logs” CreateAppContainerProfile failed for AppContainer Microsoft-Windows- onecore\ds\security\gina\profile\profext\appcontainer.cpp Line:1862 Error AppModel-Runtime Usermode Font Driver Host microsoft.windows.fontdrvhost with error 0x8007000A.

  • Page 75: Revision Record

    Chapter 3 Appendix Revision Record Revision Record Document Number Date Notes CBZ-002473-258-00 December 2021 The first edition P15,P40,P41：Addition SAS controller (N8103-184/184E,197) and Fibre Channel Controller (N8190-163/164/ CBZ-002473-258-01 April 2022 165/166/171/172) P24：Addition“Installing bundled software” Installation Guide (Windows Server 2022)

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