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NEC Express5800 Series User Manual
NEC Express5800 Series User Manual

NEC Express5800 Series User Manual

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NEC Express5800 Series
N8404-002
Tape Blade AT101a
User's Guide
1st Edition
11-2010
856-128149-111- A

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Summary of Contents for NEC Express5800 Series

  • Page 1 NEC Express5800 Series N8404-002 Tape Blade AT101a User's Guide 1st Edition 11-2010 856-128149-111- A...
  • Page 2 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
  • Page 3 Keep this User's Guide at hand for quick reference at anytime necessary. SAFETY INDICATIONS Follow the instructions in this User's Guide for your safety to use the Tape Blade. The Tape Blade contains components with possible danger, hazards that may cause by ignoring warnings, and preventive actions against such hazards.
  • Page 4: Symbols Used In This Manual And Warning Labels

    SYMBOLS USED IN THIS MANUAL AND WARNING LABELS Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause fumes or fire. Indicates that improper use may cause fingers to be caught. Indicates that improper use may cause personal injury. Indicates that improper use may cause explosion.
  • Page 5 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 6 User's Guide, contact the service representative where you purchased this product. (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damages arising from the use of this User's Guide regardless of Item (4).
  • Page 7: Preface

    PREFACE Welcome to the Tape Blade for NEC Express5800/SIGMABLADE. Connecting the Tape Blade with the CPU blade can expand I/O capabilities with the LTO and two mezzanine cards. Read this User's Guide thoroughly to fully understand handling of the Tape Blade and appreciate its...
  • Page 8: About This User's Guide

    Tape Blade. Chapter 6 Installing and Using Utilities Refer to the User's Guide of the CPU Blade contained in the NEC EXPRESSBUILDER DVD Chapter 7 Maintenance provides you with all the information necessary to maintain successful operation of the Tape Blade.
  • Page 9: In The Package

    Text Conventions The following conventions are used throughout this User's Guide. For safety symbols, see "SAFETY INDICATIONS" provided earlier. IMPORTANT: Items that are mandatory or require attention when using the Tape Blade NOTE: Helpful and convenient piece of information IN THE PACKAGE The carton contains various accessories, as well as the Tape Blade itself.
  • Page 10: Table Of Contents

    CONTENTS Safety Indications .......................... iii Symbols Used in This Manual and Warning Labels ...............iv Preface ..............................i About This User's Guide ........................ii In the Package..........................iii Chapter 1 Notes on Using Your Tape Blade ..............1-1 Safety Notes..........................1-2 For Proper Operation ........................1-5 Tape Blade ...........................
  • Page 11 Chapter 4 Configuring Your Tape Blade ..............4-1 SAS Controller ..........................4-2 SAS Controller Configurations ....................4-2 Install the Driver........................4-2 SAS BIOS - SAS Configuration Utility - ..................4-3 About SAS Configuration Utility.....................4-3 Starting SAS Configuration Utility ..................4-4 Exiting SAS Configuration Utility ...................4-4 Using SAS Configuration Utility .....................4-5 Chapter 5 Installing the Operating System ..............
  • Page 12 Maintenance Tools ........................8-20 Function of Maintenance Tools ..................... 8-20 Chapter 9 Upgrading Your Tape Blade................. 9-1 Safety Notes..........................9-2 Anti-static Measures ........................9-3 Confirmation after Installation/Removal ..................9-4 Preparation for Installation ......................9-5 Installation/Removal Procedure....................9-6 Mezzanine Card........................9-6 Setting the Data Cartridge ......................9-11 Ejecting the Data Cartridge ....................
  • Page 13: Chapter 1 Notes On Using Your Tape Blade

    Chapter 1 Notes on Using Your Tape Blade This chapter includes information necessary for proper and safe operation of the Tape Blade.
  • Page 14: Safety Notes

    NEC assumes no liability for any accident resulting in personal injury, death, or property damage if the Tape Blade has been used in the above conditions.
  • Page 15 Do not use any unauthorized interface cable. Use only interface cables provided by NEC and locate a proper device and connector before connecting a cable. Using an authorized cable or connecting a cable to an improper destination may cause a short circuit, resulting in a fire.
  • Page 16 Notes on Using Your Tape Blade CAUTION Avoid installation in extreme temperature conditions. Immediately after the Tape Blade is powered off, its internal components and components in Blade Enclosure are very hot. Leave them until their internal components fully cool down before installing/removing any component. Do not insert your hands into the cartridge load compartment.
  • Page 17: For Proper Operation

    Notes on Using Your Tape Blade FOR PROPER OPERATION Observe the following notes for successful operation of the Tape Blade. Use of the Tape Blade ignoring the notes will cause malfunctions or failures of the Tape Blade . Tape Blade –...
  • Page 18 Notes on Using Your Tape Blade – Any data cartridge cannot be used as the system disk. This may cause the OS to be started unsuccessfully and/or the data in the data cartridge to be broken. – Do not disassemble data cartridges. This may cause the data stored in the data cartridge to be broken.
  • Page 19: Tape Blade

    Notes on Using Your Tape Blade TAPE BLADE The Tape Blade can save data by using data cartridges listed in the table below. Data cartridge (model number) *1 Storage capacity *2 LTO4 Data cartridge 800G bytes LTO4(WORM) Data cartridge* 800G bytes LTO3 Data cartridge 400G bytes LTO3(WORM) Data cartridge*...
  • Page 20: Precautions On Handling

    Notes on Using Your Tape Blade PRECAUTIONS ON HANDLING Operational Precautions Before Use If a data cartridge is damaged, deformed or bent, do not use it. If the data cartridge is exposed to an environment other than the operating or storage environment, expose it to the operating environment for a longer time than the period when it is exposed to other environment (for 8 hours at maximum) before use.
  • Page 21: Usage Inhibition Standard

    Notes on Using Your Tape Blade USAGE INHIBITION STANDARD If a data cartridge that you are using is in the case below, you must replace it. When the data cartridge is given a strong shock, for example, when falling, and damaged. When the recording surface is contaminated with liquid, such as soft drink, coffee and tea, detergent, metal chips or cigarette ash.
  • Page 22: Storing Important Data

    1-10 Notes on Using Your Tape Blade five years since you purchase, even it is not used. STORING IMPORTANT DATA When storing important data or programs, it is strongly recommended that you should prepare and store the master tape and copy (backup) tape just in case. Further, we recommend that you verify backup software when saving, and check saved data.
  • Page 23: Transfer To Third Party

    For details about how to perform this operation, refer to your backup software documentation. NEC does not accept responsibility for information leaks to third parties.
  • Page 24: Disposal And Consumables

    The Tape Blade contains some components that are only good for a limited period of time and require replacement (e.g., lithium or Li-Ion battery). For stable operation of the Tape Blade, NEC recommends you replace these components on a regular basis. Consult with your service representative for replacement or the product lives.
  • Page 25: Product Life

    1-13 Notes on Using Your Tape Blade PRODUCT LIFE The life of the N8404-002 is five years. USER SUPPORT Before Asking for Repair, do the following when the Tape Blade appears to fail: Check if the power cord and the cables to other devices are properly connected. See Chapter 8 to find if your problem fits the description.
  • Page 26 1-14 Notes on Using Your Tape Blade Advice for Health The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You have good posture if the following are satisfied when you use a computer:...
  • Page 27: Chapter 2 General Description

    Chapter 2 General Description This chapter provides information that you should be familiar with before using the Tape Blade. It includes names and functions of the components and features of the Tape Blade.
  • Page 28: Overview

    2-2 General Description OVERVIEW NEC Express5800/SIGMABLADE is a modular and multiprocessing system that includes processor, memory, network connections, optional add-in card slot, and associated electronics, all on a single mother board called a CPU blade. The CPU blades are typically installed into a rack-mountable enclosure that houses multiple CPU blades that share common resources such as cabling, power supplies, and cooling fans.
  • Page 29: Standard Features

    High-reliability Temperature detection Error notification Internal voltage monitoring feature Expandability Management Utilities Equipped with option slot that makes up NEC ESMPRO to two additional slot option cards Monitoring of system status through EM available. card Two network ports Maintenance Features...
  • Page 30: Names And Functions Of Components

    2-4 General Description NAMES AND FUNCTIONS OF COMPONENTS This section describes the names and features of the components in the device. Front View LTO drive LAN2 Link/Access lamp (green) The lamp lights when LAN port 2 is connected to POWER lamp the network.
  • Page 31: Internal View

    General Description 2-5 Internal View LTO drive SAS controller Lithium battery (inserted under the SAS controller) Type I mezzanine slot Slot to install mezzanine card for blade Type II mezzanine slot Slot to install mezzanine card for blade MP connector Used to connect with the midplane in Blade Enclosure.
  • Page 32: External View

    2-6 General Description External View Top cover Slide tag Eject lever...
  • Page 33: Data Cartridge

    General Description 2-7 Data Cartridge This section explained how to handle the data cartridge which is used for N8404-002 Tape Blade LTO drive. For usable cartridge, please see the section “Usable cartridge” section in page 15. Data Cartridge Part Name Label It is recommended that you should affix a label to each cartridge to associate the data cartridge with backup data for easier identification as shown below.
  • Page 34 2-8 General Description Write-Protect Plug Writing of data in the tape is enabled or disabled by setting the write-protect notch. To protect the data from being erased, set the write-protect notch as shown in the figure below. Although position of the write-protect is all the same for tape cartridges, the notch is varied occasionally.
  • Page 35: Lamp Indications

    General Description 2-9 Lamp Indications This section describes the positions and display meanings of the lamps on the Tape Blade and other devices. Tape Blade The Tape Blade includes five lamps. POWER lamp STATUS lamp LAN1 Link/Access lamp LAN2 Link/Access lamp ID lamp POWER lamp The POWER lamp lights green while the power of the Tape Blade is on.
  • Page 36 The following tables list indications of the STATUS lamp, descriptions, and actions to take. NOTE: The Tape Blade does not support EXPRESSSCOPE Engine (BMC). You cannot view the error log through NEC ESMPRO Manager. STATUS lamp indications STATUS lamp Description...
  • Page 37 The ID lamp is intended to identify a specific Tape Blade in the system in which several blades are installed. Making this lamp being lit can help the maintenance work to identify the faulty device. When the detect command is received from management software such as NEC ESMPRO Manager and Web console of Blade Enclosure, the lamp lights.
  • Page 38 2-12 General Description LTO Drive Lamp The drive status is notified by Status LED Condition of Status LED (color) Meaning Status Light Solid The cleaning cartridge is used. Unlit Cleaning is not required. Clean Cartridge (amber) The drive must be cleaned. Refer to the page Flashing 7-2 and clean the drive.
  • Page 39: Using Your Tape Blade

    General Description 2-13 USING YOUR TAPE BLADE This section describes the basic operation of the Tape Blade. The power of the Tape Blade is automatically controlled in linkage with the power of CPU blade. Refer to the manual that comes with your CPU blade for power on/off of the Tape Blade. Power-on of Tape Blade The power of the Tape Blade is automatically controlled in linkage with the power of the connected CPU blade.
  • Page 40: Device Identification

    The ID lamp allows you to identify the device subject to maintenance among several devices installed in the Blade Enclosure. The ID lamp on Tape Blade can also be made lit blue by proper software commands (e.g., NEC ESMPRO Manager or Web console of Blade Enclosure) from the management PC on the network.
  • Page 41: Chapter 3 Setting Up Your Tape Blade

    Chapter 3 Setting Up Your Tape Blade This chapter describes how to set up the Tape Blade appropriate for your system, on a step-by-step basis.
  • Page 42: Before Installing Tape Blade

    Setting Up Your Tape Blade BEFORE INSTALLING TAPE BLADE Be sure to check the MAC addresses before installing a Tape Blade in the Blade Enclosure. Check of MAC Address A MAC address indicates the address specific for the network. It is expressed by 12-digit alphanumeric.
  • Page 43: Installing The Tape Blade

    Setting Up Your Tape Blade INSTALLING THE TAPE BLADE Install the Tape Blade in the dedicated Blade Enclosure. The slot to install the Tape Blade must be the one adjacent to the CPU blade to which the Tape Blade is to be connected. See "Installation Order"...
  • Page 44 Setting Up Your Tape Blade SIGMABLADE-M A pair of a CPU blade and a Tape Blade occupies two slots as shown below. Slots 1 and 2, slots 3 and 4, slots 5 and 6, or slots 7 and 8 Slot Slot Slot Slot...
  • Page 45: Installing In Blade Enclosure

    Setting Up Your Tape Blade Installing in Blade Enclosure To use the Tape Blade, install it in a Blade Enclosure. This section describes how to install the Tape Blade in SIGMABLADE-M, as an example. Installation Locate a slot to install Tape Blade according to "Installation Order" described earlier. If the CPU blade has already been installed, power off the CPU blade.
  • Page 46 Setting Up Your Tape Blade While pushing the eject button on the lower part of Tape Blade, pull the eject lever toward you. Insert the end of Tape Blade into the guide rails at top and bottom of the Blade Enclosure, then push the Tape Blade slowly and carefully into the Blade Enclosure.
  • Page 47 Setting Up Your Tape Blade Removal Power off the CPU blade to which the Tape Blade is being connected. IMPORTANT: Be very careful to power off the CPU blade that is connected with the Tape Blade you are going to remove. You cannot install or remove the Tape Blade while the CPU blade is being powered on.
  • Page 48 Setting Up Your Tape Blade (This page is intentionally left blank.)
  • Page 49: Chapter 4 Configuring Your Tape Blade

    Chapter 4 Configuring Your Tape Blade This chapter describes how to configure the SAS controller installed in the Tape Blade.
  • Page 50: Sas Controller

    [Yes] [No] Driver is automatically updated. After the driver was updated, the restart request screen appears. Restart the system. The installation of the driver is completed. NOTE: ■ As for Linux, refer to the following URL. - NEC Express5800 Website http://www.nec.co.jp/express/linux/index.html...
  • Page 51: Sas Bios - Sas Configuration Utility

    Configuring Your Tape Blade SAS BIOS - SAS CONFIGURATION UTILITY - The SAS Configuration Utility is used for setting this product. To start the utility, no special startup disk is required. It can be started by a simple keyboard operation while the self-diagnosis program POST is running.
  • Page 52: Starting Sas Configuration Utility

    Configuring Your Tape Blade Starting SAS Configuration Utility Follow these steps to start SAS Configuration Utility. Turn on the computer. The following message will be displayed. LSI Corporation MPT SAS BIOS MPTBIOS-6.22.00.00 (2008.04.10) Copyright 2000-2008 LSI Corporation. Press Ctrl-C to start LSI Logic Configuration Utility... Hold <Ctrl>...
  • Page 53: Using Sas Configuration Utility

    Configuring Your Tape Blade Using SAS Configuration Utility To select an option, use the arrow keys to move the cursor to the option, then press <->/<+> key. In some cases, selecting an option displays another menu. You can return to the previous menu at any time by pressing <Esc>...
  • Page 54 Configuring Your Tape Blade (This page is intentionally left blank.)
  • Page 55: Chapter 5 Installing The Operating System

    Chapter 5 Installing the Operating System Refer to the User's Guide of your CPU Blade for how to install the operating system.
  • Page 56: Installing And Setting Device Drivers

    5-2 Installing the Operating System INSTALLING AND SETTING DEVICE DRIVERS Follow these steps to install and configure the device drivers. NOTE: You may need an optical disk drive to setup the device driver. Refer to the User's Guide of optical disk drive for how to use the drive. (The optical disk drive equipped on Blade Enclosure is also available.) LAN Driver Refer to the User's Guide of CPU Blade to install LAN driver of onboard network adapter.
  • Page 57: Setting Team

    Installing the Operating System 5-3 SETTING TEAM Refer the CPU Blade User's Guide to setup Teaming and removing Team of onboard network adapter or optional network board. SETTING WOL The Tape Blade does not support WOL (Wake On Lan) feature.
  • Page 58: Setting Receive Side Scaling

    5-4 Installing the Operating System SETTING RECEIVE SIDE SCALING The setting for Receive Side Scaling must be changed on the optional network board Follow steps below. (N8403-017/020/021/022). NOTE: This is common procedure for all Windows OS. IMPORTANT: With Windows Server 2003 64-bit (x64) Edition / Windows Server 2003 32-bit (x86) Edition, setup Receive Side Scaling before installing Intel®...
  • Page 59: Setting Up Scalable Networking Pack (Snp)

    (N8403-017/020/021/022) do not support TCP Chimney Offload feature. NOTE: Download Microsoft Windows Server 2003 Scalable Networking Pack from the following web site: http://www.nec.com/ Follow steps below to use SNP. IMPORTANT: It is recommended to make a backup copy of system configuration data before starting setup.
  • Page 60 5-6 Installing the Operating System [Agree Software License Agreement] screen appears. Read the license terms carefully. If you agree, select "I accept the license terms", and then click [Next]. Installation starts by copying files. After a while, [Setup Wizard Completed] dialog appears.
  • Page 61: Setting For Solving Problems

    Installing the Operating System 5-7 SETTING FOR SOLVING PROBLEMS Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Network Monitor Microsoft Network Monitor allows you to examine and troubleshoot network problems. Network Monitor Setup (Windows Server 2008 R2/Windows Server 2008) NOTE: Windows Server 2008 R2/Windows Server 2008 does not provide Network Monitor.
  • Page 62 5-8 Installing the Operating System Network Trace Capture (Windows Server 2008 R2/Windows Server 2008) On the Start menu of the CPU Blade, start Microsoft Network Monitor. On [Start Page], select [Create a new capture tab...] or select [New] in the [File] menu, and click [Capture...].
  • Page 63 Installing the Operating System 5-9 Network Monitor (Windows Server 2003) To use Network Monitor, you need to restart the system after the installation has completed, so we recommend you to install Network Monitor before any network trouble occurs. Point to [Settings] from Start menu of the CPU Blade, and click [Control Panel]. The [Control Panel] dialog box appears.
  • Page 64: Updating The System

    5-10 Installing the Operating System UPDATING THE SYSTEM Use NEC EXPRESSBUILDER DVD that comes with your CPU blade to update the system. Refer to the User's Guide of CPU blade for details. Execute "Updating the System" in following cases. CPU is expanded (changed from single processor to multi-processor).
  • Page 65: Chapter 6 Installing And Using Utilities

    Chapter 6 Installing and Using Utilities Refer to the User's Guide of the CPU Blade contained in the NEC EXPRESSBUILDER DVD for information about utilities provided for the CPU Blade and Tape Blade.
  • Page 66: Installing The Tape Device Driver

    6-2 Installing and Using Utilities INSTALLING THE TAPE DEVICE DRIVER Install the tape device driver only when you are using the Windows backup (system tool) of Windows Server 2003. To install the tape device driver in the server, use the attached CD-ROM. Prepare the CD-ROM in advance.
  • Page 67: Chapter 7 Maintenance

    Chapter 7 Maintenance This chapter describes the daily maintenance of the system and precautions when relocating or storing the Tape Blade.
  • Page 68: Cleaning

    7-2 Maintenance CLEANING To keep the drive is the best condition for securing the customer’s data, periodical cleaning is required. Cleaning the Read/Write Head When the cleaning notice is indicated on the Single Character Display, clean the Tape Blade internal read/write head Set the provided cleaning cartridge or our cleaning cartridge into the drive based on the procedure which is described as “Setting the Data Cartridge”...
  • Page 69: Making Backup Copies

    Maintenance 7-3 MAKING BACKUP COPIES NEC recommends you make backup copies of your valuable data stored in hard disk drives of the Tape Blade on a regular basis. For backup storage devices suitable for the Tape Blade and backup tools, consult with your service representative.
  • Page 70: System Diagnostics

    7-4 Maintenance SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the CPU blade. Select [Tool menu] - [Test and diagnostics] in the NEC EXPRESSBUILDER provided with the CPU blade to diagnose the system. Test Items The following items are tested in system diagnostics.
  • Page 71: Relocating/Storing The Unit

    Maintenance 7-5 RELOCATING/STORING THE UNIT Follow the procedure below to relocate or store the Tape Blade and Blade Enclosure: WARNING Observe the following instructions to use the Tape Blade safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-2 to 1-4 for details.
  • Page 72 7-6 Maintenance Relocating/Storing Blade Enclosure with Devices Installed Turn off the powers of all the CPU blades and Tape Blade in Blade Enclosure. Turn off the power of Blade Enclosure. Unplug the power cord of Blade Enclosure from the power receptacle. Remove all the cables from CPU blades, Tape Blade, and other devices.
  • Page 73: Chapter 8 Troubleshooting

    Chapter 8 Troubleshooting If your CPU blade and Tape Blade do not operate as expected, read this chapter before assuming a failure.
  • Page 74: System Viewers

    8-2 Troubleshooting SYSTEM VIEWERS Monitor the occurrence of fault by NEC ESMPRO and Web console of EM card during the system operation. Check whether any alert is reported on NEC ESMPRO Manager and Web console of EM card. [Example] NOTE: To monitor the occurrence of fault by NEC ESMPRO, the EM card in Blade Enclosure must be associated with NEC ESMPRO.
  • Page 75: Error Messages

    Troubleshooting 8-3 ERROR MESSAGES If an error occurs in the Tape Blade, an error message appears on the display unit. POST Error Messages Powering on the CPU blade automatically starts the self-diagnostic program, POST (Power On Self-Test). When the POST detects any error, it displays an error message and its measure on the display unit.
  • Page 76 8-4 Troubleshooting Virtual LCD indications when STATUS lamp is flashing in red On-screen message Description Action An error was detected in power Check installation status of MEZ1 Power Fault circuit of mezzanine card installed in mezzanine card. Type 1 slot of Tape Blade. If the same error persists, contact your service representative.
  • Page 77 Troubleshooting 8-5 Virtual LCD indications when STATUS lamp is flashing in amber On-screen message Description Action In the Blade Enclosure, Refer to the User's Guide of Blade E-Keying Error combination of installation Enclosure for correct installation locations of Tape Blade, locations.
  • Page 78: Solving Problems

    8-6 Troubleshooting SOLVING PROBLEMS When the CPU blade or Tape Blade fails to operate as expected, see the following to find out your problem and follow the instruction given before asking for repair. If the CPU blade or Tape Blade still fails to operate successfully after solving your problem, take a note on the on-screen message and contact your service representative.
  • Page 79 Troubleshooting 8-7 Make sure that there is no conflict between software products. → If two device drivers that cannot be used at the same time are incorporated, one might have to be removed. For details, see the software user's guide. Correctly backing up is not possible (and the clean LED is blinking).
  • Page 80 8-8 Troubleshooting → Make sure that the drive and cartridge combination is correct. For example, make sure that an LTO1 cartridge is not being used in an LTO4 drive. → Make sure that a cartridge for which operation is guaranteed (such as an N or EF model number cartridge) is being used.
  • Page 81 Troubleshooting 8-9 Did you turn on the power of Blade Enclosure and Tape Blade within 30 seconds after AC power is supplied to each power unit? → Initialization of BMC takes about 30 seconds after AC power is supplied to the CPU blade and Tape Blade.
  • Page 82 Is the OS broken? → Use recovery process to recover the system. Refer to the documentation stored in NEC EXPRESSBUILDER that comes with the CPU blade. The system does not restart automatically when a stop error occurs, though the system is adjusted to automatically restarting: →...
  • Page 83 Troubleshooting 8-11 Have the protocol and service already been configured? → Install the distinctive network driver for the CPU blade. Make sure that the protocol, such as TCP/IP, and services are properly specified. Is the transfer speed correct? → The internal LAN controller of Tape Blade works on network with transfer rate of 1Gps.
  • Page 84: Problems With Windows

    8-12 Troubleshooting Problems with Windows The following warnings are logged when you start Windows Server 2008 R2: Event ID: Source: Microsoft-Windows-WMI Level: Warning Description: A provider, Ncs2, has been registered in the Windows Management Instrumentation namespace Root\IntelNCS2 to use the LocalSystem account.
  • Page 85 Troubleshooting 8-13 The following system events are logged when Windows Server 2008 is installed: Event ID: Source: Microsoft-Windows-Time-Service Level: Warning Description: NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on 'time.windows.com,0x9'. NtpClient will try again in 15 minutes and double the reattempt interval thereafter.
  • Page 86 8-14 Troubleshooting The following application events are logged when Windows Server 2008 is installed. Event ID: Source: Microsoft-Windows-WMI Level: Warning Description: A provider, Ncs2, has been registered in the Windows Management Instrumentation namespace Root\cimv2 to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.
  • Page 87 Troubleshooting 8-15 The following system event is logged when Windows Server 2008 is installed. Event ID: Source: VDS Dynamic Provider Description: The provider failed while storing notifications from the driver. The Virtual Disk Service should be restarted. hr=80042505 → Go to the Microsoft website: http://support.microsoft.com/kb/948275/en-us/ The following system events are logged when Windows Server 2008 is installed.
  • Page 88 8-16 Troubleshooting There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions: Source: DCOM Category: Error Event ID: 10016 Description: The application-specific permission settings do not grant Local Activation permission for the COM server application with CLSID {555F3418-D99E-4E51-800A-6E89CFD8B1D7} to the user {NT AUTHORITY\LOCAL SERVICE} SID {S-1-5-19}.
  • Page 89 Troubleshooting 8-17 There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions. Source: Service Control Manager Type: Error Event ID: 7011 Description: Timeout (30000 milliseconds) waiting for a transaction response from the Dfs service.
  • Page 90 R2, above-shown event log will be registered. For more details, refer to "Enabling Microsoft Windows Server 2003 R2 Hardware Management" on the following site. [NEC Express5800 Web Site] http://www.nec.co.jp/express/download/W2K3_R2 Fail to start the OS with the /3GB switch: → System often fails to start the OS with the /3GB switch.
  • Page 91: Problems With Sas Controller

    Troubleshooting 8-19 Problems with SAS Controller The following optional ROM error message is displayed in POST. Expansion ROM not initialized → If you do not start the OS from the SAS device connected to this product, disable the optional ROM deployment of the PCI slot on which this product is implemented from the system BIOS of the device.
  • Page 92: Collecting Event Log

    8-20 Troubleshooting COLLECTING EVENT LOG If an error occurs on the CPU blade and Tape Blade, you can collect the log of various events to acquire necessary information. For how to collect event log, refer to the User's Guide of CPU Blade. IMPORTANT: Consult with your service representative before collecting event logs.
  • Page 93: Chapter 9 Upgrading Your Tape Blade

    IMPORTANT: Optional devices described in this chapter may be installed or removed by any user. However, NEC does not assume any liability for damage to optional devices or the Tape Blade or malfunctions of the system resulted from installation by the user. NEC recommends you ask your service representative for install or removing any optional devices.
  • Page 94: Safety Notes

    Upgrading Your Tape Blade SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the Tape Blade safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-2 to 1-4 for details.
  • Page 95: Anti-Static Measures

    Upgrading Your Tape Blade ANTI-STATIC MEASURES The Tape Blade contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear a wrist strap (an arm belt or anti-static glove). Wear a wrist strap on your wrist. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
  • Page 96: Confirmation After Installation/Removal

    Upgrading Your Tape Blade CONFIRMATION AFTER INSTALLATION/REMOVAL Confirm the following after installing an additional option and removing a component: Installing removed components exactly as they were Install the components and cables, which were removed and disconnected for addition of an option, exactly as they were. Assembling without a component being installed or a cable being disconnected causes the Tape Blade to malfunction.
  • Page 97: Preparation For Installation

    Upgrading Your Tape Blade PREPARATION FOR INSTALLATION To install or remove an optional device in the Tape Blade, you should first remove the Tape Blade from the Blade Enclosure. See Chapter 3 for details.
  • Page 98: Installation/Removal Procedure

    Upgrading Your Tape Blade INSTALLATION/REMOVAL PROCEDURE Install or remove the devices in the following procedure. Mezzanine Card The Tape Blade can contain two mezzanine cards for blade. To install a mezzanine card, use the mezzanine card slot installed on the CPU unit. IMPORTANT: The mezzanine card is extremely sensitive to static electricity.
  • Page 99 Upgrading Your Tape Blade Notes Note the followings in the installation or removal of the mezzanine card. Be careful not to make your hands touch the terminals of the mezzanine card slot directly. Otherwise, the oil and/or dirt on the hands may adhere to the terminals to result in contact failure.
  • Page 100 Upgrading Your Tape Blade IMPORTANT: Handle the cover carefully so as not to make it contact with any electronic components on the Tape Blade. Make sure the location of mezzanine card slot you are going to install. From top of the Tape Blade, position the connector of the mezzanine card so that it aligns the connector of the mezzanine card slot, and insert the mezzanine card straight into the slot.
  • Page 101 Upgrading Your Tape Blade Push the connector portion of the mezzanine card with fingers firmly to connect the card to the slot. Tighten the fixing screws to fix the mezzanine card to the Tape Blade. Install the top cover having been removed. Secure the top cover with two screws.
  • Page 102 9-10 Upgrading Your Tape Blade Removal To remove the board, follow the procedure below: After the shutdown processing for the CPU blade in the slot adjacent to the Tape Blade to be removed, turn off the power of the CPU blade. The Tape Blade is powered off automatically.
  • Page 103: Setting The Data Cartridge

    9-11 Upgrading Your Tape Blade Setting the Data Cartridge IMPORTANT: As the data cartridge to be set in the magazine, use While setting the data cartridge, do not turn off the server. This may cause a malfunction or the damage data. Ensure that the Tape Blade is powered on.
  • Page 104 9-12 Upgrading Your Tape Blade Slide the cartridge into the tape load compartment. Cartridge loader will draw cartridge into the Tape Blade. The green Ready LED flashes until loading the cartridge. It then glows steadily. IMPORTANT: Do not change the position for the write protect switch during the drive is installed into the drive.
  • Page 105: Ejecting The Data Cartridge

    9-13 Upgrading Your Tape Blade Ejecting the Data Cartridge Ensure that the Tape Blade is powered-on. 2. Press the eject button. The drive rewinds the tape and partially ejects the cartridge. The eject cycle will take a few minute. IMPORTANT: If the cartridge eject command is issued by the backup software, the Tape Blade rewinds the tape, but does not eject a cartridge.
  • Page 106: Reading/Writing Data

    9-14 Upgrading Your Tape Blade Reading/Writing Data To read/write the data from/to the data cartridge, see the instruction manual provided with the backup application.
  • Page 107: Appendix A Specifications

    Appendix A Specifications Tape Blade AT101a Item N8404-002 Memory capacity 800 Gbyte (uncompressed, using LTO4 cartridge Data transfer rate 80 Mbyte/sec (uncompressed mode) Above is the specification for the drive itself. Actual data transfer rate depends on the server to which the Tape Blade is connected.
  • Page 108 A-2 Specifications (This page is intentionally left blank.)

This manual is also suitable for:

Express5800/at101a

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