Cisco SPA100 Series Manual

Use ivr for administration

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Use IVR for Administration on the SPA100

Series

Objective

IVR (Interactive Voice Response) is an application that the SPA100 Series Analog

Telephone Adapter offers so the administrator can have access to basic setup configuration

of the adapter. This is useful for the administrator in case the access to the web based

configuration utility is restricted. This article explains in detail how to use IVR for

administration purposes on the SPA 100 Series Analog Telephone Adapter.

Applicable Devices

• SPA112

• SPA122

Software Version

• 1.3.2-XU (014)

IVR for Administration

Note: Keep in consideration the following tips:

• Press the numbers slowly, wait for the IVR to repeat the number for confirmation before

entering the next number.

• After you select an option, always press the Pound key (#).

• To save a setting, press 1. To review a setting, press 2, and to re-enter a setting, press 3.

• To cancel your setting, or to go back to the main menu, press the Star key (*).

• While entering a value, such as an IP address, if you wish to cancel a specific number,

press the Star key (*) two times quickly, otherwise it will be treated as a decimal point.

Step 1. Connect an analog device to one of the phone ports of the SPA100 Series.

Step 2. To access to the IVR system, press ****.

Step 3. If the IVR challenges you for a password, then use the administrator password set

for IVR administration. Press 1234#.

Step 4. The IVR asks you to enter the desire option followed by the Pound key (#). Press the

desired code for the action you want. The following actions can be performed via IVR:

• Enter IVR Menu — Press **** to have access to the IVR menu.

• Check Internet Addressing Method — Press 100 to configure Internet access. The options

are:

Page 1 Star key (*) two times quickly, otherwise it will be treated as a decimal point. Step 1. Connect an analog device to one of the phone ports of the SPA100 Series. Step 2. To access to the IVR system, press ****.
Page 2 - DHCP — Press 0 to activate DHCP (Dynamic Host Control Protocol) which sets IP addresses dynamically. -Static IP — Press 1 to activate static IP addressing. You will have to provide a static IP address, default gateway address, and subnet mask later via IVR. -PPPoE —...
Page 3 - TCP — Press 1 to set TCP as the transport protocol (Transmission Control Protocol). - TLS — Press 2 to set TLS as the transport protocol (Transport Layer Security). • Check Line 2 Transport — Press 1920 to check the actual transport protocol for SIP in line 2.

Spa112 Spa122