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NEC SL2100 Training Manual
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NEC SL2100 Training Manual

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Training Guide For NEC SL2100
DataBox Solutions is here to help you work smarter, not harder.
Databox Solutions is passionate about cutting-edge solutions and the newest technology, Providing your
business ongoing support with local managed IT services that is more personal than a big name brand.
Not only will it benefit your businesses to use our services, but it will also receive:
Personally devoted account and project managements Experts who understand your business
VIP accessibility on a local dedicated phone line 1300 603 404, not a call centre
Cutting edge hardware, accessories and up to date telecommunication advise
routine account reviewals to provide guarantee competitive rates
To allow ongoing support, save the following training guide to your desktops to ensure your staff are
assisted in your new phone system's essential functions.
For support, please contact us at 1300 603 404
support@databox.net.au
Databox Solutions
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Summary of Contents for NEC SL2100

  • Page 1 @ d a t a b o x . n e t . a u Databox Solutions Training Guide For NEC SL2100 DataBox Solutions is here to help you work smarter, not harder.
  • Page 2 I T S u p p o r t 1 3 0 0 6 0 3 4 0 4 s u p p o r t @ d a t a b o x . n e t . a u...
  • Page 3 SL2100 TRAINING NOTES LED LIGHT Green External Call – The Red Internal Call GREEN LED YOUR CALL Your Call FAST RED FLASH Incoming Call SLOW RED FLASH Call on hold at another station STEADY RED LIGHT Station with the call in progress...
  • Page 4 Key Handset Functions Soft Keys: Used for the on-screen displays Function Keys: Programmable Keys Flash: Transfer: Terminate the current To transfer calls to other call, to pick up another handsets/numbers line DND: Mute: The Do Not Disturb Function Mute any sound through the microphone on the handset Control Panel (Circular Pad):...

  • Page 5: Answering Incoming Calls

    ANSWERING INCOMING CALLS How to Answer an Incoming Call Press on the Speaker key (for Hands-free), or lift the Handpiece Hang up the handset to end the call, or press the Speaker Button PLACING AN OUTSIDE CALL How To Make an External Call Press Speaker key (for Hands-free), or lift Handpiece Dial zero for an outside line followed by the telephone number How To Make an Internal Call...

  • Page 6: Conference Call

    AUTOMATIC CALL-BACK (CAMPON) How To activate automatic call back Press Speaker key (for Hands-free), or lift Handpiece Then Dial the extension number or press the programmed flexible key Dial # when a busy tone is heard and hang up The campon will then be displayed on the screen and when the busy station switched to idle a call back ring will be heard on the station.

  • Page 7: Do Not Disturb

    PAGING - INTERCOM CALLS Group Paging Press the Speaker key or lift the handpiece Dial 7-0-1-1 and announce page internally on the phone systems Individual User Paging Press the Speaker or lift the handpiece Then dial the extension number of the person you want to call, then while their phone is ringing: Press '1' DO NOT DISTURB How To Activate Do Not Disturb (DND)
  • Page 8 PROGRAMMING A ONE-TOUCH KEY Press Speaker Dial 7-5-1 Press the programmable function key to be programmed Dial 0-1 for the one-touch feature desired or 2-7 for speed dials entered Dial the extension number or zero plus an outside line, or the BIN number of the speed dial Press Hold Press Speaker...
  • Page 9 PROGRAMMING SYSTEM (PERSONAL) SPEED DIAL You can store up to 10 personal numbers on the phone. Press Speaker Dial 7-5-5 Dial the station speed buffer dial number (1-0) Dial zero for the line out followed by the telephone number you want to store (up to 24 digits) Press Hold Enter the name associated with the speed dial number (up to 13 letters- # allows the...
  • Page 10 NIGHT MESSAGE (COMPANY) How to record a new night message Lift handset and dial 6-1-6 The display will show these options: Record -7 Listen 5 Delete 3 Dial the VRS message number: 001 (Day), 002 (Night), 003 (Holiday), 004 (Custom) Record, Listen and or Delete the message Note: it is advised to record the message through the handset rather than record hands- free.
  • Page 11 RECORD VOICE MAIL (PERSONAL ONLY) Press the message button Press *8 Press GR1 (Greeting 1) GR2 (Greeting 2) or GR3 (Greeting 3) Once selecting GR1, GR2 or GR3 Press Lstn - Listen to the current greeting recorded Press Rec - Record a new message over this greeting Press Erse - Erase the message Example: To activate Greeting 3 (GR3) for night message;...

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