HOW TO PLUG IN YOUR PHONE
- Ensure your phone cable is plugged into the
Internet labelled port at the back of the phone
- Plug the cable into LAN port modem/switch
- Your phone screen will appear as configured
with your name or extension and any other
colleagues' numbers
HOW TO PLACE A CALL
- Enter a number
- Press the Call soft key
HOW TO ANSWER A CALL
- Press the Answer soft key, or
- Lift the handset
HOW TO END A CALL
- Press the End Call soft key, or
- Hang up the handset
HOW TO HOLD A CALL
- Press the Hold soft key, or the Hold button
- Press the resume soft key, or the Hold button
to take the call off Hold
CISCO 8851
Q U I C K R E F E R E N C E G U I D E
Voicemail
indicator
Lines or Speed Dials
Navigation
Arrows
Volume Control
Press +/-
to adjust volume
Commonly used Codes
*2<phone Number># – Forwarding On
*3# – Forwarding Off
*5# – Call Pick up
Soft
Keys
HOW TO BLIND TRANSFER A CALL
Hold
Blind Transfer enables you to transfer a call to
Transfer
another party without announce the call prior to
Conference
transferring it
- While on a call press the next page soft key
- Press BlindXfer soft key
- Enter the transfer destination number
- Press the Call soft key to complete the transfer
HOW TO ACCESS MESSAGES
Headset
Speaker
- Press the Messages button on the handset
Mute
- Follow the prompts to access the Voice
Portal to:
-- retrieve Voice Mail messages and
-- record greetings