Page 1 The Brother Solutions Center ( ) is your one stop resource for all your printer needs. Download the latest drivers and utilities for your printers, read the FAQs and troubleshooting tips or learn about special printing solutions in the 'Solutions' and...
Page 2 Brother Customer Service has installed an easy to use fax-back system so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one from which you are calling.
Page 3: Compilation And Publication
PostScript is a registered trademark of Adobe Systems Incorporated. This printer contains UFST and Micro Type from Agfa Division. PANTONE Colors generated by the HL-4000CN are four- and /or three-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate color.
Page 4: Electronic Emission Notices
A shielded interface cable should be used in order to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment.
Page 5 Industry Canada Compliance Statement (For Canada Only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Page 6 : EN60950:1992 + A1:1993 + A2:1993 + A3:1995 + A4:1997 + A11:1997 : EN55022:1998 Class B EN55024:1998 EN61000-3-2:1995 + A1:1998 + A2:1998 EN61000-3-3:1995 Year in which CE marking was First affixed : 2001 Issued by : Brother Industries, Ltd. Date : 19 November, 2001 Place : Nagoya, Japan Signature Kazuhiro Dejima “...
Page 7: Laser Notices
Laser Notices Laser Safety (120 V Model Only) This printer is certified as a Class I laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.
Page 8 IEC 60825 Specification (220 - 240 V Model Only) This printer is a Class 1 laser product as defined in IEC 60825 specifications. The label shown below is attached in countries where required. This printer has a Class 3B Laser Diode that emits invisible laser radiation in the Scanner Unit.
Page 9: Safety Information
Disconnect device This printer must be installed near a power socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the power socket to shut off the power completely.
Page 10 Green and yellow: Blue: Brown: The colors of the wires in the main lead of this printer may not correspond with the colored markings identifying the terminals in your plug. If you need to fit a different plug, proceed as follows.
Page 11 Thank you for purchasing the HL-4000CN. This guide contains important information about the printer operation and precautions to be followed. To help you use it efficiently, please read this guide before using your new printer. Furthermore, after you read the guide, store it in a safe place. It will be useful in case you forget how to perform operations or if a problem occurs with the printer.
Page 12: Table Of Contents
CHAPTER 1 PRINTER SYSTEM SETTINGS ... 1.1 Adjusting Color Registration... Printing the Color Registration Chart... Determining values ... Entering Values... 1.2 Configuring the Printer on a Network... 1.2.1 Setting an IP Address...1-4 Set the IP address acquisition method to ‘Panel’..Setting the IP Address...
Page 13 3.8.1 Duplex Printing ...3-28 Printer Driver Settings (for duplex printing on plain paper) ... Printer Driver Settings (for printing the back side of specialty paper)... CHAPTER 4 LOADING PAPER AND USABLE PAPER TYPES... 4.1 Suitable and Unsuitable Paper Types ...
Page 14 Menu screen ... 5.1.3 Buttons ...5-4 5.2 Basic Menu Operation... 5.2.1 Menu Structure and Basic Operations Resetting the printer settings ... 5.2.2 What to do if you make a Mistake? 5.3 List of Menu Items... 5.3.1 System Settings ...5-7 Power Save Time ...
Page 15 6.8 The Alarm Indicator is On or Flashing ... 6.8.1 The Alarm Lamp is On 6.8.2 The Alarm Lamp is Flashing 6.9 Forcing the Printer to Print Remaining Data (When Printing is Halted)... 6.10 Cleaning the Density Sensor ... CHAPTER 7 PAPER JAMS ...
Page 16 8.4 Printing Reports and Lists... 8.4.1 Confirming Printer Configuration and Network Settings 8.4.2 Checking the Print Log...8-17 8.5 Confirming Printer Status from Your Computer ... 8.5.1 Checking Status and Remaining Amounts of Consumables using a Web Browser 8.6 Cleaning the Printer ... Cleaning Precautions...
Page 17: Conventions
The following terms and symbols are used in the present guide: Glossary Look Alerts you to an important operating procedure that should be performed with care. Make sure that you read these items. ✏ Note Notes provide you with useful information. References indicate related information that may be useful.
Page 18: Symbol
Also indicates a menu or value displayed on the control panel. Example: Click [OK] in the [Properties] dialog box. Set [Enabled] on the control panel. Indicates a message displayed on the printer's control panel. This may also emphasize a part name or important information to be entered.
Page 19: Installing And Relocating Your Printer
To ensure the safe operation of your printer, make sure that you read this section thoroughly before use. This section describes the conventions used in the guide. “Warning” alerts you to situations that could result in serious injury WARNING or death.
Page 20 To lift the printer, face the front of the printer and grip the recessed areas at the bottom left and right with both hands. Never try to lift the printer by gripping any other areas. Lifting the printer by gripping other areas can cause the printer to fall, resulting in injuries.
Page 21: Operating Environment
Do not place the printer directly next to an air conditioner or heater, as this affects the temperature inside the printer and can cause damage. • Do not use the printer when it is tilted at an angle of more than 5 degrees, as this may result in damage.
Page 22 Brother service representative immediately. Continued use of the printer in such situations could result in fire. • There is smoke emanating from the printer or the outside of the printer is excessively hot. • Unusual noises are coming from the printer.
Page 23 If the power cord is broken or insulated wires are exposed, ask your dealer or authorized Brother service representative. Using a damaged cord can cause fire or electric shocks. Do not plug or unplug the printer when it is on. Unplugging a live connector can deform the plug and cause fire.
Page 24: Operating Precautions
Liquids spilt on the printer can cause a fire or electric shock. Do not place any metal parts such as staples or clips on the printer. If metal or flammable materials get into the printer, they can short circuit internal components and cause a fire or electric shocks.
Page 25 If a sheet of paper is wrapped around the fuser or rollers, do not use excessive force to remove it so to avoid injuries or burns. Turn off the printer immediately and contact your dealer or authorized Brother service representative.
Page 26 Refer to this guide for procedures on clearing paper jams and how to resolve any other problems that may occur. Notes on Handling Consumables Never put a toner cartridge into an open flame. It can explode, resulting in injuries. Never put a transfer roll cartridge into an open flame. It can explode, resulting in injuries.
Page 27 • When you remove the transfer roll cartridge from the printer because the waste toner collection box is full, do not attempt to empty the waste toner box and reuse the cartridge, as toner may spill inside the printer and cause damage.
Page 28: Adjusting Color Registration
Follow the procedure below to adjust the color registration when you first install the printer or after moving it to a new location. Refer to 5.2 “Basic Menu Operation” for information about the operation of the control panel. Printing the Color Registration Chart Use the control panel to print the color registration chart.
Page 29: Determining Values
Determining values From the lines to the right of the Y (yellow), M (magenta), and C (cyan) pattern, find the values of the straightest lines. ✏ Note You can also use the densest colors of the grid to find the straightest lines. The colors printed at the highest density are those next to the straightest lines.
Page 30 Y (yellow), M (magenta), and C (Cyan) lines are next to the ‘0’ line. ✏ Note After printing the color registration chart, do not turn off the printer until the printer motor has stopped running. > or < > buttons, press the buttons until...
Page 31: Set The Ip Address Acquisition Method To 'Panel
This section describes configuring the printer for a network connection. This section describes the procedure for setting the IP address, subnet mask, and gateway address from the control panel of the printer. Follow the steps below. Look IP addresses are managed throughout the system as a whole. Specifying the wrong IP address can affect the entire network.
Page 32 9. Press the <Job Cancel/Back> or < The lower line of the screen returns to the ‘Setup IP Address’. ↓ Only restart the printer after setting the gateway address at the last step. Continue to the next step without restarting the printer. > button once.
Page 33: Setting The Ip Address
Setting the IP Address ✏ Note The IP address consists of four separate values (base 10) separated by decimal points. The 4 values can be set anywhere between 0 and 255. Continued from the previous step ↓ TCP/IP Setup IP Address ↓...
Page 34: Setting The Subnet Mask
Setting the Subnet Mask Continued from the previous step ↓ TCP/IP IP Address ↓ TCP/IP Subnet Mask ↓ Subnet Mask 000.000.000.000* ↓ Subnet Mask 255.255.255.000* ↓ 17. Press the < > button once. 18. Press the <Form Feed/Set> or < 19.
Page 35: Setting The Gateway Address
23. Set the gateway address in the same way as the IP address. To set values with the < you can hold down the button to change the value sequentially. 24. At this point, restart the printer. > button once. > or < > buttons,...
Page 36 Normally you do not need to perform the operations described in this section when you connect a new printer to a network for the first time. If you need to change any of the default Protocol settings, follow the steps outlined in this section.
Page 37: Changing Protocol Settings
↓ 5:Network Protocol ↓ Continued (The print screen. The printer is ready to print.) 1. Press the <Menu> button. The menu screen appears. (The menu screen) 2. Press the < > button 4 times. 3. Press the <Form Feed/Set> or <...
Page 38 Enabled * 4. To start other protocols, press <Job Cancel/Back> or the < > button once and continue to the next step. To finish the setting procedure, go to step 12. 12. Restart the printer. 1-11 > button once. ↓...
Page 39: Confirming Settings
Print the settings list to check the content of printer settings. The printer settings list also contains information that is required when configuring computers for printing. Use the list to confirm that settings on the printer and the computer match.
Page 40: Chapter 2 Installing The Printer Driver
To Install the Windows printer driver, see the Setup Guide. Printer driver upgrades are available on the Brother Solutions Center. To use the software, download it. Any connection charges incurred while downloading the software are entirely the customer's responsibility.
Page 41 Follow the instructions on the screen to download the appropriate printer driver. To close the properties dialog box, click OK. ✏ Note You can also use the CD-ROM provided to access the Brother Solutions Center and download the printer driver. The address of the Brother Solutions Center is: http://solutions.brother.com...
Page 42: Installing The Printer Driver
It is not possible to use Apple QuickDraw GX on the system when using the printer. To install the Macintosh printer driver, see the Setup Guide. Printer driver upgrades are available on the Brother Solutions Center. To use the software, download it.
Page 43: Front View
Allows air to enter the printer to prevent it from overheating. Make sure that the ventilation intake grilles are never obstructed. The printer's power switch. Press [I] to turn on the printer and [O] to turn it off. Use button B to open the upper part of the front cover.
Page 44: Rear View
Insert the black, yellow, magenta, and cyan toner cartridges here. This is the printer's top cover. Remove it to change the toner cartridges. It acts as the top cover and the face down tray of the printer. Printed documents are output here, printed side facedown.
Page 45: Internal View
Internal View <Cover open with button A> Name Transfer roll cartridge Print Head Cartridge Paper outlet cover Paper rotator Fuser Cartridge Transfers the image created on the print head surface to the paper and collects used toner. Consists of a light-sensitive print head, developer, and a transfer roller. Images are initially created as an electrical charge on the surface of this drum.
Page 46: Turn The Printer On
To turn on the printer, follow the procedure below. On the printer's right side, press the side of the power switch marked [I] to turn on the printer. The printer starts. ✏ Note The printer motors warm up for 1 or 2 minutes when you turn on the printer.
Page 47: Turn The Printer Off
To turn off the printer, follow the procedure below. Confirm that “Ready to Print” is displayed on the control panel. Look Do not turn off the printer in the following situations: Data Wait is displayed on the control panel. The Ready lamp is blinking.
Page 48: In Windows
This section describes the procedures to print from computers depending on the type of operating system used. Look When you install new printer options, you must reconfigure the printer driver to use the options. To confirm or make the settings, refer to 3.6 “Changing Configuration for Options”.
Page 49: Changing Default Printing Functions
To cancel printing, refer to 3.5 “Cancel Printing”. Changing default printing functions Default printing functions are preset functions in the printer driver properties dialog box accessed from the Print dialog box. Setting default printing functions in advance saves you time, because it reduces the number of settings you need to make every time you print.
Page 50 For details about the various tabs, refer to Help. For details about how to use Help, refer to 3.4 “Using Help”. When you finish making settings, click OK in the Properties dialog box. The default printer functions in the printer driver are now changed.
Page 51: With A Macintosh Computer
Balloon Help, refer to 3.4 “Using Help”. Use the General settings dialog box to adjust the image and colors to suit your needs. When you finish making your settings, click Print. The data is sent to the printer. To cancel printing, refer to 3.5 “Cancel Printing”.
Page 52 Help for the printer is provided with the printer driver. Refer to Help when you need to know about printer driver items and settings, or need to check different printing methods when problems occur. 3-10...
Page 53: Printing From A Computer
To refer to Help, open the Properties dialog box and select the tab that contains the item in question. The example below is for the Paper/Output tab in Windows 98. For details about how to display the Properties dialog box, refer to 3.3 “Printing from a Computer”.
Page 54: Referring To Balloon Help On
Balloon Help is provided with the Macintosh printer driver. Use Balloon Help to find out the functions of individual items. To refer to Balloon Help, display the dialog box that contains the item in question. The example given is for the General Settings dialog box.
Page 55: Cancel Printing On The Computer
To cancel printing, first cancel the computer print command. Next, use the control panel to cancel printing from the printer. The procedure to cancel printing differs depending on the type of operating system you are using. In Windows Follow the procedure below.
Page 56: On A Macintosh Computer
On a Macintosh Computer Double-click the printer icon on the Desktop. Select the document that you want to cancel and click ( Continue to 3.5.2 “Cancel Printing from the Control Panel”. 3-14...
Page 57: Cancel Printing From The Control
Perform this operation to cancel the print data from the printer after canceling the print command on the computer. Note that the printer finishes printing the current page. For details about control panel operations, refer to 5.2 “Basic Menu Operations”.
Page 58: Changing The Configuration For Options
Once you make the initial configuration of the printer, you must reconfigure the printer driver when you install the following options. 2 Tray Module Hard disk Memory expansion For details about how to install options, refer to the literature provided with the options.
Page 59: In Windows
Follow the procedure below. The following example is for Windows 98. On the Start menu, point to Settings and click Printers. The Printers window opens. Click the appropriate printer and on the File menu, click Properties. The Properties dialog box opens. Click the Printer Configuration tab.
Page 60: On A Macintosh Computer
Follow the procedure below. On the Apple menu, select Selector. The Selector window appears. Click the printer that you want to use in the upper right of the Selector window. <USB cable connection> Click ‘LaserWriter8’ and follow the instructions. <AppleTalk system>...
Page 61: Printing On Envelopes, Transparency Sheets, And Custom-Size (Long) Paper
Take care when setting cards and envelopes, because setting them incorrectly may result in printed side or text direction errors. When printing on transparency sheets or specialty paper, make sure that you set the type of paper and image quality before sending the print command. ✏...
Page 62: Printer Driver Settings (For Envelopes)
Launch printing from your program after setting the envelope in the printer. Now set the items in “Printer Driver Settings (for envelopes)” as shown below: Printer Driver Settings (for envelopes) Windows settings...
Page 63 ✏ Note For details about individual printer driver items, refer to Help. For details about how to use Help, refer to 3.4 “Using Help”. 3-21...
Page 64: Printing On Transparency Sheets
Use only the recommended type of transparency sheets (3M CG3300). Do not use any other types, such as color transparency sheets (bordered with a white frame). Using unsuitable transparency sheets may damage the printer. Do not use transparency sheets bordered with a white frame.
Page 65: Printer Driver Settings (For Transparency Sheets)
Look Do not use full color transparency sheets. They can jam in the printer and damage the fuser unit. Launch printing from your program after loading the transparency sheets in the printer.
Page 66: Printing Custom-Size Paper
Using the multi-purpose tray enables you to print custom-size paper or ‘long’ paper, longer than legal portrait (355.6 mm (14 in.)). The paper sizes suitable for use with this printer are as follows: • Single-sided printing: Width 90-216 mm (3.5 – 8.5 in.); Length 139.7-900.0 mm (5.5 –...
Page 67: How To Print
Launch printing from your program after setting the paper. Set the items for “Printer Driver Settings (for Custom-size (Long) Paper)” as shown. Look When printing on long paper, after...
Page 68: Printer Driver Settings (For Custom-Size (Long) Paper)
Printer Settings Paper Tray ✏ Note For details about individual printer driver items, refer to Help. For details about how to use Help, refer to 3.4 “Using Help”. Item A paper size selected from Custom Size 1 -Custom Size 5 in the Default Settings tab in the printer driver dialog box.
Page 69: Types Of Duplex Printing
• For plain paper, whether fed from a paper tray or the multi-purpose tray, duplex printing is carried out automatically if you set this in the printer driver upon executing the print command. • For specialty paper such as cards or cardboard, you can print on the back surface of the paper from the multi-purpose tray as long as the front surface of the paper was printed using this printer.
Page 70: Duplex Printing
139.7-355.6 mm (5.5-14 in.)), print each sheet from the multi-purpose tray one at a time. Launch printing from your program after setting the paper. Now set the items for “Printer Driver Settings (for duplex printing on plain paper)” as shown below: Printer Driver Settings...
Page 71: Printer Driver Settings (For Printing The Back Side Of Specialty Paper)
When printing on the back of specialty paper, make sure that you configure the items below in the printer driver when giving the print command from the program. Printer Driver Settings (for printing the back side of specialty paper) Windows settings...
Page 72: Suitable Paper Types
Using paper that is unsuitable for printing can cause paper jams and deteriorate print quality. We recommend that you use the types of paper listed below for the best results from your printer. Suitable Basis Weight When using stationary supplier paper, make sure that it complies with the following specifications.
Page 73: Recommended Paper
Recommended Paper Recommended paper for this printer is defined as follows: Paper Type Plain paper Xerox Premier 80 g/m Xerox Business 80 g/m Modo DATACOPY 80 g/m IGEPA X-Press 80 g/m Recycled paper Steinbis Recycling Copy 80 g/m Transparency 3M CG3300...
Page 74 Calibrated There are many variables in the process for reproducting color generated by the HL-4000CN, any one of which may affect the quality of the PANTONE Color simulation including type of paper used, type of toner used, effective final resolution and dot structure/halftones.
Page 75: Paper Trays, Types, And Sizes
Paper Trays, Types, and Sizes The paper types, sizes, and the maximum number of sheets that you can load in the different trays are shown in the table below. Load all paper into the printer in the portrait orientation (lengthwise).
Page 76: Duplex Printing Paper Types And Sizes
To print on both sides of the following types of specialty paper, print the front face first, then load the sheets into the multi-purpose tray to print the back face. Look Do not print the back face of sheets whose front face was printed using a printer other than this printer. Paper Type...
Page 77: Unsuitable Paper Types
• Inkjet paper • Paper that is too thick or too thin • Paper with a face preprinted with another printer or copier, or paper preprinted with ink • Folded, creased, or torn paper • Damp or wet paper •...
Page 78: Storing Paper
Label film (transparent, colorless) • Perforated paper Failure to properly store paper can cause paper jams, deteriorate print quality, or damage the printer. Store paper under the following conditions: • Between 10°C and 30°C (50 to 86°F) • Between 30% and 65% relative humidity •...
Page 79: Load Paper In The Paper Tray
Paper in the Paper Tray/Changing the Paper Size from A5”. Gently pull out the paper tray until it stops. Hold the tray with both hands, lift the front slightly and pull it completely out of the printer. ✏ Note Place the tray on a flat surface.
Page 80 Move the side paper guides to their outermost positions. Gently lift the end paper guide to move it, and insert the pins at the bottom of the guide in the holes (indicated by the mark) corresponding to the paper size that you want to load. Make sure that the end guide is properly inserted into the appropriate holes for the paper size.
Page 81 Hold the paper tray with both hands, align it with the opening in the printer and gently insert it. Push the paper tray completely back into the printer.
Page 82 When printing A4 or Letter size paper, lift the stopper on the top cover. 4-11...
Page 83: Load A5 Paper In The Paper Tray/Changing The Paper Size From A5
Gently pull out the paper tray until it stops. Hold the tray with both hands, lift the front slightly and pull it completely out of the printer. ✏ Note Place the tray on a flat surface. Move the side paper guides to their outermost positions.
Page 84 Gently lift the end paper guide to move it, and insert the pins at the bottom of the guide in the holes (indicated by the mark) corresponding to the paper size that you want to load. Make sure that the end guide is properly inserted into the appropriate holes for the paper size.
Page 85 Hold the paper tray with both hands, align it with the opening in the printer and gently insert it. Push the paper tray completely back into the printer.
Page 86: Changing The Paper Size From A5
Load paper into the optional 2 Tray Module the same way. Gently pull out the paper tray until it stops. Hold the tray with both hands, lift the front slightly and pull it completely out of the printer. ✏ Note Place the tray on a flat surface. 4-15...
Page 87 Move the side guides to their outermost positions and remove the paper from the tray. Grip the A5 spacer, gently lift it up while pulling it forward and remove it from its position next to the paper guide. Insert the A5 spacer into its storage slot in the paper tray.
Page 88 Look Pushing the paper guides too hard against the edges of the paper stack can cause a paper jam. However, if the paper guides are too loose, the paper may twist as it feeds through the printer. 4-17...
Page 89 Hold the paper tray with both hands, align it with the opening in the printer and gently insert it. Push the paper tray completely back into the printer. Look Do use excessive force on the paper tray. Doing so could damage the paper tray or the inside of the printer.
Page 90: Load Paper Into The Multi-Purpose Tray
Follow the procedure below to load paper into the multi-purpose tray. Look To avoid paper jams, do not load paper of different sizes into the tray at the same time and do not refill the multi-purpose tray before it is empty. If retracted, open the tray.
Page 91 Look Do not fan plain paper before loading. When paper is poorly cut and the edges are not clean, remove any unsuitable sheets before loading the paper. Align the four corners of the paper stack and insert it (print side down) until it lightly touches the feeding slot.
Page 92: Chapter 5 Control Panel
The control panel consists of LED indicators, a display and several buttons. This section describes the names and functions of the control panel. 1. Display 2. LED indicators 3. Buttons...
Page 93: Led Indicators
: Indicates a paper jam or some other problem that the user can rectify. : There is a problem that the user cannot rectify. Contact your dealer or Brother authorized service representative. : The printer is functioning normally. Indicates what buttons to press to open the front cover to clear paper jams.
Page 94: Display
✏ Note The items displayed differ depending on printer settings and installed options. Print screen When the printer is waiting for data or printing, this screen is displayed. The contents of the print screen are as follow. Printer Status Input port...
Page 95: Buttons
Switches to the menu screen. Forces the remaining print data to be output. For details about this function, refer to 6.9 “Forcing the Printer to Print Remaining Data (When Printing is Halted)” Cancels printing. For details about this function, refer to 3.5 “Cancel Printing”.
Page 96: Menu Structure And Basic Operations
3:Parallel 4:Report/List 5:Network 6:USB Please note that each menu has several levels. Configure the printer by selecting the different levels and setting the items therein. Resetting the printer settings Example: Reset the Job Timeout setting to the default Press the <...
Page 97: What To Do If You Make A Mistake
Perform the appropriate operation below if you accidentally press a wrong button while using the control panel. You accidentally pressed the <Form Feed/Set> button, but you want to return to the preceding screen. Press the <Job Cancel/Back> or < > button. You accidentally pressed the <...
Page 98: Power Save Time
Mode 1 partially reduces the power consumption of certain parts of the printer. When the printer is in energy save mode 1, ‘Ready/Standby’ appears on the display. When in this state, the printer takes slightly more time than usual to start printing when it receives data.
Page 99: Error Alarm
1 when it is idle for the duration you set here. Error Alarm This allows you control if the printer sounds an audible alarm when an error occurs. ✏ Note It is not possible to adjust the volume of the alarm.
Page 100: Job Timeout
The job timeout function causes the printer to stop processing print data when it takes more than a certain amount of time for the remaining data to be received by the printer. When a job timeout occurs, the printer only prints the data it received up to the timeout.
Page 101: Text Print
Resets the printer's non-volatile memory. Resetting the NV memory resets the printer back to its factory (default) settings. Look You must restart the printer for this operation to take effect. After configuring items, be sure to restart the printer. •...
Page 102: Security
(22.6 to 28.0 lb). ColorRegiCorrect Use this to print the color registration adjustment chart. After setting up or moving the printer, print the color registration adjustment chart and adjust the color registration to ensure that colors are correctly aligned when printed. ✏ Note The color registration chart is printed on A4 or Letter paper.
Page 103: Ecp
Set the A4 or Letter paper lengthwise into the paper tray. Printer Settings This is a list of the hardware installed and detailed configuration. For an example of the printer configuration list, refer to 8.4.1 “Confirming Printer Configuration and Network Settings”. Panel Settings This is a detailed list of all the settings in the control panel menus.
Page 104: Log Print
Use this to make network settings. Look You cannot change this setting while the printer is processing print data. You must restart the printer for settings to take effect. After configuring items, be sure to restart the printer. Ethernet Use this to set Ethernet communication speed and mode.
Page 105: Ipx Frame Type
Set aaa, bbb, ccc, and ddd between 0 and 255. You cannot use the following: 224.xxx.xxx.xxx or 255.xxx.xxx.xxx 127.xxx.xxx.xxx IPX Frame Type Set a frame type when you use the printer in an IPX/SPX (NetWare) environment. • Auto (default) Sets the frame type automatically. •...
Page 106: Protocol
Protocol Set ‘Enabled’ or ‘Disabled’ for each item activate or deactivate them. • LPD (default: Enabled) When using TCP/IP , set LDP to ‘Enabled’ to print with LPD (LPR) or to ‘Disabled’ if you do not want to use this feature. •...
Page 107: Ip Filter
Filter1 to Filter5. You can also set IP filter settings by connecting to the printer using a web browser or by using the BRAdmin Professional software. For a detailed examples of these settings, refer to the “Network Use's Guide”...
Page 108: Usb
Look <For Mac OS 8.6 to 9.2 only> If you use this printer with a USB interface cable, you will need to change the Adobe Protocol setting to RAW. For details about how to change the Adobe Protocol setting, see theDriver Installation Guide Macintosh for USB Users section.
Page 109: Chapter 6 Dealing With Problems
Read this chapter to learn how to fix printer problems. <If it looks like you are unable to fix the problem> Turn off the printer, disconnect the power cord from the AC outlet, and contact your dealer or Brother authorized service representative for assistance.
Page 110 Turn off the printer and connect the power cord correctly. Turn on the printer again. Turn off the printer immediately, disconnect the power cord from the outlet, and contact your dealer or Brother authorized service representative.
Page 111: Off
Note the error code on the display, turn off the printer immediately, disconnect the power cord from the outlet, and contact your dealer or Brother authorized service representative. Press the Menu button on the control panel to go back to the print screen.
Page 112 Print the printer configuration list to check the network settings. Correct any inappropriate settings. See “Network User's Guide” Check that the printer is on and execute the print command from the computer one more time. If the problem persists, consult your system administrator.
Page 113: Cannot Print In Windows
1. On the Start menu, point to Settings and click Printers. 2. Double-click the appropriate printer. 3. In the printer window, click the Printer menu. 4. On the Printer menu, if “Pause Printing” is selected, click it to release.
Page 114: Cannot Print From A Macintosh
Action Press the [I] on the power switch to turn on the printer. See 3.2.1 “Turn On the Printer” Turn off the printer and check the interface cable. If necessary, reconnect. Turn off the printer and reinstall the network expansion card into the printer.
Page 115 Remove the paper stack from the tray, fan it, and reinsert it. Replace the print head cartridge. See 8.2.2 “Replacing the Print Head Cartridge” Contact your dealer or Brother authorized service representative. Replace the print head cartridge. See 8.2.2 “Replacing the Print Head Cartridge”...
Page 116: Faded Or Dirty Printouts, White Areas (Drop-Outs), Creases
In the printer driver, deactivate the toner save function on the “Graphics” tab (Windows), or the “General” dialog box (Macintosh). See “Help” Contact your dealer or Brother authorized service representative. Replace the media with a recommend size and type, and confirm that your printer driver settings are correct.
Page 117 Roll Cartridge” Replace the paper. Reference 4.2 “Loading Paper” Replace the media with a recommend size and type, and confirm that your printer driver settings are correct. See 4.1 “Suitable and Unsuitable Paper Types” Replace the paper. See 4.2 “Loading Paper”...
Page 118 Possible Cause 6-10 Action Replace the media with a recommend size and type, and confirm that your printer driver settings are correct. See 4.1 “Suitable and Unsuitable Paper Types” Replace the print head cartridge. See 8.2.2 “Replacing the Print Head Cartridge”...
Page 119 Turn the power off and remove the jammed paper or foreign object. If you cannot remove the obstruction, turn off the printer and contact your dealer or Brother authorized service representative. Do not attempt to disassemble the printer. Make sure that the transfer roll cartridge is properly installed.
Page 120: Unsatisfactory Printing
Possible Cause Is the transparency sheet suitable? Is the media properly loaded into the multi-purpose tray? Is the printer driver configured to print transparency sheets? Are the envelopes of a suitable type? Is the media properly loaded into the multi-purpose tray?
Page 121 Also, when an optional tray module is present, you must reconfigure the printer to use the module as tray 2 or See “Help” In the paper tray, set the side and end guides in the correct positions.
Page 122 Symptom (Continued from previous Did you install the A5 spacer when page) loading A5 paper into the paper tray? Paper does not feed, Paper jams, Several sheets feed at once, Paper does not feed straight Possible Cause 6-14 Action Make sure that the A5 spacer is properly installed next to the end guide in the paper tray.
Page 123: Network Problems
Cannot use a web browser to manage the printer. Possible Cause Is the printer set to acquire an IP address through a DHCP server? Is the printer off? Is the Ethernet cable loose or disconnected? Is the printer's Internet address...
Page 124: Other Problems
Turn off the printer and remove the jammed paper or foreign object. When you cannot remove the obstruction, turn off the printer and contact your dealer or Brother authorized service representative. Do not attempt to disassemble the printer. On the control panel, set the energy save mode timeout to one hour or more and leave the printer on.
Page 125 Action: Turn off the printer and turn it on again. When the same message reappears after taking this action, write the error code displayed, turn off the printer, and contact your dealer or Brother authorized service representative. 6-17 Meaning and Action...
Page 126 Action: Replace the yellow toner cartridge. See 8.1.2 “Replacing the Toner Cartridges” There is no yellow toner cartridge inserted in the printer or the cartridge is improperly set. Action: Grip the levers at each end of the yellow toner cartridge with your fingers, then push down firmly to rotate the levers forward to install the cartridge.
Page 127 Action: Replace the cyan toner cartridge. See 8.1.2 “Replacing the Toner Cartridges” There is no cyan toner cartridge inserted in the printer or the cartridge is improperly set. Action: Grip the levers at each end of the cyan toner cartridge with your fingers, then push down firmly to rotate the levers forward to install the cartridge.
Page 128 “N” is a paper tray. “xxxx” represents the paper size and orientation. Meaning and Action The transfer roll cartridge is not inserted in the printer or the cartridge is set improperly. Action: Push the transfer roll cartridge all the way into the printer.
Page 129 An illegal operation was performed on the control panel during printing. Wait until printing finishes. This is a warning message. Contact your dealer or Brother authorized service representative. The front cover is open. Action: Make sure that the front cover is properly closed.
Page 130: What To Do When An Error Message Appears
Do When an Error Message Appears”, and correct the error as instructed. When the alarm lamp is flashing, it indicates a problem that you cannot rectify yourself. Write down the message and error code displayed, turn off the printer and contact your dealer or Brother authorized service representative.
Page 131: Forcing The Printer To Print Remaining Data (When Printing Is Halted)
If the printer stops receiving data half way through print job, the printer will wait for a pre-determined time, during this wait, the control panel will display “Data Wait”. If you wish to, you can force the printer to print the data that it has already received.
Page 132 When the printer's density sensor is dirty, follow the procedure below to clean it. On the printer's right side, press the side of the power switch marked [O] to turn off the printer. Push up button “A” (1) and fully open the front cover (2).
Page 133 U-shaped tabs as shown. Insert the pins at both ends of the transfer roll cartridge into the bearings inside the printer. To lock the transfer roll cartridge into the printer, push down on the tabs until you hear a click. 6-25...
Page 134 Close the front cover. On the printer's right side, press the side of the power switch marked [I] to turn on the printer. 6-26...
Page 135: Chapter 7 Paper Jams
Remove jammed paper immediately. ✏ Note If a paper jam occurs, the open cover lamps on the printer light according to the location of the jam. Press button A or B, open the front cover, and remove the jammed paper.
Page 136 When removing paper jams, make sure that no pieces of paper are left inside the printer, as this can cause a fire. If the paper is wrapped around the fuser or roller, or you cannot see the jam you are trying to clear, do not attempt to remove the paper by yourself, as this may cause injuries or burns.
Page 137: Paper Jams In The Multi-Purpose Tray
Follow the procedure below to remove the jammed paper. Pull the jammed paper out of the multi-purpose tray. Push up button ‘A’ (1) and fully open the front cover (2). Confirm that there are no scraps of paper remaining inside the printer. Close the front cover.
Page 138 2 Tray Module”. Slowly, completely remove the paper tray from the printer. Remove all the jammed and/or creased paper from the tray. If there is jammed paper remaining inside the printer, pull it out carefully to avoid tearing it.
Page 139 Close the front cover. Hold the paper tray with both hands, align it with the opening in the printer and gently insert it. Push the paper tray completely back into the printer.
Page 140: Paper Jams Between The Print Head Cartridge And The Fuser Cartridge
This section describes the procedures to remove paper jammed around the print head cartridge and in the fuser. Select the appropriate procedure according to the location of the jammed paper. Paper jams around the print head cartridge: Follow the procedure below to remove the jammed paper. Push up button ‘A’...
Page 141 3. Print Head Cartridge Open the fuser cartridge levers and remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer. Be sure to close the fuser cartridge levers after removing the jammed paper.
Page 142: Paper Jams Around The Fuser Cartridge
Open the levers at the ends of the fuser cartridge and remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer. Look During operation, the fuser unit (heater) becomes very hot. To prevent burns, do not touch it with your bare hands.
Page 143: Paper Longer Than 355.6 Mm (14 In.) Jams
Paper longer than 355.6 mm (14 in.) jams If paper longer than 355.6 mm (14 in.) jams in the printer, cut the paper as necessary and remove the paper from the location where it is jammed using the appropriate procedure. If the front cover is difficult to open, do not force it. Turn off the printer immediately and contact your dealer or Brother authorized service representative.
Page 144 Follow the procedure below to remove the jammed paper. Push up button ‘B’ (1) and fully open the front cover (2). Remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer. Close the front cover. 7-10...
Page 145 Look for the jammed paper sequentially, starting with the lowest tray.
Page 146 Push up button ‘A’ (1) and fully open the front cover (2). Confirm that there are no scraps of paper remaining inside the printer. Close the front cover. Close all open paper trays. 7-12...
Page 147: Replacing The Toner Cartridges
Toner should be still be washed off immediately if it gets on your hands or clothing. • Only use toner cartridges recommended by Brother. Using toner cartridges that are not recommended may result in lower print quality and unsatisfactory printer performance.
Page 148 Storage Precautions • Store cartridges away from direct sunlight under the following conditions: • Ambient temperature range, 0 to 35°C. Humidity range 15 to 80% RH (no condensation). Avoid hot and humid areas. • Avoid storing near magnetic objects such as CRT screens, disk drives, or floppy disks.
Page 149 Grip the levers at the ends of the toner cartridge that you want to replace and pull them up. Pull out the toner cartridge. ✏ Note Put the toner cartridge onto a piece of paper to prevent the toner from staining the floor or furniture.
Page 150 Align the toner cartridge with the corresponding insertion point in the printer and insert it as illustrated. 1. Toner seal Grip the levers at each end of the toner cartridge with your fingers, then push down firmly to rotate the levers forward to the ( ) position.
Page 151: Replacing The Print Head Cartridge
This print head cartridge consists of the light-sensitive print head, the developer and the transfer roll. When the print head deteriorates, ‘Replace Print Head Cartridge’ message appears on the operation panel. Replace the print head cartridge as soon as the message prompting you to do so appears.
Page 152 To ensure good print quality, keep the print head cartridge level when handling it. • Only use print head cartridges recommended by Brother. Using a print head cartridge that is not recommended may result in lower print quality and unsatisfactory printer performance.
Page 153 Push the button as shown and open the paper outlet cover. Grip the handle on top of the print head cartridge and gently lift it out of the printer. Look Hold the print head cartridge by its handle to prevent it from falling.
Page 154 ✏ Note Keep the print head cartridge polystyrene packing, aluminum package, and box in case you need to transport the printer over long distances in the future. Remove the tape from the top of the cartridge (1), hold the protective cover on both sides and remove it from the print head cartridge (2).
Page 155 Grip the handle on top of the print head cartridge and face the flat part towards the back of the printer. 1. Flat part facing to the rear With the flat part of the cartridge facing the rear, align the orange rollers on...
Page 156 Close the paper outlet cover. Close the front cover. 8-10...
Page 157: Cartridge
When the transfer roll cartridge deteriorates, ‘Replace Transfer Roll’ message appears on the operation panel. Replace the transfer roll cartridge as soon as the message prompting you to do so appears. The printer will stop operating if you do not replace the cartridge when required.
Page 158: Transfer Roll Cartridge Handling Precautions
• Avoid removing the transfer roll cartridge from the printer before it is time to replace it. Toner may spill inside the printer, causing damage. 8-12...
Page 159: Cartridge
Push up button ‘A’ (1) and fully open the front cover (2). Grip the orange tabs at both ends of the transfer roll (1) and gently lift it out of the printer (2). Look Lift the transfer roll carefully to prevent waste toner from spilling out.
Page 160 To lock the transfer roll cartridge into the printer, push down on the tabs until you hear a click. Close the front cover. 8-14...
Page 161: 8.4.1 "Confirming Printer Configuration And Network Settings
Use this to find out which fonts are loaded into the printer. • Print Log This is a report of the last 22 print jobs received by the printer. Use it to check whether the jobs were printed normally or not. ✏ Note 8.4.2 “Checking the Print Log”...
Page 162 Printing the printer configuration list allows you to check what options are installed on the printer and printer network settings. This section describes how to print the printer configuration list. ✏ Note For details about control panel operations, refer to 5.2 “Basic Menu Operation”.
Page 163 Use the control panel to print the print log. The print log is a report of the last 22 print jobs received by the printer. Use it to check whether the jobs were printed normally or not. ✏ Note When ‘Auto Log Print’ in the ‘1 System’ menu is set to ‘ON’, the print log is printed automatically every 22 print jobs (Default: ‘OFF’).
Page 164: Checking Status And Remaining Amounts Of Consumables Using A Web Browser
This printer features a variety of network tools that enable you to check the status of the printer from your computer through the network. Using these tools saves you from having to leave your computer to check if the printer is working properly or not.
Page 165: Cleaning Precautions
We recommend that you clean the printer at least once a month to keep it in good working condition and to maintain print quality. Turn off the printer and disconnect the power cord from the AC outlet before cleaning the printer.
Page 166 To prevent injuries, this printer should be lifted by at least two people. • To lift the printer, face the front of the printer and grip the recessed areas at the bottom left and right with both hands. Never try to lift the printer by gripping any other areas. Lifting the printer by gripping other areas can cause the printer to fall, resulting in injuries.
Page 167 On the printer's right side, press the side of the power switch marked [O] to turn off the printer. Disconnect the power cord, interface cable, and any other cables. Never touch a power cord with wet hands. This constitutes an electric shock hazard.
Page 168 Insert the cardboard spacers in the tray as illustrated. Hold the paper tray with both hands, align it with the opening in the printer and gently insert it. Push the paper tray completely back into the printer.
Page 169 Remove the tray cover from the rear of the printer. Push up button ‘A’ (1) and fully open the front cover (2). Push the button as shown and open the paper outlet cover. Grip the handle on top of the print head cartridge and gently lift it out of the printer.
Page 170 To protect the printer from damage, pack it in a box before transporting it. Look After moving the printer to the new location, you need to readjust the color registration. For details about this operation, refer to 1.1 “Adjusting Color Registration”.
Page 171 Follow the procedure below when you do not need to use the printer for a long period. On the printer's right side, press the side of the power switch marked [O] to turn off the printer. Disconnect the power cord, interface cable, and any other cables.
Page 172: Introduction To The Optional And Consumable Items
The following options are available for this printer. To order any of these options, contact your dealer. Hard Disk The optional hard disk enables high-speed sorting, when you print multiple copies of a document. For the installation procedure, refer to the documentation accompanying the hard disk.
Page 173: Toner Cartridges
Toner Cartridges The printer uses four toner cartridges: black, yellow magenta, and cyan. For the installation procedure, refer to 8.1.2 “Replacing Toner Cartridges”. Print Head Cartridge Consists of the light-sensitive drum, the developer and the transfer roll. For the installation procedure, refer to 8.2.2 “Replacing the Print Head Cartridge”.
Page 174: Information
Access our user support web site for the latest drivers and information about your printer. URL: http://solutions.brother.com...
Page 175: Printer Specifications
Option: (*) 350 A5 sheets 100 sheets 250 sheets (All sheets suitable for use with the printer.) Standard: 64 MB (expandable to 320 MB) Option: 64, 128, or 256 MB (1 memory expansion slot available) ), plain paper 2 (76-99 g/m...
Page 176 Fonts (*2) European (80 fonts) PDL (Emulation) Operating Systems Supported by the Printer Driver Interface Noise Level Power Supply Power Consumption Albertus Medium/ Albertus Extra Bold Antique Olive/ Antique Olive It/Antique Olive Bd Arial/ Arial It/ Arial Bd/ Arial Bd It...
Page 177 Indicates the maximum speeds for the A4 and Letter sizes fed lengthwise (portrait). • During long print runs, printing may be cancelled in order to allow the printer to clean the interior of the developing unit. During cleaning, “Please Wait...” is displayed on the operation panel.
Page 178: Network Specifications
Frame Type Print Protocols Management Protocols AppleTalk Specifications Supported Operating Systems Frame Type Printer Type Ethernet Ver.2.0 IEEE 802.3 TCP/IP , NetBIOS, IPX/SPX (NetWare), AppleTalk 100BASE-TX, 10BASE-T Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000/XP Ethernet_ II (Ethernet II)
Page 179 When using A4, 8.5" x 14" (Legal) or smaller. • “Printable area” refers to the area on a page where printing is possible. • “Non-printable area” refers to the area (the edges) on the page where printing is not possible. 1.
Page 180: Life Span Of Consumables (In Printable Pages)
Life span of consumables (in printable pages) Consumable Black toner cartridge Yellow toner cartridge Magenta toner cartridge Cyan toner cartridge Print Head Cartridge Transfer roll cartridge (includes waste toner collection box) (*) The number of printable pages corresponds to the printing conditions in the table below.
Page 181 Turn off the printer, and then unplug the power cord from the AC outlet. Before installing the optional accessories, turn off the printer and remove the power plug from the outlet. Installing optional accessories without turning off the printer could result in electric shock.
Page 182: Index
2 T ray M o d u le ...7 -1 1, A -1 A la rm in d icato r ... A la rm In d ica to r ... A la rm la m p ... A u to L o g P rin t ... A u to m a tic D u p lex P rin tin g ...
Page 183 S ecu rity ... S u b n et M a sk ... S u ita b le P a p er T y p es ... T C P /IP ... T ex t P rin t ... T o n er C a rtrid g es ... T o p C o v er ...

This manual is also suitable for:

Hl-4000cn

Brother 4000CN User Manual

Chapter 1 Printer System Settings

Adjusting Color Registration

Chapter 2 Installing the Printer Driver

Chapter 3 Basic Printer Operation

Printing from a Computer

Changing the Configuration for Options

Printing on Envelopes, Transparency Sheets, and Custom-Size (Long) Paper

Chapter 4 Loading Paper and Usable Paper Types

Chapter 5 Control Panel

Control Panel Functionality

Chapter 6 Dealing with Problems

Troubleshooting

What to Do When an Error Message Appears

The Alarm Indicator Is on or Flashing

Forcing the Printer to Print Remaining Data (When Printing Is Halted)

Chapter 7 Paper Jams

Clearing Paper Jams

Paper Jams in the Multi-Purpose Tray

Paper Jams between the Print Head Cartridge and the Fuser Cartridge

Chapter 8 Routine Maintenance and Consumable Replacement

Replacing the Toner Cartridges

Replacing the Print Head Cartridge

Introduction to the Optional and Consumable Items

Information

Index

Quick Links

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Summary of Contents for Brother 4000CN

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Table of Contents