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Cause
Paper is jammed in the paper output slot.
What to Do
If you can see the jammed paper at the paper output slot, remove the paper following the procedure
below.
Important
• The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the
unsent fax is stored in the printer's memory.
Turn off the printer after making sure it has completed sending or receiving all the faxes. Do not
unplug when turning off the printer.
If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
1. Slowly pull out paper.
Hold the paper with both hands, and pull it out slowly so as not to tear it.
Note
• If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may
be ejected automatically.
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press
the Stop button to stop the printing before you turn off the printer.
• If the paper tears and you cannot remove the jammed paper from the paper output slot, remove
the paper from inside the printer.
Paper Is Jammed inside Printer
• If you cannot pull the paper out from the paper output slot or from inside the printer, try to pull
the paper out from the rear side of the printer.
Removing Jammed Paper from Rear Side
2. Reload paper and press printer's OK button.
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