Contents Discover your Lenovo computer ..iii Enable or disable the automatic power-on feature ....Chapter 1. Meet your computer ..1 Enable or disable the smart power-on feature (for selected models) .
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....63 Self-help resources ... . . Call Lenovo ....Appendix D. Notices and Before you contact Lenovo .
Discover your Lenovo computer ® Thank you for choosing a Lenovo computer! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
Features and specifications For detailed specifications of your computer, go to https://psref.lenovo.com • Width: 37 mm (1.5 inches) Dimensions • Height: 179 mm (7 inches) • Depth: 182.9 mm (7.2 inches) Weight (without packaging) Maximum configuration as shipped: 1.4 kg (3 lb) 1.
5 V and 0.9 A. • Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories • USB-C (3.2 Gen 2) connector Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file...
4. Select a Bluetooth device, and then follow the on-screen instructions. Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.
Chapter 4. Secure your computer and information Lock the computer Note: Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo. Kensington-style cable lock Lock your computer to a desk, table, or other fixtures through a Kensington-style cable lock.
You should record your passwords and store them in a safe place. If you forget the passwords, contact a Lenovo-authorized service provider to have the passwords removed. Note: If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.
Computrace Agent software embedded in firmware (for selected models) The Computrace Agent software is an IT asset management and computer theft recovery solution. The software detects if changes have been made on the computer, such as hardware, software, or the computer call-in location.
Intel BIOS guard ® The Intel BIOS Guard module cryptographically verifies all BIOS updates. This hardware-based security helps prevent software and malware attacks on the computers BIOS. Smart USB Protection The Smart USB Protection function is a security function that helps prevent data from being copied from the computer to USB storage devices connected to the computer.
Change the display mode of UEFI BIOS (for selected models) You can use UEFI BIOS in the graphic mode or the text mode according to your needs. The keys on the keyboard used to perform various tasks are displayed at the bottom of the screen. In addition to the keyboard, you also can use the mouse to make selections.
2. Restart the computer. When the logo screen is displayed, press F12 or Fn+F12. 3. Select the storage device as desired and press Enter. If you want to change the boot priority order permanently, select Enter Setup on Startup Device Menu and press Enter to enter the BIOS menu.
Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. • From the Lenovo Support Web site: 1. Go to https://pcsupport.lenovo.com 2.
Recover from a BIOS update failure 1. Remove all media from the drives and turn off all connected devices. 2. Insert the BIOS update disc into the optical drive, and then turn off the computer. 3. Disconnect all power cords from electrical outlets. Then, remove any parts that impede access to the Clear CMOS/Recovery jumper.
3. See Chapter 6 “Troubleshooting, diagnostics, and recovery” on page 19 to resolve the problem you are experiencing, run the diagnostic program, and recover your operating system. 4. If the problem persists, contact Lenovo. See Chapter 8 “Help and support” on page 53. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.
Startup problems Problem Solution • Ensure that the power cord is correctly connected to the rear of the computer and to a working electrical outlet. • If the computer has a secondary power switch on the rear of the The computer does not start up when you computer, ensure that it is switched on.
Audio problems Problem Solution • If you are using powered external speakers that have an On/Off control, ensure that: – The On/Off control is set to the On position. – The speaker power cable is connected to a properly grounded, functional ac electrical outlet.
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Problem Solution • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in UEFI BIOS. • Enable the Ethernet LAN adapter. 1. Go to Control Panel and view by large icons or small icons. 2.
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Problem Solution • Enable the Bluetooth feature in UEFI BIOS. • Enable all Bluetooth devices. 1. Right-click the Start button to open the Start context menu. 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. 3. Expand Bluetooth to display all Bluetooth devices. Right-click each Bluetooth device, and then click Enable device.
Performance problems Problem Solution Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the disk-defragmentation process might take up to several hours. 1. Close any open programs and windows. 2. Open the Start menu. Excessive fragmented files exist on the 3.
Storage drive problems Problem Solution • Ensure that the signal cables and power cables for all the storage drives are connected correctly. • Ensure that the computer is configured correctly to support the storage drives. Some or all storage drives are missing from –...
Problem Solution • Disable any background programs, such as AntiVirus or Desktop The playback is slow or choppy. Themes. • Ensure that video resolution is less than 1152 x 864 pixels. • Ensure that the disc is in the drive with the shiny side of the disc facing down.
Lenovo diagnostic tools For information about Lenovo diagnostic tools, go to: https://pcsupport.lenovo.com/lenovodiagnosticsolutions Recovery This section introduces the recovery information of the Windows 10 operating system. Ensure that you read and follow the on-screen recovery instructions. The data on your computer might be deleted during the recovery process.
Windows recovery programs are damaged. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist Create a recovery USB drive Attention: The creation process deletes anything stored on the USB drive.
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Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. • From the Lenovo Support Web site: Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com...
If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
• System fan • Wi-Fi card* • Wi-Fi card shield* * for selected models Remove or replace a CRU This section provides instructions on how to remove or replace a CRU. Power adapter and power cord Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1.
External Wi-Fi antenna Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. Removal steps Vertical stand Prerequisite...
For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. Removal step VESA mount bracket Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1.
Removal steps External optical drive box and external optical drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2.
Dust shield Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. Chapter 7 CRU replacement...
Replacement procedure Computer cover Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. P350 Tiny User Guide...
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. 3.
Removal steps System fan Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the computer cover.See “Computer cover” on page 38. 2. Remove the internal speaker. See “Internal speaker” on page 39. 3.
Coin-cell battery Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel connector assignments (configurations). A coin-cell battery keeps this information active when you turn off the computer.
Removal steps Note: After installing a new coin-cell battery, reset the system date and time in the UEFI BIOS menu. PCIe card and PCIe converter Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Replacement procedure •...
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• Type 2 1. For access, remove the following parts in order: – “Computer Cover” on page 38. – “System fan” on page 40 2. Replace the PCIe card and PCIe converter. Chapter 7 CRU replacement...
Wi-Fi card and Wi-Fi card shield Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the following parts in order: • “Computer cover” on page 38. • “PCIe card and PCIe converter” on page 42 Chapter 7 CRU replacement...
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Replacement procedure P350 Tiny User Guide...
Bottom cover Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: • Remove the computer cover.See “Computer cover” on page 38. • Turn over the computer so that the bottom cover is facing up. Chapter 7 CRU replacement...
Replacement procedure M.2 solid-state drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines: •...
Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Ensure that you follow the installation order for memory modules shown in the following illustration. For access, remove the following parts in order: •...
• Setup Guide want. • This User Guide • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty •...
Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
2933 MT/s. • The microprocessor models supported in your computer might vary. For a list of supported microprocessor models, contact the Lenovo Customer Support Center. Refer to the following information about the system memory speed: • Memory module types: DDR4 non-ECC SODIMMs •...
This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
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keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify.
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Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
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Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
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Operating environment Maximum altitude (without pressurization) • Operating: From -15.2 m (-50 ft) to 3048 m (10 000 ft) • Storage: From -15.2 m (-50 ft) to 10 668 m (35 000 ft) Temperature • Operating: From 10°C (50°F) to 35°C (95°F) •...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.