Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Related Manuals for Canon ImageRUNNER ADVANCE Series
Summary of Contents for Canon ImageRUNNER ADVANCE Series
- Page 1 Please read "Important Safety Instructions" before operating this product. P.36 After you finish reading this guide, store it in a safe place for future reference. The information in this document is subject to change without notice. https://oip.manual.canon What is Your Question?
-
Page 2: Table Of Contents
Contents What's Your Problem? The Machine Does Not If Paper Jams Occur P.16 Operate Check the Following First ....4 Paper Jams Occur ......16 Paper Jams Occur Frequently . - Page 3 Canceling Copy/ Printing Results Are P.26 P.13 Print Jobs Not Satisfactory Installing the P.27 Printer Driver P.28 Images Are Shifted/Slanted ....13 Replacement Parts Irregularities Appear in Images/Images Are Faint .
-
Page 4: Check The Following First
The Machine Does Not Operate Check the Following First Check Check Is a message displayed on the touch Is the main power indicator Off? panel display? If the main power indicator does not light when you turn the main power ON, check the power plug. -
Page 5: The Machine Does Not Respond To The Computer
The Machine Does Not Respond to the Computer Solution Solution Restart the machine. Set the IP address again. Press the main power switch to turn off the Setting an IP Address machine. User's Guide 0YAS-00K CAUTION! Note that turning OFF the machine deletes the data that is waiting to be processed. -
Page 6: How To Load Paper
How to Load Paper Loading Paper in the Paper When You Have Loaded a Different Drawer Type of Paper than the Preset One Press Press [Preferences] [Paper Settings] [Paper Settings] on the touch panel display. Slide the light blue knobs to adjust the positions of the paper guides. - Page 7 For available paper, see the following. 0YAS-0KU Hardware Specifications P.43 How to use the search number Select the paper type. CAUTION! Make sure to select the paper of appropriate basis weight. Press [OK]. Press [OK]. When you have loaded custom size paper Specify the paper size manually.
-
Page 8: Loading Paper In The Multi-Purpose Tray
How to Load Paper Loading Paper in the Multi- Purpose Tray Select the paper size. Press Adjust the position of the paper guides. If the paper type setting does not match the paper you have loaded Tray extension Change the setting manually. Align the paper guides to the paper size markings. - Page 9 For available paper, see the following. 0YAS-0KU Hardware Specifications P.43 How to use the search number When you have loaded custom size paper Specifying custom size paper User's Guide 0YAS-02F P.43 How to use the search number Printing on the back side of printed paper 1.
-
Page 10: Loading Paper With Printed Logos
How to Load Paper Loading Paper with Printed Logos Refer to the table below to load paper with printed logos. Example: When printing on A4 size paper Orientation Printing result Paper Drawer Multi-Purpose Tray Paper Logo Multi-Purpose Tray Paper Drawer Co. -
Page 11: Loading Envelopes
Loading Envelopes CAUTION! • Envelopes can be loaded in the multi-purpose tray or the optional Envelope Cassette Module-A. • Do not use envelopes that have glue attached to their flaps, as the glue may melt due to the heat and pressure of the fixing unit. - Page 12 How to Load Paper When loading envelopes in the multi- purpose tray Check the orientation of the stack of envelopes, and load it in the multi-purpose tray. N O T E Basic Handling Operations for the Multi- Purpose Tray Press Select the type of envelopes.
-
Page 13: Images Are Shifted/Slanted
Printing Results Are Not Satisfactory Irregularities Appear in Images Are Shifted/Slanted Images/Images Are Faint Solution Solution Adjust the paper guides. The paper may have absorbed moisture. Replace it with paper that has not absorbed moisture. Solution Perform gradation adjustment. Press Adjust the guide exactly. -
Page 14: Black Streaks Appear In Images
Printing Results Are Not Satisfactory Black Streaks Appear in Images Clean the lower side white plate and thin and Solution long glass area using the supplied glass-cleaning sheet. Clean the document feed scanning areas. Turn OFF the machine, and unplug the power plug from the AC power outlet. -
Page 15: Bleed-Through Occurs
Bleed-through Occurs Solution Adjust a background density. Press Select the function on the touch panel display. Press [Options]. Example: Fax Press Press Press [OK]. -
Page 16: Paper Jams Occur
If Paper Jams Occur Paper Jams Occur If paper jams occur, a screen like the following appears on the touch panel display. Follow the instructions in the screen to remove the jammed paper. Remedy Paper jam locations Use these buttons and bar to operate the video. P O I N T The screen disappears once all the jammed paper is removed and all the machine’s covers and drawers are closed correctly. -
Page 17: Paper Jams Occur Frequently
Paper Jams Occur Frequently Solution Solution Adjust the paper guides. Check the paper type setting. Press Press Adjust the guide exactly. Multi-purpose tray If the paper type setting does not match the loaded paper, change the setting. • For paper drawer • For multi-purpose tray User's Guide • For optional paper sources... -
Page 18: Loading Paper Or Paper Settings Cannot Be Done Successfully
Loading Paper or Paper Settings Cannot Be Done Successfully Paper Is Not Fed • Solution Remove the excess amount of paper. Make sure that the paper stack does not Open the paper source to check whether exceed the load limit line ( paper has been loaded properly. -
Page 19: If The "Load Paper." Message Is Displayed
If the "Load paper." Message Is Displayed Solution Solution Replenish paper. Check the paper type setting. Press Press If the paper source is vacant, replenish paper. Solution Adjust the paper guides. If the paper type setting does not match the loaded paper, change the setting. -
Page 20: Printing Cannot Be Performed On The Expected
Loading Paper or Paper Settings Cannot Be Done Successfully Printing Cannot Be Performed Printing Cannot Be Performed on the Expected Side of Paper with the Expected Size Solution Solution Load paper in the correct orientation Make sure that the paper size setting and with the correct side face up/ matches the size of the loaded paper. -
Page 21: In Two-Sided Printing, The Print Direction Differs
In Two-Sided Printing, the Print Direction Differs between the Front and Back Sides of the Paper Solution Make settings for two-sided printing. In the application's print setting screen, select the print direction. In the [Printing Preferences] screen of the driver, set [Orientation] for the direction selected in step 1. -
Page 22: Scan/Fax Cannot Be Performed Successfully
Scan/Fax Cannot Be Performed Successfully If You Cannot Send Documents Stopping Scanning/Faxing to a Server Using [Scan and Send] To stop the paper feed Solution Check the server information. If you have updated something including the login password for the server (computer), change the information registered to the address book/one- touch buttons. -
Page 23: Scanned Documents Cannot Be E-Mailed
Scanned Documents Cannot Be E-Mailed Solution Solution Check the information of the If e-mailing of documents is not possible at all, make correct destination. communication settings for the SMTP/ If any update has been done, change the DNS server. For the setting procedures, information registered to the address book/one- see the User's Guide. -
Page 24: If You Cannot Send/Forward Faxes
Scan/Fax Cannot Be Performed Successfully If You Cannot Send/Forward Faxes If no faxes can be sent If you cannot forward faxes Check if the telephone line is not connected to a Check the information of the forwarding wrong location. destination registered to the address book/one- touch buttons. -
Page 25: If You Cannot Receive Faxes
If You Cannot Receive Faxes If you are using an optical line or IP Solution telephone line Delete unnecessary documents in the Communication errors may occur depending on memory to increase the free space. the line quality. For more information, contact your telephone carrier. - Page 26 Canceling Copy/Print Jobs Canceling a Copy Job Canceling a Print Job To stop the paper feed For Windows OS In the computer screen, double-click the printer icon. Press P O I N T You can also stop the paper feed by pressing on the control panel.
- Page 27 Canon website (https://global.canon). P O I N T For details of printer driver installation, see the Driver Installation Guide. The Guide can be downloaded from, or viewed on, the Canon website (https://global.canon). Latest OS support information See the Canon website...
-
Page 28: Replacement Parts
Replace the consumable in question by referring to the screen. Prepare the consumable. Check the item name.* * This is an item name identifying a Canon genuine consumables. For high quality printouts, we recommend that you use Canon genuine consumables. N O T E P.29... - Page 29 Be careful of counterfeit toner cartridges Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge.
-
Page 30: An Error Screen Is Displayed
An Error Screen Is Displayed If the "Contact your service An Error Message Is Displayed representative" Message Is Displayed If an error occurs during scanning or printing or When the machine ceases to operate normally if a problem occurs with network connection or due to a trouble, a message appears, asking you setting, a message is displayed on the touch panel to contact the service representative. - Page 31 When the [Limited Functions Mode] button is displayed You can use the machine with part of functions restricted even before the problem is resolved. Press Press [Yes] to restart the machine. The machine enters the limited functions mode. When the problem is resolved, the [Call service representative.] message disappears in the screen at the bottom left.
-
Page 32: Illustrated Index
Illustrated Index You can easily identify the name of a part and find the page where that part is described. Main Unit Paper size label Attach the paper size label so that it aligns with the cassette number indicator horizontally. Separate by approx. - Page 33 Power switch Multi-purpose tray Tray extension Paper guides Paper drawer Paper guides...
- Page 34 Illustrated Index Control Panel Login user name [Timeline] The user name that is currently logged in is Displays a log for settings specified in Copy/ Scan and Send. displayed. [Status Monitor] P.17 [Home] P.15 Press to check the status of a job or cancel a Press to display the Home screen.
- Page 35 Flashes or lights if there is an error in the machine. When the Error indicator maintains a steady red light, contact your local authorized Canon dealer. Main Power indicator Lights when the power is turned ON. Start key Press this to start an operation (or data reading).
-
Page 36: Appendix
Do not perform any operations not described in telephone line or a dedicated telephone line, it IMPORTANT this manual. Canon will not be responsible for any might impede proper operation of the machine damages resulting from operations not described Do not install in the following locations and could be the cause of damage. - Page 37 Immediately unplug the power plug from the AC power outlet and contact an authorized Energy Saver key (only for products with an Canon dealer if the machine makes an unusual Energy Saver key) noise, emits an unusual smell, or emits smoke...
- Page 38 Disclaimers • The information in this document is subject to change without notice. WARNING CANON INC. MAKES NO WARRANTY OF ANY • You can see the information about proper handling Do not throw toner cartridges or waste toner • KIND WITH REGARD TO THIS MATERIAL, EITHER...
- Page 39 Other product and company names herein may be the trademarks of their respective owners. Third Party Software This Canon product (the “PRODUCT”) includes third-party software modules. Use and distribution of these software modules, including any updates of such software modules (collectively, the “SOFTWARE”) are subject to license conditions (1)
-
Page 43: Do You Want To Know More
You Can Consult the User's Guide! The User's Guide describes all functions of the machine. Opening the User's Guide Search by "Contents" 1. Display the online manual website https://oip.manual.canon 2. Select the appropriate user's guide [imageRUNNER ADVANCE] [Black & White] Select this machine Search by "Search"... - Page 44 Building A, The Park Estate, 5 Talavera Road, 146-8501, Japan Macquarie Park, NSW 2113, Australia CANON U.S.A., INC. CANON CHINA CO. LTD. One Canon Park, Melville, NY 11747, U.S.A. 2F Jinbao Building No.89 Jinbao Street, Dongcheng District, Beijing 100005, China CANON CANADA INC. CANON SINGAPORE PTE LTD...