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ThinkVision E20-20
User Guide
Machine Types: 62BB

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Table of Contents
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Summary of Contents for Lenovo ThinkVision E20-20

  • Page 1 ThinkVision E20-20 User Guide Machine Types: 62BB...
  • Page 2 Product number E2054A 62BB-KAR1-WW First Edition (August 2020) © Copyright Lenovo 2020. LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use reproduction and disclosure.
  • Page 3: Table Of Contents

    Contents Safety information .......................... iii General Safety guidelines..................................iii Chapter 1. Getting started ......................1-1 Shipping contents ....................................1-1 Notice for use ....................................... 1-2 Product overview....................................1-3 Types of adjustments ..................................1-3 Tilt........................................1-3 Monitor controls....................................1-4 Cable lock slot....................................1-4 Setting up your monitor ..................................
  • Page 4: Safety Information

    Safety information General Safety guidelines For tips to help you use your computer safely, go to: http://www.lenovo.com/safety Before installing this product, read the Safety Information. Před instalací tohoto produktu si pročtěte Bezpečnostní informace.
  • Page 5: Chapter 1. Getting Started

    Chapter 1. Getting started This User’s Guide provides detailed operation instructions for the user. For quick instruction overview, please see the Setup Poster for brief information. Shipping contents The product package should include the following items: • Information Flyer • Flat Panel Monitor •...
  • Page 6: Notice For Use

    Notice for use To set up your monitor, please see the illustrations below. Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by rough handling or excessive pressure. 1. Place your monitor with the screen face down on a soft flat surface. 2.
  • Page 7: Product Overview

    Product overview This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock slot. Types of adjustments Tilt Please see the illustration below for an example of the tilt range. Chapter 1.
  • Page 8: Monitor Controls

    Monitor controls The keypad controls on the panel frame are accesses to various functions. For information on how to utilize these keypad controls, please see "Adjusting your monitor image"on page 2-3. Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor. Chapter 1.
  • Page 9: Setting Up Your Monitor

    Setting up your monitor This section provides information on how to set up your monitor. Connecting and turning on your monitor Note: Be sure to read the Safety information on page iii before carrying out this procedure. Power off your computer and all attached devices, then unplug the computer power cord. Connect one end of the analog signal cable to the monitor VGA (Analog) connector and the other end to the computer.
  • Page 10 Insert the power cord into the monitor, then plug the monitor power cord and the computer cord into grounded electrical outlets. Note: A certified power supply cord has to be used with this equipment. The relevant national installation and or equipment regulations shall be considered. A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm or H05VVH2-F2 3G 0.75mm...
  • Page 11: Registering Your Option

    Thank you for purchasing this Lenovo™ product. Please take a few moments to register your Product and provide us with information that will help Lenovo to better serve you in the future. Your feedback is valuable to us in developing product and services that are important to you, as well as in developing better ways to communicate with you.
  • Page 12: Chapter 2. Adjusting And Using Your Monitor

    For more detailed information on any of these topics, visit the Healthy Computing Web site at: http://www.lenovo.com/healthycomputing/. Arranging your work area Use a work surface of appropriate height and available working area to allow you to work in comfort.
  • Page 13: Quick Tips For Healthy Work Habits

    Accessibility information Lenovo is committed to providing greater access to information and technology to people with disabilities. With assistive technologies, users can access information in the way most appropriate to their disability. Some of these technologies are already provided in your operating system;...
  • Page 14: Adjusting Your Monitor Image

    Adjusting your monitor image This section describes the control features to adjust your monitor image. Using the direct access controls The direct access controls can be used when the On Screen Display (OSD) is not displayed. Table 2-1. Direct access controls Icon Control Description...
  • Page 15: Using The On-Screen Display (Osd) Controls

    Using the On-Screen Display (OSD) controls To adjust the settings, the user controls can be viewed through the OSD. E20-20 ® Monitor Controls Brightness Advanced Settings Contrast Port Settings Menu Settings Exit Input Signal: HDMI Resolution: 1920x1080 Refresh Rate: 60Hz To use the controls: Press to open the main OSD menu.
  • Page 16 changes by users for more features and functionalities may increase power consumption, which will exceed the limitation of Energy Star’s standard. If the user changes the options related to energy efficiency when using, such as brightness, color mode, etc., select All Reset Factory or choose the Energy Star option, the power consumption will be restored to the energy efficiency with Energy Star standard.
  • Page 17 Table 2-2. OSD functions OSD Icon on Main Controls and Sub menu Description Menu Adjustments Brightness Adjust overall screen brightness All input ports Contrast Adjust difference between light and dark areas Monitor Controls Dynamic Contrast • • Over Drive • Advanced Settings •...
  • Page 18 Table 2-2. OSD functions OSD Icon on Main Controls and Sub menu Description Menu Adjustments Input Signal • All input ports • HDMI Port Settings Language Change languages of menu. The language chosen only affects Menu Settings the language of the OSD. It has no effect on any software running on the computer.
  • Page 19: Selecting A Supported Display Mode

    Selecting a supported display mode The display mode of the monitor uses is controlled by the computer. Therefore, refer to your computer documentation on how to change display modes. The image size, position and shape might be changed when the display mode changes. This is normal and the image can be re-adjusted using automatic image setup and the image controls.
  • Page 20: Understanding Power Management

    Understanding power management Power management is invoked when the computer recognizes that you have not used your mouse or keyboard for a user-definable period. There are several states as described in the table below. For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day.
  • Page 21: Caring For Your Monitor

    Caring for your monitor Be sure to turn off the power before you perform any maintenance on the monitor. Do not: • Apply water or liquid directly to your monitor. • Use solvents or abrasives. • Use flammable cleaning materials to clean your monitor or any other electrical equipment. •...
  • Page 22 Step 3: Remove the base and stand from the monitor, refer to "Detaching the monitor base and stand"on page 2-10". Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit (100mm x100mm distance), the type of VESA mounting screw is M4 x 10 mm. VESA hole Step 5: Attach the LCD display to the wall, and follow the instructions in the wall-mounting kit.
  • Page 23: Chapter 3. Reference Information

    Chapter 3. Reference information This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information, and service information. Monitor specifications Table 3-1. Monitor specifications for type-model 62BB-KAR1-WW Dimensions Depth 188.3 mm (7.41 in.) Height 372 mm (14.65 in.) Width 456 mm (17.95 in.) Stand...
  • Page 24 Table 3-1. Monitor specifications for type-model 62BB-KAR1-WW HDMI Interface HDMI Input signal VESA TMDS (Panel Link™) Horizontal 1440 pixels (max) addressability Vertical addressability 900 lines (max) Clock frequency 205 MHz Communications VESA DDC/CI Supported display modes Horizontal frequency 30 KHz - 83 KHz Vertical frequency 50 Hz - 75 Hz Native Resolution...
  • Page 25: Troubleshooting

    Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem. Table 3-2. Troubleshooting Problem...
  • Page 26: Manual Image Setup

    Table 3-2. Troubleshooting Problem Possible cause Suggested action Reference The power The video signal cable Be sure the video cable is "Connecting and indicator is amber, is loose or disconnected connected with the system turning on your but there is no from the system or properly.
  • Page 27: Manually Installing The Monitor Driver

    3. Turn on the monitor and then the system unit. Allow your computer to start the Windows 7 operating system. 4. From the Lenovo website https://pcsupport.lenovo.com/solutions/e20-20, find the corresponding monitor driver and download it to a PC to which this monitor is connected (such as a desktop).
  • Page 28: Installing The Monitor Driver In Windows 10

    Color Matching Profiles. On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 1440 x 900 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.
  • Page 29: Service Information

    Scratches or punctures on monitor screens. Service parts The following parts are for use by Lenovo service, or Lenovo authorized dealers, to support the customer warranty. Parts are for service use only. The table below shows information for model E2054A.
  • Page 30: Appendix A. Service And Support

    Installation and configuration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing. After that time, the support is cancelled, or made available for a fee, at Lenovo’s discretion. Additional support is also available for a nominal fee.
  • Page 31 Country or Region Telephone Number Bolivia 0800-10-0189 (Spanish) Brazil Calls made from within the Sao Paulo region: 11-3889-8986 Calls made from outside the Sao Paulo region: 0800-701-4815 (Portuguese) Brunei Darussalam Dial 800-1111 (English) Canada 1-800-565-3344 (English, French) Chile 800-361-213 (Spanish) China Technical Support Line: 400-100-6000 (Mandarin)
  • Page 32 Country or Region Telephone Number Greece Lenovo Business Partner (Greek) Guatemala Dial 999-9190, wait for operator, and request to reach 877-404-9661 (Spanish) Honduras Dial 800-0123 (Spanish) Hungary +36-13-825-716 (English, Hungarian) India Primary: 1800-419-4666 (Tata) Secondary: 1800-3000-8465 (Reliance) Email: commercialts@lenovo.com (English and Hindi)
  • Page 33 Country or Region Telephone Number Norway 8152-1550 (Norwegian) Panama Lenovo Customer Support Center: 001-866-434 (toll-free) (Spanish) Peru 0-800-50-866 OPCION 2 (Spanish) Philippines 1-800-8908-6454 (GLOBE subscribers) 1-800-1441-0719 (PLDT subscribers) (Tagalog, English) Poland Laptops and tablets branded with logo Think: 48-22-273-9777 ThinkStation and ThinkServer: 48-22-878-6999...
  • Page 34 Country or Region Telephone Number Venezuela 0-800-100-2011 (Spanish) Vietnam 120-11072 (Toll Free) 84-8-4458-1042 (Standard Charges Apply) (Vietnamese, English) Appendix A.
  • Page 35: Appendix B. Notices

    Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
  • Page 36: Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 37 Other company, product, or service names may be trademarks or service marks of others. Appendix B.

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