As a result, some information in this documentation might become outdated. Refer to Microsoft resources for the latest information. • This guide applies to the Lenovo product models listed below. Illustrations in this guide may look slightly different from your product model.
Features and specifications For detailed specifications of your computer, go to https://psref.lenovo.com 1. Right-click the Start button to open the Start context menu. Hardware configuration 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. • 260-watt automatic voltage-sensing power supply** Power supply •...
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– USB-C to DP: 3840 x 2160 pixels, 60 Hz • Connect to USB-C accessories to help expand your • USB-C (3.2 Gen 1) connector computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories • USB-C (3.2 Gen 2) connector • Thunderbolt 3 connector (USB-C) •...
Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo.
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Kensington-style cable lock Lock your computer to a desk, table, or other fixtures through a Kensington-style cable lock. Chapter 2 Get started with your computer...
Access Lenovo Vantage Open the Start menu and click Lenovo Vantage. You also can type Lenovo Vantage in the search box. To download the latest version of Lenovo Vantage, go to Microsoft Store and search by the app name.
Transfer data Quickly share your files using the built-in Bluetooth technology among devices with the same features. You also can install a disc or media card to transfer data. Connect to a Bluetooth-enabled device You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a smartphone, or speakers.
Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more. To shop at Lenovo, go to https://www.lenovo.com/accessories...
3. See Chapter 4 “Troubleshooting, diagnostics, and recovery” on page 13 to resolve the problem you are experiencing, run the diagnostic program, and recover your operating system. 4. If the problem persists, contact Lenovo. See Chapter 6 “Help and support” on page 55. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.
Startup problems Problem Solution • Ensure that the power cord is correctly connected to the rear of the computer and to a working electrical outlet. • If the computer has a secondary power switch on the rear of the The computer does not start up when you computer, ensure that it is switched on.
Audio problems Problem Solution • If you are using powered external speakers that have an On/Off control, ensure that: – The On/Off control is set to the On position. – The speaker power cable is connected to a properly grounded, functional ac electrical outlet.
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Problem Solution • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in UEFI BIOS. • Enable the Ethernet LAN adapter. 1. Go to Control Panel and view by large icons or small icons. 2.
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Problem Solution • Enable the Bluetooth feature in UEFI BIOS. • Enable all Bluetooth devices. 1. Right-click the Start button to open the Start context menu. 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. 3. Expand Bluetooth to display all Bluetooth devices. Right-click each Bluetooth device, and then click Enable device.
Performance problems Problem Solution Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the disk-defragmentation process might take up to several hours. 1. Close any open programs and windows. 2. Open the Start menu. Excessive fragmented files exist on the 3.
• Uninstall the program and then reinstall it. To download a program that is preinstalled on your computer, go to https:// pcsupport.lenovo.com and follow the on-screen instructions. Recovery This section introduces the recovery information of the Windows 10 operating system. Ensure that you read and follow the on-screen recovery instructions.
Reset your computer In the resetting process, you can choose to keep your files or remove them when you reinstall the operating system. Note: The items in the graphical user interface (GUI) might change without notice. 1. Open the Start menu, and then click Settings ➙ Update & Security ➙ Recovery. 2.
Download and install the latest driver by one of the following methods: • From Lenovo Vantage: Open Lenovo Vantage to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package.
If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
Remove or replace a CRU This section provides instructions on how to remove or replace a CRU. Power cord Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Before you remove the power cord, turn off the computer and wait several minutes until the computer is cool. Replacement procedure 1.
5. Connect the new power cord to the electrical outlet. 6. Reconnect all disconnected devices. Computer cover Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
4. Install the computer cover and secure the cover with the screws. 5. Reconnect the power cord and all other disconnected cables to the computer. Note: If a locking device is available, use it to lock the computer cover. Front bezel Prerequisites Before you start, read Generic Safety and Compliance Notices, and print the following instructions.
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2. Remove the computer cover. See “Computer cover” on page 25 3. Remove the front bezel by releasing the three plastic tabs as shown. User Guide...
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4. Remove the front bezel. 5. Align the new front bezel with the holes on the front of the chassis. Chapter 5 CRU replacement...
6. Close the bezel and attach the tabs. 7. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. 2.5-inch storage drive (for selected models) Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive.
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2. Remove the computer cover. See “Computer cover” on page 25. 3. Disconnect the signal cable and the power cable from the storage drive. 4. Remove the screws securing the storage drive to the storage drive bay assembly. 5. Remove the storage drive from the storage drive bay. 6.
8. Connect the signal cable and the power cable to the storage drive. 9. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. Storage drive bay Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Replacement procedure 1.
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5. Release the latch on the storage drive bay and pull slightly. Chapter 5 CRU replacement...
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6. Slide the storage drive bay towards the front of the case and rotate it away from the case. User Guide...
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7. Remove the storage drive bay from the case. 8. Remove the storage drive. Notes: The storage drive will vary depending on your model: • If your model has a 3.5-inch storage drive, see “3.5-inch storage drive” on page 38. •...
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9. Mount the new storage drive bay on the case. User Guide...
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10. Close the storage drive bay and slide it back into place. 11. Push the storage drive bay into the case to engage the latch. Chapter 5 CRU replacement...
12. Connect the signal cable and the power cable to the storage drive. Notes: The storage drive will vary depending on your model: • If your model has a 3.5-inch storage drive, follow step on the illustration. • If your model has a 2.5-inch storage drive, follow step on the illustration.
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• Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks. Replacement procedure 1. Remove the power cord. See “Power cord” on page 24. 2.
Storage drive rubber Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Replacement procedure 1. Remove the power cord. See “Power cord” on page 24. 2. Remove the computer cover. See “Computer cover” on page 25. 3.
M.2 solid-state drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: •...
9. Screw in the M.2 mounting screw. 10. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. Memory modules Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Replacement procedure 1.
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4. Disengage the tabs on the memory modules. 5. Remove the memory module. Chapter 5 CRU replacement...
6. Install the new memory module. 7. Secure the memory module with the tabs. 8. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. Microprocessor heatsink and fan assembly Before you start, read Generic Safety and Compliance Notices, and print the following instructions. User Guide...
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The heatsink might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Note: The images provided are for reference only. The microprocessor heatsink and fan provided with your computer may differ in appearance.
9. Plug the fan power cable into the system board. 10. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. PCI-Express card Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The PCI-Express card might be very hot.
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6. Pull the PCI-Express card away from the PCI-Express slot. 7. Remove the screws holding the PCI-Express card and the PCI-Express card bracket together. 8. Pull the PCI-Express card bracket away from the PCI-Express card. 9. Install the new PCI-Express card into the PCI-Express card bracket. Chapter 5 CRU replacement...
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10. Screw in the PCI-Express card to the PCI-Express card bracket. 11. Install the PCI-Express card into the PCI-Express slot, pressing down until you hear a pop from the tab. 12. Close the latch. 13. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.
PCI-Express card holder Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Replacement procedure 1. Remove the power cord. See “Power cord” on page 24. 2. Remove the computer cover. See “Computer cover” on page 25. 3.
If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury: • Replace only with a battery type recommended by Lenovo. • Keep the battery away from fire.
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4. Disengage the latch. 5. Remove the coin-cell battery. 6. Install the new coin-cell battery and secure it with the latch. 7. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. Chapter 5 CRU replacement...
Power supply assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The power supply might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Replacement procedure 1.
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9. Screw in the power supply assembly mounting screws. 10. Connect the power cable into the system board. 11. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. Chapter 5 CRU replacement...
Use Lenovo Vantage to: • Configure device settings. • Download and install UEFI BIOS, drivers and firmware updates. • Open the Start menu and click Lenovo Vantage. • Secure your computer from outside threats. • Use Windows Search. • Diagnose hardware problems.
Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
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keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify.
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Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
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Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
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이상의 거리에서 사용할 수 있습니다. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.
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• If you select Disabled, press Enter. Then, go to the next step. 4. Press F10 or Fn+F10 to save the changes and exit. When the ErP LPS compliance mode is enabled, you can wake up the computer by doing one of the following: •...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.