How to use the documentation provided Printed sheet This sheet includes instructions for setting up your machine and getting it ready for use. Follow all steps in this sheet before using your machine. Printed manual User's Guide This guide, included as a PDF file in the MultiPASS MP730/700 Setup CD-ROM, includes instructions on functions that can be performed directly from your machine...
Page 5
Type conventions Please read the list below of symbols, terms, and abbreviations used in this guide. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.
Contents 1: Introduction What your machine can do... 1-1 Unpacking your machine ... 1-2 Main components of the machine... 1-3 Operation panel of the machine ... 1-4 2: Document handling Document requirements ... 2-1 Loading documents ... 2-2 Using the platen glass... 2-2 Using the ADF ...
Page 7
Sending the same document to several recipients (sequential broadcasting) ... 8-7 Documents stored in memory ... 8-8 Printing a list of documents in memory ... 8-8 Printing or deleting a document in memory.. 8-8 Checking a document’s details... 8-9 Special dialing...8-10 Dialing through a switchboard...8-10 Switching temporarily to tone dialing ...8-10 Receiving faxes...
Safety information Read this safety information thoroughly before using your machine, and keep it handy in case you need to refer to it later. WARNING • This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor.
Power Supply WARNING • Do not damage or modify the power cord and power plug. Also do not place heavy objects on the power cord, pull on it, or extensively bend it. These actions may cause electrical damage and result in fire or electrical shock.
Page 10
Then contact the Canon Customer Care Center. • Do not use any highly flammable sprays near the machine. If gas from a spray comes into contact with the electrical components inside the machine, it will result in fire.
Page 11
– Containers of water or other liquids such as glasses, vases, or pot plants If water etc. does spill inside the machine, turn off the power immediately, disconnect the power cord and contact the Canon Customer Care Center. • Do not touch the high-voltage electrical parts as this may result in electrical shock.
Page 12
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS NOTE • Canon recommends an individual line following industry standards, e.g., the 2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated extension off a PBX unit without “Call Waiting” can be used with the MultiPASS MP730.
The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Authorized Service Facility locations can be obtained by calling the Canon Customer Care Center.
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS NOTE • Canon recommends an individual line following industry standards [e.g., the 2500 (touch tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension off a PBX unit without “Camp On” signals is also permissible with your MultiPASS MP730.
Page 15
C. Power requirements The power outlet should be a three-prong grounded receptacle (Single or Duplex). It should be independent from copiers, heaters, air conditioners or any electric equipment that is thermostatically controlled. The rated value is 120 volts and 15 amperes. The RJ11-C modular jack should be relatively close to the power outlet to facilitate installation.
Page 16
CANON CANADA INC. 1-800-OK-CANON 24 HOURS A DAY, SEVEN DAYS A WEEK http://www.canon.ca Preface...
Chapter Introduction What your machine can do Thank you for purchasing the Canon MultiPASS MP730 (indicated by the mark MultiPASS MP700. Your machine incorporates the following functions in one simple-to-operate device: Printer ....Print crisp, clear color or black & white documents from your Photo printer .
Unpacking your machine When you unpack your machine, check that you have the following components: • MP730 Machine Fax Model • Tray cover • Ink tanks (Black, cyan, magenta, yellow) NOTE • A USB cable is not included. You must purchase a USB cable (less than 16 machine to a computer.
Main components of the machine Fax model shown here. ADF (Automatic Document Feeder) Fax Model Feeder cover Fax Model Document guides Fax Model r Multi-purpose tray t Tray cover y Automatic sheet feeder Document tray Fax Model Document output slot Fax Model o Document cover Chapter 1...
Operation panel of the machine Fax model shown here. q [Resume] key Resumes an operation after an error is corrected. in the ADF. In Use/Memory light Fax Model Blinks or lights during operation. Lights also when there are documents in the machine’s memory.
Page 22
!4 [Scan] key Scans a document to your computer according to the action selected. !5 [Photo Print] key Switches the machine to photo card print mode. !6 Numeric keys Enter numerical values as well as [Tone] key Fax Model Switches temporarily to tone dialing. !8 [Color] key Sets the machine for color copying and !9 [Stop/Reset] key...
Chapter Document handling Document requirements The documents you load on the platen glass or sending must meet these requirements: Platen glass Document • Special types of paper type • Photographs • Book • Documents that are not Fax Model suitable for the ADF. ×...
Loading documents You can load your document on the platen glass or the type of document and the machine you are using ( Using the platen glass NOTE • Load legal-size documents in the ADF. Fax Model Follow this procedure to load your document on the platen glass: Lift the document cover.
Page 26
The following print media is recommended for use with your machine. Please be sure to follow the guidelines and meet the requirements when loading print media in the multi-purpose tray. Plain Paper You can use normal photocopy paper, Canon Bubble Jet paper (LC-301), or Canon Super White paper (SW-101). Size: • Standard paper: ×...
High Resolution Paper HR-101N This type of paper provides better color reproduction than plain paper. It is suitable for printing business documents that feature graphics, and for photographs. Size: Letter, A4 Quantity: Approx. 80 sheets or maximum stack height of Paper thickness lever position: Left Printer driver setting ([Media Type]): [High Resolution Paper] Use for: Printing from your computer/copying...
Page 28
Photo Paper Pro PR-101 This is thick paper with a treated surface that enhances gloss and provides superior color reproduction. It is ideal for printing high-quality photographs. Also, by using borderless printing, you can print without any white borders. Size: Letter, A4, 4 × 6 in. (101.6 × 152.4 mm), 5 × 7 in. (127.0 × 177.8 mm) Quantity: 10 sheets, 20 sheets (4 ×...
T-Shirt Transfers TR-201 This paper is used to produce iron-on transfers. Size: Letter, A4 Quantity: 1 sheet Paper thickness lever position: Right Printer driver setting ([Media Type]): [T-Shirt Transfer] Use for: Printing from your computer/copying • Load the paper with the side that does not have green lines facing up. •...
–Do not store or display printouts in hot, damp, or humid conditions. Never expose them to heat or direct sunlight. –Store printouts in photo albums, photo frames, or presentation binders to protect them from direct exposure to air or sunlight. –Do not mount printouts in an adhesive-type album as you may not be able to remove them.
Setting the print media size and type For copying and Fax Model in the multi-purpose tray. NOTE • For documents printed from your computer, specify the print media size and type on your computer Software Guide). • For photo printing, specify the print media size as described in Chapter 4. Follow this procedure to set the print media size and type: Press [Copy] or Fax Model...
Loading print media Loading paper Follow this procedure to load paper in the multi-purpose tray: Remove the tray cover. Place a stack of paper (print side up) in the multi-purpose tray q. Pinch the paper guide A and adjust to the width of the stack IMPORTANT •...
Page 33
If the edges of the envelope are inflated or are curling up, place the envelope on a desk and with a pen press down on it moving from the center toward the edges of the envelope. • Ensure that no curl or puff exceeds Place the stack of envelopes (print side up) in the multi-purpose tray q.
Loading banner paper NOTE • Always leave an extra sheet at the end of the banner—just in case the type runs over. • Printing on banner paper may require considerable amounts of ink, so use new ink tanks if necessary. •...
• You cannot use Smart media that has less than 2 MB of memory. NOTE • The above cards are acceptable for this machine. However, due to varying specifications, Canon cannot guarantee that all card brands will be fully compatible.
Inserting/removing a memory card Inserting a memory card Follow this procedure to insert a memory card into the machine: IMPORTANT • The machine only recognizes one memory card at a time. Do not insert memory cards into both slots or the same slot at the same time as the machine will not recognize them. •...
Removing a memory card Follow this procedure to remove a memory card from the machine: CAUTION • Do not remove the memory card or turn off the machine when the indicator light is blinking as this may damage the data in the memory card. IMPORTANT •...
Printing methods There are different methods for printing photographs from a memory card. Follow this general procedure to print photographs: Print an index ( photographs in the memory card. • Note the number below the photograph(s) you want to print. All frames p.
Printing an index This printing method prints thumbnails of the photographs in a memory card. An index is useful to see small versions of all photographs in a memory card without having to print each photograph individually. When you print an index, a number A is assigned to each thumbnail. You will need these numbers to select the photographs you want to print in a larger format.
Use [2 2 2 ] or [3 3 3 3 ] to select the print media type. • Select from the following: – <PHOTO PAPER PRO> – <PLAIN PAPER> • If you selected <4" × 6"> or <5" × 7"> in step 8, you can only select <PHOTO PAPER PRO>. Press [Set].
Page 42
Use [2 2 2 ] or [3 3 3 3 ] to select the print media size. • Select: – <LTR> for letter-size print media. – <4" × 6"> for card-size print media. – <5" × 7"> for card-size print media. –...
Printing a single frame This printing method prints a specified single photograph from a memory card. In order to select the photograph you want to print, you will need to print the index and note the number assigned to the photograph. To print an index, see p. 4-5. Without a border Follow this procedure to print a single photograph from a memory card: Load the correct print media in the multi-purpose tray.
Page 44
Use [2 2 2 ] or [3 3 3 3 ] to select the print media size. • Select: – <LTR> for letter-size print media. – <4" × 6"> for card-size print media. – <5" × 7"> for card-size print media. –...
Printing a range of frames This printing method prints a range of photographs in sequence from a memory card. In order to select the photographs you want to print, you will need to print the index and note the numbers assigned to them. To print an index, see p. 4-5. Without borders Follow this procedure to print selected photographs from a memory card: Load the correct print media in the multi-purpose tray.
Page 46
Use [2 2 2 ] or [3 3 3 3 ] to select the print media size. • Select: – <LTR> for letter-size print media. – <4" × 6"> for card-size print media. – <5" × 7"> for card-size print media. –...
DPOF (Digital Print Order Format) printing This printing method prints photographs according to the Digital Print Order Format (DPOF) settings specified on your digital camera. The machine supports the following DPOF functions: • Specified frames printed • Print style (individual photographs, index) •...
Page 48
Press [Set]. S E L E C T P A P E R T Y P E P H O T O P A P E R P R O Use [2 2 2 ] or [3 3 3 3 ] to select the print media type. •...
Setting vivid photo printing Enabling this setting will make photographs appear more vibrant, especially blues and greens. It is also effective for photographs that were not taken with the correct exposure. Enable or disable this setting before printing photographs from a memory card. NOTE •...
Press [Set]. P R I N T P H O T O D A T E Use [2 2 2 ] or [3 3 3 3 ] to select <ON> to enable date printing or <OFF> to disable it. Press [Set]. •...
Page 51
Press [Set]. C A R D P R O T E C T 2 ] or [3 3 3 3 ] to select <ON> to disable overwriting or <OFF> to enable overwriting. Use [2 2 Press [Set]. Press [Stop/Reset] to return to standby mode. Press [Copy], [Fax], or [Scan] to select a mode other than photo print mode.
Chapter Copying Documents you can copy For information on the types of documents you can copy, their requirements, and details on loading them, see Chapter 2. Making copies Follow this procedure to make color or black & white copies: Load the document on the platen glass or •...
Adjusting the image quality (resolution) Refer to Making copies on p. 5-1 and in step 4, adjust the image quality as follows: Press [Image Quality]. 2 ] or [3 3 3 3 ] to select the image quality. Use [2 2 •...
Reducing or enlarging a copy You can reduce or enlarge copies in three different ways: using preset copy ratios, using custom copy ratios, or automatically reducing or enlarging an image to fit on the print media size selected. NOTE • For legal-size documents, the lowermost section of the document may not be copied. Using preset copy ratios Refer to Making copies on p.
Advanced copy features Copying two pages on a single page This feature allows you to reduce two pages to fit onto one page. NOTE • Before using this feature, print or delete any documents in memory you no longer need. This will maximize the amount of memory available for this feature.
Borderless copying This feature allows you to copy colored images that fill the entire page without borders. NOTE • You can only use the platen glass with this feature. • Use specialty papers with this feature ( • You can only use this feature when the print media size setting is set to <LTR>, <4" × 6">, <5" × 7">, or <A4>.
Press [Start]. NOTE • You can select the width cropped from the borders of the original image ( <EXTENSION AMOUNT>, p. 13-5). Repeating an image on a page This feature allows you to copy an image several times onto a single page. You can set the machine to automatically select the number of times it repeats the image p.
Page 58
Copying your image Follow this procedure to automatically or manually repeat an image on a page: Load the document on the platen glass or • If you will be selecting the <AUTO> setting to automatically select the number of repeats, Fax Model load your document on the platen glass.
Creating a mirror image This feature allows you to make a mirror copy of a document. Use this feature when copying onto T-shirt transfers so that the image appears the right way when ironed onto fabric. Follow this procedure to make a mirror copy: Load the document on the platen glass or Press [Copy].
Shrinking an image to fit the page If the original image fills the entire page, this feature will slightly reduce the image so that it fits on the output print media. Same size print media NOTE • Your original document and the print media loaded in the multi-purpose tray must be the same size. For details on setting the print media size, see p.
Chapter Registering information in your machine Guidelines for entering numbers, letters, and symbols Follow this procedure when you come to a step that requires you to enter a name or number: Press [T T T T ] to switch to letter mode (:A) or number mode (:1). •...
Registering required sender information In the United States, FCC rules governing the use of facsimile equipment state that your fax/ telephone number, personal name or company name, and date and time of transmission must be printed on every facsimile transmission. Your machine has been designed to print this information at the top of every fax you send.
Entering the sender information IMPORTANT • If your machine is connected to a computer and you start the computer or disconnect and connect the USB cable, the date and time will be read from your computer. Follow this procedure to enter the sender information: Press [Menu].
Setting the telephone line type Before using your machine, make sure you have set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For ISDN or ADSL connections, contact the telephone company or service provider to confirm your line type.
Setting daylight saving You can set your machine to automatically change the time for daylight saving by registering the day and time that daylight saving begins and ends. Follow this procedure to enable/disable the daylight saving. Press [Fax]. Press [Menu]. 2 ] or [3 3 3 3 ] to select <USER DATA>.
Page 67
Press [Set] twice. D A Y 2 ] or [3 3 3 3 ] to select the day when daylight saving starts. Use [2 2 Press [Set] twice. T I M E Use the numeric keys to enter the time (in 24-hour format) when daylight saving compensation is made.
Chapter Speed dialing Speed dialing methods Speed dialing allows you to dial fax/telephone numbers by simply pressing one or a few keys. The following speed dialing methods are available: One-touch speed dialing Register a fax/telephone number for one-touch speed dialing ( p.
Registering one-touch speed dialing Before you can use one-touch speed dialing ( numbers. Follow this procedure: Press [Menu]. 2 ] or [3 3 3 3 ] to select <USER DATA>. Use [2 2 Press [Set] three times. 1 - T O U C H S P D D I A L 0 1 = Use [2 2 2 ] or [3 3 3...
Changing or deleting an entry Follow the procedure for registering one-touch speed dialing ( To change a registered number: In step 6, use [2] to delete the registered number, then use the numeric keys to enter the new number. To change a registered name: In step 8, use [2] to delete the registered name, then use the numeric keys to enter the new name.
Registering coded speed dialing Before you can use coded speed dialing ( p. 7-8), you need to register the recipients’ numbers. Follow this procedure: Press [Menu]. 2 ] or [3 3 3 3 ] to select <USER DATA>. Use [2 2 Press [Set] twice.
Changing or deleting an entry Follow the procedure for registering coded speed dialing ( To change a registered number: In step 8, use [2] to delete the registered number, then use the numeric keys to enter the new number. To change a registered name: In step 10, use [2] to delete the registered name, then use the numeric keys to enter the new name.
Registering group dialing Before you can use group dialing ( Follow this procedure: NOTE • You can only group numbers that have already been registered for one-touch or coded speed dialing ( pp. 7-2, 7-4). Press [Menu]. 2 ] or [3 3 3 3 ] to select <USER DATA>.
Use the numeric keys to enter a name for the group (max. 16 characters, including spaces). • For details on how to enter or delete characters, see p. 6-1. • The name you enter here will appear in speed dialing lists. Press [Set].
Using speed dialing Using speed dialing is easy. Simply do the following when you want to dial a number or group registered for speed dialing: One-touch speed dialing: Coded speed dialing: For a group registered for one-touch speed dialing: Press the one-touch speed dialing key assigned to the group you want to dial (see One-touch speed dialing above).
Printing speed dialing lists You can print lists of the recipients registered for speed dialing. You may want to keep these lists near your machine to refer to them when dialing. Follow this procedure to print speed dialing lists: Press [Fax]. Press [Menu].
Chapter Sending faxes Documents you can fax For information on the types of documents you can fax, their requirements, and details on loading them, see Chapter 2. Sending methods There are two methods of sending faxes from your machine: Memory sending ( below) Manual sending ( p.
Manual sending Use manual sending when you want to talk to the recipient before sending a document, or if the recipient does not have a fax machine that can receive automatically. NOTE • With manual sending, you cannot use the platen glass to send documents. •...
Improving faxed images There are several settings that allow you to improve the quality of faxed documents. Setting color or black & white transmission Follow the procedure for sending a document ( as follows when required to do so: For color sending: Press [Color] to turn on its light. For black &...
Adjusting the scan exposure Exposure is the degree of difference between light and dark. A high exposure setting will make blacks darker and whites brighter, whereas a low exposure setting will make the differences between black and white less marked. Follow the procedure for sending a document ( when required to do so: Press [Exposure].
Redialing a busy number There are two methods of redialing: Manual redialing and Automatic redialing. Manual redialing Press [Redial/Pause] to redial the last number entered with the numeric keys. To cancel manual redialing: Press [Stop/Reset]. Automatic redialing When using memory sending to send a document and the recipient’s line is busy, your machine will redial the number after an interval.
Page 83
Use [2 2 2 ] or [3 3 3 3 ] to select <AUTO REDIAL>. Press [Set]. A U T O R E D I A L 2 ] or [3 3 3 3 ] to select <ON> to enable automatic redialing or <OFF> to disable it. Use [2 2 If you selected <OFF>...
Sending the same document to several recipients (sequential broadcasting) Your machine allows you to send the same document to a maximum of 111 recipients in one operation. You can dial the recipients’ numbers using any of the following dialing methods: •...
Documents stored in memory NOTE • If there are no documents stored in memory, the machine will revert to standby mode when you select <MEMORY REFERENCE>. Printing a list of documents in memory The machine can print a list of documents stored in memory (DOC. MEMORY LIST) showing the transaction number (TX/RX NO), transaction mode, recipient name, number of pages, date, and set time of each document.
• If printing a document, press [T T T T ] to print the first page only, or [#] to print all pages of the document. • If deleting a document, press [T T T T ]. To continue printing or deleting other documents in memory, repeat the procedure from step 7.
Special dialing Dialing through a switchboard A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your machine is connected through a PBX or other telephone switching system, you have to dial the outside line access number first, and then the number of the party you are calling. Switching temporarily to tone dialing Many information services for banks, airline reservations, hotel reservations, etc.
Chapter Receiving faxes Setting the receive mode Follow this procedure to set the receive mode: Press [Fax]. Press [Menu]. Press [Set]. R E C E I V E M O D E F A X / T E L A U T O S W Use [2 2 2 ] or [3 3 3 3 ] to select the receive mode:...
Receiving both faxes and voice calls automatically: FAX/TEL AUTO SW Choose this mode if: • you only have one telephone line for both fax and telephone use. • you want to receive faxes automatically as well as voice calls. You will need to: •...
Receiving with a DRPD (Distinctive Ring Pattern Detection) service: DRPD Choose this mode if: • you only have one telephone line for both fax and telephone use. • you want to receive faxes automatically as well as voice calls. • you have subscribed to a DRPD (Distinctive Ring Pattern Detection) service with your telephone company.
Press [Set]. D R P D : S E L E C T F A X D O U B L E R I N G Use [2 2 2 ] or [3 3 3 3 ] to select the ring pattern that your telephone company assigned to your fax number.
Receiving when an answering machine is connected: ANS.MACHINE MODE Choose this mode if: • you only have one telephone line for both fax and telephone use. • you want to receive faxes automatically and receive voice messages on your answering machine.
Chapter Reports and lists Summary of reports and lists The table below shows the reports and lists that can be printed from your machine. Refer to the pages indicated for more details. Report or List USER’S DATA LIST Lists the current settings of your machine and the registered sender information.
ACTIVITY REPORT Printing the ACTIVITY REPORT The machine is factory-set to print an ACTIVITY REPORT after every 20 transactions. If you want to print an ACTIVITY REPORT before it is automatically printed, follow this procedure: Press [Fax]. Press [Menu]. 2 ] or [3 3 3 3 ] to select <REPORTS/LISTS>.
Adjusting the TX REPORT setting Your machine can print a TX (transmission) report after sending a document. You can set it to print every time it sends a document, or only when an error occurs. Alternatively, you can disable printing of a report. Follow this procedure to adjust this setting: Press [Menu].
Adjusting the RX REPORT setting Your machine can print an RX (reception) report after receiving a document. You can set it to print every time it receives a document, or only when an error occurs. Alternatively, you can disable printing of a report. Follow this procedure to adjust this setting: Press [Menu].
Printing the USER’S DATA LIST The USER’S DATA LIST allows you to check the current settings of your machine as well as the registered sender information ( Follow this procedure to print the USER’S DATA LIST: Press [Fax]. Press [Menu]. 2 ] or [3 3 3 3 ] to select <REPORTS/LISTS>.
• Keep the printhead and ink tanks out of the reach of children. If a child inadvertently ingests ink, consult a physician immediately. • Damage caused by using refilled ink tanks is not covered by Canon’s warranty. To ensure optimum printing results and to avoid printing problems, Canon recommends using original Canon ink tank only.
Replacing an ink tank This section describes how to replace an ink tank. Before replacing an ink tank, be sure to read the section When to replace an ink tank ( CAUTION • Do not replace ink tanks while the machine is printing or performing another operation. Follow this procedure to replace an ink tank: Make sure the power is turned on.
If there is no improvement. Step 4 Replace the ink tank(s) ( If there is no improvement. The printhead may be damaged. Contact the Canon Customer Care Center. Chapter 11 Step 1 p. 11-4). The printhead is misaligned. Align the printhead ( p.
Printing the nozzle check pattern The nozzle check pattern shows if each printhead nozzle is operating properly. NOTE • You can also print the nozzle check pattern from your computer ( Software Guide). Follow this procedure to print the nozzle check pattern from the machine: Load letter-size plain paper in the multi-purpose tray.
Aligning the printhead To align the printhead after you have just installed it, follow the procedure in the Set-Up Sheet. If you have printed the nozzle check pattern ( needs aligning, align it from the operation panel ( Guide). Follow this procedure to align the printhead from the operation panel: Load letter-size plain paper in the multi-purpose tray.
Page 105
When the horizontal pattern has been adjusted, the machine will print a vertical pattern. In column L on the printout, note which box has the most solid image. Note the value next to this box and use [2 2 C H A N G E V V A L U E GOOD SAMPLE Most solid Press [Set].
Cleaning your machine This section describes the necessary cleaning procedures for your machine. CAUTION • Be sure to turn off the power and disconnect the power cord before cleaning the machine. • Print any documents stored in memory before disconnecting the power cord, since Fax Model documents in memory are erased when the power is disconnected ( p.
CAUTION • Do not touch the round shaft A, transparent film B, film cable C, ink absorber (sponge part) D, or any metal parts. Use a dry cloth to wipe away any stray drops of ink, scraps of paper, and dust, especially from the black panel E.
When you are finished, close the feeder cover until it clicks. Reconnect the power cord and turn on the power. Cleaning the roller Clean the roller when envelopes do not feed correctly. Follow this procedure to perform roller cleaning: Remove any print media from the multi-purpose tray. Press [Menu].
If you have other applications open, quit all of these and try reinstalling the software. 3. Have you installed an earlier version of the software (version 4.4 or earlier)? (Is Canon MultiPASS registered as the startup item in the Start menu program?) Remove the old version of the software following the instructions in the Software Guide of that version and try reinstalling the new version.
Cannot use the software after upgrading to Windows XP. If the software was installed in Windows 98/Me/2000 and you upgraded to Windows XP without removing the software, the machine may not be able to be recognized. Remove the software and then reinstall it ( Software Guide).
Page 112
7. Is there an application error or General Protection Fault error displayed on the computer? Is the application you are using to print with compatible with the operating system? Refer to the application’s documentation. If the application is not compatible, generally you will be unable to print.
Paper curls. 1. Remove the printed page after 30 to 60 seconds. The paper may curl if you use thin paper and print images that use a large quantity of ink such as photographs or pictures. Leave the printed page in the paper output tray for 30 to 60 seconds and remove when the ink has dried. 2.
The ink empty message is displayed differently on the printer status monitor than how it is displayed on the machine’s LCD. While you are printing from your computer, if the ink empty message is displayed on the printer status monitor and on the machine’s LCD, press [Resume] on the machine and cancel the job. On the printer status monitor, the message changes to [Ink low] and you can continue printing for a short period of time.
Copy quality is poor (or documents are printed with streaks). 1. Are you copying a document or photograph printed from your machine? Image quality may be poor when you copy a document or photograph printed from your machine. Try printing the photograph from the memory card, or the document from your computer. 2.
Page 116
2. Double click [Scanners and Cameras]. (Windows XP: In the [Control Panel] window, click [Printers and Other Hardware], then [Scanners and Cameras].) 3. In the [Scanners and Cameras] window, if [Canon MP730] or [Canon MP700] (Windows XP: [WIA Canon MP730] or [WIA Canon MP700]) is present, the machine is recognized. If not, remove the...
Page 117
The image you have scanned looks dirty (or documents are printed with streaks). 1. If the image looks grainy, increase the scan resolution ( Software Guide). 2. Display the image at 100%. Some applications do not display an image well at small sizes. Try displaying the image at 100% magnification.
Problems receiving faxes See below if you are having problems receiving faxes. Cannot receive a fax, cannot print a fax. 1. Is there anything displayed in the LCD? If nothing is displayed, see p. 12-14. 2. Is the Alarm light blinking? If it is blinking, see p.
Cannot receive faxes automatically. 1. Is <FaxTel>, <FaxOnly>, <DRPD>, or <AnsMode> receive mode displayed on the bottom left of the LCD? If <Manual> is displayed, you cannot receive faxes unless you pick up the handset and either press [Start] or dial the remote receiving ID. If you want to receive faxes automatically which means not having to do anything when you are sent a fax, set the receive mode to <FAX/TEL AUTO SW>, <FAX ONLY MODE>, <DRPD>, or <ANS.MACHINE MODE>...
Problems sending faxes See the items marked with machine. See the items marked with your computer. Cannot send a fax. 1. Is the machine making a noise and is the In Use/Memory light blinking? The telephone line is connected to the t jack. Reconnect to the L jack ( 2.
Repeated errors occur when you send a fax. 1. Reduce the transmission start speed ( If there is a bad line or connection, reducing the transmission start speed may correct the error. Telephone problems See below if you have problems using the telephone. Cannot dial.
Page 122
“?” is printed in the index. Yellow “?”: The photograph data is large. Printing of this photograph may take a long time when printing in single frame, frame range, or all frame mode. Red “?”: The photograph data is damaged and cannot be printed on your machine. Cannot write to the memory card (write protect error displayed in Windows).
In Windows Explorer, you cannot display [Thumbnails] (Windows 2000). In Windows 2000, if you display the contents of a memory card in Windows Explorer, and change the display to [Thumbnails] on the [View] menu, the images may not display and the computer may freeze.
If the power disconnects unexpectedly User data and speed dialing settings are stored using the internal battery if there is a power failure or if you accidentally disconnect the power cord. However, all documents stored in memory will be deleted. If the power disconnects, the following will apply: •...
Gently gather the jammed paper to the center of the opening and then remove it. CAUTION • Be careful not to touch the components inside the machine. • If the jammed paper tears while you are pulling and you cannot remove the torn pieces, turn the machine off then on with the [ON/OFF (1 sec.)] key.
Page 126
Open the feeder cover. Raise the paper release lever A and slide the page under the roller towards the feeder cover. Pull out the jammed page from the ADF. Lower the paper release lever A, then close the feeder cover. •...
If the problem has been resolved, the Alarm light will turn off. If the Alarm light still lights even after you have turned the power on again Contact the Canon Customer Care Center. Error codes are printed in the ACTIVITY REPORT.
LCD messages Message (Error code) Cause Fax Model AUTO REDIAL The machine is waiting to redial the other party’s number because the line was busy or the recipient did not answer when you tried to send a document. Bk INK EMPTY The black ink tank in the printhead is empty.
Page 129
Then press [Resume] and start again. If the message does not clear after pressing [Resume], contact the Canon Customer Care Center. Contact the Canon Customer Care Center to have the waste ink tank replaced immediately.
Page 130
Message (Error code) Cause INSERT PHOTO CARD There is no memory card in the memory card slot. INVALID KEY/SETTING An invalid key was pressed or an invalid setting was selected. LOAD PAPER The multi-purpose tray is empty. Load paper in the multi-purpose tray. (PRESS START KEY) M INK EMPTY The magenta ink tank in the...
Page 131
Check the data on the memory card in your digital camera. Try switching to another mode or turning the machine off and on. If the message remains, contact the Canon Customer Care Center. Install the printhead. Load paper in the multi-purpose tray, replace the ink tank(s), or clear the paper jam.
Canon Customer Care Center. CAUTION • If the machine makes strange noises, emits smoke or strange smells, unplug it immediately and contact the Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself. IMPORTANT •...
Chapter Machine settings Printing a list to check the current settings Before changing any settings, you can print the USER’S DATA LIST to check the current settings of your machine. For details, see p. 10-5. Accessing the machine settings Follow this procedure to change a setting: Refer to the lists on the following pages to find the setting you want to change.
Settings NOTE • Default settings are shown in bold type. Menu: SPECIAL COPY Name Description 1. 2 on 1 Copies two pages on one page (letter- or A4-size only). — Copies without any borders (letter-, 4” × 6”-, 5” × 7”-, or 2.
Menu: USER DATA Name 1. TEL REGISTRATION Fax Model 1. 1-TOUCH SPD DIAL 2. CODED SPEED DIAL 3. GROUP DIAL 2. FAX SETTINGS Fax Model 1. USER SETTINGS 1. DATE & TIME 2. DATE SETUP 3. UNIT TELEPHONE # Enters the fax/telephone number printed on faxes you 4.
Page 137
Name Description 3. ACTIVITY REPORT Enables/disables automatic printing of an ACTIVITY REPORT after every 20 transactions. 3. TX SETTINGS — 1. ECM TX* Enables/disables Error Correction Mode (ECM) during sending. 2. MID PAUSE SET Selects the pause length when you press [Redial/Pause]. 2 SEC (1 to 15) 3.
Name Description 4. INCOMING RING If you select <FAX/TEL AUTO SW>, <DRPD>, or <FAX ONLY MODE> as the receive mode, enables/disables ringing for fax calls. (A telephone must be connected to your machine for ringing to occur.) RING COUNT If you select <ON>, selects the number of rings for fax calls.
Menu: RECEIVE MODE Fax Model Name Description FAX/TEL AUTO SW Selects <FAX/TEL AUTO SW> receive mode. FAX ONLY MODE Selects <FAX ONLY MODE> receive mode. DRPD Selects <DRPD> receive mode. MANUAL MODE Selects <MANUAL MODE> receive mode. ANS.MACHINE MODE Selects <ANS.MACHINE MODE> receive mode. Menu: MEMORY REFERENCE Fax Model These settings can only be accessed when there is a document in memory.
Menu: PHOTO PRINT MODE Name Description 1. PHOTO PRINT MODE INDEX — SELECT PAPER SIZE Selects the print media size for the index. SELECT PAPER TYPE Selects the print media type for the index. ALL FRAMES — SELECT PAPER SIZE Selects the print media size for the photographs.
Page 141
Name Description DPOF — SELECT PAPER SIZE Selects the print media size for the photographs. SELECT PAPER TYPE Selects the print media type for the photographs. BORDERLESS PRINT If you select <PHOTO PAPER PRO>, enables/disables borderless printing for the photographs. 2.
Appendix General specifications Power source Power consumption Weight (Components attached) Dimensions Environmental conditions Liquid Crystal Display (LCD) Display languages Applicable standards ADF capacity Fax Model Multi-purpose tray capacity Appendix Specifications 120 V/60 Hz • Maximum: Approx. 39.1 W Approx. 51.5 W Fax Model •...
Page 143
Printable areas Specifications Note on printing area illustrations: Printing area: Canon recommends that you print within (dark shade) this area. Printable area: The area where it is possible to print. (light shade) However, printing in this area can adversely affect print quality or paper feed precision.
!/ 8 " (3.4 mm) !/ 8 " (3.4 mm) Scanned area Ink specifications Ink tank colors/capacity * 1500 characters per page, normal text, at standard and plain paper mode with XP printer driver. ** Based on printing the ISO JIS-SCID No. 5 pattern at standard and plain paper mode with XP printer driver. Appendix •...
(Based on ITU-T No.1 Chart, standard mode.) • Color: Approx. 1 minute/page at 33.6 Kbps, ECM-JPEG, transmitting from memory (Based on Canon COLOR FAX TEST SHEET.) • UHQ™ (Ultra High Quality) image enhancement • Halftones: 64 levels of gray • Density adjustment: 3 levels Transmission/reception: 250 pages (Based on ITU-T No.1 Chart, standard mode.)