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• For Mac OS:
Make sure your machine's name is selected in Printer in the Print dialog.
Note
• To make the machine the one selected by default, select the machine for Default printer.
Set correct printer port. (Windows)
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Make sure the correct printer port is set.
1. Log in using an account with administrator privileges.
2. Make the following settings.
• In Windows 10, right-click Start button and select Control Panel > View devices and printers.
• In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Hardware
and Sound > Devices and Printers.
• In Windows 7, select Devices and Printers from Start menu.
• In Windows Vista, select Start menu > Control Panel > Hardware and Sound > Printers.
• In Windows XP, select Start menu > Control Panel > Printers and Other Hardware > Printers and
Faxes.
3. Open printer driver properties.
• In Windows 10, Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series Printer" icon
(where "XXX" is your machine's name), and then select Printer properties.
• In Windows Vista or Windows XP, right-click "Canon XXX series Printer" icon (where "XXX" is your
machine's name), and then select Properties.
4. Click Ports tab to check port settings.
Make sure a port named "USBnnn" (where "n" is a number) with "Canon XXX series Printer" appearing in
Printer column is selected for Print to the following port(s).
Note
• When the machine is used over LAN, the port name of the machine is displayed as
"CNBJNP_xxxxxxxxxx". "xxxxxxxxxx" is the character string generated from the MAC address or a
character string specified by the user when setting up the machine.
• If setting is incorrect:
Reinstall the MP Drivers from the Setup CD-ROM or the Canon website.
• If printing does not start even though the machine is connected to the computer using a USB cable and
the port named "USBnnn" is selected:
In Windows 10, click Start button and select All apps, Canon Utilities, Canon My Printer, Canon My
Printer, and then select Diagnose and Repair Printer. Follow the on-screen instructions to set the
correct printer port, and then select your machine's name.
In Windows 8.1 or Windows 8, select My Printer on Start screen to start My Printer. If My Printer is
not displayed on Start screen, select Search charm, and then search for "My Printer".
Set the correct printer port on Diagnose and Repair Printer. Follow the on-screen instructions to set
the correct printer port, and then select your machine's name.
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Troubleshooting
