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5100
Cause
Printer error has occurred.
What to Do
Cancel printing and turn off the machine.
Check the following:
• Make sure cartridge holder motion is not impeded by stabilizer, jammed paper, etc.
Remove any impediment.
• Make sure the cartridges are properly installed.
Turn the machine back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• When clearing an impediment to cartridge holder motion, be careful not to touch clear film (A), white
belt (B), or tubes (C).
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
613
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Troubleshooting
