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IdeaCentre AIO 5

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Summary of Contents for Lenovo IdeaCentre AIO 5 27IMB05 F0FA

  • Page 1 User Guide IdeaCentre AIO 5...
  • Page 2 • Setup Guide First Edition (April 2020) © Copyright Lenovo 2020. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...
  • Page 3: Table Of Contents

    Connect to an external display ..Call Lenovo ....Before you contact Lenovo ..
  • Page 4 User Guide...
  • Page 5: About This Documentation

    • Depending on the version of operating systems and programs, some user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice. Lenovo makes constant improvements on the documentation of your computer, including this User Guide. To get the latest documentation, go to: https://pcsupport.lenovo.com...
  • Page 6 User Guide...
  • Page 7: Chapter 1. Meet Your Computer

    1. Place your phone at the center of the pad to start charging. 2. Remove the phone from the pad to stop charging. 6. Wireless charging pad** Note: If the indicator blinks amber, adjust the phone's position and remove any metal object on or near the pad. © Copyright Lenovo 2020...
  • Page 8 7. Internal speakers Enable you to experience high-quality sound. The indicator shows the charging status of a phone that supports wireless charging. • Blinking white: The phone is being charged. • Solid white: The phone is fully charged. 8. Wireless charging indicator** •...
  • Page 9: Rear

    Rear 24-inch models Switch between PC mode and monitor mode manually. 1. PC/Monitor mode switcher Receive audio and video signals to the computer. For more information, see 2. HDMI 1.4 in connector https://www.hdmi.org/manufacturer/hdmi_1_4/index.aspx Connect to a local area network (LAN). When the green indicator is on, the 3.
  • Page 10 Supported cards: • Secure Digital (SD) card • Secure Digital eXtended-Capacity (SDXC) USH-1 card • Secure Digital High-Capacity (SDHC) USH-1 card 7. 3 in 1 SD card slot Note: Your computer does not support the content protection for recordable media (CPRM) feature for the SD card. See “Use a media card ”...
  • Page 11 (USB 3.2 and 3 A. Gen 1) • Transfer data at USB 3.1 speed, up to 5 Gbps. • Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories Chapter 1 Meet your computer...
  • Page 12 Supported cards: • Secure Digital (SD) card • Secure Digital eXtended-Capacity (SDXC) USH-1 card • Secure Digital High-Capacity (SDHC) USH-1 card 7. 3 in 1 SD card slot Note: Your computer does not support the content protection for recordable media (CPRM) feature for the SD card. See “Use a media card ”...
  • Page 13: Bottom

    Bottom Enable you to insert or remove the storage drive. You can use the latch to lock or 1. Storage drive door* unlock the storage drive door. Enable you to experience high-quality sound. 2. Internal speakers (2) Lock cables of external devices to your computer through a cable clip to keep 3.
  • Page 14: Features And Specifications

    Features and specifications 1. Right-click the Start button to open the Start context menu. Hardware configuration 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. • AIO 5 24IMB05: 90 W/120 W/150 W Power supply • AIO 5 27IMB05: 120 W/150 W/170 W •...
  • Page 15: Statement On Usb Transfer Rate

    • Bluetooth Network features • Ethernet LAN • Wireless LAN • PC/Monitor mode switcher • Wireless charging pad** Other features • Infrared camera/integrated camera • Modern standby** • Storage drive door** * optional ** for selected models Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed...
  • Page 16 User Guide...
  • Page 17: Chapter 2. Get Started With Your Computer

    “Administrator” type. With an Administrator account, you can create additional user accounts or change account types by doing the following: 1. Open the Start menu and select Settings ➙ Accounts ➙ Family & other users. © Copyright Lenovo 2020...
  • Page 18: Windows User Interface

    2. Follow the on-screen instructions. Microsoft account You can also log in to the Windows operating system with a Microsoft account. To create a Microsoft account, go to the Microsoft sign-up page at https://signup.live.com and follow the on- screen instructions. With a Microsoft account, you can: •...
  • Page 19: Connect To Networks

    Access Lenovo Vantage Open the Start menu and click Lenovo Vantage. You also can type Lenovo Vantage in the search box. To download the latest version of Lenovo Vantage, go to Microsoft Store and search by the app name.
  • Page 20: Use The Multi-Touch Screen (For Selected Models)

    • The available features vary depending on the computer model. • Lenovo Vantage makes periodic updates of the features to keep improving your experience with your computer. The description of features might be different from that on your actual user interface.
  • Page 21 Tap and hold Open a shortcut menu. Slide Scroll through items, such as lists, pages, and photos. Drag an item to the location you want Move an object. Move two fingers closer together Zoom out. Chapter 2 Get started with your computer...
  • Page 22 Move two fingers farther apart Zoom in. Swipe in from the right edge Open the action center to see your notifications and quick actions. Swipe in from the left edge View all your open windows in task view. • Swipe downwards shortly from the top edge (for full-screened app or when your computer is in the tablet mode) Show a hidden title bar.
  • Page 23: Use Multimedia

    Tips • Turn off the computer before cleaning the multi-touch screen. • Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi-touch screen. Do not apply solvents to the cloth. •...
  • Page 24 If your computer cannot detect the external display, right-click an empty area of the desktop, and then click Display settings ➙ Detect. Connect to a wireless display ® To use a wireless display, ensure that both your computer and the external display support the Miracast feature.
  • Page 25: Chapter 3. Explore Your Computer

    Open the Start menu, and then click Settings ➙ Devices ➙ Bluetooth & other devices. b. Turn on the Bluetooth switch. 2. Click Add Bluetooth or other device ➙ Bluetooth. 3. Select a Bluetooth device, and then follow the on-screen instructions. © Copyright Lenovo 2020...
  • Page 26: Use The Optical Drive

    Your Bluetooth device and computer will automatically connect the next time if the two devices are in range of each other with Bluetooth turned on. You can use Bluetooth for data transfer or remote control and communication. Use the optical drive If your computer has an optical drive, read the following information.
  • Page 27: Purchase Accessories

    Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more. To shop at Lenovo, go to https://www.lenovo.com/accessories...
  • Page 28 User Guide...
  • Page 29: Chapter 4. Troubleshooting And Recovery

    4. Run the diagnostic program. 5. Recover your operating system. See “Recovery” on page 31. 6. If the problem persists, contact Lenovo. See Chapter 6 “Help and support” on page 43. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.
  • Page 30: Startup Problems

    Startup problems Problem Solution • Ensure that the power cord is correctly connected to the rear of the computer and to a working electrical outlet. • If the computer has a secondary power switch on the rear of the The computer does not start up when you computer, ensure that it is switched on.
  • Page 31: Screen Problems

    Screen problems Problem Solution • The computer voltage matches the voltage available at the electrical outlet for your country or region. • Press a key to exit the screen saver. • Press the power button to wake the computer from sleep or The screen goes blank while the computer is hibernation mode.
  • Page 32: Audio Problems

    Audio problems Problem Solution • If you are using powered external speakers that have an On/Off control, ensure that: – The On/Off control is set to the On position. – The speaker power cable is connected to a properly grounded, functional ac electrical outlet.
  • Page 33 Problem Solution • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in UEFI BIOS. • Enable the Ethernet LAN adapter. 1. Go to Control Panel and view by large icons or small icons. 2.
  • Page 34 Problem Solution • Enable the Bluetooth feature in UEFI BIOS. • Enable all Bluetooth devices. 1. Right-click the Start button to open the Start context menu. 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. 3. Expand Bluetooth to display all Bluetooth devices. Right-click each Bluetooth device, and then click Enable device.
  • Page 35: Performance Problems

    Performance problems Problem Solution Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the disk-defragmentation process might take up to several hours. 1. Close any open programs and windows. 2. Open the Start menu. Excessive fragmented files exist on the 3.
  • Page 36: Storage Drive Problems

    Storage drive problems Problem Solution • Ensure that the signal cables and power cables for all the storage drives are connected correctly. • Ensure that the computer is configured correctly to support the storage drives. Some or all storage drives are missing from –...
  • Page 37: Serial Connector Problems

    Recovery This section introduces the recovery information of the Windows 10 operating system. Ensure that you read and follow the on-screen recovery instructions. The data on your computer might be deleted during the recovery process.
  • Page 38: Restore System Files And Settings To An Earlier Point

    Restore system files and settings to an earlier point 1. Go to Control Panel and view by large icons or small icons. 2. Click Recovery ➙ Open System Restore. Then, follow the on-screen instructions. Restore your files from a backup Note: If you use the File History tool to restore your files from a backup, ensure that you backed up your data earlier with the tool.
  • Page 39: Update The Device Driver

    Download and install the latest driver by one of the following methods: • From Lenovo Vantage: Open Lenovo Vantage to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package.
  • Page 40 User Guide...
  • Page 41: Chapter 5. Cru Replacement

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 42 • Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks. Replacement procedure 1. Turn off the computer and remove all connected devices and cables. 2.
  • Page 43 5. Remove the storage drive from the bracket. 6. Install the storage drive into the bracket. a. Insert the storage drive into the two pins on the right side of the bracket. b. Bend the left side of the bracket to install the other two pins. Chapter 5 CRU replacement...
  • Page 44: Computer Cover

    7. Install the storage drive and the bracket. 8. Lock the storage drive door. 9. Place the computer in an upright position. 10. Reconnect the ac power adapter and all disconnected cables to the computer. Computer cover Prerequisite Before you start, read Appendix A “Important safety information” on page 47 and print the following instructions.
  • Page 45 Before you open the hinge cover, turn off the computer and wait several minutes until the computer is cool. Replacement procedure 1. Turn off the computer and remove all connected devices and cables. 2. Position the computer to see the rear side of the computer. 3.
  • Page 46 4. Remove the hinge cover. 5. Install the hinge cover. User Guide...
  • Page 47 6. Slightly press the hinge cover until it snaps into position. 7. Reconnect the ac power adapter and all disconnected cables to the computer. 8. Position the computer to see the front side of the computer. Chapter 5 CRU replacement...
  • Page 48 User Guide...
  • Page 49: Chapter 6. Help And Support

    How to access? Use Lenovo Vantage to: • Configure device settings. • Download and install UEFI BIOS, drivers and firmware • Open the Start menu and click Lenovo Vantage. updates. • Use Windows Search. • Secure you computer from outside threats.
  • Page 50: Call Lenovo

    Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...
  • Page 51: Lenovo Customer Support Center

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 52 User Guide...
  • Page 53: Appendix A. Important Safety Information

    Customer Support Center for further guidance. • Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged. © Copyright Lenovo 2020...
  • Page 54 Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
  • Page 55 Do not use them with any other products. For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 56 If you intend to use your PC in a country or region that is different from your ordering location, please purchase an additional Lenovo power cord for the country or region where the PC will be used. Refer to the power cord guide provided in our Web site, , for details.
  • Page 57 Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
  • Page 58 If the coin-cell battery is not a CRU, do not attempt to replace the coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.
  • Page 59 computer, power adapter, and many accessories produce some heat during normal operation. Extended contact with the body could cause discomfort or, potentially, a skin burn. • Do not charge the battery or operate your computer, power adapter, or accessories near flammable materials or in explosive environments.
  • Page 60 DANGER Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices. To connect: To disconnect: 1. Turn everything OFF. 1. Turn everything OFF. 2. First, attach all cables to devices. 2.
  • Page 61 Liquid crystal display (LCD) notice DANGER To avoid shock hazards: • Do not remove the covers. • Do not operate this product unless the stand is attached. • Do not connect or disconnect this product during an electrical storm. • The power cord plug must be connected to a properly wired and grounded power outlet. •...
  • Page 62 2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...
  • Page 63 For tips on how to minimize visual fatigue, please go to to visit https://www.lenovo.com/us/en/safecomp/ “Minimizing Visual Fatigue”. Tip-over hazard prevention notice The computer may cause harm to children if it is not located in an appropriate place. Follow the tips below to protect children from harm caused by the computer tipping over: •...
  • Page 64 Remote control CAUTION: Do not use rechargeable batteries in this device. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can damage the part. When you unpack an option or CRU, do not open the static-protective package containing the part until the instructions direct you to install it.
  • Page 65 The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.
  • Page 66 Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation.
  • Page 67: Appendix B. Accessibility And Ergonomic Information

    This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 68 keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify.
  • Page 69 Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
  • Page 70 Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness.
  • Page 71: Appendix C. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 72 User Guide...
  • Page 73: Appendix D. Compliance Information

    Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance.
  • Page 74 Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: https://www.lenovo.com/us/en/compliance/recycling...
  • Page 75 Collect and recycle a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 76 If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
  • Page 77 Disposing of battery packs from Lenovo products Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can find details on the battery pack in the product documentation. If you need to dispose of a battery pack, insulate it with vinyl tape, contact Lenovo sales, service, or your place of purchase, or a waste-disposal operator, and follow their instructions.
  • Page 78 Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules. Mainland China RoHS User Guide...
  • Page 79 Taiwan RoHS Electromagnetic emission notices Federal Communications Commission (FCC) Supplier’s Declaration of Conformity The following information refers to IdeaCentre AIO 5 27IMB05 and IdeaCentre AIO 5 24IMB05, machine types: F0FA and F0FB. Appendix D. Compliance information...
  • Page 80 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 81 Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Japan VCCI Class B compliance statement...
  • Page 82 Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.
  • Page 83 Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset a default power plan. To change the power plan, see “Set the power plan” on page 19.
  • Page 84 User Guide...
  • Page 85: Appendix E. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 86 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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