Frequently Asked Questions
Cannot Find Printer on Network
Cannot Find Printer while Using Wi-Fi
Network Key (Password) Unknown
Network
Cannot Print or Connect
Printer Does Not Print
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines
Printout Results Are Unsatisfactory
Print
List of Support Code for Error (Paper Jams)
Cannot Print or Connect
Failed to MP Drivers Installation (Windows)
Installation
An Error Occurs
Message (Support Code) Appears
Error
Solve Problems
Printer Does Not Work
Printer Does Not Turn On
Printer Turns Off Unexpectedly or Repeatedly
Wrong Language Appears in Touch Screen
Display on Touch Screen Is Off
USB Connection Problems
Cannot Communicate with Printer via USB
Printer Does Not Print
Copying/Printing Stops
Cannot Print Using AirPrint
Printer Prints Slowly
Ink Does Not Come Out
List of Support Code for Error (Paper Jams)
Paper Does Not Feed Properly/"No Paper" Error
Cannot Print on the Disc Label
Automatic Duplex Printing Problems
Printout Results Are Unsatisfactory
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