Basic Phone Features
To place a call, either:
-
Lift handset and dial the number.
-
Press the
Line Button
of your extension, then dial.
-
Press
Speaker
button then dial.
-
Press
NewCall
(soft key), then dial.
-
Press
Redial
(soft key) to re-dial the last number.
-
Press any configured
Speed Dial
button.
Note: Also refer to Directory Menu.
To answer a call, either:
-
Lift handset.
-
Speakerphone: Press
Answer
(soft key) or
To end a call, either:
-
Replace handset.
-
Speakerphone: Press
Speaker
button or
To mute a call:
-
Press
Mute.
Transferring calls
-
1.During a call, press
Trnsfer
(soft key). This places the call on hold.
-
2.Dial the number.
To perform attended call transfer:
-
3.When the party answers, announce the call.
-
4.Press
Trnsfer
(soft key)and hang up.
To perform unattended call transfer:
-
3.When phone rings press
Trnsfer
(soft key).
-
4 Hang up.
Note:If you do not want to complete the transfer , press
to the original call.
Direct Transfer
You can directly join two independent calls and immediately drop yourself from the call. When you are connected to
one call and have the other on hold:
-
1.Use the
Scroll
key to highlight the call on hold.
-
2.Press
DirTrfr
(soft key)
The two calls are joined into one call.
Forward All Calls
To forward all calls to another number:
-
Press
CfwdAll
(soft key). You will hear two beeps.
-
Dial the number to which you want to forward all of your calls. The screen will display a message confirming the
number or extension to which your calls are being forwarded.
To cancel call forwarding.
-
Press
CfwdAll
(soft key).
Cisco 7941 IP Phone Guide
-
To disengage mute, press
To put a call on hold:
-
Press
Hold
(soft key).
-
To return to the call, press
Handling multiple calls
-
If multiple calls are on hold, use
the desired call then press
To redial last number dialled:
-
Press
Redial
(soft key).
Pickup calls within group:
-
Lift handset and press
Speaker
button.
see
Pickup
(soft key).
-
Press
Pickup
(soft key).
-
Press
Answer
(soft key).
EndCall
(soft key)
End Call
(soft key), then press
Mute
again.
Line Buttons/Speed Dial Buttons
Depending on configuration, these buttons provide access to:
-
Phone lines – the first button will always be your primary extension. Additional lines/
Resume
(soft key)
extensions that you have access to will appear on the button(s) below.
-
Frequently dialled numbers (speed-dial buttons)
Scroll
to select
The buttons illuminate to indicate status as follows:
Resume
(soft key)
Green, Steady - Active call on this line (off hook).
Green, Blinking - Call on hold on this line.
Orange, blinking - Incoming call ringing on this line.
Red - Line in use by someone else.
more
(soft key) until you
Hold
(soft key) to return
Soft Keys
Scroll Keys
Messages Directories
Services
Volume Control
Headset
Mute
Speaker
Settings