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Lenovo ThinkCentre M60q Chromebox Hardware Maintenance Manual

Lenovo ThinkCentre M60q Chromebox Hardware Maintenance Manual

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ThinkCentre M60q Chromebox / M60q
Chromebox Enterprise
Hardware Maintenance Manual

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Summary of Contents for Lenovo ThinkCentre M60q Chromebox

  • Page 1 ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 2 First Edition (November 2022) © Copyright Lenovo 2022. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...
  • Page 3: Table Of Contents

    What is a USB repair shim? ..trademarks ....53 Create a USB repair shim ... © Copyright Lenovo 2022...
  • Page 4 ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 5: About This Manual

    Important: This manual is intended only for trained service technicians who are familiar with ThinkCentre computers. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a ThinkCentre computer, be sure to read and understand Chapter 1 “Important safety information” on page 1. © Copyright Lenovo 2022...
  • Page 6 ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 7: Chapter 1. Important Safety Information

    Avoid contact with hot components inside the computer. During operation, some components become hot enough to burn the skin. Before you open the computer cover, turn off the computer, disconnect power, and wait approximately 10 minutes for the components to cool. © Copyright Lenovo 2022...
  • Page 8: Electrical Safety

    • Do not service the following parts with the power on when they are removed from their normal operating places in a machine: ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 9: Safety Inspection Guide

    – Power supply units – Pumps – Blowers and fans – Motor generators and similar units. (This practice ensures correct grounding of the units.) • If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. –...
  • Page 10: Handling Electrostatic Discharge-Sensitive Devices

    The caution and danger safety notices in this section are provided in the following languages: • English • Arabic • Brazilian/Portuguese • Chinese (simplified) • Chinese (traditional) • French • German • Hebrew • Italian • Korean ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 11 • Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. •...
  • Page 12 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 13 Chapter 1 Important safety information...
  • Page 14 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 15 PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
  • Page 16 O dispositivo também pode ter mais de um cabo de alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de alimentação estejam desconectados da fonte de alimentação. ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 17 Chapter 1 Important safety information...
  • Page 18 ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 19 Chapter 1 Important safety information...
  • Page 20 • Lorsque vous installez, que vous déplacez, ou que vous manipulez le présent produit ou des périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous pour connecter et déconnecter les différents cordons. ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 21 Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des 4.
  • Page 22 • Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen. • Die Signalkabel nach Möglichkeit einhändig anschließen oder lösen, um einen Stromschlag durch Berühren von Oberflächen mit unterschiedlichem elektrischem Potenzial zu vermeiden. ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 23 • Geräte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder Gebäudeschäden vorliegen. • Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. •...
  • Page 24 Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die Stromversorgung für die Einheit vollständig zu unterbrechen, müssen alle zum Gerät führenden Netzkabel vom Netz getrennt werden. ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 25 Chapter 1 Important safety information...
  • Page 26 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 27 Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.
  • Page 28 E' possibile che l'unità disponga di più cavi di alimentazione. Per disattivare l'alimentazione dall'unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione. ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 29 Chapter 1 Important safety information...
  • Page 30 • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. • Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra. ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 31 • Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas. • Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de señal. • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. •...
  • Page 32 Para suprimir toda la corriente eléctrica del dispositivo, asegúrese de que todos los cables de alimentación estén desconectados de la toma de corriente. ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 33: Chapter 2. Important Service Information

    • Do not drop a system board or apply any excessive force to it. • Avoid rough handling of any kind. • Avoid bending a system board and hard pushing to prevent cracking at each Ball Grid Array (BGA) chipset. © Copyright Lenovo 2022...
  • Page 34: Strategy For Replacing Frus For Cto, Special-Bid, And Standard Models

    Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
  • Page 35: Chapter 3. Product Overview

    USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device. USB device Data rate (Gbit/s) 3.2 Gen 1 3.2 Gen 2 3.2 Gen 2 × 2 Thunderbolt 3 Thunderbolt 4 © Copyright Lenovo 2022...
  • Page 36: Rear

    Power adapter connector * for selected models Optional connector Depending on the Chromebox model, the connector might be a DisplayPort out connector, a USB-C ™ connector, or an HDMI out connector. ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 37: Chapter 4. Create And Use A Usb Repair Shim

    Step 2. Download the image file of the repair shim from . A Lenovo service https://support.lenovo.com credential is required to download the image file. Note: Make sure to download the latest version of the image file. A shim created with an earlier version of the image file might cause the repair process to fail.
  • Page 38 Chromebox with the USB repair shim, it can also cause HWID mismatch. Write-protect The Chromebox system cannot be finalized until the write-protect function is malfunction turned on. ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 39: Chapter 5. Hardware Removal And Installation

    Common tool Isolated tweezers Common tool Hexagonal socket Common tool Silicone grease Consumable tool Polyamide tape Consumable tool Mylar tape Consumable tool Eraser Consumable tool Electrical tape Consumable tool Double-sided tape Consumable tool Conductive tape Consumable tool © Copyright Lenovo 2022...
  • Page 40: Major Frus And Crus

    • FRUs: Refer to parts that must be installed or replaced only by trained service technicians. If customers choose to replace the FRUs by themselves, the product warranty might be affected. ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 41 Thumb screw External adapter cage* Power adapter Power cord Vertical stand Keyboard Mouse VESA mount bracket kit For detailed FRU and CRU information, such as the FRU part numbers and supported computer models, go http://www.lenovo.com/serviceparts-lookup Chapter 5 Hardware removal and installation...
  • Page 42: System Board

    System board ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 43: Removing And Installing Hardware

    Description Description Item Item Microprocessor Board-to-Board connector R10 Write-Protect pins ThinkCentre LED cable connector System fan connector Coin-cell battery M.2 Wi-Fi card slot M.2 solid-state drive slot Memory slot (DIMM2) Memory lsot (DIMM1) Removing and installing hardware This section provides instructions on how to remove and install hardware for your computer. You can expand the capabilities of your computer and maintain your computer by removing or installing hardware.
  • Page 44: Power Adapter Bracket

    For access, do the following: 1. Turn off the Chromebox and remove all connected devices and cables. 2. Disconnect the Chromebox from ac power and all connected cables. Removal steps ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 45: Vesa Mount Bracket

    VESA mount bracket Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Turn off the Chromebox and remove all connected devices and cables. 2. Disconnect the Chromebox from ac power and all connected cables. Chapter 5 Hardware removal and installation...
  • Page 46: Vertical Stand

    For access, do the following: 1. Turn off the Chromebox and remove all connected devices and cables. 2. Disconnect the Chromebox from ac power and all connected cables. Removal step ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 47: External Wi-Fi Antenna

    External Wi-Fi antenna Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Turn off the Chromebox and remove all connected devices and cables. 2. Disconnect the Chromebox from ac power and all connected cables. Removal steps Front cover Prerequisite...
  • Page 48: System Fan And Heat Sink

    1. Remove the front cover. See “Front cover” on page 41. 2. Remove the ThinkCentre LED cable off the LED bracket. 3. Disconnect the system fan cable from the system fan connector on the system board. ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 49: Thinkcentre Led Cable

    Removal steps ThinkCentre LED cable Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the front cover. See “Front cover” on page 41. 2. Remove the system fan and heat sink. See “System fan and heat sink” on page 42. Removal step Reset board kit Prerequisite...
  • Page 50: Board-To-Board Module

    Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the front cover. See “Front cover” on page 41. Removal steps ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 51: Bottom Cover

    Bottom cover Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: • Remove the front cover. See “Front cover” on page 41. • Turn over the Chromebox so that the bottom cover is facing up. Removal step M.2 solid-state drive Prerequisite...
  • Page 52: Memory Module

    Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Ensure that you follow the installation order for memory modules shown in the following illustration. ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 53 For access, remove the following parts in order: • Remove the front cover. See “Front cover” on page 41. • Remove the bottom cover. See “Bottom cover” on page 45. Replacement procedure Chapter 5 Hardware removal and installation...
  • Page 54: Front Wi-Fi Antenna

    For access, remove the following parts in order: • Remove the front cover. See “Front cover” on page 41. • Remove the Wi-Fi card and Wi-Fi cover. See “Wi-Fi card and Wi-Fi cover” on page 50. ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 55: Front Wi-Fi Antenna Bracket

    Removal steps Front Wi-Fi antenna bracket Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the following parts in order: • Remove the front cover. See “Front cover” on page 41. •...
  • Page 56: Rear Wi-Fi Antenna

    Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the following parts in order: • Remove the front cover. See “Front cover” on page 41. ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 57: System Board

    Removal steps System board Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The heat sink and microprocessor might be very hot. Before you remove the front cover, turn off the Chromebox and wait several minutes until the Chromebox is cool. Note: Do not touch the grease on the microprocessor.
  • Page 58 ThinkCentre M60q Chromebox / M60q Chromebox Enterprise Hardware Maintenance Manual...
  • Page 59: Chapter 6. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 60 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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