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Operating instructions for washing machines To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time. en-ZA M.-Nr. 12 062 731...
Before using for the first time ................17 Miele@home ......................18 1. Set the language ..................... 19 2. Setting up Miele@home .................. 19 3. Remove the transit bars .................. 20 4. Commissioning TwinDos ................. 20 5. Starting the calibration programme..............23 Washing environmentally and economically ..........
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Water softeners ....................60 Dispensing aids ....................60 Fabric conditioner and liquid starch ..............60 Recommended Miele detergents ................ 62 Recommended detergents in accordance with Directive (EU) Nr. 1015/2010..63 Replacing the TwinDos cartridge..............64 Cleaning and care ..................... 65 Cleaning the external casing and the control panel ..........
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Contents Problem solving guide ..................69 The programme does not start................69 Fault message after a programme has been interrupted........70 Fault message at the end of a programme ............71 Messages or faults with the TwinDos system ............. 73 General problems with the washing machine .............
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Water plus level ....................102 Maximum rinse level.................... 103 Suds cooling......................103 Low water pressure ..................... 103 Anti-crease ......................103 Miele@home ......................104 Remote control....................105 SmartGrid ......................105 RemoteUpdate ....................106 Copyrights and licences for the communication module........107 Detergents and care products .................
It must be used only as a domestic appliance to wash items which are specified by the manufacturer as being washable on the wash care label. Miele cannot be held liable for damage resulting from incorrect or improper use or operation.
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Warning and Safety instructions Safety with children Children under 8 years of age must be kept away from the washing machine unless they are constantly supervised. Children 8 years and older may only use the washing machine unsupervised if they have been shown how to use it safely and recognise and understand the consequences of incorrect operation.
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It is essential that this standard safety requirement is met. If in any doubt, please have the wiring system of the building tested by a qualified electrician. Miele cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock). ...
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If the electrical connection cable is faulty it must only be replaced by a Miele authorised service technician to protect the user from danger. The machine must be isolated from the electricity supply when cleaning and maintaining the machine and in the event of a fault.
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Warning and Safety instructions Correct use Do not install the washing machine in a room where there is a risk of frost. Frozen hoses may burst or split. The reliability of the electronic control unit may be impaired at temperatures below freezing point.
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If, however, you do wish to descale it, only use a proprietary natural citric acid based descaling agent. Miele recommends using Miele descaling agent which is available to order online at www.miele.co.uk or from Miele. Strictly observe the instructions on the packaging.
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A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit (available as an optional accessory). Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer.
Operating the washing machine Control panel a Control field d Display The control field consists of a The following values are shown on display and various sensor controls. the display and/or selected from it: The individual sensors are explained 1.
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Operating the washing machine g sensor control j sensor You can view information about the This sensor is used for activating energy and water consumption of Cap dispensing. your washing machine with the k TwinDos sensor control with the sensor.
Operating the washing machine Setting numerical values Display The standard display shows the Start in following from left to right: The numerical value is highlighted in 2:24 1600 40° white. Touching the sensor control ...
Before using for the first time Remove the detergent Damage resulting from incorrect cartridges and the drain hose installation and connection. elbow from the drum Installing and connecting the washing machine incorrectly will Two detergent cartridges for automatic cause serious property damage. detergent dispensing and an elbow See “Installation”.
- a WiFi network Therefore, the availability of featured functions cannot be guaranteed. - the Miele@mobile App - a Miele user account. The user Miele@home availability account can be created via the The ability to use the Miele app Miele@mobile App.
Confirm with OK. The following message appears in the display: Set up now To set up Miele@home now: touch the OK sensor control. To postpone setup until later: touch Turn the programme selector to the the sensor control until the Cottons programme.
Confirm with the OK sensor control. Remove the transit bars as described in “Installation and connection”. Miele UltraPhase 1 The following message appears in the display: Confirm with the OK sensor control.
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Before using for the first time The following appears in the display: Insert Push the UltraPhase 1 detergent cartridge into compartment 1 until it locks into position. Remove the cover cap from the UltraPhase 1 detergent cartridge included with the delivery. ...
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Agent for Confirm with the OK sensor control. Miele UltraPhase 2 Confirm with the OK sensor control. Remove the cover cap from the UltraPhase 2 detergent cartridge The dispensing quantity for included with the delivery.
Before using for the first time At the end of the programme, the 5. Starting the calibration following message will appear in the programme display: For optimum water and energy Set up complete consumption and excellent wash results, it is important to calibrate the washing machine.
This will keep the energy and water bacteria and odours to build up in the consumption to a minimum in relation washing machine. Miele therefore to the size of the load. recommends cleaning the washing machine once every month.
Washing environmentally and economically Feedback 2. Actual consumption You can view the actual amount of You can view information about the energy and water used by a programme energy and water consumption of your both during and at the end of the washing machine with the ...
1. Prepare the laundry Tip: Stains (e.g. blood, egg, coffee, tea) can be pre-treated using some handy tricks which can be found in the Miele guide to laundry care. Damage due to solvent-based cleaning agents Cleaning agents containing benzine, stain remover, etc., can damage...
2. Select a programme 2. Selecting additional programmes Switching on the washing by setting the programme selector to machine “Further programmes/” and using Turn the programme selector to a the display: programme. Programme selection There are three possible ways to select a programme: 1.
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2. Select a programme 3. Selecting programmes via the MobileStart programme selector position and the Miele app Tip: In order to use MobileStart , the washing machine must be logged on to the WiFi network and Remote control must be switched on.
3. Load the washing machine Open the door Close the door Take hold of the door and pull it Make sure that no items are caught open. between the door and the seal. Check the drum for pets or foreign objects before loading it with laundry.
4. Select programme settings Extras sensor control Selecting a temperature/spin speed You can select additional extras using the Extras sensor control. You can alter the preset temperature/ Touch the Extras sensor control. spin speed of a wash programme if this option is permitted for that The following appears in the display: programme.
4. Select programme settings Delay start/SmartStart Cancelling delay start The selected delay start period can be Delay start cancelled before the programme starts. With the delay start function, you can Touch the sensor control. delay the start of the programme. The selected delay start period will This function is active when the appear in the display.
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4. Select programme settings SmartStart Setting the time period The SmartStart function lets you If you have activated the SmartGrid define a period of time during which function in Settings, SmartStart in your washing machine will start instead of will appear in the Start in display when you touch the sensor automatically.
- Add stain remover to the thoroughly. UltraPhase 1 and compartment. UltraPhase 2 single-use cartridges are available to order from Miele, your Miele dealer or via the Miele online shop. Activating TwinDos dispensing TwinDos dispensing is automatically activated for all programmes in which dispensing is possible.
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5. Add detergent Selecting the degree of soiling The degree of soiling in laundry is divided into 3 settings: - Light No visible soiling or stains - Normal Visibly soiled and/or just a few slight stains - Heavy Heavily soiled and/or stains clearly visible The dispensing amount for TwinDos...
5. Add detergent Adding fabric conditioner Detergent dispenser drawer Any detergent suitable for automatic front loading washing machines can be used. Please observe the instructions for use and dosage on the detergent packaging. Ensure that TwinDos dispensing is deactivated. Adding detergent ...
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5. Add detergent Tips on dosing Using liquid detergent with a pre- wash Adjust the detergent dosage to the level of soiling of the laundry and the size of Liquid detergent cannot be used for the the load. Reduce the amount of main wash if the pre-wash has been detergent with smaller loads (e.g.
Each capsule contains the correct amount for one wash cycle. Caps are available to order from Miele Open the lid of the / or from the Miele online shop (see the compartment. end of this booklet for contact details). ...
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5. Add detergent The wash programme will dispense the contents of the capsule at the correct time. Water intake to the compartment is solely via the capsule. Do not add any additional fabric conditioner to the compartment. Remove the empty capsule at the end of the programme.
6. Starting the programme Adding laundry during a programme sequence (AddLoad) Laundry can be added or removed at any time, provided that the symbol is not illuminated in the display. Touch the flashing Start/Add laundry sensor control. Touch the Start/Add laundry sensor control.
7. End of programme Opening the door and removing the laundry The door remains locked during the anti-crease phase. The display will change to show: Finish/Anti-crease Press Start button Unlock the door either by touching the Start/Add laundry sensor control or by turning the programme selector to the position.
Spinning Final spin speed in the Programme programme Cottons 1600 When a programme is selected, the Minimum iron 1200 optimum spin speed for this wash Delicates programme is shown in the display. Woollens 1200 A faster spin speed can be selected for Silks ...
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Spinning Interim spin Omitting the interim-spin and the final spin There is a spin cycle after the main wash and between the rinses. A Before the start of the wash reduction in the final spin speed will programme, reduce the spin speed to also reduce the interim spin speed as appropriate.
Programme chart Programmes on the programme selector Cottons 90 °C to cold Max. load 9.0 kg Items Cotton, linen or mixed fibre fabric, e.g. table linen, underwear, T- shirts, etc. Where particularly high levels of hygiene are required, please select a temperature of 60 °C or higher. Note for test institutes: The test programme conforms to EN 60456 and the energy label to Directive 1061/2010...
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- Wash silk shirts and blouses in the Silks programme. - If the preset Pre-ironing Extra is switched off, the maximum load capacity is increased to 2.0 kg. MobileStart The Miele app is used for selecting programmes and operating the appliance. QuickPowerWash 60 °C – 40 °C Max. load 4.0 kg...
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Programme chart ECO 40-60 Max. load 9.0 kg Items For normally soiled cotton garments A laundry load consisting of mixed cottons that are intended for washing at 40 °C or 60 °C can be washed in the same wash cycle. This programme is the most efficient in terms of energy and water consumption for washing cottons.
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Programme chart Programmes accessed via Further programmes/ on the programme selector Cottons hygiene 90 °C to 60 °C Max. load 9.0 kg Use for Cotton or linen with direct skin contact or for items which have special hygiene requirements, e.g. underwear, bed linen, encasing products - Safe removal of viruses and bacteria in combination with the AllergoWash extra option and detergent dispensing via TwinDos...
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Programme chart Automatic plus Cold to 40 °C Max. load 6.0 kg Items Mixed loads of garments sorted according to colour which are suitable for the Cottons and Minimum iron programmes The wash parameters (e.g. water level, wash rhythm and spin speed) are adjusted automatically in this programme to ensure the best possible care and wash result for each item.
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Programme chart First wash Cold to 40 °C Max. load 2.0 kg Items New items made of cotton, towelling and polyester fabric Use this programme to wash any manufacturing residues out of new items. Down duvets Cold to 60 °C Max. load 2.5 kg 1 down duvet 2.20 m x 2.00 m Items...
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Cleaning the washing machine will significantly reduce bacteria, mould and biofilm, as well as prevent the build-up of unpleasant odours. - Optimum results can be achieved by using Miele’s IntenseClean washing machine cleaner. Alternatively, a universal powder detergent can be used.
Garment care label symbols Washing Drying The figure quoted in the bucket is the Normal temperature maximum temperature at which the Low temperature garment can be washed. Do not tumble dry Normal agitation Reduced agitation Ironing ...
Extra options You can use the extra options buttons Pre-ironing to augment the wash programmes. In order to reduce creasing, the laundry undergoes a smoothing process at the Selecting Extras end of the programme. Reducing the Extra options are selected or maximum load by 50 % will achieve a deselected using the sensors in the better result.
Extra options Quick Extra options can be selected using the Extras sensor control The programme duration is reduced. Mechanical action and energy usage Selecting extra options in the display are increased. Touch the Extras sensor control. Stains The following appears in the display: For cleaning stained laundry.
Extra options Extra quiet This option reduces noise levels during the wash programme. Use this if you want to wash during quiet periods (for instance when children are sleeping). The final spin is automatically reduced to (Rinse hold). The programme duration is increased.
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Programme sequence Special features in the = low water level programme sequence = medium water level Anti-crease: = high water level At the end of the programme, the drum = intensive rhythm continues to turn at intervals for up to 30 minutes to help prevent creasing.
PowerWash PowerWash is activated automatically PowerWash is a washing technique in the programmes listed above. developed by Miele. It is activated in the following programmes: PowerWash is deactivated if: - Cottons (with small and medium load - The selected final spin speed is less sizes) than 600 rpm...
Changing the programme sequence Changing a programme (safety Cancelling a programme lock) You can cancel a wash programme at any time after it has started. A programme, temperature, spin speed or selected options cannot be changed Turn the programme selector to the once the machine has been position.
Detergent The correct detergent Dispensing aids All detergents produced for automatic Use dispensing aids, (e.g. balls) if these washing machines are suitable. Follow are supplied with the detergent, the manufacturer's instructions and particularly when using liquid detergent. dosage recommendations on the Refill packs of detergent packaging.
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Detergent Adding fabric conditioner or Colour run and dye removers/ liquid starch separately dyes Prepare the starch in accordance with Damage due to colour run/dye the manufacturer's instructions on the removers. packaging. Colour run and dye removers can Tip: When adding fabric conditioner, cause corrosion in the washing activate the Water + extra option.
Detergent Recommended Miele detergents Miele detergents have been specially designed for day-to-day use in Miele washing machines. See “Detergents and care products” for more information about these detergents. Miele Miele single-use capsules UltraPhase 1 and 2 ...
Detergent Recommended detergents in accordance with Directive (EU) Nr. 1015/2010 The recommendations apply to the temperature ranges given in the Programme chart. Universal Coloureds Delicates and Specialist woollens detergent Cottons – – Minimum iron – – – ...
Replacing the TwinDos cartridge A message will appear in your washing Risk of damage from film seal machine display if a detergent cartridge If the film seal is not removed is empty. completely, leaks can occur in the TwinDos system. Preparing the cartridge Remove the film seal from the suction port on the cartridge...
Cleaning and care Cleaning the external casing Cleaning the detergent and the control panel dispenser drawer Washing at low temperatures and the Risk of electric shock! use of liquid detergent can lead to a Mains voltage is present when the build-up of bacteria in the detergent washing machine is switched off dispenser drawer.
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Cleaning and care Cleaning the siphon and the / compartment channel Liquid starch results in clogging. If clogged, the siphon in the / compartment will not work and the compartment can overflow. Clean the siphon particularly thoroughly after using liquid starch a few times.
“TwinDosCare” cleaning cartridge or a OK sensor control. TwinDos refill cartridge, both of which are available to purchase from www.shop.miele.com. Start Mainten.? The washing machine has a cleaning Touch the sensor control until the programme for the TwinDos system.
Cleaning and care Using pointed pliers, take hold of the Hygiene info plastic filter slat 2 and remove the (Cleaning the drum) plastic filter. Washing at low temperatures and/or Clean the filter. using liquid detergents can cause bacteria and odours to build up in the ...
You can save time and money in many cases, as you do not need to call the Miele Customer Service Department. Information to help you rectify faults yourself can be found at www.miele.com/ service. The following tables are designed to help you to find the cause of a malfunction or a fault and to resolve it.
Waterproof system. Close the stopcock. Turn off Service Call the Miele Customer Service Department. There is a fault. Service Fault F Disconnect the washing machine from the electricity supply. Switch off at the wall and withdraw the plug from the socket, or disconnect the fuse.
Clean machine Touch the OK sensor control. Run the Clean machine programme using Miele machine cleaner or a universal powder detergent. This will clean the washing machine and prevent a build-up of bacteria and odours. The messages will appear at the end of the programme and when the washing...
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(see “Installation – Levelling the machine”). Check whether the maximum drain height of 1 m has been exceeded. If the fault message appears again, contact the Miele Customer Service Department. The washing machine can still be used, but without the Pre-ironing extra option.
Problem solving guide Messages or faults with the TwinDos system Problem Cause and remedy The detergent in the cartridge is running low. There is is almost empty. sufficient left for approx. 4 to 8 wash programmes. Only a few more ...
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Detergent is not dispensed even though the TwinDos sensor control is lit. Give it another try. If detergent is still not dispensed, call the Miele Customer Service Department. A new detergent The washing machine was switched off when the cartridge has been detergent cartridge was replaced.
60 °C has not been run for a long time. Run the Clean machine programme using Miele machine cleaner or a universal powder detergent. This will clean the washing machine and prevent a build-up of bacteria and odours.
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Problem solving guide General problems with the washing machine Problem Cause and remedy Large amounts of The water pressure is too low. detergent residue Clean the water inlet filter. remain in the detergent It may be useful to select the Water + extra option. dispenser drawer.
They do not remove fruit, coffee and tea result. stains. Use the Miele 2 Phase System. The targeted addition of UltraPhase 2 during the wash process removes stains effectively. Use a general purpose powder detergent containing a bleaching agent.
Wait until the temperature in the drum has decreased and the message has gone out in the display. The following appears The door lock has jammed. in the display: Call the Miele Customer Service Department. Service Door release fault F35...
Problem solving guide Draining the washing machine Opening the door in the event of a blocked drain outlet and/ Remove the drain filter, though not or power cut completely. Switch off the washing machine. Place a suitable container under the access panel, e.g.
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Problem solving guide Open the door Danger of injury due to rotating drum! Reaching into a moving drum is extremely dangerous. Always make sure that the drum is stationary before reaching in to remove laundry. Clean the drain filters thoroughly. ...
Contact in the event of a fault In the event of any faults which you cannot remedy yourself, please contact your Miele dealer or the Miele Customer Service Department. You can book a Miele Customer Service Department call-out online at Optional accessories www.miele.com/service.
*INSTALLATION* Installation Front view a Water inlet hose (pressure tested to e Detergent dispenser drawer 7000 kPa) f Door b Mains connection cable g Access to filters, pumps and c Flexible drain hose (with detachable emergency release swivel elbow) h Access panel for TwinDos cartridges d Control panel i Four height-adjustable feet...
*INSTALLATION* Installation Rear view a Drain hose e Water inlet hose (pressure tested to 7000 kPa) b Transport clips for inlet and drain f Safety caps for transit bars hoses and mains connection cable c Mains connection cable g Transport clips for inlet and drain hoses and for storing transit bars d Protruding lid for holding when when not in use...
(concrete or brick), in order to ensure it cannot fall or slip. Secure the washing machine using a clamp/fastening bracket (MTS floor mounting kit – available from your Miele dealer or Miele spare parts department).
*INSTALLATION* Installation Removing the right-hand transit bar Removing the transit bars Removing the left-hand transit bar Push the cover out and turn the left- hand transit bar 90° using the Push the cover out and turn the left- spanner supplied.
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*INSTALLATION* Installation Covering holes Securing the transit bars Risk of injury from sharp edges. There is a risk of injury from reaching into holes that are not covered. Cover the holes for the transit bars after they have been removed. ...
*INSTALLATION* Installation Fitting the transit bars Opening the covers Press against the retainer with a sharp object (a narrow screwdriver, for example). The cover opens. Fitting the transit bars To fit the bars, follow the instructions for removing them in reverse order. Tip: The bars will slide in more easily if you lift the drum slightly.
*INSTALLATION* Installation Levelling the machine The washing machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used for levelling the washing machine.
Installation Installing under a continuous Washer-dryer stack worktop The washing machine can be combined with a Miele tumble dryer in a washer- Risk of electric shock due to dryer stack. The appropriate “WTV” exposed cables stacking kit* to match your dryer is There is a risk of coming into contact required.
*INSTALLATION* Installation Drain hose The water protection system The drain hose is protected by a The Miele water protection system ventilation system which prevents the protects all parts of the washing washing machine from being emptied machine from water damage.
*INSTALLATION* Installation Maintenance Connection to the water supply Only use a genuine Miele hose that has Connecting the water inlet been pressure tested to withstand at least 7,000 kPa should you ever need a Health risk and risk of damage replacement.
If required, the hose can be extended to a length of up to 5 m. Accessories are available from your Miele dealer or from the Miele Customer Service Department. For drain heights of more than 1 m (up to a maximum delivery head of 1.8 m), a...
*INSTALLATION* Installation Direct connection to a sink drain outlet a Adapter b Spigot nut c Hose clip d End of the hose Fit adapter to the sink drain outlet using nut . Attach the end of hose to adapter .
Technical data Height 850 mm Width 596 mm Depth 643 mm Depth with door open 1077 mm Height for building under 850 mm Width for building under 600 mm Weight Approx. 95 kg Capacity 9.0 kg dry laundry Supply voltage See data plate Rated load See data plate Fuse rating See data plate Consumption data...
Settings Selecting settings You can use the settings to alter the washing machine's electronics to suit Touch the sensor controls until changing requirements. the setting you want appears in the display. The settings can be altered at any time. - The sensor control scrolls down the list.
Settings UltraPhase 1 and 2 can only be Language dispensed as a package. If a different The display can be set to appear in agent is selected, the setting for the one of several different languages. other compartment is automatically deleted. The flag after the word Language acts...
Settings Degree of soiling Welcome tone You can specify the degree of soiling The volume for the welcome tone can that is preset for the sensor be set to one of 7 different settings. control. Selection Options: Light - (quiet) (factory default) Normal - ...
Do not forget the code you have – (factory default) set. – (light) If you forget the code, only Miele Technical Service can unlock the Buttons inactive washing machine.
Settings Disp. switch-off stat. Memory The display and the sensor control The washing machine will save the lighting is switched off to save energy. last settings (temperature, spin speed Start Add laundry sensor control and some of the extras) selected for a flashes slowly.
Temp. reduction Levels At high altitudes, water has a lower Normal (factory default) boiling point. Miele recommends Plus activating the reduced temperature setting at altitudes of 2000 m or above Plus to prevent water from boiling. The Plus ...
Settings Maximum rinse level Low water pressure This function is important for allergy If the water pressure is below 100 kPa sufferers as it achieves excellent rinse (1 bar), the washing machine cancels results. the programme and the Water intake fault message appears. See ...
Deactivate - The WiFi connection will be reset to activated) the factory default setting. Miele@home remains set up, the WiFi The network configuration should be function is switched off. reset whenever a washing machine is being disposed of or sold, or if a used...
Miele@home setting is set up and up and activated. activated. Once the Miele app has been installed You can set your washing machine to on your mobile device, you can check start automatically based on an the status of your washing machine external signal within a certain time from anywhere and start it remotely.
If you do not install an update, you can The update may take several minutes. continue to use your washing machine Please note the following information in the usual way. However, Miele about the RemoteUpdate function: recommends installing updates. - You will only receive a message when Activating/Deactivating an update is available.
These items of software/software components are protected by copyright. The copyrights held by Miele and third parties must be respected. Furthermore, this communication module contains software components which are distributed under open source licence conditions.
Miele washing machines. - Excellent stain removal even at low These and many other products can be temperatures ordered from www.shop.miele.com, the Miele Customer Service Department or UltraColor (liquid detergent) your Miele dealer. - Best wash results at 20/30/40/60 °C Detergent...
- Visibly renews fabric with just one wash Caps Sport - Special Miele formula with - For synthetic fabrics Novozymes technology - Neutralises odours thanks to built-in - Removes pilling and renews colour odour absorber...
Detergents and care products Fabric care Machine care These fabric care products are available TwinDosCare as convenient single-use capsules. - Cleaning agent for the TwinDos Fabric conditioner cap dispensing system - Fabric conditioner for freshly scented - Use before a prolonged downtime (at laundry least 2 months) - Pure and thorough cleanliness with a...
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South Africa Miele (Pty) Ltd 63 Peter Place Bryanston 2194 P.O. Box 69434 Bryanston 2021 Tel.: (011) 875 9000 Fax: (011) 875 9035 Internet: www.miele.co.za E-mail: info@miele.co.za Manufacturer: Miele & Cie. KG Carl-Miele-Straße 29 33332 Gütersloh Germany...