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Lenovo 30E0000FMB User Manual

Lenovo 30E0000FMB User Manual

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  • Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Lenovo ThinkStation P620 30E0000FMB o cerca il tuo prodotto tra le migliori offerte di PC Desktop e Workstation P620 User Guide...
  • Page 2 • Setup Guide First Edition (September 2020) © Copyright Lenovo 2020. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    UEFI BIOS self-healing recovery ..Use Lenovo Vantage ... . . Recover from a BIOS update failure ..
  • Page 4 Self-help resources ... . . 101 Call Lenovo ....102 Windows automatic recovery..

  • Page 5: About This Documentation

    • Depending on the version of operating systems and programs, some user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice. Lenovo makes constant improvements on the documentation of your computer, including this User Guide. To get the latest documentation, go to: https://pcsupport.lenovo.com...
  • Page 6 P620 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    5. Storage drive activity indicator This indicator is on when the storage drive is in use. This sensor receives the flash light sent by the Lenovo PC Diagnostics application installed in the smartphone. Then, the photoelectric sensor triggers the computer 6.
  • Page 8 Connect a headset or headphones to your computer. 7. Headset connector Display a four-digit error code when an issue or error is detected. You can check 8. Four-digit diagnostic display the error code at https://thinkworkstationsoftware.com/diags • Charge USB- compatible devices with the output voltage and current of 5 V and 2.1 A.

  • Page 9: Rear

    Rear Connect a microphone to your computer when you want to record sound or 1. Microphone connector interact with the computer using speech recognition software. Send audio signals from the computer to external devices, such as powered stereo speakers, headphones, or multimedia keyboards. To connect a stereo system or other external recording device, connect a cable between the audio line-in connector of the device and the audio line-out connector of the computer.

  • Page 10: System Board

    Connect to a local area network (LAN). When the green indicator is on, the 9. Ethernet connector computer is connected to a LAN. When the yellow indicator blinks, data is being transmitted. Install PCI-Express cards into this area to improve the operating performance of 10.
  • Page 11 Figure 1. System board part locations Cover presence switch connector (intrusion switch Memory fan connector 1 connector) Optical-drive fan connector 2 4-pin power connector (for optical drive) Memory slot 1 Memory slot 2 Memory slot 3 Memory slot 4 Thermal-sensor connector Optical-drive fan connector Microprocessor fan connector 1 Microprocessor...
  • Page 12 8-pin power connector (for graphics card) 8-pin power connector (for graphics card) Front-fan-assembly connector eSATA / SATA 6 connector SATA 4 connector SATA 2 connector SATA 1 connector SATA 3 connector SATA 5 connector Media card reader (MCR) header Internal USB 3.2 Gen 2 connector Alternative Trusted Platform Module (TPM) header Thunderbolt™...

  • Page 13: Internal Storage Drives

    Internal storage drives Internal storage drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. 1. M.2 solid-state drive slots One or two M.2 solid-state drives are installed in selected models.
  • Page 14 You can install hard disk drives in the storage drive bays. 3. Storage drive bays* Note: If you want to install storage drives into the optional-storage-drive bays, contact the Lenovo Customer Support Center for help. 4. Storage drive bays You can install hard disk drives in the storage drive bays.

  • Page 15: Features And Specifications

    Features and specifications • Width: 165 mm (6.5 inches) Dimensions • Height: 446 mm (17.6 inches) • Depth: 455 mm (17.9 inches) Weight (without the packaging) Maximum configuration as shipped: 24 kg (52.91 lb) 1. Right-click the Start button to open the Start context menu. Hardware configuration 2.

  • Page 16: Statement On Usb Transfer Rate

    • Flex bay • Storage drive bays Expansion • M.2 solid-state drive slots • Memory slots • PCI Express slots • Bluetooth* Network features • Ethernet LAN • Wireless LAN* * for selected models Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.

  • Page 17: Chapter 2. Get Started With Your Computer

    With a Microsoft account, you can: • Enjoy one-time signing in if you are using other Microsoft services, such as OneDrive, Skype, and Outlook. com. • Sync personalized settings across other Windows-based devices. © Copyright Lenovo 2020...

  • Page 18: Windows User Interface

    Windows user interface Change account settings, lock the computer, or sign out from the current account. 1. Account Open the Documents folder, a default folder to save your received files. 2. Documents Open the Pictures folder, a default folder to save your received pictures. 3.

  • Page 19: Connect To Networks

    Access Lenovo Vantage Open the Start menu and click Lenovo Vantage. You also can type Lenovo Vantage in the search box. To download the latest version of Lenovo Vantage, go to Microsoft Store and search by the app name.

  • Page 20: Use Multimedia

    • The available features vary depending on the computer model. • Lenovo Vantage makes periodic updates of the features to keep improving your experience with your computer. The description of features might be different from that on your actual user interface.
  • Page 21 • Show only on 2: Display the video output only on an external display. ® If you show programs using DirectDraw or Direct3D in full-screen mode, only the main display shows the video output. Change display settings 1. Right-click a blank area on the desktop and select Display settings. 2.
  • Page 22 P620 User Guide...

  • Page 23: Chapter 3. Explore Your Computer

    Open the Start menu, and then click Settings ➙ Devices ➙ Bluetooth & other devices. b. Turn on the Bluetooth switch. 2. Click Add Bluetooth or other device ➙ Bluetooth. 3. Select a Bluetooth device, and then follow the on-screen instructions. © Copyright Lenovo 2020...

  • Page 24: Use The Optical Drive (For Selected Models)

    Your Bluetooth device and computer will automatically connect the next time if the two devices are in range of each other with Bluetooth turned on. You can use Bluetooth for data transfer or remote control and communication. Use the optical drive (for selected models) If your computer has an optical drive, read the following information.

  • Page 25: Purchase Accessories

    Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more. To shop at Lenovo, go to https://www.lenovo.com/accessories...
  • Page 26 P620 User Guide...

  • Page 27: Chapter 4. Secure Your Computer And Information

    Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo.

  • Page 28: Use Passwords

    Use passwords Password types You can set the following passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/ Output System) to prevent unauthorized access to your computer. However, you are not prompted to enter any UEFI BIOS password when your computer resumes from sleep mode. •...

  • Page 29: Use Software Security Solutions

    • If the supervisor password is forgotten, it might not be removed by clearing CMOS depending on your BIOS settings. • If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.

  • Page 30: Use Computrace Agent Software Embedded In Firmware (For Selected Models)

    2. Click Windows Defender Firewall, and then follow the on-screen instructions. Use computrace Agent software embedded in firmware (for selected models) The Computrace Agent software is an IT asset management and computer theft recovery solution. The software detects if changes have been made on the computer, such as hardware, software, or the computer call-in location.

  • Page 31: Use Smart Usb Protection

    2. Enter the BIOS menu, save and then exit. Use Smart USB Protection The Smart USB Protection function is a security function that helps prevent data from being copied from the computer to USB storage devices connected to the computer. You can set the Smart USB Protection function to one of the following modes: •...
  • Page 32 P620 User Guide...

  • Page 33: Chapter 5. Uefi Bios

    UEFI BIOS supports three or four display languages: English, French, simplified Chinese, and Russian (for selected models). To change the display language of UEFI BIOS: 1. Select Main ➙ Language and press Enter. 2. Set the display language as desired. © Copyright Lenovo 2020...

  • Page 34: Change The Display Mode Of Uefi Bios

    Change the display mode of UEFI BIOS You can use UEFI BIOS in the graphic mode or the text mode according to your needs. To change the display mode of UEFI BIOS: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2.

  • Page 35: Enable Or Disable The Configuration Change Detection Feature

    5. Press F10 or Fn+F10 to save the changes and exit. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.

  • Page 36: Change The Fan Speed Level

    Download and install the latest UEFI BIOS update package by one of the following methods: • From Lenovo Vantage: Open Lenovo Vantage to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package.

  • Page 37: Uefi Bios Self-Healing Recovery

    The whole process might take you about 15 minutes. If the self-healing recovery fails, the system will hang. You can contact a Lenovo-authorized service provider to have the computer serviced.
  • Page 38 5. Turn on the computer and the monitor. When the computer beeps, wait for approximately 10 seconds. 6. Turn off the computer by holding the power button for approximately four seconds. 7. Disconnect all power cords from electrical outlets. 8. Move the jumper back to the standard position. 9.

  • Page 39: Chapter 6. Raid

    Arrays section. Refer to “Configure RAID with RAIDXpert2 Configuration Utility” on page 34 to find the first array by viewing array details and checking the array number. Your computer supports the following RAID levels: • RAID 0: striped disk array © Copyright Lenovo 2020...

  • Page 40: Configure Raid With Raidxpert2 Configuration Utility

    – Provide the highest performance but no data redundancy. Data in the array is striped (distributed) across several disks. – Support 2-8 disks. – RAID 0 arrays are useful for holding information, such as the operating system paging file, where performance is extremely important but redundancy is not.
  • Page 41 1. Enter the RAIDXpert2 Configuration Utility menu. Then, use the arrow keys to select Physical Disk Management and press Enter. 2. Use the arrow keys to select Select Physical Disk Operations and press Enter. 3. Use the arrow keys to select Initialize Disk and press Enter. 4.
  • Page 42 1. Enter the RAIDXpert2 Configuration Utility menu. Then, use the arrow keys to select Array Management and press Enter. 2. Use the arrow keys to select Delete Arrays and press Enter. 3. Select the array(s) to delete: a. Use the arrow keys to select the desired array or multiple arrays, then press the Space Bar or Enter to change the option to Enabled for deletion.

  • Page 43: Chapter 7. Troubleshooting, Diagnostics, And Recovery

    3. See Chapter 7 “Troubleshooting, diagnostics, and recovery” on page 37 to resolve the problem you are experiencing, run the diagnostic program, and recover your operating system. 4. If the problem persists, contact Lenovo. See Chapter 9 “Help and support” on page 101. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.

  • Page 44: Audio Problems

    Audio problems Problem Solution • If you are using powered external speakers that have an On/Off control, ensure that: – The On/Off control is set to the On position. – The speaker power cable is connected to a properly grounded, functional ac electrical outlet.
  • Page 45 Problem Solution • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in UEFI BIOS. • Enable the Ethernet LAN adapter. 1. Go to Control Panel and view by large icons or small icons. 2.
  • Page 46 Problem Solution • Enable the Bluetooth feature in UEFI BIOS. • Enable all Bluetooth devices. 1. Right-click the Start button to open the Start context menu. 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. 3. Expand Bluetooth to display all Bluetooth devices. Right-click each Bluetooth device, and then click Enable device.

  • Page 47: Performance Problems

    Performance problems Problem Solution Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the disk-defragmentation process might take up to several hours. 1. Close any open programs and windows. 2. Open the Start menu. Excessive fragmented files exist on the 3.

  • Page 48: Storage Drive Problems

    Storage drive problems Problem Solution • Ensure that the signal cables and power cables for all the storage drives are connected correctly. • Ensure that the computer is configured correctly to support the storage drives. Some or all storage drives are missing from –...

  • Page 49: Serial Connector Problems

    Problem Solution • Disable any background programs, such as AntiVirus or Desktop The playback is slow or choppy. Themes. • Ensure that video resolution is less than 1152 x 864 pixels. • Ensure that the disc is in the drive with the shiny side of the disc facing down.

  • Page 50: Software Problems

    Lenovo diagnostic tools This section introduces a set of Lenovo diagnostic tools. Choose an appropriate tool depending on whether an error code or error message is displayed: An error message pops up in the Windows notification area, an error code is displayed on the four-digit diagnostic display (for selected models) on the front panel, or the diagnostic indicator on the front panel turns •...

  • Page 51: Lenovo Pc Diagnostics

    3. Follow the on-screen instructions and run a hardware scan. If you are unable to isolate and resolve the problem after running Lenovo Vantage, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.

  • Page 52: Reset Your Computer

    Windows recovery programs are damaged. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist Create a recovery USB drive Attention: The creation process deletes anything stored on the USB drive.

  • Page 53: Update The Device Driver

    Download and install the latest driver by one of the following methods: • From Lenovo Vantage: Open Lenovo Vantage to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package.
  • Page 54 P620 User Guide...

  • Page 55: Chapter 8. Cru Replacement

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 56: Replace A Cru

    • Graphics card dongle* • Memory module active cooler and duct • M.2 solid-state drive* • M.2 solid-state drive heat sink* • PCIe card* • Rear fan assembly • Wi-Fi adapter* • Wi-Fi antenna* • Wi-Fi card* * for selected models Replace a CRU Follow the replacement procedure to replace a CRU.
  • Page 57 2. Install the ID badge. Chapter 8 CRU replacement...

  • Page 58: Computer Cover

    Computer cover Prerequisite Before you start, read Appendix A “Important safety information” on page 105 and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Replacement procedure 1.
  • Page 59 Chapter 8 CRU replacement...
  • Page 60 5. Install the computer cover. P620 User Guide...
  • Page 61 Chapter 8 CRU replacement...

  • Page 62: Device In The Flex Bay

    6. Reconnect the power cord and all disconnected cables to the computer. Note: If a locking device is available, use it to lock the computer. Device in the flex bay Prerequisite Before you start, read Appendix A “Important safety information” on page 105 and print the following instructions.
  • Page 63 4. Remove the slim-optical-drive adapter. 5. Remove the slim optical drive from the failing adapter and install the slim optical drive into the new adapter. See “Device in the multi-drive conversion kit” on page 62. 6. If you are installing a slim-optical-drive adapter into the flex bay with a plastic shield installed, press the clip as shown to remove the plastic shield.
  • Page 64 7. Install the slim-optical-drive adapter. P620 User Guide...

  • Page 65: Storage Drive In The Front-Access Storage Enclosure

    8. Connect the signal cable and the power cable to the slim optical drive. Note: Reconnect any cables removed from other supported devices. 9. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. Storage drive in the front-access storage enclosure Prerequisite Before you start, read Appendix A “Important safety information”...
  • Page 66 You can install or replace a storage drive in the front-access storage enclosure. The storage drive also can be hot-swappable, which means that you can install or replace the drive without even turning off your computer. Therefore, lock the enclosure cover to prevent the unexpected removal. The keys are attached at the rear of the computer.
  • Page 67 7. Install a new 3.5-inch storage drive. Notes: • Ensure that the circuit board faces downward and the connectors face toward the rear of the bracket. • Do not touch the circuit board on the storage drive during operation. 8. Install the new 3.5-inch storage drive into the front-access storage enclosure. Press the notch to secure the enclosure cover and lock the enclosure cover with the key.

  • Page 68: Device In The Multi-Drive Conversion Kit

    Device in the multi-drive conversion kit Prerequisite Before you start, read Appendix A “Important safety information” on page 105 and print the following instructions. The multi-drive conversion kit (hereafter referred to as kit) might be equipped with either one or both of the following components: •...
  • Page 69 6. Install the slim optical drive with the bracket into the kit. 7. Slide the kit into the flex bay and reconnect the disconnected cables to the kit. 8. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.
  • Page 70 5. Remove the 3.5-inch storage drive from the conversion bracket. Do not touch the circuit board on the drive. 6. To install a 3.5-inch storage drive, ensure that the conversion bracket is unfolded. To unfold the bracket: a. Remove pins and install them into slots b.
  • Page 71 c. Unfold the bracket as shown. d. Insert tabs , and into the corresponding slots. Ensure that the tabs are secured in place. 7. Install the new 3.5-inch storage drive into the bracket. Do not touch the circuit board on the drive. Chapter 8 CRU replacement...
  • Page 72 8. Install the new 3.5-inch storage drive with the bracket into the kit. 9. Close the rear cover of the kit. P620 User Guide...

  • Page 73: Cover Presence Switch

    10. Slide the kit into the flex bay and reconnect the disconnected cables to the kit. 11. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. Cover presence switch Prerequisite Before you start, read Appendix A “Important safety information” on page 105 and print the following instructions.

  • Page 74: Storage Drive In A Storage Drive Bay

    Storage drive in a storage drive bay Prerequisite Before you start, read Appendix A “Important safety information” on page 105 and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: •...
  • Page 75 6. To install a 3.5-inch storage drive, ensure that the conversion bracket is unfolded. To unfold the bracket: a. Remove the pin and install it into the slot b. Release tabs , and from the corresponding slots. c. Unfold the bracket as shown. Chapter 8 CRU replacement...
  • Page 76 d. Insert tabs , and into the corresponding slots. Ensure that the tabs are secured in place. 7. Install the new 3.5-inch storage drive into the bracket. Do not touch the circuit board on the drive. P620 User Guide...

  • Page 77: Storage Drive Cage

    8. Install the new 3.5-inch storage drive with the conversion bracket into the storage drive bay. 9. Connect the signal cable and the power cable to the new storage drive. 10. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.
  • Page 78 2. Remove the front fan assembly. See “Front fan assembly” on page 87. 3. Locate the storage drive cage. See “Internal storage drives” on page 7.. 4. Disconnect all the cables from the storage drive. 5. Remove the storage drives out of the storage drive cage. See “Storage drive in a storage drive bay” on page 68.
  • Page 79 b. Gently push the storage drive cage inward until it cannot be pushed any further. Then press the drive cage downward. c. Secure the storage drive cage with three screws. Chapter 8 CRU replacement...

  • Page 80: M.2 Solid-State Drive

    8. Slide the storage drives into the storage drive cage. Reconnect the removed cables to the storage drives. See “Storage drive in a storage drive bay” on page 68. 9. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.
  • Page 81 5. Remove the heat sink for the M.2 solid-state drive. 6. Remove the M.2 solid-state drive. 7. Install an M.2 solid-state drive. Notes: • Do not touch the circuit board of the M.2 solid-state drive. • If only one M.2 solid-state drive is installed, ensure that the drive is installed in the M.2 solid-state drive slot 1 ( ).
  • Page 82 8. Install and secure the heat sink for the M.2 solid-state drive. P620 User Guide...
  • Page 83 9. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. M.2 solid-state drive in an M.2 solid-state drive PCIe adapter Install M.2 solid-state drives in the alphabetic order as shown. 1. Remove the computer cover. See “Computer cover” on page 52. 2.
  • Page 84 4. Remove the M.2 solid-state drive heat sink. 5. Pull the handle of the retention latch outward to release the M.2 solid-state drive. Then, remove the M.2 solid-state drive from the PCIe adapter. 6. If necessary, move the retention latch to an appropriate location to suit the length of the new M.2 solid- state drive.
  • Page 85 7. If necessary, remove the film on the thermal pad on which you want to install the M.2 solid-state drive. Pull the handle of the retention latch outward to the open position. 8. Install the M.2 solid-state drive. Then, insert the plug of the retention latch into the hole to secure the new drive.

  • Page 86: Power Supply Assembly

    9. Install the heat sink for the M.2 solid-state drive. 10. Close the cover. 11. Install the M.2 solid-state drive PCIe adapter in a PCIe x16 card slot on the system board. See “System board” on page 4. 12. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

  • Page 87: Pcie Card

    Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury, seek medical care immediately. Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 88 Install PCIe cards according to the corresponding slot types and the following illustrated installation order: Figure 2. PCIe card installation order Replacement procedure 1. Remove the computer cover. See “Computer cover” on page 52. 2. Lay the computer on its side for easier access to the system board. 3.
  • Page 89 4. Remove the PCIe card. Note: The card might fit tightly into the slot. If necessary, alternately move each side of the card a small amount until the card is removed from the slot. Chapter 8 CRU replacement...
  • Page 90 5. To install a new PCIe card, pivot the PCIe card latch to the open position. 6. Remove the appropriate metal slot cover. Install the new card into the appropriate slot on the system board. See “System board” on page 4. 7.

  • Page 91: Full-Length Pcie Card

    Full-length PCIe card Prerequisite Before you start, read Appendix A “Important safety information” on page 105 and print the following instructions. Replacement procedure 1. Remove the computer cover. See “Computer cover” on page 52. 2. Lay the computer on its side for easier access to the system board. 3.
  • Page 92 4. Open the latch in the front fan assembly. 5. Disconnect the power cable from the full-length PCIe card. Then, remove the card. Note: The card might fit tightly into the slot. If necessary, alternately move each side of the card a small amount until the card is removed from the slot.

  • Page 93: Front Fan Assembly

    6. To install a full-length PCIe card: a. If you are installing a new full-length PCIe card, open PCIe card latch and remove the appropriate metal slot cover. b. Align the extender on the new full-length PCIe card with the corresponding slot in the front fan assembly.
  • Page 94 Replacement procedure 1. Remove the computer cover. See “Computer cover” on page 52. 2. Remove the following devices if any: • Full-length PCIe cards, see “Full-length PCIe card” on page 85 • PCIe card retainer, see “PCIe card” on page 81 3.

  • Page 95: Rear Fan Assembly

    Rear fan assembly Prerequisite Before you start, read Appendix A “Important safety information” on page 105 and print the following instructions. CAUTION: Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury, seek medical care immediately.

  • Page 96: Memory Module Active Cooler And Duct

    a. Connect the rear-fan-assembly cable to the rear-fan-assembly connector on the system board. See “System board” on page 4. 5. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. Memory module active cooler and duct Prerequisite Before you start, read Appendix A “Important safety information”...

  • Page 97: Memory Module

    4. Install a memory module active cooler and duct. 5. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. Memory module Prerequisite Before you start, read Appendix A “Important safety information” on page 105 and print the following instructions.
  • Page 98 Memory modules Installation order Slot 7 Slot 7 and slot 8 Slot 7, slot 8, slot 2, and slot 1 Four Eight Slot 1 to slot 8 Replacement procedure 1. Remove the computer cover. See “Computer cover” on page 52. 2.

  • Page 99: Coin-Cell Battery

    6. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. Coin-cell battery Prerequisite Before you start, read Appendix A “Important safety information” on page 105 and print the following instructions. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel connector assignments (configurations).
  • Page 100 3. Remove the coin-cell battery. 4. Install the coin-cell battery. 5. Secure the coin-cell battery with the latch. P620 User Guide...

  • Page 101: Wi-Fi Units

    6. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. 7. Reset the system date and time in the UEFI BIOS menu. To dispose of the coin-cell battery, refer to the “Lithium coin-cell battery notice” in the Safety and Warranty Guide.
  • Page 102 3. If your computer comes with a Wi-Fi card that supports the Bluetooth function, disconnect the Bluetooth cable from the Wi-Fi adapter. P620 User Guide...
  • Page 103 4. Open the PCIe card latch. 5. Remove the Wi-Fi adapter. Chapter 8 CRU replacement...
  • Page 104 Note: The card might fit tightly into the slot. If necessary, alternately move each side of the card a small amount until the card is removed from the slot. 6. Remove the Wi-Fi card. 7. Install a new Wi-Fi card. P620 User Guide...
  • Page 105 8. Install the Wi-Fi adapter into the PCIe card slot on the system board. See “System board” on page 4. Then, pivot the PCIe card latch and push it back in until it snaps into position. 9. If the installed Wi-Fi card supports the Bluetooth function, connect a Bluetooth cable to the Wi-Fi adapter.
  • Page 106 11. Tighten the Wi-Fi antenna cable connectors to secure them to the rear of the computer. 12. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer. P620 User Guide...

  • Page 107: Chapter 9. Help And Support

    Use Lenovo Vantage to: • Configure device settings. • Download and install UEFI BIOS, drivers and firmware updates. • Open the Start menu and click Lenovo Vantage. • Secure you computer from outside threats. • Use Windows Search. • Diagnose hardware problems.

  • Page 108: Call Lenovo

    Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...

  • Page 109: Lenovo Customer Support Center

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 110 P620 User Guide...

  • Page 111: Appendix A. Important Safety Information

    In the unlikely event that you notice any of the following conditions, or if you have any safety concerns with your product, stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance. © Copyright Lenovo 2020...
  • Page 112 Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
  • Page 113 Do not use them with any other products. For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 114 If you intend to use your PC in a country or region that is different from your ordering location, please purchase an additional Lenovo power cord for the country or region where the PC will be used. Refer to the power cord guide provided in our Web site, , for details.
  • Page 115 Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
  • Page 116 If the coin-cell battery is not a CRU, do not attempt to replace the coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.
  • Page 117 computer, power adapter, and many accessories produce some heat during normal operation. Extended contact with the body could cause discomfort or, potentially, a skin burn. • Do not charge the battery or operate your computer, power adapter, or accessories near flammable materials or in explosive environments.
  • Page 118 DANGER Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices. To connect: To disconnect: 1. Turn everything OFF. 1. Turn everything OFF. 2. First, attach all cables to devices. 2.
  • Page 119 Liquid crystal display (LCD) notice DANGER To avoid shock hazards: • Do not remove the covers. • Do not operate this product unless the stand is attached. • Do not connect or disconnect this product during an electrical storm. • The power cord plug must be connected to a properly wired and grounded power outlet. •...
  • Page 120 2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the packaging, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...
  • Page 121 For tips on how to minimize visual fatigue, please go to to visit https://www.lenovo.com/us/en/safecomp/ “Minimizing Visual Fatigue”. Tip-over hazard prevention notice The computer may cause harm to children if it is not located in an appropriate place. Follow the tips below to protect children from harm caused by the computer tipping over: •...
  • Page 122 Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can damage the part. When you unpack an option or CRU, do not open the static-protective packaging containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...
  • Page 123 The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.
  • Page 124 Clean the keyboard: Wipe the keys one by one with a lint-free cloth dampened in mild soap and water. If you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it. Avoid spraying cleaner directly onto the keyboard.

  • Page 125: Appendix B. System Memory Speed

    2400 MT/s memory modules. Then the system memory speed will be no faster than 2400 MT/s. • The microprocessor models supported in your computer might vary. For a list of supported microprocessor models, contact the Lenovo Customer Support Center. © Copyright Lenovo 2020...
  • Page 126 P620 User Guide...

  • Page 127: Appendix C. Accessibility And Ergonomic Information

    This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 128 keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify.
  • Page 129 Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
  • Page 130 Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness.

  • Page 131: Appendix D. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /opt/Lenovo If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 132 P620 User Guide...

  • Page 133: Appendix E. Compliance And Tco Certified Information

    The full text of the system EU declaration of conformity is available at: https://www.lenovo.com/us/en/compliance/eu-doc Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
  • Page 134 Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: https://www.lenovo.com/us/en/compliance/recycling...
  • Page 135 Collect and recycle a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 136 If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
  • Page 137 Disposing of battery packs from Lenovo products Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can find details on the battery pack in the product documentation. If you need to dispose of a battery pack, insulate it with vinyl tape, contact Lenovo sales, service, or your place of purchase, or a waste-disposal operator, and follow their instructions.
  • Page 138 India RoHS RoHS compliant as per E-Waste (Management) Rules. Mainland China RoHS Taiwan RoHS P620 User Guide...
  • Page 139 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 140 Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Japan VCCI Class B compliance statement...
  • Page 141 Other compliance and TCO Certified information of countries and regions This section provides other compliance information about Lenovo products. Certification-related information Product name: ThinkStation P620 Machine types: 30E0 and 30E1 The latest compliance information is available at: https://www.lenovo.com/us/en/compliance TCO Certified Selected models are TCO Certified and bear the TCO Certified logo.
  • Page 142 Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset a default power plan. To change the power plan, see “Set the power plan” on page 17.

  • Page 143: Appendix F. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 144 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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