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About this manual ® This manual provides service and reference information for ThinkStation computers listed on the front cover. Illustrations in this manual might look different from your product. Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for trained service technicians who are familiar with ThinkStation computers.
• Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage. • Do not service the following parts with the power on when they are removed from their normal operating places in a machine: ThinkStation P3 Ultra Hardware Maintenance Manual...
– Power supply units – Pumps – Blowers and fans – Motor generators and similar units. (This practice ensures correct grounding of the units.) • If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. –...
The caution and danger safety notices in this section are provided in the following languages: • English • Arabic • Brazilian/Portuguese • Chinese (simplified) • Chinese (traditional) • French • German • Hebrew • Italian • Korean ThinkStation P3 Ultra Hardware Maintenance Manual...
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• Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. •...
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The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. ThinkStation P3 Ultra Hardware Maintenance Manual...
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≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ThinkStation P3 Ultra Hardware Maintenance Manual...
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PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
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O dispositivo também pode ter mais de um cabo de alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de alimentação estejam desconectados da fonte de alimentação. ThinkStation P3 Ultra Hardware Maintenance Manual...
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(sauf instruction contraire mentionnée dans les procédures d'installation et de configuration). • Lorsque vous installez, que vous déplacez, ou que vous manipulez le présent produit ou des périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous pour connecter et déconnecter les différents cordons. ThinkStation P3 Ultra Hardware Maintenance Manual...
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Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des 4.
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• Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen. • Die Signalkabel nach Möglichkeit einhändig anschließen oder lösen, um einen Stromschlag durch Berühren von Oberflächen mit unterschiedlichem elektrischem Potenzial zu vermeiden. ThinkStation P3 Ultra Hardware Maintenance Manual...
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• Geräte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder Gebäudeschäden vorliegen. • Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. •...
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Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die Stromversorgung für die Einheit vollständig zu unterbrechen, müssen alle zum Gerät führenden Netzkabel vom Netz getrennt werden. ThinkStation P3 Ultra Hardware Maintenance Manual...
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PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. ThinkStation P3 Ultra Hardware Maintenance Manual...
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Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.
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Il pulsante di controllo dell'alimentazione presente sull'unità e l'interruttore dell'alimentatore non disattivano l'alimentazione corrente fornita all'unità. E' possibile che l'unità disponga di più cavi di alimentazione. Per disattivare l'alimentazione dall'unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione. ThinkStation P3 Ultra Hardware Maintenance Manual...
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• No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. • Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra. ThinkStation P3 Ultra Hardware Maintenance Manual...
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• Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas. • Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de señal. • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. •...
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Además, el dispositivo podría tener más de un cable de alimentación. Para suprimir toda la corriente eléctrica del dispositivo, asegúrese de que todos los cables de alimentación estén desconectados de la toma de corriente. ThinkStation P3 Ultra Hardware Maintenance Manual...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
The start-up drive is not in the boot sequence in Check the configuration and ensure that the start-up drive configuration. is in the boot sequence. No operating system installed on the boot drive. Install an operating system on the boot drive. ThinkStation P3 Ultra Hardware Maintenance Manual...
Error FRU/Action The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following: 1. Attempt to back up the data on the failing hard disk drive. 2. Using the operating system programs, format the hard disk drive.
Press F10 to exit. 1762 Storage device configuration change This error message is displayed has occurred when a hard disk drive change or an optical drive change has been made. Press F10 to exit. ThinkStation P3 Ultra Hardware Maintenance Manual...
POST error message Description/Action Error code 8998 Not enough shadow RAM resources This error message is displayed for OPTION ROM, not all devices when the shadow RAM resources initialized. Suggest to remove some for option ROM are insufficient. add-on cards, or change to UEFI If the legacy option ROM is mode in BIOS setup.
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First device - network b. Second device - hard disk 2. Hard disk drive RPL computer does not RPL from server 1. Check the startup sequence. 2. Check the network adapter LED status. ThinkStation P3 Ultra Hardware Maintenance Manual...
10. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1. 11. To prevent data loss, ensure that BIOS settings are restored to an earlier point. ThinkStation P3 Ultra Hardware Maintenance Manual...
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4. Select the RAID volumes and press Enter to view the detailed information. Select the storage drives you want to reset to non-RAID and then press Enter. 5. Select Reset to Non-RAID and press Enter. 6. Select Yes to reset the storage drives to non-RAID. ThinkStation P3 Ultra Hardware Maintenance Manual...
4. Run the diagnostic program. 5. Recover your operating system. See “Self-help resources” on page 42. 6. If the problem persists, contact Lenovo. UEFI diagnostic program A UEFI diagnostic program is preinstalled on the computer. It enables you to test memory modules and internal storage devices, view system information, and check and recover bad sectors on internal storage devices.
If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.
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• Setup Guide want. • This User Guide • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty •...
• FRUs: Refer to parts that must be replaced only by trained service technicians. If customers choose to replace the FRUs by themselves, the product warranty might be affected. ThinkStation P3 Ultra Hardware Maintenance Manual...
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Number Description Self-service CRU Optional-service CRU Memory Dust filter* 2.5-inch hard disk drive cable* 2.5-inch hard disk drive bracket* 2.5-inch hard disk drive* PCI-Express card bracket Type-1 PCI-Express card* Chapter 7 Hardware removal and installation...
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Wi-Fi card shield* LED cable holder LED cable ac power adapter Power cord Mouse Keyboard *For selected models For detailed FRU and CRU information, such as the FRU part numbers and supported computer models, go http://www.lenovo.com/serviceparts-lookup ThinkStation P3 Ultra Hardware Maintenance Manual...
System board Note: The system board might look slightly different from the illustration. Figure 1. System board part locations Chapter 7 Hardware removal and installation...
Expand your computer Internal storage drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Chapter 7 Hardware removal and installation...
When installing an external option, see Chapter 3 “Product overview” on page 29 to identify the required connector. Then, use the instructions that come with the option to help you make the connection and install any required software or device drivers. ThinkStation P3 Ultra Hardware Maintenance Manual...
Power adapter and power cord Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, turn off the computer and remove all connected devices and cables. Removal steps 1. Remove the power adapter. 2.
Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, turn off the computer and remove all connected devices and cables. Replacement steps 1. Remove the antenna. ThinkStation P3 Ultra Hardware Maintenance Manual...
2. Install the antenna. Note: Once the Wi-Fi antenna is installed, you can turn the antenna clockwise or counter-clockwise to 90° maximum. Chassis Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Before you remove the chassis, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1.
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2. Remove the chassis. 3. Install the chassis. Note: Push the parts into place until you hear a clicking sound. ThinkStation P3 Ultra Hardware Maintenance Manual...
M.2 solid-state drive thermal kit Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The thermal kit might be very hot. Before you open the chassis, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1.
The thermal kit might be very hot. Before you open the chassis, turn off the computer and wait several minutes until the computer is cool. Attention: • To replace the Intel Optane memory, go to https://support.lenovo.com/docs/tg_ssd ThinkStation P3 Ultra Hardware Maintenance Manual...
• Do not attempt to replace the Intel Optane memory in the M.2 solid-state drive slot. Replacement of the Intel Optane memory must be done by a Lenovo-authorized repair facility or technician. • The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data.
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3. Remove the M.2 solid-state drive thermal kit with thermal pad. See “M.2 solid-state drive thermal kit” on page 57. 4. Disconnect the signal cable and the power cable from the storage drive. Replacement steps 1. Remove the storage drive and the bracket. 2. Remove the storage drive from the bracket. ThinkStation P3 Ultra Hardware Maintenance Manual...
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3. Install the storage drive to the bracket. 4. Install the storage drive and the bracket. Chapter 7 Hardware removal and installation...
For access, do the following: 1. Remove the power adapter and cord. See “Power adapter and power cord” on page 53. 2. Remove the computer cover. See “Chassis” on page 55. Removal steps 1. Remove the LED holder. ThinkStation P3 Ultra Hardware Maintenance Manual...
2. Remove the LED cable. System fan and heat sink Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Chapter 7 Hardware removal and installation...
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3. Disconnect the power cable from the system board. Replacement steps • 65-watt system fan 1. Release the system fan latch and lift the system fan up. 2. Loosen the heat sink screws and remove the heat sink with system fan. ThinkStation P3 Ultra Hardware Maintenance Manual...
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Step Screw (quantity) Color Torque M3 x L17.8 mm, flat-head (4) Bright Ni 3.0±0.1 in-lbs 3. Secure the heat sink screws. Chapter 7 Hardware removal and installation...
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4. Install the system fan. Torque Step Screw (quantity) Color M3 x L17.8 mm, flat-head (4) Bright Ni 3.0±0.1 in-lbs • 125-watt system fan 1. Release the system fan latch and remove the system fan. ThinkStation P3 Ultra Hardware Maintenance Manual...
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2. Loosen the heat sink screws and remove the heat sink. Attention: Use the screws provided by Lenovo to avoid any unpredictable damage to your computer. Step Screw (quantity) Color Torque Bright Ni 3.0±0.1 in-lbs M3 x L17.4 mm, flat-head (4)
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4. Install the system fan. Attention: Use the screws provided by Lenovo to avoid any unpredictable damage to your computer. Step Screw (quantity) Color Torque M3 x L5 mm, countersunk screw (1) Blue Zn 5.0±0.1 in-lbs M3 x L17.4 mm, flat-head (4) Bright Ni 3.0±0.1 in-lbs...
Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Ensure that you follow the installation order for memory modules shown in the following illustration. Chapter 7 Hardware removal and installation...
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• Type 1 1. Remove the power adapter and power cord. See “Power adapter and power cord” on page 53. 2. Remove the computer cover. See “Chassis” on page 55. 3. Remove the memory module. ThinkStation P3 Ultra Hardware Maintenance Manual...
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4. Install the memory. • Type 2 1. Remove the power adapter and power cord. See “Power adapter and power cord” on page 53. 2. Remove the computer cover. See “Chassis” on page 55. 3. Disconnect the system fan cable from the system board, and lift the system fan. See “System fan and heat sink”...
PCI-Express card Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The system fan and heat sink be very hot. Before you open the chassis, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1.
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• Type 2 1. Remove the PCI-Express card bracket. 2. Remove the PCI-Express card. ThinkStation P3 Ultra Hardware Maintenance Manual...
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3. Remove the PCI-Express card from the converter. 4. Install the PCI-Express card to the converter. Chapter 7 Hardware removal and installation...
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5. Install the PCI-Express card and converter. 6. Install the PCI-Express card bracket. ThinkStation P3 Ultra Hardware Maintenance Manual...
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• Type 3 1. Remove the PCI-Express card bracket. 2. Remove one screw and remove the PCI-Express card. Chapter 7 Hardware removal and installation...
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3. Remove the PCI-Express card from the converter. Attention: Use the screws provided by Lenovo to avoid any unpredictable damage to your computer. Step Screw (quantity) Color Torque M3 x L5 mm, countersunk screw (1) Blue Zn 5.0±0.1 in-lbs 4. Install the PCI-Express card to the converter.
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5. Install the PCI-Express card. 6. Install one screw and the PCI-Express card converter. Chapter 7 Hardware removal and installation...
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Attention: Use the screws provided by Lenovo to avoid any unpredictable damage to your computer. Step Screw (quantity) Color Torque M3 x L5 mm, countersunk screw (1) Blue Zn 5.0±0.1 in-lbs • Type 4 1. Remove the PCI-Express card and converter.
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3. Remove the PCI-Express card holder. Attention: Use the screws provided by Lenovo to avoid any unpredictable damage to your computer. Step Screw (quantity) Color Torque M3 x L5 mm, hex screw (2) Black Ni 5.0±0.1 in-lbs 4. Install the PCI-Express card holder.
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5. Install the PCI-Express card converter. 6. Install the PCI-Express card. ThinkStation P3 Ultra Hardware Maintenance Manual...
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Attention: Use the screws provided by Lenovo to avoid any unpredictable damage to your computer. Step Screw (quantity) Color Torque Black Ni 5.0±0.1 in-lbs M3 x L5 mm, hex screw (2) • Type 5 1. Lift up the system fan and disconnect the PCI-Express card fan cable.
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3. Remove the PCI-Express card bracket. 4. Remove the PCI-Express card. ThinkStation P3 Ultra Hardware Maintenance Manual...
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5. Remove the MOS heat sink from the PCI-Express card. 6. Remove the thermal heat sink from the PCI-Express card. Chapter 7 Hardware removal and installation...
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Attention: Use the screws provided by Lenovo to avoid any unpredictable damage to your computer. Step Screw (quantity) Color Torque M3 x L12 mm (4) Black Zn 5.0±0.1 in-lbs 7. Install the thermal heat sink to the PCI-Express card. 8. Remove the PCI-Express card bracket.
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9. Install the PCI-Express card. 10. Install the MOS heat sink to the PCI-Express card, and secure the PCI-Express card with screws. Note: Ensure that the holes on both heat sinks are aligned before installing. Chapter 7 Hardware removal and installation...
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11. Install the PCI-Express card bracket and restore the PCI-Express card latch. 12. Connect the PCI-Express card fan cable and install the fan. ThinkStation P3 Ultra Hardware Maintenance Manual...
13. Install the system fan. Attention: Use the screws provided by Lenovo to avoid any unpredictable damage to your computer. Step Screw (quantity) Color Torque M3 x L12 mm (4) Black Zn 5.0±0.1 in-lbs Internal speaker Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions.
Attention: Use the screws provided by Lenovo to avoid any unpredictable damage to your computer. Step Screw (quantity) Color Torque M2 x L3 mm, flat-head (1) Black 1.5±0.1 in-lbs Wi-Fi antenna cable Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions.
The heat sink and microprocessor might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, remove the following parts in order: 1. “Power adapter and power cord” on page 53. ThinkStation P3 Ultra Hardware Maintenance Manual...
2. “Chassis” on page 55. 3. “System fan and heat sink” on page 63 4. “M.2 solid-state drive thermal kit” on page 57 5. “PCI-Express card” on page 73. Removal steps Notes: • Your microprocessor and socket might look different from the one illustrated. •...
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• The failing system board must be returned with a microprocessor socket cover to protect the pins during shipping and handling. 1. Remove seven screws. Then, remove the system board. ThinkStation P3 Ultra Hardware Maintenance Manual...
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Attention: Use the screws provided by Lenovo to avoid any unpredictable damage to your computer. Step Screw (quantity) Color Torque Black Ni 5.0±0.1 in-lbs M3 x L5 mm, hex screw (8) Chapter 7 Hardware removal and installation...
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Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.