Contents 1 Working on your computer....................5 ................................5 Safety instructions ..........................5 Before working inside your computer ................................6 Recommended tools ..............................6 Turning off your computer ............................ 6 After working inside your computer 2 Removing and installing components................8 ................................8 System overview ...........................
Page 4
Deleting or changing an existing system and/or setup password 4 Diagnostics........................47 ...................47 Enhanced Pre-Boot System Assessment (ePSA) diagnostics 5 Troubleshooting your computer..................48 ..................................48 Power LED ..............................48 Single Diagnostic LED ................................. 49 Battery status lights 6 Specifications....................... 50 ..............................50 Technical specification 7 Contacting Dell......................56 .................................56 Contacting Dell...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components. Recommended tools The procedures in this document require the following tools: •...
Page 7
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
Removing and installing components This section provides detailed information on how to remove or install the components from your computer. System overview Figure 1. Front view Figure 2. Back view Microphone Camera (optional) Camera-status light (optional)
Installing the SD card Push in the SD card into its slot until it clicks into place. Follow the procedure in After working inside your computer Removing the battery cover Follow the procedure in Before working inside your computer. Perform the following steps as shown in the illustration: a.
Installing the battery Slide the battery into its slot until it clicks into place. Install the battery cover. Follow the procedure in After working inside your computer Removing the base cover Follow the procedure in Before working inside your computer. Remove the: battery cover battery...
Installing the base cover Slide the base cover to align with the screw holes on the computer. Tighten the screws to secure the base cover to the computer. Install the: battery battery cover Follow the procedure in After working inside your computer.
battery Perform the following steps as shown in the illustration: a. Remove the screws that secure the hard drive to the computer [1]. b. Lift the hard-drive latch to the unlock position [2]. c. Slide and lift the hard drive from the computer [3]. Remove the screws that secure the hard drive.
Lift the tab and disconnect the keyboard cables from the system board [1, 2]. Pry the keyboard trim starting from the bottom and work along the top edge and remove it from the computer. Perform the following steps as shown in the illustration: a.
Connect the keyboard-data cable to the system board. NOTE: Ensure that you fold the keyboard-data cable in perfect alignment. Install the: hard drive battery battery cover Follow the procedure in After working inside your computer. Removing the secondary memory Follow the procedure in Before working inside your computer.
battery cover battery base cover Perform the following steps to remove the primary memory: a. Pry the retention clips away from the primary memory until it pops up. b. Lift the primary memory and remove it from the computer. Installing the primary memory Insert the primary memory into the memory socket.
Installing the WWAN card (Optional) Slide the WWAN card to the WWAN card slot. Tighten the screw to secure the WWAN card to the computer. Route the antenna cables through the routing channels and connect them to the WWAN card. Install the: base cover battery...
Installing the WLAN Card Insert the WLAN card in its slot in the computer. Route the antenna cables through the routing channel and connect them to the WLAN card. Align the shield and tighten the screw to secure the WLAN card to the computer. Install the: base cover battery...
Installing the M.2 SSD Replace the M.2 SSD in its slot. Tighten the screw to secure the M.2 SSD to the computer. Place the shield on the M.2 SSD. Tighten the screw to secure the shield to the computer. Install the: base cover battery battery cover...
Installing the coin cell battery Replace the coin cell battery in its slot in the computer. Connect the coin cell battery cable. NOTE: Ensure that the coin cell battery cable does not protrude outside its compartment. Install the: base cover battery battery cover Follow the procedure in...
Installing the hard drive cable Connect the hard drive cable to the system board and route the cable through the routing channel. Tighten the screws to secure the hard drive cable connector to the computer. Install the: hard drive base cover battery battery cover Follow the procedure in...
Removing the palmrest Follow the procedure in Before working inside your computer. Remove the: battery cover battery base cover hard drive keyboard Perform the following steps as shown in the illustration: a. Remove the screws (M2xL3) at the bottom of the computer which secure the palmrest to the computer [1]. b.
Removing the speakers Follow the procedure in Before working inside your computer. Remove the: battery cover battery base cover hard drive keyboard palmrest Perform the following steps to remove the speaker: a. Disconnect the speaker cable from the system board [1]. b.
keyboard palmrest Perform the following steps to remove the I/O board: a. Remove the screws that secure the I/O board to the computer [1, 3]. b. Remove the bracket of the thunderbolt connector [2]. c. Lift the right edge of the I/O board upwards to disengage the connector and remove it from the computer [4]. Installing the I/O board left Connect the I/O board connector and slide the I/O board into its slot in the computer.
Installing the I/O board right Connect the I/O board connector and slide the I/O board into its slot in the computer. Tighten the screws to secure the I/O board to the computer. Connect the speaker cable to the I/O board. Install the: palmrest keyboard...
Installing the heat sink assembly Replace the heat-sink assembly in its slot. Tighten the captive screws to secure the heat-sink assembly to the computer. NOTE: Tighten the screws based on the order mentioned in the removal procedure. Connect the heat-sink fan cables to the system board. Install the: palmrest keyboard...
battery base cover hard drive keyboard palmrest heat sink Perform the following steps as shown in the illustration: a. Remove the screws that secure the video card to the computer [1]. b. Remove the video card from the computer [2]. Installing the video card Slide the video card into its original position in the computer.
Page 28
b. Remove the display hinge cap from the computer [2]. Perform the following steps as shown in the illustration: a. Flip the computer and remove the cosmetic screws from the bottom and back of the computer [1]. b. Pull up the antenna cables through the routing hole [2]. Perform the following as shown in the illustration: a.
Installing the display assembly Tighten the screws to secure the display assembly in place. Affix the tape on the heat pipe. Connect the eDP cable to the correct connectors on the system board. Insert the wireless antenna cables through the routing hole on the chassis. Tighten the screws at the bottom and back of the computer.
Installing the display bezel NOTE: The display bezel is available only for non touch systems. Place the display bezel on the display assembly. Press the edges of the display bezel until it clicks onto the display assembly. Install the: display assembly palmrest keyboard hard drive...
Installing the camera Place the camera module in its slot on the computer. Connect the camera cable. Install the: display bezel display assembly palmrest keyboard hard drive base cover battery battery cover Follow the procedure in After working inside your computer.
I/O board left I/O board right heat sink Perform the following steps as shown in the illustration: a. Remove the screws that secure the shield to the system board [1]. b. Lift the shield away from the computer [2]. c. Disconnect the eDP cable [3]. d.
Removing the LED board Follow the procedures in Before working inside your computer. Remove the: battery cover battery base cover hard drive keyboard secondary memory palmrest Perform the following steps as shown in the illustration: a. Lift the tab and disconnect the LED-board cable from the system board [1, 2]. b.
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
Keys Navigation NOTE: For the standard graphics browser only. Moves to the previous page till you view the main screen. Pressing Esc in the main screen displays a message that prompts you to save any unsaved changes and restarts the system. Displays the System Setup help file.
Page 36
Option Description • Enabled w/PXE (Default Setting) Parallel Port Allows you to define and set how the parallel port on the docking station operates. You can set the parallel port to: • Disabled • AT (Default Setting) • • Serial Port Identifies and defines the serial port settings.
Page 37
Option Description • Enable Thunderbolt Boot Support • Always Allow Dell Dock • Enable Thunderbolt (and PCIe behind TBT) Pre-boot Default Setting: Highlighted options are enabled. USB PowerShare Allows you to configure the behavior of the USB PowerShare feature. The option is disabled by default.
Page 38
Option Description • Enable Unobtrusive Mode Miscellaneous Devices Allows you enable or disable the various on board devices. The options are: • Enable Camera • SD Card Read Only • Enable Media Card • Disable Media Card Default Setting: The highlighted devices are enabled.
Page 39
Option Description Strong Password Allows you to enforce the option to always set strong passwords. Default Setting: Enable Strong Password is not selected. Password Configuration You can define the length of your password. Admin Password Min = 4, Admin Password Max = 32 Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD...
Page 40
Option Description Default Setting: Disabled Table 6. Secure Boot Option Description Secure Boot Enable This option enables or disables the Secure Boot feature. • Disabled (Default Setting) • Enabled Expert Key Management Expert key Management allows the PK, KEK, db, and dbx security key databases to be manipulated.
Page 41
Table 8. Power Management Option Description AC Behavior Allows the computer to power-on automatically, when AC adapter is plugged. The option is disabled. • Wake on AC Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are: •...
Page 42
Option Description Primary Battery Configuration Allows you to define how to use the battery charge, when AC is plugged in. The options are: • Adaptive (Default settings) • Standard • Express Charge • Primarily AC use • Custom - You can set the percentage to which the battery must charge . Table 9.
Page 43
Option Description • 10 seconds Table 10. Virtualization support Option Description Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel Virtualization technology. • Enable Intel Virtualization Technology (Default Setting) VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel Virtualization technology for direct I/O.
Restart the computer. Go to dell.com/support. If you have your computer's Service Tag or Express Service Code: NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect Service Tag.
Password Type Description Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended. NOTE: Your computer is shipped with the system and setup password feature disabled.
Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Troubleshooting your computer You can troubleshoot your computer using indicators like diagnostic lights, beep codes, and error messages during the operation of the computer. Power LED Table 14. Power LED • Hibernate or Suspend to Disk (S4). • Power is off (S5). Solid System is in S0 state, the normal power state of a functioning machine.
Recovery image found but invalid Battery status lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop. amber light and white light Alternately blinking Temporary battery failure with AC adapter present.
Specifications Technical specification NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start → Settings → System → About. • Windows 8.1 and Windows 8, click or tap Start →...
Page 51
Feature Specification Connectors 4 SoDIMM Sockets NOTE: Install either one, two, or four memory modules in the memory module slots to ensure optimum system performance. Installing three memory modules lead to system performance issues. Capacity 4 GB, 8 GB, and 16 GB Minimum Memory 8 GB Maximum memory...
Page 52
Feature Specification USB 3.0 four Video 19-pin HDMI connector, Mini DisplayPort connector Memory card reader SD 4.0 Docking port Micro Subscriber Identity Module (Micro SIM) port Smart card (optional) Table 24. Display Feature • FHD (1920 x 1080) Type • UHD (3840 x 2160) Size 17.3 inches...
Page 53
1 TB 5400 rpm, 128/256/512 GB SATA 3 SSD, 256 GB SATA 3 SSD, 1 TB M.2 SSD, 1 TB SATA 3 SSD NOTE: The size of the hard drive is bound to change. For more information, see Dell.com. Table 29. Battery Feature...
Page 54
Feature Specification • Charge: 0°C to 50°C (32°F to 158°F) Operating • Discharge: 0°C to 70°C (32°F to 122°F) Non-Operating -20°C to 65°C (4°F to 149°F) Coin-cell battery 3 V CR2032 lithium ion cell Table 30. AC Adapter Feature Specification Input voltage 100 VAC to 240 VAC Input current (maximum)
Page 55
Physical Specification Weight (Minimum) 3.42 kg (7.55 lb) Table 33. Environmental Feature Specification Temperature range: Operating 0°C to 40°C (32°F to 104°F) Storage –40°C to 65 °C (–40°F to 149°F) Relative humidity (maximum): Operating 10 % to 90 % (non-condensing) Storage 5 % to 95 % (non-condensing) Maximum vibration:...
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.