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Dell P181G001 Owner's Manual
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Dell P181G001 Owner's Manual

Dell P181G001 Owner's Manual

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Latitude 5340/Latitude 5340 2-in-1
Owner's Manual
Regulatory Model: P181G/P182G
Regulatory Type: P181G001/P182G001
April 2023
Rev. A01

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Summary of Contents for Dell P181G001

  • Page 1 Latitude 5340/Latitude 5340 2-in-1 Owner's Manual Regulatory Model: P181G/P182G Regulatory Type: P181G001/P182G001 April 2023 Rev. A01...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3 Fingerprint reader (optional)............................28 Sensor ....................................29 GPU—Integrated................................29 Hardware security................................29 Smart-card reader................................30 Contactless smart-card reader..........................30 Contacted smart-card reader........................... 31 Operating and storage environment..........................32 Dell Support policy................................32 ComfortView Plus................................33 Using the privacy shutter..............................33 Dell Optimizer..................................34 Contents...
  • Page 4 Chapter 4: Working inside your computer..................35 Safety instructions................................35 Before working inside your computer........................35 Safety precautions..............................36 Electrostatic discharge—ESD protection......................36 ESD field service kit ..............................37 Transporting sensitive components........................38 After working inside your computer........................38 BitLocker..................................38 Recommended tools................................. 38 Screw list.....................................39 Major components of Latitude 5340/Latitude 5340 2-in-1..................40 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........
  • Page 5 System board..................................72 Removing the system board............................. 72 Installing the system board............................74 Speakers....................................76 Removing the speakers.............................. 76 Installing the speakers..............................77 Power-button board................................. 79 Removing the power button............................. 79 Installing the power button............................80 Removing the power button with fingerprint reader..................80 Installing the power button with fingerprint reader.....................81 Keyboard assembly................................
  • Page 6 Clearing BIOS (System Setup) and System passwords..................129 Chapter 9: Troubleshooting....................... 130 Handling swollen rechargeable Li-ion batteries......................130 Locate the Service Tag or Express Service Code of your Dell computer ..........130 Dell SupportAssist Pre-boot System Performance Check diagnostics...............131 Running the SupportAssist Pre-Boot System Performance Check............... 131 Built-in self-test (BIST)..............................
  • Page 7 NOTE: To expand the number of ports and connectors on your computer, connect it to a USB Type-C docking station. Search for a compatible USB Type-C docking station at www.dell.com. 4. HDMI 2.0 port Connect to a TV, external display or another HDMI-in enabled device. Provides video and audio output.
  • Page 8 Supports USB4, DisplayPort 1.4, Thunderbolt 4 and also enables you to connect to an external display using a display adapter. Provides data transfer rates of up to 40 Gbps for USB4 and Thunderbolt 4. NOTE: You can connect a Dell Docking Station to the Thunderbolt 4 ports. For more information, search in the Knowledge Base Resource at www.dell.com/support. NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
  • Page 9 1. Power button with optional fingerprint reader Press to turn on the computer if it is turned off, in sleep state, or in hibernate state. When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for 10 seconds to force shut-down the computer.
  • Page 10 Front 1. Left microphone Provides digital sound input for audio recording and voice calls. 2. Infrared emitter (optional) Emits infrared light, which enables the infrared camera to sense and track motion. 3. Infrared camera (optional) Enhances security when paired with Windows Hello face authentication. 4.
  • Page 11 Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. Views of Latitude 5340/Latitude 5340 2-in-1...
  • Page 12 Modes The following modes are applicable for your 2-in-1 computers. Notebook Views of Latitude 5340/Latitude 5340 2-in-1...
  • Page 13 Tablet Stand Tent Views of Latitude 5340/Latitude 5340 2-in-1...
  • Page 14 Battery charge and status light The following table lists the battery charge and status light behavior of your Latitude 5340/Latitude 5340 2-in-1. Table 1. Battery charge and status light behavior Power Source LED Behavior System Power State Battery Charge Level AC Adapter S0 - S5 Fully Charged...
  • Page 15 Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, search in the Knowledge Base Resource at www.dell.com/support. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
  • Page 16 SupportAssist proactively checks the health of your system's hardware and software. When an issue is detected, the necessary system state information is sent to Dell to begin troubleshooting. SupportAssist is preinstalled on most of the Dell devices running Windows operating system.
  • Page 17 Specifications of Latitude 5340/Latitude 5340 2-in-1 Dimensions and weight The following table lists the height, width, depth, and weight of your Latitude 5340/Latitude 5340 2-in-1. Table 3. Dimensions and weight Description Values Height: Front height 16.79 mm (0.66 in.) Rear height 18.44 mm (0.73 in.) Width 305.70 mm (12.04 in.)
  • Page 18 Table 4. Processor (continued) Description Option one Option two Option three Option four Processor speed Up to 5.20 GHz Up to 4.50 GHz Up to 4.60 GHz Up to 4.70 GHz Performance-cores frequency Processor base 1.80 GHz 1.20 GHz 1.30 GHz 1.60 GHz frequency Maximum turbo...
  • Page 19 ● One USB 3.2 Gen 1 port with PowerShare ● Two Thunderbolt 4 port with DisplayPort Alt Mode/USB Type-C/USB4/Power Delivery NOTE: You can connect a Dell Docking Station to this port. For more information, search in the Knowledge Base Resource at www.dell.com/support. Audio port...
  • Page 20 To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at www.dell.com/support. Wireless module The following table lists the Wireless Local Area Network (WLAN) modules that are supported on your Latitude 5340/Latitude 5340 2-in-1.
  • Page 21 ● 4 x 4 MIMO Antenna x 2 ● 4 x 4 MIMO Antenna x 2 NOTE: For instructions on how to find your computer's IMEI (International Mobile Station Equipment Identity) number, search in the Knowledge Base Resource at www.dell.com/support. Specifications of Latitude 5340/Latitude 5340 2-in-1...
  • Page 22 Audio The following table lists the audio specifications of your Latitude 5340/Latitude 5340 2-in-1. Table 11. Audio specifications Description Values Audio controller Realtek Waves, MaxxAudio 12.0 Stereo conversion Supported Internal audio interface High definition audio interface External audio interface Universal audio jack Number of speakers Internal-speaker amplifier Supported (audio codec integrated)
  • Page 23 Keyboard The following table lists the keyboard specifications of your Latitude 5340/Latitude 5340 2-in-1. Table 13. Keyboard specifications Description Values Keyboard type ● Standard backlit keyboard ● Standard non-backlit keyboard Keyboard layout QWERTY Number of keys ● United States and Canada: 79 keys ●...
  • Page 24 Table 14. Secondary tasks of keyboard keys (continued) Key combination for task What the task does fn and F10 Operating system and application specific F10 behavior fn and F11 Operating system and application specific F11 behavior fn and F12 Operating system and application specific F12 behavior fn and Right Ctrl Open application menu fn and PgUp...
  • Page 25 Touchpad The following table lists the touchpad specifications of your Latitude 5340/Latitude 5340 2-in-1. Table 16. Touchpad specifications Description Values Touchpad resolution: >=300 dpi Touchpad dimensions: Horizontal 115 mm (4.53 in.) Vertical 67 mm (2.64 in.) Touchpad gestures For more information about touchpad gestures available on: ●...
  • Page 26 Table 17. Power adapter specifications (continued) Description Option one Option two Option three Option four Operating 0°C to 40°C (32°F to 0°C to 40°C (32°F to 0°C to 40°C (32°F to 0°C to 40°C (32°F to 104°F) 104°F) 104°F) 104°F) Storage -20°C to 70°C (-4°F to -20°C to 70°C (-4°F to...
  • Page 27 CAUTION: Dell recommends that you charge the battery regularly for optimal power consumption. If your battery charge is completely depleted, connect the power adapter, turn on your computer, and then restart your computer to reduce the power consumption.
  • Page 28 Table 19. Display specifications (continued) Description Option one Option two Option three Option for 2-in-1 only Display-panel In-Plane Switching (IPS) In-Plane Switching (IPS) In-Plane Switching In-Plane Switching technology (IPS) (IPS) Display-panel dimensions (active area): Height 165.24 mm (6.51 in.) 165.24 mm (6.51 in.) 165.24 mm (6.51 in.) 165.24 mm (6.51 in.) Width...
  • Page 29 Table 20. Fingerprint reader specifications (continued) Description Values Fingerprint-reader sensor resolution 500 dpi Fingerprint-reader sensor pixel size 108 x 88 Sensor The following table lists the sensor of your Latitude 5340/Latitude 5340 2-in-1. Table 21. Sensor Sensor support Ambient Light Sensor on the hinge-up (optional) P-sensor on the hinge-up (optional) 1 Accelerometer in the base (system board) for both laptop and 2-in-1 1 Accelerometer (Accelerometer + Gyro) in the hinge-up sensor board (Upsell on laptops with Proximity/ALS/IR camera and...
  • Page 30 CCID driver compliance Common driver support for Integrated Circuit Card Interface Device for OS level drivers Windows Certified Device certified by Microsoft WHCK Dell ControlVault support Device connects to Dell ControlVault for usage and processing Specifications of Latitude 5340/Latitude 5340 2-in-1...
  • Page 31 Table 24. Contactless smart-card reader specifications (continued) Title Description Dell ControlVault 3 contactless smart-card reader with NFC FIDO2 compliance Dell ControlVault 3 Smart-card reader is compliant with the FIDO SPEC NOTE: 125 kHz proximity cards are not supported. Table 25. Supported cards Manufacturer...
  • Page 32 * Measured using a random vibration spectrum that simulates user environment. † Measured using a 2 ms half-sine pulse. Dell Support policy For information on Dell support policy, search in the Knowledge Base Resource at www.dell.com/support. Specifications of Latitude 5340/Latitude 5340 2-in-1...
  • Page 33 ComfortView Plus WARNING: Prolonged exposure to blue light from the display may lead to long-term effects such as eye strain, eye fatigue, or damage to the eyes. Blue light is a color in the light spectrum which has a short wavelength and high energy. Chronic exposure to blue light, particularly from digital sources, may disrupt sleep patterns and cause long-term effects such as eye strain, eye fatigue, or damage to the eyes.
  • Page 34 Dell Optimizer This section provides the Dell Optimizer specifications of your Latitude 5340/Latitude 5340 2-in-1. On Latitude 5340/Latitude 5340 2-in-1 with Dell Optimizer, the following features are supported: ● ExpressConnect—Automatically joins the access point with the strongest signal, and directs bandwidth to conferencing applications when in use.
  • Page 35 You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.
  • Page 36 Ensure that your computer is shut down and the AC adapter is disconnected. a. Hold <B> key on the keyboard and press the power button for 3 seconds or until the Dell logo appears on the screen. b. Press any key to continue.
  • Page 37 Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. Two recognized types of ESD damage are catastrophic and intermittent failures.
  • Page 38 Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.
  • Page 39 Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.
  • Page 40 Table 28. Screw list (continued) Component Screw type Quantity Screw image Keyboard M2x2 System board M2x3 M2x4 Major components of Latitude 5340/Latitude 5340 2- in-1 The following image shows the major components of Latitude 5340/Latitude 5340 2-in-1. Working inside your computer...
  • Page 41 Working inside your computer...
  • Page 42 30. N-lock bracket NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.
  • Page 43 Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. SIM card tray Removing the SIM card tray Prerequisites...
  • Page 44 Steps 1. Insert a pin into the release hole to release the SIM card tray. 2. Push the pin to disengage the lock, and eject the SIM card tray. 3. Slide the SIM card tray out of the slot on the system. 4.
  • Page 45 Steps 1. Insert a pin into the release hole to release the SIM card tray. 2. Push the pin to disengage the lock, and eject the SIM card tray. 3. Slide the SIM card tray out of the slot on the system. 4.
  • Page 46 About this task The following images indicate the location of the base cover and provide a visual representation of the removal procedure. Removing and installing Customer Replaceable Units (CRUs)
  • Page 47 Steps 1. Loosen the eight captive screws that secure the base cover to the palm-rest assembly. 2. Using a plastic scribe, pry open the base cover from the recesses located in the U-shaped indents at the top edge of the base cover near the hinges.
  • Page 48 Installing the base cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the base cover and provide a visual representation of the installation procedure. Removing and installing Customer Replaceable Units (CRUs)
  • Page 49 NOTE: If battery is not a pre-requisite and if you have disconnected the battery cable, ensure to connect the battery cable. To connect the battery cable, follow step 1 and step 2 in the procedure. Steps 1. Connect the battery cable to the system board. 2.
  • Page 50 WLAN card Removing the WLAN card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following images indicate the location of the WLAN card and provide a visual representation of the removal procedure. Steps 1.
  • Page 51 Installing the WLAN card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the WLAN card and provides a visual representation of the installation procedure. Steps 1.
  • Page 52 2. Align the notch on the WLAN card with the tab on the WLAN-card slot and insert the WLAN card into the WLAN-card slot. 3. Align and place the WLAN-card bracket on the WLAN card. 4. Replace the screw (M2x3) to secure the WLAN-card bracket to the system board. Next steps 1.
  • Page 53 Steps 1. Remove the screw (M2x3.5) that secures the WWAN-card bracket to the WWAN 5G card. 2. Remove the two screws (M2x3) that secure the WWAN-thermal shield to the WWAN 5G card. 3. Lift the WWAN-thermal shield out of the system. 4.
  • Page 54 For instructions on how to find your computer's IMEI (International Mobile Station Equipment Identity) number, see the knowledge base article 000143678 at www.dell.com/support. Steps 1. Connect the antenna cables to the connectors on the WWAN 5G card. The following table provides the antenna-cable color scheme for the WWAN 5G card supported by your computer.
  • Page 55 3. Align and place the WWAN-thermal shield on the WWAN 5G card, and tighten the two screws (M2x3). 4. Align and place the WWAN-card bracket the WWAN 5G card and tighten the screw (M2x3.5). Next steps 1. Install the base cover.
  • Page 56 The following images indicate the location of the WWAN 4G card and provides a visual representation of the installation procedure. NOTE: For instructions on how to find your computer's IMEI (International Mobile Station Equipment Identity) number, see the knowledge base article 000143678 at www.dell.com/support. Removing and installing Customer Replaceable Units (CRUs)
  • Page 57 Steps 1. Connect the antenna cables to the connectors on the WWAN 4G card. The following table provides the antenna-cable color scheme for the WWAN card supported by your computer. Table 31. Antenna-cable color scheme Connectors on the Antenna-cable color Silkscreen marking wireless card △...
  • Page 58 Steps 1. Remove the two screws (M2x2.5) that secure the solid-state drive thermal plate to the system board. 2. Lift the solid-state drive thermal plate from the solid-state drive.. NOTE: If the thermal pad located on the thermal plate, gets detached, adhere it back to the solid-state drive thermal plate.
  • Page 59 Steps 1. Align the notch on the solid-state drive with the tab on the M.2 card slot. 2. Slide the solid-state drive into the M.2 card slot. 3. Slide the solid-state drive holder over the hook and press it down. 4.
  • Page 60 Removing the fan Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the WLAN card. About this task The following images indicate the location of the fan and provide a visual representation of the removal procedure. Steps 1.
  • Page 61 5. Disconnect the fan cable from the system board. 6. Remove the three screws (M2x3) that secure the fan to the palm-rest assembly. 7. Remove the fan from the system board. Installing the fan Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the fan and provides a visual representation of the installation procedure.
  • Page 62 6. Connect the sensor board cable to the system board. 7. Adhere the mylar to the sensor board cable. Next steps 1. Install the WLAN card. 2. Install the base cover. 3. Follow the procedure in After working inside your computer.
  • Page 63 To avoid any potential damage to the component or loss of data, ensure that an authorized service technician replaces the Field Replaceable Units (FRUs). CAUTION: Dell Technologies recommends that this set of repairs, if needed, to be conducted by trained technical repair specialists. CAUTION: As a reminder, your warranty does not cover damages that may occur during the courses of FRU repairs that are not authorized by Dell Technologies.
  • Page 64 Steps 1. Disconnect the battery cable from the system board. 2. Peel off the mylar securing the battery. 3. Loosen the five captive screws that secure the battery to the palm-rest assembly. 4. Lift the battery off the palm-rest assembly. Installing the battery Prerequisites CAUTION:...
  • Page 65 Steps 1. Align the screw holes on the battery with the screw holes on the palm-rest assembly. 2. Tighten the five captive screws to secure the battery in place. 3. Connect the battery cable to the system board. 4. Adhere the mylar to the battery. Next steps 1.
  • Page 66 Steps 1. Flip the battery and peel off the tape that adheres the battery cable to the battery. 2. Remove the battery cable from the routing guides on the battery. 3. Disconnect the battery cable from the connector on the battery. 4.
  • Page 67 Steps 1. Align and route the battery cable through the routing guides on the battery. 2. Adhere the tape that secures the battery cable to the battery. 3. Connect the battery cable to the connector on the battery. 4. Flip over the battery. Next steps 1.
  • Page 68 1. Follow the procedure in Before working inside your computer. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery. 2. Remove the base cover.
  • Page 69 Steps 1. Adhere the coin-cell battery to the slot on the system board. 2. Route the coin-cell battery cable through the routing guide on the system board. 3. Connect the coin-cell battery cable to the connector on the system board. Next steps 1.
  • Page 70 Steps 1. Peel the tape that secures the eDP cable to show the hidden captive screw on the heat sink. 2. Loosen the four captive screws in reverse sequential order ( 4 > 3 > 2 > 1) as indicated by the numbers on the heat sink. 3.
  • Page 71 About this task The following image indicates the location of the heat sink and provides a visual representation of the installation procedure. Steps 1. Align the screw holes on the heat sink with the screw holes on the system board. 2.
  • Page 72 System board Removing the system board Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. 1. Follow the procedure in Before working inside your computer. 2. Remove the SIM card tray (for computers with nano-SIM card option). 3.
  • Page 73 Steps 1. Remove the screw (M2x3) that secures the fingerprint reader metal bracket. NOTE: Systems with non-fingerprint reader configuration do not have a fingerprint-reader bracket. 2. Remove the fingerprint-reader bracket from the system. 3. Remove the screw (M2x4) that secures the eDP bracket to the system board and lift it. 4.
  • Page 74 12. Remove the screw (M2x4) that secures the system board to the palm-rest assembly. 13. Remove the four screws (M2x3) that secures the system board to the palm-rest assembly. 14. Lift the system board off the palm-rest assembly. Installing the system board Prerequisites CAUTION: The information in this section is intended for authorized service technicians only.
  • Page 75 12. WWAN 5G/4G-card connector The following image indicates the location of the system board and provides a visual representation of the installation procedure. Steps 1. Place the system board on the palm-rest assembly. 2. Replace the four screws (M2x3) to secure the system board to the palm-rest assembly. 3.
  • Page 76 10. Align the fingerprint-reader bracket and replace the screw (M2x3) to secure it to the system board. NOTE: Systems with non-fingerprint reader configuration do not have a fingerprint reader bracket. 11. Align the eDP bracket and replace the screw (M2x4) to secure the eDP bracket to the system board. 12.
  • Page 77 Steps 1. Note the routing of the speaker cable, and remove the speaker cable from the routing guides on the palm-rest assembly. 2. Peel off the adhesive tape that secures the speaker cable. 3. Disconnect the speaker cable from the system board. 4.
  • Page 78 Steps 1. Using the alignment posts, place the left and right speakers into their slots on the palm-rest assembly. 2. Route the speaker cables through the routing guides on the palm-rest assembly. 3. Adhere the tape to secure the speaker cables to the palm-rest assembly. 4.
  • Page 79 Power-button board Removing the power button Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. 1. Follow the procedure in Before working inside your computer. 2. Remove the SIM card tray (for computers with nano-SIM card option). 3.
  • Page 80 Installing the power button About this task CAUTION: The information in this section is intended for authorized service technicians only. NOTE: The system board can be installed with the heat sink attached to simplify the procedure and preserve the thermal bond between the system board and heat sink.
  • Page 81 3. Remove the base cover. 4. Remove the battery. 5. Remove the M.2 2230 solid-state drive. 6. Remove the WWAN 4G card WWAN 5G card. 7. Remove the WLAN card. 8. Remove the fan. 9. Remove the system board. About this task NOTE: The system board can be removed with the heat sink attached to simplify the procedure and preserve the thermal bond between the system board and heat sink.
  • Page 82 Steps 1. Align and place the power button with the fingerprint reader and cable on the palm-rest assembly. 2. Replace the screw (M2x2) to secure the power button with optional fingerprint reader to the palm-rest assembly. Next steps 1. Install the system board.
  • Page 83 8. Remove the fan. 9. Remove the system board. 10. Remove the power button power button with optional fingerprint reader. 11. Remove the smart card reader (optional). 12. Remove the speakers. 13. Remove the display assembly. About this task NOTE: The system board can be removed with the heat sink attached to simplify the procedure and preserve the thermal bond between the system board and heat sink.
  • Page 84 5. Flip the keyboard assembly. 6. Remove the two screws (M2x2) that secure the keyboard to the keyboard bracket. 7. Remove the keyboard from the keyboard bracket. Installing the keyboard assembly Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 85 Steps 1. Replace the two screws (M2x2) to secure the keyboard to the keyboard bracket. 2. Flip the keyboard assembly and align it to its slot on the palm-rest assembly. 3. Press down on the lattice at the snap points to secure the keyboard assembly to the palm-rest assembly. Removing and installing Field Replaceable Units (FRUs)
  • Page 86 4. Replace the eighteen screws (M2x2) to secure the keyboard assembly to the palm-rest assembly. 5. Adhere the mylar back on the screws. 6. Connect the keyboard cable and keyboard-backlight cable to the system board. Next steps 1. Install the display assembly.
  • Page 87 Display assembly Removing the display assembly (laptop) Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4.
  • Page 88 2. Peel the adhesive tape that covers the eDP cable. 3. Disconnect the eDP cable from the system board. 4. Note the WLAN-antenna cable routing, and remove the WLAN-antenna cables from the routing guide on the fan. 5. Disconnect the sensor cable from the system board. 6.
  • Page 89 Steps 1. Place the display assembly on a clean and flat surface. 2. Align and place the palm-rest assembly on the display assembly. 3. Using the alignment posts, close the display hinges. Removing and installing Field Replaceable Units (FRUs)
  • Page 90 4. Replace the four screws (M2.5x4) that secure the left-display hinge and right-display hinge to the system board. 5. Route the WLAN-antenna cables into the routing guide underneath the fan. 6. Connect the sensor cable to the system board. 7. Connect the eDP cable to the connector on the system board and adhere the mylar. 8.
  • Page 91 Display bezel Removing the display bezel (laptop) Prerequisites NOTE: The display bezel removal procedure is applicable only for Latitude 5340 laptop and not for the 2-in-1 configuration. 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover.
  • Page 92 3. Remove the display bezel off the display back cover. Installing the display bezel Prerequisites NOTE: The display-bezel installation procedure is applicable only for Latitude 5340 laptop and not for the 2-in-1 configuration. If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the display bezel and provides a visual representation of the installation procedure.
  • Page 93 Steps Align the display bezel with the display back cover and antenna assembly, and gently snap the display bezel into place. Next steps 1. Install the display assembly. 2. Install the battery. 3. Install the base cover. 4. Follow the procedure in After working inside your computer.
  • Page 94 Steps 1. Remove the six screws (M2.5x3) that secure the right and left display hinges to the display back cover. 2. Lift the display hinges from the display back cover. Installing the display hinges (laptop) Prerequisites NOTE: The display-hinge installation procedure is applicable only for Latitude 5340 laptop and not for the 2-in-1 configuration.
  • Page 95 Steps 1. Lower the display hinges on the display assembly. 2. Replace the six screws (M2.5x3) to secure the left and right display hinges to the display back cover. Next steps 1. Install the display assembly. 2. Install the battery. 3.
  • Page 96 About this task The following images indicate the location of the display panel and provide a visual representation of the removal procedure. NOTE: Do not pull and release the Stretch Release (SR) tapes from the display panel. Separation of the brackets from the display panel is not required.
  • Page 97 Steps 1. Remove the six screws (M2.5x3) that secure the right and left display hinges to the display. 2. Remove the two screws (M2x2.5) that secure the display panel to the display assembly. NOTE: When removing the display panel, disengage the display panel tabs from the display cover before flipping it over for removal.
  • Page 98 4. Peel off the conductive tape on the display cable connector. 5. Lift the latch and disconnect the display cable from the connector on the display panel. Installing the display panel (laptop) Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. NOTE: The display panel installation procedure is applicable only for Latitude 5340 laptop and not for the 2-in-1 configuration.
  • Page 99 Steps 1. Connect the display cable to the connector and close the latch. 2. Adhere the adhesive strip to secure the display-cable connector. 3. Insert the display-panel tabs into the slots on the display cover. Removing and installing Field Replaceable Units (FRUs)
  • Page 100 4. Replace the two screws (M2x2.5) that secure the display panel to the display assembly. 5. Replace the six screws (M2.5x3) that secure the right and left display hinges to the display. Next steps 1. Install the display hinges. 2. Install the display bezel.
  • Page 101 2. Remove the base cover. 3. Remove the battery. 4. Remove the display assembly. 5. Remove the display bezel. 6. Remove the display hinges. 7. Remove the display panel. About this task The following images indicate the location of the eDP cable and provide a visual representation of the removal procedure. Steps 1.
  • Page 102 Steps 1. Adhere the conductive tape to secure the camera cable in place. 2. Connect the camera cable from the connector on the camera module and close the latch. 3. Connect the eDP cable to the display back cover. Next steps 1.
  • Page 103 6. Remove the display hinges. 7. Remove the display panel. About this task The following images indicate the location of the camera and provide a visual representation of the removal procedure. Steps 1. Peel off the conductive tape that secures the camera cable in place. 2.
  • Page 104 About this task The following image indicates the location of the camera and provides a visual representation of the installation procedure. Steps 1. Insert the camera into the slot on the display back cover. 2. Connect the camera cable to the connector. 3.
  • Page 105 Display back cover Removing the display back cover (laptop) Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. NOTE: The display back-cover removal procedure is applicable only for Latitude 5340 laptop and not for the 2-in-1 configuration.
  • Page 106 Installing the display back-cover (laptop) Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. NOTE: The display back-cover installation procedure is applicable only for Latitude 5340 laptop and not for the 2-in-1 configuration. If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the display back-cover and provides a visual representation of the installation procedure.
  • Page 107 Sensor board Removing the sensor board (laptop) Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. NOTE: The sensor board removal procedure is applicable only for Latitude 5340 laptop and not for the 2-in-1 configuration. 1.
  • Page 108 NOTE: The sensor board installation procedure is applicable only for Latitude 5340 laptop and not for the 2-in-1 configuration. The following images indicate the location of the sensor board and provide a visual representation of the removal procedure. Steps 1. Align and place the sensor board on the display assembly. 2.
  • Page 109 7. Remove the WLAN card. 8. Remove the fan. 9. Remove the speakers. About this task NOTE: For models with smart card reader configuration, the smart card reader is preinstalled in the replacement palm-rest assembly. The following images indicate the location of the smart card reader and provide a visual representation of the removal procedure.
  • Page 110 Steps 1. Align and slide the smart card reader inwards. 2. Replace the two screws (M2x2) to secure the smart card reader to the palm-rest assembly. 3. Connect the smart card reader cable to its connector on the USH board and close the latch. Next steps 1.
  • Page 111 8. Remove the fan. 9. Remove the power button power button with optional fingerprint reader. 10. Remove the smart card reader (optional). 11. Remove the speakers. 12. Remove the display assembly. 13. Remove the system board. NOTE: The system board can be removed with the heat sink attached in order to simplify the procedure and preserve the thermal bond between the system board and heat sink.
  • Page 112 Steps 1. Place the SIM-card slot filler into its compartment on the palm rest ensuring that the SIM-card slot filler is aligned with the ribs on the palm rest. 2. Press the SIM-card slot filler until you hear it click ensuring it fits securely into the SIM-card slot filler. Next steps 1.
  • Page 113 NOTE: For models with smart card reader configuration, the smart card reader is preinstalled in the replacement palm-rest assembly. 1. Follow the procedure in Before working inside your computer. 2. Remove the SIM card tray (for computers with nano-SIM card option). 3.
  • Page 114 If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the palm-rest and provides a visual representation of the installation procedure. Steps Place the palm-rest assembly on a flat surface. Next steps NOTE: The system board can be installed with the heat sink attached in order to simplify the procedure and preserve the...
  • Page 115 ● Ubuntu Linux 22.04 LTS (applicable only for Latitude 5340 laptop and not for the 2-in-1 configuration) Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Base article, Drivers and Downloads FAQ 000123347.
  • Page 116 BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.
  • Page 117 The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. ● Optical Drive (if available) ●...
  • Page 118 Table 33. System setup options—System information menu (continued) Overview Memory Installed Displays the total computer memory installed. Memory Available Displays the total computer memory available. Memory Speed Displays the memory speed. Memory Channel Mode Displays single or dual channel mode. Memory Technology Displays the technology used for the memory.
  • Page 119 By default, the Video/Power only on Type-C Ports option is disabled. Type-C Dock Override Enables to use connected Type-C Dell Dock to provide data stream with external USB ports disabled. When Type-C Dock override is enabled, the Video/Audio/Lan submenu is activated.
  • Page 120 Table 36. System setup options—Storage menu Storage SMART Reporting Enable SMART Reporting Enable or disable Self-Monitoring, Analysis, and Reporting Technology (SMART) during computer startup. By default, the Enable SMART Reporting option is not enabled. Drive Information M.2 PCIe SSD-1 Type Displays the M.2 PCIe SSD-1 type information of the computer.
  • Page 121 By default, the Optimized option is enabled. USB Wake Support Wake on Dell USB-C Dock When enabled, connecting a Dell USB-C Dock will wake the computer from standby. By default, the Wake on Dell USB-C Dock option is enabled. Block Sleep Enables to block entering sleep (S3) mode in the operating system.
  • Page 122 Table 40. System setup options—Security menu Security TPM 2.0 Security TPM 2.0 Security On Enable or disable TPM 2.0 security options. By default, the TPM 2.0 Security On option is enabled. Attestation Enable Enables to control whether the Trusted Platform Module (TPM) Endorsement Hierarchy is available to the operating system.
  • Page 123 Allow Non-Admin PSID Revert Enable Allow Non-Admin PSID Revert Controls access to the Physical Security ID (PSID) revert of NVMe hard-drives from the Dell Security Manager prompt. By default, the option is disabled. Table 42. System setup options—Update, Recovery menu...
  • Page 124 By default, the option is enabled. Dell Auto OS Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery Tool. By default, the threshold value is set to 2. Table 43. System setup options—System Management menu...
  • Page 125 Table 45. System setup options—Pre-boot Behavior menu Pre-boot Behavior Adapter Warnings Enable Adapter Warnings Enable or disable the warning messages during boot when the adapters with less power capacity are detected. By default, the option is enabled. Warning and Errors Enable or disable the action to be done when a warning or error is encountered.
  • Page 126 Updating the BIOS in Windows to download the latest BIOS setup program file. 2. Create a bootable USB drive. For more information, search the Knowledge Base Resource at www.dell.com/support. 3. Copy the BIOS setup program file to the bootable USB drive.
  • Page 127 Time Boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.
  • Page 128 Assigning a system setup password Prerequisites You can assign a new System or Admin Password only when the status is in Not Set. About this task To enter the system setup, press F12 immediately after a power-on or reboot. Steps 1.
  • Page 129 Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.
  • Page 130 ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.
  • Page 131 Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: ●...
  • Page 132 LCD Built-in Self Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and PC settings.
  • Page 133 (AC, battery, coin cell) and errors drain flea power by pressing and holding down power button for 3~5 seconds. CPU failure ● Run the Dell Support Assist/Dell Diagnostics tool. ● If problem persists, replace the system board. System board failure (included ●...
  • Page 134 Check diagnostics. Recovering the operating system When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell SupportAssist OS Recovery. Dell SupportAssist OS Recovery is a standalone tool that is preinstalled in all Dell computers installed with Windows operating system.
  • Page 135 It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.
  • Page 136 6. Install the battery. 7. Install the base cover. 8. Connect the power adapter to your computer. 9. Turn on your computer. NOTE: For more information about performing a hard reset, search in the Knowledge Base Resource at www.dell.com/ support. Troubleshooting...
  • Page 137 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 51. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com Tips Contact Support In Windows search, type Contact Support, and press Enter.

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