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Important: • Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. • Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges (ESD).
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-ThinkPad / non-Lenovo alterations. Use good judgment as to the safety of any non-ThinkPad / non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
2. Ensure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. •...
– “FRU identification” on page 20 Important: • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: https://pcsupport.lenovo.com/supportphonelist...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
Run quick test programs to troubleshoot and resolve computer problems, especially when the computer does not have the Vantage app installed. To download and install a quick test program, go to https://www.lenovo.com/diags , and follow the instructions on the Web site.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic program enables you to view system information and test some hardware devices in your computer, such as memory, storage devices, the LCD, and system board buses.
Checking the built-in battery and operational charging This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized manufacturer. The system does not support unauthorized batteries or batteries designed for other systems.
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5. Measure the voltage of the battery. See the following figure. Wire Voltage (V dc) +2.5 to +3.2 Black Ground • If the voltage is correct, replace the system board. • If the voltage is not correct, replace the coin-cell battery. •...
When the latest maintenance diskette and the system program service diskette become available, they will be posted on: https://support.lenovo.com Reset or restore Windows To reset or restore Windows, refer to the information below: • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Window recovery options.
The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.
Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself.
7. Reinstall the built-in battery. 8. Reinstall the base cover assembly. 9. Reconnect ac power. 10. Turn on the computer and wait until the POST ends. After the POST ends, the password prompt does not appear. The system management password has been removed. If a supervisor password has been set and is known to the service technician, do the following to remove the system management password: 1.
• The system is powered off. Note: If the computer enters the hibernation mode while it is connected to the dock, do not disconnect it before resuming normal operation. If you do disconnect it and then try to resume normal operation, you will get an error message, and you will have to restart the system.
Numeric error codes Symptom or error FRU or action, in sequence 0177 Replace the system board. Bad SVP data, stop POST task—The checksum of the supervisor password in the EEPROM is not correct. 0183 1. Run the ThinkPad Setup program. The settings Bad CRC of Security Settings in EFI Variable.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology, do the following: 1.
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The following section describes some beep errors and the corresponding solutions. Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes...
Error codes Solutions 0287: Discrete graphics error 1. Reinstall or replace the discrete graphics card (service provider only). 2. If step 1 does not work, replace the system board (service provider only). 1. Reconnect the display cable on both the system board side and the computer display side (service provider only) and check the LCD panel.
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
Table 4. LCD-related symptoms FRU or action, in sequence Symptom or error No beep, power-on indicator on, and a blank LCD during 1. Run LCD Self Test. POST. 2. Replace the system board. • LCD backlight not working. 1. Reseat the LCD connectors. •...
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ThinkPad P16v Gen 1 Hardware Maintenance Manual...
Enter the Intel RST configuration utility 1. Ensure that RAID is enabled in the UEFI BIOS menu: a. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. b. Select Config ➙ Storage ➙ VMD Controller ➙ On and then press Enter. c.
4. When prompted, select Yes to confirm the deletion of the selected RAID volume. After you delete the RAID volume, the Intel (R) Rapid Storage Technology window is displayed. Member drives of the deleted volume are displayed under Non-RAID Physical Disks. 5.
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3. Select Rebuild and press Enter to open the Rebuild Volume window. 4. Select the drive that you want to rebuild and press Enter to initiate the rebuild process. After you initiate the rebuild process, the Intel (R) Rapid Storage Technology window is displayed. The RAID 5 volume under rebuilding is displayed under RAID Volumes with a Rebuilding mark.
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Key / Key combination Function Open Snipping Tool Toggle keyboard backlight (for selected models) Break operation Pause operation Scroll contents Send system request Enter sleep mode To wake up the computer, press Fn or the power button. Go to beginning Go to end ThinkPad P16v Gen 1 Hardware Maintenance Manual...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at .
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Smart card reader cable* NFC board* NFC cable* Trackpad cable Trackpad Keyboard Lenovo factory recovery USB key* Power cord ac power adapter Miscellaneous parts kits (see “Miscellaneous parts” on page 53) * for selected models ThinkPad P16v Gen 1 Hardware Maintenance Manual...
Notes: • Depending on the computer model, your computer might look different from the illustration above. • The Lenovo factory recovery USB key is used to restore the Microsoft Windows operating system. It might not come with the computer, and a user might order it from https://pcsupport.lenovo.com/...
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Table 6. LCD FRUs and CRUs FRU description Self-service Optional-service LCD bezel LCD panel with or without Xrite Non-camera-and-microphone rubber* Microphone cable* Microphone rubbers* Microphone board* Camera and LED cable* Microphone rubbers on camera module* Camera module* LCD hinges LCD cover assembly Note: For WLAN models,it comes with two pieces of sponges attached to the LCD cover.
• Spec Connector and cable guide This topic provides information to help Lenovo authorized service technicians identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs and CRUs” on page 49 and “LCD FRUs and CRUs” on page 51.
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Table 8. System board connector and cable guide Connector/feature Internal cable required Cable connection Intel models: USB-C (Thunderbolt Connect a USB-C compatible or 4) connector (external) Thunderbolt 4 compatible device AMD models: USB-C (USB 4) to this connector. connector (external) Intel models: USB-C (Thunderbolt Connect a USB-C compatible or 4) connector (external)
Keyboard connector (internal) Keyboard assembly cable The keyboard assembly comes with the cable. Connect the cable to this connector. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: https://support.lenovo.com/partslookup Chapter 7 Locations...
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ThinkPad P16v Gen 1 Hardware Maintenance Manual...
Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
To check what ECAs have been previously applied to the machine, use the ECA Information Read/Write function on the LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key. 1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
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Note: Only the ECA number is stored in the EEPROM. The machine type of the ECA is assumed to be the same as the machine type of the machine that had the ECA applied to it. 1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery: 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu. 2. Select Config ➙ Power. The Power submenu is displayed. 3.
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When installing: Configure the keyboard language in UEFI BIOS: 1. Enter the UEFI BIOS menu. 2. Click Config ➙ Keyboard/Mouse ➙ Keyboard Layout, and then select the keyboard language. Chapter 9 Removing or replacing a FRU...
1020 Base cover assembly For access, remove this FRU: • “Removing the nano-SIM-card and nano-SIM-card tray” on page 62 Removal step of the base cover assembly ThinkPad P16v Gen 1 Hardware Maintenance Manual...
Applying labels to the base cover assembly Notes: • Depending on the country or region of delivery, the labels might be slightly different from the ones in the following illustration. • The new base cover assembly FRU is shipped with a kit containing labels of several kinds. Apply those labels when you replace the base cover assembly.
Removal steps of the memory module When installing: Install the memory in the slot first. Note: Memory module replacement might cause memory retraining during POST. When memory retraining occurs, the screen might be blank. You might see the LED indicators on Esc, F1, and F4 blinking sequentially to indicate the progress.
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Note: If the app is uninstalled, reinstall it by downloading the installation package from https:// support.lenovo.com/us/en/downloads/DS540353 2. Go to Settings ➙ Restore profiles. The app will download and install its unique color profiles from Lenovo cloud automatically. Chapter 9 Removing or replacing a FRU...
1050 Built-in battery DANGER Use only the Lenovo authorized battery specified for the computer. Any other battery could ignite or explode. Important notice for replacing a battery Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use.
1060 Wireless WAN card (for selected models) For access, remove this FRU: • “Removing the nano-SIM-card and nano-SIM-card tray” on page 62 • “1020 Base cover assembly” on page 64 Removal steps of the wireless WAN card Step Screw (quantity) Color Torque Black...
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Removal steps of the thermal fan assembly When installing: • Ensure that the connectors are attached firmly. • Do not press the top of the fan cover and the fan hub. • Before you attach the fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams, on the parts marked as shown in the following illustrations.
(1.85 kgf-cm) 1090 Coin-cell battery DANGER Use only the Lenovo authorized battery specified for the computer. Any other battery could ignite or explode. For access, remove these FRUs in order: • “Removing the nano-SIM-card and nano-SIM-card tray” on page 62 •...
Removal steps of the coin-cell battery When installing: • Ensure that the connector is attached firmly. • Reset the system date and time in the BIOS menu. 1100 Keyboard bezel assembly For access, remove these FRUs: • “Removing the nano-SIM-card and nano-SIM-card tray” on page 62 •...
Note: Remove the keyboard bezel assembly carefully. When installing: Ensure that the connectors and latches are attached firmly. 1110 Power button with fingerprint reader and bracket For access, remove this FRU: • “Removing the nano-SIM-card and nano-SIM-card tray” on page 62 •...
Removal steps of the power button with fingerprint reader and bracket Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (2) (1.85 kgf-cm) 1120 Trackpad and trackpad cable For access, remove these FRUs in order: •...
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Removal steps of the trackpad cable Removal steps of the trackpad Note: There might exist a waterproof mylar covering the trackpad, remove the mylar before replacement. • NFC models Step Screw (quantity) Color Torque 0.1 Nm M1.6 × L1.8 mm, flat-head, nylon-coated (7) Silver (1.1 kgf-cm) Chapter 9...
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• Non-NFC models Step Screw (quantity) Color Torque M1.6 × L1.8 mm, flat-head, nylon-coated (7) Silver 0.1 Nm (1.1 kgf-cm) When installing: 1. A trackpad jig might come with the trackpad which is used for fixing the location of the trackpad. Attach the trackpad jig to the trackpad and bend the four angles as shown by arrows below.
2. Install the trackpad with jig as shown and install the screws to fix the trackpad. 3. Remove the Jig. Notes: • A mylar might cover the trackpad, and ensure that you attach the mylar to the trackpad after replacement. •...
• “1050 Built-in battery” on page 68 • “1080 I/O bracket” on page 71 • “1100 Keyboard bezel assembly” on page 72 Removal steps of the NFC cable and NFC board 1140 Smart card reader and cable (for selected models) For access, remove these FRUs in order: •...
Removal steps of the smart card reader and cable Torque Step Screw (quantity) Color M1.6 × L1.8 mm, flat-head, nylon-coated (4) Silver 0.1 Nm (1.1 kgf-cm) When installing: Ensure that the connectors are attached firmly. 1150 Speaker assembly For access, remove these FRUs in order: •...
Removal steps of the speaker assembly Step Screw (quantity) Color Torque Black 0.181 Nm M2 x 2 mm, flat-head, nylon-coated (3) (1.85 kgf-cm) When installing: • Ensure that the connector is attached firmly. • Ensure that the cable is routed properly. 1160 Wireless WAN antennas (for selected models) For access, remove these FRUs: •...
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Removal steps of the wireless WAN antennas Step Screw (quantity) Color Torque M2 × 4 mm, flat-head, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. Chapter 9 Removing or replacing a FRU...
• After replacing the system board, use the Maintenance Utility to bind the model type, serial number, and Brand ID of the computer with the new system board. Refer to https://support.lenovo.com/us/en/solutions/ for instructions on how to do that. As an alternative, you also can use the Golden Key U1 tool HT506954 for that purpose.
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Removal steps of the system board Turn over the computer and disconnect the cables. Chapter 9 Removing or replacing a FRU...
Step Screw (quantity) Color Torque M2 × 4 mm, flat head, nylon-coated (3) Black 0.181 Nm (1.85 kgf-cm) When installing: • Ensure that the WWAN cable guide rubber is installed back to the system board in place. • Ensure that the mylar on M.2 solid-state drive thermal pad , memory absorber and wireless WAN card absorber are installed in place.
Removal steps of the LCD hinge caps Table 9. Screw specification Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) 1190 LCD unit For access, remove this FRU: • “Removing the nano-SIM-card and nano-SIM-card tray” on page 62 •...
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Step Screw (quantity) Color Torque M2.5 × 4.5mm, flat-head, nylon-coated (4) Black 0.294 Nm (3.0 kgf-cm) When installing: Ensure that the connectors are attached firmly. Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.
1200 Chassis assembly For access, remove this FRU: • “1010 Keyboard” on page 62 • “Removing the nano-SIM-card and nano-SIM-card tray” on page 62 • “1020 Base cover assembly” on page 64 • “1030 Memory module” on page 65 • “1040 M.2 solid-state drive, bracket, and thermal pad” on page 66 •...
When installing: Ensure that all the latches are attached firmly. 2020 LCD panel and elastic adhesive tapes For access, remove these FRUs in order: • “Removing the nano-SIM-card and nano-SIM-card tray” on page 62 • “1020 Base cover assembly” on page 64 •...
2. Go to Settings ➙ Restore profiles. The app will download and install its unique color profiles from Lenovo cloud automatically. 2030 LCD hinges For access, remove these FRUs in order: • “Removing the nano-SIM-card and nano-SIM-card tray” on page 62 •...
Removal steps of the LCD hinges Table 10. Screw specification Step Screw (quantity) Color Torque M2.5 × 4.5 mm, flat-head, nylon-coated (6) Black 0.294 Nm (3.0 kgf-cm) 2040 Camera-and-microphone module and cable (for selected models) For access, remove these FRUs in order: •...
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Remove the microphone rubbers. • For models with microphone only Chapter 9 Removing or replacing a FRU...
Remove the microphone rubbers. 2050 Wireless LAN and Wireless WAN MIMO antenna assembly (for selected models) For access, remove these FRUs in order: • “Removing the nano-SIM-card and nano-SIM-card tray” on page 62 • “1020 Base cover assembly” on page 64 •...
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• “1050 Built-in battery” on page 68 • “1080 I/O bracket” on page 71 • “1100 Keyboard bezel assembly” on page 72 • “1180 LCD hinge caps” on page 84 • “1070 Thermal fan assembly” on page 69 • “1190 LCD unit” on page 85 •...
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Turn over the computer and install the cables on wireless WWAN card as shown below. ThinkPad P16v Gen 1 Hardware Maintenance Manual...
Antenna locations Wireless LAN mian antenna (gray) Wireless WAN MIMO 1 antenna* (white and gray) Wireless WAN MIMO 2 antenna* (black and gray) Wireless LAN auxiliary antenna (black) Wireless WAN main antenna* (orange) Wireless WAN auxiliary antenna* (blue) * for selected models 2060 LCD cover assembly For access, remove these FRUs in order: •...
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• “1190 LCD unit” on page 85 • “2010 LCD bezel” on page 87 • “2020 LCD panel and elastic adhesive tapes” on page 88 • “2030 LCD hinges” on page 89 • “2040 Camera-and-microphone module and cable (for selected models)” on page 90 •...
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Trademarks Lenovo, Lenovo logo, ThinkPad, ThinkPad logo, TrackPoint, and UltraConnect are trademarks of Lenovo. Intel and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Microsoft, Microsoft Teams, Windows, BitLocker, and Cortana are trademarks of the Microsoft group of companies.