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ThinkPad P16v Gen 1
User Guide

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Summary of Contents for Lenovo 21FE002FUS

  • Page 1 ThinkPad P16v Gen 1 User Guide...
  • Page 2 Generic Safety and Compliance Notices Second Edition (September 2023) © Copyright Lenovo 2023. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...
  • Page 3: Table Of Contents

    Recover the UEFI BIOS ..Lenovo apps ....Update UEFI BIOS ... .
  • Page 4 ....63 Call Lenovo ....ThinkPad P16v Gen 1 User Guide...
  • Page 5: Discover Your Lenovo Notebook

    Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 ThinkPad P16v Gen 1 User Guide...
  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer Front view Description Description Item Item Microphone Infrared camera / Camera Webcam privacy shutter Touch screen ® Power button with fingerprint reader TrackPoint pointing stick NFC (near field communication) mark Trackpad Speaker TrackPoint buttons © Copyright Lenovo 2023...
  • Page 8 * for selected models Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. Related topics • “Use the TrackPoint pointing device” on page 12 • “Use the trackpad” on page 14 •...
  • Page 9: Side View

    Side view Description Description Item Item HDMI™ connector SD card reader Nano-SIM-card tray Smart-card slot Always On USB-A 3.2 Gen 1 connector Audio connector Security-lock slot USB-A 3.2 Gen 1 connector Related topics • “USB specifications” on page 6 • “Connect to a cellular network (for selected models)” on page 10 •...
  • Page 10: Rear View

    Rear view Intel models Description Description Item Item ® USB-C (Thunderbolt™ 4) connector Power connector AMD models Description Description Item Item USB-C (USB 4) connector Power connector Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.
  • Page 11: Bottom View

    Bottom view Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, reset your computer: 1. Disconnect your computer from ac power. 2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3.
  • Page 12: Features And Specifications

    • Multi-touch technology* • Face authentication* • Human presence detection* • Fingerprint reader (integrated in power button) Security features • Lenovo View Privacy Guard* • Lenovo View Privacy Alert* • Trusted Platform Module (TPM)* • Bluetooth • NFC* • GPS (on wireless WAN model)* •...
  • Page 13 • Connect to USB-C accessories to help expand your computer • USB-C (3.2 Gen 1) connector functionality. To purchase USB-C accessories, go to https:// • USB-C (3.2 Gen 2) connector www.lenovo.com/accessories • USB-C (Thunderbolt 3) connector • USB-C (Thunderbolt 4) connector • USB-C (USB 4) connector Chapter 1...
  • Page 14 ThinkPad P16v Gen 1 User Guide...
  • Page 15: Chapter 2. Get Started With Your Computer

    Connect to the wired Ethernet To connect your computer to a local network, you need a Lenovo USB-C to 2.5G Ethernet Adapter. Lenovo USB-C to 2.5G Ethernet Adapter is available as an option and shipped with some computer models. You can purchase one from Lenovo at https://www.lenovo.com/accessories.
  • Page 16: Connect To A Cellular Network (For Selected Models)

    Connect to a cellular network (for selected models) To connect a 4G cellular data network, you must have a wireless wide area network (WWAN) card and a nano-SIM card installed. The nano-SIM card might come with your computer by countries or regions. If no nano-SIM card is shipped, you will need to purchase one from authorized service carriers.
  • Page 17: Turn On The Airplane Mode

    Your computer provides you various ways to navigate the screen. Use the keyboard shortcuts The special keys on the keyboard help you work more effectively. https://support.lenovo.com/us/en/videos/vid500145 Key / Key combination Function Invoke the special function printed as an icon on each key or standard function of F1–F12 function keys.
  • Page 18: Use The Trackpoint Pointing Device

    Key / Key combination Function Open Magnifier Open calculator Enter sleep mode Open Snipping Tool Toggle keyboard backlight (for selected models) Break operation Pause operation Scroll contents Send system request Enter sleep mode To wake up the computer, press Fn or the power button. Go to beginning Go to end Use the TrackPoint pointing device...
  • Page 19 Use the TrackPoint pointing device TrackPoint pointing stick Use your finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer on the screen moves accordingly. The higher the pressure applied, the faster the pointer moves. TrackPoint buttons The left-click button and right-click button correspond to the left and right buttons on a traditional mouse.
  • Page 20: Use The Trackpad

    Use the trackpad You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Use the trackpad Description Description Item Item Right-click zone Left-click zone ThinkPad P16v Gen 1 User Guide...
  • Page 21: Use The Touch Screen (For Selected Models)

    Use the touch gestures Illustration and description Illustration and description Tap once to select or open an item. Tap twice quickly to display a shortcut menu. Two-finger zoom in or zoom out. Scroll through items. Open the task view to see all open windows. Show the desktop.
  • Page 22 Note: Some gestures might not be available when you are using certain apps. Illustration and description Illustration and description Tap once to single click Tap twice quickly to double-click Tap and hold to right-click Slide to scroll through items Zoom out Zoom in ThinkPad P16v Gen 1 User Guide...
  • Page 23: Connect To An External Display

    Illustration and description Illustration and description Swipe from the left: view all open windows (Windows 10) Swipe from the right: open action center (Windows 10) Swipe from the left: open widget panel (Windows 11) Swipe from the right: open notification center (Windows Drag Swipe downwards shortly: show title bar Swipe downwards: close the current app...
  • Page 24 Supported resolution The following table lists the supported maximum resolution of the external display. Connect the external display to Supported resolution USB-C (USB 4 / Thunderbolt 4) connector Up to 5K / 60 Hz Depending on the model: • Up to 4K / 120 Hz •...
  • Page 25: Chapter 3. Explore Your Computer

    This section provides introduction to Lenovo apps. Lenovo Commercial Vantage The Lenovo Commercial Vantage app (hereafter referred to as Vantage app) is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support.
  • Page 26 – Background Removal: Conceal the background during a video call to keep the focus on you. – Auto-framing: Automatically keep your face centered in the video call when you move around. • Privacy – Privacy Alert: An alert icon appears on your computer screen when a shoulder surfer appears behind you.
  • Page 27: Color Calibration (For Selected Models)

    1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click 2. Follow the on-screen instructions to select a profile as desired. Lenovo provides backup color profiles in Lenovo Cloud. You might need to restore or install color profiles in the following situations: •...
  • Page 28: Intelligent Cooling

    2. Go to Settings ➙ Restore profiles. The app will download and install its unique color profiles from Lenovo cloud automatically. Intelligent cooling The Intelligent Cooling feature helps you adjust power consumption, fan speed, computer temperature, and performance.
  • Page 29: Use The Cool And Quiet On Lap Feature

    • Best Performance: the ultra performance is prioritized, allowing maximum temperature and higher fan speed. Intelligent Cooling Boost (for AMD models only) The Intelligent Cooling Boost feature dynamically adjusts system performance based on the apps you are running. It is recommended that you enable this function especially when using unified communication apps (such as Microsoft Teams).
  • Page 30: Change The Power Settings

    Note: Some models may not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...
  • Page 31: Transfer Data

    Transfer data Quickly share your files using the built-in Bluetooth or NFC technology among devices with the same features. You also can insert an SD card or smart card to transfer data. Set up a Bluetooth connection You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a smartphone, or speakers.
  • Page 32: Accessories

    Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the functionalities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.
  • Page 33: Chapter 4. Secure Your Computer And Information

    Note: The slot supports cable locks that conform to the Kensington NanoSaver lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com Log in with your fingerprint The fingerprint reader is integrated with the power button.
  • Page 34: Log In With Your Face Id (For Selected Models)

    Protect data against power loss (for selected models) NVMe (Non-Volatile Memory express) M.2 solid-state drive features the Lenovo-unique PLP (Power Loss Protection) function to avoid data loss or damage. If your computer is not responding and you might have to shut down your computer by pressing and holding the power button for several seconds.
  • Page 35: Uefi Bios Passwords

    PLP function enables your computer data to be saved timely. However, there is no guarantee that all data is saved in any situation. To check the type of your M.2 solid-state drive: 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window.
  • Page 36: Set, Change, And Remove A Password

    5. In the Changes have been saved window, press Enter. 6. Press F10 to save changes and exit the UEFI BIOS menu. • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the power-on password removed.
  • Page 37: Associate Your Fingerprints With Passwords (For Selected Models)

    Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the relevant replacement procedure, see Chapter 6 “CRU replacement”...
  • Page 38 3. If you set a power-on password, you are prompted to enter the correct password. 4. Select App Menu ➙ ThinkShield Passwordless Power-On Device Manager and press Enter. 5. Insert the FIDO2 USB device to register the device by following steps: a.
  • Page 39: Chapter 5. Configure Advanced Settings

    View UEFI BIOS Event logs The UEFI BIOS Event log viewer provides the brief information about UEFI BIOS events. Do the following to view the logs: 1. Restart the computer. When the logo screen is displayed, press F1. © Copyright Lenovo 2023...
  • Page 40: Detect Memory Retraining (For Intel Models Only)

    2. Select Main ➙ BIOS Event log. Then, press Enter. The UEFI BIOS Event log interface is displayed. 3. Navigate the interface by pressing the following keys, and then check details by selecting each item. • ↑↓: Move keyboard focus •...
  • Page 41: Switch The Security Chip (For Amd Models Only)

    • Total Memory Encryption setting change in UEFI BIOS • Memory Reference Code (MRC) change when UEFI BIOS update When memory retraining occurs, the screen might be blank. You might see the LED indicators on Esc, F1, and F4 blinking sequentially to indicate the progress. Do not press the power button to interrupt the process. Wait a few minutes until the logo screen is displayed.
  • Page 42: Reset System To Factory Defaults

    • Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com instructions to download and install the latest UEFI BIOS update package. ThinkPad P16v Gen 1 User Guide...
  • Page 43: Cloud Bare Metal Recovery (For Selected Models)

    Wait a few minutes until the logo screen is displayed. To know more about UEFI BIOS, visit Knowledge Base of your computer at https://pcsupport.lenovo.com Cloud bare metal recovery (for selected models) This feature enables you to remove all user files on your computer and restore the Windows operating ®...
  • Page 44: Enter The Intel Rst Configuration Utility

    • RAID 0: striped disk array (missing data resulting from a drive failure cannot be reconstructed) – Consist of two identical storage drives – Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, 64 KB, or 128 KB –...
  • Page 45: Delete Raid Volumes

    After the RAID volume is created, the Intel (R) Rapid Storage Technology window is displayed, and the created volume is displayed under RAID Volumes. 4. Press F10 to save changes and exit. Delete RAID volumes Attention: All the existing data stored on the selected drives will be erased after you delete RAID volumes. 1.
  • Page 46: Install A Windows Operating System And Drivers

    Windows operating system. Before installing a particular Windows version, check the compatibility list for the Windows version. For details, go to https:// support.lenovo.com/us/en/solutions/windows-support Attention: • It is recommended that you update your operating system through official channels. Any unofficial update might cause security risks.
  • Page 47: Chapter 6. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 48: Replace A Cru

    2. Click Power Options, and then click Choose what the power buttons do on the left pane. 3. Click Change settings that are currently unavailable at the top. 4. If prompted by User Account Control (UAC), click Yes. 5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery: 1.
  • Page 49: Wireless Wan Card (For Selected Models)

    The following information is only for the computer with user-installable modules. Ensure that you use only a Lenovo-authorized wireless module specifically tested for this computer model. Otherwise, the computer will generate an error-code beep sequence when you turn on the computer.
  • Page 50: Memory Module

    Memory module Prerequisite Before you start, read and print the following instructions. Generic Safety and Compliance Notices Attention: Do not touch the contact edge of the memory module. Otherwise, the memory module might get damaged. For access, do the following: 1.
  • Page 51: 2242 M.2 Solid-State Drive And The Bracket

    Removal procedure Note: Memory module replacement might cause memory retraining. For details, see “Detect memory retraining (for Intel models only)” on page 34. 2242 M.2 solid-state drive and the bracket Prerequisite Before you start, read and print the following instructions. Generic Safety and Compliance Notices Attention: •...
  • Page 52 Your computer has two M.2-solid-state-drive slots. When you configure the M.2-solid-state-drive slot in the UEFI BIOS menu, ensure that you select the correct menu item. • Intel models – Slot : NVMe0 – Slot : NVMe1 • AMD models – Slot : NVMe1 –...
  • Page 53: Keyboard

    Keyboard Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. For access, do the following: 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 41. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. Removal procedure 1.
  • Page 54 4. Put the keyboard on the palm rest as shown and detach the connectors. Then, remove the keyboard. ThinkPad P16v Gen 1 User Guide...
  • Page 55: Chapter 7. Help And Support

    3. Wait until you are certain that all the liquid is dry before turning on your computer. How do I enter the UEFI BIOS Restart the computer. When the logo screen is displayed, press F1 to enter the menu? UEFI BIOS menu. © Copyright Lenovo 2023...
  • Page 56 Where can I get the latest device on page 40 and “Update UEFI BIOS” on page 36. drivers and UEFI BIOS? • Download from Lenovo Support Web site at https://pcsupport.lenovo.com To run LCD Self-Test: 1. Ensure that the computer is connected to the ac power adapter.
  • Page 57: Error Messages

    Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 56. Message Solution The computer turned off because the battery power is low.
  • Page 58: Beep Errors

    Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Lenovo Memory Self Repair (for Intel models only) Lenovo Memory Self Repair (hereafter referred to as repair tool) enables you to repair memory single-bit or single-row failure with internal redundant resources.
  • Page 59 If the issue persists, you can try again or contact Lenovo for additional support. 5. Click Continue to turn on the computer. Related topics “Call Lenovo” on page 55 Chapter 7 Help and support...
  • Page 60: Self-Help Resources

    How to access? • https://www.lenovo.com/tips Troubleshooting and FAQ • https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Windows recovery options. Reset or restore Windows 1. Go to https://pcsupport.lenovo.com...
  • Page 61: Windows Label

    In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1.
  • Page 62: Lenovo Customer Support Center

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 63: Purchase Additional Services

    • Changes, modifications, or upgrades to device drivers • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, go to: •...
  • Page 64 ThinkPad P16v Gen 1 User Guide...
  • Page 65: Appendix A. Compliance Information

    China only / for India only Further compliance information related to your product is available at https://www.lenovo.com/compliance Locate the UltraConnect wireless antennas Your computer has an UltraConnect™ wireless antenna system. You can enable wireless communication wherever you are. © Copyright Lenovo 2023...
  • Page 66 The following illustration shows the antenna locations on your computer: Wireless LAN antenna (main) 4x4 MIMO Wireless-WAN antenna (main, for selected models) 4x4 MIMO Wireless-WAN antenna (auxiliary, for selected models) Wireless LAN antenna (auxiliary) Wireless WAN antenna (main, for selected models) Wireless WAN antenna (auxiliary, for selected models) Operating environment Maximum altitude (without pressurization)
  • Page 67 Relative humidity • Operating: 8% to 95% at wet-bulb temperature 23°C (73°F) • Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F) Appendix A. Compliance information...
  • Page 68 ThinkPad P16v Gen 1 User Guide...
  • Page 69: Appendix B. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 70 Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.

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