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Table of Contents
Troubleshooting
Related Manuals for Lenovo ideapad 310-14IAP
Summary of Contents for Lenovo ideapad 310-14IAP
- Page 1 Lenovo ideapad 310 ideapad 310-14IAP ideapad 310-15IAP User Guide l m n Read the safety notices and important tips in the Read the safety notices and important tips in the included manuals before using your computer. included manuals before using your computer.
- Page 2 Notes • Before using the product, be sure to read Lenovo Safety and General Information Guide first. • The latest electronic compliance and environmental information are available from the Lenovo compliance information Web sites. - To view compliance information go to: http://www.lenovo.com/compliance...
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Page 3: Table Of Contents
Operating system interfaces ..................15 Putting the computer to sleep or shutting it down ..........18 Connecting to a wireless network ................20 Get help from Windows...................21 Chapter 3. Lenovo OneKey Recovery system ........22 Chapter 4. Troubleshooting ..............24 Frequently asked questions ..................24 Troubleshooting ......................27 Appendix A. -
Page 5: Chapter 1. Getting To Know Your Computer
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ideapad 310-14IAP... - Page 6 Chapter 1. Getting to know your computer ideapad 310-15IAP Note: The dashed areas indicate parts that are not visible externally. Attention: • Do not open the display panel beyond 180 degrees. When closing the display panel, be careful not to leave pens or any other objects in between the display panel and the keyboard.
- Page 7 Chapter 1. Getting to know your computer a Integrated Use the camera for video communication. camera b Built-in Capture sound which can be used for video conferencing, voice narration, or audio recording. microphone c Wireless LAN Connect to a wireless LAN adapter to send and receive wireless radio signals.
- Page 8 Chapter 1. Getting to know your computer Using the keyboard Your computer has number keys and function keys and may also have a numeric keypad (ideapad 310-15IAP only) incorporated into its standard keyboard. Numeric keypad ideapad 310-15IAP The keyboard has a separate numeric keypad. To enable or disable the numeric keypad, press the Num Lock key.
- Page 9 Chapter 1. Getting to know your computer Using the keyboard Hotkeys You can access certain system settings quickly by pressing the appropriate hotkeys. Mutes/unmutes the Enables/disables airplane sound. mode. Decreases the volume Enables/disables camera. level. Locks/unlocks the LCD Increases the volume level. screen.
- Page 10 Chapter 1. Getting to know your computer Function key combinations Through the use of the function keys, you can change operational features instantly. To use this function, press and hold Fn a; then press one of the function keys b. The following describes the features of each function key.
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Page 11: Left-Side View
Chapter 1. Getting to know your computer Left-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - a b c f g h a AC power adapter... - Page 12 Novo button When the computer is off, press this button to start the Lenovo OneKey Recovery system or the BIOS setup utility, or to enter the boot menu. i Memory card slot Insert memory cards (not supplied) here.
- Page 13 Chapter 1. Getting to know your computer Connecting network cables To insert a network cable, do the following: 1 Hold one connector of the network cable to press the RJ-45 cover down gently a. 2 Insert the connector into the RJ-45 port b. Software configuration Consult your Internet Service Provider (ISP) for details on how to configure your computer.
- Page 14 Chapter 1. Getting to know your computer Connecting USB devices You can connect a USB device to your computer by inserting its USB plug (Type A) into the USB port on your computer. The first time you plug a USB device into a particular USB port on your computer, Windows automatically installs a driver for that device.
- Page 15 Chapter 1. Getting to know your computer Using memory cards (not supplied) Your computer supports the following types of memory cards: • Secure Digital (SD) card • Secure Digital High Capacity (SDHC) card • SD eXtended Capacity (SDXC) card • MultiMediaCard (MMC) Notes: Insert only one card in the slot at a time.
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Page 16: Right-Side View
Before purchasing any security product, verify that it is compatible with this type of security keyhole. • You are responsible for evaluating, selecting, and implementing the locking devices and security features. Lenovo offers no comment, judgment, or warranty regarding the function, quality, or performance of locking devices and security features. -
Page 17: Bottom View
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ideapad 310-14IAP... - Page 18 Chapter 1. Getting to know your computer ideapad 310-15IAP a Ventilation slots Dissipate internal heat. Note: Make sure that none of the ventilation slots are blocked, or else overheating of the computer may occur. b Bottom slot cover The hard disk drive, memory module, and mini-PCI Express Card are placed underneath.
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Page 19: Chapter 2. Starting To Use Windows 10
Chapter 2. Starting to use Windows 10 Configuring the operating system for the first time - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - You may need to configure the operating system when it is first used. - Page 20 Chapter 2. Starting to use Windows 10 The power button is on the Start menu, select it you can choose to shut down or restart the computer, or put the computer into sleep mode. Through the Start menu, you can locate all the installed apps or view the frequently used apps.
- Page 21 Chapter 2. Starting to use Windows 10 Task View in taskbar In Windows 10, you can add a new desktop and switch between different desktops. To add a new desktop, do the following: • Select the Task View icon in the taskbar area. •...
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Page 22: Putting The Computer To Sleep Or Shutting It Down
Chapter 2. Starting to use Windows 10 Putting the computer to sleep or shutting it down - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - When you have finished working with your computer, you can put it to sleep or shut it down. - Page 23 Chapter 2. Starting to use Windows 10 Shutting down the computer If you are not going to use your computer for a long time, shut it down. To shut down your computer, do one of the following: → Shut down. •...
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Page 24: Connecting To A Wireless Network
Chapter 2. Starting to use Windows 10 Connecting to a wireless network - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Enabling wireless connection To enable wireless functions, do one of the following: •... -
Page 25: Get Help From Windows
Chapter 2. Starting to use Windows 10 Get help from Windows - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - If you have a problem with the operating system, see the Windows Get Started app. -
Page 26: Chapter 3. Lenovo Onekey Recovery System
Chapter 3. Lenovo OneKey Recovery system The Lenovo OneKey Recovery system is software designed to back up and restore your computer. You can use it to restore the system partition to its original status in case of a system failure. You can also create user backups for easy restoration as required. - Page 27 • The above instructions should be followed when Windows can be started normally. If Windows cannot be started, then follow the steps below to start the Lenovo OneKey Recovery system: 1 Shut down the computer.
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Page 28: Chapter 4. Troubleshooting
Where can I find warranty information? For the warranty applicable to your computer, including the warranty period and type of warranty service, see the Lenovo limited warranty flyer that came with your computer. Drivers and preinstalled software... - Page 29 Lenovo OneKey Recovery system Where are the recovery discs? Your computer did not come with recovery discs. Use the Lenovo OneKey Recovery system if you need to restore the system to its factory status. What can I do if the back-up process fails?
- Page 30 Chapter 4. Troubleshooting Getting help How can I contact the customer support center? See “Chapter 3. Getting help and service” of Lenovo Safety and General Information Guide.
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Page 31: Troubleshooting
Lenovo screen. OneKey Recovery system. If you still see only the cursor on the screen, have the computer serviced. - Page 32 Chapter 4. Troubleshooting • If your computer is in sleep mode, connect the AC The computer does not return from sleep mode and power adapter to the computer, then press the the computer does not Windows button or the Power button. work.
- Page 33 Chapter 4. Troubleshooting Battery problems Your computer shuts down • Recharge the battery. before the battery status indicator shows empty. -or- Your computer operates after the battery status indicator shows empty. Other problems Your computer does not • To turn off your computer, press and hold the Power respond.
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Page 34: Appendix A. Cru Instructions
CRU under the terms of the applicable warranty service type for your country or region. Notes: • The illustrations used in this chapter are of the Lenovo ideapad 310-14ISK, unless otherwise stated. The illustrations in this manual might differ from the actual product. Please refer to the •... -
Page 35: Replacing The Hard Disk Drive (Ideapad 310-15Iap Only)
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity. You can purchase a new hard disk drive from your reseller or Lenovo marketing representative. Notes: •... - Page 36 Appendix A. CRU instructions To replace the hard disk drive, do the following: 1 Turn off the computer. Disconnect the AC power adapter and all cables from the computer. 2 Close the computer display and turn the computer over. 3 Remove the screw , and then remove the hard disk drive(HDD) slot compartment cover...
- Page 37 Appendix A. CRU instructions 4 Remove the hard disk drive by gently pulling it in the direction of the arrow 5 Detach the frame from the hard disk drive. 6 Attach the frame to a new hard disk drive. 7 Slide the new hard disk drive firmly into place. 8 Reinstall the hard disk drive(HDD) slot compartment cover and tighten the screw.
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Page 38: Replacing The Memory (On Select Models)
• Select types of memory is not self-serviced, if necessary consult Lenovo service center. To install a DDR3L module, do the following: 1 Touch a metal table or a grounded metal object to reduce any static electricity in your body, which could damage the DDR3L. - Page 39 Appendix A. CRU instructions 5 Remove DDR3L module by pulling out on the latches on both edges of the socket at the same time. Be sure to save the old DDR3L for future use. 6 Align the notch of the DDR3L module with the protrusion of the socket and gently insert the new module at a 30-45°...
- Page 40 Appendix A. CRU instructions To make sure that the DDR3L module is installed correctly, do as follows: 1 Press the Novo button to open the Novo button menu. 2 Select the BIOS Setup. The System Memory item shows the total amount of memory installed in your computer.
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Page 41: Replacing The Mini Pci Express Card
Appendix A. CRU instructions Replacing the Mini PCI Express Card - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To replace the Mini PCI Express Card, do the following: 1 Turn off the computer. - Page 42 Appendix A. CRU instructions 5 Remove the card in the direction shown by 6 Align the contact edge of the new Mini PCI Express Card with the corresponding socket. 7 Pivot the card until you can snap it into place. Then secure the card with the screw.
- Page 43 Appendix A. CRU instructions 8 Connect the antenna cables to the new Mini PCI Express Card. Be sure to attach the gray cable to the connector marked “MAIN” or “M” on the card, and the black cable to the connector marked “AUX” or “A”. 9 Reinstall the compartment cover and tighten the screw.
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Page 44: Replacing The Optical Drive
Appendix A. CRU instructions Replacing the optical drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To replace the optical drive, do the following: 1 Turn off the computer. - Page 45 Appendix A. CRU instructions 4 Gently pull the optical drive out from its cavity 5 Insert a new optical drive and tighten the screw to secure the drive. 6 Turn the computer over again. 7 Connect the AC power adapter and the cables to the computer.
- Page 46 Appendix A. CRU instructions The following table provides a list of CRUs for your computer, and informs you of where to find replacement instructions. Self-service CRUs Safety, Warranty, and Setup Guide User Guide AC power adapter × Optical drive × Hard disk drive ×...
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Page 47: Trademarks
Trademarks The following terms are trademarks or registered trademarks of Lenovo in the United States, other countries, or both. Lenovo OneKey Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, products, or service names may be trademarks or service marks... - Page 48 en-US Rev. AA00...