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Lenovo 10HJ User Manual
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Lenovo 10HJ User Manual

Lenovo 10HJ User Manual

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ThinkCentre M73
User Guide
Machine Types: 10B0, 10B1, 10B2, 10B3, 10HJ, and 10HK

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Summary of Contents for Lenovo 10HJ

  • Page 1 ThinkCentre M73 User Guide Machine Types: 10B0, 10B1, 10B2, 10B3, 10HJ, and 10HK...
  • Page 2 “Important safety information” on page v and Appendix A “Notices” on page 117. Fifth Edition (April 2015) © Copyright Lenovo 2013, 2015. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    Using passwords....An introduction to Lenovo programs ..Locations....
  • Page 4 Enabling ErP LPS compliance mode ..Lenovo Web site ... . ICE performance mode ...
  • Page 5 ... . . Index....Important WEEE information ..© Copyright Lenovo 2013, 2015...
  • Page 6 ThinkCentre M73 User Guide...

  • Page 7: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 8: Power Cords And Power Adapters

    or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...

  • Page 9: Plugs And Outlets

    Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2013, 2015...

  • Page 10: Operating Environment

    For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. •...

  • Page 11: Power Supply Statement

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2013, 2015...
  • Page 12 ThinkCentre M73 User Guide...

  • Page 13: Chapter 1. Product Overview

    Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
  • Page 14 • Internal speaker (available in some models) Connectivity • 100/1000 Mbps integrated Ethernet controller • PCIE x1 Fax modem (some models) System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor type, installation date, attached printers and other peripherals, power sources, and maintenance history.
  • Page 15 Input/Output (I/O) features • 9-pin serial connector (one standard and one optional) • One Ethernet connector • One DisplayPort connector • One VGA monitor connector • One Personal System/2 (PS/2) keyboard connector • One PS/2 mouse connector • Four Universal Serial Bus (USB) 2.0 connectors (two on the front panel and two on the rear panel) •...
  • Page 16 The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.

  • Page 17: Specifications

    Voltage-selection switch setting: 230 V ac Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely. Depending on the Windows operating system preinstalled, the programs might vary. Accessing Lenovo programs on the Windows 7 operating system You can access Lenovo programs on the Windows 7 operating system through Windows Search or from Control Panel.

  • Page 18: Accessing Lenovo Programs On The Windows 8 Or Windows 8.1 Operating System

    You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table. ® Note: If you do not find the program you need, open the Lenovo ThinkVantage Tools program to find the dimmed icon for the program.

  • Page 19: An Introduction To Lenovo Programs

    • On the Windows 8.1 operating system, press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. Find the desired program in the apps list or search for it in the search box in the top-right corner of the screen.
  • Page 20 With Lenovo Reach, you can add your favorite Web services to your cloud desktop; stay logged in to Web sites with the cloud password manager; and access, edit, and share your files from anywhere.

  • Page 21: Locations

    The System Update program helps you keep the software on your computer up-to-date by downloading and installing software update packages (Lenovo programs, device drivers, UEFI BIOS updates, and other third party programs). • View Management Utility (Windows 7) The View Management Utility program enables you to easily organize your open windows. It divides your screen into multiple parts and then resizes and positions open windows into different parts to make the best use of your desktop.

  • Page 22: Locating Connectors On The Rear Of Your Computer

    Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 10 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
  • Page 23 Connector Description DisplayPort connector Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector. Note: The DisplayPort connector is not applicable on some models. If your computer has a graphics card installed, be sure to use a monitor connector on the graphics card.

  • Page 24: Locating Components

    Locating components Figure 3 “Component locations” on page 12 shows the locations of the various components in your computer. To remove the computer cover, see “Removing the computer cover” on page 40. Figure 3. Component locations Microprocessor Heat sink and fan assembly Memory modules Front bezel Optical drive...
  • Page 25 Figure 4 “System board part locations” on page 13 shows the locations of the parts on one type of system board. Figure 4. System board part locations 4-pin power connector Microprocessor fan connector Memory slot 1 (DIMM1) Memory slot 2 (DIMM2) Thermal sensor connector 4-pin power connectors (number and location vary by model) 14-pin power connector...

  • Page 26: Locating Internal Drives

    Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. When installing or replacing an internal drive, it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed.

  • Page 27: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
  • Page 28 ThinkCentre M73 User Guide...

  • Page 29: Chapter 2. Using Your Computer

    “Creating recovery media” on page 76. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...

  • Page 30: Navigating Among Screens On The Windows 8 And Windows 8.1 Operating Systems

    Navigating among screens on the Windows 8 and Windows 8.1 operating systems This section provides instructions on how to navigate among the desktop, the Start screen, and applications that were opened from the Start screen on the Windows 8 and Windows 8.1 operating systems. For detailed instructions, see “Navigating on Windows 8”...

  • Page 31: Navigating On Windows 8.1

    1. Swipe in and out on the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. 2. Tap the desired workspace. • Method 2 1. Swipe in from the left edge of the screen to navigate to the next available workspace. 2.

  • Page 32: Accessing Control Panel On The Windows 8 Or Windows 8.1 Operating System

    – Using a pointing device: 1. Do one of the following: • Move the pointer to the extreme top-left corner of the screen and then move the pointer downward along the left edge of the screen. • Move the pointer to the extreme bottom-left corner of the screen and then move the pointer upward along the left edge of the screen.

  • Page 33: Using The Keyboard

    • On the Windows 7 operating system, see “Accessing Lenovo programs on the Windows 7 operating system” on page 5. • On the Windows 8.1 operating system, see “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system” on page 6.

  • Page 34: Using The Wheel Mouse

    Using the wheel mouse The wheel mouse has the following controls: Primary mouse button Use this button to select or start a program or menu item. Wheel Use the wheel to control the scrolling action of the mouse. The direction in which you rotate the wheel controls the direction of the scrolling action.

  • Page 35: Setting The Volume From Control Panel

    1. From the Windows desktop, click Start ➙ Control Panel ➙ Appearance and Personalization. 2. In the Taskbar and Start Menu section, click Customize icons on the taskbar. 3. Click Turn system icons on or off and change the volume behaviors from Off to On. 4.

  • Page 36: Handling And Storing Cd And Dvd Media

    If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do one of the following: • On the Windows 7 operating system, you have either the Corel DVD MovieFactory Lenovo Edition program or the Power2Go program installed on your computer.
  • Page 37 – To run the Power2Go program, click Start ➙ All Programs ➙ PowerDVD Create ➙ Power2Go. Follow the instructions on the screen. • On the Windows 8 operating system, run the Power2Go program by doing the following: 1. Move the cursor to the top-right or bottom-right corner of the screen to display the charms. Then click Search and type Power2Go.
  • Page 38 ThinkCentre M73 User Guide...

  • Page 39: Chapter 3. You And Your Computer

    51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body. Also, position other equipment you use regularly, such as the telephone or a mouse, within easy reach. © Copyright Lenovo 2013, 2015...

  • Page 40: Glare And Lighting

    For more information about power cords, see “Power cords and power adapters” on page vi. Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. Some technologies are already provided in your operating system. Others can be purchased through vendors.
  • Page 41 select one object with your keyboard, the object is highlighted. When you move the pointer to one object with your mouse, the introductory text of the object is displayed. To use on-screen notification, open Control Panel, click Ease of Access ➙ Ease of Access Center, and then click Use text or visual alternatives for sounds.
  • Page 42 For more information about how to use and configure Speech Recognition, see the Windows Help and Support information system. Customizable text size Depending on your preference, you can change only the text size instead of changing the size of everything on the desktop.
  • Page 43 • “Zoom” on page 30 Ease of Access keyboard shortcuts The following table contains keyboard shortcuts that can help make your computer easier to use. Keyboard shortcut Function Windows logo key + U Open the Ease of Access Center Right Shift for eight seconds Turn Filter Keys on or off Shift five times Turn Sticky Keys on or off...

  • Page 44: Registering Your Computer

    When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.

  • Page 45: Chapter 4. Security

    Your computer is able to log in to the operating system without keyboard or mouse connected. • Trusted Platform Module (TPM) (available on some models) Trusted Platform Module is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your computer. © Copyright Lenovo 2013, 2015...

  • Page 46: Locking The Computer Cover

    Locking the computer cover Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 7.

  • Page 47: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 8.

  • Page 48: Windows Passwords

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 49 For more information about how to use your antivirus software, refer to the help system of your antivirus software. Chapter 4 Security...
  • Page 50 ThinkCentre M73 User Guide...

  • Page 51: Chapter 5. Installing Or Replacing Hardware

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: • Use only computer parts provided by Lenovo. • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.

  • Page 52: Removing The Computer Cover

    Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove the computer cover. CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

  • Page 53: Removing And Reinstalling The Front Bezel

    Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1.

  • Page 54: Installing Or Replacing A Pci Express Card

    4. To reinstall the front bezel, align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis, then pivot the front bezel inwards until it snaps into position on the left side. Figure 11.
  • Page 55 3. At the rear of the computer, remove the screw that secures the PCI Express card latch. Figure 12. Removing the screw that secures the PCI Express card latch 4. Depending on whether you are installing or replacing a PCI Express card, do one of the following: •...
  • Page 56 Figure 13. Removing the PCI Express card Notes: – The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. – If the card is held in place by a retaining latch, press the card retaining latch as shown to disengage the latch.

  • Page 57: Installing Or Replacing A Memory Module

    7. Pivot the card latch to the closed position to secure the PCI Express card. Figure 14. Installing a PCI Express card 8. Reinstall the screw to secure the PCI Express card latch in place. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 58 6. Depending on whether you are installing or replacing a memory module, do one of the following: • If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 15.

  • Page 59: Installing Or Replacing The Optical Drive

    7. Position the new memory module over the memory slot. Make sure that the notch on the memory module aligns correctly with the slot key on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 17.
  • Page 60 4. Remove the three screws that secure the optical drive. Then, slide the optical drive out of the front of the computer. Figure 18. Removing the optical drive 5. Slide the new optical drive into the drive bay from the front and align the screw holes in the new optical drive with the corresponding holes in the drive bay.

  • Page 61: Replacing The Battery

    6. Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 12. Then, locate an available four-wire power connector and connect it to the rear of the new optical drive.

  • Page 62: Replacing The Heat Sink And Fan Assembly

    5. Install a new battery. Figure 22. Installing a new battery 6. Reinstall the computer cover and connect the cables. See “Completing the parts replacement” on page 73. Note: When the computer is turned on for the first time after replacing the battery, an error message might be displayed.
  • Page 63 6. Follow the following sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove screw , then fully remove screw , and then fully remove screw b. Partially remove screw , then fully remove screw , and then fully remove screw Note: Carefully remove the four screws from the system board to avoid any possible damage to the...

  • Page 64: Replacing The Power Supply Assembly

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 73. Replacing the power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the power supply assembly.

  • Page 65: Replacing The Microprocessor

    8. Install and tighten the four screws to secure the power supply assembly. Note: Use only screws provided by Lenovo. 9. Reconnect the power supply assembly cables to the system board and each of the drives.
  • Page 66 This section provides instructions on how to replace the microprocessor. CAUTION: The heat sink and microprocessor might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. To replace the microprocessor, do the following: 1.
  • Page 67 7. Lift the microprocessor straight up and out of the microprocessor socket. Notes: • Your microprocessor and socket might look different from the one illustrated. • Touch only the edges of the microprocessor. Do not touch the gold contacts on the bottom. •...

  • Page 68: Installing The Solid-State Drive

    10. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches on it with the tabs in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle on one corner of the new microprocessor is the microprocessor orientation indicator.

  • Page 69: Replacing The Primary Hard Disk Drive

    1. Install the solid-state drive into the storage converter. Then, install the 4 screws to secure the solid-state drive to the storage converter. Figure 28. Installing the solid-state drive into the storage converter 2. Connect the signal cable and the power cable to the solid-state drive. 3.
  • Page 70 5. Remove the four screws that secure the hard disk drive. Then, slide the hard disk drive out of the chassis. Figure 29. Removing the hard disk drive ThinkCentre M73 User Guide...

  • Page 71: Replacing The Rear Fan Assembly

    6. Slide the new hard disk drive into the hard disk drive bay and align the screw holes in the new hard disk drive with the corresponding holes in the drive bay. Then, install the four screws to secure the new hard disk drive in place.
  • Page 72 This section provides instructions on how to replace the rear fan assembly. To replace the rear fan assembly, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 40. 3.

  • Page 73: Replacing The Front Audio And Usb Assembly

    7. Pull on the tips of the rubber mounts until the rear fan assembly is secured in place. Figure 33. Installing the rear fan assembly 8. Connect the rear fan assembly cable to the system fan connector on the system board. What to do next: •...

  • Page 74: Replacing The Wifi Units

    6. Remove the screw that secures the front audio and USB assembly bracket to the chassis to remove the bracket from the chassis. Figure 34. Removing the screw that secures the front audio and USB assembly to the chassis 7. Remove the two screws that secure the front audio and USB assembly to its bracket and remove the failing front audio and USB assembly from the bracket.
  • Page 75 • “Removing the WiFi card module” on page 64 • “Installing the WiFi units” on page 65 Removing the WiFi adapter card To remove a WiFi adapter card, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
  • Page 76 5. Grasp the WiFi adapter card that is currently installed and gently pull it out of the slot. Figure 36. Removing the WiFi adapter card Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot.
  • Page 77 2. Remove the two screws that secure the WiFi card module to the WiFi adapter card. Figure 38. Removing the screws that secure the WiFi card module 3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 39.
  • Page 78 1. Insert the WiFi card module into the mini PCI Express slot, and then install the two screws to secure the WiFi card module to the WiFi adapter card. Figure 40. Installing the WiFi card module ThinkCentre M73 User Guide...
  • Page 79 2. Connect the front antenna cable and rear antenna cable to the WiFi card module. Figure 41. Installing the WiFi antenna cables 3. Install the WiFi adapter card into the PCI Express x1 slot on the system board. See “Locating parts on the system board”...

  • Page 80: Installing Or Removing The Rear Wifi Antenna

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 73. Installing or removing the rear WiFi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.

  • Page 81: Installing Or Removing The Front Wifi Antenna

    3. Hold the thicker end of the rear WiFi antenna and unscrew the WiFi antenna from the rear of the computer. Figure 44. Removing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 82 Figure 45. Peeling off the paper that protects the stickers 5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 46. Installing the front WiFi antenna 6.

  • Page 83: Replacing The Keyboard

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 73. Removing the front WiFi antenna To remove the front WiFi antenna, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.

  • Page 84: Replacing The Mouse

    4. Connect a new keyboard to the appropriate connector on the computer. Your keyboard might be connected to a PS/2 keyboard connector or a USB connector . Depending on where you want to connect your keyboard, see “Locating connectors, controls, and indicators on the front of your computer”...

  • Page 85: Completing The Parts Replacement

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 73. Completing the parts replacement After completing the installation or replacement for all parts, you need to reinstall the computer cover and reconnect cables.
  • Page 86 9. To update your configuration, refer to Chapter 7 “Using the Setup Utility program” on page 83. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.

  • Page 87: Chapter 6. Recovery Information

    Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.

  • Page 88: Performing Backup And Recovery Operations

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 89: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

  • Page 90: Creating And Using A Rescue Medium

    This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 91: Reinstalling Preinstalled Applications And Device Drivers

    Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Use Windows Explorer or Computer to display the directory structure of your hard disk drive.

  • Page 92: Reinstalling Software Programs

    • To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Use Windows Explorer or Computer to display the directory structure of your hard disk drive.

  • Page 93: Recovery Information For The Windows 8 Or Windows 8.1 Operating System

    It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Recovery information for the Windows 8 or Windows 8.1 operating system This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system.

  • Page 94: Recovering Your Operating System If Windows 8 Or Windows 8.1 Fails To Start

    • For Windows 8: 1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ General. 2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. 3.

  • Page 95: Chapter 7. Using The Setup Utility Program

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: © Copyright Lenovo 2013, 2015...

  • Page 96: Password Considerations

    • Power-On Password • Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 alphabetic and numeric characters.

  • Page 97: Erasing Lost Or Forgotten Passwords (Clearing Cmos)

    1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 83. 2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4.

  • Page 98: Selecting A Startup Device

    88. Enabling ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.

  • Page 99: Ice Performance Mode

    8. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit. Note: When ErP LPS compliance mode is enabled, you can wake up your computer by doing one of the following: •...

  • Page 100: Exiting From The Setup Utility Program

    • Enabled (default setting) • Disabled After enabling the ICE thermal alert function, when critical thermal situations occur, such as malfunctioning fans, abnormally high temperature, and poor cooling performances, an alert log will be written into the Windows system log. The alert log can help you identify the thermal problems. To configure the ICE thermal alert function, do the following: 1.

  • Page 101: Chapter 8. Updating System Programs

    Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.

  • Page 102: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.

  • Page 103: Chapter 9. Preventing Problems

    Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.

  • Page 104: Using System Update

    To open the System Update program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 5 or “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system” on page 6. If the System Update program is not currently installed on your computer, you can download it from the Lenovo Support Web site at http://www.lenovo.com/support.

  • Page 105: Cleaning Your Computer

    Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.

  • Page 106: Good Maintenance Practices

    A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.

  • Page 107: Chapter 10. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...

  • Page 108: Troubleshooting Procedure

    See Chapter 11 “Getting information, help, and service” on page 113 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 113 for more information.

  • Page 109: Audio Problems

    If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with your computer.

  • Page 110: Cd Problems

    • Verify that the audio device drivers are correctly installed. See Microsoft Windows help system for more information. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.

  • Page 111: Dvd Problems

    Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.
  • Page 112 • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.

  • Page 113: Intermittent Problems

    • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.
  • Page 114 • If you are using a USB keyboard or mouse, verify that the USB connectors are enabled in the BIOS settings. See “Enabling or disabling a device” on page 85. If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.

  • Page 115: Monitor Problems

    If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.
  • Page 116 If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113. The image appears to be flickering Symptom: The image appears to be flickering.

  • Page 117: Networking Problems

    Networking problems The following are the most common networking problems. Select your networking problem from the following list: • “Ethernet problems” on page 105 • “A wireless LAN problem” on page 106 • “A wireless WAN problem” on page 107 •...
  • Page 118 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. If an exclamation mark is displayed next to an adapter name under Network adapters, you might not be using the correct driver or the driver is not enabled. To update the driver, right-click the highlighted adapter.

  • Page 119: Option Problems

    6. Click OK to close the Sound window. Note: Bluetooth is supported only on some computer models. Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...

  • Page 120: Performance And Lockup Problems

    See the documentation supplied with the adapter (as well as the documentation for any other installed adapters) to determine the resources required for each adapter. If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.
  • Page 121 2. Right-click your C drive entry and then click Properties. The amount of free disk space is displayed. To free up disk space, do any of the following: • Method 1 1. On the Windows 7 operating system, click Start ➙ Computer. On the Windows 8 operating system, open File Explorer and click Computer.

  • Page 122: Printer Problems

    113. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 45. If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.

  • Page 123: Software Problems

    • Make sure that the serial-connector adapter, if you added one, is properly installed and firmly seated. If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.

  • Page 124: Usb Problems

    • Reset the device by detaching and reattaching the USB connector. If these actions do not correct the problem, run Lenovo Solution Center. If the USB device came with its own diagnostics, run those diagnostics against the USB device. If you need technical assistance, see Chapter 11 “Getting information, help, and service”...

  • Page 125: Chapter 11. Getting Information, Help, And Service

    You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.

  • Page 126: Lenovo Support Web Site

    Most computers come with a diagnostic program that enables you to identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...

  • Page 127: Using Other Services

    You must retain your proof of purchase to obtain warranty service. For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support/phone or refer to the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 128 ThinkCentre M73 User Guide...

  • Page 129: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 130: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Rescue and Recovery The Lenovo logo The ThinkCentre logo ThinkCentre ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.

  • Page 131: Appendix B. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 132 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. ThinkCentre M73 User Guide...

  • Page 133: Eurasian Compliance Mark

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides and Manuals.
  • Page 134 ThinkCentre M73 User Guide...

  • Page 135: Appendix C. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 136: Recycling Information For Brazil

    If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
  • Page 137 Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix C. WEEE and recycling information...
  • Page 138 ThinkCentre M73 User Guide...

  • Page 139: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 140: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkCentre M73 User Guide...

  • Page 141: Appendix E. China Energy Label

    Appendix E. China Energy Label © Copyright Lenovo 2013, 2015...
  • Page 142 ThinkCentre M73 User Guide...

  • Page 143: Appendix F. Energy Star Model Information

    ENERGY STAR program requirement for computers at the time of manufacture: 10B1, 10B2, 10HJ, and 10HK. For more information about ENERGY STAR ratings for Lenovo computers, go to http://www.lenovo.com.
  • Page 144 ThinkCentre M73 User Guide...

  • Page 145: Index

    Input/Output (I/O) features DisplayPort connector installing documentation, using solid-state drive drivers, device installing options drives memory module bays PCI Express card specifications internal drives © Copyright Lenovo 2013, 2015...
  • Page 146 WiFi antenna, installing, removing recovering from a POST/BIOS update failure Lenovo Solution Center software Lenovo ThinkVantage Tools recovery locating components boot-block operations, backup and problems, solving recovery media, creating and using...
  • Page 147 Setup Utility VGA monitor connector video subsystem viewing and changing settings warranty information WiFi units, WiFi adapter card, WiFi card module, WiFi antenna cable, replacing workspace, backup and recovery © Copyright Lenovo 2013, 2015...
  • Page 148 ThinkCentre M73 User Guide...

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