Page 1 Maintenance Guide NEC Express Server Express5800 Series Express5800/B120f-h EXP437A Chapter 1 Maintenance Chapter 2 Useful Features Chapter 3 Appendix 40.104.01-104.01 June 2015 © NEC Corporation 2015...
Page 2: Documents For This Product
Chapter 2: Useful Features The detail of system BIOS settings, RAID Configuration Utility, and EXPRESSBUILDER Chapter 3: Appendix Error messages and Windows Event Logs Other documents The detail of NEC ESMPRO, Universal RAID Utility, and other features. Express5800/B120f-h Maintenance Guide...
Page 3: Table Of Contents
Contents Contents Documents for This Product ..........................2 Contents ................................3 Notations Used in This Document ......................... 6 Notations used in the text ..........................6 Optical disk drive ............................6 Hard disk drive .............................. 6 Removable media ............................6 Abbreviations of Operating Systems (Windows) ................... 7 Trademarks ................................
Page 4 Contents 6.1 Recovery of Windows Server 2012 R2 and Windows Server 2012 ............. 38 6.2 Recovery of Windows Server 2008 R2 and Windows Server 2008 ............. 38 7. Resetting and Clearing the Server ........................39 7.1 Hardware Reset ........................... 39 7.2 Software Reset ............................
Page 5 5.4 EXPRESSBUILDER Command Line Interface .................. 132 6. EXPRESSSCOPE Engine 3 ......................... 133 7. NEC ESMPRO .............................. 134 7.1 NEC ESMPRO ServerAgentService (for Windows) ................134 7.2 NEC ESMPRO Manager ........................135 7.3 NEC ESMPRO Agent Extension ......................136 7.4 Server Configuration Utility ........................ 136 7.5 NEC ExpressUpdate Agent ........................
Page 6: Notations Used In This Document
Notations Used in This Document Notations Used in This Document Notations used in the text In addition to safety-related symbols urging caution, three other types of notations are used in this document. These notations have the following meanings. Important Indicates critical items that must be followed when handling hardware or operating software. If the procedures described are not followed, hardware failure, data loss, and other serious malfunctions could occur.
Page 7: Abbreviations Of Operating Systems (Windows)
Notations Used in This Document Abbreviations of Operating Systems (Windows) Windows Operating Systems are referred to as follows. See Chapter 1 (1.2 Supported Windows OS) in Installation Guide (Windows) for detailed information. Notations in this document Official names of Windows Windows Server 2012 R2 Standard Windows Server 2012 R2 Windows Server 2012 R2 Datacenter...
Page 8: Trademarks
Trademarks Trademarks EXPRESSSCOPE and ExpressUpdate are registered trademarks of NEC Corporation. Microsoft, Windows, and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation of the United States. AT is a registered trademark of International Business Machines Corporation of the United States and other countries.
Page 9: Warnings And Additions To This Product And Document
2. This document is subject to change at any time without notice. 3. Do not make copies or alter the document content without permission from NEC Corporation. 4. If you have any concerns, or discover errors or omissions in this document, contact your sales representative.
Page 10: Chapter 1 Maintenance
NEC Express5800 Series Express5800/B120f-h Maintenance This chapter explains maintenance of server, and what actions are to be taken in case of trouble when operating this server. 1. Relocation and Storage Describes how to relocate and store this server. 2. Daily Maintenance Describes what you must confirm for daily use, how to manage files, and how to clean the server.
Page 11: Relocation And Storage
Chapter 1 Maintenance 1. Relocation and Storage Relocation and Storage Follow the steps below if you want to relocate or store this server. WARNING Be sure to observe the following precautions to use the server safety. Failure to observe the precautions may cause death or serious injury. For details, see Safety Precautions and Regulatory Notices.
Page 12 Chapter 1 Maintenance 1. Relocation and Storage 1. Power off the server (POWER LED lights amber). 2. Disconnect the cables from the server. 3. Unmount the server from the Blade Enclosure. 4. Pack the server securely to protect from damage, shock, and vibration. Important If the server is suddenly moved from a cold place to a warm place, condensation will occur and cause failures.
Page 13: Daily Maintenance
We recommend you to apply the latest update always. NEC corporate site: http://www.nec.com/ [Support & Downloads] NEC also provides ExpressUpdate that helps you to download and install updates that must be applied to BIOS and FW of the server. ExpressUpdate is contained in EXPRESSBUILDER provided with the server.
Page 14: Status Indicator Leds
Chapter 1 Maintenance 2. Daily Maintenance Status Indicator LEDs After powering on the server or before shutting down the system and powering off the server, check the status indicator LEDs on the front of the server. For the functions and descriptions of LEDs, see Chapter 1 (5. Names and Functions of Parts) in User’s Guide.
Page 15: Cleaning The Server
Chapter 1 Maintenance 2. Daily Maintenance 2.5.1 Cleaning the server Wipe the external surfaces of the server with a dry soft cloth. Follow the steps below if stains remain on the surfaces. Important  Do not use thinner, benzene, and other volatile solvents to clean the server.
Page 16: User Support
User Support Before getting after-sales service, check the contents of the warranty and service. Maintenance Services Service representatives from NEC subsidiary companies or companies authorized by NEC provide maintenance services. For the services, contact your sales representative. Before Asking for Repair If you think that a failure occurred, follow the steps below: 1.
Page 17: Collecting Failure Information
Chapter 1 Maintenance 4. Collecting Failure Information Collecting Failure Information If the server does not work normally, you can collect failure information by using the following way. The failure information to be described below is to be collected only at the request of your sales representative. Important Do not reset during dumping memory or restarting the server even if the message of virtual memory shortage appears.
Page 18 Chapter 1 Maintenance 4. Collecting Failure Information 3. Click View event logs under System and Security. In Windows Logs, select the type of log. Application records events related to applications. Security records events related to security. System records events that occur in Windows system components. On the Action menu, click Save All Events As.
Page 19: Windows Server 2008 R2 / Windows Server 2008
Chapter 1 Maintenance 4. Collecting Failure Information 4.1.2 Windows Server 2008 R2 / Windows Server 2008 Click Administrative Tool and then click Event Viewer from Control Panel. In Windows Logs, select the type of log. Application records events related to applications. Security records events related to security.
Page 20: Collecting Configuration Information
Chapter 1 Maintenance 4. Collecting Failure Information Collecting Configuration Information This section describes how to collect hardware information or configuration. Tips If a STOP error, system error, or system stall occurs, restart the system and then follow the steps below. 4.2.1 Windows Server 2012 R2 / Windows Server 2012 1.
Page 21: Collecting User-Mode Process Dump
Chapter 1 Maintenance 4. Collecting Failure Information Collecting User-Mode Process Dump The diagnostic information related to application errors can be collected. For details, see Chapter 1 (7.2 How to Create a User-Mode Process Dump File) in "Installation Guide (Windows)". Collecting Memory Dump The contents of memory when an error has occurred can be collected as a memory dump file.
Page 22: Troubleshooting
Chapter 1 Maintenance 5. Troubleshooting Troubleshooting If you suspect that the server does not work normally, read this section and follow the troubleshooting. Problem of Powering on [?] Unable to power on the server Is the server properly supplied with power? ...
Page 23 Chapter 1 Maintenance 5. Troubleshooting Is power-on of the CPU blade in the slot having the larger number delayed?   If the power-on process is performed by the procedure described above, the power-on of CPU blade in the slot having the larger number is delayed. Does it take time until a power is supplied to CPU blade? ...
Page 24: Problem Of Starting Expressbuilder
Unable to start EXPRESSBUILDER. Virtual Drive (VD) is incorrect. Action: Check if the files for recovery are uploaded in the following site, and then recover the file according to the web site. http://www.nec.com/ Error [Message ID:Z3002] : Failed to detect a DVD drive or a flash drive.
Page 25 Chapter 1 Maintenance 5. Troubleshooting [?] Unable to start EXPRESSBUILDER from Internal Flash Memory Did you press <F3> key during POST?   Press <F3> key at the following message. Press <F2> Setup, <F3> Internal Flash Memory, <F4> ROM Utility, <F12> Network Is a CD/DVD or removable media inserted to the server? ...
Page 26: Problem Of Installing Windows
Chapter 1 Maintenance 5. Troubleshooting Problem of Installing Windows [?] Unable to create a partition when installing Windows Server 2012 R2 or Windows Server 2012 Was the following message displayed?   The message above means that you failed to create a partition. In this case, delete the partition you attempted to create, and then create a new partition.
Page 27 Chapter 1 Maintenance 5. Troubleshooting Did you create a logical drive?   For the RAID system, create a logical drive using EXPRESSBUILDER or RAID Configuration Utility (LSI Software RAID Configuration Utility) to install OS. [?] Unable to install Windows Have you checked precautions for installation? ...
Page 28 Chapter 1 Maintenance 5. Troubleshooting [?] The following features are installed when Windows Server 2008 R2 IIS is installed by using EXPRESSBUILDER Windows Process Activation Service  – Process Model – Configuration APIs Remote Server Administration Tool  – Role Administration Tools –...
Page 29: Problem Of Starting Windows
Chapter 1 Maintenance 5. Troubleshooting Problem of Starting Windows [?] Unable to start OS Has the configuration of the RAID controller changed?   Set the correct configuration by using RAID Configuration Utility (LSI Software RAID Configuration Utility). Is the RAID controller found by POST? ...
Page 30: Problem Of Windows Stop Error
Chapter 1 Maintenance 5. Troubleshooting Problem of Windows STOP Error [?] Unable to turn the power OFF at the blue screen (STOP error screen)  Press POWER Switch for four seconds or longer to forcedly power off the server. Problem of RAID System [?] Unable to rebuild the RAID array Is the capacity of the SSD to be rebuilt enough? ...
Page 31: Problem Of Internal Devices And Other Hardware
[?] Unable to access a solid state drive Is the solid state drive applicable to the CPU blade?   Operation of any device that is not authorized by NEC is not supported. Is the solid state drive properly installed? ...
Page 32 [?] Unable to access the (internal or external) SCSI devices Is the SCSI device supported for use with the server?   Operation of any SCSI device that is not authorized by NEC is not supported. Are the optional SCSI controllers properly configured? ...
Page 33: Problem Of Os Operation
[?] Forgotten my login name and password for Web browser to use the remote management  Restore the factory settings including login name and password in the following procedure. Note Settings of remote management feature with NEC ESMPRO Agent Extension will be cleared when restoring the factory settings. Back up the settings before restoring.
Page 34 Chapter 1 Maintenance 5. Troubleshooting (3) Wait until the message "Initialize of EXPRESSSCOPE Engine 3 Configurations has been completed successfully." appears. Do not reboot or power off the server while waiting for the message to appear. (4) Press the <Enter> key to go back to the Off-line TOOL MENU. (5) Select Exit on Off-line TOOL MENU to quit the Offline Tool.
Page 35: Problem Of Starting Expressbuilder On Windows
Chapter 1 Maintenance 5. Troubleshooting Problem of Starting EXPRESSBUILDER on Windows [?] Unable to read instruction manuals Did you install Adobe Reader in your computer?   To read PDF files, install Adobe Reader in your computer. Is your browser Internet Explorer? ...
Page 36: Problem Of Bundled Software
 For details of NEC ESMPRO ServerAgentService (for Windows), see NEC ESMPRO ServerAgentService Installation Guide (Windows) in EXPRESSBUILDER. [?] NEC ESMPRO Manager  For details of NEC ESMPRO Manager, see NEC ESMPRO Manager Installation Guide (Windows) in EXPRESSBUILDER or its help. 5.11...
Page 37: Problem Of Powering Off
Chapter 1 Maintenance 5. Troubleshooting [?] Unable to access or play a CD/DVD Is the CD/DVD supported by the server?   CD with copy guard feature is not supported.  CD/DVD for Macintosh is not supported. Is the CD/DVD properly set in the optical disk drive tray? ...
Page 38: Windows System Recovery
Chapter 1 Maintenance 6. Windows System Recovery Windows System Recovery Recover the Windows system by using the following instructions if the system does not work normally. Note  After recovering the system, be sure to install each driver and Starter Pack, see "Installation Guide (Windows)"...
Page 39: Resetting And Clearing The Server
Chapter 1 Maintenance 7. Resetting and Clearing the Server Resetting and Clearing the Server Read this section if the server does not work. Hardware Reset If you press RESET Switch, the CPU blade is reset and restarted. RESET Switch Note Make sure that no processing is in progress before resetting the server except when the server is stalled.
Page 40: Bmc Reset
Chapter 1 Maintenance 7. Resetting and Clearing the Server BMC Reset Press BMC RESET Switch only if a problem occurs in EXPRESSSCOPE Engine 3 (BMC). Do not press this switch usually. Do not turn on/off the server, restart the system, or perform any switch operation for at least three minutes after resetting the BMC.
Page 41: Forced Shutdown
Chapter 1 Maintenance 7. Resetting and Clearing the Server Forced Shutdown Use this feature when the OS shutdown command does not work, POWER Switch does not turn off the server, or software reset does not work. Continue to hold POWER Switch of the server for at least four seconds. The power is forcibly turned off. To turn on the power back again, wait at least 30 seconds after turning off the power.
Page 42: System Diagnostics
● Hard disk drive Important To avoid affecting a network and storage system, disconnect a LAN cable, Fibre Channel, NEC Storage, and other external storage before running System Diagnostics. No data is written on the disk when checking the hard disk drives.
Page 43: Usage Of System Diagnostics
Chapter 1 Maintenance 8. System Diagnostics Usage of System Diagnostics After turning off the server or restarting the server, run System Diagnostics as follows. 1. Run EXPRESSBUILDER and choose Tool menu from Boot Selection Menu. See Chapter 2 (5. Details of EXPRESSBUILDER) for details. Note Choose English if Language selection menu appears.
Page 44 Chapter 1 Maintenance 8. System Diagnostics Move the cursor to the test that detected the error, and press <Enter > key. Take notes about the error message that has been output to the Detail Information screen and contact your sales representative. 4.
Page 45: Offline Tools
Chapter 1 Maintenance 9. Offline Tools Offline Tools Offline Tools are used for maintenance, failure analysis, and the settings of the server. Starting Offline Tools Start up Offline Tools at the following steps. 1. Turn on a display, and other peripheral devices, and then turn on the server. 2.
Page 46: Features Of Offline Tools
Off-line Maintenance Utility is started when Maintenance Utility is chosen. Off-line Maintenance Utility is used for preventive maintenance and failure analysis for the server. If you are unable to start NEC ESMPRO due to a failure, Off-line Maintenance Utility can be used to check the cause of the failure.
Page 47: Console-Less Feature
You can also control Offline Tools remotely by using BIOS Console Redirection. 9.3.2 Preparation Enable the remote management feature of EXPRESSSCOPE Engine 3 in advance to check the hardware error during console-less operation. See "EXPRESSSCOPE Engine 3 User's Guide" or NEC ESMPRO Manager online help. Express5800/B120f-h Maintenance Guide...
Page 48: Chapter 2 Useful Features
Describes the EXPRESSBUILDER attached to the server. 6. EXPRESSSCOPE Engine 3 Describes EXPRESSSCOPE Engine 3. 7. NEC ESMPRO Describes NEC ESMPRO used to manage and monitor the server. 8. NEC Product Info Collection Utility Describes the NEC Product Info Collection Utility. 9. Universal RAID Utility Describes Universal RAID Utility, an application to manage or monitor the RAID controllers.
Page 49: System Bios
Chapter 2 Useful Features 1. System BIOS System BIOS You can check and change the parameters using the BIOS Setup utility (SETUP). Starting SETUP Turn on the server and proceed with POST. After a while, the following message appears at the bottom left of the screen. Press <F2>...
Page 50: Main
Chapter 2 Useful Features 1. System BIOS 1.2.1 Main When you start SETUP, the Main menu appears first. Option Parameter Description BIOS Information – – BIOS Version (display only) Displays the BIOS version. Build Date (display only) Displays the BIOS build date. Access Level (display only) Displays the access level of the login user, Administrator or User.
Page 51: Advanced
Chapter 2 Useful Features 1. System BIOS 1.2.2 Advanced Advanced menu appears when the cursor is moved to Advanced. For the menus that show a “ ” to their left, press <Enter> key to display its submenu, and then change the settings.
Page 52 Chapter 2 Useful Features 1. System BIOS Processor Configuration Submenu On Advanced, choose Processor Configuration and then press <Enter> key to display the menu screen shown below. For the menu that has on the left, move the cursor to it and then press <Enter> key to show its submenus.
Page 53 Chapter 2 Useful Features 1. System BIOS Option Parameter Description Processor Information – – Processor Power – – Management DCU IP Prefetcher Disabled Enables or disables Data Cache Unit (DCU) IP Prefetcher. [Enabled] DCU Streamer Prefetcher Disabled Enables or disables DCU Streamer Prefetcher. [Enabled] Hardware Prefetcher Disabled...
Page 54 Chapter 2 Useful Features 1. System BIOS (a) Processor Information Submenu For details about the options, see the table below. Option Parameter Description Processor 1 CPUID (display only) Displays the ID of processor 1. Processor Type (display only) Displays the type of processor 1. Processor Speed (display only) Displays the clock speed of processor 1.
Page 55 Chapter 2 Useful Features 1. System BIOS (b) Processor Power Management Submenu For details about the options, see the table below. Option Parameter Description Power Management Policy Performance Preferred Specifies the power management policy. Energy Preferred Menu items below are selectable when Custom is specified. [Custom] Processor C3 Report [Disabled]...
Page 56 Chapter 2 Useful Features 1. System BIOS Memory Configuration Submenu On Advanced, choose Memory Configuration and then press <Enter> key to display the menu screen shown below. For the menu that has on the left, move the cursor to it and then press <Enter> key to show its submenus.
Page 57 Chapter 2 Useful Features 1. System BIOS (a) Memory Information Submenu Option Parameter Description Total Memory (display only) Displays the basic memory capacity. Current Memory Speed (display only) Displays current memory operating frequency. Supported is displayed when mirroring feature is available in the Mirroring (display only) current memory configuration and Mirroring is specified for...
Page 58 Chapter 2 Useful Features 1. System BIOS PCI Configuration Submenu On Advanced, chose PCI Configuration and then press <Enter> key to display the menu screen as shown below. Option Parameter Description PCI Device Controller and – – Option ROM Settings PCI Link Speed Settings –...
Page 59 Chapter 2 Useful Features 1. System BIOS (a) PCI Device Controller and Option ROM Settings Submenu Option Parameter Description LAN1 Option ROM Scan Disabled Enables or disables the option ROM Scan for on-board LAN 1. [Enabled] LAN2 Option ROM Scan [Disabled] Enables or disables the option ROM Scan for on-board LAN 2.
Page 60 Chapter 2 Useful Features 1. System BIOS If a network card equipped with four ports is installed in Slot 2, the screen as shown below is displayed. Option Parameter Description LAN1 Option ROM Scan Disabled Enables or disables the option ROM Scan for on-board LAN 1. [Enabled] LAN2 Option ROM Scan [Disabled]...
Page 61 Chapter 2 Useful Features 1. System BIOS (b) PCI Link Speed Settings Submenu Option Parameter Description Target Link Speed Limit [Auto] Specifies the upper limit of link speed of onboard PCI device. 2.5 GT/s 5.0 GT/s [ ]: Factory setting Express5800/B120f-h Maintenance Guide...
Page 62 Chapter 2 Useful Features 1. System BIOS Advanced Chipset Configuration Submenu On Advanced, choose Advanced Chipset Configuration and then press <Enter> key to display the menu screen as shown below. Option Parameter Description Current QPI Link Freq (display only) Displays the current QPI link speed. This item is displayed only in multiple processor configurations.
Page 63 Chapter 2 Useful Features 1. System BIOS Storage Configuration Submenu On Advanced, choose SATA Configuration and then press <Enter> key to display the menu screen shown below. For the menu that has on the left, move the cursor to it and then press <Enter> key to show its submenus.
Page 64 Specify the delay time before HDD is accessed during POST. 3 Seconds 6 Seconds 9 Seconds 12 Seconds 15 Seconds 21 Seconds 30 Seconds [ ]: Factory setting Note NEC has not verified the operation in IDE mode. Express5800/B120f-h Maintenance Guide...
Page 65 Chapter 2 Useful Features 1. System BIOS USB Configuration Submenu On Advanced, choose USB Configuration and then press <Enter> key to display the menu screen shown below. Option Parameter Description Device Reset Timeout 10 sec Specifies the time to wait when issuing a Start Unit Command to a USB mass storage device until a timeout occurs.
Page 66 Chapter 2 Useful Features 1. System BIOS Serial Port Configuration Submenu On Advanced, choose Serial Port Configuration and then press <Enter> key to display the menu screen shown below. On BIOS Redirection Port, choose Serial Port B and then press <Enter> key to display the menu screen shown below.
Page 67 [ ]: Factory setting Note The parameters for the serial ports A and B are contained in NEC ESMPRO Manager, Online BMC Configuration Tool, and EXPRESSSCOPE Engine 3. However, the setting for serial port A are invalid because this server does not have serial port A.
Page 68 Chapter 2 Useful Features 1. System BIOS Network Stack Configuration submenu From the Advanced menu, select Network Stack Configuration and then press the <Enter> key to display the menu screen shown below. Option Parameter Description Network Stack Disabled Enables or disables UEFI Network Stack. If this option is set to Enabled, the menu items below appear.
Page 69 Chapter 2 Useful Features 1. System BIOS (a) iSCSI Configuration submenu Option Parameter Description iSCSI Initiator Name Alphanumeric character Specifies the name of the iSCSI Initiator. The initiator name must between 4 and 223 be IQN format (iSCSI Qualifier Name). The menu items below can be selected when iSCSI Initiator Name is specified.
Page 70 Chapter 2 Useful Features 1. System BIOS ①. Add an Attempt submenu Note A MAC address is displayed when the onboard LAN controller or the UEFI driver for the PCI device is loaded. Option Parameter Description MAC [XX:XX:XX:XX:XX:XX] – – Express5800/B120f-h Maintenance Guide...
Page 71 Chapter 2 Useful Features 1. System BIOS i. MAC [XX:XX:XX:XX:XX:XX] submenu Option Parameter Description iSCSI Attempt Name Up to 96 alphanumeric Specifies an attempt name of iSCSI. characters iSCSI Mode [Disabled] Specifies iSCSI mode. Enabled Enabled for MPIO Internet Protocol [IP4] Specifies IP mode of iSCSI.
Page 72 Chapter 2 Useful Features 1. System BIOS Option Parameter Description Target Port 0-65535 Specifies the target port. This item is not displayed when Enabled is selected for Get Target info via DHCP. Boot LUN Up to 20 alphanumeric Specifies the LUN. characters This item is not displayed when Enabled is selected for Get Target info via DHCP.
Page 73 Chapter 2 Useful Features 1. System BIOS ②. Attempt[XX] submenu Options and parameters are same as those in MAC [XX:XX:XX:XX:XX:XX] submenu. See MAC [XX:XX:XX:XX:XX:XX] submenu. ③. Delete Attempts submenu Option Parameter Description Attempt [XX] [Disabled] Selects Enabled for an iSCSI attempt you want to delete. Enabled Commit Changes and Exit –...
Page 74 Chapter 2 Useful Features 1. System BIOS ④. Change Attempt Order submenu Option Parameter Description Change Attempt Order – Specifies the priority of iSCSI attempt. Press the <Enter> key to open the pop-up window, and specify the priority by using <+> or <–> key. Commit Changes and Exit –...
Page 75 Chapter 2 Useful Features 1. System BIOS (b) UEFI Driver Configuration submenu Option Parameter Description (UEFI Driver Name) – This item is displayed when the onboard LAN controller or a UEFI driver for a PCI device is loaded. The on-screen menu depends on the specified UEFI driver. Driver Health –...
Page 76 Chapter 2 Useful Features 1. System BIOS (c) Driver Health submenu Option Parameter Description (UEFI Driver Name) (Display only) Displays the status of the UEFI driver. This item is displayed when the onboard LAN controller or a UEFI driver for a PCI device is loaded, and the UEFI driver supports the Driver Health Protocol.
Page 77: Security
Chapter 2 Useful Features 1. System BIOS 1.2.3 Security Security menu appears when the cursor is moved to Security. For the menu that has on the left, press <Enter> key to display its submenu, and then change the settings. Choose either Administrator Password or User Password, and then press <Enter> key to display the screen where you can register/change the password.
Page 78 Chapter 2 Useful Features 1. System BIOS Option Parameter Description Remote Keyboard and Mouse Disabled Enables or disables the remote keyboard and mouse supported by BMC. [Enabled] Trusted Computing – This option is displayed only when the mounted optional TPM kit. This submenu is available for configuration only when Administrator Password has been set.
Page 79 Chapter 2 Useful Features 1. System BIOS If TPM Support is enabled, the following menu screen appears. If TXT Support is enabled, the following screen appears. Express5800/B120f-h Maintenance Guide...
Page 80 Chapter 2 Useful Features 1. System BIOS For details about the options, see the table below. Option Parameter Description TPM Configuration – – TPM Support [Disabled] Enables or disables Trusted Platform Module feature. Enabled When this option is Enabled, Current TPM Status Information is displayed.
Page 81: Server
Boot Monitoring [Disabled] Enables or disables the boot monitoring feature and specifies the timeout setting. To use this feature, install NEC ESMPRO 5-60 minutes ServerAgentService on Windows. If starting up an OS on which it is not installed, disable this feature.
Page 82 Chapter 2 Useful Features 1. System BIOS Option Parameter Description Post Error Pause Disabled Specifies whether to stop the POST once at the end of POST if an error occurs during the POST. [Enabled] Memory Error Halt Enables or disables the feature to suppress OS boot process until user interruption occurs when POST detects degradation [Boot] error occurred on memory resources.
Page 83 Chapter 2 Useful Features 1. System BIOS System Management Submenu On Server, choose System Management and then press <Enter> key to show its submenus. Option Parameter Description BIOS Version (display only) Displays the current BIOS version. UEFI Spec Version (display only) Displays the current version of UEFI Spec that the server supports.
Page 84 Chapter 2 Useful Features 1. System BIOS Power Control Configuration Submenu On Server, choose Power Control Configuration and then press <Enter> key to show its submenus. Option Parameter Description AC-LINK Stay Off Specifies how the DC power state should be when the AC power is supplied again after loss of power.
Page 85: Boot
Enables or disables the feature to display the logo during POST. Disabled: the results of POST execution are displayed instead of the [Enabled] NEC logo after the power is turned on. If BIOS Redirection Port is enabled, this option is shown as Unavailable and inaccessible (run with Disabled state automatically).
Page 86 Chapter 2 Useful Features 1. System BIOS How to change the boot priority 1. When BIOS detects a bootable device, it displays device information in the designated area. 2. Move the cursor to a device using the <>/<> keys, and change the priority (first to fourth) using the <+>/<>...
Page 87: Save & Exit
Chapter 2 Useful Features 1. System BIOS 1.2.6 Save & Exit Save & Exit menu appears when the cursor is moved to Save & Exit. The options of this menu are described below. Save Changes and Exit SETUP closes with all the changes saved in Non-volatile RAM (NVRAM). After closing SETUP, the system automatically restarts.
Page 88: Flash Fdd
Do not use Flash FDD to back up data. Flash FDD can only be used to save temporary data. 2.1.1 Compensation for recorded data NEC does not pay compensation for data recorded on Flash FDD even if the data is lost. 2.1.2 Handling Flash FDD ●...
Page 89: Power Control Feature
Chapter 2 Useful Features 3. Power Control Feature Power Control Feature EM manages power consumption of overall Blade Enclosure including blade servers. For power consumption management provided by the EM card, refer to the relevant EM Card User's Guide. Notes on Using Windows Server 2008, 2008 R2, 2012, and 2012 R2 Ignore the following event when running Windows Server 2008, 2008 R2, 2012, or 2012.
Page 90: Raid System Configuration
Chapter 2 Useful Features 4. RAID System Configuration RAID System Configuration This section describes the LSI Software RAID Configuration Utility and Off-line Utility. The LSI Software RAID Configuration Utility resides in LSI Software RAID and is an OS-independent program. Running LSI Software RAID Configuration Utility in the Legacy Mode On the POST screen after power-on, press the <Ctrl>+<M>...
Page 91: Quitting Lsi Software Raid Configuration Utility
Chapter 2 Useful Features 4. RAID System Configuration 4.1.1 Quitting LSI Software RAID Configuration Utility To quit the utility, press the <Esc> key on the TOP menu of LSI Software RAID Configuration Utility. Exit? Select Yes. Press<CTRL><ALT><DEL> To Reboot The System When the above message appears, press <Ctrl>+<Alt>+<Del>...
Page 92: Menu Tree Of The Legacy Mode
Chapter 2 Useful Features 4. RAID System Configuration Menu Tree of the Legacy Mode ◇: Selection/execution parameter ●: Setting parameter. ・: Information ◆: Can be set (modified) after creation of Virtual Drive Menu Description ◇Configure Setting of Configuration ◇Easy Configuration Setting of Configuration (fixed value used) ◇New Configuration Create new Configuration...
Page 93 Chapter 2 Useful Features 4. RAID System Configuration ◇Virtual Drive Operation of Virtual Drive ◇Virtual Drives Select Virtual Drive (if two or more Virtual Drives exist) ◇Initialize Initialize Virtual Drive ◇Check Consistency Check consistency of Virtual Drive ◇View/Update Parameters Display Virtual Drive information ・RAID Display RAID level ・SIZE...
Page 94: Operating Procedures For Configuration Utility In The Legacy Mode
Chapter 2 Useful Features 4. RAID System Configuration Operating Procedures for Configuration Utility in the Legacy Mode 4.3.1 Create/Add Configuration Run LSI Software RAID Configuration Utility Create configuration information (Virtual Drive settings) Check the Virtual Drive settings Initialize Virtual Drive Perform Consistency Check Exit LSI Software RAID Configuration Utility 1.
Page 95 Chapter 2 Useful Features 4. RAID System Configuration 3. When a confirmation message “Proceed?” is displayed, select Yes. The New Configuration - ARRAY SELECTION MENU screen appears. New Configuration – ARRAY SELECTION MENU PORT # READY READY 4. Move the cursor onto the physical device to be included in the disk array, and then press the <Space> key.
Page 96 Chapter 2 Useful Features 4. RAID System Configuration 5. Press the <F10> key to set "Select Configurable Array(s)", and press the <Space> key. SPAN-1 is set. Select Configurable Array(s) SPAN-1 6. Press the <F10> key to create a virtual drive. The Virtual Drives Configure screen appears.
Page 97 Chapter 2 Useful Features 4. RAID System Configuration 7. Select a relevant value for RAID, Units, Size, DWC, RA, and Span by using cursor keys. Press the <Enter> key to fix the selection to determine each value. (1) RAID: Specify the RAID level. Parameter Remarks RAID0...
Page 98 Chapter 2 Useful Features 4. RAID System Configuration 8. When all settings are completed, select Accept and then press the <Enter> key. 9. Press the <Esc> key, and select Yes for the confirmation message "Save Configuration?". The configuration is saved. 10.
Page 99: Manual Rebuild
Chapter 2 Useful Features 4. RAID System Configuration 4.3.2 Manual Rebuild By default, rebuild starts automatically after you replace a physical device. Tips Replace a physical device Run LSI Software RAID Configuration Utility Perform rebuild process Exit LSI Software RAID Configuration Utility 1.
Page 100: Check Consistency
Chapter 2 Useful Features 4. RAID System Configuration 4.3.3 Check Consistency Run LSI Software RAID Configuration Utility Run Check Consistency Exit LSI Software RAID Configuration Utility Important Do not perform Check Consistency for the hard disk drive in RAID0. 1. Run LSI Software RAID Configuration Utility. 2.
Page 101: Others
Chapter 2 Useful Features 4. RAID System Configuration 4.3.4 Others Clear Configuration Use this feature to clear configuration information. From the TOP menu, select Configure, and then Clear Configuration to clear all configuration information. If old configuration information for the physical device remains, configuration may fail. In this case, execute "Clear Configuration".
Page 102: Running Lsi Software Raid Configuration Utility In The Uefi Mode
Chapter 2 Useful Features 4. RAID System Configuration Running LSI Software RAID Configuration Utility in the UEFI Mode Use the BIOS Setup utility (SETUP) to start the LSI Software RAID Configuration Utility. 4.4.1 Starting SETUP Turn on the server and wait for POST proceed. After a while, the following message appears at the bottom left of the screen.
Page 103: Advanced Menu
Chapter 2 Useful Features 4. RAID System Configuration 4.4.2 Advanced menu The Advanced menu appears if you move the cursor to the position of Advanced. If you select UEFI Driver Configuration and press the <Enter> key, the following submenu appears. Select LSI Software RAID Configuration Utility and press the <Enter>...
Page 104: Quitting Lsi Software Raid Configuration Utility
Chapter 2 Useful Features 4. RAID System Configuration 4.4.3 Quitting LSI Software RAID Configuration Utility To quit the utility, press the <Esc> key on the TOP menu of LSI Software RAID Configuration Utility When the following screen appears, the LSI Software RAID Configuration Utility is exited. Express5800/B120f-h Maintenance Guide...
Page 105: Menu Tree Of Uefi Mode
Chapter 2 Useful Features 4. RAID System Configuration Menu Tree of UEFI Mode Menu Value Descriptions Controller Management > View Controller Information Display of the RAID controller information Name of the RAID controller Display may differ due to the restrictions for the Controller Marketing Name LSI Embedded MegaRAID number of digit in the display depending on the...
Page 106 Chapter 2 Useful Features 4. RAID System Configuration Menu Value Descriptions Virtual Drive Name Virtual Drive name Virtual Drive Size Virtual Drive size Virtual Drive Size Unit Unit of the Virtual Drive size Stripe Size 64 KB Stripe size Cache setting of the Physical Drive Disk WC Disable The recommended setting is Enable...
Page 107 Chapter 2 Useful Features 4. RAID System Configuration Menu Value Descriptions Used Space (MB) Size in use Disk Protocol SATA Protocol Negotiated Drive Transfer Speed Transfer rate Number of Connections Number of connected Physical Drives The selected Physical Drive is a Virtual Drive of Associated Virtual Drive the member Model Number...
Page 108: Operating Procedures For Configuration Utility In Uefi Mode
Chapter 2 Useful Features 4. RAID System Configuration Operating Procedures for Configuration Utility in UEFI Mode 4.6.1 Create/Add Configuration Run LSI Software RAID Configuration Utility Create/add Virtual Drive Check the Virtual Drive settings Initialize Virtual Drive Install OS and Universal RAID Utility *1 This workflow is not required if there is an Perform Consistency Check...
Page 109 Chapter 2 Useful Features 4. RAID System Configuration Create a virtual drive. The procedure for creating a new virtual drive is different from that for adding a virtual drive. Creating a new virtual drive is to create a virtual drive by using a new physical device. Adding a virtual drive is to create an additional virtual drive by using an unused area of the existing Drive Group.
Page 110 Chapter 2 Useful Features 4. RAID System Configuration When the selected physical device type selected is displayed on the following screen, select the physical device to be created and select “Enable”. Select all of the physical devices to be created, select Apply Changes, and then select OK on the next screen.
Page 111 Chapter 2 Useful Features 4. RAID System Configuration Specify values for Virtual Drive Name, Virtual Drive Size, Virtual Drive Size Unit, Disk WC, and Read Ahead. 5-1. Virtual Drive Name: Specify the name of the virtual drive. (Optional). 5-2. Virtual Drive Size: specifies the capacity of the virtual drive. 5-3.
Page 112 Chapter 2 Useful Features 4. RAID System Configuration When all the settings are completed, select Save Configuration. Note You may select either of the upper or lower Save Configuration which is provided at two locations. Select Yes, and then select OK on the next screen. A virtual drive is created. Express5800/B120f-h Maintenance Guide...
Page 113 Chapter 2 Useful Features 4. RAID System Configuration 4-2. Additional creation Select “Free Capacity” of Select Drives From. Select Select Drive Groups. Select the Drive Group to be additionally created from Choose Drive Group, and set to “Enabled”. Select Apply Changes, and then OK on the next screen. Note You may select either of the upper or lower Apply Changes which is provided at two locations.
Page 114 Chapter 2 Useful Features 4. RAID System Configuration Select values for Virtual Drive Name, Virtual Drive Size, and Virtual Drive Size Unit. 5-1. Virtual Drive Name: Specify the name of the virtual drive. (Optional). 5-2. Virtual Drive Size: Specify the capacity of the virtual drive. 5-3.
Page 115 Chapter 2 Useful Features 4. RAID System Configuration Select Yes, and then select OK on the next screen. The virtual drive is created. Select Virtual Drive Management and then Manage Virtual Drive Properties and check the virtual drive information on the following screen. When multiple virtual drives are created, for Select Virtual Drive, select the virtual drive you want to check.
Page 116 Chapter 2 Useful Features 4. RAID System Configuration Select the virtual drive to be initialized from Select Virtual Drive. Important Data is lost after initialization. Take extreme care to select the correct Virtual Drive. Select Virtual Drive Operation, and then select Fast Initialization on the following screen. Important In the UEFI mode, Full Initialization on the LSI Software RAID Configuration Utility takes long time, so do not select it.
Page 117 Chapter 2 Useful Features 4. RAID System Configuration Select Start Operation, and then select Yes on the following screen to start the Fast Initialization. Note Fast Initialization completes in a few seconds or several tens of seconds. 10. Select OK. Install the OS.
Page 118 Chapter 2 Useful Features 4. RAID System Configuration For RAID1, boot up the OS and run Check Consistency. For more information about how to run Check Consistency, refer to User's Guide for the Universal RAID Utility. Important  In the UEFI mode, the Check consistency on the LSI Software RAID Configuration Utility takes long time.
Page 119: Manual Rebuild
Chapter 2 Useful Features 4. RAID System Configuration 4.6.2 Manual Rebuild By default, Rebuild starts automatically after you replace the physical device. Tips Important In the UEFI Mode, Rebuild on the LSI Software RAID Configuration Utility takes long time. Run Rebuild from the Universal RAID Utility on the OS. If you need to run Rebuild on the LSI Software RAID Configuration Utility, follow the procedure below.
Page 120 Chapter 2 Useful Features 4. RAID System Configuration 5. Select Drive Operations, and then select "Rebuild". Select Start Operation Select OK to start the rebuild. Note The status of Operation Progress is not automatically updated. If you want to update the progress status, press the <Esc>...
Page 121: Check Consistency
Chapter 2 Useful Features 4. RAID System Configuration 4.6.3 Check Consistency Important  In the UEFI Mode, the Check consistency on the LSI Software RAID Configuration Utility takes so long time. Run the Check consistency from the Universal RAID Utility on the OS.
Page 122 Chapter 2 Useful Features 4. RAID System Configuration Select Select Virtual Drive Operations. Select the target virtual drive for Select Virtual Drive, Select Virtual Drive Operation. Express5800/B120f-h Maintenance Guide...
Page 123 Chapter 2 Useful Features 4. RAID System Configuration Select Check Consistency. Select Start Operation. Select Yes on the next screen. Express5800/B120f-h Maintenance Guide...
Page 124 Chapter 2 Useful Features 4. RAID System Configuration Select OK to run Check consistency. Once Check consistency starts, the indication for Virtual Drive Operation changes to Check Consistency on the Select Virtual Drive Operations screen and the progress is displayed at the bottom of the screen. Note The status of Operation Progress is not automatically updated.
Page 125: Others
Chapter 2 Useful Features 4. RAID System Configuration 4.6.4 Others Clear Configuration Use this feature to clear configuration information. From the TOP menu, select Controller Management and then Clear Configration to clear all configuration information. If old configuration information for the physical device remains, configuration may fail. In this case, execute "Clear Configuration".
Page 126: Lsi Software Raid Configuration Utility And Universal Raid Utility
Chapter 2 Useful Features 4. RAID System Configuration LSI Software RAID Configuration Utility and Universal RAID Utility Note the following when you use Universal RAID Utility together with LSI Software RAID Configuration Utility. Terms LSI Software RAID Configuration Utility and Universal RAID Utility differ in terms. If you use Universal RAID Utility together with LSI Software RAID Configuration Utility, read the terms according to the following list.
Page 127 Chapter 2 Useful Features 4. RAID System Configuration Setting of Priority LSI Software RAID Configuration Utility displays and sets Rebuild Priority and Consistency Check Priority of RAID Controller by percentage. However, Universal RAID Utility uses three levels as High/Middle/Low for them. See the table below for correspondence.
Page 128: Details Of Expressbuilder
If Starter Pack is installed in the server, you can run EXPRESSBUILDER as a Windows application. Run NEC EXPRESSBUILDER from Windows Start Menu or run the shortcut on the desk top. When EXPRESSBUILDER starts as a Windows application, Autorun Menu shown in Chapter 2 (5.2 Menus of EXPRESSBUILDER) - (4) Autorun Menu will appear.
Page 129: Menus Of Expressbuilder
Chapter 2 Useful Features 5. Details of EXPRESSBUILDER Menus of EXPRESSBUILDER You can operate EXPRESSBUILDER using onscreen menus. Boot Selection Menu When the server starts from EXPRESSBUILDER, the menu as shown below appears. Choose an item by using arrow keys and press <Enter> key to run it. OS installation *** default *** Tool menu (Normal mode) Tool menu (Redirection mode)
Page 130 Chapter 2 Useful Features 5. Details of EXPRESSBUILDER Home Menu Operate Home Menu using the mouse or keyboard (Tab and Enter keys). Home Menu has the following items. a) Setup Configures RAID array and installs OS easily. For details about installing Windows, see "Installation Guide (Windows)".
Page 131 Chapter 2 Useful Features 5. Details of EXPRESSBUILDER Autorun Menu You can use the following features from the menu that starts by using Windows autorun feature or by using EXPRESSBUILDER as a Windows application. a) Instruction Manuals Shows User's Guide, Installation Guide, and other instruction manuals. Install Adobe Reader to your computer to read the manuals.
Page 132: Utilities In Expressbuilder
Saves or loads the configuration data on a RAID controller. (3) File execution Directly runs an external utility on removable media. Use this feature only for utilities provided by NEC. Note Do not run the file provided by a third party.
Page 133: Expressscope Engine 3
Chapter 2 Useful Features 6. EXPRESSSCOPE Engine 3 EXPRESSSCOPE Engine 3 EXPRESSSCOPE Engine 3 enables various features by using Baseboard Management Controller (BMC). EXPRESSSCOPE Engine 3 monitors temperature, voltage, and other statuses inside the server. Connecting the management LAN port to your network enables you to do the following features from a remote site by using a web browser and SSH client;...
Page 134: Nec Esmpro
Chapter 2 Useful Features 7. NEC ESMPRO NEC ESMPRO NEC ESMPRO ServerAgentService (for Windows) For details of NEC ESMPRO ServerAgentService (for Windows), see NEC ESMPRO ServerAgentService Installation Guide (Windows) in EXPRESSBUILDER. Express5800/B120f-h Maintenance Guide...
Page 135: Nec Esmpro Manager
7. NEC ESMPRO NEC ESMPRO Manager NEC ESMPRO Manager can remotely control and monitor the hardware and RAID system of the server. To use these features, install the bundle software for the server such as NEC ESMPRO ServerAgentService. For details, see "NEC ESMPRO Manager Installation Guide" or online help.
Page 136: Nec Esmpro Agent Extension
For details, see "Server Configuration Utility User’s Guide" in EXPRESSBUILDER. NEC ExpressUpdate Agent NEC ExpressUpdate Agent can manage and update the versions of the firmware and software installed in this server. You can install the downloaded packages easily by using NEC ExpressUpdate.
Page 137: Nec Product Info Collection Utility
8. NEC Product Info Collection Utility NEC Product Info Collection Utility NEC Product Info Collection Utility can collect various logs related to the server all at once. You can collect the server information (Product Info) for maintenance by using this utility.
Page 138: Universal Raid Utility
Chapter 2 Useful Features 9. Universal RAID Utility Universal RAID Utility Universal RAID Utility is an application to manage or monitor the following RAID controller.  Onboard RAID Controller (LSI Embedded MegaRAID) See "Installation Guide (Windows)" for installation. See "Universal RAID Utility User’s Guide" in the attached EXPRESSBUILDER for more information. Express5800/B120f-h Maintenance Guide...
Page 139: Advanced Lan Configuration
10.1.1 In UEFI mode 1. Power on the server. 2. On the POST screen or after NEC logo is displayed, press <F2> key to run BIOS Setup Utility. 3. Select Advanced  UEFI Driver Configuration. 4. From the list, select a LAN riser card that is installed to the server.
Page 140: In Legacy Mode
10. Advanced LAN Configuration Chapter 2 Useful Features 5. Select Virtualization Mode and specify parameters. Parameter Description None Single Function mode. One logical NIC per a port. NPAR NPAR mode. NIC can be divided into up to four logical partitions per a port. 6.
Page 141 10. Advanced LAN Configuration Chapter 2 Useful Features 3. Select Device Hardware Configuration from Main Menu. 4. Put the cursor onto Multi-Function Mode and specify the parameter. Parameter Description Single Function mode. One logical NIC per a port. NPAR NPAR mode. NIC can be divided into up to four logical partitions per a port.
Page 142: Iscsi Offload
10.2.1 UEFI Mode 1. Power on the server. 2. On the POST screen or after NEC logo is displayed, press <F2> key to run BIOS Setup Utility. 3. Select Advanced  PCI Device Controller and Option ROM Settings. 4. Put the cursor onto LAN1 Option ROM Scan or LAN2 Option ROM Scan, and select Enabled.
Page 143 10. Advanced LAN Configuration Chapter 2 Useful Features 8. Select NIC Partitioning Configuration Menu. 9. Select a logical port you want to configure. This step is unnecessary for the port where "ETH:iSCSI" is shown. Express5800/B120f-h Maintenance Guide...
Page 144 10. Advanced LAN Configuration Chapter 2 Useful Features 10. Put a cursor onto iSCSI Offload Protocol and select Enabled. Press the <ESC> key to return to NIC Partition Configuration menu. Make sure that "ETH:iSCSI" is shown on the logical port you have configured. To configure any other logical ports, repeat steps 9 and 10.
Page 145: Legacy Mode
1. Power on the server. 2. On the POST screen or after NEC logo is displayed, press <F2> key to run BIOS Setup Utility. 3. Move the cursor onto Boot and change Boot Mode to Legacy (the default setting is UEFI Mode).
Page 146 10. Advanced LAN Configuration Chapter 2 Useful Features 8. From Device List, select a logical port you want to configure. 9. Select Device Hardware Configuration from Main Menu. Express5800/B120f-h Maintenance Guide...
Page 147 10. Advanced LAN Configuration Chapter 2 Useful Features 10. Put the cursor onto Multi-Function Mode and determine it. Parameter Description Single Function mode. One logical NIC per a port. NPAR NPAR mode. NIC can be divided into up to four logical partitions per a port. Note NPAR mode is supported only on 64-bit OS.
Page 148 10. Advanced LAN Configuration Chapter 2 Useful Features 13. Select a logical port from NIC Partition Configuration.  When configuring for the first time, execute [Reset Configuration to Default] first.  The port number to be configured depends on the Multi-Function Mode selected. –...
Page 149 10. Advanced LAN Configuration Chapter 2 Useful Features 14. On the configuration menu of each logical port, put a cursor onto iSCSI Offload Protocol and select Enabled. In NPAR mode, up to two protocols can be set to Enabled per a port. Press <ESC>...
Page 150: Precautions On Using Vio Control Feature
10. Advanced LAN Configuration Chapter 2 Useful Features 10.3 Precautions on Using vIO Control Feature When configuring vIO on this server, the system may halt with a POST error message "Bxxx Expansion ROM not initialized". If this error occurs, select a port that is not used for PXE boot from the devices listed below, and specify "none" for Boot Protocol of that port.
Page 151 10. Advanced LAN Configuration Chapter 2 Useful Features 3. From Device List, select a physical port you want to configure. 4. Select MBA Configuration from Main Menu. 5. Put the cursor onto Boot Protocol, and change to None. Express5800/B120f-h Maintenance Guide...
Page 152: Precautions On Using Internal Flash Memory
10. Advanced LAN Configuration Chapter 2 Useful Features Parameter Description None Does not specify Boot Protocol. Performs PXE Boot. iSCSI Performs iSCSI Boot. 6. Press <ESC> key to return to Main Menu. 7. Press <ESC> key to return to Device List. If any parameter is changed, Exit Configuration appears.
Page 153: Express Report Service / Express Report Service (Https)
11. Express Report Service / Express Report Service (HTTPS) Chapter 2 Useful Features Express Report Service / Express Report Service (HTTPS) For details about Express Report Service / Express Report Service (HTTPS), see Express Report Service / Express Report Service (HTTPS) Installation Guide (Windows) in EXPRESSBUILDER. Express5800/B120f-h Maintenance Guide...
Page 154: Express Report Service (Mg)
12. Express Report Service (MG) Chapter 2 Useful Features Express Report Service (MG) For details about Express Report Service (MG), see Express Report Service (MG) Installation Guide (Windows) in EXPRESSBUILDER. Express5800/B120f-h Maintenance Guide...
Page 155 NEC Express5800 Series Express5800/B120f-h Appendix 1. Error Message of POST and Virtual LCD Shows a list of error messages for errors detected by the power on self-test (POST). 2. List of Windows Event Logs Shows a list of Windows event logs.
Page 156: Chapter 3 Appendix
Chapter 3 Appendix 1. Error Message of POST and Virtual LCD Error Message of POST and Virtual LCD If POST detects a problem, an error message is displayed. System Monitoring Check ... Passed ERROR AE81: CPU1 DIMM1 with error is enabled. AE01: CPU1 DIMM1 has been disabled.
Page 157 Chapter 3 Appendix 1. Error Message of POST and Virtual LCD Error messages Error Message Cause Solution 8000 System variable is corrupted. BIOS setup information is invalid. Start BIOS Setup Utility (SETUP), and then select Load Setup Defaults and specify the necessary settings.
Page 158 Chapter 3 Appendix 1. Error Message of POST and Virtual LCD Error Message Cause Solution Contact your sales representative. 9021 Unsupported CPU Speed detected A CPU having an unsupported clock on CPU #1 speed was detected. 9022 Unsupported CPU Speed detected on CPU #2 9040 PEI_CPU_SELF_TEST_FAILED...
Page 159 Chapter 3 Appendix 1. Error Message of POST and Virtual LCD Error Message Cause Solution Contact your sales representative. A014 Memory Error detected in An error was detected on CPU2_DIMM8 CPU2_DIMM8. A015 Memory Error detected in An error was detected on CPU2_DIMM9 CPU2_DIMM9.
Page 160 Chapter 3 Appendix 1. Error Message of POST and Virtual LCD Error Message Cause Solution Contact your sales representative. AE0D CPU2_DIMM1 has been disabled. A memory error was detected. CPU2_DIMM1 has been disabled. AE0E CPU2_DIMM2 has been disabled. A memory error was detected. CPU2_DIMM2 has been disabled.
Page 161 Chapter 3 Appendix 1. Error Message of POST and Virtual LCD Error Message Cause Solution Contact your sales representative. AE88 CPU1_DIMM8 with error is An error in CPU1_DIMM8 was enabled. detected, but this DIMM was forcibly enabled because all memory was disabled.
Page 162 Chapter 3 Appendix 1. Error Message of POST and Virtual LCD Error Message Cause Solution Expansion ROM not initialized There is no free area for expanding If the device is not used as a boot device, B000 option ROM. disable Option ROM Scan for that device. PCI SERR was detected.
Page 163 Chapter 3 Appendix 1. Error Message of POST and Virtual LCD Error Message Cause Solution Connection failure of PCIe bus was Contact your sales representative. Mezzanine Slot 1 - PCIE Link B341 detected on Mezzanine Slot 1. Failure Connection failure of PCIe bus was B342 Mezzanine Slot 2 - PCIE Link detected on Mezzanine Slot 2.
Page 164 Chapter 3 Appendix 1. Error Message of POST and Virtual LCD Error Message Cause Solution BMC update firmware corrupted. An error was detected while Power off the CPU blade, remove it from C10C updating BMC firmware. blade enclosure, wait for at least 30 seconds, and then install it again.
Page 165 Chapter 3 Appendix 1. Error Message of POST and Virtual LCD Error Message Cause Solution Failed to start BMC FW. Power off the CPU blade, remove it from C120 BMC Runtime FW corrupted. blade enclosure, wait for at least 30 BMC Force Update FW corrupted.
Page 166 Chapter 3 Appendix 1. Error Message of POST and Virtual LCD Error messages on a virtual LCD You can confirm the error messages by the EXPRESSSCOPE Engine 3 web browser window. See "EXPRESSSCOPE Engine 3 User’s Guide" for details. The table below shows the error messages displayed on upper and lower lines, cause, and solution. Message displayed on upper LCD line Message is sent from...
Page 167 Chapter 3 Appendix 1. Error Message of POST and Virtual LCD  Messages displayed on an upper LCD line BIOS Message on Cause Solution Upper LCD Line XX POST Started... This message appears while POST is This is not an error. running.
Page 168 Chapter 3 Appendix 1. Error Message of POST and Virtual LCD  Messages displayed on a lower LCD line BMC Message on Lower LCD Line Cause Solution ProcessorX Voltage Lower Non-Critical A voltage abnormality was Contact your sales representative. (X: 1 or 2) detected.
Page 169 Chapter 3 Appendix 1. Error Message of POST and Virtual LCD BMC Message on Lower LCD Line Cause Solution CPU2_DIMMX Uncorrectable Error An uncorrectable error occurred Contact your sales representative. (X: number) on DIMM for CPU #2. X: Failed DIMM number (1-origin) ProcessorX Internal Error (X: 1 or 2) An internal CPU error (IERR) occurred.
Page 170: List Of Windows Event Logs
Chapter 3 Appendix 2. List of Windows Event Logs List of Windows Event Logs Event Log Source Type Message (Description) Registered timing of event log Action All Windows OS System Event Log Error detected on the device \Device\CdRom0 during the paging Warning Cdrom operation.
Page 171 Chapter 3 Appendix 2. List of Windows Event Logs Windows Server 2012 R2 System Log Broadcom BCM57810 #xx: The network link is down. Warning l2nd Check to make sure the network cable is properly connected. Upon system startup or when applying There is no problem with system operation.
Page 172 Chapter 3 Appendix 2. List of Windows Event Logs The IP Helper service terminated with the following error: Service Control Error The service cannot be started, either because it is disabled or because Manager there are no enabled devices associated with it. 7023 If this event is logged only when installing an OS, and is not repeatedly Upon OS installation...
Page 173 Chapter 3 Appendix 2. List of Windows Event Logs Microsoft-Windows- License Activation (slui.exe) failed with the following error Error Security-SPP code:hr=0xC004F063 8198 If this event is not logged repeatedly after license authentication When installing an OS process, it is not problems. Applications and Services Logs Microsoft-Windows- Warning...
Page 174 Chapter 3 Appendix 2. List of Windows Event Logs Windows Server 2012 System Log Broadcom BCM57810 #xx: The network link is down. l2nd Warning Check to make sure the network cable is properly connected. Upon system startup or when applying There is no problem with system operation.
Page 175 Chapter 3 Appendix 2. List of Windows Event Logs Microsoft-Windows- Warning The WinRM service is not listening for WS-Management requests. WinRM If this event is logged together with ID 7036 "Service Control Manager (Windows Remote Management (WS-Management) service moves to 10149 halted state.), there is no problem with system operation.
Page 176 Chapter 3 Appendix 2. List of Windows Event Logs Microsoft-Windows- Warning The Network List Manager reports no connectivity to the internet. DeviceSetupManager If it is not registered after the Internet connection is established, there is When the system is used. no problem with system operation.
Page 177 Chapter 3 Appendix 2. List of Windows Event Logs Windows Server 2008 R2 System Event Log Initiator failed to connect to the target. Target IP address and TCP Port iScsiPrt Error number are given in dump data. When Windows Server 2008 R2 is Go to the following Microsoft website for details.
Page 178 Chapter 3 Appendix 2. List of Windows Event Logs iANSMiniport Warning Adapter link down:Intel(R) ... The event shown above is logged at system startup if a team is At system startup, configured, however, there is no problem in operation of LAN driver. Warning iANSMiniport Intel(R) ...
Page 179 Chapter 3 Appendix 2. List of Windows Event Logs Microsoft-Windows- Description: Detailed information of HRESULT Warning Security-SPP Returned hr=0xC004F022, original hr=0x80049E00 1015 Unless the application event is registered after license authentication, Upon OS installation this event does not affect system operation. Microsoft-Windows- Profile notification of event Create for component User Profiles...
Page 180 Chapter 3 Appendix 2. List of Windows Event Logs Applications and Services Logs Microsoft-Windows-Kernel-EventTracing/Admin Microsoft-Windows- Kernel- Error Session "" failed to start with the following error: 0xC000000D EventTracing When running an OS for the first time This event does not affect system operation. Microsoft-Windows- Session "Microsoft-Windows-Setup"...
Page 181 Chapter 3 Appendix 2. List of Windows Event Logs Windows Server 2008 System Event Log Broadcom BCM57810 #xx: The network link is down. Check to make l2nd Warning sure the network cable is properly connected. Upon system startup or when applying There is no problem with system operation.
Page 182 Chapter 3 Appendix 2. List of Windows Event Logs The IPMI device driver attempted to communicate with the IPMI BMC device during normal operation. Warning IPMIDRV However the communication failed due to a timeout. 1004 You can increase the timeouts associated with the IPMI device driver. The above event log may be recorded.
Page 183 Chapter 3 Appendix 2. List of Windows Event Logs A provider, Ncs2, has been registered in the Windows Management Instrumentation namespace Root\cimv2 to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests. A provider, IntelEthernetDiag, has been registered in the Windows Management Instrumentation namespace Root\CIMv2 to use the Microsoft-Windows-...
Page 184: Glossary
Standard software for the server management. This consists of several applications for managing or monitoring. NEC ESMPRO Agent Software for monitoring the server. This works with NEC ESMPRO Manager and resides as the OS service. NEC ESMPRO Agent Extension Software for performing the scheduled operations. This works with NEC ESMPRO Manager.
Page 185 [MEMO]...
Page 186 NEC Express Server Express5800/B120f-h Maintenance Guide June 2015 NEC Corporation 7-1 Shiba 5-Chome, Minato-Ku Tokyo 108-8001, Japan ©NEC Corporation 2015 The contents of this manual may not be copied or altered without the prior written permission of NEC Corporation.

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NEC Express5800 Series Maintenance Manual

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