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NEC V554Q IGB User Manual
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User's Manual
All-in-one Collaboration Solution
NEC 55" InfinityBoard 2.1 (QL)
MONITOR MODEL: V554Q IGB
Please find your model name on the label on rear side of the monitor.

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Summary of Contents for NEC V554Q IGB

  • Page 1 User’s Manual All-in-one Collaboration Solution NEC 55” InfinityBoard 2.1 (QL) MONITOR MODEL: V554Q IGB Please find your model name on the label on rear side of the monitor.
  • Page 2: Table Of Contents

    Index Addendum to User’s Manuals of MultiSync V554Q….…………………..………………… Page 03 Registration Information……………………………………………………………………….. Page 04 Important Information………………………………………………………………………….. Page 06 Safety Precautions, Maintenance & Recommended Use…………………………………. Page 07 Shipping Content………………………………………………………………………………. Page 08 Unpacking………………………………………………………………………………………. Page 09 General Installation…………………………………………………………………………….. Page 10 InfinityBoard Assembly Instruction…………………………………………………………….Page 11 Setup the OPS Slot-in PC……………………………………………………………………..
  • Page 3: Addendum To User's Manuals Of Multisync V554Q

    NOTE: Following feature sets are not supported by the InfinityBoard models: - Table Top Stand Option: Other than the standard monitor, the NEC InfinityBoard does not allow for table top installations, as the table top brackets has been removed - Room Light Sensing Sensor: Other than the standard monitor, the NEC InfinityBoard does not allow the monitor to make automatic adjustments to the backlight setting.
  • Page 4: Registration Information

    WARNING: The Federal Communications Commission does not allow any modifications or changes to the unit EXCEPT those specified by NEC Display Solutions of America, Inc. in this manual. Failure to comply with this government regulation could void your right to operate this equipment.
  • Page 5 Windows is a registered trademark of Microsoft Corporation. NEC is a registered trademark of NEC Corporation. MultiSync is a trademark or registered trademark of NEC Display Solutions, Ltd. in Japan and other countries. DisplayPort and DisplayPort Compliance Logo are trademarks owned by Video Electronics Standards Association in the United States and other countries.
  • Page 6: Important Information

    CAUTION: Please use the power cord provided with this display in accordance with the table below. If a power cord is not supplied with this equipment, please contact NEC. For all other cases, please use the power cord with the plug style that matches the power socket where the monitor is located. The compatible power cord corresponds to the AC voltage of the power outlet and has been approved by, and complies with, the safety standards in the country of purchase.
  • Page 7: Safety Precautions, Maintenance & Recommended Use

    Safety Precautions, Maintenance & Recommended Use Safety Precautions and Maintenance Refer to the instruction explained on page English-3 of the standard user’s manual of the monitor. Cleaning the Glass Surface • The glass surface should be cleaned regularly with a soft, lint free cloth. •...
  • Page 8: Shipping Content

    Shipping Content 55” InfinityBoard 2.1 1. FlatFrog InGlass™ Touch Display – V554Q IGB 2. OPS Slot-in PC a. OPS-Kbl-i7v-d8/128/W10Pro/W/TPM/Infinity (55” InfinityBoard 2.1) b. OPS-Kbl-i7v-d16/256/W10Pro/W/TPM/Inf/QL (55” InfinityBoard 2.1 QL) 3. Collaboration Soundbar incl. Huddly IQ Camera - SP-PSCM-55IB-IQ 4. Soundbar Bracket – SP-Bracket 55IB 2.0 5.
  • Page 9: Unpacking

    Unpacking Unpacking the Display Unpack the display (V554Q IGB) from the carton box by removing the white clips on the bottom of the box. NOTE: Due to the weight of the product, for installation and handling 4 people are required. DO NOT start unless you have enough people available.
  • Page 10: General Installation

    NEC authorized service person. Failure to follow NEC standard mounting procedures could result in damage to the equipment or injury to the user or installer. Product warranty does not cover damage caused by improper installation. Failure to...
  • Page 11: Infinityboard Assembly Instruction

    InfinityBoard Assembly Instruction Mounting of Collaboration Soundbar NOTE: The Soundbar have to be mounted on top of the screen. 1. MOUNTING ON THE SCREEN PART QUANTITY DESCRIPTION Display Soundbar Soundbar Bracket M4x 12 Screw M4 Washer OPS Slot-in PC...
  • Page 12 InfinityBoard Assembly Instruction Installing the OPS Slot-in PC NOTE: Make sure to write down the Windows 10 license code which can be found on the rear- side of the OPS slot-in PC. Follow the instruction described in picture 2 to 5: 1.
  • Page 13 InfinityBoard Assembly Instruction Connecting Cables NOTE: Do not connect or disconnect cables when turning on the monitor’s main power or other external equipment’s power as this may result in a loss of image. NOTE: Do not use an attenuating (built-in resistor) audio cable. Use an audio cable without a built-in resistor.
  • Page 14 InfinityBoard Assembly Instruction 3. Connect the soundbar speakers: Connect the audio cables to the speaker terminals on the side of the InfinityBoard. Red terminal is plus (+) and black terminal is minus (-). 4. Activate the external speakers: Push the button EXTERNAL “Internal/External speaker switch”...
  • Page 15 USB-C of the camera to one of the USB 3.0 ports of the OPS slot-in PC. USB 3.0 NOTE: For use with external PC, NEC can provide Huddly certified USB extension cables to connect the Huddly camera to the external PC.
  • Page 16: Setup The Ops Slot-In Pc

    1. Double click on the Quicklaunch icon on the OPS desktop 2. This will start the download process of Quicklaunch Ultimate Edition 3. The following video will explain the installation process of Quicklaunch on an NEC InfinityBoard OPS slot-in PC:...
  • Page 17 3. The following video will explain the installation process of Quicklaunch on an NEC InfinityBoard OPS slot-in PC: https://youtu.be/LBAqRxk9Mws 4. Once you input the license key to the software it will enable the NEC template of Quicklaunch Pre-installed applications:  FlatFrog Board (single user license) >>...
  • Page 18 Setup the OPS Slot-in PC Select the Speakers 1. Open the “Sound” settings in Windows by clicking on the speaker icon in the Windows task bar. 2. Open the “Playpack” tab in the “Sound” settings and select the V554Q monitor as “Default Device”.
  • Page 19 Setup the OPS Slot-in PC Select a Microphone 1. Open the “Sound” settings in Windows by clicking on the speaker icon in the Windows task bar. 2. Open the “Recording” tab in the “Sound” settings and select “Microphone 2- Phnx MT107a” as “Default Device”.
  • Page 20: Troubleshooting

    Troubleshooting 1. Slow writing performance Make sure the OPS PC is running UHD resolution with 60Hz OSD MENU SETTING: • ADVANCED OPTION1 » OPTION SETTINGS • SLOT2 CH SETTING » CH1 • SLOT2 CH SELECT » DPORT 2. Bad sound quality from side-mounted speakers Make sure the following setting is enabled in the OSD OSD MENU SETTING: •...
  • Page 21 Troubleshooting • The touch panel function may not work depending on the specification of an external computer and connecting method. • If the TOUCH POWER setting in USB in CONTROL is set to “ON”, change it to “OFF” and back to “ON”...
  • Page 22: Specifications - 55" Infinityboard 2.1 (Ql)

    Specifications – 55” InfinityBoard 2.1 (QL) 55” InfinityBoard 2.1 55” InfinityBoard 2.1 QL...
  • Page 23 Specifications – 55” InfinityBoard 2.1 (QL)
  • Page 24 Specifications – 55” InfinityBoard 2.1 (QL) 55” InfinityBoard 2.1...
  • Page 25 Specifications – 55” InfinityBoard 2.1 (QL) 55” InfinityBoard 2.1 QL NOTE: Technical specifications are subject to change without notice.
  • Page 26: Manufacturer's Recycling And Energy Information

    Manufacturer’s Recycling and Energy Information NEC DISPLAY SOLUTIONS is strongly committed to environmental protection and sees recycling as one of the company’s top priorities in trying to minimize the burden placed on the environment. We are engaged in developing environmentally-friendly products, and always strive to help define and comply with the latest independent standards from agencies such as ISO (International Organisation for Standardization) and TCO (Swedish Trades Union).
  • Page 27 Manufacturer’s Recycling and Energy Information WEEE Mark (European Directive 2012/19/EU and amendments) Disposing of your used product: In the European Union EU-wide legislation as implemented in each Member State requires that used electrical and electronic products carrying the mark (left) must be disposed of separately from normal household waste.

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