Page 1 ThinkSystem SR680a V3 Messages and Codes Reference Machine Types: 7DHE...
Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: https://pubs.lenovo.com/safety_documentation/ In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup First Edition (July 2024) ©...
Page 4 ThinkSystem SR680a V3 Messages and Codes Reference...
Page 5: Chapter 1. Messages
Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
Page 6 – PR. System management - Entity presence. – RC. Systems Management - Remote Control. – SD. LEPT Storage Test. – SE. Systems Management - Security. – SR. LEPT Raid Setup. – SS. Service & Support - LEPT FFDC Collection. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 7 – SS. Systems Management - Service & Support. – TR. Time Reference - RTC, Master clock, drawer clocks, NTP. – UN. Unknown/any entity. – UP. LEPT Firmware Update. – UP. Systems Management - Updates. – WD. System management - Watchdog. •...
Page 8 ThinkSystem SR680a V3 Messages and Codes Reference...
Page 9: Chapter 2. Xclarity Controller Events
Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.
Page 10: Xcc Events That Automatically Notify Support
If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.
Page 11: Xcc Events Organized By Severity
Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0001L The connector [PhysicalConnectorElementName] has encountered a configuration error. FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPMA0011G Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 12 Inventory data changed for device [arg1], new device data hash= Informational [arg2], new master data hash=[arg3] . FQXSPDM4001I Storage [arg1] has changed. Informational FQXSPDM4003I TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], Informational TKLMServer2=[arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPDM4004I TKLM servers device group set by user [arg1]: Informational TKLMServerDeviceGroup=[arg2] . FQXSPDM4005I User [arg1] has generated a new encryption key pair and installed a Informational self-signed certificate for the TKLM client. FQXSPDM4006I User [arg1] has generated a new encryption key and certificate Informational...
Page 14 If necessary, contact technical support for additional assistance.([arg1], [arg2],[arg3],[arg4],[arg5]) Informational FQXSPEM4025I One or more virtual drive have problem. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) ThinkSystem SR680a V3 Messages and Codes Reference...
Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4026I Drive error was detected by RAID controller. Please contact technical Informational support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4027I Drive error was detected by RAID controller. Please check the event Informational logs and if events are targeted to the same disk then replace the drive.
Page 16 [arg2] by user [arg3]. FQXSPNM4005I Ethernet interface [arg1] by user [arg2]. Informational FQXSPNM4006I Hostname set to [arg1] by user [arg2]. Informational Informational FQXSPNM4007I IP address of network interface modified from [arg1] to [arg2] by user [arg3]. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 17 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4008I IP subnet mask of network interface modified from [arg1] to [arg2] by Informational user [arg3]. FQXSPNM4009I IP address of default gateway modified from [arg1] to [arg2] by user Informational [arg3].
Page 18 User [arg1] has set the SMTP Server reverse-path to [arg2]. Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by Informational user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4064I IP address of default gateway of WIFI interface is modified from [arg1] Informational to [arg2] by user [arg3]. FQXSPNM4065I Country code of WIFI interface is modified to [arg1] by user [arg2] Informational from [arg3] at IP address [arg4].
Page 20 Informational Reset. FQXSPPP4043I Management Controller [arg1] reset was initiated by PRESET. Informational FQXSPPP4044I Management Controller [arg1] reset was initiated by CMM. Informational FQXSPPP4045I Management Controller [arg1] reset was initiated by XCC firmware. Informational ThinkSystem SR680a V3 Messages and Codes Reference...
Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4046I Remote power permission is [arg1]. Informational FQXSPPP4047I Management Controller [arg1] reset was initiated by user [arg2]. Informational FQXSPPP4048I Attempting to AC power cycle server [arg1] by user [arg2]. Informational FQXSPPP4049I Management Controller [arg1] reset was initiated by Front Panel.
Page 22 Drive [arg1] in the enclosure/chassis(MTM-SN: [arg2]) has been removed. FQXSPSD2011I Failure no longer Predicted on drive [arg1] in the enclosure/chassis Informational (MTM-S/N: [arg2]). FQXSPSD2012I Hot Spare disabled for drive [arg1] in the enclosure/chassis (MTM-SN: Informational [arg2]). ThinkSystem SR680a V3 Messages and Codes Reference...
Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSD2013I Array critical deasserted on drive [arg1] in the enclosure/chassis Informational (MTM-S/N: [arg2]). FQXSPSD2014I Array restored on drive [arg1] in the enclosure/chassis (MTM-S/N: Informational [arg2]). FQXSPSD2015I Array rebuild completed on drive [arg1] in the enclosure/chassis Informational (MTM-S/N: [arg2]).
Page 24 Retrieving the third-party password [arg1] by user [arg2] from [arg3] at Informational IP address [arg4]. FQXSPSE4044I User [arg1] third-party hashed password has been [arg2] by user Informational [arg3] from [arg4] at IP address [arg5]. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4045I The Salt of user [arg1] third-party password has been [arg2] by user Informational [arg3] from [arg4] at IP address [arg5]. FQXSPSE4046I The third-party password of the user [arg1] has been retrieved by user Informational [arg2] from [arg3] at IP address [arg4].
Page 26 SNMPv2 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4]. Informational FQXSPSE4095I SNMPv2 [arg1] set by user [arg2]: address=[arg3]. Informational FQXSPSR2001I Sensor [SensorElementName] has deasserted the transition to non- Informational recoverable from a less severe state. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 27 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSS4000I Management Controller Test Alert Generated by [arg1]. Informational Informational FQXSPSS4001I Server General Settings set by user [arg1]: Name=[arg2], Contact= [arg3], Location=[arg4], Room=[arg5], RackID=[arg6], Rack U- position=[arg7], Address=[arg8]. FQXSPSS4002I License key for [arg1] added by user [arg2].
Page 28 Health of DIMM [arg1] is in warning state and sub-state is [arg2]. FQXSPNM4010I DHCP[[arg1]] failure, no IP address assigned. Warning FQXSPNM4032I DHCPv6 failure, no IP address assigned. Warning FQXSPPP4009I The measured power value exceeded the power cap value. Warning ThinkSystem SR680a V3 Messages and Codes Reference...
Page 29 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4010I The new minimum power cap value exceeded the power cap value. Warning FQXSPPU0010G The Processor [ProcessorElementName] is operating in a Degraded Warning State due to [ProcessorElementName]. FQXSPPU0013G [ProcessorElementName] has correctable error.
Page 30 [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. FQXSPMA4035M Health of DIMM [arg1] is in error state and sub-state is [arg2]. Error FQXSPOS4002I Watchdog [arg1] Failed to Capture Screen. Error FQXSPOS4003I Platform Watchdog Timer expired for [arg1]. Error ThinkSystem SR680a V3 Messages and Codes Reference...
Page 31 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPOS4010I OS Crash Video Capture Failed. Error FQXSPPU0001N An Over-Temperature Condition has been detected on Error [ProcessorElementName]. FQXSPPU0003N [ProcessorElementName] has Failed with IERR. Error FQXSPPU0004M [ProcessorElementName] has Failed with FRB1/BIST condition. Error Error FQXSPPU0009N...
Page 32: List Of Xclarity Controller Events
3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPBR4002I: Management Controller [arg1] Reset was caused by restoring default values. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 33 4. Disable the watchdog timer. 5. Check the integrity of the installed operating system. 6. If problem persists, collect Service Data log. 7. Contact Lenovo Support. • FQXSPBR4004I: Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts...
Page 34 This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to start. Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0138 ThinkSystem SR680a V3 Messages and Codes Reference...
Page 35 2. Retry the operation. 3. AC cycle the system. 4. If problem persists, collect Service Data log. 5. Contact Lenovo Support. • FQXSPBR4009I: Management Controller [arg1]: cloning configuration from neighbor server [arg2] by group name [arg3]. This message is for the use case where a user synchronizes a Management Controller configuration by Federation.
Page 36 Neighbor group management is enabled or disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0272 User Action: Information only; no action is required. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 37 Complete the following steps: 1. Ensure fans are installed correctly. 2. If fan is installed with issue , please reinstall fan. 3. If the problem still exist, then please contact Lenovo support. • FQXSPCA0007J: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted.
Page 38 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0522 User Action: Complete the following steps: ThinkSystem SR680a V3 Messages and Codes Reference...
Page 39 1. Check the event log of XClarity Controller for any fan or cooling-related issues or power-related issues. 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place,clean, and correctly installed. 3.
Page 40 This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable from less severe has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature ThinkSystem SR680a V3 Messages and Codes Reference...
Page 41 SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0525 User Action: Information only; no action is required • FQXSPCN4000I: Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3], StopBits= [arg4], Parity=[arg5], SessionTerminateSequence=[arg6]. A user configured the Serial Port mode Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
Page 42 Something has caused the physical inventory to change Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0072 User Action: ThinkSystem SR680a V3 Messages and Codes Reference...
Page 43 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0142 User Action: Collect Service Data log and contact Lenovo Support. • FQXSPDM4003I: TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], TKLMServer2= [arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. A user configured the TKLM servers...
Page 44 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0151 User Action: Information only; no action is required. • FQXSPDM4009I: User [arg1] has [arg2] file [arg3] from [arg4]. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 45 User has mounted/unmounted file from URL or server Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0162 User Action: Information only; no action is required. • FQXSPDM4011I: EKMS server protocol set by user [arg1]: TKLMServerProtocol=[arg2] . A user configured the EKMS server protocol Severity: Info Serviceable: No...
Page 46 Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0521 User Action: Use storcli or LSA to check if there is any warning or critical RAID event. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 47 • FQXSPEA2002I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0523...
Page 48 CIM Prefix: IMM CIM ID: 0074 User Action: Information only; no action is required. • FQXSPEM4006I: Alert Configuration Global Event Notification set by user [arg1]: RetryLimit=[arg2], RetryInterval=[arg3], EntryInterval=[arg4]. A user changes the Global Event Notification settings. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 49 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0110 User Action: Information only; no action is required. • FQXSPEM4007I: Alert Recipient Number [arg1] updated: Name=[arg2], DeliveryMethod=[arg3], Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8] by user [arg9] from [arg10] at IP address [arg11].
Page 50 Information only; no action is required. • FQXSPEM4014I: The RAID controller has problem with the battery. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller has problem with the battery Severity: Info Serviceable: No ThinkSystem SR680a V3 Messages and Codes Reference...
Page 51 Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0203 User Action: Information only; no action is required. • FQXSPEM4015I: The RAID controller detected unrecoverable error. The controller needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected unrecoverable error Severity: Info Serviceable: No Automatically notify Support: Yes...
Page 52 • FQXSPEM4023I: One or more virtual drive are in abnormal status that may cause unavailable virtual drive. Please check the event logs and if events are targeted to the same disk then replace the ThinkSystem SR680a V3 Messages and Codes Reference...
Page 53 drive. If necessary, contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4], [arg5]) One or more virtual drive are in abnormal status that may cause unavailable virtual drive Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0211 User Action: Information only;...
Page 54 RAID Logs under Server Management, Local Storage, for details.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller has scheduled operation issue Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0223 ThinkSystem SR680a V3 Messages and Codes Reference...
Page 55 User Action: Information only; no action is required. • FQXSPEM4031I: SSD wear threshold setting is changed from [arg1] to [arg2] by user [arg3] from [arg4] at IP address [arg5]. SSD wear threshold setting is changed by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
Page 56 Alert the user when dust filter measurement fails Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0309 User Action: ThinkSystem SR680a V3 Messages and Codes Reference...
Page 57 Information only; no action is required. • FQXSPEM4041I: The SmartNIC in slot [arg1] encountered boot timeout. SmartNIC in a certain slot encountered boot timeout Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0312 User Action: Information only;...
Page 58 CIM Prefix: IMM CIM ID: 0197 User Action: Information only; no action is required. • FQXSPFC4004I: UEFI deployment boot mode is enabled for NextAc. UEFI deployment boot mode is enabled for NextAC Severity: Info Serviceable: No ThinkSystem SR680a V3 Messages and Codes Reference...
Page 59 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
Page 60 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
Page 61 1. Please reseat the processor and reboot the server. 2. If the problem still exist, (service technician) please replace the system board. 3. If the problem still exist, contact Lenovo support. • FQXSPIO0006N: A software NMI has occurred on system [ComputerSystemElementName].
Page 62 2. Check the event log of XClarity Controller for additional information about failing components. 3. If there are no entries related to the error in the event log, contact Lenovo support • FQXSPIO0013N: A Fatal Bus Error has occurred on bus [SensorElementName].
Page 63 2. Check the event log of XClarity Controller for additional information about failing components. Check http://support.lenovo.com/ for TECH tips or firmware updates that might correct the error. 3. If there are no entries related to the error in the event log, contact Lenovo support • FQXSPIO0016I: Identifying slot [PhysicalConnectorElementName] on system [ComputerSystemElementName].
Page 64 Recovered from. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0230 User Action: Information only; no action is required ThinkSystem SR680a V3 Messages and Codes Reference...
Page 65 • FQXSPIO2007I: A PCI PERR recovery has occurred on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a PCI PERR recovered. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0233 User Action:...
Page 66 3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSPMA0006N: Parity Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 67 2. Reseat the identified DIMM and clean DIMM dust on the PIN to resolved the listed error. 3. Remove the identified DIMM and run parity check again. 4. Contact Lenovo service if the problem is not solved by the steps above. • FQXSPMA0007L: Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 68 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
Page 69 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
Page 70 SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0508 User Action: Ensure the installed DIMM is supported by Lenovo. • FQXSPMA2001I: Error Detected and Corrected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has deasserted. This message is for the use case when an implementation has detected a Memory corrected error deasserted.
Page 71 Alert Category: Critical - Memory SNMP Trap ID: 41 CIM Prefix: PLAT CIM ID: 0137 User Action: Information only; no action is required • FQXSPMA2010I: [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. This message is for the use case when an implementation has detected Memory is no longer Throttled. Severity: Info Serviceable: No Automatically notify Support: No...
Page 72 This message is for the use case where a user modifies the Ethernet Port MAC address setting. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 ThinkSystem SR680a V3 Messages and Codes Reference...
Page 73 CIM Prefix: IMM CIM ID: 0006 User Action: Information only; no action is required. • FQXSPNM4005I: Ethernet interface [arg1] by user [arg2]. This message is for the use case where a user enables or disabled the ethernet interface. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
Page 74 Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0022 User Action: Information only; no action is required. • FQXSPNM4012I: ENET[[arg1]] IP-Cfg:HstName=[arg2], IP@=[arg3] ,NetMsk=[arg4], GW@=[arg5] . ThinkSystem SR680a V3 Messages and Codes Reference...
Page 75 This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0023 User Action: Information only;...
Page 76 CIM Prefix: IMM CIM ID: 0046 User Action: Information only; no action is required. • FQXSPNM4020I: IPv6 enabled by user [arg1] . IPv6 protocol is enabled by user Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SR680a V3 Messages and Codes Reference...
Page 77 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0047 User Action: Information only; no action is required. • FQXSPNM4021I: IPv6 disabled by user [arg1] . IPv6 protocol is disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
Page 78 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0055 User Action: Information only; no action is required. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 79 • FQXSPNM4029I: ENET[[arg1]] IPv6-Static:HstName=[arg2], IP@=[arg3] ,Pref=[arg4], GW@=[arg5] . IPv6 Static address is active Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0056 User Action: Information only;...
Page 80 • FQXSPNM4036I: Web-HTTPS port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Web HTTPS port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 ThinkSystem SR680a V3 Messages and Codes Reference...
Page 81 CIM Prefix: IMM CIM ID: 0064 User Action: Information only; no action is required. • FQXSPNM4037I: CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTP port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
Page 82 A user enables or disables Telnet services Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0087 User Action: Information only; no action is required. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 83 • FQXSPNM4045I: DNS servers set by user [arg1]: UseAdditionalServers=[arg2], PreferredDNStype= [arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6], IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9]. A user configures the DNS servers Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0088 User Action: Information only;...
Page 84 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required. • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 85 DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0217 User Action: Information only; no action is required. • FQXSPNM4054I: The hostname from DHCP is [arg1] by user [arg2].
Page 86 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0288 User Action: Information only; no action is required. • FQXSPNM4061I: WIFI interface is [arg1] by user [arg2] from [arg3] at IP address [arg4]. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 87 This message is for the use case where a user WIFI enable/disable. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0340 User Action: Information only; no action is required. •...
Page 88 This message is for the use case where an operating system error has occurred and the screen capture failed. Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0029 ThinkSystem SR680a V3 Messages and Codes Reference...
Page 89 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support.Check the integrity of the installed operating system. • FQXSPOS4004I: Operating System status has changed to [arg1]. Operating System status change...
Page 90 This message is for the use case where OS Crash Video Captured. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0235 User Action: ThinkSystem SR680a V3 Messages and Codes Reference...
Page 91 2. Check if the crash video recording is enabled 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPOS4011I: OS failure screen capture with hardware error is [arg1] by user [arg2] from [arg3] at IP address [arg4].
Page 92 • FQXSPPP4004I: Server [arg1] [arg2] cleared by user [arg3]. A user cleared a Server Power Action. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0084 ThinkSystem SR680a V3 Messages and Codes Reference...
Page 93 User Action: Information only; no action is required. • FQXSPPP4005I: The power cap value changed from [arg1] watts to [arg2] watts by user [arg3]. Power Cap values changed by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0113 User Action:...
Page 94 CIM Prefix: IMM CIM ID: 0120 User Action: Information only; no action is required. • FQXSPPP4013I: Static Power Savings mode has been turned on by user [arg1]. Static Power Savings mode turned on by user ThinkSystem SR680a V3 Messages and Codes Reference...
Page 95 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0121 User Action: Information only; no action is required. • FQXSPPP4014I: Static Power Savings mode has been turned off by user [arg1]. Static Power Savings mode turned off by user Severity: Info Serviceable: No...
Page 96 • FQXSPPP4021I: The new minimum power cap value has returned below the power cap value. Minimum Power Cap exceeds Power Cap recovered Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: IMM CIM ID: 0131 ThinkSystem SR680a V3 Messages and Codes Reference...
Page 97 User Action: Information only; no action is required. • FQXSPPP4022I: The server was restarted for an unknown reason. The server was restarted for an unknown reason Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0166 User Action: Information only;...
Page 98 Server was automatically powered on because the power restore policy is set to restore previous power state. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0173 User Action: Information only; no action is required. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 99 • FQXSPPP4030I: The server was reset via Platform Event Filter. Server was reset via Platform Event Filter Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0174 User Action: Information only;...
Page 100 • FQXSPPP4038I: The server stayed powered off because the power restore policy is set to always off. Server stayed powered off because the power restore policy is set to always off. Severity: Info Serviceable: No ThinkSystem SR680a V3 Messages and Codes Reference...
Page 101 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0182 User Action: Information only; no action is required. • FQXSPPP4039I: The server stayed powered off because the power restore policy is set to restore previous power state..
Page 102 This message is for the use case where a Management Controller reset is initiated by a user. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0021 ThinkSystem SR680a V3 Messages and Codes Reference...
Page 103 User Action: Information only; no action is required. • FQXSPPP4048I: Attempting to AC power cycle server [arg1] by user [arg2]. AC power cycle server Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0227 User Action: Information only;...
Page 104 Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0036 User Action: Complete the following steps until the problem is solved: ThinkSystem SR680a V3 Messages and Codes Reference...
Page 105 User Action: Complete the following steps: 1. If the system board or firmware was just updated, check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If problem persists, collect Service Data log.
Page 106 CIM Prefix: PLAT CIM ID: 0062 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support.
Page 107 CIM Prefix: PLAT CIM ID: 0058 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support.
Page 108 Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0088 User Action: Please check event log in xClarity Controller (XCC) Web GUI to identify the power supply unit failure ThinkSystem SR680a V3 Messages and Codes Reference...
Page 109 • FQXSPPW0005I: [PowerSupplyElementName] is operating in an Input State that is out of range. This message is for the use case when an implementation has detected a Power Supply that has input out of range. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0098...
Page 110 • FQXSPPW0057J: Sensor [SensorElementName] has transitioned from normal to non-critical state. This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from normal. Severity: Warning Serviceable: Yes ThinkSystem SR680a V3 Messages and Codes Reference...
Page 111 2. Check the event log in xClarity Controller (XCC) Web GUI to the detail information to reseat/reinstall/ upgrade power supply unit. 3. If the problem still exist, please contact Lenovo support • FQXSPPW0063M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
Page 112 If the problem remains, replace the system board (trained technician only). 3. Contact local service provider. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator.
Page 113 User Action: Complete the following steps until the problem is solved: 1. Check if any power adapter is missing, failing or not installed properly. If so, re-install or replace it. 2. Check the power adapter max rate and power capping policy. If the required power resource is not met, change the power adapter or modify power capping mechanism.
Page 114 Information only; no action is required. • FQXSPPW2031I: Numeric sensor [NumericSensorElementName] going low (lower non-critical) has deasserted. This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has deasserted. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 115 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Voltage SNMP Trap ID: 13 CIM Prefix: PLAT CIM ID: 0477 User Action: Information only; no action is required • FQXSPPW2035I: Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted.
Page 116 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Redundant Power Supply SNMP Trap ID: 10 CIM Prefix: PLAT CIM ID: 0807 User Action: Information only; no action is required. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 117 • FQXSPPW2110I: Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. This message is for the use case when a Redundancy Set has transitioned from Non-redundant: Insufficient Resources. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Redundant Power Supply SNMP Trap ID: 9 CIM Prefix: PLAT CIM ID: 0811 User Action:...
Page 118 Complete the following steps: 1. Make sure that the reported device is compatible by checking https://serverproven.lenovo.com/ 2. Collect the service data log from the management controller interface and contact Lenovo Support. • FQXSPSD0002G: Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName].
Page 119 CIM Prefix: PLAT CIM ID: 0164 User Action: Complete the following steps: 1. Check the Support Portal(http://support.lenovo.com/)for service bulletins and TECH tips and firmware update related to your drive. 2. Check for any other RAID-related error. 3. Replace the drive.
Page 120 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0178 User Action: Information only; no action is required • FQXSPSD0007L: Array critical asserted on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). ThinkSystem SR680a V3 Messages and Codes Reference...
Page 121 This message is for the use case when an implementation has detected that an Array is Critical. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0174 User Action: Replace the hard disk drive that is indicated by a lit status LED.
Page 122 This message is for the use case when an implementation has detected that a Critical Array has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive ThinkSystem SR680a V3 Messages and Codes Reference...
Page 123 SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0175 User Action: Information only; no action is required • FQXSPSD2006I: Array in system [ComputerSystemElementName] has been restored. This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 124 Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0175 User Action: Information only; no action is required • FQXSPSD2014I: Array restored on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). ThinkSystem SR680a V3 Messages and Codes Reference...
Page 125 This message is for the use case when an implementation has detected that a Failed Array has been Restored. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0177 User Action: Information only;...
Page 126 This message is for the use case where a user successfully logs in to a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0014 ThinkSystem SR680a V3 Messages and Codes Reference...
Page 127 User Action: Information only; no action is required. • FQXSPSE4002I: Security: Userid: [arg1] using [arg2] had [arg3] login failures from WEB client at IP address [arg4]. This message is for the use case where a user has failed to log in to a Management Controller from a web browser.
Page 128 2. Have the system administrator reset the login ID or password. • FQXSPSE4008I: SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address= [arg5], . A user changed the SNMP community string Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SR680a V3 Messages and Codes Reference...
Page 129 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0075 User Action: Information only; no action is required. • FQXSPSE4009I: LDAP Server configuration set by user [arg1]: SelectionMethod=[arg2], DomainName=[arg3], Server1=[arg4], Server2=[arg5], Server3=[arg6], Server4=[arg7]. A user changed the LDAP server configuration Severity: Info Serviceable: No Automatically notify Support: No...
Page 130 Information only; no action is required. • FQXSPSE4016I: Global Login Account Security set by user [arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8]. A user changes the Global Login Account Security Settings to Legacy Severity: Info Serviceable: No ThinkSystem SR680a V3 Messages and Codes Reference...
Page 131 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0099 User Action: Information only; no action is required. • FQXSPSE4017I: User [arg1] created. A user account was created Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
Page 132 • FQXSPSE4024I: SSH Client key imported for user [arg1] from [arg2] by user [arg3] from [arg4] at IP address [arg5]. User imported an SSH Client key Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 ThinkSystem SR680a V3 Messages and Codes Reference...
Page 133 CIM Prefix: IMM CIM ID: 0107 User Action: Information only; no action is required. • FQXSPSE4025I: SSH Client key removed from user [arg1] by user [arg2] from [arg3] at IP address [arg4]. User removed an SSH Client key Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
Page 134 • FQXSPSE4032I: Login ID: [arg1] from [arg2] at IP address [arg3] has logged off. This message is for the use case where a user has logged off of a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login ThinkSystem SR680a V3 Messages and Codes Reference...
Page 135 SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0157 User Action: Information only; no action is required. • FQXSPSE4033I: Login ID: [arg1] from [arg2] at IP address [arg3] has been logged off. This message is for the use case where a user has been logged off of a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No...
Page 136 Temporary user account expire Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0229 User Action: The user account you input has expired. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 137 • FQXSPSE4041I: Security: Userid: [arg1] had [arg2] login failures from a SFTP client at IP address [arg3]. This message is for the use case where a user has failed to log in to a Management Controller from SFTP. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login...
Page 138 Role is removed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0247 User Action: Information only; no action is required. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 139 • FQXSPSE4049I: Role [arg1] is assigned to user [arg2] by user [arg3]. Role is assigned Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0248 User Action: Information only;...
Page 140 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0266 User Action: Information only; no action is required. • FQXSPSE4057I: User [arg1] created by user [arg2] from [arg3] at IP address [arg4]. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 141 A user account was created by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0267 User Action: Information only; no action is required. • FQXSPSE4058I: User [arg1] removed by user [arg2] from [arg3] at IP address [arg4]. A user account was deleted by user Severity: Info Serviceable: No...
Page 142 CIM Prefix: IMM CIM ID: 0282 User Action: Information only; no action is required. • FQXSPSE4065I: SFTP [arg1] by user [arg2] from [arg3] at IP address [arg4]. A user enables and disables SFTP service ThinkSystem SR680a V3 Messages and Codes Reference...
Page 143 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0283 User Action: Information only; no action is required. • FQXSPSE4066I: Security mode is modified from [arg1] to [arg2] by user [arg3] from [arg4] at IP address [arg5].
Page 144 A user regenerates a random SED AK Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0294 User Action: Information only; no action is required. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 145 • FQXSPSE4073I: Motion detection is [arg1] by user [arg2] from [arg3] at IP address [arg4]. Motion detection is enabled or disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0295 User Action: Information only;...
Page 146 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0323 User Action: Information only; no action is required. • FQXSPSE4081I: BMC returns the valid local cached key to UEFI for SED drives. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 147 This message is for the use case where BMC returns the local cached key to UEFI for SED drives. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0327 User Action: Information only;...
Page 148 Information only; no action is required. • FQXSPSE4091I: SNMPv2 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address= [arg5]. A user changed the SNMP community string Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other ThinkSystem SR680a V3 Messages and Codes Reference...
Page 149 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0339 User Action: Information only; no action is required. • FQXSPSE4092I: SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4]. A user changed the SNMPv1 community name Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0345...
Page 150 Information only; no action is required. • FQXSPSS4001I: Server General Settings set by user [arg1]: Name=[arg2], Contact=[arg3], Location=[arg4], Room=[arg5], RackID=[arg6], Rack U-position=[arg7], Address=[arg8]. A user configured the Location setting Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SR680a V3 Messages and Codes Reference...
Page 151 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0080 User Action: Information only; no action is required. • FQXSPSS4002I: License key for [arg1] added by user [arg2]. A user installs License Key Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
Page 152 The system enters maintenance mode Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0226 User Action: Information only; no action is required. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 153 • FQXSPSS4010I: Test Audit Log generated by user [arg1]. This message is for the use case where OS Crash Video Capture Failed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0237 User Action: Information only;...
Page 154 This message is for the use case when an implementation has detected a Sensor transition to the normal state. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0518 User Action: ThinkSystem SR680a V3 Messages and Codes Reference...
Page 155 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If the error continues, replace the system-board assembly (see hardware maintenance manual).
Page 156 CIM Prefix: PLAT CIM ID: 0508 User Action: Information only; no action is required • FQXSPUN2009I: Sensor [SensorElementName] has deasserted. This message is for the use case when an implementation has detected a Sensor has deasserted. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 157 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0509 User Action: Information only; no action is required • FQXSPUN2012I: Sensor [SensorElementName] has deasserted. This message is for the use case when an implementation has detected a Sensor has deasserted. Severity: Info Serviceable: No Automatically notify Support: No...
Page 158 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0438 User Action: Information only; no action is required • FQXSPUP0007L: Invalid or Unsupported firmware or software was detected on system [ComputerSystemElementName]. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 159 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUP4001I: Flash of [arg1] from [arg2] succeeded for user [arg3] . This message is for the use case where a user has successfully flashed the firmware component (MC Main Application, MC Boot ROM, BIOS, Diagnostics, System Power Backplane, Remote Expansion Enclosure Power Backplane, Integrated System Management).
Page 160 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUP4005I: FPGA firmware mismatch between nodes/servers [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes/servers. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 161 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUP4006I: Auto promote primary XCC to backup is [arg1] by user [arg2] from [arg3] at IP address [arg4].
Page 162 This message is for the use case when an implementation has detected a Watchdog Timer Expired. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0368 ThinkSystem SR680a V3 Messages and Codes Reference...
Page 163 User Action: Information only; no action is required • FQXSPWD0001I: Reboot of system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. This message is for the use case when an implementation has detected a Reboot by a Watchdog occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
Page 164 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0376 User Action: Information only; no action is required ThinkSystem SR680a V3 Messages and Codes Reference...
Page 165: Chapter 3. Uefi Events
UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
Page 166 A correctable memory error handled by ADDDC on DIMM [arg1]. Informational DIMM identifier is [arg2]. FQXSFMA0065I Multi-bit CE of DIMM [arg1] has been deasserted after performing Informational post package repair. DIMM identifier is [arg2]. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 167 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0066I High bandwidth memory attempt post package repair (PPR) Informational succeeded at CPU [arg1] high bandwidth memory channel [arg2] pseudo-channel [arg3]. FQXSFMA0067I Errors per row counter threshold limit exceeded on DIMM [arg1] has Informational been deasserted after performing post package repair.
Page 168 Multi-bit CE occurred on DIMM [arg1] different rows.[arg2] Warning Warning FQXSFMA0027M DIMM [arg1] Self-healing, attempt post package repair (PPR) failed at Rank [arg2] Sub Rank [arg3] Bank [arg4] Row [arg5] on Device [arg6]. [arg7] ThinkSystem SR680a V3 Messages and Codes Reference...
Page 169 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0028M DIMM [arg1] Self-healing, attempt post package repair (PPR) Warning exceeded DIMM level threshold [arg2] at Rank [arg3] Sub Rank [arg4] Bank [arg5] Row [arg6] on Device [arg7]. [arg8] Warning FQXSFMA0029G DIMM [arg1] Self-healing, attempt post package repair (PPR) failed...
Page 170 An intra-board UPI failure has been detected on the link between Error processor [arg1] port [arg2] and processor [arg3] port [arg4]. FQXSFIO0006M An inter-board UPI failure has been detected on the link between Error processor [arg1] port [arg2] and processor [arg3] port [arg4]. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 171 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFIO0007M An error has been detected by the IIO on Bus [arg1]. The value of Error Global Fatal Error Status register is [arg2]. The value of Global Non- Fatal Error Status register is [arg3].
Page 172 A power segment mismatch has been detected for one or more Error processors. FQXSFPU0007K Processors have mismatched Internal DDR Frequency Error FQXSFPU0008K A core speed mismatch has been detected for one or more Error processors. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 173: List Of Uefi Events
Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU0009K An external clock frequency mismatch has been detected for one or Error more processors. FQXSFPU0010K A cache size mismatch has been detected for one or more Error processors.
Page 174 2. Search for the driver menu from System Settings and change settings appropriately. 3. Save settings and restart the system. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFDD0002M: DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller.
Page 175 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 176 1. Power off the system and remove A/C power. 2. Restore A/C power and power on the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 177 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 178 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
Page 179 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
Page 180 1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or upgraded, reseat adapter and any attached cables. 2. Check Lenovo Support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error.(NOTE: It may be necessary to disable unused option ROMs from UEFI F1 setup, OneCLI utility, or using adapter manufacturer utilities so that adapter firmware can be updated.)
Page 181 Reseat adapter and any attached cables. 2. Move adapter to a different system slot, if available. 3. Check Lenovo Support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error. Note: It may be necessary to configure slot to Gen1 or to use special utility software so that adapter firmware can be upgraded.
Page 182 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 183 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 184 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 185 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 186 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
Page 187 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 188 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 2. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.)
Page 189 2. Verify that the DIMMs are installed in the correct population sequence. 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 190 6. Reflash UEFI firmware. 7. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0006I: [arg1] DIMM [arg2] has been detected, the DIMM serial number is [arg3]. Severity: Info Parameters: [arg1] Unqualified/Non Lenovo [arg2] DIMM Silk Label, 1-based [arg3] DIMM serial number.
Page 191 Power cycle the system by removing power for a few seconds. b. Clear CMOS settings by removing battery for a few seconds. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0009I: Invalid memory configuration for Mirror Mode has been recovered. [arg1]...
Page 192 2. Make sure that the DIMM connectors are correctly populated for sparing mode, according to the service information for this product. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0011I: Memory population change detected. [arg1]...
Page 193 Complete the following steps: 1. Reseat the affected NDIMM, and the DIMM in the adjacent slots if populated. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 194 BBU connector on that memory channel. 2. If no problem is observed on the BBU connectors or the problem persists, Check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error.
Page 195 Diagnostics > Memory Test > Advanced Memory Test to repair the DIMM. 2. Reseat the failing DIMM identified by LightPath and/or event log entry. 3. If the problem persists, collect Service Data logs, and contact Lenovo Support. • FQXSFMA0027I: Invalid memory configuration (unsupported DIMM Population) recovered.
Page 196 2. Boot to F1 setup and enable the DIMM. Reboot the system. 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 197 2. Boot to F1 setup and re-enable the DIMM. Reboot the system. 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 198 2. Reseat the DIMM in the slot specified by the event message. 3. Restore A/C power and power on the system. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0049M: DIMM [arg1] disabled due to memory module power failure. DIMM [arg2] detected and good, DIMM [arg3] not detected.
Page 199 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. Run advance memory test using the XClarity Provisioning Manager. Click Diagnostics > Run Diagnostics > Memory Test > Advanced Memory Test to repair the DIMM.
Page 200 3. Reseat the failing DIMM identified by LightPath and/or event log entry. 4. Restore A/C power and power on the system. 5. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error.
Page 201 2. Reseat the failing DIMM identified by LightPath and/or event log entry. 3. Restore A/C power and power on the system. 4. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error.
Page 202 2. Reseat the affected DIMM. 3. Restore the A/C power and power on the system. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. Run advance memory test using the XClarity Provisioning Manager. Click Diagnostics > Run Diagnostics >...
Page 203 2. Restore A/C power and power on the system. 3. Reset UEFI to factory default settings. 4. If the problem persists, collect Service Data logs, and contact Lenovo Support. • FQXSFMA0062M: An uncorrectable memory error occurred on CPU [arg1] high bandwidth memory channel [arg2] pseudo-channel [arg3].
Page 204 2. Restore A/C power and power on the system. 3. Reset UEFI to factory default settings. 4. If the problem persists, collect Service Data logs, and contact Lenovo Support • FQXSFMA0063I: A correctable memory error handled by ADDDC on DIMM [arg1]. DIMM identifier is [arg2].
Page 205 2. Restore A/C power and power on the system. 3. Check Lenovo Support site for an applicable service bulletin. 4. If the problem persists, collect Service Data logs, and contact Lenovo Support to have failure part replacement. • FQXSFMA0066I: High bandwidth memory attempt post package repair (PPR) succeeded at CPU [arg1] high bandwidth memory channel [arg2] pseudo-channel [arg3].
Page 206 3. Reset UEFI to factory default settings. 4. Update UEFI firmware to the latest version. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0068G: Multi-bit CE occurred on CPU [arg1] high bandwidth memory channel [arg2] pseudo-channel [arg3] different rows.
Page 207 1. Run advance memory test in XClarity Provisioning Manager > Diagnostics, Run Diagnostics > Advance Memory Test to repair the high bandwidth memory. 2. If the problem persists, collect Service Data logs, and contact Lenovo Support. • FQXSFMA0068M: High bandwidth memory attempt post package repair (PPR) exceeded threshold at CPU [arg1] high bandwidth memory channel [arg2] pseudo-channel [arg3].
Page 208 Complete the following steps: 1. Reboot System. 2. If the problem persists, check the Lenovo support site for an applicable service bulletin or firmware update for the system that applies to this error. 3. If the problem persists, collect Service Data logs, and contact Lenovo Support.
Page 209 Complete the following steps: 1. Reboot System. 2. If the problem persists, check the Lenovo support site for an applicable service bulletin or firmware update for the system that applies to this error. 3. If the problem persists, collect Service Data logs, and contact Lenovo Support.
Page 210 [arg1] Fatal error code, e.g. 0xD802. User Action: If you have enabled XCC or LXCA call home, a Lenovo Service personnel will contact you. Otherwise, please collect Debug Log and contact Lenovo Support. • FQXSFPU0001N: An unsupported processor has been detected.
Page 211 1. Verify that the processor is a valid option that is listed as a Server Proven device for this system. If a non-supported processor is identified, remove that processor or replace with a supported processor. 2. Check Lenovo Support site for a firmware update required for this processor and install that update, if applicable.
Page 212 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch issues found. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 213 2. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 4. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 214 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 215 Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU0018N: CATERR(IERR) has asserted on processor [arg1].
Page 216 Severity: Warning User Action: Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU0023G: Secure Boot Image Verification Failure Warning. Severity: Warning User Action: Complete the following steps: 1.
Page 217 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
Page 218 4. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable. 5. Save customer's UEFI configurations, then remove and re-install CMOS battery for 30 seconds to clear CMOS contents. If it boots successfully, then restore system settings.
Page 219 Complete the following steps: 1. Perform a virtual reseat or AC cycle the server. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4033F: TPM Firmware recovery is in progress. Please DO NOT power off or reset system.
Page 220 2. If the error recurs TPM related features will not work. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 221 Usually, the TPM update information is located in “System board replacement” section in “Hardware replacement procedures”. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4051G: Undefined TPM_POLICY found...
Page 222 1. Re-install the original TPM card that shipped with the system. 2. Reboot the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 223 1. If the CMOS clear was user initiated this event can be safely ignored and no further action is required. 2. If the system was recently installed, moved, or serviced, make sure the battery is properly seated. 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error.
Page 224 1. AC cycle the system. 2. Make sure XCC and UEFI FW are operating with same compatible level. 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 4. Reflash XCC Firmware.
Page 225 6. Boot to F1 setup. The system will automatically try to recover the GPT during the POST. 7. Restart the system. 8. Re-format the LUN or disk and re-install the OS. 9. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFSR0002I: [arg1] GPT corruption recovered, DiskGUID: [arg2] Severity: Info Parameters: [arg1] GPT corruption location.
Page 226 ThinkSystem SR680a V3 Messages and Codes Reference...
Page 227: Chapter 4. Xclarity Provisioning Manager Events
Chapter 4. XClarity Provisioning Manager events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
Page 228 Warning Failed to export bmc settings. Warning FQXPMCL0010K FQXPMCL0011K Failed import bmc settings. Warning Warning FQXPMNM0001G Failed to set new BMC network parameters. FQXPMOS0001K Bootx64.efi is not found. Failed to Boot OS. Warning ThinkSystem SR680a V3 Messages and Codes Reference...
Page 229 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMOS0002K Failed to read Deployment Manager Signature from USB. Warning FQXPMOS0003K Failed to copy Windows boot files to target Warning FQXPMOS0004K BMC Communication Failed: EMMC2USB Mount Failure. Warning Warning FQXPMOS0005K BMC communication failed: DRIVER Mount Failure.
Page 230: List Of Xclarity Provisioning Manager Events
FQXPMUP0208M Failed to execute reboot BMC command List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1.
Page 231 3. Reboot system and retry OS booting. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 5.
Page 232 • FQXPMCL0006K: Failed to export raid config. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
Page 233 6. Reboot the machine and retry the import of the RAID configuration. 7. If the problem persists, contact technical support. • FQXPMCL0008I: Export uefi settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0008K: Failed to export uefi settings. Severity: Warning User Action: 1.
Page 234 Information only; no action is required. • FQXPMEM0003I: LXPM has exited. Control returned to UEFI Severity: Info User Action: Information only; no action is required. • FQXPMEM0004I: Launching diagnostic program Severity: Info User Action: ThinkSystem SR680a V3 Messages and Codes Reference...
Page 235 Information only; no action is required. • FQXPMEM0005I: boot diagnostic program success Severity: Info User Action: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
Page 236 Information only; no action is required. • FQXPMER0005M: Failed to load UEFI factory default settings Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2. Retry this operation again. ThinkSystem SR680a V3 Messages and Codes Reference...
Page 237 3. If the problem persists, contact technical support. • FQXPMER0006I: UEFI factory default settings loaded successfully Severity: Info User Action: Information only; no action is required. • FQXPMER0006M: Failed to load XCC factory default settings Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
Page 238 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, contact technical support. • FQXPMOS0005K: BMC communication failed: DRIVER Mount Failure. Severity: Warning ThinkSystem SR680a V3 Messages and Codes Reference...
Page 239 User Action: 1. Ensure proper operation of the virtual USB connection. 2. Restart BMC via supported method and reboot the system. 3. Reflash BMC firmware. 4. Retry OS deployment. 5. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
Page 240 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, contact technical support. • FQXPMSD0004M: self-test completed having the electrical element of the test failed. Severity: Error ThinkSystem SR680a V3 Messages and Codes Reference...
Page 241 User Action: 1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and cables. 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, contact technical support. •...
Page 242 User Action: 1. check hard drive specification to see if the hard drive support ATA self-test feature. 2. If the problem persists, contact technical support. • FQXPMSR0001K: Found unsupported RAID adapter. Severity: Warning ThinkSystem SR680a V3 Messages and Codes Reference...
Page 243 User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. If the problem persists, contact technical support. • FQXPMSR0011K: Failed to change disk drives' state.
Page 244 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, contact technical support. • FQXPMUP0005K: Unable to obtain the installed version of BMC ThinkSystem SR680a V3 Messages and Codes Reference...
Page 245 Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. Reflash BMC firmware. 3. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
Page 246 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
Page 247 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
Page 248 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
Page 249 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, contact technical support. • FQXPMVD0001H: Failed to get VPD data. Severity: Warning User Action: 1.
Page 250 ThinkSystem SR680a V3 Messages and Codes Reference...
Page 251: Appendix A. Getting Help And Technical Assistance
Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...
Page 252: Collecting Service Data
Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.
Page 253: Contacting Support
Support when certain serviceable events occur in Lenovo XClarity Administrator and the managed endpoints. You can choose to send diagnostic files to Lenovo Support using Call Home or to another service provider using SFTP. You can also manually collect diagnostic files, open a problem record, and send diagnostic files to the Lenovo Support.
Page 254 ThinkSystem SR680a V3 Messages and Codes Reference...

Lenovo ThinkSystem SR680a V3 Manual

Chapter 1. Messages

Chapter 2. Xclarity Controller Events

Chapter 3. UEFI Events

Chapter 4. Xclarity Provisioning Manager Events

Appendix A. Getting Help and Technical Assistance

Quick Links

Summary of Contents for Lenovo ThinkSystem SR680a V3

Page 3: Table Of Contents

Page 5: Chapter 1. Messages

Page 9: Chapter 2. Xclarity Controller Events

Page 10: Xcc Events That Automatically Notify Support

Page 11: Xcc Events Organized By Severity

Page 32: List Of Xclarity Controller Events

Page 165: Chapter 3. Uefi Events

Page 173: List Of Uefi Events

Page 227: Chapter 4. Xclarity Provisioning Manager Events

Page 230: List Of Xclarity Provisioning Manager Events

Page 251: Appendix A. Getting Help And Technical Assistance

Page 252: Collecting Service Data

Page 253: Contacting Support

Lenovo ThinkSystem SR680a V3 Manual

Chapter 1. Messages

Chapter 2. Xclarity Controller Events

Chapter 3. UEFI Events

Chapter 4. Xclarity Provisioning Manager Events

Appendix A. Getting Help and Technical Assistance

Quick Links

Related Manuals for Lenovo ThinkSystem SR680a V3

Summary of Contents for Lenovo ThinkSystem SR680a V3

Table of Contents