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Dell PowerEdge R760xd2 Installation And Service Manual
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Dell PowerEdge R760xd2 Installation And Service Manual

Dell PowerEdge R760xd2 Installation And Service Manual

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Dell PowerEdge R760xd2
Installation and Service Manual
Regulatory Model: E93S
Regulatory Type: E93S001
August 2024
Rev. A04

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Summary of Contents for Dell PowerEdge R760xd2

  • Page 1 Dell PowerEdge R760xd2 Installation and Service Manual Regulatory Model: E93S Regulatory Type: E93S001 August 2024 Rev. A04...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3 Contents Chapter 1: About this document....................8 Chapter 2: PowerEdge R760xd2 system overview................. 9 Front view of the system..............................9 Left control panel view..............................11 Right control panel view..............................11 Rear view of the system..............................12 Inside the system................................26 Locating the Express Service Code and Service Tag....................35 System information labels...............................
  • Page 4 Serial Communication..............................68 System Profile Settings............................. 69 System Security................................70 Redundant OS Control............................... 76 Miscellaneous Settings...............................76 Dell Lifecycle Controller..............................77 Embedded system management..........................77 Boot Manager..................................77 PXE boot..................................... 78 Chapter 6: Minimum to POST ..................... 79 Minimum configuration to POST ..........................79 Configuration validation..............................
  • Page 5 Installing the air shroud.............................. 97 Cooling fans..................................98 Removing the cooling fan assembly........................98 Installing the cooling fan assembly..........................99 Removing the cooling fan............................100 Installing a cooling fan............................... 101 Fan board...................................102 Removing the fan board............................102 Installing the fan board.............................103 Sidewall cable clip................................104 Removing the sidewall cable clip..........................104 Installing the sidewall cable clip..........................105 Intrusion switch................................106...
  • Page 6 System memory guidelines............................149 General memory module installation guidelines....................150 Removing a memory module........................... 150 Installing a memory module............................151 Processor and heat sink module..........................152 Removing the processor and heat sink module....................152 Removing the processor............................154 Installing the processor............................156 Installing the processor and heat sink module....................159 Removing the CPU/DIMM blank..........................
  • Page 7 Chapter 16: Getting help......................228 Recycling or End-of-Life service information......................228 Contacting Dell Technologies............................228 Accessing system information by using QRL......................228 Quick Resource Locator for PowerEdge R760xd2 system................229 Receiving automated support with Secure Connect Gateway (SCG).............. 229 Chapter 17: Documentation resources..................230 Contents...
  • Page 8 About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...
  • Page 9 Up to 4 x 2.5-inch NVMe rear drives with 3.5 inch to 2.5-inch adapter in 3.5-inch carrier or Up to 2 x 2.5-inch NVMe rear drives or 4 x E3.S NVMe SSD rear drives NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at Dell Support page >...
  • Page 10 Information tag will also contain the iDRAC secure default password. Mid Bay Access Used to access the mid drive NOTE: For more information about the ports, see the Technical Specifications section. PowerEdge R760xd2 system overview...
  • Page 11 Press the power button to gracefully shut down an ACPI- compliant operating system. USB 2.0-compliant The USB port is a 4-pin connector and 2.0-compliant. This port enables port you to connect USB devices to the system. PowerEdge R760xd2 system overview...
  • Page 12 Express expansion cards.For more information, see the Expansion card installation guidelines section. PCIe expansion card slot 5 The expansion card riser enables you to connect PCI Express expansion cards.For more information, see the Expansion card installation guidelines section. PowerEdge R760xd2 system overview...
  • Page 13 The expansion card riser enables you to connect PCI Express expansion cards.For more information, see the Expansion card installation guidelines section. Rear drive module Enables you to install rear drives that are supported on your system. PowerEdge R760xd2 system overview...
  • Page 14 Table 6. Features available at the rear of the system  Item Ports, panels, or slots Icon Description PCIe expansion card slot 1 The expansion card riser enables you to connect PCI Express expansion cards.For more information, see the PowerEdge R760xd2 system overview...
  • Page 15 Enables you to remotely port access iDRAC. For more information, see the Integrated Dell Remote Access Controller User's Guide at PowerEdge manuals. NIC ports The NIC ports that are integrated on the system board provide network connectivity. PowerEdge R760xd2 system overview...
  • Page 16 This port is USB 3.0- compliant. USB 2.0 port This port is USB 2.0- compliant. Dedicated iDRAC Ethernet Enables you to remotely port access iDRAC. For more information, see the Integrated Dell Remote Access Controller User's Guide at PowerEdge manuals. PowerEdge R760xd2 system overview...
  • Page 17 Express expansion cards.For more information, see the Expansion card installation guidelines section. PCIe expansion card slot 5 The expansion card riser enables you to connect PCI Express expansion cards.For more information, see the Expansion card installation guidelines section. PowerEdge R760xd2 system overview...
  • Page 18 PCI Express expansion cards.For more information, see the Expansion card installation guidelines section. PCIe expansion card slot 2 The expansion card riser enables you to connect PCI Express expansion cards.For more information, see the PowerEdge R760xd2 system overview...
  • Page 19 Guide at PowerEdge manuals. NIC ports The NIC ports that are integrated on the system board provide network connectivity. Figure 9. Rear view of 3 x PCIe Low Profile Slots and 2 x PCIe FH/FL Slots PowerEdge R760xd2 system overview...
  • Page 20 Dedicated iDRAC Ethernet Enables you to remotely port access iDRAC. For more information, see the Integrated Dell Remote Access Controller User's Guide at PowerEdge manuals. NIC ports The NIC ports that are integrated on the system PowerEdge R760xd2 system overview...
  • Page 21 Express expansion cards.For more information, see the Expansion card installation guidelines section. Primary and secondary power supply units BOSS-N1 module BOSS-N1 module for internal system boot. VGA port Enables you to connect a display device to the system. PowerEdge R760xd2 system overview...
  • Page 22 The expansion card riser enables you to connect PCI Express expansion cards.For more information, see the Expansion card installation guidelines section. Rear drive module Enables you to install rear drives that are supported on your system. PowerEdge R760xd2 system overview...
  • Page 23 Enables you to remotely port access iDRAC. For more information, see the Integrated Dell Remote Access Controller User's Guide at PowerEdge manuals. NIC ports The NIC ports that are integrated on the system board provide network connectivity. PowerEdge R760xd2 system overview...
  • Page 24 Enables you to connect a display device to the system. OCP NIC card The OCP NIC card supports OCP 3.0. The NIC ports are integrated on the OCP card which is connected to the system board. PowerEdge R760xd2 system overview...
  • Page 25 Integrated Dell Remote Access Controller User's Guide at PowerEdge manuals. NIC ports The NIC ports that are integrated on the system board provide network connectivity. NOTE: For more information about the ports, see the Technical Specifications section. PowerEdge R760xd2 system overview...
  • Page 26 2. PCIe expansion slot 1 3. DIMM slots 4. Processor 1 heatsink 5. Cooling fan assembly 6. Processor 2 heatsink 7. PSU 8. BOSS N1 module 9. PCIe expansion slot 4 10. PCIe expansion slot 5 PowerEdge R760xd2 system overview...
  • Page 27 Figure 14. Inside view of the system - 2 x PCIe Low Profile Slots and 4 x 3.5 inch SAS/SATA Drives with 1 CPU 1. Rear drive module 2. PCIe expansion slot 1 3. DIMM slots 4. Processor 1 heatsink 5. Cooling fan assembly 6. PSU 7. BOSS N1 module 8. PCIe expansion slot 5 PowerEdge R760xd2 system overview...
  • Page 28 3. DIMM slots 4. Processor 1 heatsink 5. Cooling fan assembly 6. Processor 2 heatsink 7. PSU 8. BOSS N1 module 9. PCIe expansion slot 3 10. PCIe expansion slot 4 11. PCIe expansion slot 5 PowerEdge R760xd2 system overview...
  • Page 29 Figure 16. Inside view of the system - 3 x PCIe Low Profile slots with 1 CPU 1. PCIe expansion slot 2 2. PCIe expansion slot 1 3. DIMM slots 4. Processor 1 heatsink 5. Cooling fan assembly 6. PSU 7. BOSS N1 module 8. PCIe expansion slot 5 PowerEdge R760xd2 system overview...
  • Page 30 4. Processor 1 heatsink 5. Cooling fan assembly 6. Processor 2 heatsink 7. PSU 8. BOSS N1 module 9. Rear drive module 10. PCIe expansion slot 3 11. PCIe expansion slot 4 12. PCIe expansion slot 5 PowerEdge R760xd2 system overview...
  • Page 31 1. PCIe expansion slot 2 2. PCIe expansion slot 1 3. DIMM slots 4. Processor 1 heatsink 5. Cooling fan assembly 6. PSU 7. Rear drive module 8. BOSS N1 module 9. PCIe expansion slot 5 PowerEdge R760xd2 system overview...
  • Page 32 2. PCIe expansion slot 1 3. DIMM slots 4. Processor 1 heatsink 5. Cooling fan assembly 6. Processor 2 heatsink 7. PSU 8. PCIe expansion slot 4 9. BOSS N1 module 10. PCIe expansion slot 5 PowerEdge R760xd2 system overview...
  • Page 33 1. PCIe FH/FL Riser slot 2 and 3 2. Rear drive module 3. DIMM slots 4. Processor 1 heatsink 5. Cooling fan assembly 6. Processor 2 heatsink 7. PSU 8. PCIe expansion slot 4 9. BOSS N1 module 10. PCIe expansion slot 5 PowerEdge R760xd2 system overview...
  • Page 34 4. Processor 1 heatsink 5. Cooling fan assembly 6. Processor 2 heatsink 7. PSU 8. BOSS N1 module 9. Rear drive module 10. PCIe expansion slot 3 11. PCIe expansion slot 4 12. PCIe expansion slot 5 PowerEdge R760xd2 system overview...
  • Page 35 Information tag also contains the iDRAC secure default password. If you have opted for iDRAC Quick Sync 2, the Information tag also contains the OpenManage Mobile (OMM) label, where administrators can configure, monitor, and troubleshoot the PowerEdge servers. PowerEdge R760xd2 system overview...
  • Page 36 4. iDRAC MAC address and iDRAC secure password label 5. Service Tag, Express Service Code, QRL label System information labels The system information label is located on the back side of the system cover. Figure 24. Service information PowerEdge R760xd2 system overview...
  • Page 37 Figure 25. Memory information Figure 26. LED behavior Figure 27. Icon legend Figure 28. Configuration and layout PowerEdge R760xd2 system overview...
  • Page 38 Figure 29. System tasks Figure 30. System tasks 2 Figure 31. System tasks 3 PowerEdge R760xd2 system overview...
  • Page 39 Figure 34. Express service tag Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix. The document provides the information that is listed below: ●...
  • Page 40 Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Cooling fan specifications • Supported operating systems • System battery specifications •...
  • Page 41 Chassis dimensions Figure 35. Chassis dimensions Table 14. PowerEdge R760xd2 chassis dimensions  Drives 12 drives 481.6 mm (18.960 448.0 mm 86.8 mm 35 mm (1.378 837.0 mm 872.74 mm inches) (17.637 inches) (3.417 inches) inches) (32.952 inches) (34.36 inches) CC: 434.0 mm...
  • Page 42 Generation Intel Xeon Scalable processors or 5 Up to two Generation Intel Xeon Scalable processors PSU specifications The PowerEdge R760xd2 system supports up to two AC or DC power supply units (PSUs). Table 17. PSU specifications   Heat Frequen AC Voltage...
  • Page 43 Figure 36. PSU power cord Table 18. PSU power cords  Form factor Output Power cord Redundant 60 mm 700 W mixed mode HLAC 1100 W mixed mode 1400 W mixed mode 1400 W 277 Vac and HVDC APP 2006G1 Technical specifications...
  • Page 44 ● Microsoft Windows Server with Hyper-V ● Red Hat Enterprise Linux ● SUSE Linux Enterprise Server ● VMware ESXi For more information, go to support. System battery specifications The PowerEdge R760xd2 system uses one CR 2032 3.0-V lithium coin cell battery. Technical specifications...
  • Page 45 Half Length, Low Profile Slot-5 Half Length, Low Profile Memory specifications The PowerEdge R760xd2 system supports the following memory specifications for optimized operation. Table 21. Memory specifications for 4 Generation Intel Xeon Scalable processors  Single processor Dual processors DIMM Minimum...
  • Page 46 NOTE: 5600 MT/s RDIMMs are applicable for 5 Gen Intel Xeon Scalable Processors. Storage controller specifications The PowerEdge R760xd2 system supports the following controller cards: Table 25. Storage controller cards   Supported storage controller cards Internal controllers ● PERC H755 ●...
  • Page 47 NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at Dell Support page >Browse all Products > Infrastructure > Data Center Infrastructure >   Storage Adapters & Controllers > Dell PowerEdge Express Flash NVMe PCIe SSD > Documentation > Manuals and Documents.
  • Page 48 Environmental specifications NOTE: For additional information about environmental certifications, refer to the Product Environmental Datasheet located with the Documentation on Dell Support. Table 29. Continuous Operation Specifications for ASHRAE A2  Allowable continuous operations Temperature range for altitudes <= 900 m (<= 10–35°C (50–95°F) with no direct sunlight on the equipment...
  • Page 49 ● GPU and FPGA are not supported. ● Rear storage module is not supported. ● Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. ● OCP card with transmission rate higher than 25G is not supported.
  • Page 50 Thermal restriction matrix Table 35. Processor and heat sink matrix  Heat sink Configuration No 2U HSK Configuration 1, Configuration 2 and Configuration 3 NOTE: All GPU/FGPA cards require 2U L-type HSK and GPU shroud. Table 36. Label reference  Label Description Standard Low profile Full height...
  • Page 51 NOTE: Maximum CPU TDP supported is 185 W in configuration 2 and configuration 3. NOTE: Single CPU support is there only for configuration 1, configuration 2A and configuration 2B. NOTE: Need to restrict PERC H965e support to slot 3 for configuration 2. NOTE: Need DAC or optical transceiver with 85C temperature spec and is supported in slot 3.
  • Page 52 Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...
  • Page 53 User's Guide , go to PowerEdge Manuals > Product Support page of your system > Documentation. Dell recommends using Lifecycle Controller to install the OS, since all required drivers are installed on the system. NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article at KB78115.
  • Page 54 Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to Drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.
  • Page 55 You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Options to manage the pre-operating system applications You can use any one of the following options to manage the pre-operating system applications: ● System Setup ● Dell Lifecycle Controller ● Boot Manager ● Preboot Execution Environment (PXE) Topics: •...
  • Page 56 Specify the FRM percentage by using the Fault Resilient Mode Memory Size[%] feature. When Dell NUMA Fault Resilient Mode (FRM) is enabled, a percentage of the installed memory in every NUMA...
  • Page 57 Table 44. Memory Settings details (continued) Option Description hypervisors for host virtualization resilience. Specify the FRM percentage by using the Fault Resilient Mode Memory Size[%] feature. Current State of Memory Operating Mode Specifies the current state of the memory operating mode. Fault Resilient Mode Memory Size[%] Select to define the percent of total memory size that must be used by the fault resilient mode, when selected in the Memory Operating mode.
  • Page 58 MADT Core Enumeration Specifies the MADT Core Enumeration. This option is set to default in Round Robin. Linear option supports industry core enumeration whereas, Round Robin option supports Dell optimized core enumeration. UMA Based Clustering It is a read-only field and displays as Quadrant , when Sub NUMA Cluster is disabled or displays as Disabled, when Sub NUMA Cluster is either 2-way or 4-way.
  • Page 59 Auto by default and controlled by SI Compatibility and Directory Mode Enable/Disable AVX ICC Pre-Grant Level Enables you to select between the different AVX ICC transition levels offered by Intel. This option is set to 128 heavy by default. Dell Controlled Turbo Pre-operating system management applications...
  • Page 60 Enables you to configure the Dell AVX scaling technology. This option is set to 0 by default. Enter the value from 0 to 12 bins. The value that is entered decreases the Dell AVX Scaling Technology frequency when the Dell-controlled Turbo feature is enabled.
  • Page 61 Table 46. Processor n details  Option Description Family-Model-Stepping Specifies the family, model, and stepping of the processor as defined by Intel. Brand Specifies the brand name. Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor.
  • Page 62 Enables or disables the boot mode. The option is set to Non-RAID mode by default. BIOS NVMe Driver Sets the drive type to boot the NVMe driver. The available options are Dell Qualified Drives and All Drives. This option is set to Dell Qualified Drives by default.
  • Page 63 Table 51. UEFI Boot Settings  Option Description UEFI Boot Sequence Enables you to change the boot device order. Boot Option Enable/Disable Enables you to select the enabled or disabled boot devices Choosing system boot mode System Setup enables you to specify one of the following boot modes for installing your operating system: ●...
  • Page 64 This field specifies the name of the NVMe-oF host NQN. Allowed input is in the following format: nqn.yyyy-mm.<Reserved Domain Name>:<Unique String>. Leave it empty to use system generated value with following format: nqn.1988-11.com.dell:<Model name>.<Model number>.<Service Tag>. NVMe-oF Host Id This field specifies a 16 bytes value of the NVMe-oF host identifier that uniquely identifies this host with the controller in the NVM subsystem.
  • Page 65 Table 54. HTTP Device n Settings details (continued) Option Description URI (will obtain from Obtain URI from the DHCP server if not specified DHCP server if not specified) TLS Authentication Specifies the option for TLS authentication configuration. Configuration Table 55. ISCSI Device1 Settings screen details  Option Description Connection 1...
  • Page 66 Table 58. NVMe-oF SubSystem n Settings (continued) Option Description VLAN Priority Specifies the VLAN priority for this NVMe-oF connection. This option is set to 0 by default. Retry Count Specifies the retry count for this NVMe-oF connection. This option is set to 3 by default.
  • Page 67 Table 59. Integrated Devices details (continued) Option Description Integrated Network Card 1 Enables or disables the integrated network card 1. When this option is set to Enabled, the card is not available to the operating system. This option is set to On by default.
  • Page 68 To view the Serial Communication screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Serial Communication. NOTE: PowerEdge R760xd2 system does not support the serial COM port. Table 60. Serial Communication details  Option...
  • Page 69 Table 60. Serial Communication details (continued) Option Description External Serial Connector Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote Access Device by using this option. This option is set to Serial Device 1 by default. NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL).
  • Page 70 Table 61. System Profile Settings details (continued) Option Description C-States Enables or disables the processor to operate in all available power states. C States allow the processor to enter lower power states when idle. When set to Enabled (OS controlled) or when set to Autonomous (if hardware controlled is supported), the processor can operate in all available Power States to save power, but may increase memory latency and frequency jitter.
  • Page 71 Table 62. System Security details (continued) Option Description TPM Information Indicates the type of Trusted Platform Module, if present. EMR CPU TDX/ IFS features This option is set to Disabled by default. Table 63. TPM 2.0 security information  Option Description TPM Information NOTE: The TPM menu is available only when the TPM module is installed.
  • Page 72 Table 64. System Security details (continued) Option Description Intel(R) SGX Enables you to set the Intel Software Guard Extension (SGX) option. To enable the Intel SGX option, processor must be SGX capable, memory population must be compatible (minimum x8 identical DIMM1 to DIMM8 per CPU socket, not support on persistent memory configuration), memory operating mode must be set at optimizer mode, memory encryption must be enabled and node interleaving must be disabled.
  • Page 73 Table 64. System Security details (continued) Option Description environment and new UEFI boot entries are forced to be at the end of the current boot order. In-Band Manageability Interface When set to Disabled , this setting hides the Management Engine's (ME), HECI devices, and the system's IPMI devices from the operating system.
  • Page 74 Table 64. System Security details (continued) Option Description 3. Authorized Signature Database (db) Entries The options above are described through the following fields: ● Type ● Issuer ● Subject ● Signature Owner GUID 4. Forbidden Signature Database (dbx) Entries Secure Boot Custom Policy Configures the Secure Boot Custom Policy.
  • Page 75 NOTE: If the password jumper setting is disabled, the existing system password and setup password are deleted and you need not provide the system password to boot the system. Steps 1. To enter System Setup, press F2 immediately after turning on or rebooting your system. 2.
  • Page 76 6. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes. 7. Select Setup Password, change, or delete the existing setup password and press Enter or Tab. NOTE: If you change the system password or setup password, a message prompts you to reenter the new password. If you delete the system password or setup password, a message prompts you to confirm the deletion.
  • Page 77 Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.
  • Page 78 Table 67. Boot Manager details (continued) Option Description Launch Lifecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program. System Utilities Enables you to launch System Utilities menu such as Launch Diagnostics, BIOS update File Explorer, Reboot System.
  • Page 79 ● System board + FIO card (Right control panel) Configuration validation The new generation of Dell systems have added interconnect flexibility and advanced iDRAC management features to collect precise system configuration information and report configuration errors. When the system is powered on, information about installed cables, risers, backplanes, power supplies, floating card (fPERC, adapter PERC , BOSS), and processor is obtained from the CPLD and backplane memory maps are analyzed.
  • Page 80 Table 68. Configuration validation error (continued) Error Description Possible cause and Example recommendations Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check. Unplug AC Power, reseat the element and replace the element if the problem persists.
  • Page 81 Installing and removing system components Topics: • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Fan cover • System cover • Mid drive bay • Rear drive bay • Air shroud •...
  • Page 82 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system.
  • Page 83 ● Needle-nose pliers You need the following tools to assemble the cables for a DC power supply unit: ● AMP 90871-1 hand-crimping tool or equivalent ● Tyco Electronics 58433-3 or equivalent ● Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
  • Page 84 Installing the fan cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system Steps 1. Align the tabs on the system cover with the guide slots on the system. 2.
  • Page 85 2. Press the release tabs on the system cover, and slide the cover towards the rear of the system. 3. Lift the cover from the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 39.
  • Page 86 Figure 40. Installing rear system cover Next steps Install the fan cover 2. Follow the procedure listed in After working inside your system. Mid drive bay Removing the mid bay cover and opening the mid bay Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 87 Figure 41. Removing the mid bay cover and opening the mid bay CAUTION: Do not reinstall the mid bay cover while the bay is at service position. CAUTION: Mid bay should not be in service position for more than five minutes. The HDD temperature LED will blink fast when temperature is critical, at this point close the mid bay and allow system to reach normal temperature.
  • Page 88 Figure 42. Closing the mid bay and installing the mid bay cover Next steps 1. Follow the procedure listed in After working inside your system. Rear drive bay Removing the rear SAS/SATA or NVMe drive bay Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 89 Figure 43. Removing the rear SAS/SATA or NVMe drive bay Next steps Install the rear SAS/SATA or NVMe drive bay. Installing the rear SAS/SATA or NVME drive bay Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system.
  • Page 90 Figure 44. Installing the rear SAS/SATA or NVMe drive bay Next steps Install the air shroud. Install the cooling fan assembly. Install the rear system cover. Install the fan cover. 5. Follow the procedure listed in After working inside your system.
  • Page 91 Figure 45. Removing the rear NVMe drive bay Next steps Install the rear NVMe drive bay. Installing the rear NVMe drive bay Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system.
  • Page 92 Figure 46. Installing the rear NVMe drive bay Next steps Install the air shroud, Install the cooling fan assembly. Install the rear system cover. Install the fan cover 5. Follow the procedure listed in After working inside your system. Removing the rear E3.S middle drive bay Prerequisites 1.
  • Page 93 Figure 47. Removing the rear E3.S middle drive bay NOTE: The cable clip needs to be removed before the cables can be disconnected. Keep the cable clip safe. Next steps Install the rear E3.S middle drive bay. Installing the rear E3.S middle drive bay Prerequisites 1.
  • Page 94 Figure 48. Installing the rear E3.S middle drive bay NOTE: Use the cable clip to secure the cables in place. Next steps Install the air shroud, Install the cooling fan assembly. Install the rear system cover. Install the fan cover 5.
  • Page 95 Figure 49. Removing the rear E3.S left drive bay NOTE: Slide the drive cage out and remove the cable clip before the cables are disconnected. Keep the cable clip safe. Next steps Install the rear E3.S left drive bay. Installing the rear E3.S left drive bay Prerequisites 1.
  • Page 96 Figure 50. Installing the rear E3.S left drive bay NOTE: Connect the cables and secure them with the cable clip before inserting the drive bay into the system. Next steps Install the rear system cover. Install the fan cover 3. Follow the procedure listed in After working inside your system.
  • Page 97 Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions.
  • Page 98 Remove the cooling fan assembly Remove the rear system cover Steps 1. Align the air shroud with the guides pin the system. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 2. Lower the air shroud into the system until it is firmly seated. 3.
  • Page 99 Steps 1. Lift up the blue release levers to unlock position. 2. Holding the blue release levers of the cooling fan cage lift it up from the system. Figure 53. Removing the cooling fan assembly Next steps Replace the cooling fan assembly. Installing the cooling fan assembly Prerequisites 1.
  • Page 100 Figure 54. Installing the cooling fan assembly Next steps Install the rear system cover Install the fan cover 3. Follow the procedure listed in After working inside your system. Removing the cooling fan Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 101 Figure 55. Removing cooling fan Next steps Install a cooling fan 2. Follow the procedure listed in After working inside your system. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system Remove the fan cover Steps...
  • Page 102 Figure 56. Installing a cooling fan Next steps Install the fan cover 2. Follow the procedure listed in After working inside your system. Fan board Removing the fan board Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system Remove the fan cover.
  • Page 103 Figure 57. Removing the fan board Next steps Install the fan board Installing the fan board Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system Remove the fan cover.
  • Page 104 Figure 58. Installing the fan board Next steps Install the cooling fan assembly. Install the rear system cover Install the fan cover 4. Follow the procedure listed in After working inside your system. Sidewall cable clip Removing the sidewall cable clip Prerequisites 1.
  • Page 105 Figure 59. Removing the sidewall cable clip Next steps Install the sidewall cable clip Installing the sidewall cable clip Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system Remove the fan cover.
  • Page 106 Figure 60. Installing the sidewall cable clip Next steps Install the cooling fan assembly. Install the rear system cover Install the fan cover 4. Follow the procedure listed in After working inside your system. Intrusion switch Removing the intrusion switch Prerequisites 1.
  • Page 107 Figure 61. Removing the intrusion switch Next steps Install the intrusion switch 2. Follow the procedure listed in After working inside your system. Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system Remove the fan cover Remove the rear system cover...
  • Page 108 Figure 62. Installing the intrusion switch 3. Connect the intrusion switch cable to the connector on the system board. NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped. Next steps Install the rear system cover.
  • Page 109 Figure 63. Removing the mid drive bay intrusion switch Next steps Install the mid drive bay intrusion switch Installing the mid drive bay intrusion switch Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system Remove the cover and open mid drive bay Steps...
  • Page 110 Figure 64. Installing the mid drive bay intrusion switch 3. Connect the intrusion switch cable to the connector on the system board. NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped. Next steps Install the mid drive bay intrusion switch Close the mid drive bay and install the cover...
  • Page 111 Figure 65. Removing the PIB Next steps Install the PIB Installing the PIB Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system Remove the fan cover. Remove the rear system cover.
  • Page 112 Figure 66. Installing the PIB Next steps Install the power supply. Install the air shroud Install the rear system cover Install the fan cover 5. Follow the procedure listed in After working inside your system. SAS expander card Removing the SAS expander card Prerequisites 1.
  • Page 113 Figure 67. Removing the SAS expander card Next steps Install SAS expander card Installing the SAS expander card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system Remove the fan cover.
  • Page 114 Figure 68. Installing the SAS expander card Next steps Install the air shroud Install cooling fan assembly Install the rear system cover Install the fan cover 5. Follow the procedure listed in After working inside your system. Drives Removing a drive blank Prerequisites 1.
  • Page 115 Figure 69. Removing a drive blank Next steps Install the hard drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
  • Page 116 CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported. CAUTION: To prevent data loss, ensure that your operating system supports drive installation.
  • Page 117 NOTE: If the hard drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to remove the drive. 2. Lift the drive out of the drive carrier. Figure 72. Removing the drive from the drive carrier Next steps If applicable, Install a drive in to the drive...
  • Page 118 Figure 73. Installing a drive into the drive carrier Next steps Install a hard drive carrier. Installing a drive carrier Prerequisites CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.
  • Page 119 Figure 74. Installing a drive carrier Removing a 2.5-inch drive from a 3.5-inch drive adapter Prerequisites NOTE: A 2.5-inch drive is installed in a 3.5-inch drive adapter, which is then installed in the 3.5-inch drive carrier. Steps 1. Using a Phillips #2 screwdriver, remove the screws from the side of the 3.5-inch drive adapter. NOTE: If the 2.5-inch drive has Torx screw, use Torx 6 screwdriver to remove the drive from a 3.5-inch drive adapter.
  • Page 120 Figure 75. Removing a 2.5 inch drive from a 3.5-inch drive adapter Next steps Install 2.5 inch hard drive in to a 3.5 inch adapter Installing a 2.5-inch drive into a 3.5-inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 121 Figure 76. Installing a 2.5-inch drive into a 3.5-inch drive adapter Figure 77. 3.5 inch adapter for rear 2.5 inch drives NOTE: The 3.5 inch adapters for the rear 2.5 inch drives carry a label shown in the above image. Do not use the adapters for the front and mid drive bays on the rear drive bay.
  • Page 122 2. Lift the 3.5-inch drive adapter out of the 3.5-inch drive carrier. Figure 78. Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier Next steps Install a 3.5 inch drive adapter into a 3.5 inch drive carrier Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier Prerequisites 1.
  • Page 123 Figure 79. Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier Next steps Install the 3.5 inch drive carrier in to the system. Removing a E3.S drive Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system 3.
  • Page 124 Figure 80. Removing a E3.S drive Next steps Install a E3.S drive Installing a E3.S drive Prerequisites CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.
  • Page 125 Drive backplane This is a service technician replaceable part only. Drive backplane guidelines Depending on your system configuration, the drive backplanes supported in PowerEdge R760xd2 are listed here: Table 71. Supported backplane options for PowerEdge R760xd2 system  System Supported backplane options PowerEdge R760xd2 3.5-inch (x12) SAS/SATA/SSD backplane (front and mid)
  • Page 126 3. P2 connector 4. SAS/SATA cable connector (BP SAS SA1) 5. Power connector (BP_PWR1) Figure 83. 4 x 3.5-inch SAS/SATA/SSD drive backplane (rear) 1. Power connector (BP_PWR1) 2. SAS cable connector (J_SAS_1) 3. SAS/SATA cable connector (BP SAS PB1) 4. SAS/SATA cable connector (BP SAS PA1) 5.
  • Page 127 Figure 85. Removing front drive bay backplane Next steps Install the front drive bay backplane Installing the front drive bay backplane Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system 3.
  • Page 128 Figure 86. Installing front drive bay backplane Next steps 1. Connect all the cables to the backplane. Install the mid bay and cover 3. Install the drives back into their original locations. 4. Follow the procedure listed in After working inside your system.
  • Page 129 Figure 87. Removing damper Next steps Install the damper. Removing mid drive bay backplane Prerequisites CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can replace them in the same location. 1.
  • Page 130 Figure 88. Removing mid drive bay backplane Next steps Install the mid drive bay backplane. Installing the mid drive bay backplane Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system Remove the fan cover Remove the rear system cover Remove the cooling fan assembly...
  • Page 131 Figure 89. Installing mid drive bay backplane Next steps 1. Connect all the cables to the backplane. Install the damper Install the coolinbg fan assembly Install the rear system cover Install the fan cover 6. Install the drives back into their original locations. 7.
  • Page 132 Figure 90. Installing the damper Next steps Install the coolinbg fan assembly Install the rear system cover Install the fan cover 4. Follow the procedure listed in After working inside your system. Removing the rear SAS/SATA drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the backplane.
  • Page 133 Figure 91. Removing the rear drive backplane Next steps Install the SAS/SATA backplane. Installing the rear SAS/SATA drive backplane Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system Remove the fan cover.
  • Page 134 Figure 92. Installing the rear drive backplane Next steps Install the air shroud, Install the cooling fan assembly. Install the rear system cover. Install the fan cover 5. Install the drives back into their original locations. 6. Follow the procedure listed in After working inside your system.
  • Page 135 Figure 93. Removing the rear drive backplane Next steps Install NVMe backplane. Installing the rear NVMe drive backplane Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. Remove the fan cover.
  • Page 136 Figure 94. Installing the rear drive backplane Next steps Install the air shroud, Install the cooling fan assembly. Install the rear system cover. Install the fan cover 5. Install the drives back into their original locations. 6. Follow the procedure listed in After working inside your system.
  • Page 137 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 72. Connector descriptions for SAS/SATA/NVMe  Order From SYS_PWR1 (PIB power connector) SYS_PWR1 (system board power connector) CTRL_SRC_SB1 (adapter PERC BP_DST_SB1 (SAS expander card signal controller connector)
  • Page 138 Table 73. Connector descriptions for SAS/SATA/NVMe (continued) Order From 4 (Optional) SL14_PCH_PA7 (BOSS-N1 signal BOSS (BOSS-N1 module) connector on system board) CTRL_SRC_SB1 (adapter PERC BP_DST_SB1 (SAS expander card signal controller connector) connector) CTRL_SRC_SA1 (adapter PERC BP_DST_SA1 (SAS expander card signal controller connector) connector) SIG_PWR_0 (system board power BP_PWR_1 (backplane power...
  • Page 139 Table 74. Connector descriptions for SAS/SATA/NVMe (continued) Order From SIG_PWR_0 (system board power BP_PWR_1 (backplane power connector) connector) BP_SRC_SA3 (SAS expander card signal BP_DST_SA1 (rear backplane signal connector) connector) Figure 98. Configuration 3: - 2 x 12 x 3.5 inch SAS/SATA and single PERC card NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
  • Page 140 Figure 99. Configuration 4: - 2 x 12 x 3.5 inch SAS/SATA and second PERC card NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 76. Connector descriptions for SAS/SATA/NVMe  Order From SYS_PWR1 (PIB power connector)
  • Page 141 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 77. Connector descriptions for SAS/SATA/NVMe  Order From SYS_PWR1 (PIB power connector) SYS_PWR1 (system board power connector) CTRL_SRC_SB1 (adapter PERC BP_DST_SB1 (SAS expander card signal controller connector)
  • Page 142 Table 78. Connector descriptions for SAS/SATA/NVMe (continued) Order From 5 (Optional) BOSS_PWR (BOSS-N1 Power connector BOSS (BOSS-N1 module) on PIB) 6 (Optional) SL14_PCH_PA7 (BOSS-N1 signal BOSS (BOSS-N1 module) connector on system board) SL12_CPU1_PB6 (signal connector on BP_DST_PA1 (Rear backplane signal system board) connector) SIG_PWR_0 (system board power BP_PWR_1 (rear backplane power...
  • Page 143 Figure 103. Configuration 8: - 2 x 12 x 3.5 inch SAS/SATA with FL/FH Riser and second PERC card NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
  • Page 144 Figure 104. Configuration 9: - 2 x 12 x 3.5 inch SAS/SATA with FL/FH Riser, rear 2 x 2.5 inch NVMe and single PERC card NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
  • Page 145 Figure 105. Configuration 10: - 2 x 12 x 3.5 inch SAS/SATA with FL/FH Riser, rear 2 x 2.5 inch NVMe and second PERC card NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
  • Page 146 Figure 106. Configuration 11: - 2 x 12 x 3.5 inch SAS/SATA with FL/FH Riser, rear 4 x E3.S and single PERC card Table 83. Connector descriptions for SAS/SATA/NVMe  Order From SL8_CPU1_PA4 (system board signal BP_DST_PA1 (rear backplane signal connector) connector) SL9_CPU2_PB5 (system board signal BP_DST_PB1 (rear backplane signal...
  • Page 147 Figure 107. Configuration 12: - 2 x 12 x 3.5 inch SAS/SATA with FL/FH Riser, rear 4 x E3.S and second PERC card Table 84. Connector descriptions for SAS/SATA/NVMe  Order From SL8_CPU1_PA4 (system board signal BP_DST_PA1 (rear backplane signal connector) connector) SL9_CPU2_PB5 (system board signal BP_DST_PB1 (rear backplane signal...
  • Page 148 Figure 108. Configuration 13: - 2 x 12 x 3.5 inch SAS/SATA with rear 4 x E3.S and single PERC card Figure 109. Configuration 14: - 2 x 12 x 3.5 inch SAS/SATA with rear 4 x E3.S and second PERC card Table 86.
  • Page 149 System memory System memory guidelines The PowerEdge R760xd2 system supports DDR5 registered DIMMs (RDIMMs). Your system memory is organized into eight channels per processor (one memory socket per channel), 8 memory sockets per processor and 16 memory sockets per system.
  • Page 150 Table 88. Supported memory matrix  DIMM type Rank Capacity DIMM rated Operating Speed voltage and 1 DIMM per channel (DPC) speed RDIMM 16 GB DDR5 (1.1 V), 4800 4800 MT/s MT/s 32 GB, 64 GB, 96 DDR5 (1.1 V), 4800 4800 MT/s MT/s or 5600 MT/s...
  • Page 151 Figure 111. Removing a memory module Next steps installing the memory module Installing a memory module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system 3. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide PowerEdge manuals.
  • Page 152 Figure 112. Installing a memory module Next steps 1. Follow the procedure listed in After working inside your system. 2. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS >...
  • Page 153 NOTE: Ensure that the anti-tilt wires on the PHM are in locked position when loosening the captive nuts. 2. Set all the anti-tilt wires to unlocked position (inward position). NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 113.
  • Page 154 Figure 114. Removing a heat sink Next steps If you are removing a faulty heat sink, install the heatsink, if not, remove the processor. Removing the processor Prerequisites WARNING: Remove the processor from processor and heat sink module (PHM) only if you are replacing the processor or heat sink.
  • Page 155 NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 115. Removing the processor NOTE: Ensure to return the TIM break lever back to original position. 4. Using your thumb and index finger, first hold the retaining clip release tab at the pin 1 connector, pull out the tip of the retaining clip release tab, and then lift the retaining clip partially from the heat sink.
  • Page 156 Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the fan cover. Remove the rear system cover. Remove the air shroud Remove the processor heatsink module.
  • Page 157 Figure 118. Press the retaining clip on the four sides 4. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 5. Apply the thermal grease in a thin spiral design on the bottom of the heat sink. CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket.
  • Page 158 Figure 120. Removing the cover 7. Place the heat sink on the processor and press the base of the heat sink until the retaining clip locks onto the heat sink at all the four corners. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. NOTE: ●...
  • Page 159 Figure 121. Installing the heat sink onto the processor Next steps Install processor heatsink module Install the air shroud Install the rear system cover Install the fan cover 5. Follow the procedure listed in After working inside your system. Installing the processor and heat sink module Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or heat sink.
  • Page 160 NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 122. Installing the processor heat sink 3.
  • Page 161 Figure 123. Set the anti-tilt wires to the locked position and tightening the nuts NOTE: If system has only a single CPU install CPU blank Next steps Install the air shroud Install the rear system cover Install the fan cover 4.
  • Page 162 Figure 124. Removing the CPU/DIMM blank Next steps Insall CPU/DIMM blankif CPU socket 2 is not populated. Installing the CPU/DIMM blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 163 A System Event Log (SEL) event is logged if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at PowerEdge manuals.
  • Page 164 Table 89. Expansion card riser configurations (continued) Configurations Expansion card PCIe Slot number Form factor Controlling Slot's electrical risers processor bandwidth/ physical connector Config 2A No Riser Low Profile Processor 1 PCIe Gen3/4 x16 (x16 connector) Low Profile Processor 1 PCIe Gen3/Gen4 x8 (x16 connector) Low Profile Processor 2...
  • Page 165 Table 89. Expansion card riser configurations (continued) Configurations Expansion card PCIe Slot number Form factor Controlling Slot's electrical risers processor bandwidth/ physical connector Low Profile Processor 2 PCIe Gen3/4 x16 (x16 connector) Low Profile Processor 1 PCIe Gen3/4 x16 (x16 connector) Config 3C FL Riser Full Height...
  • Page 166 Table 90. Riser configurations: System without riser - Configuration1 SAS/SATA  (continued) Card type Slot Priority Maximum number of cards Broadcom (HBA:FC32) 4, 1 Broadcom (HBA:FC32) 4, 1 Broadcom (NIC:10Gb) 4, 1 Broadcom (NIC:10Gb) 4, 1 Broadcom (NIC:10Gb) 4, 1 Internalel (NIC:10Gb) 4, 1 Internalel (NIC:10Gb) 4, 1...
  • Page 167 Table 91. Riser configurations: System without riser - Configuration1 NVMe (continued) Card type Slot Priority Maximum number of cards Internalel (NIC:25Gb) 4, 1 Broadcom (NIC:25Gb) 4, 1 Broadcom (HBA:FC64) 4, 1 Broadcom (HBA:FC64) 4, 1 Broadcom (HBA:FC32) 4, 1 Broadcom (HBA:FC32) 4, 1 Qlogic (HBA:FC32) 4, 1...
  • Page 168 Table 92. Riser configurations: System without riser : Configuration 2A,2B and 2C (continued) Card type Slot Priority Maximum number of cards FOXCONN (aPERC 12) 4, 1 FOXCONN (aPERC HBA12) 3, 4, 1 Internalel (NIC:100Gb) 3, 4, 1 Mellanox (NIC: 100Gb) 3, 4, 1 Mellanox (NIC: 100Gb) 3, 4, 1 Broadcom (NIC: 100Gb)
  • Page 169 Table 93. Riser configurations: Configuration 3A - Low Profile, Full Length Riser  Card type Slot Priority Maximum number of cards FOXCONN (aPERC HBA11) 5, 4 FOXCONN (aPERC HBA11) 5, 4 FOXCONN (aPERC 11) 5, 4 FOXCONN (aPERC 11) 5, 4 FOXCONN (aPERC 12) 5, 4 FOXCONN (aPERC HBA12)
  • Page 170 Table 93. Riser configurations: Configuration 3A - Low Profile, Full Length Riser (continued) Card type Slot Priority Maximum number of cards Broadcom (HBA:FC64) 4, 1 Broadcom (HBA:FC64) 2, 3 Broadcom (HBA:FC64) 2, 3 Broadcom (HBA:FC32) 2, 3 Broadcom (HBA:FC32) 2, 3 Qlogic (HBA:FC32) 2, 3 Qlogic (HBA:FC32)
  • Page 171 Table 93. Riser configurations: Configuration 3A - Low Profile, Full Length Riser (continued) Card type Slot Priority Maximum number of cards Broadcom (OCP:10Gb) Internal Internalel (OCP:1Gb) Internal Broadcom (OCP:1Gb) Internal FOXCONN (BOSS N1) Internal FOXCONN (BOSS N1) Internal Table 94. Riser configurations: Configuration 3B and3C - Low Profile, Full Length Riser   Card type Slot Priority Maximum number of cards...
  • Page 172 Table 94. Riser configurations: Configuration 3B and3C - Low Profile, Full Length Riser  (continued) Card type Slot Priority Maximum number of cards Internalel (NIC:25Gb) Internalel (NIC:25Gb) Internalel (NIC:25Gb) 2, 3 Internalel (NIC:25Gb) 2, 3 Broadcom (NIC:25Gb) Broadcom (NIC:25Gb) 2, 3 Broadcom (HBA:FC64) Broadcom (HBA:FC64) Broadcom (HBA:FC64)
  • Page 173 Table 94. Riser configurations: Configuration 3B and3C - Low Profile, Full Length Riser  (continued) Card type Slot Priority Maximum number of cards Broadcom (NIC:1Gb) Broadcom (NIC:1Gb) 2, 3 Internalel (OCP:25Gb) Internal Internalel (OCP:25Gb) Internal Broadcom (OCP:25Gb) Internal Broadcom (OCP:25Gb) Internal Internalel (OCP:25Gb) Internal Broadcom (OCP:10Gb)
  • Page 174 Figure 126. Removing expansion card from system board 3. If the expansion card is not going to be replaced, install a filler bracket by performing the following steps: a. Align the filler bracket with the slot on the system. b. Push the filler bracket downward until firmly seated. c.
  • Page 175 Next steps Install an expansion card on system board. Removing expansion card or GPU from the expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system 3.
  • Page 176 Figure 129. Removing GPU card from full length riser 2. If the expansion card or GPU is not going to be replaced, install a filler bracket. a. Insert the filler bracket in the riser. b. Close the retention holder. Figure 130. Installing filler bracket for full length riser Next steps Replace the expansion card in to the expansion card riser.
  • Page 177 NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust out of the system and aid in proper cooling and airflow inside the system. Installing expansion card in to the expansion card riser Prerequisites 1.
  • Page 178 Figure 132. Installing expansion card into full length riser 4. To install a GPU in the full length riser. a. Open the three retention holders. b. Insert the GPU card edge connector firmly into the expansion card connector until the card is fully seated. c.
  • Page 179 2. If applicable, connect the cables to the expansion card. Install the cooling fan assembly. Install the rear system cover Install the fan cover 6. Follow the procedure listed in After working inside your system. Installing expansion card on the system board Prerequisites 1.
  • Page 180 Figure 135. Installing expansion card on system board Next steps Install the rear system cover Install the fan cover 3. Follow the procedure listed in After working inside your system. Removing an expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 181 Figure 136. Removing full length riser Next steps Install expansion car risers. Installing an expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system Remove the fan cover.
  • Page 182 Figure 137. Installing full length riser Next steps Install the rear system cover Install the fan cover 3. Follow the procedure listed in After working inside your system. PERC card Your system includes dedicated slots on the system board for PERC cards. Removing the adapter PERC Prerequisites 1.
  • Page 183 Figure 138. Removing the adapter PERC 11 2. Removing the adapter PERC 12 a. Open the retention latch. b. Hold the adapter PERC 12 by the edges and lift up from the system. Figure 139. Removing the adapter PERC 12 Next steps Install adapter PERC.
  • Page 184 Installing the adapter PERC Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system Remove the fan cover. Remove the rear system cover. 5. Remove the blank if installed. Steps 1.
  • Page 185 Figure 141. Installing the adapter PERC 12 NOTE: Should assemble PERC card vertically to prevent components touching with chassis and causing damage. NOTE: PERC interposer has to be installed as PCIe Slot 5 to install adapter PERC on the system. NOTE: PCIe Slot 5 is the dedicated slot for adapter PERC.
  • Page 186 Figure 142. Removing the PERC interposer Next steps Install the PERC interposer. Installing the PERC interposer Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system Remove the fan cover.
  • Page 187 Figure 143. Installing the PERC interposer Next steps Install the cooling fan assembly. Install the rear system cover Install the fan cover 4. Follow the procedure listed in After working inside your system. Optional BOSS-N1 module Removing the BOSS N1 module Prerequisites 1.
  • Page 188 Figure 144. Removing the BOSS N1 module Next steps Install the BOSS N1 module. Installing the BOSS N1 module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the fan cover Remove the rear system cover Steps...
  • Page 189 Figure 145. Installing the BOSS N1 module Next steps Install the rear system cover. Install the fan cover. 3. Follow the procedure listed in After working inside your system. Removing the BOSS N1 blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 190 Figure 146. Removing the BOSS N1 blank Next steps Install the N1 boss blank. Installing the BOSS N1 blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system Remove the fan cover.
  • Page 191 Figure 147. Installing the BOSS N1 blank Next steps Install the rear system cover. Install the fan cover. 3. Follow the procedure listed in After working inside your system. System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed.
  • Page 192 3. To remove the battery, rotate it out of the socket. Figure 148. Removing the system battery 4. To install a new system battery, hold the battery with the positive side facing up and slide it under the retention latch. 5.
  • Page 193 Optional internal USB card The R760xd2 supports the optional internal USB card in all configurations. For configuration 1 and 3, the USB connector board has to be installed to install the USB card. NOTE: To locate the internal USB port on the system board, see the system board jumpers and connections section.
  • Page 194 2. Follow the procedure listed in Before working on your system Remove the fan cover. Remove the rear system cover. Steps 1. Align the connector on the internal USB card with the connector on the system board. 2. Press the internal USB card firmly until it is fully seated. Figure 151.
  • Page 195 2. Pull the plunger to release the USB board from the chassis. 3. Slide the board out of the notch and lift up. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 152.
  • Page 196 Figure 153. Installing the optional internal USB card board Next steps 1. If removed install rear drive bay Install the rear system cover Install the fan cover 4. Follow the procedure listed in After working inside your system. Removing the optional internal USB card for configuration 1 and 3 Prerequisites 1.
  • Page 197 Figure 154. Removing the optional internal USB card Next steps Install the optional USB card Installing the optional internal USB card for configuration 1 and 3 Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system Remove the fan cover.
  • Page 198 Figure 155. Installing the optional internal USB card Next steps Install the rear system cover Install the fan cover 3. Follow the procedure listed in After working inside your system. Optional OCP card Removing the OCP card Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 199 Figure 156. Removing the OCP card 4. If the OCP card is not going to be replaced, install a filler bracket . NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  • Page 200 Remove the air shroud CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 201 Figure 158. Removal of filler bracket 2. Open the blue latch on the system board. 3. Slide the OCP card into the slot in the system. 4. Push until the OCP card is connected to the connector on the system board. 5.
  • Page 202 Figure 159. Installing the OCP card Next steps Install rear drive bay(If removed) Install the air shroud Install the rear system cover Install the fan cover 5. Follow the procedure listed in After working inside your system. Trusted Platform Module This is a service technician replaceable part only.
  • Page 203 ● Ensure that the BIOS is configured to enable UEFI boot mode. CAUTION: The TPM plug-in module is cryptographically bound to that particular system board after it is installed. When the system is powered on, any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and the removed TPM cannot be installed on another system board.
  • Page 204 ● If the load on the active PSU falls below 20 percent, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information about iDRAC settings, see the Integrated Dell Remote Access Controller User’s Guide available at iDRAC Manuals.
  • Page 205 Next steps Install a power supply blank. 2. Follow the procedure listed in After working inside your system. Installing a power supply unit blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system Steps Align the PSU blank with the PSU bay and push it into the PSU bay until it clicks into place.
  • Page 206 Figure 163. Removing a power supply unit Next steps 1. Follow the procedure listed in After working inside your system. 2. Install the power supply unit installing the power supply unit Installing a power supply unit The procedure for installing AC and DC PSUs is identical. Prerequisites 1.
  • Page 207 Figure 164. Installing a power supply unit Next steps 1. Connect the power cable to the PSU, and plug the cable into a power outlet. CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap provided on the handle.
  • Page 208 Remove the rear system cover. Remove the cooling fan assembly. Remove the air shroud Steps 1. Using the T8 Torx screwdriver, remove the screws that secure the right control panel and cable cover to the system. 2. Remove the cable cover away from the system. 3.
  • Page 209 3. Align and slide the right control panel cable cover in the slot on the system. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 4. Connect the right control panel cable to the connector on the system board. 5.
  • Page 210 NOTE: Observe the routing of the cable as you remove the left control panel from the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 167. Removing the left control panel Next steps Install the left control panel.
  • Page 211 Figure 168. Installing the left control panel Next steps Install the air shroud Install cooling fan assembly Install the rear system cover Install the fan cover 5. Follow the procedure listed in After working inside your system. System board This is a service technician replaceable part only. Removing the system board Prerequisites 1.
  • Page 212 Processors blanks (if installed) Memory module Steps 1. Disconnect all cables from the system board. 2. Pull the plunger to release the system board from chassis floor. 3. Hold the system board holder and plunger and then slide it toward the front of the chassis. 4.
  • Page 213 Memory module Steps 1. Unpack the new system board. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. 2. Holding the system board holder and plunger, push the system board toward the back of the system till it is seated. Figure 170.
  • Page 214 b. If the service tag is not backed up in the backup flash device, enter the system service tag manually. See the Manually update the Service Tag by using System Setup section. c. Update the BIOS and iDRAC versions. d. Re-enable the Trusted Platform Module (TPM). See the Upgrading the Trusted Platform Module section.
  • Page 215 Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.
  • Page 216 Table 95. System board jumpers and connectors (continued) Item Connector Description Coin Cell Battery Coin Cell Battery OCP NIC Connector OCP NIC 3.0 connector Internal USB Connector Internal USB connector SL14_PCH_PA7 PCIe Connector 14 PCIe Slot 2 (CPU1) PCIe Slot 2 SNIC Smart NIC connector PWRD_EN and NVRAM_CLR...
  • Page 217 Table 95. System board jumpers and connectors (continued) Item Connector Description PCIe Connector 9 (SL9_CPU2_PB5) PCIe Connector 9 PCIe Connector 10 (SL10_CPU2_PA5) PCIe Connector 10 SIG_PWR_0 Power connector 0 for Rear BP PCIe Slot 4 (CPU 2) PCIe Slot 4 Figure 172. PIB connectors Table 96.
  • Page 218 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 219 System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. The following sections contain information about the chassis LEDs and indicator codes for the PowerEdge R760xd2 system. Topics: • Status LED indicators...
  • Page 220 Table 98. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action Check the System Event Log or system messages for the location of the failed memory. Reseat the memory module. The indicator turns solid amber if a Memory indicator memory error occurs.
  • Page 221 System health and system ID indicator codes The system health and system ID indicator is located on the system for Rear Accessed configuration and control panel of the system for Front Accessed configuration. Figure 174. System health and system ID indicator Table 99.
  • Page 222 iDRAC Direct LED indicator codes The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem. You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet.
  • Page 223 NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 175.
  • Page 224 Power supply unit indicator codes AC and DC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows if power is present or if a power fault has occurred. Figure 176. AC PSU status indicator 1.
  • Page 225 Table 102. AC and DC PSU status indicator codes (continued) Power indicator codes Condition output configuration or vice versa, you must power off the system. CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium PSUs, which support only 240 V.
  • Page 226 Drive indicator codes The LEDs on the drive carrier indicate the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber). The activity LED blinks whenever the drive is accessed. Figure 177.
  • Page 227 Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
  • Page 228 Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
  • Page 229 Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.
  • Page 230 This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 231 Methods to download firmware and drivers section in this document. Managing your system For information about systems management PowerEdge Manuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, OpenManage Manuals and troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s...

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